The Quality Assurance Investigator conducts investigations of significant events (i.e, quality escapes, accidents, incidents and occurrences) that occur within Tech Ops and associated JetBlue Business Partners to support the Event Analysis Program as part of JetBlue's Continuing Analysis Surveillance System (CASS) Program. The Quality Assurance Investigator will report track and trend relevant significant events / quality escapes, track recommendations and corrective actions resulting from all assigned Tech Ops investigations.
Essential Responsibilities
* Identify & manage all assigned Tech Ops significant events.
* Conduct Investigations of assigned significant events, quality escapes, accidents, incidents and occurrences throughout Tech Ops organization and associated JetBlue Business Partners.
* Facilitate accurate root cause determination; and when required, effective corrective action plans to mitigate risks.
* Provide extensive internal/external coordination and communication with appropriate JetBlue teams and associated JetBlue business partners.
* Conduct post significant events/quality escape investigations and prepare reports identifying possible root causes, hazards, ineffective risk controls.
* Assist in compliance reviews, general/safety risk assessments and other assessments to support Tech Ops and Safety management.
* Coordinate & liaise with Tech Ops & Safety Leadership, Federal Aviation Administration (FAA), National Transportation Safety Board (NTSB) & similar agencies, aircraft manufacturers, JetBlue business partners & operators during investigations as required.
* Ensure investigation findings and reports are factual & accurate in support of JetBlue Leadership, decision makers, and involved parties.
* Support the JetBlue CASS as required by providing technical leadership in your area of expertise to complement the Safety Management System (SMS) design, maintenance and risk analysis.
* Responds promptly & manages Tech Ops significant event / quality escape investigations related in the JetBlue Event Management System and applicable internal databases.
* Produce daily, weekly, monthly and annual reports as necessary and directed by the Manager Quality Assurance/CASS.
* Maintain records of all investigation records in accordance with the JetBlue CASS Manual.
* Analyzes data from significant events, quality escapes, self-assessments, inspections and investigations to identify trends and recommend corrective actions.
* Perform periodic Follow-Up evaluations on corrective actions to ensure implementation and effectiveness.
* Other duties as assigned.
Minimum Experience and Qualifications
* High School Diploma or General Education Development (GED) Diploma
* Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
* Four (4) years of commercial aircraft (14 CFR Part 121 Air Carrier) Maintenance, Quality Control, Quality Assurance or applicable Military experience
* Thorough working knowledge of Federal Aviation Regulations
* Formal safety, accident or related investigation training
* Demonstrated ability to research and draft program policies, procedures, correspondence, technical reports and manuals
* Must have excellent oral and written communication skills
* Demonstrated knowledge of Microsoft Office programs (Outlook, Word, Excel, Access, PowerPoint)
* Available for short notice overnight travel (
* Must be in possession of valid travel documents with the ability to travel in and out of the United States
* Ability to qualify and maintain Technical Operations skills, qualifications and training through JetBlue University (JBU) and/or business partner training
* Able to perform under pressure and within fixed time constraints
* Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
* Depending on location, may need to acquire and maintain a United States Customs Clearance
* Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required, this position is not eligible for visa sponsorship
Preferred Experience and Qualifications
* Bachelor's Degree in Engineering or Science - Mechanical, Aeronautical, Maintenance Management or Similar
* Two (2) years of aviation significant event (investigation) analysis experience
* Three (3) years of airline technical investigations
* Understanding of aircraft continued airworthiness maintenance programs and/or certification requirements
* Previous Aircraft Systems & Troubleshooting Training
* Experience working with NTSB, FAA or another equivalent regulatory agency
* Experience in Event Management & Maintenance and Engineering (M&E) Software Systems or other related programs
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
* Computer and other office equipment
* Personal Protective Equipment, as required
* Airport operations equipment (Forklift, Aircraft Tug, Line Maintenance Vehicles, etc.)
Work Environment:
* Traditional office environment
* Airport environment to include ramp and hangar environment
Physical Effort:
* Light physical activity required by handling objects up to fifty (50) pounds
Compensation:
* The base pay range for this position is between $66,300.00 and $110,00.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$66.3k-110k yearly 5d ago
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Controller Maintenance
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in Islandia, NY
The Maintenance Controller maintains continuous surveillance over the airworthiness of the JetBlue aircraft fleet and is a single designated interface between Technical Operations and Dispatch providing control and direction for all aircraft maintenance concerns. The Maintenance Controller is designated as the single point of contact for aircraft status, restrictions, and is the Technical Operations focal contact point with respect to the rest of the airline.
Essential Responsibilities:
* Uses real time aircraft monitoring applications to provide proactive resolution of in-service discrepancies.
* Central point of contact for front line crewmembers, business partners and all other aircraft maintenance related matters.
* Authority and responsibility for the supervision and coordination of all unscheduled maintenance functions that are accomplished using JetBlue Airways procedures.
* Focal point within the System Operations Center (SOC) for all aircraft maintenance related items and provides bidirectional communications to business unit members as required by the general maintenance manual and internal operating procedures.
* Provides real time recovery support and technical advice for aircraft that are out of service, liaises with front Line Maintenance, contract maintenance, Aircraft on Ground (AOG), Engineering, Dispatch, Sys Ops and Flight to establish a recovery plan of action.
* Maintain constant surveillance of overall line station activity. Supports both JetBlue Line maintenance and Contract Maintenance business partners in all matters regarding aircraft maintenance.
* Overall authority over the application of the JetBlue Airways deferred maintenance process and tracking the repair requirements as outlined in the general Maintenance manual and required by Operations Specification requirements
* Recording all delays and cancellations including flight interruptions for cities which do not have JetBlue staffed Aircraft Maintenance Technicians (AMTs); including flight interruptions
* Other duties as assigned.
