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Service Advisor jobs at Jerry Seiner Dealerships - 378 jobs

  • Chevrolet Service Advisor

    Jerry Seiner Salt Lake City 4.1company rating

    Service advisor job at Jerry Seiner Dealerships

    Turn your job into a rewarding career with Jerry Seiner Salt Lake Chevrolet! Join a company that's been empowering employees and serving communities for over 40 years. At Jerry Seiner Dealerships, we believe in "The Seiner Difference" - a commitment to growth, teamwork, and exceptional customer experiences. We're looking for an outgoing, customer-focused Service Advisor to join our Salt Lake Chevrolet team and help us deliver the premium service our customers expect. Why Join Us * Competitive Pay & Benefits: Comprehensive compensation and benefits package * Supportive Culture: Work with a friendly, professional team in a state-of-the-art facility * Career Growth: Flexible scheduling and advancement opportunities * Luxury Environment: Represent the Cadillac brand and work with a loyal, high-end customer base What You'll Do * Greet customers promptly and professionally, ensuring a welcoming and high-quality experience * Perform vehicle walk-arounds and review recommended maintenance or repairs * Create accurate repair orders and obtain all necessary customer and vehicle information * Communicate service updates and educate customers on vehicle care and manufacturer recommendations * Maintain strong customer relationships to drive satisfaction and loyalty What We're Looking For * Experience: Prior dealership or automotive service experience preferred (Chevrolet or GM experience a plus) * Skills: Excellent customer service, communication, and administrative accuracy * Knowledge: Basic understanding of automotive systems and maintenance * Requirements: Must be drug-free, have a valid driver's license, a clean driving record, and pass a background check Experience "The Seiner Difference" Family-owned since 1975, Jerry Seiner Dealerships has grown from a single store in Utah to locations across California, Arizona and Nevada. We're proud of our culture of mentorship, professional development, and community connection - and we're looking for motivated individuals who want to grow with us. Benefits Include * Paid Time Off (PTO) starting Day 1 * Educational Reimbursement to support your professional growth * Health, Dental & Vision Insurance * Employer HSA Contribution each month * 401(k) Retirement Plan with company match * Annual Bonus Programs * Supplemental Insurance for injury coverage * Employee Discounts on vehicles, parts, service, and accessories * Monthly Book Reimbursement for ongoing learning * Referral Bonuses for vehicle purchases * Closed Sundays - enjoy a guaranteed day off each week Ready to Apply? If you're passionate about providing top-tier customer service and want to grow your career with a reputable, family-owned Cadillac dealership, we'd love to hear from you. Apply today and experience "The Seiner Difference!" Visit Jerry Seiner Careers to learn more. Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.
    $29k-42k yearly est. 11d ago
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  • Service Advisor - MINI of Las Vegas

    Autonation, Inc. 4.0company rating

    Las Vegas, NV jobs

    As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe. What Will I Do Every Day? * Set, confirm and prepare for appointments with customers so they can have a great service experience * Meet or exceed targeted sales goals & the targeted customer satisfaction index * Greet customers in a friendly manner when they arrive * Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives * Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle * Produce repair orders for customers, including cost and time estimates, with full transparency * Communicate frequently with technicians and parts associates to ensure timely completion of work * Follow up with customers on the status of their vehicle, based on how the customer wants to be informed * Follow up with customers to ensure satisfaction * Gain superior product knowledge to effectively help customers * Provide an exceptional customer experience to drive loyalty What are the requirements for this job? * High school diploma or equivalent * Proven ability to provide an exceptional customer experience * Ability to set and achieve targeted goals * Prior sales experience preferred but not required * Demonstrated communication, consultative, interpersonal and organizational skills * The willingness to follow up with customers * Experience and desire to work with technology * Valid in-state driver's license and an acceptable, safe driving record This position is commission based and averages between $60,000 to $85,000/yr Exciting Benefits and Perks Await You: * Competitive compensation and 401k matching * Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. * Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear * Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers * Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
    $60k-85k yearly 6d ago
  • Service Advisor - MINI of Las Vegas

