Jefferson Memorial Hospital Remote jobs

Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Memphis territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Memphis area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include: Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Ability to read and understand medical and scientific studies. Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability. Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff. Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills. Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better. Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time. Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes. Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis. Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards. Prospecting for new leads and identifying quality sales prospects from active leads. Attending marketing and sales events for prospects and current customers. Working with customers for sales referrals with new prospects. Updating all relevant sales activities in the Company's CRM system. Closing sales accurately and effectively each month to meet or exceed targets. Responding to all emails received from the customer and Biote employees and related vendors in a timely manner. Performing other related duties as required or requested. As a District Manager, your background should include: Bachelor's degree Strong teamwork, communication (written and oral), client management, and interpersonal skills. Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech. Strong work ethic and time management skills Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills. Proficient in Microsoft Office suite and customer relationship management software. Ability to travel in order to do business, approximately 20% of the month. Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned. Valid driver's license issued by the state/province in which the individual resides and a good driving record is required. Home office capability is required with reliable high-speed internet access Company Perks: Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine Company Paid Life and AD&D Insurance 15 days of Paid Time Off and Company Holidays 401k with a 3% employer contribution Motus mileage program Other excellent health and wellness benefits in line with our business If you're interested in this awesome opportunity, please apply today!

Radiology Partners is seeking an on-site General Radiologist who is comfortable with procedure work for its practice in Bowling Green, KY. Details for this position include: * Full-time Partnership Track option: Monday - Friday 7:30 a.m. - 5:00 p.m.; with 10 remote Dx weekends annually (210 shifts) * Part-time Partner and Associate Physician options also available * Dx Call - approximately 1 overnight call shift every 3 weeks * Experience with PICC lines, paracentesis, thoracentesis, core biopsies, fine needle aspirations, thyroid biopsies, lumbar puncture, myelograms, arthrograms, abscess drainage, nephrostomy and biliary tube placement, and fluoroscopy procedures * A plus if experienced with kyphoplasty, vertebroplasty, and pain management procedures such as epidural steroid injections * 8-10 patient facing cases in a normal day * Subspecialty help available with dedicated readers for MSK, Neuro, & Peds cases with complexity beyond general skillsets Full-time median partner compensation. All opportunities come with incentive bonus options. Full-time employees are also eligible for a generous commencement bonus and a comprehensive benefits package. This includes immediate vesting in a 401(k) profit-sharing plan, substantial time off, as well as health, life, disability, and malpractice insurance coverage. Additionally, we offer an internal moonlighting program with exceptional flexibility, enabling radiologists to work remotely from home as much or as little as they choose. LOCAL PRACTICE AND COMMUNITY OVERVIEW Radiology Partners covers 13 hospitals and 17 imaging centers across Middle Tennessee and Southern Kentucky. Our collaborative approach ensures outstanding patient care through shared resources and staffing, while also providing incoming provider candidates the flexibility to customize their roles to match their personal goals and preferences. Joining this team means becoming part of a well-supported, physician-led, and highly collegial group! Located 60 miles north of Nashville and 110 miles south of Louisville, Bowling Green is the third-most populous city in the state of Kentucky after Louisville and Lexington. One of the most interesting and vibrant cities in the Bluegrass State of Kentucky, Bowling Green has a lot to offer its residents. From an urban nature reserve in the center of the city to the historic downtown square, the city offers a medley of exploration activities. Sports fans in Bowling Green can follow the Western Kentucky University Hilltopper teams or are also just a short drive away from Nashville where they can catch a pro game. Families also love the affordability of Bowling Green with a great variety of lodging and dining options to satisfy a budget-friendly getaway or a special occasion splurge. TriStar Greenview Regional Hospital is a 211-bed facility serving Southern Kentucky and surrounding areas. Recognized by the Joint Commission as a Top Performer on Key Quality Measures, TriStar Greenview is a national leader in providing quality healthcare. TriStar Greenview offers emergency care, cardiology, orthopedics, neurology, and surgical services. Home of Kentucky's first CardioMEMS HF System, TriStar Greenview provides state-of-the-art cardiac care to patients managing heart failure. The facility is also an Accredited Chest Pain Center and a Certified Primary Stroke Center. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * Fellows and Residents welcome to apply * Candidates must be a Doctor of Medicine or Osteopathy, and residency trained in the practice of Diagnostic Radiology * Board certified/eligible by the American Board of Radiology or the American Osteopathic Board of Radiology * Licensed in or have the ability to be licensed in the state of TN and KY COMPENSATION: The salary range for this position is $600,000-$900,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). FOR MORE INFORMATION OR TO APPLY: For inquiries about this position, please contact Adam Meyer at ************************** or ************ RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************. Radiology Partners participates in E-verify.

