Teak is building better experiences for people attending live events and booking travel. Our easy-to-embed, full-service solutions enable businesses in live events, sports, endurance racing, bookings, and destinations to increase revenue while offering consumers greater flexibility and confidence at checkout. We have served over 12 million consumers and surpassed $1 billion in experiences enhanced through our platform. Our business is growing quickly and is profitable.
We're a fully remote, fast-moving, high-impact team that thrives on solving hard problems. Every role here is mission‑critical, and every person has the opportunity to shape the future of our company.
Role Summary
Teak is seeking a strategic and relationship‑driven Senior Customer Success Manager to lead a portfolio of high‑value customer accounts across ticketing, registrations, bookings, and live events. This role is responsible for ensuring customers are successfully activated, continuously realizing measurable value, and achieving long‑term growth through partnership with Teak.
You will act as a trusted advisor and strategic partner to executive stakeholders, driving adoption, optimization, and commercial outcomes. You'll lead strategic account planning, influence cross‑functional initiatives, and help shape how Teak delivers success at scale. This is a high‑impact, senior role suited for a consultative CSM who thrives at the intersection of strategy, relationships, and execution excellence.
Core Responsibilities
Customer Activation & Value Attainment: Oversee activation plans for complex enterprise accounts; ensure measurable outcomes and time‑to‑value.
Customer Retention & Expansion: Own retention strategy and partner with Sales to identify and advance expansion opportunities.
Optimization Facilitation: Lead business reviews leveraging performance data; collaborate with CX, Optimization and Product teams to drive impact.
Customer Renewals: Forecast and manage renewals for assigned portfolio; proactively mitigate risk and strengthen long‑term partnerships.
Customer Health (NPS): Monitor health metrics, conduct executive check‑ins, and implement improvement plans.
Coverage & QBRs: Ensure multi‑threaded coverage; lead structured QBRs that reinforce alignment and ROI.
Cross‑Functional Leadership: Influence internal stakeholders (Product, Sales, Finance, Enablement) with actionable insights and advocacy.
Success Metrics / KPIs
Activation & Time‑To‑Value: Enterprise customers activated per plan and achieving value milestones
Retention & Satisfaction: Gross & Net Revenue Retention, Renewal Rate, and NPS improvement
Optimization Facilitation: Regular, data‑driven recommendations introduced, supported, and adopted in partnership with the Optimization team
Strategic Coverage: 100% of accounts with executive + operational engagement
Expansion Influence: Documented expansion opportunities surfaced and advanced with Sales
Internal Leadership: Consistent, high‑impact voice‑of‑customer feedback to Product & Leadership
Role Requirements
8+ years in Customer Success, Account Management, or Strategic Partnerships, ideally in SaaS, payments, ticketing, or registration platforms
Proven success managing enterprise or strategic portfolios with complex commercial and operational requirements
Deep understanding of customer lifecycle strategy - from activation to expansion - with measurable results
Strong executive presence; skilled at facilitating strategic reviews, roadmap sessions, and executive communications
Experience collaborating with cross‑functional teams to influence go‑to‑market priorities
Analytical and data‑driven, able to translate insights into business recommendations.
Comfortable identifying expansion signals and collaborating with Sales to grow strategic accounts.
Familiarity with frameworks such as Miller Heiman LAMP
High degree of ownership, resourcefulness, and composure in a fast‑growth, evolving environment.
This is a remote position. Travel to Teak Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago may be required.
Why Join Teak?
Fully Remote Working Environment
Competitive Salary and Equity Opportunities
Unlimited Paid Time‑off
Medical, Dental, and Vision Benefits
Annual Bonus Program
401k Matching
$100/month for Event Ticket Purchase
Company‑Sponsored Events
#J-18808-Ljbffr
$83k-128k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Associate (Education Consulting)
District Management Group 4.1
Remote or Boston, MA job
DMGroup is hiring an Associate for its Breakthrough Results team. The Breakthrough Results (BTR) approach helps K-12 district partners to achieve and sustain new levels of performance in their schools by focusing on an iterative cycle of change, allowing districts to see results in just 10 weeks. BTR empowers teachers, school leaders and district staff to create measurable performance goals tied to key organizational challenges like attendance, instruction, operations, etc.
The Breakthrough Results Associate position offers an opportunity to play a critical role fulfilling our firm's mission to improve public education.
LOCATION
This role will be based in DMGroup's Boston office with flexibility to work remotely up to two days a week, based on schedule and team needs.
WHAT YOU'LL DO
Support the development of robust program designs that link the district's big strategic goals to concrete SMART goals, conducting historical analysis and benchmarking to inform the approach
Partner with the district to collect data, conduct analysis, process frequent data transfers, and develop weekly/bi-weekly data visualizations that can support teacher teams in making adjustments to their practice on the path to their goals
Coordinate with DMGroup's team of Performance Coaches, working with the project team to ensure they have the data and tools they need to actively coach district teacher teams to strong outcomes
Support the development of a comprehensive, data-rich retrospective after each performance cycle with a client
Provide robust logistical support to Breakthrough Results projects and events, including supporting the planning and launch of each client project, supporting schedule coordination between DMGroup coaches and client teacher teams, etc.
Work collaboratively with internal staff to ensure the continued growth and effectiveness of DMGroup's programs, including our membership network and events, research and publications, software, and consulting
Perform additional duties as assigned
QUALIFICATIONS & EXPERIENCE
The ideal candidate should have/be able to:
Bachelor's Degree
Minimum of two years of relevant work experience, preferably with data analysis or management consulting
Knowledge of the K-12 public education landscape
Robust qualitative and quantitative analytical skills
Exceptional project and time management skills and attention to detail
Proficiency in Google and Microsoft product suites, especially Excel, PPT, and G-Suite
Ability to create impactful, information-filled presentations, memos, reports, data visualizations, and other collateral
Strong communication and client relationship development skills
ABOUT DMGROUP
For over 20 years, District Management Group (DMGroup) has been assisting the superintendents and CEOs of school districts and their leadership teams to dramatically improve public education for all students.
District Management Group provides school systems with superior strategic insights and tactical solutions to the most pressing challenges facing school system leaders today. In addition to direct consulting, we research and publish on best practices and develop technology solutions to help district leaders implement and sustain reform. Through our consulting, research and technology solutions, we are recognized as thought leaders in national conversations on education reform including the areas of strategic planning and resource allocation, human capital including pay for performance, special education and struggling students, and in stakeholder engagement.
We are an equal opportunity employer, and we encourage applications from all individuals regardless of age, gender, race, ethnicity, religion, sexual orientation or physical ability.
$63k-110k yearly est. 3d ago
Research Laboratory Tech Assoc
Michigan Medicine 4.4
Remote or Ann Arbor, MI job
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
A highly motivated individual is sought for a research laboratory at the University of Michigan Medical School. The laboratory studies the molecular mechanisms of human inherited diseases caused by mutations in a large family of ubiquitously expressed and essential genes. This is an excellent position for a recent graduate hoping to obtain two to three years of experience before applying to graduate school.