    Autonation, Inc. 4.0company rating

    Las Vegas, NV jobs

    Youll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-understand language and suggest up-sell opportuni Service Advisor, Customer Experience, Advisor, Vehicle, Automotive
    $31k-45k yearly est. 6d ago
  • Fleet Solutions Service Advisor

    Caliber Collision Repair Services 3.7company rating

    Phoenix, AZ jobs

    Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer pap Service Advisor, Solutions, Fleet, Advisor, Solution, Service, Retail
    $33k-44k yearly est. 1d ago
  • Automotive Service Leader - Drive Sales & Customer Excellence

    Midas International, LLC 4.1company rating

    San Francisco, CA jobs

    A national automotive service brand is looking for a high-energy Service Advisor to enhance customer satisfaction and drive sales. This role involves greeting customers, building trust through knowledgeable recommendations, and maintaining communication between customers and technicians. Ideal candidates are natural communicators with a competitive spirit. Join a team that values effort and offers top-tier training and career development opportunities. Apply now to take your career to new heights. #J-18808-Ljbffr
    $32k-37k yearly est. 4d ago
  • Service Advisor

    Dana Meyer Auto Care 4.8company rating

    Albany, CA jobs

    Automotive Service Advisor - No Weekends | Independent Shop | Albany, CA Dana Meyer Auto Care - Albany, CA Full-time | Monday-Friday | Competitive Pay + Uncapped Bonus Join a respected, independent repair shop that's been earning trust since 1975. At Dana Meyer Auto Care, we believe in honesty, quality, and relationships. Our team takes pride in helping customers understand their vehicles, doing the job right, and keeping the process simple and transparent. What You'll Do Greet customers and guide them through the repair process. Communicate clearly and honestly about vehicle needs and options. Prepare accurate estimates and close approved work. Coordinate with co-workers to manage workflow and deadlines. Keep customers informed and ensure a 5-star experience from start to finish. What We're Looking For Experience as a Service Advisor or in a customer-facing automotive role. Strong communication and people skills - you build trust fast. Organized, detail-oriented, and comfortable multitasking. Basic understanding of vehicle systems (ASE knowledge a plus). Team-focused attitude - no egos, no drama. What We Offer Competitive base pay + performance bonuses (no cap) Monday-Friday schedule - no weekends Vacation time, holidays, and training opportunities Steady work year-round with a loyal customer base A positive, professional shop culture where your voice matters If you're ready to work with a shop that values integrity, teamwork, and long-term relationships - we want to meet you! ?? Apply today - send your resume or stop by Dana Meyer Auto Care, Albany, CA.
    $86k-124k yearly est. 25d ago
  • Service Consultant

    Hyundai Motor America 4.5company rating

    Carlsbad, CA jobs

    As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer. Education High School Experience 1-3 years Additional Information As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you'll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language - and suggest up-sell opportunities to keep the customer's vehicle safe. What Will I Do Every Day? Set, confirm and prepare for appointments with customers so they can have a great service experience Meet or exceed targeted sales goals & the targeted customer satisfaction index Greet customers in a friendly manner when they arrive Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle Produce repair orders for customers, including cost and time estimates, with full transparency Communicate frequently with technicians and parts associates to ensure timely completion of work Follow up with customers on the status of their vehicle, based on how the customer wants to be informed Follow up with customers to ensure satisfaction Gain superior product knowledge to effectively help customers Provide an exceptional customer experience to drive loyalty What are the requirements for this job? High school diploma or equivalent Proven ability to provide an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Demonstrated communication, consultative, interpersonal and organizational skills The willingness to follow up with customers Experience and desire to work with technology Valid in-state driver's license and an acceptable, safe driving record This is a commission role with an estimated monthly income of $2-11k. Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. Employment Position: Full Time Salary: $24,000.00 - $144,000.00 Yearly Salary is not negotiable. Zip Code: 92008
    $24k-144k yearly 17d ago
  • Service Writer