SpecialtyCare continues to grow and we'd like you to grow with us! We are seeking a Senior Business Applications Analyst to join our Information Services team. This position does offer the opportunity to work fully remote! SpecialtyCare is the industry leader in intraoperative neuromonitoring (IONM) services in the US-monitoring over 100,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 2,300 surgeons. With SpecialtyCare, you will be able to share your acquired expertise with your colleagues and customers, all while providing safer surgery and better outcomes for your patients. Our surgical neurophysiologists are the most experienced in the industry. ESSENTIAL JOB FUNCTIONS * Provide second and third-tier level support (after Help Desk) by analyzing, diagnosing and resolving issues for the following applications: * PeopleSoft General Financial - General Ledger, Asset Management, Account Payables, Travel & Expenses * PeopleSoft Order to Cash - Order Management, Billing, Account Receivables * PeopleSoft Supply Chain Management - eProcurement, Purchasing, Inventory * Create/Review process documents and user guides. * Provide communication/training to end users. * Ensure application security. * Create and utilize advanced queries as needed. * Act as a liaison between the IT development group and business units. * Evaluate new applications/functions and identify system requirements. * Recommend appropriate systems alternatives and/or enhancements to current systems. * Develop test plans, and coordinate and perform software testing. * Document system requirements, define scope and objectives, and assist in the creation of system specifications. * Basic SQL knowledge * Participate as a project team member or act as a lead on multi-disciplinary projects related to the assigned application as needed. * Manage small to medium projects independently. * NextGen PM Support * Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement. * Perform other duties as assigned. Salary Estimate: $115,000 / year (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.) BASIC QUALIFICATIONS * Education: * Bachelor's degree in Computer Science or Business Administration, or equivalent relevant work experience * Experience: * At least Five (5) years of related Financial Applications experience. * Proficient in the following application groups: PeopleSoft Financials, Order to Cash, and/or Supply Chain. * Experience with PeopleSoft HCM, NextGen PM, and/or Salesforce a plus. * Equivalent combination of education and experience. Knowledge and Skills: * Ability to develop documentation and provide communication/training to end users. * Ability to work as part of a collaborative team in order to be successful. * Pro-active, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered. * Must communicate with confidence, build relationships through inspiring trust and sharing information and be able to challenge assumptions. * Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines. * Strong attention to detail. SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00

Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00

Telerad or Local Options Available! Radiology Partners is seeking full-time and part-time Neuroradiologists to support its practices in the greater Nashville area. Primarily responsible for Neuroradiology and helping on the general hospital worklist as capacity allows. Focusing on: Stat CTAs; MRs for the brain, spine, neck, face, TMJ, orbits, head and temporal bones; CTs of the brain, spine, neck, face, sinuses, temporal bones, and head. The ideal candidate has a strong desire to work in a collaborative environment offering comprehensive clinical care. Full-time median partner compensation. All opportunities come with incentive bonus options. Full-time employees are also eligible for a generous commencement bonus and a comprehensive benefits package. This includes immediate vesting in a 401(k) profit-sharing plan, substantial time off, as well as health, life, disability, and malpractice insurance coverage. Additionally, we offer an internal moonlighting program with exceptional flexibility, enabling radiologists to work remotely from home as much or as little as they choose. LOCAL PRACTICE AND COMMUNITY OVERVIEW Radiology Partners covers 13 hospitals and 17 imaging centers across Middle Tennessee and Southern Kentucky. Our collaborative approach ensures outstanding patient care through shared resources and staffing, while also providing incoming provider candidates the flexibility to customize their roles to match their personal goals and preferences. Joining this team means becoming part of a well-supported, physician-led, and highly collegial group! Nashville, TN has been voted one of the best places to live in the United States and one of the best places to retire by U.S. News, there is always something to do here. Famous for its vibrant country music scene, spicy hot chicken, lively nightlife, affordable cost of living, lack of state income tax, and expanding job market, this dynamic city is attracting people in droves. Residents and visitors alike enjoy a vast amount of fun and entertainment year-round, including an abundance of parks, waterways, recreational areas, and a thriving arts and cultural scene. The city has many major and minor league sports teams, and there are several opportunities for higher education through such institutions as Vanderbilt University and Tennessee State University. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * Fellows and Residents welcome to apply * Candidates must be a Doctor of Medicine or Osteopathy, and residency trained in the practice of Diagnostic Radiology * A one-year post residency fellowship in Neuroradiology is required * Board certified/eligible by the American Board of Radiology or the American Osteopathic Board of Radiology * Licensed in or have the ability to be licensed in the state of TN and KY COMPENSATION: The salary range for this position is $600,000-$900,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). FOR MORE INFORMATION OR TO APPLY: For inquiries about this position, please contact Adam Meyer at ************************** or ************ RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.

Pacesetter Health is a leading growth partner for podiatry clinics throughout the country. The Company is actively partnering with growth-oriented independent podiatrists and podiatry groups across the United States. The company is backed by private equity investors. We would love for you to join our Revenue Cycle Management team in Nashville, TN! We offer a competitive base pay, eligibility for quarterly bonuses and an excellent benefits program. This position is eligible to work remotely. We are seeking Medical Billing Specialist to assist with filing medical claims, processing payments, resolving denials, and AR management. As a member of the RCM team, you will: Scrub claims to ensure that all diagnosis codes (ICD-10-CM) and procedure codes (CPT/HCPCS) meet coding standards and comply with coding guidelines and regulations Submit scrubbed claims to appropriate payers Post payments, AR management, review and resolve denials and inquiries Stay updated with the latest coding guidelines, regulations and industry changes Maintain confidentiality and adhere to HIPAA regulations Balance cash receipts report to all batch receipts daily Document all follow up efforts in a clear and concise manner into the AR system Initiate refunds if necessary Support RCM initiatives and relevant RCM efforts What you bring: 2 years of medical coding and billing experience required Knowledge of anatomy, physiology, and medical terminology EHR system experience Strong analytical and problem-solving skills Excellent attention to detail and highly organized Ability to work independently and in a team environment Effective communication skills, both written and verbal Ability to maintain benchmarks such as production and low error rate Benefits: Eligible to Work Remote Quarterly Bonus Program Health Insurance Dental & Vision Insurance Flexible Spending and HSA plans Life & Disability Insurance 401k with employer match Paid Time Off

JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. POSITION OVERVIEW Job Summary The Director of Reimbursement is responsible for overseeing Medicare and Medicaid reimbursement for a multi-state skilled nursing facility (SNF) organization, with a focus on cost report preparation, submission, and audit defense. This role ensures compliance with federal and state-specific regulations in Indiana, Ohio, Michigan, and Wisconsin, and supports financial strategies to optimize reimbursement and maintain regulatory compliance. Roles and Responsibilities * Manages the Reimbursement Team to prepare and submit accurate Medicare and Medicaid cost reports for SNFs in Indiana, Ohio, Michigan, and Wisconsin. * Ensures compliance with CMS Form 2540-10 and each state's Medicaid cost reporting requirements. * Possesses working knowledge of CMS 15-1 and state-specific Medicaid reimbursement manuals. * Leads audit responses and manages appeals with state agencies and CMS intermediaries. * Analyzes cost report data to identify trends, risks, and reimbursement opportunities. * Collaborates with facility administrators, clinical teams, and finance staff to ensure accurate data collection and reporting. * Monitors regulatory changes and communicates financial implications to leadership. * Maintains documentation and internal controls to support audit readiness. * Provides training and guidance to internal team on reimbursement and cost reporting. * Other duties as assigned. Qualifications Education: Bachelor Degree Experience: 5-8 years Licenses and Certifications CPA certification preferred 2 years of Management Experience required Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. LOCATION US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY BENEFITS * Competitive salaries and weekly pay * 401(k) Company Match * Mental Health Support Program * Student Loan Repayment and Tuition Reimbursement * Health, vision, dental & life insurance kick in on the first of the month after your start date * First time homebuyers' program * HSA/FSA * And so much more! LIFE AT TRILOGY Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. Flexibility is what you want, and flexibility is what you'll get. Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. Six months of training, orientation, and fun! We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. Job Summary The Director of Reimbursement is responsible for overseeing Medicare and Medicaid reimbursement for a multi-state skilled nursing facility (SNF) organization, with a focus on cost report preparation, submission, and audit defense. This role ensures compliance with federal and state-specific regulations in Indiana, Ohio, Michigan, and Wisconsin, and supports financial strategies to optimize reimbursement and maintain regulatory compliance. Roles and Responsibilities * Manages the Reimbursement Team to prepare and submit accurate Medicare and Medicaid cost reports for SNFs in Indiana, Ohio, Michigan, and Wisconsin. * Ensures compliance with CMS Form 2540-10 and each state's Medicaid cost reporting requirements. * Possesses working knowledge of CMS 15-1 and state-specific Medicaid reimbursement manuals. * Leads audit responses and manages appeals with state agencies and CMS intermediaries. * Analyzes cost report data to identify trends, risks, and reimbursement opportunities. * Collaborates with facility administrators, clinical teams, and finance staff to ensure accurate data collection and reporting. * Monitors regulatory changes and communicates financial implications to leadership. * Maintains documentation and internal controls to support audit readiness. * Provides training and guidance to internal team on reimbursement and cost reporting. * Other duties as assigned. Qualifications Education: Bachelor Degree Experience: 5-8 years Licenses and Certifications CPA certification preferred 2 years of Management Experience required Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. POSITION OVERVIEW Job Summary Serves as a key liaison between IT, audit, and business teams to execute SOX 404B testing and operational IT audits. Evaluates IT controls, identifies risks, and supports remediation efforts while ensuring compliance with HIPAA, NIST, and other regulatory standards. Roles and Responsibilities * Acts as the primary liaison between IT, IS, external audit, and business/IT application control owners to ensure effective communication and collaboration. * Executes SOX 404B testing over IT General Controls (ITGC), IT application controls (ITAC), and key cybersecurity controls across financially relevant systems. * Plans and performs walkthroughs, defines populations, selects samples, evaluates configurations/parameters, reperforms automated control logic, and assesses exceptions to support auditor reliance. * Leads and executes non-SOX operational IT audits- plan and perform routine monitoring and testing of critical IT systems * Identifies control deficiencies and risks, recommends mitigation strategies in partnership with control owners, and follows up on remediation. * Prepares clear, concise audit reports and present findings to management, routinely tracks audit projects, resource hours, and progress against plan; analyzes trends and outcomes; and provide reporting to support forecasting and continuous improvement of the audit plan. * Supports the design and implementation of automated solutions for recurring audit and monitoring activities. * Provides advanced data and reporting support to the audit team-assist with extracting system reports, structuring large datasets, and performing complex analyses (e.g., building dynamic pivot tables, reconciling data across sources, and executing comparative reviews) to enable efficient testing and insightful conclusions. * Participates in annual IT risk assessments and consult with stakeholders in development of the IT audit plan. * Assesses compliance with internal IT policies, regulatory requirements and industry standards, including HIPAA, NIST, and state-specific guidance. * Reviews third-party and vendor risk management practices, including evaluating SOC 1 and SOC 2 reports, testing key controls, assessing subservice organizations, and mapping Complementary User Entity Controls (CUECs) to internal processes to ensure comprehensive coverage and compliance. * Audits data privacy and governance practices, including encryption and data lifecycle management. * Evaluates and participates in disaster recovery, business continuity, and incident response plans. * Consults with internal teams on process and control development, quality improvement, and remediation activities. * Monitors industry trends and emerging technologies to proactively identify risks, recommend improvements, and provide guidance and training to team members and control owners on relevant updates and best practices. * Other duties as assigned. Qualifications Education: Bachelor Degree Experience: 3-5 years Licenses and Certifications Certified Information Systems Auditor (CISA) strongly preferred. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. LOCATION US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY BENEFITS * Competitive salaries and weekly pay * 401(k) Company Match * Mental Health Support Program * Student Loan Repayment and Tuition Reimbursement * Health, vision, dental & life insurance kick in on the first of the month after your start date * First time homebuyers' program * HSA/FSA * And so much more! TEXT A RECRUITER Lauren ************** LIFE AT TRILOGY Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. Flexibility is what you want, and flexibility is what you'll get. Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. Six months of training, orientation, and fun! We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. Job Summary Serves as a key liaison between IT, audit, and business teams to execute SOX 404B testing and operational IT audits. Evaluates IT controls, identifies risks, and supports remediation efforts while ensuring compliance with HIPAA, NIST, and other regulatory standards. Roles and Responsibilities * Acts as the primary liaison between IT, IS, external audit, and business/IT application control owners to ensure effective communication and collaboration. * Executes SOX 404B testing over IT General Controls (ITGC), IT application controls (ITAC), and key cybersecurity controls across financially relevant systems. * Plans and performs walkthroughs, defines populations, selects samples, evaluates configurations/parameters, reperforms automated control logic, and assesses exceptions to support auditor reliance. * Leads and executes non-SOX operational IT audits- plan and perform routine monitoring and testing of critical IT systems * Identifies control deficiencies and risks, recommends mitigation strategies in partnership with control owners, and follows up on remediation. * Prepares clear, concise audit reports and present findings to management, routinely tracks audit projects, resource hours, and progress against plan; analyzes trends and outcomes; and provide reporting to support forecasting and continuous improvement of the audit plan. * Supports the design and implementation of automated solutions for recurring audit and monitoring activities. * Provides advanced data and reporting support to the audit team-assist with extracting system reports, structuring large datasets, and performing complex analyses (e.g., building dynamic pivot tables, reconciling data across sources, and executing comparative reviews) to enable efficient testing and insightful conclusions. * Participates in annual IT risk assessments and consult with stakeholders in development of the IT audit plan. * Assesses compliance with internal IT policies, regulatory requirements and industry standards, including HIPAA, NIST, and state-specific guidance. * Reviews third-party and vendor risk management practices, including evaluating SOC 1 and SOC 2 reports, testing key controls, assessing subservice organizations, and mapping Complementary User Entity Controls (CUECs) to internal processes to ensure comprehensive coverage and compliance. * Audits data privacy and governance practices, including encryption and data lifecycle management. * Evaluates and participates in disaster recovery, business continuity, and incident response plans. * Consults with internal teams on process and control development, quality improvement, and remediation activities. * Monitors industry trends and emerging technologies to proactively identify risks, recommend improvements, and provide guidance and training to team members and control owners on relevant updates and best practices. * Other duties as assigned. Qualifications Education: Bachelor Degree Experience: 3-5 years Licenses and Certifications Certified Information Systems Auditor (CISA) strongly preferred. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Baptist Health is looking for an Application Analyst - Epic Clinical Documentation (ClinDoc) to join their team. This is a remote work position for candidates residing in KY or IN Under general direction, responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Has technical knowledge of all phases of applications system analysis and project management. Acts as project coordinator for medium sized projects with medium budgets and may or may not have system-wide implications. The successful candidate will have the opportunity to work with a strong team in supporting the Epic medical documentation software, and its clinical users, at a dynamic healthcare system headquartered in Louisville, Kentucky. Qualifications: Minimum of a bachelor's degree and four years' related experience, or two years' direct experience as an Epic Analyst in lieu of a degree. Epic Certification highly desired - preferably in the EpicCare Inpatient Clinical Documentation module. Clinical background is beneficial. Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit. + Conduct case audits to ensure correct process steps have been followed for the "patient journey" + Monitor calls and provide effective written feedback + Maintain knowledge of the client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. + Identify adverse events when monitoring calls. + Ensure documentation is in order following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated task teams + Maintain a work pace appropriate to the workload **Qualifications** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset. + 2 years' quality review experience preferred. + Knowledge of medical terminology preferred. + Exceptional listening skills required. + Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) + Multi-tasking, time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.35 per hour - $26.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Dietitian, Outpatient Part-Time Hybrid work from home opportunities may also be available after 6 months of employment. Job Description: Under limited supervision, provides professional medical nutrition therapy to groups and individuals of all ages and abilities, in a variety of settings in the outpatient nutrition service area. Follows established standards of practice and guidelines defined by the Academy of Nutrition and Dietetics, USDA, American Diabetes Association, and other evidenced based resources for the assessment of patients, and subsequent planning, implementation, evaluation of nutrition education. Services also includes continuum of care for out-patients requiring medical nutrition therapy. Works with an established multidisciplinary team of professionals to provide quality nutrition education services including all department services. Also provides support the outpatient diabetes education services as needed. Requirements: Registered Dietitian, Commission on Dietetic Registration Licensed Dietitian, State of Kentucky Experience with patient education and counseling One year related experience Current registration or registration-eligible with the Commission on Dietetic Registration. Those registration-eligible must become registered within 4 months of date of hire unless extension granted Licensed Dietitian in Kentucky or licensed-eligible after receiving CDR registration. Those licensed-eligible must become licensed in KY within 4 months after receiving CDR registration unless extension granted. Benefits: Tuition Assistance up to $6,000 annually Company paid Maternity and Paternity Leave 5 days Paid Time Off available upon hire Bereavement Leave (includes pets) PTO Sell Back Program Compassionate Leave Sharing Program (PTO Donation) Employee Support Fund, for employees in need of emergency financial support Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