Who We Are
The Department of Human Genetics at Michigan Medicine is proud to be recognized as the first dedicated human genetics department in the United States. As one of nine basic science departments within the Medical School, our primary mission is to advance the fields of genetics and genomics through teaching and research, deepening our understanding of biology and human disease. Our department is also known for its vibrant community. We host annual social events, including a department picnic and a departmental retreat, fostering connections among faculty, staff, and students.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
Experimental responsibilities will include, but are not limited to, the following:
Design and perform PCR assays, restriction enzyme digests, and DNA sequencing analysis
Clone DNA and propagate in bacteria
Culture and transfect mammalian cells
Perform Northern and Western blot analyses
Perform fluorescence microscopy and luciferase assays, including data analysis
C. elegans and mouse husbandry and experimentation
Train laboratory personnel in safety practices and scientific methodologies
Non-experimental responsibilities will include, but are not limited to, the following:
Purchasing lab supplies and equipment
Managing lab safety program
Maintenance of lab equipment
Light weekend work feeding fish
Other duties as assigned
Required Qualifications*
Bachelor's degree in biology, genetics, or a related area of study
1 year of undergraduate research experience
Willingness to work with worm and mouse model system
Knowledge and understanding of laboratory safety protocols including biological and chemical safety
Ability and motivation to learn new experimental approaches and safety protocols, and analyze and present data
Excellent teamwork and communication skills
Desired Qualifications*
2 years or more of undergraduate wet lab experience
Experience with PCR assays
Experience with DNA sequencing and analysis
Experience with worm (C. elegans) experimentation
Experience analyzing research data and preparing data for presentations
Experience in training students and others in lab safety and on the application of new techniques
Work Locations
Due to the nature of the work related to this position, we are seeking an enthusiastic and dedicated Associate Research Lab Technician to join the lab at our Ann Arbor Medical School offices working fully on-site.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
$36k-44k yearly est. 1d ago
Monitor Assistant - Study Hall - Substitute
Dayton Area School Consortium 3.8
Dayton, OH job
Substitute/Substitute Instructional Assistant/Paraprofessional Date Available: 08/12/2025 District: Beavercreek City SchoolsMonitor Assistant (Study Hall) - Hourly Rate: $13.79/hr (subject to change pending board approval)
(Study Hall monitors only work at the middle school and high school levels)
Classified Substitute training is required for all new classified substitutes. Classified positions are paid hourly rates (depending on the position) and include:
Registered Nurse
Special Needs Assistant - Instructional
Teacher Assistant
IMC (Library) Technician
Skills Lab Technician
Monitor Assistant - Study Hall
Monitor Assistant - Lunchroom
We will hold all Substitute Teacher Training sessions at 4029 Executive Drive, Beavercreek OH 45430.
We also require that you bring the following to the training:
Driver's License
Social Security Card
Substitute/Teacher License (if currently issued)
Original Transcripts (Electronic) of Bachelor's Degree
$47.25 fee (credit card preferred) for fingerprinting (previous fingerprint records cannot be accepted due to administrative guidelines)
If you have any questions, please contact Jenni Mann in the Human Resources Department at *********************************** or at ************.
Click here to register for CLASSIFIED SUBSTITUTE training
Attachment(s):
516 MONITOR ASSISTANT - STUDY HALL.pdf
$13.8 hourly 4d ago
High School Substitute Teacher
The Greater Cincinnati School Application Consortium 4.0
Cincinnati, OH job
Substitute/Substitute Teacher Date Available: ASAP District: Springer School and CenterTitle: Primary Substitute Teacher (As needed- High School) Springer School and Center is a wonderful community dedicated to supporting students diagnosed with learning disabilities and their families. Encompassing both a day school and a center for educating parents and professionals, Springer is a caring, fast-paced workplace located in Cincinnati's Hyde Park neighborhood.
Position Summary
High School Substitute Teachers are responsible for leading the growth and development of Springer students, while implementing lesson plans provided. Substitute Teachers are responsible for executing instruction and differentiation on a daily basis, as needed. Class sizes are typically 14 students or less. Substitute Teachers will collaborate with members of the team to consistently make decisions in the best interests of students.
Job Goals
Deliver high-quality differentiated instruction for students.
Foster and maintain a safe and accepting learning environment.
Develop meaningful relationships with students, families, and colleagues.
Embrace a team approach to supporting student learning.
Contribute to the health and well-being of the broader Springer community.
Preferred Qualifications
Bachelor's degree or Master's degree
Active Ohio Intervention Specialist, Teaching or Substitute Teaching License.
Three or more years experience working with middle or high school students
Experience incorporating educational technology in a classroom setting
Key Characteristics: Smart, dependable, personable, warm, friendly, engaging, flexible
Terms of Employment: As needed
How to Apply
Qualified applicants should email a resume, cover letter and employment application (found on the Springer employment page) to Kelly Eckert - ***********************. The subject line of that email should reflect the position title.
Springer School and Center considers all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital or veteran status, or any other legally protected status
$43k-53k yearly est. 4d ago
Analyst (Sept 2026 Newton MA)
Longwood University 4.0
Remote or Massachusetts job
Working at Health Advances allows analysts to gain broad exposure to biotech and pharmaceuticals, diagnostics, research tools, and precision medicine, medtech, digital health, and enterprise HIT, and investor sectors as part of a growing firm. We are seeking candidates who share in our passion for making a direct impact on the healthcare industry as they work closely with colleagues who have a wide range of academic backgrounds and industry experience.
Health Advances is recognized as a top consulting firm and receives high rankings annually for its comprehensive training in both healthcare and business topics. Our analysts are typically staffed on two cases at one time allowing them to simultaneously learn about multiple aspects of the healthcare industry. With projects spanning an average of 4-6 weeks, analysts gain exposure to a variety of project work and sectors in their first year.
Health Advances is committed to continuous learning and the growth of its staff at all levels. Analysts join internal committees (examples: sector-specific, business development, and business analytics committees), attend seminars, and present at our weekly company meetings. Each analyst is paired with a go-to “buddy” in addition to a formal mentor who is part of the Management Team. Our mentorship program ensures that each individual has a tailored skill plan that tracks progress throughout the course of their career at Health Advances.
Analysts leverage prior knowledge in addition to current casework to develop the necessary skills for transition into levels of increased responsibility. Health Advances alumni are accepted into the top advanced-degree programs within several different fields and move on to challenging positions at organizations around the globe.
All interviews are case-oriented and provide the opportunity to work through actual examples of our projects.
Analyst Responsibilities
Synthesizing primary and secondary research and communicating insights to case teams and client
Creating financial models to perform quantitative analyses
Coordinating and participating in primary research through client, customer, physician and thought-leader interviews
Conducting secondary research on clinical, scientific, and business issues
Developing presentations in collaboration with case teams for client deliverables
Qualifications
A formal undergraduate or masters-level degree in life sciences
Solid oral and written skills
Strong communication skills and the ability to collaborate across all levels
A sincere interest in learning about the business of healthcare in a multi-disciplinary environment
A desire to work in a fast-paced, dynamic, and team-oriented environment
An ability to prioritize and focus time effectively to meet multiple client-driven objectives
Must live in the Boston area and work in the Newton office ~3 days a week
What We Offer
Dynamic, Flexible, Hard Working, Team Environment - We are busy, collaborative, growing, and we are doing meaningful work
Opportunities - We encourage you to grow your expertise and take on new challenges
Inclusive culture - One that values each employee's unique perspective and encourages everyone to be their authentic self
Hybrid Work Environment - The autonomy to both work from home 3 days a week and develop/sustain collegial relationships in the office 2 days a week, or more if desired
Feedback - We are committed to giving and receiving feedback in a direct, open and supportive manner
Support - You will be part of a team that cares about you personally and professionally; our success depends on your success
Benefits
Medical, dental and vision insurance, beginning on the first of the month after hire
401(k) with company match
Short-term and long-term disability insurance
Paid holidays
Generous sick and vacation pay
Employee assistance programs
Summer flex scheduling options to allow for early releases on Fridays from Memorial Day to Labor Day
This position is located in Newton, MA and starts on September 14, 2026.
Health Advances does not offer visa sponsorship for analyst candidates. Health Advances will consider H1-B sponsorship for candidates who have life science PhDs who are eligible for a minimum of 24 months of an OPT (Optional Practical Training) from their start date.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The base pay for this role is $85,000 USD. You are eligible for an annual incentive program (with a reasonable first year estimate ranging from $0-$8,500 USD). Both of these are subject to the rules governing the programs, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
This description may be subject to change without notice. By submitting your application, you acknowledge that your information may be shared with third party service providers involved in recruitment and screening and agree to those terms.
#J-18808-Ljbffr
$85k yearly 2d ago
Remote Director, HR Business Partnering
Great Minds 3.9
Remote or Washington, DC job
A dynamic educational organization is seeking a Director of HR Business Partnering to lead a team of HR Business Partners. This strategic role involves acting as an advisor to senior leaders, enhancing organizational effectiveness, and managing HR processes. Ideal candidates should have extensive experience in HR strategy and team leadership, with strong coaching and analytical skills. This position is remote, offering a competitive salary range of $163,000 to $179,000.