    Volvo Group 4.9company rating

    Sacramento, CA jobs

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Job Summary and Purpose: The responsibility of the service writer position is to perform administrative support to the Service Department. The service writer will be organized, a self-starter and an effective communicator that will maintain consistent and clear interactions with all department staff, customers, vendors, and management. * This position will champion a "Safety First", "Customer Focused" and a "Continuous improvement" culture. * Enforce and adhere to all company policies, procedures, standards, and values. * Maintain excellent customer and employee relations. * Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices. Main Tasks/ Responsibilities: * Maintain consistent service reports as directed, focus on timely preparation of work orders to achieve closure objectives. The accurate summary of technician notes so complete narratives reflect the complaint, cause and correction. * Open and/or close internal and external work orders as directed in a timely manner. * Follow the approved service department administrative policies and procedures applicable to work order flow from opening to closure. * Contribute to the accurate filing and correspondence related to product updates, bulletins, and other materials, as assigned. * Assist with the coordination of work order completeness for internal and external customers, as directed. * Adhere to safety and health precautions as outlined within VCES publications. * Perform other duties as assigned by supervisor. Education/Professional Qualifications required for the position: * Must have at a minimum, a High School diploma or equivalent with 2-3 years of experience as an administrative or office assistant. * Bachelor's degree or higher from an accredited college in business administration or a related field is highly desired. * 2-3 years of experience with warranty, sales or vehicle repair or maintenance work orders is highly preferred. Additional Important Requirements: * Customer relations and phone etiquette skills. * Proficient in Microsoft products like Excel, and Word is required. * Demonstrates professionalism and approaches others in a tactful and respectful manner. Accepts responsibility for own actions and follows through on commitments. * Works with integrity, treats people with respect, and inspires the trust of others. * Adapts to changes in the work environment and able to deal with the frequent changes, delays, and/or unexpected events. * Teamwork /Supportive environment - office setting. * Able to work planned overtime when required / approved. * Bilingual is a plus - fluent with English, oral and writing skills. * Proficient Writing Skills. * Able to self-manage goals and assignments with minor direction. * Requires prolonged periods of sitting and/or standing and occasional stooping, bending, and overhead reaching. * Occasional lifting, pulling, caring, or pushing objects or materials, up to 10lbs. * Will be potentially exposed to noisy, dusty areas including outdoor elements and environment. * Must be able to climb stairs and may need to climb up heavy equipment and use a small step ladder. At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $28.00 - $33.50/ hour, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. In addition to a solid package of compensation and benefits, plus you will enjoy: * Competitive medical, dental and vision insurance. * Generous paid time off. * Competitive matching retirement savings plans. * Working environment where your safety, health and wellbeing come first. * Focus on professional and personal development through Volvo Group University. * Programs that make today's challenging reality of combining work and personal life easier. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone's full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.
    $28-33.5 hourly 27d ago
  • Service Advisor - Audi San Diego

    Holman 4.5company rating

    San Diego, CA jobs

    Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Audi San Diego has an outstanding opportunity for a Service Advisor to join the Holman Family! Pay Range: $80,000-$150,000 per year What will you do? The Service Advisor will interact with customers to determine their need for vehicle repairs. Meet & greet customers with courtesy and efficiency Write up service needs and provide the customer with an accurate estimate for the dollar amount and completion time of work. Communicate effectively with the customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles. Maintain knowledge of warranty and service/insurance policies. Keeps the customer informed and advise the customer of the prognosis of their vehicle. Call customers to set appointments and answer telephones in a timely manner. What are we looking for? 3-5 years Service Advisor experience required. Luxury brand experience highly preferred. Dealership experience preferred Valid Drivers License, a clean MVR or minimal violations #LI-RL1 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Benefits: Regular Full-Time We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees. Temporary or Part-Time In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements. Pay: We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance. Artificial Intelligence Statement To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration. Equal Opportunity Employment and Accommodations: Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact ************* This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $37k-59k yearly est. Auto-Apply 53d ago
  • Service Advisor