Job Details Midtown - Elite - Nashville, TN DayDescription Elite Sports Medicine + Orthopedics is looking for a Patient Collections Specialist with a strong sense of ownership, attention to detail and able to multi-task. The Patient Collections Specialist job is to perform in-house collection duties for overdue patient account balances. This is primarily remote position however you do have to live in the state of Tennessee. You can not work remote in another state for this position. Elite Sports Medicine + Orthopedics offers a competitive compensation package for full-time members including: Three Medical Plans Options (your choice of a PPO or HDHP), Dental and Vision Coverage, Health Savings Account (with HDHP), Employee Assistance Program, Company Provided Basic Life, AD&D and Long-Term Disability, Voluntary Life and Short-Term Disability, PTO Accrual, Paid Holidays, and 401(k) + employer match. MINIMUM ESSENTIAL JOB REQUIREMENTS Contact patients with outstanding balances and send communications as appropriate Post insurance and patient payments into the practice management system Respond to billing inquiries from patients Resubmit insurance claims on behalf of patients as necessary Review and document all collection notes in patient accounts Evaluate delinquent patient accounts for submittal to third-party collection agencies Use the Collection Module to track activity and communication with patients and to establish payment plans within pre-approved guidelines Help answer the billing phone line and assist patients with their account information Promote the company website and patient resources located there by communicating to patients that they are able to pay their bill online Work aging reports Qualifications KNOWLEDGE, SKILL AND COMPETENCY REQUIREMENTS High school diploma required College education or trade school preferred Experience working in a physician office or hospital billing position preferred Proven record of discussing financial responsibilities and establishing payment plans when necessary Comfortable using email, Internet applications and MS Office Suite, especially Word and Excel Basic knowledge of CPT and ICD-10-CM coding for orthopedic surgery Orthopedic claims experience preferred Knowledge of practice management and word processing software Ability to demonstrate proficient use of billing and scheduling applications Ability to work standard office equipment (fax, copier, telephone, PC) Excellent written and verbal communication skills Strong attention to detail Neat, professional appearance Working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement General understanding of explanation of benefits forms, claim forms and the insurance billing process We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

ABOUT NAR Simulation Our mission is to develop and produce realistic training tools that provide the realism demanded by our military and emergency medical clients. In addition to the realism, true training tools need to be a complement to training exercises, not a piece that demand time and attention. Training sessions are effective, both in cost and in educational value, when they can be repeated with minimal interruption - they must serve the greatest number for the greatest amount of time. This NAR Associate will participate as a TEAM member within the Simulations department and help facilitate smooth processes among other team members. ESSENTIAL RESPONSIBILITIES This is not an all-inclusive list of duties and responsibilities. Projects/duties may be change as dictated by the needs of the business. * Experience developing software for the following languages/platforms * C# * WPF * Visual Studio or similar * .NET Framework * Git * Design, test and develop software components that work with existing software * Familiarity working with medium-sized code bases (>10,000 LOC) * Familiarity designing and developing user interfaces * Familiarity working with a messaging API to request/respond to remote devices * Familiarity gathering and analyzing requirements * Punctual and dependable. As a student position, work scheduling is flexible relative to your class schedule, but once hours are set for the semester adherence to the agreed upon schedule is expected. * Remote work eligibility will be considered on a case-by-case basis. Reliable transportation to and from our LaGrange, KY facility is required for on-site work. AUTHORITY * Works on a small multi-disciplinary engineering team * Reports to lead Software Engineer. ACCOUNTABILITY * Provides design support to the engineering team QUALIFICATIONS Education * Junior level status towards a BS in an ABET accredited software development program. Proof of enrollment is required Competency and Skills * Basic computer skills (Word, Excel, e-mail) * Knowledge of fundamental software development principles Experience * Prior work experience a plus, but not required Specific Characteristics * Self-starter - ability to carry a task from start to finish with minimal direction. * Task oriented - ability to define tasks from vague concepts, handles multiple tasks, prioritizes, periodically provides updates to supervisor. * Builds effective working relationships. * Consistently applies good communication skills: both oral and written. * Possesses strong quality orientation, attention to detail, and personal desire to meet/exceed requirements. * Works effectively and efficiently with limited direction and supervision. * Demonstrates ability to change direction and focus as directed. DEMANDS Time and Availability * Must be able to work a minimum of 15 hours, but not exceeding 40 hours, each week. Schedule to be determined dependent on class schedule within our normal operating hours of 8:00 AM and 5:00 PM, Monday - Friday. Travel * Travel is optional as schedule permits. Travel will generally be limited to the greater Louisville, KY area and not to exceed 10% of the time. Physical The physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Occasional bending, stooping, squatting, kneeling, crawling, reaching, and lifting of up to 25 lbs. Environment (on-site) * Must be able to work in a moderate industrial noise level environment up to 80 dB (not needed on a consistent basis but will need occasionally) * Must be able to work in a non-smoking facility. * Due to the nature of our business, you will encounter simulated sounds and images of a medically graphic nature. Discretion is advised. * You may be inadvertently exposed to smoke, dust, engine exhaust, coolant mists, organic vapors, sudden loud noises and/or bright flashing lights while working in our facility. Any disabilities relating to the aforementioned will be reasonably accommodated and PPE will be provided as needed. DISCLAIMERS * AAP/EEO Statement NAR Training provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

