Senior ServiceNow Platform Administrator
Remote job in Washington, DC
GovCIO is currently hiring for a Senior ServiceNow Platform Administrator to support our USSS Network Operations and Security Center (NOSC) proposal. The ideal candidate will be responsible for day-to-day administration, configuration, and ongoing maintenance of the ServiceNow environment to ensure optimal performance and alignment with business needs. This role will serve as a key contact for platform support, upgrades, integrations, and user enablement. This position will be located in Washington, DC and is a hybrid remote position.
Responsibilities:
Administer, configure, and support the ServiceNow platform, including core ITSM modules (Incident, Problem, Change, Request, CMDB).
Perform regular system maintenance, patching, and upgrades in collaboration with the ServiceNow team.
Manage user accounts, roles, groups, and permissions.
Develop and maintain custom workflows, business rules, UI policies, and catalog items.
Monitor system performance and troubleshoot performance issues and errors.
Collaborate with developers, process owners, and stakeholders to gather requirements and translate them into technical solutions.
Ensure data integrity and implement best practices for data management and governance in ServiceNow.
Document platform configurations, system processes, and support procedures.
Support integrations between ServiceNow and other enterprise tools and systems.
Provide training and user support, including knowledge base maintenance and ServiceNow user guidance.
Qualifications:
Bachelor's with 8+ years (or commensurate experience)
Required Skills and Experience
6 years of experience administering the ServiceNow platform.
Strong understanding of ServiceNow modules, including ITSM, CMDB, and Reporting.
Experience with scripting (JavaScript, Glide, Flow Designer).
Familiarity with ServiceNow Update Sets, Scheduled Jobs, and Performance Analytics.
Understanding of ITIL principles and frameworks.
Clearance Required: US citizenship is required to acquire a Top Secret Clearance.
Preferred Skills and Experience
ServiceNow Certified System Administrator (CSA).
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $125,000.00 - USD $135,000.00 /Yr.
Senior QA ServiceNow Administrator
Remote job in Washington, DC
GovCIO is seeking a detail-oriented and experienced Senior QA ServiceNow Administrator to manage and optimize our ServiceNow platform while ensuring high-quality system performance through structured Quality Assurance (QA) practices. This role will be responsible for the configuration, maintenance, and improvement of the ServiceNow platform as well as the development and execution of QA strategies to validate system updates, workflows, and integrations. This position will be located in Washington, DC and is a hybrid remote position.
Responsibilities:
ServiceNow Administration:
Administer, configure, and maintain the ServiceNow platform, including core modules (e.g., Incident, Problem, Change, Asset, CMDB, Request, and Knowledge).
Develop and implement custom applications and workflows using ServiceNow Studio and Flow Designer.
Manage user roles, access controls, and permissions to ensure appropriate data security.
Collaborate with stakeholders to gather requirements and deliver solutions aligned with business objectives.
Monitor platform health, performance, and compliance with ITIL best practices.
Conduct regular platform audits and implement updates, patches, and upgrades.
Integrate ServiceNow with third-party tools and APIs as needed.
Quality Assurance (QA):
Develop and maintain test cases, scripts, and scenarios for validating ServiceNow functionality.
Perform regression testing for new releases, enhancements, and patches.
Conduct functional and end-to-end testing of workflows, forms, business rules, and integrations.
Identify and document bugs or issues and coordinate with developers for resolution.
Ensure changes follow the established change control processes and meet QA standards.
Participate in user acceptance testing (UAT) with stakeholders and end-users.
Maintain QA documentation, including test plans, execution results, and defect logs.
Qualifications:
Bachelor's with 8+ years (or commensurate experience)
Required Skills and Experience
6+ years of experience in ServiceNow administration.
Experience with ServiceNow development, scripting (JavaScript, Glide), and flow designer.
Understanding of ITIL practices and frameworks; ITIL Foundation certification preferred.
Experience with QA processes, methodologies, and tools (e.g., test case management, defect tracking).
Strong analytical and problem-solving skills.
Excellent communication and documentation skills.
Clearance Required: US citizenship is required to acquire a Top Secret Clearance.
Preferred Skills and Experience
ServiceNow certifications (e.g., CSA, CAD) are a plus.