    Friendly Ford 3.7company rating

    Las Vegas, NV jobs

    About the Company: Friendly Ford - Las Vegas is a leading automotive dealership located in the heart of Las Vegas, Nevada. We strive to provide exceptional customer service and offer a wide range of new and used vehicles. Our dedicated and knowledgeable team is committed to making each customer's vehicle purchasing and ownership experience a positive one. Join our team and be a part of our success story! Description of the Role: Friendly Ford - Las Vegas is seeking a Service Advisor to join our dynamic team. As a Service Advisor, you will be responsible for providing exceptional customer service to our valued clients, ensuring their needs and expectations are met. This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment. Benefits: Competitive compensation ranging from $65,000 to $120,000 per year 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Responsibilities: Interact with customers, both in person and via phone, to understand their automotive service requirements Provide accurate and detailed information about services and repairs, including cost estimates and timeline Schedule appointments and maintain a well-organized service schedule Collaborate with technicians to ensure timely completion of service jobs Address customer inquiries and concerns in a professional and timely manner Build and maintain strong customer relationships to foster repeat business Requirements: Previous experience as a Service Advisor in the automotive industry is preferred Ford experience preferred High school or equivalent (Preferred) Customer Service experience: 1 year (Preferred) Driver's License (Required) Must have a good driving record Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work in a fast-paced environment and handle multiple tasks Proficiency in computer systems and software, including CRM systems Equal Opportunity Employer: Friendly Ford - Las Vegas is an equal opportunity employer. We value diversity and welcome applicants from all backgrounds, without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.
    $34k-55k yearly est. Auto-Apply 60d+ ago
  • Parts and Service Technical Advisor- Phoenix, AZ

    FCA Us LLC 4.2company rating

    Phoenix, AZ jobs

    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional business centers. The Technical Advisor's responsibility is to provide technical assistance and fixed operations consultation to our Dealer Service Personnel, Fleet and Commercial Customers. The Technical Advisor will motivate and lead Dealer Service personnel to a higher level of service and parts performance consistent with corporate and industry direction. They will assist with resolutions on current unresolved issues in support of dealer's efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty. Key job responsibilities include but are not limited to: Provide phone and in-dealership technical assistance Troubleshoot and solve final repair attempt situations Represent Stellantis as subject matter expert (litigation/buybacks) CAIR updates needed for each involvement Manage dealership technical training requirements Provide support for C.A.G. / Engineering / proving grounds requests Recall and Rapid Response (RRT) follow up and reduction Act as quality feedback liaison Provide dealership consultation on the following: Repair Service Agreements and facilities inspections Tools/equipment/facility Customer experience and improved Fixed First Visit Repair shop process improvements and proactive business planning with a focus on the customer
    $67k-106k yearly est. 3d ago
  • Service Advisor

    Stevens Creek Lincoln 3.4company rating

    San Jose, CA jobs

    The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. By working at a Lincoln dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Lincoln Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Service Advisor Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Service Advisor Requirements: Previous experience at a Ford or Lincoln dealership is a plus Knowledge of automobiles Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant is a plus Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Ability to learn new technology and repair and service procedures and specifications Ability to work in a fast-paced environment Basic computer skills Positive, friendly attitude High school diploma or equivalent We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Service Advisor Stevens Creek Chevrolet

    Stevens Creek Elementary Schl 3.4company rating

    San Jose, CA jobs

    At California Automotive Retail Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Benefits Medical & Dental Insurance Vision Discount Program 401K Plan + Match Paid time off and vacation Life insurance w/AD&D Feature Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Employee Assistance Program Worldwide Travel Assistance Commuter Benefit Health Reimbursement Account Discounts on products and services Above average industry pay Corporate 24-Hour Fitness Rates Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Happiness scores at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary. Oversee administration of warranty claims as well as training and supervising of service department. Set schedules and assigns tasks to service department employees. Reinforces company policies and adheres to company standards. Encourages compliance with applicable laws and regulations. Maintain good working relationship with factory(s) and foster positive employee relations. Collaborate with upper management to make service department hiring and discipline decisions. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Grease Monkey - Customer Service Advisor