Minimum Experience and Qualifications:
* High School Diploma or General Education Development (GED) Diploma
* Five (5) years of aircraft maintenance experience
* Five (5) years of experience in heavy transport aircraft
* Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
* Available for occasional overnight travel (10%)
* Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
* Must be able to work flexible hours during the day and night operation
* Willing to work overtime when operational requirement is needed
* Depending on location, may need to acquire and maintain a United States Customs Clearance
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required, this position is not eligible for visa sponsorship
Preferred Experience and Qualifications:
* Bachelor's degree in Aviation Maintenance Management
* Two (2) years of Maintenance Control Experience (Heavy Transport)
* Proficient with Microsoft Office suite and in the use of digital manuals
* Ability to stay focused and work under pressure
* Excellent written and verbal communication skills
* Strong work ethic
* Previous leadership experience
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
* Computer and other office equipment
Work Environment:
* Traditional office environment
Physical Effort:
* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Compensation:
* The base pay range for this position is starting at $116,500.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$116.5k yearly 37d ago
Customer Service Manager, Airport Workforce Management
American Airlines Group, Inc. 4.5
New York, NY job
Customer Service Manager, Service Manager, Customer Service, Management, Workforce, Manager, Retail, Airline
$56k-82k yearly est. 1d ago
Operations Coordinator, Inflight - JFK (New York City, NY, US)
American Airlines 4.5
New York, NY job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Inflight Team, within the Customer Experience Division. Responsible for providing support to Flight Attendants and facilitating the enhancement of the customer experience by achieving on time departures through increased inter-departmental interaction, consistent communication, use of operational resources, and team member accountability.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Acts as the liaison with local and system departments, e.g. IOC, Control Center (Tower), Customer Care, Crew Scheduling, Customer Ops, Daily Ops, Catering, Cabin Appearance, Business Partners and the Flight Department
Oversee Flight Service base operational reliability by taking lead role in dependability engagement, communication, & accountability.
Handles operational events and proactively provides crew assistance or delay mitigation based on priority of engagement and operational impact.
Coordinates with Daily Operations/IOC to respond to Flight Attendant injuries and aircraft emergencies by providing appropriate base guidance and support.
Notifies rescheduled and reassigned Flight Attendants' traveling through the base.
Provides status of department reliability and communicates irregularities which may impact the daily operation to Inflight, IOC, and Hub Control Center leadership.
Coordinates with Crew Scheduling/Tracking for pre-boarding of flights or re-crewing, if necessary.
Assists with administrative duties, such as delay investigations, daily and monthly reports pertaining to operational activities.
Investigates and documents delays including Right Start, IPD (International Premium), IFS (International Flagship Service).
Implements selected policies, as well as ensuring established guidelines are followed and enforced.
Coordinate and host base activities to support engagement initiatives
May conduct coaching and counseling as appropriate
Assists with Flight Attendant reasonable cause drug and alcohol testing.
Provides Flight Attendant EFB (Electronic Flight Bag) support.
Salary Range: $50,000.00-65,000.00
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED equivalency
PC, Sabre, DECS, and RES experience
Must be able to work shift work, including weekends and holidays.
Must be able to work on-site at assigned base/location.
Preferred Qualifications- Education & Prior Job Experience
Bachelors degree preferred/or equivalent work experience.
Strongly preferred to have completed Flight Attendant training as prescribed by the FAA and whose name appears on the current Flight Attendant System Seniority List
Current Passenger Service, Passenger Sales or Crew Scheduling experience.
Knowledge of company on-time performance goals and dependability metrics.
An understanding of working with a contract labor group is desirable.
Skills, Licenses & Certifications
Sound judgement and strong decision making skills
Ability to work independently as well as collaboratively
Ability to prioritize, multi-task and manage several events and situations simultaneously
Ability to work under demanding operational conditions
Excellent interpersonal, oral and written communication skills
Ability to work all shifts, holidays, and overtime as required
Requires rotation of shifts and days off
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security
identification display areas (SIDA) and secure US Customs security badge if applicable
* Must Pass U.S. Department of Transportation (DOT) mandated drug test
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$50k-65k yearly 1d ago
Customer Service Agent - ROC
Southwest Airlines 4.5
Rochester, NY job
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
* For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of New York.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Customer Service Agent position at ROC within the last 12 months.*
Pay & Benefits:
Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings
* Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents
* Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
* Explore more benefits you'll love: *****************************************
Job Summary
Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you'll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You'll be one of the first Southwest Employees our Customers meet, and you'll help set the tone for a great trip. You'll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA
Additional details
* This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the International Association of Machinists and Aerospace Workers (IAM) labor union.
* Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
* Learn more about becoming a Customer Service Agent and check out the FAQs: careers.southwestair.com/customer-service-agents
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
* Provides friendly service to and maintains positive relationships with all internal and external Customers
* Works in a cooperative spirit to ensure the success of our Company
* Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
* Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
* Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage
* Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner
* Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
* Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
* Completes forms and reports as required by the Company
* Writes irregularity and complaint reports as required
* Duties may vary due to the size and organization of the station
* Must be able to meet any physical ability requirements listed on this description
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
* Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
* Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations
* Ability to work well with others as part of a team, meet the public, and work under stressful situations
* Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
* Must be aware of hazardous situations and be able to handle emergencies as needed
* Must work under tight time constraints to accomplish quick turns of aircraft
* Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
* Must be able to perform all job functions within a limited space
* Must be able to effectively communicate verbally by telephone, face to face and on public address systems
* Must possess good written and oral skills
* Must be able to communicate information and instructions verbally or via radio equipment
Education
* No education requirement
Experience
* No experience requirement
Licensing/Certification
* Must be able to obtain a SIDA badge and meet all local airport requirements
* May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
* Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces
* Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
* Must maintain the ability to wear prescribed uniforms
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Ability to work shift work and/or overtime
* Foreign language skills are desirable, but not required
* The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
* Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$20.22
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/21/2026
$20.2 hourly 2d ago
Supervisor Ramp - LGA
Southwest Airlines 4.5
New York, NY job
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
* For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of New York.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Supervisor Ramp position at LGA within the last 12 months.*
Pay & Benefits
Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
* Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents
* Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
* Explore more benefits you'll love: *****************************************
Want to lead a Team that keeps planes moving safely and on time? Ramp Supervisors at Southwest Airlines manage Ramp Agents and make sure aircraft arrive and depart on schedule. They guide the Team, check that safety rules are followed, and keep equipment ready for use. Supervisors also handle scheduling, training, and daily reports. They work with other Airport Operations Teams to solve problems and share updates. This role is great for someone who enjoys leading People and helping Southwest deliver safe, efficient, and on-time service every day.
Additional details
* The Supervisor Ramp works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
* Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop, and engage employees
* Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
* Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
* Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
* Monitor and guide ground support performance to ensure requirements are met
* Ensure all equipment including GSE is maintained and available for the operation
* Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
* Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
* Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently
* Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding
* Work with staff planning to build bids that are in line with our Department's hourly goals.
* Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
* Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills, and Abilities
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
* Knowledge of applicable Collective Bargaining Agreements and their applications
* Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
* Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
* Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
* Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
* Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
* Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others
* Ability to recognize and address performance and safety concerns in a timely manner
Education
* N/A
Experience
* Fully functioning, broad knowledge of Airline Operations
Licensing/Certification
* Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
* Must possess a current valid driver's license issued in the United States
* Must be able to obtain GSC qualification and comply with the DOT (Department of Transportation) drug and alcohol testing program
* May be required by Station Leadership to obtain a Customs' Seal and meet all requirements to work on international flights
Physical Abilities
* Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
* Ability to communicate and interact with others in the English language to meet the demands of the job
* Ability to perform assigned duties with potential exposure to excessive noise, vibrations, and/or sensory conditions
* Ability to perform assigned duties in outdoor and inclement weather conditions
* Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
* Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
* Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Pay amount doesn't guarantee employment for any particular period.
401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
* Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/22/2026
$34.9-36.4 hourly 2d ago
Controller Minimum Equipment List
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in Islandia, NY
The Minimum Equipment List Controller reports to the Manager - MEL Standards and is responsible for assisting the Manager - MEL Standards to ensure that the JetBlue A220/A320/A321 Minimum Equipment List (MEL), Configuration Deviation List (CDL) and Non-Essential Equipment and Furnishings List (NEF) manuals are in compliance with the latest FAA and manufacturer documents.
The MEL Controller is considered supervising in an executive capacity the airworthiness of aircraft per 14CFR 65.83 for recent experience requirements. The MEL Controller ensures JetBlue Airways MEL is conforming to "14CFR 121.628 Inoperable instruments and equipment", and the "Minimum Equipment List preamble" while in the position capacity
Essential Responsibilities:
* Assist the Manager - MEL Standards to review and categorize revision requests from the internal customers and the FAA.
* Revise the MEL/CDL/NEF documents based on inputs received from internal customers and FAA.
* Ensure MEL/CDL/NEF changes meet regulatory requirements that include the Maintenance & Operational functions, Aircraft Flight Manual Limitations, Emergency Procedures or Airworthiness Directives. Ensuring compliance with FAA MMEL, Operations Specifications, ICAO and internal manual standards.
* Develop / apply suitable conditions and limitations in the form of placard, maintenance procedures, crew operating procedures and other restrictions as necessary are specified in the MEL/CDL/NEF manuals to ensure that an acceptable level of safety is maintained.
* Address internal MEL/CDL revision requests submitted through the MEL/CDL/NEF Request log.
* Review all proposed Master MELs issued by the FAA that affect the A320.
* Central point of contact for all MEL & CDL internal manual issues and SME for resolving MEL Dispatch considerations when interpretation/clarification is required.
* Liaison with the FAA regarding MEL, CDL & NEF work.
* Provide technical support to the MEL review board, when considering the interrelationships between multiple inoperative items, the effect on aircraft operation and crew workload.
* Schedule a MEL/CDL Revision Review Board Meeting to review and approve the changes to the MEL/CDL, NEF documents.
* Correct any discrepancies noted during the Revision Review Board Meeting.
* Create a "Summary of Changes" and "Revision Notice" documenting revisions made to the MEL/CDL/NEF at this revision level and maintain a record of revisions.
* Forward MEL/CDL/NEF revision along with the Revision Notice to Corporate Publication. Corporate Publications will forward the revised document(s) to the FAA for review and approval
* Correct any discrepancies noted by the FAA, then return the document(s) to the FAA for their final review and approval.
* Coordinate MEL/CDL/NEF revision updates with TRAX and Sabre support teams.
* Other duties as assigned
Minimum Experience and Qualifications:
* High School Diploma/General Education Diploma with a Valid Federal Aviation Administration Airframe and Powerplant license, or Dispatch license OR Bachelor's Degree in Aviation Engineering
* Five (5) years Airline or Transport Category Aircraft
* Maintain FAA Airman (A&P) ATMS Certification and Training Qualifications through JB
* Available for occasional overnight travel (10%)
* Must pass pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualifications:
* Seven (7) years Airline or Transport Category Aircraft
* A320/321 Family, Bombardier C Series and Embraer 170/190 Family Aircraft System Familiarization
* Technical Writing, Typing/ Word Processing
* Experience in the following software products; Microsoft Office, Adobe Acrobat (professional version)
* Knowledge of XML applications desirable
* Strong attention to detail and written and verbal communications skills
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Well groomed and able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
* Computer and other office equipment
* Occasionally evaluate Minimum Equipment List (MEL/CDL/NEF) procedures on aircraft or simulator.
Work Environment:
* Traditional office environment
Physical Effort:
* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Compensation:
* The base pay range for this position is between $72,000.00 and $118,400.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$72k-118.4k yearly 57d ago
Ground Operations Crew
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in Cheektowaga, NY
Ground Operations Crew (BUF) The Ground Operations Crew loads and unloads customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, and assists with ramp service duties including waste disposal and re-servicing of aircraft. The Ground Operations Crew will also assist customers when needed and complies with any ad-hoc requests as needed. Individuals must be comfortable serving customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather-related conditions.
Essential Responsibilities
* Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment
* Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
* Works in a ramp environment
* Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
* Operates external aircraft equipment
* Helps prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
* Assist customers with special needs, e.g. customers who need assistance in boarding
* Guides aircraft to and from aircraft parking locations
* Carry a handheld radio and communicate effectively with proper radio etiquette
* Occasionally assist with loading and unloading mail, small packages and human remains
* Ensure and maintain a safe environment and operation
* Other duties as assigned
Minimum Experience and Qualifications
* High School Diploma or General Education Development (GED) Diploma
* One (1) year of customer service or sales experience
* Must be at least 18 years old
* Complete fluency in written and spoken English
* Must be able to adhere to JetBlue Uniform Policy Manual Standards
* Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
* Able to follow safety guidelines
* Able to perform under pressure and within fixed time constraints
* Able to work in all types of weather conditions
* Able to make occasional trips to other locations for training or temporary assignment
* Must be able to give and receive verbal communication
* Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
* Maintaining a positive, good-natured attitude is essential
* Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed
* Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
* Depending on location, may need to acquire and maintain a United States Customs Clearance
* Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards
* Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Safety Orientation, and Teamwork using AI- or statistically-based scoring
* Available for occasional overnight travel (10%)
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required, this position is not eligible for visa sponsorship
* For internal candidates, good standing in attendance performance and safety
Preferred Experience and Qualifications
* Previous airline experience
* Proficient with Microsoft Office suite
Crewmember Expectations
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment
* Computer/Electronic Tablet and other office equipment
* Ground service equipment
* Handheld radios
* Public Address System
* Jet bridge and/or air stairs (Customer enplaning/deplaning equipment)
* Free-standing computer kiosks used to identify and process Customer reservations
* Light Emitting Diode (LED) screens and signs
Work Environment
* Airport Ramp environment; the outdoor environment may present weather variations and elevated noise levels
* Ability to work weekends or irregular shifts
* Able to make occasional trips to other locations for training or temporary assignment
* Subject to weather and elevated noise levels within airports
* Ability to stand for an extended period of time
Physical Effort
* Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed.