Experience with Agile/Scrum environments.
Familiarity with automated testing tools for ServiceNow (e.g., ATF).
Knowledge of database structures and reporting (e.g., Performance Analytics).
Background in technical writing or process documentation.
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $125,000.00 - USD $135,000.00 /Yr.
Senior Development Engineer - Remote with Travel
Remote job in Washington, DC
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $114,300 to $127,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
LOCATION
This is a remote position based in the Mid-Atlantic US. Up to 60% travel is required, to support projects concentrated in the Mid-Atlantic region. Candidates must reside in the territory to best support client site visits and other travel expectations. Additionally, occasional travel to the Warrendale, PA office and other Constellation offices will be required, for in-person meetings and collaboration, as requested by leadership.
Our ideal candidate will reside in the Maryland / D.C. / Virginia area, in order to best accommodate regular travel needs.
Primary Purpose of Position
The Senior Development Engineer is responsible for the development of Infrastructure Renewal and Building Upgrade & Improvement projects, with a focus on energy efficiency and sustainability. The Senior Development Engineer, under direction of leadership, will support the identification and development of viable energy services and energy asset projects within the C&I and Federal spaces. Projects may be initiated by the sales force or developed independently. Provides technical and financial analysis of energy conservation measures and energy supply for projects under consideration. Assist in supporting sales efforts to secure new customers by building business relationships and providing technical expertise throughout sales and construction phases.
Primary Duties and Accountabilities
Evaluates energy saving opportunities at customer facilities by conducting ASHRAE level I, II & III energy audits and preparing written technical proposals identifying potential energy conservation measures.
Employs technical expertise to develop preliminary designs and estimates of cost and energy saving opportunities at customer's facilities.
Leads and performs engineering tasks for critical or complex projects requiring multidisciplinary knowledge. Designs large-scale lighting and water conservation projects with an emphasis on auditing, specification, energy calculations, and quality control of third-party design submissions.
Uses current energy modeling software to support building analysis and project planning.
Coordinates with internal and external stakeholders to ensure design intent, constructability, and cost-effectiveness of all deliverables.
Demonstrates leadership in safety by promoting compliance, correcting unsafe behaviors, and encouraging a safe work environment.
Minimum Qualifications
Bachelor's degree in Engineering discipline (electrical, mechanical, or comparable discipline)
5-years work experience consulting engineering, design-build, energy services fields
Experience developing complex energy conservation projects for building construction and retrofit applications, with demonstrated knowledge of associated systems and methodologies
Extensive knowledge of HVAC, electrical, building automation, and process-related systems in commercial, industrial, governmental, and healthcare facilities
Demonstrated experience applying engineering theory and structured problem-solving approaches
Ability to analyze and interpret complex electrical and mechanical systems
Proven knowledge of applicable construction standards and codes
Demonstrated experience applying project life cycle cost analysis
Effective written and oral communication/presentation skills, report generation & technical writing skills
Must have and maintain a valid driver's license
Must meet eligibility requirements for access to government facilities
Preferred Qualifications
Professional Engineering (PE) registration, Certified Energy Manager (CEM) and/or LEED Accreditation
Ability to perform load calculations and energy analyses using industry-standard modeling software, including EnergyPlus, eQuest, Trane Trace 3D, and solar PV evaluation tools such as Helioscope, and/or design programs such as AutoCAD
Experience developing energy conservation programs for the Federal Government through Super ESPC and/or Area-wide contract vehicles and with FEMP/IPMVP Measurement and Verification guidelines and protocols
Experience in developing energy conservation projects involving solar PV and other renewable energy technologies, battery storge (BESS), data centers, large prime movers such as combustion turbines, biomass, and landfill gas facilities
Senior ServiceNow Enterprise Tools Support Specialist
Remote job in Washington, DC
GovCIO is seeking a skilled and motivated Senior ServiceNow and Enterprise Tools Support Specialist to support our USSS Network Operations and Security Center (NOSC) proposal. This role supports mission-critical systems that enhance national security and operational efficiency. The ideal candidate will have extensive experience in managing ServiceNow and enterprise IT tools, offering Tier II/III support, system integration, workflow automation, and service optimization. This position will be in Washington, DC and will be a hybrid remote position.