    Grease Monkey 1456 4.0company rating

    Ogden, UT jobs

    Job DescriptionBenefits: Bonus based on performance Employee discounts Free uniforms Training & development Grease Monkey is looking for an outgoing, safe, personable and friendly customer service associate with a great work ethic to help the customer and inform them of what we are working on in their vehicle in a fast-paced environment. Responsibilities: Customer Relations Welcome customers immediately in a professional manner and keep the guest informed through the whole process during the Welcome, Wait/Show and Departure. Present air filter, cabin air filter, and breather, for customer inspection. Maintain communication with waiting customers, keep them informed of waiting times, and answer questions. Ensure a comfortable, clean, and safe atmosphere for customers. Review Service Order Ticket, including the Warranty and Free Top-Off Programs on the back, thoroughly with customers at check-out, explain services performed, purpose of static sticker and reminder card. Remind departing customers to submit feedback about their visit. Thank all departing customers and remind them to return. Resolve customer complaints and damage claims. Qualifications Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills Basic literacy (ready, writing, math skills); Verbal communication skills Ability to learn and implement multiple software platforms. Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools Previous experience managing a retail automotive center or equivalent related business required Working Conditions Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good, corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting. MUST be reliable and MUST love taking care of customers. Service writer is a plus but not necessary. Wage is based on previous experience. $14-20 per hour depending on experience
    $14-20 hourly 18d ago
  • Service Advisor

    Toyota of Santa Barbara 4.3company rating

    Santa Barbara, CA jobs

    Job Description We are looking for an energetic and. hard working Service Advisor to join our team! Toyota of Santa Barbara is a fast paced, rewarding dealership with huge growth potential. We are seeking the right people to grow with us and develop their careers. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Compensation and Benefits: Competitive Pay Flexible Working Hours Health Insurance PTO & Sick Leave 401(K) Compensation: $ - $ Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements: Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Very energetic personality A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs Toyota of Santa Barbara is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $31k-41k yearly est. 8d ago
  • Cashier/Service Writer

    Speedee Vallejo 3.7company rating

    Vallejo, CA jobs

    Replies within 24 hours Benefits: 401(k) 401(k) matching Employee discounts Bonus based on performance Paid time off Training & development Company OverviewOur first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. How Are We Different From the Competition? Local Ownership Quality Service Training and Certification Multi-Point Courtesy Check and Service Review Free Top-Off Service Maintenance Records Affordable Rates Job SummaryThe cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.Employment Qualifications Commitment to excellence at all levels of service Retail experience, automotive experience helpful Good communication skills, cheerful and friendly Enthusiastic attitude and good work ethic Basic computer and office management skills Clean and neat appearance, good telephone voice Responsibilities Customer Relations / Business Development Greets and interacts with the customers in a friendly, professional, and inviting manner Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales. Reviews services performed and bills out the customer Obtains any technical information from manager or tune-up technicians in response to questions from customers Presents all promotional materials to customers Maintains marketing programs as directed by manager Answers telephone in an approved manner Works to maintain a team effort of quality customer service Shop Operations Maintains spotless customer service/office area Maintains spotless customer restrooms Greets and writes up work orders for customers when business trends dictate the need Conforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policies Maintains appointment scheduler Maintains operations of office computer system and daily cash receipts Benefits/Perks Growth Opportunities Locally Owned and Operated Safety You can Trust Compensation: $20.00 per hour Let's talk about the SpeeDee Service Difference: Local Ownership Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities. Quality Service SpeeDee was built on a solid commitment to customer service. Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program. Multi-Point Courtesy Check and Service Review Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus. Free Top-Off Service To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service. Maintenance Records If you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule. Affordable Rates Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost. You Decide It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.
    $20 hourly Auto-Apply 60d+ ago
  • Cashier/Service Writer

