About the role
As a NetworX Product Consultant, you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions.
In this role, you will:
Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs.
Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions.
Update existing configuration business rules with new contractual requirements and identify automation opportunities.
Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff.
Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience.
Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements.
Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration.
Advanced analytical and problem-solving skills with experience in interpreting application configurations.
Excellent communication skills for articulating issues and providing alternative solutions.
These will help you stand out
Proficiency in NetworX data structures and automation techniques for repetitive tasks.
Experience working with onshore/offshore resource models.
Ability to create clear documentation and knowledge transfer materials for client teams.
Strong consulting skills and ability to operate effectively in a team environment.
Familiarity with healthcare payer systems and related business processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
#LI-NC1
Salary and Other Compensation:
Applicants will be accepted till 12/22/2025
The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
cog2025
$113k-132k yearly Auto-Apply 2d ago
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Remote Medical General Expert - AI Trainer
Superannotate
Remote job in Newark, OH
In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care.
• 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health.
• Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence.
• Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology.
• Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency.
• Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.
$23k-38k yearly est. 10d ago
Entry Level Representative(recent grads needed)
Russell Tobin 4.1
Remote job in Columbus, OH
Job Opportunity: Customer Support Representative
Pay Rate: $19.16/hour
Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Job Responsibilities
Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency.
Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
$19.2 hourly 5d ago
Performance Marketing Manager (Paid Advertising)
HRM Enterprises, Inc. 3.8
Remote job in Hartville, OH
HRM Enterprises, Inc. is a local, family-owned company established in 1939. With businesses ranging from the largest independent hardware store in the country to a Tripadvisor top-rated restaurant and a dynamic Marketplace, HRM Enterprises has become a popular destination for customers from near and far. With 700 dedicated employees, we focus on exceeding customers' expectations and creating a supportive work environment with Sundays off, no late evenings, great benefits, and fun perks like company picnics and Christmas banquets. Our commitment to internal and external development helps team members grow professionally and find opportunities within the company.
Role Description
This is a full-time hybrid role for a Performance Marketing Manager - Paid Advertising located in Hartville, OH with some work-from-home flexibility. The Performance Marketing Manager will be responsible for managing, executing and optimizing digital marketing campaigns, conducting data analysis, identifying key performance indicators, and developing strategies to improve marketing performance. Additionally, the role involves working closely with cross-functional teams to ensure alignment with business goals and objectives.
Qualifications
Digital marketing skills including managing and optimizing campaigns in Google Ads, Meta, Amazon Ads and other paid channels
Proficiency in data analysis and identifying key performance indicators
Experience in developing and implementing marketing strategies
Excellent communication and collaboration skills
Ability to work independently and in a team environment
Bachelor's degree in Marketing, Business, or a related field
$76k-116k yearly est. 5d ago
Personal Development Coach (Remote)
The Life You Love Global Solutions
Remote job in Columbus, OH
Are you passionate about helping others unlock their potential and live their best lives?
Do you dream of a career that aligns with your purpose, offers flexibility, and makes a meaningful impact?
At The Life You Love Global Solutions, we're on a mission to empower individuals to achieve lasting personal growth and fulfillment. We're seeking motivated individuals who are deeply committed to personal development and eager to apply those principles in a dynamic, people-focused initiative.
This is your chance to grow, lead, and create transformation-both in your work and within yourself.
What You'll Do
As part of a global team, you will:
Inspire and Empower:
Share engaging content that fosters personal growth and transformation across various platforms.
Connect with prospective clients, guiding them toward insights and solutions that positively impact their lives.
Maintain professional communication through CRM management and follow-up systems.
Engage in Continuous Growth:
Participate in company-led training and self-directed learning to enhance your communication, leadership, and influence.
Apply personal development tools and strategies to expand your effectiveness and impact in the field.
Create Meaningful Change:
Contribute to initiatives that help individuals discover clarity, confidence, and direction.
Lead by example-embodying growth, integrity, and an empowering mindset in all you do.
Who We're Looking For
We're seeking individuals who:
Are passionate about personal growth and empowering others.