Responsibilities:
Provide daily operational support and troubleshooting for ServiceNow and other enterprise-level IT tools (e.g., SolarWinds, Splunk, SCCM, AppDynamics).
Serve as a subject matter expert (SME) for the ServiceNow platform, including ITSM, ITOM, CMDB, Discovery, and custom app modules.
Configure and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations with third-party tools.
Collaborate with internal teams and stakeholders to gather requirements and translate them into technical solutions.
Develop and implement automation and monitoring solutions to improve system reliability and performance.
Conduct performance tuning, testing, and updates to maintain the security and efficiency of tools.
Maintain compliance with federal cybersecurity standards, including FISMA, NIST, and DHS directives.
Document technical solutions, system configurations, and standard operating procedures (SOPs).
Qualifications:
Bachelor's with 8+ years (or commensurate experience)
Required Skills and Experience
6++ years of hands-on experience with ServiceNow administration and development.
Proficient in one or more enterprise monitoring or endpoint management tools (e.g., Splunk, SCCM, Tanium, AppDynamics).
Strong understanding of ITIL frameworks and best practices.
Experience with scripting languages (JavaScript, PowerShell) and REST/SOAP APIs.
Demonstrated ability to work in a fast-paced, mission-focused environment with minimal supervision.
Clearance Required: US citizenship is required to acquire a Top Secret Clearance.
Preferred Skills and Experience
Active ServiceNow Certified System Administrator or Developer Certification.
Experience supporting IT environments within the Department of Homeland Security (DHS) or other federal agencies.
Knowledge of federal cybersecurity compliance standards (e.g., NIST 800-53, FISMA).
Familiarity with Agile development and DevSecOps environments.
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $130,000.00 - USD $140,000.00 /Yr.
Remote M&A Associate - AI Trainer ($50-$60/hour)
Remote job in Gaithersburg, MD
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
Remote Editorial Specialist
Remote job in Baltimore, MD
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Remote Finance Director - AI Trainer ($50-$60/hour)
Remote job in Baltimore, MD
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
Data Entry Product Support - No Experience
Remote job in Bowie, MD
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Technical Service Delivery Lead (XSIAM) - Remote
Remote job in Washington, DC
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities.
Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity.
Job Summary
The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment.
You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience.
Key Responsibilities
Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers
Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases
Advise customers on best practices for alert tuning, data onboarding, and correlation optimization
Drive continuous improvement in customer security posture and measurable time-to-value outcomes
Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery
Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings
Translate complex detection and response concepts into actionable guidance for diverse audiences
Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment
Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency
Champion customer needs internally, advocating for enhancements and escalations where needed
Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service
Qualifications
Preferred Qualifications
5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments)
Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding
Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments
Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences
Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs
Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies
Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience
Additional Information
Salary Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote First-Line Supervisors of Production and Operating Workers - AI Trainer ($80-$120 per hour)
Remote job in Bowie, MD
## **About the Role**
Mercor is seeking experienced **First-Line Supervisors of Production and Operating Workers** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn
Work from Home - Need Extra Cash?
Remote job in Washington, DC
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Research Intern
Remote job in Arlington, VA
Join AUVSI as a Research Intern!
Part Time | Up to 20 Hours per Week | Remote
Are you analytical, detail-oriented, and eager to apply your skills to emerging technologies? The Association for Uncrewed Vehicle Systems International (AUVSI) is seeking a motivated Research Intern to support our ongoing research initiatives.
This role is a valuable opportunity to gain hands-on experience in data collection, preparation, analysis, and reporting while contributing to projects that advance the rapidly evolving fields of uncrewed systems, robotics, and autonomy. The intern will document existing platforms, evaluate datasets, and explore automation and machine learning tools to improve forecasting and trend identification.
Insights generated through this work will help shape strategic, data-driven decision-making across research, marketing, communications, and business development. This internship is ideal for candidates interested in combining analytical and technical skills with meaningful, real-world applications in an innovative technology sector.