    Speedee Vallejo 3.7company rating

    Vallejo, CA jobs

    Job DescriptionBenefits: 401(k) 401(k) matching Employee discounts Bonus based on performance Paid time off Training & development Service Writer/Cashier Wanted: Company Overview Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations. How Are We Different From the Competition? Local Ownership Quality Service Training and Certification Multi-Point Courtesy Check and Service Review Free Top-Off Service Maintenance Records Affordable Rates Responsibilities include: Answer incoming calls from customers and help regarding their automotive service needs. Schedule appointments for vehicle repairs, coordinating with our team of technicians. Utilize automotive knowledge to accurately price out repairs and services for customers. Effectively manage time to ensure prompt response to customer inquiries and efficient appointment scheduling. Collaborate with our team to ensure seamless communication and exceptional service delivery. Finalize the customers invoice and collect the payment due. Obtain National Fleet authorization prior to performing any service. Requirements: Previous experience in automotive repair, parts sales, or service writing is required. Strong computer skills, including proficiency with basic office software and ability to learn new systems quickly. Excellent communication skills, both verbal and written, with a professional and courteous demeanor. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Strong problem-solving abilities and attention to detail. Self-motivated with the ability to work independently and as part of a team. We offer a collaborative and supportive work environment, a steady 40-hour work week with overtime available as needed. If you are a passionate automotive enthusiast with excellent communication skills and a knack for customer service, we want to hear from you! Job Type: Full-time Pay: From $18.00 -20 per hour Benefits: 401(k) Bonus Opportunities. Day range: Monday Thru Saturday License/Certification: Driver's License Location: In person
    $18-20 hourly 27d ago
  • Service Advisor (APS South)

    Anderson Auto Group 4.3company rating

    Lake Havasu City, AZ jobs

    Anderson Powersports is looking for custocustomer-focusederienced Powersports Service Advisors to work with our amazing Service Team. Our Service Advisors should be passionate about customer service and enjoy interacting with people throughout the working day. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. Anderson Powersports will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language. What Will I Do Every Day? Greet customers in a friendly manner when they arrive. Determine the needs based on customer information and a walk-around, inspections and, test drives. Use a consultative selling process to assist customers in planning for ongoing required maintenance. Produce repair orders for customers, including cost and time estimates, with full transparency. Communicate frequently with technicians and parts associates to ensure the timely completion of work. Follow up with customers on the status of their vehicle to ensure satisfaction. Gain superior product knowledge to effectively help customers. Provide an exceptional customer experience to drive loyalty. What are the requirements for this job? High school diploma or equivalent Proven ability to provide an exceptional customer experience. Demonstrated communication, consultative, interpersonal, and organizational skills. The willingness to follow up with customers. Experience and desire to work with technology. Valid driver's license and an acceptable, safe driving record Competencies Flexibility Communication Proficiency Collaboration Skills Detail-Oriented Organized Customer Focus Technical Capacity Teamwork Strong Work Ethic Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working weekends. Qualifications Summary/Objective The service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisor's responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Notify customers promptly regarding any delays, changes, or additional work that is required. This may include testing, emailing, or calling the customer multiple times. Do not make commitments to customers that cannot be met or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, the customer paid, and internal repairs. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries, or unsafe conditions to management. Shows when scheduled to work, on time, ready, and able to perform essential job functions. Adhere to all company policies, procedures, and practices. Perform other tasks as directed. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Required Education and Experience High school diploma or GED. 1-3 years of sales or technician experience preferred. 2-3 years of experience as a service writer preferred. Excellent communication skills, written and oral required. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working evenings, and weekends. Note: Schedules are subject to change. Two weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None is required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $33k-52k yearly est. 13d ago
  • Service Dispatcher

    Toyota of Redlands 4.3company rating

    Redlands, CA jobs

    Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry! JOB DUTIES: * Maintaining the standard and quality of service of the organization. * Dispatch all incoming Repair Orders to the appropriate Technicians. * Write various internal Repair Orders (such as PDI's). * Outbound calls to retrieve prepaid maintenance authorizations . * Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the Service Advisors. * Coordinating work with team members and management. * Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: * 18 years of age or older. * General familiarity with a variety of automobiles. * Valid driver's license and clean driving record. * Excellent communication skills. * Pre-employment background check and drug test. JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates Equal Opportunity Employer Job Type: Full-time Salary: $16.00 per hour (salary commensurate with experience) Education: * High school or equivalent (Required) License: * Driver's License (Required) Language: * English (Required) and Spanish (Preferred but not required) Job Type: Full-time The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.
    $12-16 hourly 60d+ ago
  • Longo Toyota Express Service Consultant