TITLE: Specialty Pharmacy Technician REPORTS TO: Specialty Pharmacist FLSA: Non-Exempt DEPARTMENT: Pharmacy The Specialty Pharmacy Technician supports the operations of a specialty pharmacy by assisting the pharmacist with the preparation, processing, and dispensing of specialty medications (e.g. hepatitis C, HIV). This role focuses on ensuring timely and accurate prescription fulfillment while maintaining compliance with regulatory requirements. The Specialty Pharmacy Technician plays a key role in coordinating patient care via patient-facing interactions and via the specialty pharmacy call center. Additional responsibilities include benefits investigation, obtaining prior authorizations, initiating patient assistance, managing inventory, coordinating medication delivery, and facilitating communication between providers, patients, and insurance companies. MAJOR DUTIES AND RESPONSIBILITIES: Specialty Pharmacy Workflow: * · Process and fill specialty medication prescriptions under the supervision of a specialty pharmacist * · Conduct benefits investigations and obtain prior authorizations, working closely with insurance companies and providers * · Manage specialty medication inventory ensuring proper storage, handling, and tracking * · Document and maintain thorough records of patient interactions for regulatory compliance * · Assist with quality assurance programs and ensure adherence to all federal, state, and local regulations * · Stay up to date on new specialty pharmacy regulations and company policies Specialty Pharmacy Call Center Workflow: * · Serve as the primary point of contact by answering inbound calls from patients, providers, and pharmacy staff members regarding prescriptions and pharmacy services * · Process specialty prescription refill requests and verify patient information * · Coordinate patient follow-ups to monitor adherence and address concerns * · Provide patients with updates on prescription status and delivery timelines * · Escalate clinical issues, beyond the scope of a pharmacy technician, to the specialty pharmacist when necessary * · Work closely with internal pharmacy staff to resolve medication-related concerns * · Assist with outbound calls for prescription reminders and follow-ups as needed In-House Pharmacy Workflow: * · Assist in-house pharmacy staff with general, retail-style pharmacy workflow and tasks in the event pharmacy technician coverage is needed * · Accurately enter prescription drug data into pharmacy operating system * · Processing patient transactions, including ringing up purchases and handling payments Communication: * · Treats patients, co-workers, and clinic staff in a respectful and confidential manner. * · Able to respond to the requests of patients, co-workers, clinic staff requests in a courteous and timely manner * · Understands and adheres to patient confidentiality practices and procedures, and will hold themselves accountable to ensuring patient privacy Regulatory / Record Compliance: * · Engages in quality assurance activities to support specialty pharmacy operations and patient care * · Accurately document required information in an efficient and timely manner to support seamless patient care and with adherence specialty pharmacy regulation and compliance Other Duties as Assigned: * · Performs other clinical and pharmacy duties as assigned to accommodate reasonable needs of the patients and the department provided duties to meet practice norms and legal regulations/standards EDUCATION AND EXPERIENCE: Requirements: * High School Diploma or GED * Tennessee state Pharmacy Technician licensure in good standing * Pharmacy Technician Certification (PTCB or equivalent) in good standing * Strong knowledge of pharmacy calculations and sig codes, and commonly prescribed medications * Minimum of 1 year of experience in a specialty pharmacy setting * Minimum of 2 years of experience in any of the follow settings: retail pharmacy, hospital pharmacy, or pharmacy call center * Basic knowledge and navigational skills of Microsoft Office programs (Microsoft Teams, Word, Excel, Outlook, etc.) * Strong problem-solving and investigative skills * Strong customer service and verbal and written communication skills Desired Experience: * Proficiency in navigating TherigySTM specialty pharmacy management software highly preferred * Proficiency in eClinicalWorks highly preferred * Proficiency in PioneerRx pharmacy software highly preferred * Proficiency in navigating prior authorization hub CoverMyMeds and experience in prior authorization processing * Previous call center experience preferably in a healthcare and/or pharmacy setting * Preferred Bachelors and/or post graduate degree * 5+ years' work experience in a specialty pharmacy setting * 5+ years' work experience in a retail pharmacy, hospital pharmacy, or pharmacy call center setting Benefits: * Competitive salary * Health, dental, and vision insurance * 401(k) plan with company match * Paid time off and holidays * Opportunities for professional development WORKING CONDITIONS/PHYSICAL DEMANDS: Work is performed in a structured pharmacy setting. Physical demands include being required to walk throughout the clinic, pharmacy, lifting items up to 20 pounds, experiencing long periods of sitting and standing, and frequent use of computer, keyboard, headset, and phone. INCLEMENT WEATHER POLICY In the event of inclement weather, the Specialty Pharmacy Technician may be expected to provide call center and pharmacy support virtually. Appropriate equipment will be provided in order for tasks such as receiving inbound calls, prescription inputting, etc. to be performed remotely. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. POSITION OVERVIEW Job Summary The Revenue Cycle Manager oversees all aspects of the billing, collections, and reimbursement processes for a Skilled Nursing Facility (SNF) and Senior Housing portfolio. This role ensures accurate and timely billing, maximizes reimbursement, and drives process improvements across payer types including Medicare, Medicaid, Managed Care, and Private Pay. The manager will work closely with facility leadership, admissions, and accounting teams to ensure complete and compliant revenue capture, census reconciliation, and cash flow optimization. Roles and Responsibilities * Manages end-to-end billing and collections for SNF and senior housing entities, including Medicare A/B, Medicaid, Managed Care, and Private Pay accounts. * Oversees the accuracy of census, charge capture, and claim submission processes to minimize denials and delays. * Conducts regular revenue cycle audits to ensure compliance with regulatory and payer requirements. * Monitors key performance indicators (KPIs) such as days in A/R, DSO, bad debt percentage, and collection rates. * Leads monthly census reconciliation processes in collaboration with Admissions, MDS, and Finance. * Supervises and mentors billing, collections, and cash posting staff. * Collaborates with facility business office managers and regional operations leaders to resolve reimbursement and payment issues. * Partners with accounting and financial reporting teams to ensure accurate month-end close and revenue recognition. * Manages the appeals