What You Will Do
• Collect, prepare, and analyze data related to uncrewed systems companies and technologies
• Import and maintain technical data in the AUVSI Uncrewed Systems and Robotics Database (USRD)
• Assist in documenting uncrewed platforms and compiling datasets for research and reporting
• Explore and develop automation techniques for data entry, processing, and forecasting
• Collaborate across departments to ensure research insights inform strategic, marketing, and business development initiatives
• Interact with internal and external stakeholders using clear, professional communication
• Contribute to cross-functional projects and continuous process improvement
What We Are Looking For
• Current undergraduate or graduate student in a relevant field (engineering, robotics, economics, computer science, data science, or related disciplines)
• Strong interest in uncrewed systems, robotics, and emerging technologies
• Familiarity with data collection, analysis, and visualization tools such as Python, Excel, SQL, or Tableau
• Experience with machine learning, automation, or large language models is a plus
• Strong analytical and problem-solving skills with close attention to detail
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office and ability to learn new tools quickly
• Consistent availability for up to 10 hours per week
Bonus Points If You:
• Have experience with data management, research, or analytics platforms (e.g., Power BI, R, Smartsheet, or Salesforce)
• Are familiar with technical, scientific, or policy-focused content
• Have experience with associations, nonprofits, or mission-driven organizations
The Details
• Hours: Up to 10 per week with consistent availability
• Location: Remote - work from anywhere
• Environment: Professional, collaborative, and forward-thinking
Equal Employment Opportunity (EEO)
AUVSI is an equal opportunity employer. We are committed to providing an inclusive and welcoming environment for all members of our team, partners, and members. We do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.
Various Paralegal Opportunities across Global Law Firms, Boutique Law Firms and In-House Legal Departments!
Remote job in Washington, DC
Hawthorne Lane is a boutique staffing firm specializing in recruitment for Paralegal roles in Washington, DC, Maryland, and Virginia. We work with a select group of small, mid-sized, and global law firms and corporate legal departments looking to hire top notch Paralegal professionals. These firms offer opportunities across litigation, corporate, real estate, family, trusts and estates, IP, international trade, and other areas. Our clients are seeking professionals with two or more years of hands-on legal experience and the ability to work in time-sensitive environments with high-touch internal contacts and clients. If you are seeking an opportunity to take your Paralegal career to the next level, or if you're looking for more work from home flexibility, send in your resume today to start a conversation! If your qualifications meet the needs of any of our roles, one of our expert recruiters will reach out to help you identify which of our many opportunities is the right match for your specific goals.
Key Responsibilities:
Responsibilities include managing large cases, coordinating deadlines, and liaising with attorneys, courts, and clients.
Use your Paralegal skills to draft legal documents and correspondence, prepare court filings, manage large document databases, coordinate discovery, and/or assist with corporate closings and deals.
Utilize various software packages to maintain case-related documents, prepare presentations, create demonstratives, track deadlines and generate reports.
Why You'll Love Working Here:
Employers who value their Paralegal support professionals and show appreciation.
Fun and lively work cultures with a variety of in-person, hybrid and remote environments.
Competitive compensation packages with medical insurance, PTO, 401(k), bonus eligibility and opportunity for paid overtime.
What We're Looking For:
Experienced. You have a minimum of 2-5 years of Paralegal experience. Degrees and paralegal certification are preferred.
Relative technical experience. You are familiar with legal processes and have experience working across various programs such as Westlaw, LexisNexis, and Relativity.
Professional delivery. You treat others with respect while moving objectives forward. Perfected verbal and written communication skills are a must!
Cool and collected. You move swiftly, yet accurately in a fast-paced, deadline-driven environment, and you stay calm during heightened times.
Effective. Because you'll be working closely with busy attorneys, partners and staff, you have excellent time management, customer service and follow-through.
Trustworthy. You understand the importance of confidentiality and act carefully with sensitive information.
People-minded. You enjoy working on a team and assisting others with a welcoming and positive attitude.
Flexible. You understand the importance of meeting deadlines and deliverables. You are available to work late nights and weekends if needed.
Hawthorne Lane is privileged to partner on new and upcoming opportunities continually, so if you don't see an immediate fit on our website, send in your resume to start a conversation for when the right match opens!
Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
International Nonprofit Counsel - Remote Eligible
Remote job in Washington, DC
A global leader in animal advocacy is seeking an Assistant General Counsel to provide legal advice on a wide range of issues, particularly employment and labor law. This full-time position offers a salary range of $91,500 to $137,300 and is remote eligible. The ideal candidate will possess a Juris doctorate, a minimum of three years of legal experience, and skills in contract negotiation and compliance management. The position supports a diverse international environment, ensuring effective legal strategies for an impactful organization.
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Platform Engineering Trainee (Remote)
Remote job in Baltimore, MD
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What we're looking for
Education : Bachelor's degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves:
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Compensation and benefits
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM
Free access to
Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
time commitment
No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Director, Regulatory Science
Remote job in Arlington, VA
Industry-Leading Trade Association
Hybrid (combination of in-office and remote work)
A well-established, industry-leading trade association seeks an experienced, enterprise-minded regulatory affairs leader to direct its regulatory strategy and scientific policy work. Reporting directly to the President & CEO, the Director, Regulatory Science will shape and execute the association's regulatory roadmap, oversee technical submissions, manage research priorities, and serve as a key scientific spokesperson on industry-relevant scientific and regulatory issues. Candidates should bring a strong regulatory background, comfort operating at an executive level, and the ability to navigate complex scientific, policy, and business environments with confidence and credibility.
Key Responsibilities
Regulatory Strategy & Leadership
Develop and drive the association's U.S. regulatory strategy (federal and state) and monitor adjacent frameworks with global implications, particularly Canada and Europe.
Draft, review, and submit technical comments and responses to government consultations and regulatory proposals.
Serve as the association's subject-matter expert on chemical management, microplastics, endocrine disruption, biodegradability, and consumer-product chemical policies.
Identify and assess emerging regulatory, NGO, and scientific issues to support the association's policy insights and strategic-planning efforts.
Scientific Policy, Safety & Stewardship
Formulate and expand the association's safety, sustainability, and stewardship strategy, ensuring alignment with member priorities and broader industry trends.
Maintain strong information flow between the association and partners including allied trade associations, research institutions, and global scientific bodies.
Represent the association in leadership roles on internal committees and external boards.
External Engagement & Communications
Serve as a spokesperson, translating complex scientific and regulatory topics into clear, credible messages for policymakers, media, NGOs, retailers, and the public.
Identify and pursue strategic speaking and publishing opportunities that support broader education and communication goals.
Build and sustain relationships with regulatory agencies, industry groups, nonprofits, and scientific organizations central to consumer-product safety and chemical management.
Management & Operations
Manage one direct report, external consultants, and technical vendors; develop and oversee the departmental budget.
Partner closely with the Regulatory Science Executive Committee, Communications Committee, and Government & Legislative Affairs Executive Committee.
Contribute as part of the senior leadership team, supporting organizational decision-making and enterprise priorities.
Education & Required Experience
PhD in a relevant scientific discipline (e.g., chemistry, toxicology, environmental science, or related field).
7+ years of experience in regulatory affairs, chemical management, consumer products, or related sectors.
Demonstrated success navigating U.S. federal and state regulatory systems; global exposure (especially Europe) strongly preferred.
Experience drafting and submitting regulatory comments, leading cross-functional initiatives, and advising senior executives.
Strong understanding of the role of ingredients and materials in consumer products.
Relevant experience may come from regulatory agencies, trade associations, consumer products companies, technical consulting firms, law firms, or scientific organizations focused on ingredient safety and other fast-paced corporate environments.
What You Bring
Executive presence and the ability to engage diverse audiences with credibility.
Inclusive, collaborative leadership style; able to manage stakeholders with different personalities and viewpoints.
Analytical, solutions-oriented mindset with strong judgment and the ability to anticipate issues.
Comfort serving as a public speaker and external representative of the association.
Ability to thrive in a fast-paced, business-driven environment where deadlines move quickly.
Strong project-management skills with the ability to manage multiple priorities simultaneously.
Team-oriented mindset and comfort working in a small, entrepreneurial organization.
Position Details
Must reside in, or relocate to, the Washington, DC area.
Ability to travel up to 20%.
Salary range: $160,000-$170,000, depending on experience.