    Penske 4.2company rating

    El Monte, CA jobs

    Are you a natural listener? Do you enjoy working in a collaborative and fast paced environment? At Longo Toyota, our Service Drive will see on average 400 -500 guests a day from all over the world. The Express Service Consultant is the first and last impression our guests have, ensuring the best preventative automotive maintenance repairs and expressing vehicle related concerns. Our ideal candidate will act as a liaison between the guest and technician when it comes to communicating and writing service repair orders. Our team goes above and beyond to exceed our guests' expectations and treat every guest, like a guest in our own home. This person should have a positive attitude, be adaptable, a team player, and have stellar communication skills (in person, online, over the phone) when updating our guests. We are looking for a dedicated individual as this is a full-time position and will require working weekends (schedule varies). If you speak another language let us know! We are searching for men and women who share our passion for delivering exceptional guest service and who will contribute to our ranking as the #1 Toyota Dealership in the World. Come join our team! The Service Express Consultant position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $19.00. Perks of working with us: * Weekly Pay - get paid every Friday. * 401k with a generous Company match * Vacation (accruals earned on Full Time or Part Time status) * Vision, dental, and medical care benefits available to any team full time team member * Team member Referral Bonus Program * Tuition reimbursement * Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more…. * Development and growth opportunities * Free Employee Parking * On-site gym, free of charge to team members Responsibilities * Assists guest with minor vehicle maintenance repairs such as oil changes and 5k * Managers the vehicle service repair process from the moment guest arrives at the drive, to when the vehicle is being repaired, until the vehicle is returned to the guest * Offers logical diagnostic services or repairs to satisfy guests concerns * Present a service menu of recommended maintenance services to every service guest * Promotes the sales of and provides estimates for labor, parts, and accessories * Properly, thoroughly, and legibly writes repair orders for all guest services * Carefully inspects every finished repair order for proper completion, pricing accuracy, and legibility * Maintain communication with guests regarding any changes in the estimate and/or promised time * Maintains communication with the technical staff regarding job status and changes * Answers guest questions over the phone, Internet, and in person * Performs other specific administrative functions as directed by service management * Achieves the production and customer satisfaction objectives set by management * Maintains assigned workspace in an organized and clean manner * Maintains high ethical standards in all actions Qualifications * Must be able to communicate effectively in Mandarin and/or Cantonese * A high school diploma or equivalent * A minimum of one (1) year of automotive diagnosis experience; Associate degree (A. A.) or equivalent from two-year college or technical school desired * Knowledge of vehicle products and warranties; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) * Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it; coordinate activities with other employees; use good judgment in challenging situations; read and interpret documents such as operating and maintenance instructions, and procedure manuals; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional man Must have a valid sales driver's license and maintain an acceptable and safe driving record * Must have a valid sales driver's license and maintain an acceptable and safe driving record Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: * Frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. * Work in all weather conditions. * Perform phyiscal activities that require considerable use of arms and legs. * Stand for long periods of time. * Exerts maximum muscle force to lift, push, pull, or carry objects and use hands and arms in handling, installing, positioning, bending, reaching and squating. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Penske Motor Group BECAUSE WE ARE AWESOME! Benefits of working with us: * Full suite of medical benefits, which includes health, dental and vision insurance. * 401K with a generous Company match * Team member discounts for cars, service, parts, and retail goods * Tuition reimbursement * Ongoing training and industry education through our in-house "Penske College" to help advance this position from a job to a career. * Employee Referral Bonus Program because your friends will want to work where you do. * Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others. ABOUT US Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world's largest dealership. We're looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success. Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn't fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture. If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today. AND A LITTLE MORE ABOUT US Check us out on YouTube *********************************************** ******************************************* Look us up on Glassdoor Want to know what it's like to work here? Check us out on Glassdoor.com! *************************************************************************************
    $19 hourly 23d ago

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