#J-18808-Ljbffr
$163k-179k yearly 2d ago
Outside Sales
Rossman & Co 3.3
New Albany, OH job
Join our dynamic team as an Outside Sales Representative and become a driving force in expanding our business footprint! This energetic role is perfect for motivated individuals who thrive on building relationships, identifying new opportunities, and delivering tailored solutions to clients.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
As a key player in our sales organization, you will actively pursue new business prospects, manage existing accounts, and showcase our services to a diverse range of clients. xevrcyc
Your enthusiasm and strategic approach will help us grow and succeed in competitive markets.
$54k-62k yearly est. 1d ago
Hybrid Cloud & Infrastructure Engineer
New River Community College 3.7
Remote or San Francisco, CA job
A prominent educational institution in California is seeking an Infrastructure and Cloud Engineer to manage and optimize hybrid cloud infrastructure. The role involves administering Microsoft services such as Azure and Microsoft 365, troubleshooting technical issues, and collaborating with various teams to ensure service reliability. The ideal candidate should have a bachelor's degree and at least two years of experience in IT, along with strong skills in cloud technologies and teamwork. This position offers up to four days of remote work weekly.
#J-18808-Ljbffr
$120k-147k yearly est. 19h ago
Corporate Attorney
Beacon Hill 3.9
Cleveland, OH job
A top Ohio firm is seeking talent Corporate Associates to join their Ohio offices. Preference for the Cleveland office but will also consider Columbus and potentially Cincinnati for the right candidate. Qualified attorneys will have 2-8+ years of experience in private practice ideally with a combo of mergers and acquisitions and private equity experience (though any combo will be considered). Candidates should have experience drafting transaction documents and seeing transactions through closing.
This firm offers competitive compensation, ability to take senior roles on transactions early, and a clear path to partnership. A lot of attorneys leave top AmLaw firms to go here for better work/life balance and longevity.
Apply today to learn more!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$83k-137k yearly est. 4d ago
Remote - Brand Counsel
Beacon Hill 3.9
Remote or Pittsburgh, PA job
Beacon Hill is hiring a Brand Counsel to support a growing pharmaceutical organization's Commercial, Market Access, and Medical Affairs teams during a critical period of product commercialization and pre-launch activity. This is a fully remote, full-time 6-month contract role with the potential to convert to a permanent position based on performance and business needs.
Responsibilities:
Partner cross-functionally to provide legal advice related to Marketing and Market Access, including brand strategy, promotional materials, and patient support initiatives.
Advise Medical Affairs on strategy, scientific exchange, field medical materials, and related activities.
Foster a culture of compliance in interactions with healthcare professionals through policy development and delivery of effective training initiatives.
Provide legal advice as a member of cross-functional teams, including product development program teams, promotional and medical review committees, and grant and investigator-sponsored trial review committees.
Advise on pre-launch and commercialization activities in compliance with applicable healthcare laws and regulations.
Communicate legal advice to business stakeholders in a clear, practical, and solutions-oriented manner.
Support core business initiatives while managing multiple priorities in a fast-paced environment.
Requirements:
Juris Doctor (JD) required.
Active bar admission in at least one U.S. jurisdiction; candidate must be barred in the state in which they reside.
8+ years of legal experience, with required experience advising pharmaceutical or life sciences clients; in-house pharmaceutical industry experience strongly preferred.
Deep understanding of healthcare laws and regulations, including the Anti-Kickback Statute, False Claims Act, and Food, Drug & Cosmetic Act.
Experience advising on pharmaceutical advertising and promotion principles.
Experience with state price reporting and/or privacy matters preferred.
Proven ability to counsel clients effectively and build strong cross-functional relationships.
Ability to thrive in a fast-paced environment, manage competing priorities, and execute complex projects to successful completion.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
$31k-56k yearly est. 4d ago
Director of Exam Administration & Grading
New River Community College 3.7
Remote or San Francisco, CA job
Office of Admissions
Annual Salary Range: $160,148 - $213,541
FLSA Exempt / Non-Union Represented
allows for up to four days of remote work per week
About the Office
The Office of Admissions (Admissions) oversees all activities pertaining to admitting attorneys to practice law in California. Admissions oversees the administration of the California State Bar Exam, First-Year Law Students' Exam, and the Legal Specialization Exams. Admissions conducts applicant moral character investigations, accreditation, and registrations of non-ABA law schools. Admissions also processes special admissions applications for attorneys who are licensed in another state to work in unique capacities in California.
Admissions also supports the Committee of Bar Examiners (CBE) in accrediting and registering non-ABA California law schools.
About the Role
The Director of Exam Administration & Grading (Program Director I) provides strategic leadership and operational oversight for the administration and grading of the California Bar Examination, First-Year Law Students' Examination, and Legal Specialization Examinations. This role ensures exam integrity, accessibility, security, and fairness in accordance with the State Bar's policies, Chapter 6 Rules, and strategic objectives. The candidate selected for this position will take the lead to develop recommendations for exam delivery in the short-and long-term based on field research and best practices for licensing or other high stakes exams. The candidate will also bring improvements and innovations to grading practices. The ideal candidate brings experience managing both in-person and remote exam formats and is skilled in navigating the operational, logistical, and security challenges unique to each modality.
Key Responsibilities
Strategic Leadership & Oversight
Develop and implement strategic goals for exam administration and grading across all formats and venues.
Lead initiatives to evaluate and apply emerging trends, research, and best practices in high-stakes testing to inform recommendations for exam delivery and grading improvements.
Advise Executive Leadership, the Committee of Bar Examiners (CBE), Board of Trustees, and the California Supreme Court through regular reports and presentations.
Represent the Office of Admissions in high-level meetings, offering expert guidance on exam-related risks, innovations, and policy impacts.
Review and recommend updates to exam-related rules to ensure alignment with evolving exam modalities and delivery formats.
Promote an organizational culture focused on integrity, service excellence, and continuous improvement.
Team & Grader Management
Lead and support staff and cross-functional teams to ensure smooth, timely, and compliant exam operations.
Set team priorities, monitor performance metrics, and coach staff to meet high service standards.
Oversee recruitment, training, and evaluation of graders and the Exam Development & Grading (EDG) team; lead efforts to diversify the grader and EDG team pool across geography, race/ethnicity, and legal practice areas.
Foster professional growth and team engagement through regular feedback, support, and recognition.
Exam Delivery & Logistics
Direct the secure and efficient planning, logistics, and delivery of all exams-including remote, in-person, and hybrid formats-ensuring readiness across varied modalities and alignment with strategic goals.
Research, test, and implement delivery models that reflect best practices in the field, with a focus on long-term sustainability, equity, and exam integrity.
Manage vendor procurement and exam site acquisition in alignment with State Bar policies and long-term strategic needs.
Negotiate and manage contracts with exam vendors, proctors, and service providers.
Develop and oversee training for staff, site leads, and proctors on exam protocols, security, and applicant support.
Coordinate exam communications and collaborate with the Communications team to ensure applicants receive clear and timely information.
Grading Operations & Quality Control
Oversee grading processes to ensure fairness, consistency, and adherence to policy and scoring standards.
Identify and implement innovations in grading workflows and systems to improve accuracy, efficiency, and transparency.
Collaborate with psychometricians to analyze scoring data and apply validated methodologies.
Continuously evaluate grading procedures to align with national best practices in licensing assessments.
Establish and maintain robust quality assurance protocols to safeguard the accuracy and integrity of exam outcomes.
Respond to and resolve grading-related inquiries and reconsideration requests promptly and transparently.
Exam Security & Compliance
Design and enforce security protocols across all exam formats to protect exam integrity.
Monitor compliance with exam rules and respond to potential violations, incidents, and breaches.
Oversee investigations, documentation, and resolution of exam-related misconduct in accordance with Chapter 6 rules.
Support live exam administration through real-time incident response protocols and proctor guidance.
Stakeholder Engagement & Communication
Serve as the primary point of contact for applicants, graders, vendors, and regulatory bodies on exam-related matters.
Assume shared leadership for applicant communications and engagement strategies to enhance clarity, transparency, and trust.