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Remote Medical Resident (Must be PGY3 or above) - AI Trainer ($110-$110 per hour)
Remote job in Bowie, MD
Mercor is seeking **medical residents** across any specialty (except radiology) for a project with one of the world's top AI labs. This project is specifically focused on medical reasoning related cases surrounding sets of lab data. **Please do not apply to this listing if you are not comfortable with analyzing results from lab diagnostics.**
You will work closely with research teams at a leading AI lab, applying your medical expertise to help evaluate, refine, and stress-test AI systems in a professional, structured environment. As part of this work, you will create both the diagnostic cases and the rubric to score a good response to the diagnostic case. _Note: This listing will require you to complete a paid 2 hour training course and pass a skills assessment before joining the project._ **Role Requirements:** - Are currently in a U.S. based Residency program \[PGY3 or Above\] - Cannot be specializing in Radiology - Hold a U.S. based MD or DO - Possess excellent written and verbal communication skills. - Demonstrate exceptional attention to detail and analytical thinking. - Are comfortable working in a fully remote and asynchronous environment. - Have interest in advancing AI applications in medicine and healthcare. **More About the Opportunity** - Remote and asynchronous. - Expected commitment: 20-40 hours per week. - This project will last for a minimum of three months, with the **potential to extend longer.** **Compensation & Contract Terms** - Applicants must be based in the US - This position is structured with clear expectations. - Payments issued weekly via Stripe Connect **Application Process** - Submit your resume to begin - After submitting your resume, please complete a short AI interview and a short form. - If you make it to the next stage in the process, you will complete a paid 2-3 training course - Upon completion of this course, you will be extended an offer to join the project - Follow-up typically occurs quickly - the AI industry moves fast! **About Mercor** Mercor specializes in recruiting experts for top AI labs and is based in San Francisco, CA. Our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Work-From-Home Online Product Tester - $45 per hour
Remote job in Gaithersburg, MD
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Junior Data Analyst (Remote)_
Remote job in Washington, DC
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world , who help improve AI models by providing expert human feedback . This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What we're looking for
Education : Bachelor's degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Haves:
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Compensation and benefits
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM
Free access to
Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
time commitment
No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Remote Cinematic Video Evaluator - AI Trainer ($45-$45 per hour)
Remote job in Rockville, MD
Mercor is seeking highly discerning **video evaluators**. Specifically: artistic professionals such as **video editors, motion graphics designers, producers, animators, cinematographer and others**, who can evaluate cinematic short-form videos with an expert eye for taste and aesthetics. This role is ideal for **creative industry veterans** with refined visual judgment and deep experience across video, film, or motion design. **This role begins as early as December 8th.** We are looking for candidates who can work 20+ hr/week. ### **Conceptualize & Judge Visually Stunning Video Content** The exact details of the nature of the job will be described when you join the project, but you should expect one or several from the following: - Review and rank short-form videos (5-15s, 720p-4K) provided by the team. - Use your creative instincts and visual acumen to assess: - Composition, lighting, and motion quality - Emotional impact and narrative clarity - Originality, artistic flair, and aesthetic resonance - Select the most compelling, high-taste submissions from a curated batch of video content. ### **Ideal Candidates:** - Experienced professionals in **motion graphic design, video editing, film editing, animation, or cinematography**. - 2+ years working on visually rich projects - feature films, high-end commercials, editorial shoots, etc. - Proven ability to identify and explain what makes a visual experience memorable, tasteful, and emotionally effective. - Deep familiarity with composition, color theory, lighting, visual pacing, and cinematic mood. - A discerning creative eye and strong intuition for cultural and aesthetic trends. ### **More details about the role:** - This is a **remote and asynchronous** role - work on your own schedule! - Expect to contribute at least **20 hours per week**. - Initial commitment is **1-2 weeks**, with potential for extension. - You'll be working in a structured project environment with clear goals and tools. - **This role begins as early as Dec 8. You must be available to start as soon as possible**. ### **Application and Onboarding Process:** - Submit your resume. - Submit your portfolio and other evidence of exceptional work. - Complete an AI-led interview to discuss your talent and experience. This should take around 10 minutes. - If selected, you'll be contacted for a follow-up conversation and onboarded shortly thereafter. * * * **About Mercor**: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D'Angelo, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.