View challenges as opportunities to innovate and evolve.
Communicate with clarity, authenticity, and inspiration.
Are self-motivated, adaptable, and driven to make a difference.
Have experience in coaching, consulting, leadership, education, or other people-centered fields that they are ready to use in a new, expansive way.
What Awaits You
At The Life You Love Global Solutions, we invest in your success:
Flexibility & Freedom: Work remotely with options that suit your lifestyle-part-time or full-time.
Growth-Focused Training: Access world-class personal development resources and mentorship to enhance your skills in communication, client engagement, and leadership.
A Supportive Community: Join a team of purpose-driven professionals committed to elevating lives worldwide.
Unlimited Potential: Expand your career and your impact while creating meaningful results for others.
Why This Role Is Different
This isn't simply a new career move-it's an invitation to expand.
You'll have the opportunity to live what you teach, apply personal development in real-world ways, and contribute to a mission that uplifts others while evolving your own journey and results.
Ready to Grow and Make a Difference?
Take the next step toward a purpose-driven career that blends personal fulfillment with professional growth.
Apply now to join our vibrant, impact-driven team. We look forward to connecting with you!
$36k-74k yearly est. 1d ago
Remote Legal Expert - AI Trainer
Superannotate
Remote job in Springfield, OH
In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law.
• 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science.
• Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses.
• Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes.
• Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency.
• Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.
$57k-102k yearly est. 10d ago
Work from Home - Online Product Support (Entry Level)
Glocpa
Remote job in Lancaster, OH
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$25k-41k yearly est. 60d+ ago
Work from Home - Need Extra Cash??
Launch Potato
Remote job in Stow, OH
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application!
At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients.
Our Mission And Culture At Sobi North America Get Us Excited To Come To Work Every Day, But Here Are a Few More Reasons To Join Our Team
Competitive compensation for your work
Generous time off policy
Summer Fridays
Opportunity to broaden your horizons by attending popular conferences
Emphasis on work/life balance
Collaborative and team-oriented environment
Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments
Job Description
The Clinical Account Manager (CAM) acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products as lead by the Regional Sales Director. In this strategic role, the CAM provides current and comprehensive clinical knowledge of Sobi's products and effectively communicates the on-label clinical benefits of the products. As a sales leader, the CAM is expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers, representing Sobi at local meetings, and achieving or exceeding sales targets.
Please note this is a remote position but candidate must reside within the territory (Cleveland, OH)
Responsible for representing Sobi's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales goals within a specific geographic area and actively promotes the appropriate use of Sobi products to healthcare professionals in accordance with all Corporate, PhRMA, and OIG guidelines
Comprehensive understand of Sobi and competitor products in their therapeutic area, and an in-depth knowledge of the disease states.
Develops and implements a territory business plan to meet customer needs and achieve sales goals and weekly analysis of territory sales data to help prioritize physician targeting and ensure accurate reporting of physicians
Strict compliance with all regulatory agencies, state, and federal law is required.
Prepares territory budget plans for customer contacts, local symposia, and other miscellaneous external expenditures
Assists in the identification and resolution of issues and opportunities and communicates proactively to sales and marketing management.
Reports all adverse events to Sobi's Drug Safety department as appropriate per required guidelines
Performs all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
Qualifications
Located within the territory
BA/BS in business or science
Minimum of 5 years' with dedicated hospital selling experience in the Pharmaceutical or Biotechnology industry, with minimum of 3 years' specialty sales experience in the Pharmaceutical or Biotechnology industry
A CAM will have a minimum of 3 years' of biologics sales experience that will utilize a specialty pharmacy or 8 years with dedicated hospital selling experience. Experience with a transition of care/patient journey process from the hospital to the outpatient setting
Demonstrated history of high sales performance
Experience with single source pharmacies, reimbursement programs, managed care, and formulary
Strong work ethic, ability to develop priorities, and manage time appropriately in a large, assigned geography.
Travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in, or located near given geographic territory (relocation will not be provided)
This individual will also be responsible for accurately performing all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc., and travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in or located in close proximity to given geographic territory (relocation will not be provided).
Additional Information
Compensation and Total Rewards at Sobi
At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards.
Benefits
Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as:
A competitive 401(k) match to support your financial future.
Tuition and wellness reimbursements to invest in your personal and professional growth.
A comprehensive medical, dental, and vision package to prioritize your health and well-being.
Additional recognition awards to celebrate your achievements.
The base salary range for this role is 120,000 - 190,000. Each individual offer will be determined based on several factors, including your experience, qualifications, and location. Additionally, this role is eligible for both short-term and long-term bonuses, as outlined in the plan details.
All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease.
Why Join Us?
We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we're ready to take on the world's diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others' lives because that's exactly what we do here. If you're seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you.
We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff.
Sobi Culture
At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them.
As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can't change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth.
An Equal Opportunity Employer
Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate.
Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to *******************
COVID-19 Policy
For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law.
$73k-118k yearly est. 1d ago
(100% Remote Position) Work At Home Focus Group Panelist
Focusgrouppanel
Remote job in Springfield, OH
Work From Home, Entry Level Data Entry Clerk As A Research Participant
We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer.
We need folks who want to do tasks, micro tasks, work at home opinion panels, online focus groups, product testing, research trials and more.
This is not a normal 9-5 job, but a fun way to earn extra cash working from home part time on the fly - work when you want.
Apply today for free and start earning.
Work from home from any location, any hours, any day. Your choice.
All backgrounds welcome:
Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician
Requirements:
Education varies by study - all education levels accepted
Current USA resident
Speak, read and understand English / Spanish a plus as more opportunity is available to you
Able to focus and follow through
This is a remote work from home part time gig, you'll need a computer, laptop or mobile device.
Microsoft Word or Excel helpful as a tool to keep yourself organized, but not mandatory
Here's what you need to get started
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory
Pay Info:
Up to 250 hr. per single research study session
up to $3,000 per multi-session research study
We look forward to working with you! Connect with us via email by applying to this posting!
This is for those with any work backgrounds such as Amazon, customer service representative, medical professional, drivers, medical receptionist, our folks come from all backgrounds!
$35k-47k yearly est. Auto-Apply 52d ago
Remote Commercial Service Handyman
F5 Facility Services 4.6
Remote job in Columbus, OH
F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
.
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
A leading tech firm is seeking a Regional Director to drive revenue growth and build customer relationships. This remote role requires 5+ years in SaaS sales, strong connections with key platforms like Snowflake and AWS, and excellent communication skills. The ideal candidate will have an entrepreneurial mindset and be skilled in team collaboration. Join us to shape the future of customer engagement and sales strategy.
#J-18808-Ljbffr
$43k-85k yearly est. 5d ago
Client Service Quality Analyst I (Fully Remote in OH or CA)
Vitu
Remote job in Wilmington, OH
Client Service Quality Analyst I - (Remote/Hybrid) As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor vehicle industry. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations - all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles. Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.
Job Summary
The Client Service Quality Analyst I is responsible for the quality of agent's phone and ticket evaluations, while maintaining accountability for performance and coaching to the desired goals. This position will evaluate and analyze the quality of agent interactions with clients to identify trends and coaching opportunities for optimizing future performance. The Client Service Quality Analyst 1 ensures quality and consistency of Client Service agents through continual review, feedback and on-the-job coaching, training, and development. Listens in on calls, recordings and/or other client interactions to evaluate the Client Service agents' skills in dealing with clients and accuracy and effectiveness of information or advice provided to clients.
Key Responsibilities
Performs call monitoring and recording and/or review of client processes.
May engage directly with Client Service agents to provide specific coaching or training.
Defines and recommends improvements related to call handling.
Gains familiarity with Client Service Quality concepts, practices, and methodologies.
Reviews and contributes to the team's process for call and case management.
Reports on the team's and individuals' progress against selected metrics and performance measures.
Provides timely feedback to team members based on daily quality reviews.