Deliver presentations and reports to internal and external stakeholders, including public meetings.
Collaborate across the State Bar to align exam operations with broader organizational goals and improve the applicant experience.
Minimum Qualifications
Education
Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement.
Master's degree is preferred and may substitute for up to two years of experience.
Experience
Minimum eight (8) years' progressively responsible experience in related program administration.
Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements.
Preferred Qualifications
Demonstrated experience overseeing both in-person and remote exam administration, with the ability to anticipate and respond to challenges unique to each modality.
Proven experience negotiating, managing, and evaluating vendor contracts and service-level agreements.
Strong record of delivering presentations and reports to governing committees, boards, or other oversight bodies.
Experience communicating complex operational or policy issues to external stakeholders and members of the public in a clear, professional, and responsive manner.
Familiarity with psychometric principles and applying data analysis to inform exam-related decisions (preferred but not required).
Commitment to advancing diversity, equity, and inclusion in operational practices and team composition.
About the State Bar
The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system.
Our Values
Clarity | Investing in Our People | Excellence | Respect | Growth Mindset
Learn more about our values.
DEI Statement
We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Learn more about our commitment to DEI.
#J-18808-Ljbffr
$72k-87k yearly est. 1d ago
Social Worker/Clinician
Firman Solutions 3.4
Toledo, OH job
Master's degree in Psychology, Social Work, Counseling, or a related field preffered
Licensure Required - LSW, LPC, LISW, or LPCC required
Experience in mental health or substance use treatment preferred
Strong communication and collaboration skills
Passion for helping others through evidence-based treatment
SIGN ON BONUS
Competitive Pay
Comprehensive Benefits - Health, dental, vision, and 401(k)
Career Growth - Training, supervision, and advancement opportunities
Work-Life Balance - Generous PTO and flexible scheduling
Supportive Team Culture - Work alongside experienced clinicians and leadership
$45k-66k yearly est. 19h ago
Chief Operating Officer
Ruff Start Rescue 4.1
Remote or Princeton, NJ job
Are you a strategic, mission-driven leader with a passion for animal welfare and operational excellence? Ruff Start Rescue, a foster-based animal rescue organization, is seeking a dynamic Chief Operating Officer (COO) to oversee and strengthen our internal operations while advancing our mission of saving animals and supporting people and pets.
As a key partner to the Executive Director and member of the leadership team, you will guide and support senior directors across all departments to ensure their success and the success of Ruff Start Rescue as a whole. With responsibility for the organization's internal health and mission delivery, you will foster alignment, accountability, and collaboration across business operations, lifesaving programs, fundraising, and marketing, while empowering the Executive Director to focus on external initiatives such as partnerships, advocacy, and fundraising.
Availability
This is a full-time, salaried position requiring a commitment of at least 40 hours per week. Work schedule: 5 days per week on-site in Princeton, MN, with flexibility for some remote work.
The COO is expected to be regularly available and responsive across multiple channels-including in-person and virtual meetings, phone, and email, to ensure effective communication and collaboration across the organization.
This role also requires flexibility to occasionally work evenings or weekends when organizational needs arise. While Ruff Start Rescue values work-life balance, the COO must be prepared to step in during unexpected situations, cover vacant roles temporarily, and ensure continuity of leadership and operations when needed.
Essential Job Functions Mission-Driven Strategic Leadership
Partner with the Executive Director and Board to develop and implement strategic goals that advance animal welfare and lifesaving impact.
Establish measurable objectives with accountability, timelines, and adaptable systems.
Provide leadership to operational and financial insights, using performance metrics and dashboards to guide long-term planning and organizational communications.
Operational Oversight & Change Management
Oversee and integrate all internal operations, ensuring the organization runs efficiently, sustainably, and in alignment with mission goals.
Oversee and support department leaders through competent, effective, and timely supervision to maintain operational excellence and organizational cohesion.
Lead change management efforts during growth, restructuring, or process improvement.
Establish accountability systems: including policies, procedures, annual goals, and performance metrics, that strengthen compliance, sustainability, and strategic progress.
Lead budgeting, forecasting, and financial reporting to ensure responsible stewardship of resources and donor trust.
Partner with the Advancement Director to strengthen contributed revenue streams, while collaborating with program and operations teams to identify and expand earned revenue opportunities that support long-term sustainability.
Assess organizational risks and opportunities with a balance of caution and innovation; ask critical questions, challenge assumptions, and adapt advisors' recommendations to ensure solutions align with the organization's mission, sustainability, and long-term success.
Identify opportunities to improve processes, expand capacity, and increase lifesaving impact through data, technology, and innovation. Go beyond surface-level reporting to analyze trends, question assumptions, and uncover root causes behind changes in performance (e.g., adoption rates, volunteer engagement, or program outcomes). Encourage creative problem-solving and data-driven decision-making across all teams.
Advance community and lifesaving initiatives that keep pets with their families, expand access to affordable veterinary and wellness care, and strengthen education, advocacy, and surrender prevention programs.
Guide organizational growth by investing in scalable systems, sustainable revenue models, and facility improvements, ensuring infrastructure and partnerships evolve to meet long-term community and operational needs.
Team Development & Culture
Lead, develop, mentor, and support senior staff and teams with empathy-communicating with clarity and compassion to guide them through change while fostering a collaborative, high-performing culture aligned with mission goals.
Provide clear performance expectations and hold everyone accountable at the organizational, functional, and individual employee levels.
Provide coaching and guidance that promote professional growth, succession planning, and accountability.
Facilitate collaboration and clear communication across all functions and individuals-including marketing, fundraising, animal programs, outreach, and volunteer programs-to advance organizational impact.
Foster a culture of adaptability and resilience, ensuring staff and volunteers are supported, cross-trained, and optimized to meet evolving organizational needs.
Board, External Relations & Public Presence
Serve as liaison to the Board and Finance Committee, providing regular updates on operational and financial health.
Represent the organization at community, industry, donor, and advocacy events, and participate in relevant animal welfare organizations or committees.
Act as a spokesperson for Ruff Start Rescue in media opportunities (TV, radio, press, etc.), sharing the organization's mission and impact in the Executive Director's absence or when requested.
Handle public complaints or sensitive situations with professionalism and diplomacy, and provide leadership to directors and staff on effective resolution when needed.
Cultivate partnerships and continuously seek opportunities to position Ruff Start Rescue as a leader in animal welfare, increasing impact, awareness, and visibility.
Build strong relationships with partners, volunteers, and stakeholders to reinforce Ruff Start Rescue's role as a trusted leader in animal welfare.
Meetings & Participation
Attend signature events, donor gatherings, and annual volunteer appreciation events.
Participate in internal planning meetings, leadership team discussions, and board committee meetings as needed.
Acting Executive Director
Serve as the organization's leader in the absence of the Executive Director, ensuring stability and continuity of operations.
Requirements of the Job Qualifications
Bachelor's degree in Business, Nonprofit Management, or related field (Master's preferred).
Minimum 10 years of senior leadership experience in nonprofit management, animal welfare, or related mission-driven sector strongly preferred.
Proven success in operational leadership, financial management, and strategic planning in a growing nonprofit.
Proven record of leading organizational change and guiding teams through transitions.
Experience managing budgets, teams, and systems with transparency and accountability.
Track record of driving innovation in program and service delivery.
Deep understanding of business processes, systems, and operations to optimize efficiency and quality.
Ideal Candidate Traits
Deep passion for animal welfare and advocacy, with a commitment to the rescue's mission.
Experienced, results-oriented leader who balances strategic vision with operational detail.
Exceptional communicator with strong active listening skills; seeks to understand before acting and makes decisions based on careful analysis and dialogue.
Experienced in anticipating challenges and creating buy-in during transitions.
Empathetic, approachable, and emotionally intelligent, with the ability to navigate sensitive issues.
Builds trust and strong relationships by understanding and managing emotions, resolving conflicts, and empathizing with others.
Strong organizational and project management skills; anticipates needs and creates order out of complexity.
Collaborative and transparent, empowering staff while holding teams accountable.