Compensation
* The base pay for this position starts at $18.15. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$18.2 hourly 49d ago
District Sales Executive
Expeditors 4.4
Uniondale, NY job
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors.
The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.
Key Deliverables
These are the minimum results expected from a successful District Sales Executive:
Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
Timely data entry in our Customer Relationship Management tool
Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources
Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations
Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
Involvement in local trade groups, as directed by the District Sales Manager
Take on additional assignments as required, supporting company needs
Qualifications
The ability to meet with customers off-site on a regular basis
Oral and written proficiency in the English language
Strong problem solving, organizational, and interpersonal skills
Ability to work productively both individually and in a team environment
Sense of urgency for goal achievement
Self-motivated with ability to work in a fast-paced and constantly changing environment
Comfortable with regular data entry on a laptop computer
Strong rapport and relationship-building focused
Empowered to make quick decisions in response to changing conditions
Extroverted, confident, enthusiastic and persuasive
Influences others to action
Timeliness and accountability for results
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
Salary: 65K+ commission
$47k-69k yearly est. 14d ago
Ramp Agent - LGA (Part-Time)
Southwest Airlines 4.5
New York, NY job
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
* For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of New York.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Ramp Agent position at LGA within the last 12 months.*
Pay & Benefits:
Pay of $21.25 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings
* Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents
* Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
* Explore more benefits you'll love: *****************************************
Job Summary
Looking for a role where you'll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It's a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you'll gain valuable experience and learn new things in this role - all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp
Additional details
* This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
* New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.
* After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
* This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
* Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
* Learn more about becoming a Ramp Agent and the FAQs: careers.southwestair.com/southwest-ramp-agents
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Duties and Responsibilities
* Provide friendly service to and maintains positive relationships with all internal and external Customers
* Work in a cooperative spirit to ensure the success of our Company
* Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
* Load, unload, service, guide, and direct Company Aircraft
* Receive and record Customer baggage, air freight, mail and company materials as required
* Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
* Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
* Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
* Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
* Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
* Review cargo forms for accuracy and corrects forms as necessary
* Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
* Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
* May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies
* Transport cabin and cleaning equipment between aircraft storage area
* Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
* Manually pushes and pulls push carts and containers
* Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
* May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
* Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company's information system as required
* Duties vary by size and organization of station.
* Provide friendly service to all Co-workers and Customers. Has routine contact with people outside of the Company such as delivery agents, shippers, etc.
* Must be able to meet any physical ability requirements listed on this description
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Responsibilities
* Ability to work well with others as part of a team, and work under stressful situations
* Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period
* Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
* Must be aware of hazardous situations and be able to handle emergencies as needed
* Must work under tight time constraints to accomplish quick turns of aircraft
* Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
* Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
Education
* No education requirement
Experience
* No experience requirement
Licensing/Certification
* Must possess a valid state motor vehicle operator's license
* Must be able to obtain a SIDA badge and meet all local airport requirements
* May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
* Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
* Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
* Must be able to work in cramped or high places
* Must be able to carry heavy items up and down jetway stairs
* Must maintain the ability to wear prescribed uniforms
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Ability to work shift work and/or overtime
* The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
* Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$21.25
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/21/2026
$21.3 hourly 2d ago
Technical Support Controller
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in New York, NY
The Technical Support Controller monitors fleet performance on a daily basis and provides recommendations for preventative maintenance, ongoing troubleshooting and/or aircraft recovery. The position reports to the Manager of Maintenance Operations Center (MOC).
Essential Responsibilities
* Monitor delays, pilot irregularity reports and other technical interruptions
* Identify necessary actions and provide instructions to prevent recurring interruptions. Coordinate with planning, Aircraft on Ground (AOG) and MOC to schedule and allocate parts/tooling for follow up actions
* Research, develop an action plan with aircraft manufacturing representatives to recover aircraft that are hard AOG
* Perform complex tasks as a joint venture with front line techs to improve skills and competencies
* Maintain and distribute records of actions and resolutions
* Periodically report trends and recommendations to Tech Manager(s) and Air Transport Association (ATA) responsible Engineers. Collect front line data that will attribute to organizational effectiveness
* Assist in identifying necessary manual revisions or issuing Info Notices and/or Maintenance Alert Bulletins (MABs) for more effective troubleshooting. Support the Save Our Spares (SOS) and No Fault Found (NFF) policy programs
* Reviews Service News Letters (SNLs) and Airline Operator Telex (AOTs) for troubleshooting information
* Liaise with ATA Engineer, MOC and provide technical assistance and guidance in troubleshooting assignments for Blue Maintenance cities to reduce out of service (OOS) time
* Act as a leader during road trips to reduce OOS times when requested
* Review aircraft Health Diagnosis software (Health Monitoring software DFDR) for symptoms of system degradation and issue appropriate action
* Perform additional duties and responsibilities as assigned to achieve departmental and company objectives
Minimum Experience and Qualifications
* High School Diploma or General Education Development (GED) Diploma with five (5) years' experience in aircraft maintenance, aircraft systems and troubleshooting with a Part 121 operator; OR a Bachelor's degree in Engineering with five (5) years' experience in aircraft maintenance
* Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
* Strong ability to troubleshoot complex aircraft system
* Knowledge of aircraft maintenance processes and procedures
* Strong knowledge of aircraft documentation (Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Fault Isolation Manual (FIM)/Troubleshooting Manual (TSM), Wiring Diagrams (WDs), Aircraft Schematic Manual (ASM), etc.)
* Diverse experience in all aspects of technical operations and aircraft systems
* Available for overnight travel (30%)
* Available to travel to support the recovery of OOS aircraft when needed and on short-notice
* In possession of or the ability to obtain valid travel documents with the ability to travel unrestricted in and out of the United States
* Depending on location, may need to acquire and maintain a United States Customs Clearance
* Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
* Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualifications
* Bachelor's degree in Engineering or Aircraft Maintenance Management
* Experience with E190 and Airbus A320/A321/A220 aircraft
* Knowledge of Microsoft Project, Word, PowerPoint and Excel
* Strong organizational, communication and team building skills
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
* Computer and other office equipment
Work Environment:
* Traditional office environment and occasional field service
* Present for core business hours with occasional off hours support
Physical Effort:
* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Compensation:
* The base pay range for this position starts at $118,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$118k yearly 45d ago
Analyst Strategic Maintenance Planning
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in Islandia, NY
The Analyst Strategic Maintenance Planning will report to the Manager, Strategic Maintenance Planning on the Maintenance Planning team in Technical Operations (Tech Ops). Maintenance Planning is responsible for planning & coordinating all aircraft maintenance tasks on the JetBlue fleet. Our mission is to provide a safe, compliant and reliable aircraft to every customer, every flight, every day. The Analyst Strategic Maintenance Planning will help inform the Operations Strategy for JetBlue Aircraft Line Maintenance.
Essential Responsibilities:
* Gather historical data and publish weekly and monthly operational performance reports.
* Assess trends and provide recommendations to support a fast-paced and growing Airline Operation
* Develop presentations, reports, dashboards, and data visualizations for regular production meetings that drive executive-level decision making
* Review flight schedules, identify risks and opportunities, and provide actionable feedback to Maintenance Planners and the Network Planning team
* Develop and refine the long term forecast of fleet maintenance to inform resource requirements and Planning Strategy
* Support Tech Ops in assessing performance of various operational initiatives
* Build Excel tools and Python scripts to aggregate and analyze Maintenance Operations data
* Develop and maintain Excel Templates and Macros used by Maintenance Planning Team
* Other duties as assigned
Minimum Experience and Qualifications:
* Bachelor's degree in Engineering, Aviation, Operations, Data Analytics, or other quantitative field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant experience
* One (1) year of experience in an analytical role, ideally in aviation, operations, supply chain, manufacturing, or management consulting
* Expert knowledge of Microsoft Office (Excel, Word, PowerPoint and Outlook)
* Expert in Excel pivot tables, look up functions, charts and VBA
* Experience with R, Python, or similar programming language
* Experience with analyzing large datasets from multiple sources
* Working knowledge of statistics and other data analysis concepts
* Available for occasional overnight travel (10%)
* Currently in possession of a valid passport or equivalent travel documents to travel in and out of the United States
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required. This position is not eligible for visa sponsorship.
Preferred Experience and Qualifications:
* Two (2) years of work experience in the airline industry
* Experience in Operations and/or experience in Lean Six Sigma or equivalent methodologies
* Certifications in Continuous Improvement, Lean and/or Six Sigma
* Experience with Data Visualization tools
* Experience with database querying (e.g. SQL, MS Access)
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
* Computer and other office equipment
Work Environment:
* Traditional office environment
* Hangar
Physical Effort:
* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Compensation:
* The base pay range for this position is between $50,000.00 and $89,600.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$50k-89.6k yearly 30d ago
Manager Product Engineering
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in Islandia, NY
The Manager, Product Engineering is the technical point of contact for all products in the designated area of responsibility. The Manager is responsible for planned initiatives, projects, and ongoing IT services, product delivery as well as business partner management. The Manager leads, coaches and develops a team of engineers focused on product delivery. The Manager will be involved in operational support of all products within scope of responsibility.
The Manager is comfortable with maintaining a public profile and building relationships throughout the organization. The Manager is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
Essential Responsibilities:
* Manage a portfolio of products from conception to retirement
* Lead and mentor a team of engineers (including tech leads) as well as business partners while ensuring that the product engineering team delivers with consistency, high quality and predictability
* Create and promote a work environment focused on engineering excellence to attract, develop and encourage a culture of technical innovation while focusing on achieving product goals
* Partner with product management and marketing teams and help develop the product vision and roadmap
* Develop the technology roadmap for products in their area of responsibility to ensure security, reliability and scalability
* Leads the development of policies, standards and guidelines for building and supporting IT products
* Establish frameworks, design and integration patterns as well as guide the software development performed by business partners
* Responsible for developing, maintaining and reporting a financial and resource plan for their area of responsibility
* Act as the escalation point for operational support to assigned portfolio applications with around the clock accessibility
* Manage production and non-production environments through change control management
* Ensure work practices are in line with all audit, security and regulatory requirements
* Partner with other Engineering Managers to ensure alignment and drive efficiencies
* Take a significant role in leading and coaching direct team and/or indirect Crewmembers to support the engagement, growth and development of Succession plan for the IT department
* Other duties as assigned
Minimum Experience and Qualifications:
* Bachelor's Degree in a related discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
* Five (5) years' experience in software engineering
* Three (3) years' experience leading and mentoring Engineering teams
* Hands-on experience with Java, AngularJS and NodeJS
* Working knowledge of cloud computing: Azure, GCP or AWS
* Available for moderate overnight travel (up to 35%)
* Able to work flexible hours and be available for emergency response on short notice
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required, this position is not eligible for visa sponsorship
Preferred Experience and Qualifications:
* Seven (7) years' experience in software engineering
* Experience managing a budget
* Experience managing a full project or initiative, including presenting recommendations to senior leadership
* Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies
* Exposure to JetBlue's IT disciplines and interdependencies and how their needs drive IT strategy
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
* Computer and other office equipment
Work Environment:
* Hybrid work environment
Physical Effort:
* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)
Compensation:
* The base pay range for this position is between $118,800.00 and $177,100.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more
#LI-Hybrid
#LI-AC1
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$118.8k-177.1k yearly 8d ago
Manager CoBrand Acquisition
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in Islandia, NY
Manager Co-Brand Acquisitions The Manager of Co-Brand Acquisitions leads the strategy and day-to-day execution of new customer acquisition initiatives for JetBlue's co-branded credit card products. This role is responsible for developing and implementing acquisition campaigns, managing external partnerships, and driving growth across multiple channels. The Manager serves as the primary point of contact for acquisition-related activities, ensuring alignment between JetBlue, internal stakeholders and external partners. The manager is responsible for forecasting and tracking performance across all channels to ensure goals are reached.
Essential Responsibilities:
* Work cross-functionally to create a plan to achieve co-brand acquisition targets
* Develop and promote the expansion of our co-brand products in both existing and new digital channels
* Work with crewmembers in the operation to support and augment acquisitions through those channels
* Track acquisition performance and regularly communicate key opportunities and/or headwinds in regard to performance targets
* Partner with marketing and creative teams to ensure key messaging and product features are clearly communicated to customers
* Help guide the overall Co-brand strategy and direction to create a compelling value proposition for existing and prospective customers
* Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
* Other duties as assigned
Minimum Experience and Qualifications:
* Bachelor's Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
* Five (5) years of business planning, airline management, or related work experience
* Proficient with Microsoft Office suite
* Available for occasional to frequent overnight travel (30%)
* Currently in possession of a valid passport or equivalent travel documents with the ability to travel into and out of the United States
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualifications:
* Master's Degree in a relevant field
* Experience working organizationally in a matrix-based position
* Previous alliance and airline partnership airline management experience
* Proficiency and knowledgeable of airline reservation systems and ticketing platforms (specifically as related to interline technology, such as IET, codeshare IATCI/ETCI, Teletype, EDIFACT, and PNR)
* Finance acumen, net present value analysis, moderate return on investment analysis experience
* Familiar with economic forecasting and strategic frameworks (i.e. how to structure business arguments)
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report (SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position
Equipment:
* Computer and other office equipment
Work Environment:
* Traditional office environment
Physical Effort:
* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)
Compensation:
* The base pay range for this position is between $81,000.00 and $136,200.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$81k-136.2k yearly 12d ago
Flight Attendant Trainee
American Airlines 4.5
New York job
Cities: DFW Airport - TX, Boston - MA, Charlotte - NC, Chicago - IL, Los Angeles - CA, Miami - FL, New York City JFK - NY, New York City LGA - NY, Philadelphia - PA, Phoenix - AZ, Washington Reagan - DC
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow yourexpertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancingyour career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
AMERICAN AIRLINES IS LOOKING FOR THE BEST!
Why you'll love this job
We are in the business of serving the travel needs of our customers. A warm welcome, dependable, gracious remarkable service, and a safe and comfortable feeling make our customers' journey something they will always remember.
Our flight attendants are proud of this rich tradition - pride you can share when you embark on a career representing American Airlines as an onboard crewmember. Our Flight attendants are the face of American Airlines and are service professionals of the highest caliber, with a desire, drive, and passion to provide outstanding service. If you have a track record of dependability and are a highly customer-focused individual who strives for the best and takes pride in getting the job done, we would like to hear from you.
What you'll do
We are seeking great people who can:
Set a high standard of consistent in-flight service that includes serving hot and cold meals/beverages and selling onboard products
Handle a wide variety of situations while in continuous contact with the public, both on and off the aircraft
Work independently while still being part of a collaborative team and without supervision
Ensure the safety and comfort of our customers
Provide leadership by responding to a variety of emergency and non-emergency situations
Work in climates and locations across the globe and work variable shifts
Meet our high standards of dependability to ensure our flights are on time.
Adhere to company policies, procedures, and attendance/performance standards
Adhere to alternative work schedules, including evenings and weekend
Demonstrating your ability to adapt to the flight attendant lifestyle
What you'll do (cont.)
**All candidates must be willing to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if you graduate from training class, move immediately to any of our base locations including:
BOS (Boston, MA)
CLT (Charlotte, NC)
DCA (Washington, DC)
DFW (Dallas-Fort Worth, TX)
JFK/LGA (New York City, NY)
LAX (Los Angeles, CA)
MIA (Miami, FL)
ORD (Chicago, IL)
PHL (Philadelphia, PA)
PHX (Phoenix, AZ)
All you'll need for success
Minimum Qualifications
Must be at least 20 years of age
High school diploma or GED equivalent required
Height and weight must allow for the safe operation of the aircraft and may not exceed specific aircraft dimensions (for example, must be able to sit in a jump seat and fasten the harness, move throughout the cabin aisle, and operate emergency exits).
Must pass a DOT pre-employment drug test
Must pass a TSA required fingerprint-based criminal history records check and background check
Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs
Must have the legal right to work in the United States and ability to travel unrestricted to/from all states and countries that are served by American Airlines
Willing to relocate based on the company's operational needs if applicable
Able to work nights, weekends, holidays, and extended hours if needed
Able to be on call and available to report for duty in your assigned base (reserve duty). Reserve duty may continue for an undetermined amount of years.
Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform; no visible tattoos, no more than one (1) earring per ear
Ability to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if employed, move immediately to the city to which you are assigned as a base
Required Skills
Ability to read, write, make announcements,, give emergency orders, and communicate in the English Language
Ability to perform all safety-related procedures
Must be service-oriented
Self-starter, must have a positive attitude and a strong desire for success
Skilled in handling difficult situations, problem solving, complaint resolution, and conflict de-escalation
Ability to work with individuals and teams at all levels in the organization
Physical Demands and Working Conditions
Ability to perform assigned duties, including standing for extended periods of time
Physical abilities consistent with day-to-day operations and duties (e.g. lifting luggage, window exits, standard door operating procedures), including the ability to lift fifty (50) pounds
Ability to close overhead storage compartments with a maximum push/pull force of approximately fifty (50) pounds
Assist disabled passengers during the flight into and out of the Inflight wheelchair, then transporting them as needed
Ability to push/pull beverage and food carts on wheels up and down inclines with a maximum force of approximately sixty (60) pounds
Extensive travel, ability to spend consecutive nights away from home and endure all climates
Adhere to alternative work schedules including evenings, weekends, holidays, and extended hours if needed
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our globalnetwork.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offervirtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and supportyou need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping teammembers reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for peopleon life's journey? Feel free to be yourself at American.
Cities: DFW Airport - TX, Boston - MA, Charlotte - NC, Chicago - IL, Los Angeles - CA, Miami - FL, New York City JFK - NY, New York City LGA - NY, Philadelphia - PA, Phoenix - AZ, Washington Reagan - DC
Requisition ID: 76082
$30k-40k yearly est. 49d ago
Lead Engineer Full Stack
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in Islandia, NY
The Lead Engineer Full Stack leads development teams in designing, testing, and implementing responsive web applications. In addition to leading and delegating work to other developers, the Lead Engineer will be responsible for standardization of documentation, code reviews, promoting industry standard best practices, performing detailed estimates and completing finalized solution designs/diagrams. The Lead Engineer role requires excellent interpersonal skills and the ability to communicate complex technology related terminology and capabilities to business and non-technical professionals. The Lead Full Stack Engineer will maintain innovative, scalable solutions that provide value to JetBlue business initiatives.
Essential Responsibilities
* Develop, design, code, debug and document high traffic web applications and services running from cloud platforms.
* Provide technical leadership around the delivery of component designs and development.
* Evaluate new technologies and determine viability per solution.
* Analyze requirements and solution architecture and provide task specific estimates.
* Mentor junior engineers on coding practices and design decisions.
* Participate in code reviews to ensure high quality and consistent coding practices.
* Lead scrum teams in agile methodology, sprint planning, backlog grooming.
* Break down architecture solutions into tasks for team members.
* Collaborate closely with other IT teams globally from Product Management, Architecture, DevOps, Quality Assurance (QA), Infrastructure.
* Other duties as assigned.
Minimum Experience and Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
* Four (4) years of software engineering experience, building responsive web applications and Application Program Interfaces (APIs)
* Four (4) years of professional full stack development using NodeJs, Java, Angular
* Four (4) years of experience in agile practices in Scrum teams
* Two (2) years of experience with Magnolia CMS, particularly in headless mode
* Experience with Continuous Integration (CI)/Continuous Delivery (CD) pipeline and tools like Jenkins, Sonarqube
* Experience with developing software applications in at least one of the major Cloud platforms - Azure, GCP or AWS
* Available for moderate overnight travel (up to 15%)
* In possession of valid travel documents with the ability to travel in and out of the United States
* Able to work flexible hours and be available for emergency response on short notice
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
* Three (3) years of experience leading/mentoring team of software engineers
* Experience with high traffic, consumer-facing websites
* Experience with Magnolia Content Management Systems (CMS) and Fastly Content Delivery Networks (CDN)
* Knowledge of Search Engine Optimization (SEO)
* Knowledge of modern software architecture, microservices, micro-frontends, serverless applications and frameworks
* Keen interest in application security and knowledge of security best practices
* Knowledge of DevOps practices
* Experience with Yarn, Gradle, WebPack, CSS
* Azure certifications (Developer associate or Solutions Architect)
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
* Computer and other office equipment
Work Environment:
* Traditional office environment
Physical Effort:
* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Compensation:
* The base pay range for this position is between $117,500.00 and $150,400.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
#LI-AC1
#LI-Hybrid
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$117.5k-150.4k yearly 16d ago
Plant Maintenance Mechanic - Ground Service Equipment (New York City, NY, US)
American Airlines 4.5
New York, NY job
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time.
* There are also opportunities for job growth and advancement, training, and working with many of the industry's most talented aviation professionals.
* Starting pay is $39.59 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
* Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job, absent undue hardship. Please contact Accommodations@aa.com should you wish to request an accommodation.
Technical Functions
* Execute assignments requiring auto mechanic skills
* Tow ground equipment
* Execute assignments requiring skills from a skilled journeyman trade
* Execute assignments requiring electrical skills
* Execute assignments involving high-pressure hydraulic skills
* Execute assignments requiring heating and air conditioning-related skills
* Maintain required licenses, certifications, and/or qualifications
* Connect/remove ground power and ground start units
GSE / Facilities General Functions
* Assist in storage, removal, and clean-up of hazardous waste
* Ensure forms, records, reports, and other work-related paperwork are completed properly
* Request parts
* Clean work area after each shift in preparation for the next crew
* Perform Foreign Object Debris (FOD) walks
* Coordinate with vendors regarding technical questions
* Explain work procedures to other personnel
* Escort vendors throughout airport property
American Airlines General Functions
* Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays
* Perform all functions in accordance with safety procedures and policies
* Complete job-relevant trainings
* Adhere to government regulations (e.g., DOT, FAA, TSA)
* Adhere to company policies, procedures, and performance standards
* Follow instructions from supervisor or Crew Chief, as applicable
* Coordinate with other employees, vendors, and stakeholders to accomplish work tasks
* Perform duties that require general safety awareness (e.g., when working in an area with moving vehicles)
* Wear uniforms and work shoes as required by company policy
* Use relevant electronic systems to complete work
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED.
* Valid driver's license.
* Ability to read, write, fluently speak and understand the English language or language native to geographical location.
* Minimum of eighteen (18) months training from an accredited school in automotive mechanical maintenance, or 18 months mechanical experience on automotive equipment.
* Possess the applicable state or city license.
* Must be willing to work outdoors in any weather conditions in accordance with Company Safety Guidelines.
* Must be willing to work extra hours when there are operational needs, such as weather delays.
* Ability to work rotating shifts including weekends, holidays, and days off.
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA).
* Must be able to secure appropriate airport authority and/or US Customs security badges.
* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$39.6 hourly 5d ago
Logistics & Supply Chain Intern - Buffalo NY
Expeditors 4.4
Buffalo, NY job
Global logistics and supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment; all of which foster an innovative, customer service-based approach to logistics. We move freight, provide regulatory compliance services, and bring supply chain stability to our customers.
Job Description
Want to help others get the healthcare and retail products they need? Support a new tech product launch? Move the machinery that will power a new plant or improve our planet's wellness? That's what we do…
Connect with us to learn more about what makes Expeditors unique…
You'd be surprised how far we'll go for you!
Qualifications
Friendly, positive attitude
Passion for learning
Collaborative spirit for listening and communicating
Motivated to be efficient, effective and always improving
Highly organized with solid computer skills
Demonstrate sense of urgency & attention to detail in everything you do
Position is on-site - candidate must be located in Western New York State
Additional Information
Our Mission
To set the standard for excellence in global logistics and customer service, through total commitment to quality in people and services, with superior financial results.
Our Culture
Around the office, you can feel a great sense of pride in our work, energy in what we do, and focus on building strong relationships with our customers. Leadership, teamwork, and trust are the prevailing winds that drive rewarding careers-and our great company-forward. While our offices are neat and our dress professional, we love curiosity and aren't afraid to have a little fun.
Our Vision
To provide unlimited opportunity for our people to grow their knowledge, contribution and compensation.
Starting pay is $17.50 per hour during internship period
See ********************************** for more on what we do!
$17.5 hourly 60d+ ago
Ocean Import Agent
Expeditors 4.4
Uniondale, NY job
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
+ Operations/Industry Knowledge
+ Customer Service
+ Vendor Relations
+ Procedure and Productivity Standards Adherence
+ Accounting
+ Accurate and Timely Billing
+ Self Development
+ Understand department process flow, looking for best practices to improve operational efficiency and productivity
+ Overseas communications, timely responses to emails and requests (internal and external)
+ Escalation of problems to Management when necessary
+ Bachelor's degree preferred.
+ 6 months experience in Ocean Import
+ Effective interpersonal skills.?
+ Good computer skills (Excel, Word, PowerPoint)
+ Attention to Detail
+ Fluent in English
Reporting Structure
+ Ocean Import Lead Agent, Supervisor and Manager
Expeditors offers excellent benefits:
+ Paid Vacation, Holiday, Sick Time
+ Health Plan: Medical
+ Life Insurance
+ Employee Stock Purchase Plan
+ Training and Personnel Development Program
+ Growth opportunities within the company
+ Employee Referral Program Bonus
Salary Range - $48,000 - $55,000
$48k-55k yearly 16d ago
Material Logistics Specialist
American Airlines 4.5
New York, NY job
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time.
+ There are also opportunities for job growth and advancement, training, and working with many of the industry's most talented aviation professionals.
+ Starting pay is $21.82 per hour.
**What you'll do**
**These are the essential functions of the job**
_This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations._
+ _Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job, absent undue hardship. Please contact_ _Accommodations@aa.com_ _should you wish to request an accommodation._
**Technical Functions**
+ Maintain inventory within established specifications and in serviceable condition by following the appropriate procedure to exchange a broken tool, to request repairs, or to requisition additional supplies
+ Check items handled against requisitioning or accompanying forms to identify any apparent mishandling, discrepancy, or other error
+ Check tools for serviceability and expiration date
+ Count physical inventory, checking minimums and maximums
+ Identify objects by referring to parts catalogues, parts lists, location index, and company manuals
+ Inventory and warehouse supplies, including tools and materials
+ Issue items upon request to authorized personnel
+ Load and unload items
+ Pack and unpack items
+ Place discrepancy items into a special action holding area (SAD)
+ Receive and prepare parts and materials for shipment
+ Requisition parts and materials
+ Set up stock room/inventory facilities (e.g., determine proper storage methods, identification, and stock location)
+ Sort non-serviceable items into salvage or scrap bins according to their condition
+ Stock and retrieve items according to company, fire safety, and "good housekeeping" regulations and practices
+ Visually inspect items for defects, damage, or wear
+ Complete proper paperwork to loan, borrow, or buy parts from other airlines
+ Correct routine errors related to requisitioning and its accompanying forms
+ Exchange information with Inventory Records personnel
+ Give data on stock to Company personnel
+ Provide support to management in the completion of audits, as needed
+ Read and understand materials, such as FAA/OSHA regulations and packaging instructions for shipping out dangerous goods
+ Report any discrepancies to Crew Chief or supervisor
+ Report overdue items and shortages to Crew Chief or supervisor
+ Drive motor vehicles and other stores equipment
+ Obtain certification on and drive a forklift
+ Operate storage equipment (e.g., parts chaser, tricycles, and other carts) in a safe manner
+ Pick-up and deliver parts and materials to designated locations
+ Use handhelds (e.g., iPads, scanners) to confirm receipt of company materials
+ Use proper personal protective equipment (PPE) to perform work (e.g., harnesses or seatbelts)
+ Use various tools (e.g., hammer, pliers, screwdriver, drill)
**MLS General Functions**
+ Perform general housekeeping in work area
+ Handle hazardous materials
+ Sign for the quality of own work
+ Maintain knowledge of and work with manuals, supply/parts catalogs, electronics parts tracking systems, and other parts ordering devices
+ Maintain knowledge of tool Inventory and control systems, tool checkout, including shelf-life items and certification records
+ Maintain security clearance, driver's license, and Security Identification Display Area (SIDA) badge
**What you'll do (cont.)**
**American Airlines General Functions**
+ Coordinate with other employees and stakeholders to accomplish work tasks
+ Receive assignments from Crew Chief or supervisor
+ Properly complete forms, records, reports, and other paperwork
+ Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays
+ Perform all functions in accordance with safety procedures and policies
+ Complete job-relevant trainings
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED.
+ Valid driver's license.
+ Ability to read, write, fluently speak and understand the English language or language native to geographical location.
+ Applicants must have either successfully completed two years (equivalent) of college or have received a certificate from an acceptable trade/technical school or must have twelve (12) or more months of acceptable experience in a general warehouse or similar type supply function involving receiving, shipping and binning material by parts and serial number.
+ Successful completion of all required qualifying tests; including hazardous material handling.
+ Read and write legibly to complete forms and/or acknowledge messages, as well as identify Company part numbers, invoice, bill of lading, and shipper numbers, as required.
+ Ability to distinguish colors.
+ Use simple arithmetic (Addition and subtraction of six-digit numbers)
+ Must have knowledge of and the ability to use basic computer skills.
+ Expected to meet all qualifications as designated in the Material Process Specification Manual (MPSM) and satisfactorily demonstrate qualifications by successfully completing the applicable test(s) prior to the expiration of the probationary period.
+ Must be willing to work outdoors in any weather conditions in accordance with Company Safety Guidelines.
+ Must be willing to work extra hours when there are operational needs, such as weather delays.
+ Ability to work rotating shifts including weekends, holidays, and days off.
+ Reports to work on a regular and timely basis.
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA).
+ Must be able to secure appropriate airport authority and/or US Customs security badges.
+ This job is subject to Department of Transportation (DOT) drug and alcohol testing. Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two-year period. Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines, and Opiates.
+ Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
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