Learns and applies company Client Service Quality's processes and procedures.
Assists with special projects as assigned.
Minimum Qualifications and Experience Required:
1+ years Quality Assurance experience OR 2 years work experience.
Must possess effective communication and process management skills.
Demonstrated ability to perform in a collaborative team environment with peers and stakeholders.
Knowledge of various computer applications including experience with business support applications such as MS Office (Word, Power Point and Excel) required.
Strong interpersonal, presentation, and collaborative skills to collaborate effectively with teams throughout the organization.
Other duties as needed or required.
Preferred
College degree preferred or commensurate work experience.
Ability to identify problems and initiate corrective actions and preventative actions.
Perceptual and analytical problem solving relating to removal of obstacles.
Manage routine questions relating to quality processes and procedures.
Follow up skills. Ability to manage and respond to multiple open issues.
Able to work independently with little direction and multi-task while being extremely productive and timely.
Identify, initiate, and implement process improvement projects.
Knowledge of the Effortless Experience concepts and skills.
Ability to perform Root Cause Analysis on performance issues related to quality.
Knowledge and/or expertise in speech analytics such as Observe AI.
Compensation -
The salary range for this position is: $22.11 - $24.03
The final pay for this position will be determined by multiple factors including, but not limited to, location, education, experience, training and skills.
At Vitu, our engaged workforce is the key to our success. We are committed to creating a positive, inclusive, and motivating environment where employees feel valued, connected, and empowered. We have an Employee first culture and foster a collaborative environment where innovation, creativity, diverse ideas and opinions are valued. We value each team member and ensure they have the opportunity to grow and contribute to the success of our organization.
At Vitu, we care for our employees and their families. We offer a comprehensive benefits package including -
Healthcare Coverage for you and your family covering Medical, Dental & Vision
Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Generous PTO
Pet Insurance
Retirement Planning
ID Theft Insurance
Life and Disability Insurance
Commuter Benefits
Accident & Hospital, Critical Illness Insurance
Tuition Reimbursement
Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law. Vitu is committed to providing reasonable accommodations when requested by an applicant or employee with disabilities, unless such accommodations would cause undue hardship.
$22.1-24 hourly 48d ago
Customer Service Representative - Remote - 50k-60k/Year
Spade Recruiting USA
Remote job in Batavia, OH
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
$27k-35k yearly est. 60d+ ago
Land Survey Scout Training Program
Exacta Land Surveyors
Remote job in Worthington, OH
EXACTA Land Surveyors is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, Virginia, New Jersey, Florida, and Texas. Services include residential, commercial, construction, and ALTA/NSPS surveys with a commitment of accurate and timely delivery to our clients. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents.
Survey Scout Trainee Position Summary:
Under the supervision of an assigned Regional Field Manager, the Survey Scout is responsible for discovering property corner monuments and performing preliminary reconnaissance in preparation for the arrival of a survey crew. The survey scout will use a magnetic locator (metal detector) and a shovel to discover and expose property corner monuments. Safe operation of a company vehicle is a must as the Survey Scout will frequently travel between job sites on a daily basis. Survey Scouts will be trained to understand legal survey documents including legal descriptions, property deeds, sub-plats, and tax maps. It is intended that the Survey Scout will progress through a well-ordered Survey Scout Training Program that will develop the Scout into a Survey Field Crew Chief. As such, the Scout must show initiative and motivation while progressing through the program. This work is performed outdoors year-round in various weather conditions. Requires the ability to move in various standing and sitting positions and the ability to lift 30 pounds frequently and up to 70 pounds occasionally (with assistance).
Survey Scout Trainee Position Schedule
Monday through Friday with some weekends required during seasonal months. Employees start their workday when departing from home in a company vehicle.
Area Serviced
Team members can work remotely in Columbus, Ohio and surrounding areas.
Requirements
Survey Scout Trainee Position Responsibilities:
Must be a motivated self-starter who is capable of working with limited supervision.
Must be responsible and detailed oriented.
Able to work individually or in a team environment if required.
Assist in the care of survey equipment and company vehicles.