process for denied or underpaid claims-ensuring appeals are supported with appropriate documentation, clinical records, and regulatory references. * Maintains current knowledge of Medicare/Medicaid regulations, managed care contract terms, and evolving reimbursement models. * Ensures compliance with HIPAA, payer, and state/federal billing regulations. * Oversees denial management, appeals process, and root cause analysis to implement corrective action plans. * Identifies opportunities for automation and workflow enhancement to improve billing efficiency. * Develops and distributes monthly revenue cycle reports and dashboards for leadership. * Supports implementation and optimization of EHR, billing, and collection systems. * Partners with Accounting to ensure accurate and timely month-end close processes for all SNF and senior housing entities. * Partners with accounting to reconcile accounts receivable subledgers to the general ledger and resolve discrepancies. * Reviews and validates monthly revenue and adjustment entries to ensure accuracy of financial reporting. * Prepares and submits month-end revenue cycle reports and variance analyses to management. * Provides detailed A/R aging, cash posting summaries, and payer trend data to support financial statements. * Supports audit requests and provide documentation for internal and external financial reviews. * Other duties as assigned Qualifications Education: High School / GED Experience: 5-8 years Licenses and Certifications Bachelors Degree preferred Experience with multi-facility revenue cycle operations. Prior experience leading census reconciliation and payer audits. Working knowledge of Medicare, Medicaid, Managed Care, and Private Pay billing processes and associated reimbursement methodologies. Proficiency with electronic billing systems and EHR platforms (e.g., PointClickCare, MatrixCare, or similar). Strong attention to detail, organization, and accuracy. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. LOCATION US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY BENEFITS * Competitive salaries and weekly pay * 401(k) Company Match * Mental Health Support Program * Student Loan Repayment and Tuition Reimbursement * Health, vision, dental & life insurance kick in on the first of the month after your start date * First time homebuyers' program * HSA/FSA * And so much more! LIFE AT TRILOGY Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. Flexibility is what you want, and flexibility is what you'll get. Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. Six months of training, orientation, and fun! We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. Job Summary The Revenue Cycle Manager oversees all aspects of the billing, collections, and reimbursement processes for a Skilled Nursing Facility (SNF) and Senior Housing portfolio. This role ensures accurate and timely billing, maximizes reimbursement, and drives process improvements across payer types including Medicare, Medicaid, Managed Care, and Private Pay. The manager will work closely with facility leadership, admissions, and accounting teams to ensure complete and compliant revenue capture, census reconciliation, and cash flow optimization. Roles and Responsibilities * Manages end-to-end billing and collections for SNF and senior housing entities, including Medicare A/B, Medicaid, Managed Care, and Private Pay accounts. * Oversees the accuracy of census, charge capture, and claim submission processes to minimize denials and delays. * Conducts regular revenue cycle audits to ensure compliance with regulatory and payer requirements. * Monitors key performance indicators (KPIs) such as days in A/R, DSO, bad debt percentage, and collection rates. * Leads monthly census reconciliation processes in collaboration with Admissions, MDS, and Finance. * Supervises and mentors billing, collections, and cash posting staff. * Collaborates with facility business office managers and regional operations leaders to resolve reimbursement and payment issues. * Partners with accounting and financial reporting teams to ensure accurate month-end close and revenue recognition. * Manages the appeals process for denied or underpaid claims-ensuring appeals are supported with appropriate documentation, clinical records, and regulatory references. * Maintains current knowledge of Medicare/Medicaid regulations, managed care contract terms, and evolving reimbursement models. * Ensures compliance with HIPAA, payer, and state/federal billing regulations. * Oversees denial management, appeals process, and root cause analysis to implement corrective action plans. * Identifies opportunities for automation and workflow enhancement to improve billing efficiency. * Develops and distributes monthly revenue cycle reports and dashboards for leadership. * Supports implementation and optimization of EHR, billing, and collection systems. * Partners with Accounting to ensure accurate and timely month-end close processes for all SNF and senior housing entities. * Partners with accounting to reconcile accounts receivable subledgers to the general ledger and resolve discrepancies. * Reviews and validates monthly revenue and adjustment entries to ensure accuracy of financial reporting. * Prepares and submits month-end revenue cycle reports and variance analyses to management. * Provides detailed A/R aging, cash posting summaries, and payer trend data to support financial statements. * Supports audit requests and provide documentation for internal and external financial reviews. * Other duties as assigned Qualifications Education: High School / GED Experience: 5-8 years Licenses and Certifications Bachelors Degree preferred Experience with multi-facility revenue cycle operations. Prior experience leading census reconciliation and payer audits. Working knowledge of Medicare, Medicaid, Managed Care, and Private Pay billing processes and associated reimbursement methodologies. Proficiency with electronic billing systems and EHR platforms (e.g., PointClickCare, MatrixCare, or similar). Strong attention to detail, organization, and accuracy. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. **Work Schedule** + **PRN, on call or as needed** + **Remote Position, must be a Utah Resident** + **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening + **Hours of Operation:** Sunday-Saturday 0630 - 1930 + **Required:** Rotating holidays and weekends + **Benefits Eligible: No** **Essential Functions** + Takes patient meal selections and modifies them using system standards to meet provider orders. + Checks trays for accuracy during meal assembly. + Communicates clearly to both clinical and culinary caregivers. + Collects and inputs nutrition screening information + May complete calorie count and nutrition analysis as dictated by facility + Utilizes a computer to run reports and take orders. + Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels) + Performs accurate credit transactions according to system standards and independently resolves basic customer service issues. **Skills** + Nutrition + Diet Management + Computer Literacy + Interpersonal Communication + Active Listening + Coordinating tasks with others + Patient Interactions + Attention to detail **Qualifications** + Virtual Screening through Microsoft Teams before application submitted to Hiring Manager + **Residential Home address and work from home