Analytical and solution-oriented thinker who navigates complex challenges, identifies root causes, and implements effective, innovative solutions.
Flexible and resilient leader who is willing to go above and beyond-including adjusting to non-traditional hours when necessary-to ensure the success and stability of the organization.
Energetic, professional, and resilient leader who embodies compassion, integrity, and discretion.
Quickly identifies issues, analyzes root causes, and implements practical solutions to keep operations running smoothly.
Physical Requirements
Ability to work in an office environment where exposed to animals and close spaces.
Ability to assist with up to 50 lb bags and box lifting.
Ability to climb stairs and ladders to help manage inventory, donations, and materials.
Ability to interact with dogs, cats, and various critters at any time.
Ability to assist with moving animals that may need medical assistance.
Benefits Health & Insurance
Health insurance available the 1st of the month after 30 days; RSR covers 50% of the employee's premium.
Optional insurance plans available after 90 days (employee-paid at discounted group rates), including Dental, Vision, Life Insurance, Short-Term Disability, Accident, Critical Illness, Cancer, and Hospital Indemnity Insurance.
Retirement & Time Off
● 401(k) plan with up to 3% match after 90 days.
● Paid Time Off (PTO):
Year 1: 10 days
Years 2-3: 15 days
Years 4-5: 20 days
Years 6-7: 25 days
Year 8+: 30 days
● PTO is prorated from the anniversary date upon moving into a new bracket.
● 7 paid holidays annually; observed on the closest workday if falling on a weekend.
● Paid parental leave.
Professional Development & Perks
● Professional Development Opportunities are encouraged and available on an annual basis.
● Employee discount on Ruff Start Rescue merchandise and services.
Salary Range:
$95,000-110,000
Reports to: Executive Director
Number of Direct Reports: 3 Full-time (Director of Advancement, Director of Operations, Director of Programs)
Number of Indirect Reports: 37 (19 Full-time, 18 Part-time)
Number of Approved Volunteers and Fosters: 750 Volunteers, 1,800 Fosters Organizational Operating Budget: $3.3 million
How to Apply: Submit a cover letter and resume. Apply Here!
#J-18808-Ljbffr
$95k-110k yearly 2d ago
High School Programs Specialist
Pikes Peak State College 4.2
Remote or Colorado Springs, CO job
This is a NON-CLASSIFIED employment opportunity. Visit the State of Colorado for Classified employment opportunities. The High School Programs Specialist provides vital operational, administrative, and communication support that ensures the smooth functioning of all program areas serving high school students and partners. The HSP Specialist provides accurate, timely, and compliant coordination across enrollment, articulation, course builds, grading, and student access. The position provides essential maintenance of records, systems, and workflows that uphold program integrity and promote a consistent, high-quality experience for all stakeholders. The role also provides support for the preparation, distribution, and management of materials, resources, communication channels, and cross-departmental processes necessary for effective program delivery. In doing so, this position provides increased efficiency, responsiveness, and operational capacity to the High School Programs team under the direction of the Assistant to the Senior Director. While the role is primarily campus-based to support team collaboration and partner engagement, some remote work may be negotiable in alignment with departmental needs, institutional policy, and the nature of assigned duties.
Minimum Qualifications
* Completed baccalaureate degree from a regionally accredited institution.
* Demonstrated organizational skills and ability to manage multiple complex projects, tasks, and deadlines simultaneously with accuracy.
* Two years of demonstrated experience using Microsoft Office, Student Information Systems, or similar systems.
Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge. Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.
Preferred Qualifications
* Experience with graphic design and the ability to create clear, professional, and visually engaging program materials.
* Familiarity with Colorado Community College System (CCCS) processes, high school concurrent enrollment, Career Start, Campus Pathways, or similar dual-enrollment programs.
* Experience coordinating enrollment, student services, or academic administrative processes in an educational setting.
For full consideration, all application materials must be received by 4:00 p.m. on January 5, 2026. Applications accepted until position is filled.
Pikes Peak State College reserves the right to close the job posting once a sufficient applicant pool has been obtained.
Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.
Visa support is not available for this position.
Application Instructions: Application must be submitted online. Incomplete applications may not receive full consideration. A complete application will include:
* Cover letter - Address the minimum and preferred qualifications in the order listed on the job announcement.
* Resume - Reflect experience, education, knowledge, skills, and abilities.
* Unofficial Transcripts - Unofficial transcripts for all degrees conferred. Official transcripts are required if hired for the position.
* Professional References - Provide names and contact information for three recent professional references who can address your expertise and background for this position.
This position may be eligible for a variety of employee benefits. Pikes Peak State College participates in the Colorado Public Employees' Retirement Association (PERA) contribution rates.
Note: Prior submission of application materials will not be considered.
Essential Functions
The High School Programs Specialist provides comprehensive operational support across enrollment, articulation, course builds, communication, and resource management to ensure seamless and accurate processes for students, partners, and instructors. This role maintains essential systems, records, and workflows that uphold program integrity, strengthen stakeholder communication, and contribute to a consistent, high-quality experience across all program areas.
* Prepare Career Start enrollment materials, including the upcoming school year calendar and updated programmatic flyers with requirements.
* Assist with Career Start Visit Days to ensure a smooth, clear, and consistent experience for students and partners.
* Support the Career Start registration processes, including application management, documentation review, prerequisite verification, and enrollment workflow coordination.
* Coordinate with the Student Experience/Learning Commons to arrange Career Start student ID cards and communicate schedule with instructors.
* Maintain the Master Enrollment List (per program and per district) for all completed applications (including waitlist status) and communicate placement with partners.
* Communicate with partners and students to confirm continued eligibility and interest in matriculation based on prerequisite completion and verification.
* Track, verify, and report credential completion information with partners.
* Maintain systems for monitoring student matriculation beyond their participation in Career Start.
* Compile and distribute the Career and Technical Act (CTA) Crosswalk to partners to support accurate reporting and required submissions.
* Support the various workflows associated with Articulation and Tested/Experience Rubrics.
* Maintain the master list of articulation agreements (including dates of eligibility) and update flyers accordingly.
* Support student/school/district articulation requests through coordination with various departments to assure correct records and billing.
* Maintain the master list of approved Campus Pathway instructors and support the onboarding processes.
* Maintain the course build process for all Career Start and Campus Pathway sections in compliance with FLAC deadlines (including special and truncated sections - i.e CPR)
* Verify accuracy and alignment of course builds through regular data extractions and cross-referencing.
* Ensure all high school students have the appropriate system and course access (CPR, Serve Safe, Cengage) in a timely fashion to support their success.
* Monitor and distribute final term grades to partner schools at the end of each semester.
* Maintain an up-to-date record of CTE Advisory Committee meeting dates and minutes.
* Compile and distribute updated Inclusive Access (IA) and Open Educational Resource (OER) lists to partners to support planning.
* Prepare and share the CTA Reporting Crosswalk needed for Career and Technical Act submissions.
* Oversee communication channels (including GECKO and HSP email address, main office phone and website) to assure timely, accurate and coherent communication with all stakeholders.
* Oversee inventory of Career Start materials and resources, including tracking supplies, equipment, and program assets.
* Conduct annual maintenance and advocate for the replacement of end-of-cycle or outdated materials.
* Ensure all program materials remain current, relevant, and aligned with instructional needs.
* Coordinate the distribution, collection, scheduling, and receipt tracking of all reusable supplies.
General Duties, Skills, Knowledge, and Abilities
* Ability to navigate differences effectively and respectfully in the workplace.
* Coordinate and support enrollment activities for Career Start and other High School Programs, including preparation of materials, application processing, and communication with students and partners.
* Assist with planning and facilitation of Career Start Visit Days and other outreach activities to ensure a consistent and positive stakeholder experience.
* Manage student documentation workflows, including prerequisite verification, eligibility confirmation, credential tracking, and communication of placement decisions.
* Maintain accurate and up-to-date master lists related to enrollment, articulation agreements, Campus Pathway instructors, and other program records.
* Support articulation and Tested/Experience Rubric processes through document coordination, data tracking, and interdepartmental communication.