Able to remove debris, trash, brush, and other items that may interfere with the scouting process.
Work scheduled overtime and/or weekends required to complete job assignment deadlines.
Consistently work scheduled shifts according to company policy and attend scheduled daily check-in meetings.
Fully adheres to Exacta's policies, procedures, and work directives.
Perform all duties as assigned to meet business needs in a safe, ethical, and professional manner.
Provide courteous customer service as necessary.
Survey Scout Trainee Skills and Experience:
High School Diploma or GED.
Valid Driver's License and driving record that meets our insurance requirements.
Willingness to learn standard principles, terms, and applications of land surveying.
Demonstrated ability to follow instructions and communicate with team members and the public.
Survey Scout Trainee Benefits Offered:
Competitive Salary
Medical/Dental/Vision Insurance
Company Sponsored Life & Disability Insurance
Voluntary Benefits - Accident, Critical Illness, Life, Short & Long-Term Disability
Health Savings Account
401k with company match
Paid Holidays
Paid Time Off
Childbirth Recovery Leave
EXACTA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Exacta Employee Value Proposition
Exacta offers a fulfilling career where your contributions are valued, and you can make a difference. Exciting career advancement opportunities, a clear path for professional development, competitive pay and benefits are available for each team member.
Exacta is a mission and values driven organization. At our core, is Exacta's mission to “provide peace of mind to our clients and make their lives easier”. We perform that mission with a commitment to always doing the right thing - for our clients, for our team members and for the community.
Join our rapidly growing company where you'll be surrounded by colleagues who care, and who will inspire and challenge you every day!
Exacta - Unlimited Boundaries!
Salary Description $20.00 per hour
$20 hourly 11d ago
Data Entry Specialist - Work remote worldwide, no experience needed.
Dynamic Selling Solutions
Remote job in Springfield, OH
The company is delighted to announce a hiring opportunity for a Data Entry Specialist! This is a fully remote position available to candidates from all over the world, and no prior experience is required. We are seeking enthusiastic, detail -oriented individuals ready to embark on their professional journey. As a Data Entry Specialist, you will play a crucial role in accurately entering and managing data within our systems, helping us maintain precise and reliable information that drives our operations.
Key Responsibilities
Perform accurate and timely data entry across various databases.
Review data for accuracy and completeness, ensuring high quality and consistency.
Organize and maintain electronic records and files for easy access.
Assist with data -related inquiries and support team members as needed.
Participate in training to enhance your data entry and management skills.
Collaborate with colleagues to identify and implement process improvements in data entry.
RequirementsNo prior experience is needed; enthusiasm and a willingness to learn are essential.
Strong attention to detail and organizational skills.
Basic proficiency with computers, particularly Microsoft Office Suite.
Ability to work independently and efficiently in a remote work environment.
Good verbal and written communication skills in English.
Commitment to confidentiality and data security practices.
Flexibility to adapt to various tasks and changing priorities as required.
BenefitsHealth Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Free Food & Snacks
Wellness Resources
Stock Option Plan
$24k-33k yearly est. 60d+ ago
IDN Key Account Executive II - Western PA/Northern OH
Dynavax Technologies 4.6
Remote job in Cleveland, OH
Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B , our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany.
The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel.
The ideal candidate should reside in or near Pittsburgh, PA or Cleveland, OH, but other locations in major metropolitan areas within the assigned territory will be considered.
Responsibilities
Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices.
Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives.
Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts.
Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales.
Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements.
Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines.
Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts.
Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts.
Maintain accurate up-to-date customer records in the Account Management system.
Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications.
Foster Dynavax core values and leadership behaviors.
Other duties as assigned.
Qualifications
Bachelor's Degree required from an accredited institution; MBA preferred.
3+ years of life sciences sales experience required; IDN/Hospital experience preferred.
2 years of vaccine or buy & bill experience required.
2+ years of strategic account management experience preferred.
Knowledge of the IDN/Hospital landscape within assigned territory required.
Previous health system account management experience is highly preferred.
Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization.