address must be within the state of Utah** + **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services) + Experience in Food Service, Nutrition Services, or healthcare call center (preferred) + Demonstrated ability to work with modified diets (preferred) + Demonstrated ability to provide exceptional customer service (preferred) **Physical Requirements:** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Remain standing for long periods of time to perform work. + Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. **Location:** Vine Street Office Building **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.22 - $23.68 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Description - Behavioral Health Services Manager Original Board Approval Date 08/26/2020 Reports to Director of Behavioral Health Division Behavioral Health/Administrative Exempt/Non-Exempt Status Exempt Security Roles Clinical Administration; Clinical Care Specialist JOB SUMMARY: The Behavioral Health Services Manager plays a key role in supporting HOPE's integrated care model by helping oversee the day-to-day operations of the Behavioral Health (BH) department. This position provides direct supervision to BH nurses, medical assistants, and other support roles within the department, ensuring high-quality, patient-centered care. The Manager also serves as a vital administrative partner to the Director of Behavioral Health, offering clerical, programmatic, and operational support to help drive departmental goals, improve workflows, and maintain compliance with FQHC standards. Primary Duties & Responsibilities: Clinical Support: Demonstrates proficiency in all aspects of patient triage within the Behavioral Health department and completes competency assessments for both new and existing employees. Serves as a backup for the Behavioral Health medical assistant or nurse during periods of absence to ensure continuity of patient care and clinic operations. Human Resources & Staffing Support: Assists with the orientation and onboarding of new Behavioral Health staff, including interview coordination and preparation of new hire materials. Manages the department's weekly staffing schedule, including time-off approvals, timesheet submissions, missed punch corrections, and payroll approvals using ADP. Organizes and facilitates regular departmental meetings, including preparing agendas and documenting meeting minutes. Quality Improvement & Data Management: Supports departmental quality improvement efforts through data collection, analysis, and reporting. Tracks and reports on key indicators such as patient satisfaction, departmental expenses, and service utilization. Provides feedback and suggestions for process improvement based on insights from staff, patients, and community partners. Collaborates with the Director of Behavioral Health to develop and maintain spreadsheets and databases (e.g., Excel) to support budgeting and quality initiatives. Assists with the maintenance and updates of departmental forms and documentation. Community & Program Development: Educates patients, families, and community partners on available behavioral health services. Assists the Director of Behavioral Health in community outreach efforts to increase awareness and utilization of services. Represents the Behavioral Health department on internal committees, such as the Compliance/Risk Committee, Safety Committee, and Quality Assurance/Quality Improvement (QA/QI) Committee. Administrative & Operational Support: Provides general administrative support to the Director of Behavioral Health, including assistance with travel arrangements, training logistics, and expense reimbursements. Demonstrates adaptability and serves as a change agent to support ongoing departmental and organizational improvements. Supports teamwork and proactive communication among the Behavioral Health team and across departments. Intermittent Duties: Performs other duties as assigned by the Director of Behavioral Health to support departmental operations and organizational needs. Off-Site Work: Occasional off-site work is required for this position. With prior Team Leader approval, various job tasks may be completed remotely. These may include, but are not limited to: program development, policy and procedure updates, conference calls, grant writing, and similar administrative tasks. Employees approved for off-site work must have a confidential, designated workspace to ensure privacy and productivity. Off-site work classification and arrangements will be reviewed by the Team Leader at hire, during annual performance evaluations, and as needed throughout the year. Skills/Qualifications: Education & Experience: Some college coursework with 2-4 years of experience in a social or human services-related field, preferably with direct behavioral health experience. Bachelor's degree in a related field preferred. Specialized training or certifications (e.g., Non-Violent Crisis Intervention, Suicide Prevention/Intervention) are preferred. Technical & Professional Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); ability to learn additional software and systems as needed. Strong organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple responsibilities. High-level problem-solving skills and sound judgment, with the ability to make independent decisions and consult with leadership when appropriate. Communication & Interpersonal Skills: Excellent verbal and written communication skills. Demonstrated cultural competency and the ability to engage effectively with individuals from diverse backgrounds. Strong interpersonal skills and a professional, customer-service-oriented demeanor. Other Key Competencies: Ability to take initiative and follow through on assignments with minimal supervision. Flexible, adaptable, and able to function effectively in a fast-paced, team-oriented environment. Personal Attributes: The Behavioral Health Services Manager must maintain strict confidentiality and consistently uphold HOPE's core values while performing all duties. The ideal candidate will demonstrate the following personal qualities: Trustworthiness and integrity Respectfulness toward patients, colleagues, and the community Cultural awareness and sensitivity to diverse backgrounds Flexibility and adaptability in a dynamic work environment Strong work ethic and commitment to excellence Working Conditions & Physical Demands: This position primarily functions in a professional office environment with periodic travel between HOPE sites. Occasional extended hours may be required based on organizational priorities. As a healthcare setting, employees may be exposed to body fluids and other potential health hazards. Requires sufficient visual acuity to read, write, and operate equipment commonly used in this role. Must be able to communicate effectively in English, both verbally and in writing; proficiency in a second language is helpful but not required. Requires adequate hearing ability to communicate effectively in person and by telephone. Occasionally required to lift items weighing up to 25 pounds. Note: This is intended to convey information essential to understanding the scope of the Behavioral Health Services Manager. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed. This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995) HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.