* Assist with course build processes for Career Start and Campus Pathways, ensuring accuracy, timeliness, and compliance with institutional deadlines and requirements.
* Monitor student access to required systems, platforms, and learning materials; troubleshoot and coordinate with departments as needed.
* Collect, verify, and distribute final grades, credential data, and required reporting resources to partner schools and districts.
* Oversee High School Programs communication channels (email, phone, web forms, GECKO) to provide timely, accurate, and professional responses to partners, instructors, students, and families.
* Maintain records and documentation related to CTA, IA/OER resources, advisory committees, and other programmatic reporting needs.
* Track, organize, and maintain inventory of program materials, equipment, and reusable supplies; support distribution, collection, maintenance, and replacement cycles.
* Provide administrative support to the High School Programs team, including scheduling, file management, resource preparation, and general office operations.
* Contribute to the continuous improvement of High School Programs by identifying opportunities for greater efficiency, accuracy, and partnership effectiveness.
* Perform other duties as assigned to support the mission and strategic priorities of the High School Programs department and Pikes Peak State College.
As part of the State of Colorado, PPSC offers a competitive benefits package:
* PERA retirement benefits.
* Colorado Family and Medical Leave Insurance (FAMLI) English Spanish
* Medical, Dental, and Vision insurance coverage.
* Life and Disability Coverage.
* Flexible Spending Accounts.
* Paid Holidays.
* Tuition Reimbursement.
* Accrued Annual and Sick Leave.
* Some positions may qualify for Public Service Loan Forgiveness Program.
This job description reflects Pikes Peak State College's best effort to describe the essential duties and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.
EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution. We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging. Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.
$44k-50k yearly est. 34d ago
Director, Quality Assurance
Age of Learning, Inc. 4.5
Remote or Glendale, CA job
CompanyOverview
Age of Learning is the leading developer of engaging and effective Pre‑K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research‑based curriculum, developed by education experts, includes the award‑winning programs ABCmouse.com Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy , My Reading Academy , and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit **********************
Summary
We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction.
This leader will elevate how QA is executed and measured at Age of Learning, building better traceability from requirements to releases. You will define and enforce processes that make testing coverage transparent, strengthen the connection between QA and production insights, and ensure our automation efforts are focused where they drive the most value. By combining technical expertise, data‑driven analysis, and team mentorship, you'll play a key role in delivering exceptional learning experiences for millions of families worldwide.
Responsibilities
Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability.
Establish end‑to‑end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why.
Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics.
Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence.
Oversee automation strategy and roadmap, identifying high‑value automation opportunities while ensuring manual testing complements automation effectively.
Integrate QA into CI/CD pipelines, maintaining efficient pre‑release validation and post‑deployment verification processes.
Leverage observability and customer feedback tools (APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities.
Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases.
Lead and mentor a cross‑functional QA team, fostering accountability, technical excellence, and a shared culture of quality.
Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals.
Minimum Qualifications
8+ years in QA or software testing roles, including hands‑on test design, execution, and automation.
3+ years in QA leadership or management roles, overseeing teams and frameworks.
Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing.
Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies.
Demonstrated success integrating QA with CI/CD pipelines and release processes.
Solid understanding of test management systems (TestRail) and version control (Git).
Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact.
Proven ability to improve traceability, test coverage visibility, and cross‑team accountability.
Preferred Qualifications
Deep hands‑on experience with automation stacks such as Playwright, Cypress, Selenium/WebDriver, Appium, or Pytest.
Experience scaling QA operations and automation frameworks in large consumer‑facing or SaaS environments.
Background in mobile and web testing for educational or gaming products.
Familiarity with observability tools and APM platforms for post‑deployment validation.
Experience establishing QA metrics and reporting frameworks that guide executive decision‑making.
Total Compensation
The estimated salary range for a new hire in this position is $150,000 to $185,000 USD, depending on factors such as knowledge, skills, experience, and location. This position is also eligible for an annual discretionary bonus based on overall company performance and individual contributions.
Age of Learning currently provides
90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
A 401(k) program with employer match
15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year
Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions
Security Advisory
At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts - be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom - never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only.
An Equal Opportunity Employer
Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally‑recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act.
Employee/Applicant Privacy Notice
#J-18808-Ljbffr
$150k-185k yearly 1d ago
Part Time Advance Tech (STEM Tutor
Hillsborough Community College 4.1
Remote job
This is to fill part-time positions on the Dale Mabry campus as a STEM tutor in the Dale Mabry Academic Success Center. This position provides academic support to students enrolled in applicable HCC Science, Technology, Engineering and/or Math courses through one-on-one tutoring, the planning and conducting of workshops, generating handouts and other materials, and other appropriate tasks as assigned by the Coordinator.
This position primarily involves working in-person in the Dale Mabry Academic Success Center with the potential to work remotely from home to a very limited extent. Competitive applicants for this Advanced Technician position will have an Associates Degree at a minimum.
This position will be scheduled no more than 28 hours per week. Evening and weekend hours may be required.
Minimum Requirements: The position requires at least an Associate's Degree or two-year College equivalent (at least 60 undergraduate semester hours) and at least two years of prior-related work experience. The position requires at least a High School diploma or GED equivalent if substituting experience for education.
Hourly Pay: $12.00 - $14.07
Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner.
All qualified applicants will receive consideration for employment opportunities without regard to race, color, religion, sex, pregnancy, national origin, age, physical/mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and military/veteran status.
Preference will also be given to veterans and spouses who are eligible under the Veterans' Preference Law. At time of application, submittal of Form DD214 is the minimum requirement for veterans' preference claim. Note: Please upload your DD214 as an attachment as part of your application at the time of submission.
The selected candidate identified for this position will be required to successfully complete a Level II criminal background check, which includes fingerprinting.
Hillsborough Community College participates in the US E-Verify program.
Apply Today to join our team
$12-14.1 hourly Auto-Apply 60d+ ago
Infrastructure & Cloud Services Manager
New River Community College 3.7
Remote or San Francisco, CA job
Annual Salary Range: $123,747 - $164,976
FLSA Exempt / Non-Union Represented
allows for up to four days of remote work per week
Office of Information Technology
The Office of Information Technology (IT) is responsible for enabling the State Bar's internal and external stakeholders through the management, implementation, and maintenance of technology systems that support the State Bar's mission and goals. IT builds and maintains functional capabilities, supports innovation, and ensures systems operate smoothly, efficiently, and securely across the enterprise.
About the Division
The IT Operations & Security division within the Office of Information Technology manages the State Bar's core technology environment, including infrastructure, end‑user support, and cybersecurity. The division ensures that systems remain secure, reliable, and accessible so staff can work effectively and the public can access essential State Bar services. These functions form the technological backbone of mission‑critical operations across the organization.
Within this division, the Infrastructure Team supports and maintains the State Bar's foundational technology components, including servers, networks, cloud platforms, storage, Office 365 applications, identity and access management services, telephony, disaster recovery systems, and the monitoring tools that ensure the performance and availability of enterprise systems. The team operates a hybrid environment spanning Azure cloud services, on‑premises data centers in Los Angeles and San Francisco, and multiple enterprise platforms including Salesforce, Oracle, Odyssey, and the AS/400.
Job Summary
The Infrastructure and Cloud Services Manager provides leadership and hands‑on technical expertise for the State Bar's hybrid cloud and on‑premises infrastructure. This position oversees day‑to‑day operations and ensures timely resolution of issues including system outages, connectivity problems, performance degradation, backup failures, and other infrastructure incidents.
The manager supports a team of technical specialists and provides the cross‑domain knowledge necessary for escalation, technical coordination, and maintaining continuity of critical infrastructure services. The role also manages contractors and service providers to ensure essential infrastructure services are maintained.
This role is responsible for maintaining stable operations, minimizing risk, and guiding improvements to infrastructure services that support business systems and enterprise platforms. The manager also provides leadership for infrastructure‑dependent business and IT projects requiring cloud resource provisioning, system integrations, network planning, and performance tuning.
The Ideal Candidate
The ideal candidate brings broad experience across hybrid cloud and on‑premises infrastructure and is comfortable operating in a complex enterprise environment that spans multiple platforms and locations. They have practical expertise in Azure administration, Microsoft 365, identity services, networking, server administration, storage, and performance tuning, with strong analytical and troubleshooting skills.