Documented track record of consistent sales and growth success along with superb account management skills.
Proven track record of financial/budget management experience.
Knowledge of large health systems, including immunization related quality initiatives.
Excellent oral and written communication skills, presentation and influencing skills.
Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning.
Experience in matrix management, change advocate.
Heavy travel required.
Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness
Ability to operate a motor vehicle.
Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers.
Must be able to obtain all industry credentials and certifications.
Additional Knowledge and Skills desired, but not required:
C-suite leadership and account management experience within IDNs and Hospitals is highly preferred.
California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice:
*********************************************************************************************
Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status.
$97k-122k yearly est. Auto-Apply 55d ago
Manager, LMS Administration and Operations (Princeton, Hybrid)
Otsuka America Pharmaceutical Inc. 4.9
Remote job in Columbus, OH
The Manager, LMS Operations & Administration position works as part of the U.S. Ethics & Compliance Training & Documentation team to lead all components of our Learning Management System (LMS) including all non-GxP assignments and audience management, curriculum management, reporting, and tier one trouble shooting. The Manager, LMS Operations & Administration will partner with all levels of Management in both business and technology groups to advance and deliver a variety of planned and ad-hoc training initiatives. This position will have direct oversight of two Contracted Workers.
****
+ Responsible for the operational oversight of all LMS activities including but not limited to:
+ Partner with internal LMS Support Team to perform needs assessments and analysis on platform operations to ensure organizational needs are being met. Leads the incorporation, socialization, and training of resulting LMS improvements.
+ Owns all non-GxP LMS usage workflows and processes with business owners for suitability/fit; suggests and implements alternatives as needed
+ Regularly perform reviews of existing training curricula, identify gaps in course assignments and implement necessary changes.
+ Create, maintain, and run scheduled as well as custom reports, in a timely manner, as designated for analysis and decision making. Create new reports as requested.
+ Assist in managing external vendors, suppliers, and internal business partners as needed with a continuous improvement mindset.
+ Partner across departments as necessary to initiate timely and compliant learning initiatives
+ Continually enhance our methods and materials based on best practices in the industry, emerging technologies, vendor resources and products, business unit requirements and expectations, and feedback from customers, trainers and associates.
+ Ensure operational alignment across OAPI/OPDC learning community
+ Develop and deliver LMS platform training when required.
+ Oversee the work of two remote-based contracted resources.
+ Represent Field Training and Development's unique needs at governance and committee meetings/working groups
**Qualifications/ Required**
Knowledge/ Experience and Skills:
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
+ 5+ years of Learning Management System (LMS) experience
+ Advanced working knowledge of LearnShare LMS
+ Understanding of current approaches in applying technology in learning solutions and experience implementing e-Learning and web-based programs.
+ Strong technical acumen; proficiency in Microsoft Office 365, SCORM; experience with Tin Can/xAPI, LRS's, and general technical troubleshooting
+ Ability to work in a fast-paced environment and be comfortable with consistent change
+ Detail-oriented with strong organizational skills
+ Strong written and verbal communication skills
+ Ability to prioritize and manage multiple responsibilities at once
+ Positive can-do attitude; always willing to learn
+ Strong analytical/technical skills
+ Comfortable with data management/data manipulation
+ Resiliency and tolerance of ambiguity
**Preferred:**
+ Experience in pharmaceuticals/medical devices or other regulated industry
+ Embody a customer service mentality as you communicate and support field sales teams
+ Experience leading Contract Workers remotely
Educational Qualifications
+ Bachelors degree in related field, or equivalent experience and demonstrated skills and abilities
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$104.6k yearly 27d ago
Associate Modeler
Mid Ohio Regional Planning Commission 3.9
Remote job in Columbus, OH
As Central Ohios regional council, MORPC is an association of cities, villages, townships, counties, and regional organizations, serving rural, suburban, and urban areas. We take pride in bringing communities of all sizes and interests together to collaborate on the best practices and
plans for the future of our growing region. We do this through several programs, services,
projects, and initiatives all with the goal of improving the lives of our residents and making
Central Ohio stand out on the world stage.
One of Central Ohios greatest strengths is the variety of our communities and to best serve our
region MORPC strongly values a wide range of perspectives. MORPC strives to reflect those values in
our workforce, our endeavors, and our positive impact on the region. Our work progresses when our
team can draw on a broad spectrum of personal experiences and backgrounds, and when each member is
open to learning from the experiences of others, both internally and externally. As an equal
opportunity employer, we fully support all applicable state and federal laws and regulations and do
not discriminate against applicants for employment or employees based on race, color, creed,
religion, ancestry, national origin, sexual orientation, sex or gender, gender identity or
expression, pregnancy, medical conditions, age, disability or other handicap, genetic information,
marital/familial status, veteran status, military status, or income or status with regard to public
assistance in any aspects of our personnel policies, working conditions, or hiring and recruitment.
MORPC recognizes the value of a healthy work/life balance for our team members and, as such, we
provide a variety of benefits to promote that balance. Eligible employees receive a free
system-wide transit pass and discounted access to other alternative transportation modes to provide
options for commuting to work. MORPC encourages opportunities for career advancement through
generous tuition and professional development incentives, leadership programs, and participation in
local and national organizations. For eligible permanent positions, MORPC also offers flexible
schedules and remote work options as well as paid time off and holidays. MORPC employees may also
be eligible for excellent health, vision, and dental insurance, employee assistance programs,
employer-paid short-term & long-term disability coverage, employer-paid life insurance in the
amount of $50,000 coverage, participation in the Ohio Public Employees Retirement System, plus two
Deferred Compensation Plans that employees can opt into for additional retirement funding.
Examples of Duties:
The Associate Modeler supports the development, maintenance, and application of regional travel
demand and land use models through the practice of engineering, planning, and research. This highly
technical, detail-oriented position requires strong analytical thinking and problem-solving skills,
as well as the ability to interpret and communicate complex data clearly to both technical and
non-technical audiences.
Working independently or collaboratively under the guidance of senior staff, the Associate Modeler
prepares and manages model inputs, codes multimodal transportation networks, analyzes travel
behavior and system performance data, supports automation and scripting of modeling workflows, and
contributes to maps, charts, and reports that inform regional transportation planning efforts.
Core Transportation Modeling Tasks
Develop, maintain, and apply regional Travel Demand Model (TDM) using CUBE software and other
relevant tools*
Code and update the regional multimodal transportation network to reflect current, planned
and potential transportation infrastructure*
Research and assist with maintenance of regional Land Use Model (LUM) and regional Travel
Demand Models (TDM)*
Perform travel demand modeling tasks: model validation and application, network and traffic
analysis zone refinement, parameter estimation, and traffic analysis
Review and interpret transportation data and model outputs and use ESRI software for
performing GIS analysis to support transportation studies and policy evaluation*
Conduct statistical analysis of travel behavior, network performance, and socioeconomic
trends
Related Modeling Tasks
Analyze and incorporate field studies, traffic counts, surveys, and big data (such as INRIX,
StreetLight) into model development and validation
Prepare summaries, visualization, and technical documentation of modeling results for
internal staff, member agencies, committees, and public stakeholders
Assist with scripting and automation of modeling workflows to enhance efficiency,
reproducibility, and documentation
Assist with traffic count database and traffic growth rate requests as needed
Participate in local and state user groups and/or working groups in order to maintain
technical and subject matter expertise and to keep MORPC as a leader in travel demand modeling
Participate in professional development activities and stay current on best practices in
travel demand forecasting and data analysis
These duties are illustrative only and, depending on the level of experience, may perform
some or all these duties or other job-related tasks as assigned
*Software skills and knowledge may be developed upon employment
Typical Qualifications-Required Knowledge, Skills, and Abilities:
An Associate Modeler should possess a working knowledge of the principles, practices, and
techniques of urban or transportation modeling and planning. Ideally, the candidate has experience
with or an enthusiastic interest in using transportation modeling software and GIS.