They excel in coordinating cross‑domain activities, supporting a team of subject matter experts, and managing vendor resources. They communicate effectively, work independently, take ownership of ensuring stable and dependable technology services for the State Bar's staff and the public, and serve as a hands‑on manager.
Examples of Essential Duties
Manage and administer hybrid infrastructure systems including cloud platforms, virtualization, storage, backup, and monitoring tools.
Oversee server administration including configuration, patching, performance monitoring, system tuning, and lifecycle management.
Direct network infrastructure operations including routing, switching, wireless, DNS, VPN, load balancing, firewalls, and traffic routing.
Oversee the design, operation, and validation of enterprise backup and recovery solutions across on‑premises and cloud environments.
Manage enterprise telephony, audio‑visual systems, and communication platforms.
Propose and maintain operational and functional standards, practices, policies, and procedures.
Ensure secure and reliable administration of Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams.
Oversee identity and access management including Active Directory, Entra ID, provisioning, and group policy configuration.
Monitor system health, alerts, performance, and capacity; lead incident response and conduct root‑cause analysis.
Maintain and administer monitoring, alerting, logging, and infrastructure reporting tools.
Perform infrastructure reviews, identify risks, and implement improvements to support operational stability and security.
Support and coordinate infrastructure components of business and IT projects.
Develop and maintain IT documentation, diagrams, standards, procedures, and runbooks.
Oversee vendor management, contracts, SLAs, and procurement activities.
Evaluate and recommend tools and technologies that support infrastructure modernization and scalability.
Develop lifecycle management strategies for cloud resources, servers, network components, storage, and telephony.
Provide technical escalation support across all infrastructure domains.
Collaborate with Cybersecurity on vulnerability remediation, audits, and incident investigation.
Lead and coordinate change management processes for infrastructure services.
Provide guidance, coaching, and technical direction to staff.
Ensure staff have the tools, training, and development for continuous growth.
Knowledge of
IT infrastructure technologies including servers, networks, cloud platforms, storage, Microsoft 365 services, identity and access management, telephony, monitoring, and automation tools.
Hybrid cloud architecture, Azure administration, resource governance, networking, and cost optimization.
Enterprise system performance monitoring, alerting, troubleshooting methodologies, and root‑cause analysis.
Backup, disaster recovery, business continuity, high‑availability strategies, and incident response.
Administrative and managerial principles including strategic planning, policy development, project management, budgeting, supervision, and conflict resolution.
Methods for preparing technical reports, administrative documents, and operational procedures.
Use of modern productivity tools, project management platforms, and communication technologies.
Principles and practices of customer service and vendor management.
Security, compliance, and operational standards applicable to enterprise infrastructure.
Best practices for IT operations, configuration governance, and change management.
Principles of systems and process analysis, design, and performance measurement.
Advanced principles of information technology and data communications.
Project management methodologies including scheduling, critical path identification, and delegation.
Ability to
Provide leadership, direction, and oversight for infrastructure operations and cloud services.
Develop and implement goals, objectives, policies, procedures, and operational standards.
Analyze business, operational, and technical needs to design scalable infrastructure solutions.
Organize and prioritize work, develop effective plans, manage deadlines, and exercise sound judgment.
Select, supervise, and develop technical staff.
Adapt to changing priorities, environments, and operational demands.
Facilitate consensus and resolve complex issues collaboratively.
Collaborate with cross functional teams.
Communicate technical and operational information clearly and persuasively.
Maintain confidentiality and uphold ethical and professional standards.
Ensure compliance with IT policies, practices, and regulatory requirements.
Research and evaluate best practices and emerging technologies.
Coordinate and administer technology projects from initiation to completion.
Gather and evaluate information to draw logical conclusions and take action.
Minimum Qualifications Education
Bachelor's degree in information technology, computer science, engineering, or related field, or equivalent academic achievement.
Experience
Five years of full‑time experience in IT infrastructure operations or cloud services, including three years of supervisory or team‑lead experience.
Desirable Certifications
Azure Solutions Architect Expert, Microsoft 365 Administrator, VMware certification, ITIL v4 Foundation, CCNP, CRISC, CCS, CISM (optional).
About the State Bar
The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, and discipline of attorneys; the advancement of the ethical and competent practice of law; and support of efforts for greater access to, and inclusion in, the legal system.
Our Values
Clarity | Investing in Our People | Excellence | Respect | Growth Mindset
Learn more about our values.
DEI Statement
We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Learn more about our commitment to DEI.
#J-18808-Ljbffr
$123.7k-165k yearly 1d ago
Vice Chair, Anesthesia
University of Toledo Physicians, LLC 3.4
Toledo, OH job
The Vice Chair, Clinical Services Anesthesia is the senior physician leader responsible for all clinical operations, quality, safety, and performance of the anesthesia service line at UToledo Health. This is a clinical leadership position with direct accountability for delivering safe, efficient, high-quality perioperative care across the main operating rooms, non-operating room anesthesia (NORA) sites, and other anesthetizing locations in a busy academic health system. The Vice Chair, Clinical Services Anesthesia serves as the primary driver of clinical excellence and operational effectiveness, acting as the key liaison between anesthesiology, surgical services, perioperative nursing, hospital administration, and other stakeholders. While the role includes active participation in the academic and educational missions of an academic anesthesiology department, the primary focus and accountability of the Vice Chair, Clinical Services Anesthesia is clinical and operational leadership.
Essential Job Functions:
Clinical Leadership & Operational Oversight
Provide strategic direction and day-to-day leadership for the full scope of anesthesia services.
Direct the clinical practice of faculty anesthesiologists, CRNAs, CAAs, and residents to ensure consistent, evidence-based, patient-centered care.
Develop, standardize, and continuously improve clinical protocols, workflows, and best practices across the perioperative continuum.
Partner with surgical leadership and the OR leadership team to drive efficiency metrics (first-case on-time starts, turnover times, block utilization, concurrency, and throughput).
Lead department-specific quality, safety, and risk-management programs, including morbidity conferences, root-cause analyses, and adoption of national benchmarks (AQI, MPSF, NACOR).
Clinical Excellence
Provide high-quality anesthesia care across a full spectrum of general surgical cases
Opportunities to teach residents and medical students within an established academic program
Collaborative environment with surgeons, CRNAs, CAA's, and other APPs
Mix of inpatient and outpatient anesthesia services
Academic & Educational Engagement
Actively support the academic mission by ensuring the service line delivers outstanding educational experience for residents, student registered nurse anesthetists (SRNAs), and medical students.
Participate in didactic teaching, simulation-based education, and clinical supervision of trainees.
Encourage and facilitate faculty and resident scholarly activity while maintaining clinical productivity and operational performance as the primary priority.
Faculty Development & Recruitment
Lead recruitment, mentoring, and retention of high-performing faculty anesthesiologists and advanced practice providers.
Foster a collaborative, respectful, and professionally rewarding culture that values both clinical excellence and academic contribution.
System Integration & Strategic Leadership
Represent anesthesiology at the executive perioperative governance table and in health-system strategic planning.
Collaborate closely with surgical department chairs, nursing leadership, hospital administration, and UToledo Health leadership to align goals and resolve operational challenges.
Oversee staffing models, scheduling, productivity monitoring, financial stewardship, and resource allocation for the service line.
Regulatory Compliance & Patient Safety
Ensure compliance with CMS, Joint Commission, state regulations, and institutional policies.
Champion a proactive culture of safety, transparency, and continuous improvement.
Minimum Qualifications:
MD or DO from an accredited medical school
Board certification in Anesthesiology (American Board of Anesthesiology)
Eligibility for unrestricted Ohio medical licensure
Minimum 7-10 years of progressive clinical and leadership experience in a high-volume academic or tertiary-care medical center
Proven success in clinical program development, OR efficiency improvement, quality/safety initiatives, and physician-APP team leadership
Demonstrated change-management and multidisciplinary collaboration skills
Candidate is not bound by a non-compete or other contractual obligation that would prevent them from fully engaging all aspects of this position defined in this job description at the time of hire
Preferred Qualifications:
Fellowship training and/or additional certification in a subspecialty (critical care, cardiac, pediatric, pain medicine, etc.)
Prior role as division director, Vice Chair, Clinical Services Anesthesia, medical director of perioperative services, or equivalent clinical leadership position
Experience leading care-team models involving residents, CRNAs, and CAAs
Track record of successful faculty recruitment and development in an academic setting
Benefits Package:
Robust retirement options, including 403(b), 457, and pension plans with employer contributions up to 7.5%
Health, dental, vision, and life insurance
Paid time off, parental and maternity leave
CME funding and travel allowance
DEA waiver and licensure costs covered
Tuition waiver for employees and dependents
Long- and short-term disability coverage
UTP opt-out of FICA, reducing payroll taxes
About Toledo, Ohio:
Located along Lake Erie and the Maumee River, Toledo combines big-city amenities with small-city affordability. Enjoy:
19 metro parks and 120+ miles of trails
Renowned attractions like the Toledo Museum of Art, Toledo Zoo, and Symphony Orchestra
Vibrant downtown entertainment and sports
Affordable housing options, excellent schools, and family-friendly neighborhoods
$31k-64k yearly est. 1d ago
Infrastructure and Cloud Engineer
New River Community College 3.7
Remote or San Francisco, CA job
Office of Information Technology
Annual Salary Range: $95,784 - $127,713
FLSA Exempt / Union Represented
allows for up to four days of remote work per week.
About the Office
The Office of Information Technology (IT) is responsible for enabling State Bar's internal and external stakeholders by the management, implementation, and maintenance of technology that supports the State Bar's mission and goals. The office's primary goals are to build and maintain functional capabilities, support innovation, and ensure that all systems are running smoothly, efficiently, and securely to meet the needs of the organization and its stakeholders.
Job Overview
The Office of Information Technology is seeking an Infrastructure and Cloud Engineer to administer, support, and optimize the State Bar's hybrid cloud and on-premises infrastructure. This role supports core enterprise platforms including Microsoft Azure, Microsoft 365, Windows Server, Active Directory and Entra ID, virtualization technologies, SQL Server, enterprise storage, and network and telecommunications systems.
The engineer plays a key role in infrastructure modernization and cloud transformation, improving operational efficiency and service reliability across a multi‑site enterprise environment. The position works across cloud, server, identity, networking, storage, and endpoint management domains and collaborates closely with cybersecurity, application teams, and vendor partners to support secure and resilient enterprise operations.
Ideal Candidate
The ideal candidate has a solid foundation in cloud and infrastructure technologies and has expertise across areas such as Azure, Microsoft 365, Windows Server, identity services, networking, storage, and endpoint management in a hybrid environment. They are curious, willing to learn, and able to apply their skills across a variety of technical tasks.
They work independently, bring a growth mindset, and collaborate well with others. They communicate clearly, stay organized, and approach problem‑solving in a steady and thoughtful way. They are dependable, take ownership of their work, and are motivated to contribute to meaningful projects as part of a collaborative, service‑oriented team at the State Bar.
Distinguishing Characteristics
IT Analyst I - Entry‑level class; performs less than full range of duties; less complex matters; under more direct supervision.
IT Analyst II - Journey‑level class; performs full range of duties; more complex matters; under less direct supervision.
Examples of Essential Duties
Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances hardware and software systems.
Provides professional customer support for system‑related software/hardware issues, interacts with clients to analyze requirements and recommend technology solutions.
Develops cost‑benefit analyses, evaluates risk options, ensures project compliance with procedures, budgets, and resource utilization.
Coordinates project scopes, budgets, resources; interfaces with clients; designs and implements testing and QA processes.
Coordinates IT activities of departments/vendors; resolves obstacles; manages delivery and installation.
Prepares technical documentation, procedural plans, reports; participates in committees, task forces; attends trainings.
Builds positive relationships with employees, vendors, and the public; exercises technical supervision; provides after‑hours support.
Job Specific Examples of Essential Duties
Manage and optimize cloud infrastructure across IaaS, PaaS, and hybrid environments.
Administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and related identity, security, compliance configurations.
Monitor and optimize performance across server, network, storage, cloud, and database systems.
Administer Windows Servers and Azure VMware Solution, including configuration, maintenance, upgrades, patching, restoration.
Design, configure, install, and maintain enterprise network infrastructure.
Troubleshoot and resolve network and system connectivity issues.
Develop and maintain network access, security, and change‑control procedures.
Analyze business needs and prepare technical design specifications for network solutions.
Design, implement, and maintain telecommunications systems.
Administer and maintain SQL Server environments, including tuning, indexing, optimization, backup, recovery.
Implement and test backup, recovery, restoration procedures for storage systems.
Prepare documentation and operational procedures for storage management and recovery.
Lead and coordinate technical infrastructure projects.
Provide customer support and deliver user and technical training.
Coordinate procurement activities and vendor partnerships.
Support identity lifecycle operations in Active Directory and Entra ID.
Administer Microsoft Intune for device provisioning, compliance, application deployment.
Administer ManageEngine AD Manager Plus and M365 Manager Plus for reporting and provisioning workflows.
Provide infrastructure data and system insights to assist cybersecurity teams.
Desired Knowledge
Azure infrastructure operations, optimization practices, Azure VMware Solution.
Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive).
PowerShell or VBScript for automation and system management.
Monitoring, logs, alerts, system health across infrastructure.
Windows Server and Active Directory administration (Group Policy, DNS, identity security).
Network routing, switching, wireless technologies, networking security.
Firewalls, routers, switches, Cisco technologies.
Telephone and audio‑visual technologies.
SQL Server administration, hybrid database environments, high availability.
Storage technologies (SAN, fiber channel).
Backup, recovery, disaster recovery (snapshots, mirroring, failover).
Entra ID directory services, identity lifecycle operations.
Microsoft Intune device and endpoint management concepts.
ManageEngine AD Manager Plus and M365 Manager Plus administration.
Desired Ability
Gather, analyze and evaluate data for logical reasoning and recommendations.
Research, design, implement, and maintain hardware and software solutions.
Communicate technical information to varied audiences.
Interpret and explain policies and procedures.
Plan, organize, prioritize work to meet deadlines.
Utilize specialized terminology; interpret technical information.
Adapt quickly to changes.
Communicate effectively in writing and orally.
Maintain effective working relationships within and outside the department.
Prepare documentation for procedures, processes, tables.
Identify and resolve performance and security issues.
Lead and coordinate technical projects; manage tasks; support long‑term planning.
Use monitoring and analytics tools for system performance.
Install, configure, secure, optimize server platforms.
Administer and troubleshoot Microsoft 365 services and security compliance.
Plan, design, install, document network infrastructure.
Monitor network performance and security.
Administer SQL Server environments including high‑availability.
Maintain and support backup/recovery and storage solutions.
Collaborate with cybersecurity teams during audits and incident response.
Minimum Qualifications
Education: Bachelor's degree in a related field or equivalent academic achievement.
Experience: Two (2) years of full‑time, progressively responsible experience in analyzing and troubleshooting computer applications and operations.
Licenses/Certificates: Possession of approved IT certificates and/or completion of other approved technology training may substitute for some or all of the required education. Certification hours equal one (1) year of education.
About the State Bar
The State Bar of California's mission is to protect the public and includes the primary functions of licensing, regulation, discipline of attorneys; the advancement of ethical and competent practice of law; and support of efforts for greater access to and inclusion in the legal system.
Our Values
Clarity | Investing in Our People | Excellence | Respect | Growth Mindset
Learn more about our values.
DEI Statement
We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Learn more about our commitment to DEI.
#J-18808-Ljbffr
Zippia gives an in-depth look into the details of Jefferson State, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Jefferson State. The employee data is based on information from people who have self-reported their past or current employments at Jefferson State. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Jefferson State. The data presented on this page does not represent the view of Jefferson State and its employees or that of Zippia.
Jefferson State may also be known as or be related to Jefferson State and Jefferson State Community College.