Coding/scripting skills (Python, R) are a plus. Good candidates should enjoy detailed technical
work, critical thinking about transportation systems, and analytical problem solving. Good
communication (written and oral) abilities are essential and a strong knowledge of Microsoft
Office. Significant math, algebra, and statistical training are required, along with the ability to
produce graphs and charts to summarize data for reports. The ability to maintain a positive working
relationship with peers, the public, and outside agencies is necessary.
Acceptable Experience and Training:
Completion of a bachelors degree in engineering, city & regional planning, or comparable subject
matter from an accredited college or university; two years' experience or an advanced degree in an
appropriate field of study is preferred.
Essential Functions:
Proficient use of Microsoft Office Suite and related tools to support communication, documentation,
and overall productivity.
Conduct professional meetings with internal and external stakeholders.
Investigate and assess current transportation infrastructure conditions and analyze key project
details to support planning and decision-making.
Work Environment:
MORPC offers a flexible work environment that includes remote work opportunities. As a benefit of full-time employment at MORPC, this position follows a hybrid schedule with three consecutive in-office days per week.
Excellent benefit package. Please apply online at ***************************** or you may mail a
resume to or complete an application at MORPC, 111 Liberty St., Suite 100, Columbus, OH 43215 ATTN:
PL-3-25
Due to the high number of expected applicants, we cannot accept phone call inquiries.
*************
Update: Candidates who currently have valid U.S. work authorization are encouraged to apply. Please note: MORPC is unable to provide new H-1B visa sponsorship due to recent federal changes.
$44k-59k yearly est. 23d ago
Client Experience Specialist - Eastern time US Remote
Anywhere Real Estate
Remote job in Cleveland, OH
The **Client Experience Specialist** is a service-minded professional who manages all non-licensed aspects of the transaction, from contract to close, to create a seamless experience for the agent, consumer and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process.
The key to success in this role is the ability to multitask, problem solve and communicate effectively with agents, clients, third parties and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers, the confidence that their transaction is in reliable and skillful hands.
**This position is 100% remote and will support various markets. The preferred candidate will have NJ transaction experience.**
**Responsibilities:**
+ Perform non- licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensuring the transaction is closed in a timely, efficient, and accurate manner.
+ Collaborate closely with agent services department, agents and/or other third parties to ensure all proper documentation has been received for compliance in the transaction file and in the appropriate systems.
+ Organize all transaction details in applicable systems while providing continuous, timely and appropriate updates to all parties.
+ Serve as the deal stakeholder's point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close.
+ Coordinate and/or confirm scheduling of home inspections, appraisals and closings with all deal parties.
+ Regularly update and manage communication with all parties involved in the transaction.
+ Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience.
**Experience**
+ Minimum of 2 years real estate, mortgage, title, transaction coordination/processing experience strongly preferred or solid experience with the real estate transaction process at a high volume
An individual should demonstrate the following competencies:
+ Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment.
+ People first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process.
+ Technical- ability to learn and navigate multiple software systems with an elevated level of competency.
+ Critical Thinking/Problem solving-the individual identifies and resolves problems in a timely manner, gathers and analyzes information thoughtfully and maintains confidentiality.
+ Partnership/Collaboration-the individual remains open to others' ideas and exhibits willingness to try new things.
+ Oral/Written Communication-the individual speaks clearly and persuasively in positive or negative situations to clearly advise and resolve any issues.
+ Quality Assurance- the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
+ Adaptability-the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient.
+ Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information, assistance, and support.
**Anywhere is proud to offer a comprehensive benefits package to our employees including:**
+ Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
+ 401(k) savings plan with company match
+ Paid Time Off to Include Holidays, Vacation Time, and Sick Time
+ Paid Family & Paternity Leave
+ Life Insurance
+ Business Travel Accident Insurance
+ All employees receive access to LinkedIn Learning
+ Tuition reimbursement for approved programs
+ Employee Referral Program
+ Adoption Assistance Program
+ Employee Assistance Program
+ Health and Wellness Program and Incentives
+ Employee Discounts
+ Employee Resource Groups
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services' Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran