The Quality Assurance Investigator conducts investigations of significant events (i.e, quality escapes, accidents, incidents and occurrences) that occur within Tech Ops and associated JetBlue Business Partners to support the Event Analysis Program as part of JetBlue's Continuing Analysis Surveillance System (CASS) Program. The Quality Assurance Investigator will report track and trend relevant significant events / quality escapes, track recommendations and corrective actions resulting from all assigned Tech Ops investigations.
Essential Responsibilities
* Identify & manage all assigned Tech Ops significant events.
* Conduct Investigations of assigned significant events, quality escapes, accidents, incidents and occurrences throughout Tech Ops organization and associated JetBlue Business Partners.
* Facilitate accurate root cause determination; and when required, effective corrective action plans to mitigate risks.
* Provide extensive internal/external coordination and communication with appropriate JetBlue teams and associated JetBlue business partners.
* Conduct post significant events/quality escape investigations and prepare reports identifying possible root causes, hazards, ineffective risk controls.
* Assist in compliance reviews, general/safety risk assessments and other assessments to support Tech Ops and Safety management.
* Coordinate & liaise with Tech Ops & Safety Leadership, Federal Aviation Administration (FAA), National Transportation Safety Board (NTSB) & similar agencies, aircraft manufacturers, JetBlue business partners & operators during investigations as required.
* Ensure investigation findings and reports are factual & accurate in support of JetBlue Leadership, decision makers, and involved parties.
* Support the JetBlue CASS as required by providing technical leadership in your area of expertise to complement the Safety Management System (SMS) design, maintenance and risk analysis.
* Responds promptly & manages Tech Ops significant event / quality escape investigations related in the JetBlue Event Management System and applicable internal databases.
* Produce daily, weekly, monthly and annual reports as necessary and directed by the Manager Quality Assurance/CASS.
* Maintain records of all investigation records in accordance with the JetBlue CASS Manual.
* Analyzes data from significant events, quality escapes, self-assessments, inspections and investigations to identify trends and recommend corrective actions.
* Perform periodic Follow-Up evaluations on corrective actions to ensure implementation and effectiveness.
* Other duties as assigned.
Minimum Experience and Qualifications
* High School Diploma or General Education Development (GED) Diploma
* Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
* Four (4) years of commercial aircraft (14 CFR Part 121 Air Carrier) Maintenance, Quality Control, Quality Assurance or applicable Military experience
* Thorough working knowledge of Federal Aviation Regulations
* Formal safety, accident or related investigation training
* Demonstrated ability to research and draft program policies, procedures, correspondence, technical reports and manuals
* Must have excellent oral and written communication skills
* Demonstrated knowledge of Microsoft Office programs (Outlook, Word, Excel, Access, PowerPoint)
* Available for short notice overnight travel (
* Must be in possession of valid travel documents with the ability to travel in and out of the United States
* Ability to qualify and maintain Technical Operations skills, qualifications and training through JetBlue University (JBU) and/or business partner training
* Able to perform under pressure and within fixed time constraints
* Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
* Depending on location, may need to acquire and maintain a United States Customs Clearance
* Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required, this position is not eligible for visa sponsorship
Preferred Experience and Qualifications
* Bachelor's Degree in Engineering or Science - Mechanical, Aeronautical, Maintenance Management or Similar
* Two (2) years of aviation significant event (investigation) analysis experience
* Three (3) years of airline technical investigations
* Understanding of aircraft continued airworthiness maintenance programs and/or certification requirements
* Previous Aircraft Systems & Troubleshooting Training
* Experience working with NTSB, FAA or another equivalent regulatory agency
* Experience in Event Management & Maintenance and Engineering (M&E) Software Systems or other related programs
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment:
* Computer and other office equipment
* Personal Protective Equipment, as required
* Airport operations equipment (Forklift, Aircraft Tug, Line Maintenance Vehicles, etc.)
Work Environment:
* Traditional office environment
* Airport environment to include ramp and hangar environment
Physical Effort:
* Light physical activity required by handling objects up to fifty (50) pounds
Compensation:
* The base pay range for this position is between $66,300.00 and $110,00.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$66.3k-110k yearly 6d ago
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Technical Support Controller
Jetblue Airways Corp 4.7
Jetblue Airways Corp job in New York, NY
The Technical Support Controller monitors fleet performance on a daily basis and provides recommendations for preventative maintenance, ongoing troubleshooting and/or aircraft recovery. The position reports to the Manager of Maintenance Operations Center (MOC).
Essential Responsibilities
* Monitor delays, pilot irregularity reports and other technical interruptions
* Identify necessary actions and provide instructions to prevent recurring interruptions. Coordinate with planning, Aircraft on Ground (AOG) and MOC to schedule and allocate parts/tooling for follow up actions
* Research, develop an action plan with aircraft manufacturing representatives to recover aircraft that are hard AOG
* Perform complex tasks as a joint venture with front line techs to improve skills and competencies
* Maintain and distribute records of actions and resolutions
* Periodically report trends and recommendations to Tech Manager(s) and Air Transport Association (ATA) responsible Engineers. Collect front line data that will attribute to organizational effectiveness
* Assist in identifying necessary manual revisions or issuing Info Notices and/or Maintenance Alert Bulletins (MABs) for more effective troubleshooting. Support the Save Our Spares (SOS) and No Fault Found (NFF) policy programs
* Reviews Service News Letters (SNLs) and Airline Operator Telex (AOTs) for troubleshooting information
* Liaise with ATA Engineer, MOC and provide technical assistance and guidance in troubleshooting assignments for Blue Maintenance cities to reduce out of service (OOS) time
* Act as a leader during road trips to reduce OOS times when requested
* Review aircraft Health Diagnosis software (Health Monitoring software DFDR) for symptoms of system degradation and issue appropriate action
* Perform additional duties and responsibilities as assigned to achieve departmental and company objectives
Minimum Experience and Qualifications
* High School Diploma or General Education Development (GED) Diploma with five (5) years' experience in aircraft maintenance, aircraft systems and troubleshooting with a Part 121 operator; OR a Bachelor's degree in Engineering with five (5) years' experience in aircraft maintenance
* Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
* Strong ability to troubleshoot complex aircraft system
* Knowledge of aircraft maintenance processes and procedures
* Strong knowledge of aircraft documentation (Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Fault Isolation Manual (FIM)/Troubleshooting Manual (TSM), Wiring Diagrams (WDs), Aircraft Schematic Manual (ASM), etc.)
* Diverse experience in all aspects of technical operations and aircraft systems
* Available for overnight travel (30%)
* Available to travel to support the recovery of OOS aircraft when needed and on short-notice
* In possession of or the ability to obtain valid travel documents with the ability to travel unrestricted in and out of the United States
* Depending on location, may need to acquire and maintain a United States Customs Clearance
* Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
* Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards
* Must pass a pre-employment drug test
* Must be legally eligible to work in the country in which the position is located
* Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred Experience and Qualifications
* Bachelor's degree in Engineering or Aircraft Maintenance Management
* Experience with E190 and Airbus A320/A321/A220 aircraft
* Knowledge of Microsoft Project, Word, PowerPoint and Excel
* Strong organizational, communication and team building skills
Crewmember Expectations:
* Regular attendance and punctuality
* Potential need to work flexible hours and be available to respond on short-notice
* Able to maintain a professional appearance
* When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
* Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
* Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
* Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
* Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
* Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
* Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
* The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
* Computer and other office equipment
Work Environment:
* Traditional office environment and occasional field service
* Present for core business hours with occasional off hours support
Physical Effort:
* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Compensation:
* The base pay range for this position starts at $118,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
$118k yearly 46d ago
Customer Service Manager, Airport Workforce Management
American Airlines Group, Inc. 4.5
New York, NY job
Customer Service Manager, Service Manager, Customer Service, Management, Workforce, Manager, Retail, Airline
$56k-82k yearly est. 2d ago
Operations Coordinator, Inflight - JFK (New York City, NY, US)
American Airlines 4.5
New York, NY job
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Inflight Team, within the Customer Experience Division. Responsible for providing support to Flight Attendants and facilitating the enhancement of the customer experience by achieving on time departures through increased inter-departmental interaction, consistent communication, use of operational resources, and team member accountability.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Acts as the liaison with local and system departments, e.g. IOC, Control Center (Tower), Customer Care, Crew Scheduling, Customer Ops, Daily Ops, Catering, Cabin Appearance, Business Partners and the Flight Department
Oversee Flight Service base operational reliability by taking lead role in dependability engagement, communication, & accountability.
Handles operational events and proactively provides crew assistance or delay mitigation based on priority of engagement and operational impact.
Coordinates with Daily Operations/IOC to respond to Flight Attendant injuries and aircraft emergencies by providing appropriate base guidance and support.
Notifies rescheduled and reassigned Flight Attendants' traveling through the base.
Provides status of department reliability and communicates irregularities which may impact the daily operation to Inflight, IOC, and Hub Control Center leadership.
Coordinates with Crew Scheduling/Tracking for pre-boarding of flights or re-crewing, if necessary.
Assists with administrative duties, such as delay investigations, daily and monthly reports pertaining to operational activities.
Investigates and documents delays including Right Start, IPD (International Premium), IFS (International Flagship Service).
Implements selected policies, as well as ensuring established guidelines are followed and enforced.
Coordinate and host base activities to support engagement initiatives
May conduct coaching and counseling as appropriate
Assists with Flight Attendant reasonable cause drug and alcohol testing.
Provides Flight Attendant EFB (Electronic Flight Bag) support.
Salary Range: $50,000.00-65,000.00
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED equivalency
PC, Sabre, DECS, and RES experience
Must be able to work shift work, including weekends and holidays.
Must be able to work on-site at assigned base/location.
Preferred Qualifications- Education & Prior Job Experience
Bachelors degree preferred/or equivalent work experience.
Strongly preferred to have completed Flight Attendant training as prescribed by the FAA and whose name appears on the current Flight Attendant System Seniority List
Current Passenger Service, Passenger Sales or Crew Scheduling experience.
Knowledge of company on-time performance goals and dependability metrics.
An understanding of working with a contract labor group is desirable.
Skills, Licenses & Certifications
Sound judgement and strong decision making skills
Ability to work independently as well as collaboratively
Ability to prioritize, multi-task and manage several events and situations simultaneously
Ability to work under demanding operational conditions
Excellent interpersonal, oral and written communication skills
Ability to work all shifts, holidays, and overtime as required
Requires rotation of shifts and days off
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security
identification display areas (SIDA) and secure US Customs security badge if applicable
* Must Pass U.S. Department of Transportation (DOT) mandated drug test
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$50k-65k yearly 2d ago
Ramp Agent - LGA (Part-Time)
Southwest Airlines 4.5
New York, NY job
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
* For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of New York.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Ramp Agent position at LGA within the last 12 months.*
Pay & Benefits:
Pay of $21.25 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings
* Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents
* Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
* Explore more benefits you'll love: *****************************************
Job Summary
Looking for a role where you'll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It's a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you'll gain valuable experience and learn new things in this role - all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp
Additional details
* This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
* New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.
* After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
* This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
* Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
* Learn more about becoming a Ramp Agent and the FAQs: careers.southwestair.com/southwest-ramp-agents
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Duties and Responsibilities
* Provide friendly service to and maintains positive relationships with all internal and external Customers
* Work in a cooperative spirit to ensure the success of our Company
* Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
* Load, unload, service, guide, and direct Company Aircraft
* Receive and record Customer baggage, air freight, mail and company materials as required
* Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
* Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
* Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
* Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
* Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
* Review cargo forms for accuracy and corrects forms as necessary
* Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
* Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
* May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies
* Transport cabin and cleaning equipment between aircraft storage area
* Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
* Manually pushes and pulls push carts and containers
* Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
* May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
* Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company's information system as required
* Duties vary by size and organization of station.
* Provide friendly service to all Co-workers and Customers. Has routine contact with people outside of the Company such as delivery agents, shippers, etc.
* Must be able to meet any physical ability requirements listed on this description
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Responsibilities
* Ability to work well with others as part of a team, and work under stressful situations
* Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period
* Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
* Must be aware of hazardous situations and be able to handle emergencies as needed
* Must work under tight time constraints to accomplish quick turns of aircraft
* Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
* Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
Education
* No education requirement
Experience
* No experience requirement
Licensing/Certification
* Must possess a valid state motor vehicle operator's license
* Must be able to obtain a SIDA badge and meet all local airport requirements
* May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
* Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
* Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
* Must be able to work in cramped or high places
* Must be able to carry heavy items up and down jetway stairs
* Must maintain the ability to wear prescribed uniforms
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Ability to work shift work and/or overtime
* The pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
* Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$21.25
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/21/2026
$21.3 hourly 3d ago
Supervisor Ramp - LGA
Southwest Airlines 4.5
New York, NY job
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
:
* For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of New York.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
and not selected for the Supervisor Ramp position at LGA within the last 12 months.*
Pay & Benefits
Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you'll love:
* Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
* Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
* Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*
* Competitive health insurance for you and your eligible dependents
* Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
* Explore more benefits you'll love: *****************************************
Want to lead a Team that keeps planes moving safely and on time? Ramp Supervisors at Southwest Airlines manage Ramp Agents and make sure aircraft arrive and depart on schedule. They guide the Team, check that safety rules are followed, and keep equipment ready for use. Supervisors also handle scheduling, training, and daily reports. They work with other Airport Operations Teams to solve problems and share updates. This role is great for someone who enjoys leading People and helping Southwest deliver safe, efficient, and on-time service every day.
Additional details
* The Supervisor Ramp works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
* U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
* Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop, and engage employees
* Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
* Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
* Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
* Monitor and guide ground support performance to ensure requirements are met
* Ensure all equipment including GSE is maintained and available for the operation
* Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
* Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
* Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently
* Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding
* Work with staff planning to build bids that are in line with our Department's hourly goals.
* Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
* Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
* May perform other job duties as directed by Employee's Leaders
Knowledge, Skills, and Abilities
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
* Knowledge of applicable Collective Bargaining Agreements and their applications
* Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
* Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
* Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
* Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
* Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
* Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others
* Ability to recognize and address performance and safety concerns in a timely manner
Education
* N/A
Experience
* Fully functioning, broad knowledge of Airline Operations
Licensing/Certification
* Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
* Must possess a current valid driver's license issued in the United States
* Must be able to obtain GSC qualification and comply with the DOT (Department of Transportation) drug and alcohol testing program
* May be required by Station Leadership to obtain a Customs' Seal and meet all requirements to work on international flights
Physical Abilities
* Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
* Ability to communicate and interact with others in the English language to meet the demands of the job
* Ability to perform assigned duties with potential exposure to excessive noise, vibrations, and/or sensory conditions
* Ability to perform assigned duties in outdoor and inclement weather conditions
* Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
* Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
* Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
Other Qualifications
* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
* Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
* Must be at least 18 years of age
* Must be able to comply with Company attendance standards as described in established guidelines
* Pay amount doesn't guarantee employment for any particular period.
401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position.
* Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/22/2026
$34.9-36.4 hourly 3d ago
Human Resources Manager, Airport Customer Service (JFK)
Delta Air Lines, Inc. 4.7
New York, NY job
How you'll help us Keep Climbing (overview & key responsibilities) The Human Resources Manager role is responsible for human resources field support for an assigned client group at Delta Air Lines, Inc. The HR Manager acts as a strategic business partner for clients throughout the
United States. The role is responsible for ensuring the effective and
consistent delivery of human resources services including coaching/counseling
employees and management, sourcing and selection, performance management
programs, organizational effectiveness, compensation and providing Human Resources
leadership. This position will support the Airport Customer Service operations
and will be based in JFK.
Responsibilities:
+ Anticipating and meeting client needs
+ Executing service delivery systems
+ Creating integrated solutions to business problems or issues
+ Acting as an employee and company advocate that can balance decision makingappropriately.
+ This position is also responsible for developing relationships withindividuals, employee groups and leaders of the business to communicate companypolicies/programs/procedures while providing leadership around organizationalchange, process consultation and organizational development.
+ The HR Manager role is central in imparting HR expertise to managementpersonnel and influencing clients based on company policy, focusing on positiveemployee relations and applicable laws.
+ The HR Manager often serves as project lead/representative for corporateprojects, managing timelines, and working with cross-divisional teams anddevelops both strategic and tactical plans that create a safety consciousenvironment resulting in employee safety and well-being.
What you need to succeed (minimum qualifications)
+ 5-10 years of HR Manager Experience supporting a businessunit (or equivalent years of experience) is required. Ideal candidate will havea general knowledge of all and more specific HR technical competence in atleast three of the following HR disciplines: compensation, benefits,employment, employee/labor relations, training/development, EEO, andorganizational development.
+ Must have the ability to travel up to 40% of the time with some overnighttravel included.
+ Should possess excellent oral and written communication skills, stronganalytical skills, strong management presence, adaptability and be able to worksuccessfully across business unit lines and at all levels.
+ Should have effective platform/presentation skills and be a successful problemsolver
+ Must have the ability to work well independently with minimal supervision
+ Should be able to think strategically, lead and influence decision making, andbe able to build and maintain effective relationships.
+ Should be able to balance multiple priorities, work under pressure with complexissues within established time constraints, and meet deadlines and objectives.
+ Develops both strategic and tactical plans that create a safety-consciousenvironment resulting in employee safety and well-being.
+ Must be performing satisfactorily in present position
+ Consistently prioritizes safety and security of self, others, and personaldata.
+ Embraces diverse people, thinking, and styles.
+ Possesses a high school diploma, GED, or high school equivalency.
+ Is at least 18 years of age and has authorization to work in the United States
What will give you a competitive edge (preferred qualifications)
+ Bachelor's degree in human resources management, businessmanagement or in a related field of study is strongly preferred.
+ PHR/SPHR or other HR-related professional certification is preferred.
+ Previous management/supervisory experience is preferred.
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
+ Competitive salary, industry-leading profit sharing program, and performance incentives
+ 401(k) with generous company contributions up to 9%
+ New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31)
+ In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
+ 10 paid holidays per calendar year
+ Birthing parents are eligible for 12-weeks of paid maternity/parental leave
+ Non-birthing parents are eligible for 2-weeks of paid parental leave
+ Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
+ Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
+ Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
+ Domestic and International space-available flight privileges for employees and eligible family members
+ Career development programs to achieve your long-term career goals
+ World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
+ Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
+ Recognition rewards and awards through the platform Unstoppable Together
+ Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
Pay Range: $81300.00-$221000.00 annually
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here
$81.3k-221k yearly 60d+ ago
District Sales Executive
Expeditors 4.4
Uniondale, NY job
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors.
The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.
Key Deliverables
These are the minimum results expected from a successful District Sales Executive:
Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
Timely data entry in our Customer Relationship Management tool
Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources
Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations
Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
Involvement in local trade groups, as directed by the District Sales Manager
Take on additional assignments as required, supporting company needs
Qualifications
The ability to meet with customers off-site on a regular basis
Oral and written proficiency in the English language
Strong problem solving, organizational, and interpersonal skills
Ability to work productively both individually and in a team environment
Sense of urgency for goal achievement
Self-motivated with ability to work in a fast-paced and constantly changing environment
Comfortable with regular data entry on a laptop computer
Strong rapport and relationship-building focused
Empowered to make quick decisions in response to changing conditions
Extroverted, confident, enthusiastic and persuasive
Influences others to action
Timeliness and accountability for results
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
Salary: 65K+ commission
$47k-69k yearly est. 14d ago
Supervisor, Aircraft Line Maintenance Hub (New York City, NY, US)
American Airlines 4.5
New York, NY job
Why you'll love this job * This job is a member of the Line Maintenance Team within the Integrated Operations Division. * Responsible for overseeing aircraft maintenance technicians in the repair and return to service of American Airlines' aircraft. Supervisors are front line leaders of people in the safe, compliant and timely return to service our aircraft. They do this by effectively managing the workload, resources, and work relationships of both internal customers & support groups and external regulatory authorities & vendors.
* Salary Range: $103,000 - $134,000
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
What you'll do
* Guides and directs terminal and/or hangar aircraft maintenance through crew chiefs and leads
* Oversees the implementation of the organization's plans, processes, policies, and procedures
* Ensures crews are efficiently utilized to accomplish the operation's workload
* Meets company objectives in accordance with company policies and procedures
* Responsible for timely and comprehensive communication flow to the workforce
* Maintains effective work relationships with airport management, FAA, TSA, other government agencies, suppliers, and similar groups
* Collaborates with other supervisors to accomplish directives and objectives
* Identifies and takings steps to correct unsatisfactory results
* Identifies training and development needs of AMTs within span of control
* Provides effective feedback for crew chief and lead coaching/development
* Effectively works with union leadership and workforce
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED equivalency
* 3 to 4 years of aircraft maintenance experience
* FAA Airframe & Powerplant Certificate
* Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
* Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Preferred Qualifications- Education & Prior Job Experience
* Associates or Bachelor's degree in business or technical field or equivalent work experience
* 2 years of a successful track record of management in maintenance and/or production environments
* 3 years hands-on experience in the repair or manufacture of large transport category aircraft
Skills, Licenses & Certifications
* Knowledge of functional area
* Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
* Ability to supervise management, non-management and contract labor work groups
* Ability to concurrently handle multiple responsibilities
* Strong interpersonal and PC skills
* Ability to concurrently supervise multiple areas of responsibility
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$103k-134k yearly 4d ago
Ocean Import Agent
Expeditors 4.4
Uniondale, NY job
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
Operations/Industry Knowledge
Customer Service
Vendor Relations
Procedure and Productivity Standards Adherence
Accounting
Accurate and Timely Billing
Self Development
Understand department process flow, looking for best practices to improve operational efficiency and productivity
Overseas communications, timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Qualifications
Bachelor's degree preferred.
6 months experience in Ocean Import
Effective interpersonal skills.?
Good computer skills (Excel, Word, PowerPoint)
Attention to Detail
Fluent in English
Reporting Structure
Ocean Import Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
Salary Range - $48,000 - $55,000
$48k-55k yearly 15d ago
Plant Maintenance Mechanic - Ground Service Equipment (New York City, NY, US)
American Airlines 4.5
New York, NY job
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time.
* There are also opportunities for job growth and advancement, training, and working with many of the industry's most talented aviation professionals.
* Starting pay is $39.59 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
* Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job, absent undue hardship. Please contact Accommodations@aa.com should you wish to request an accommodation.
Technical Functions
* Execute assignments requiring auto mechanic skills
* Tow ground equipment
* Execute assignments requiring skills from a skilled journeyman trade
* Execute assignments requiring electrical skills
* Execute assignments involving high-pressure hydraulic skills
* Execute assignments requiring heating and air conditioning-related skills
* Maintain required licenses, certifications, and/or qualifications
* Connect/remove ground power and ground start units
GSE / Facilities General Functions
* Assist in storage, removal, and clean-up of hazardous waste
* Ensure forms, records, reports, and other work-related paperwork are completed properly
* Request parts
* Clean work area after each shift in preparation for the next crew
* Perform Foreign Object Debris (FOD) walks
* Coordinate with vendors regarding technical questions
* Explain work procedures to other personnel
* Escort vendors throughout airport property
American Airlines General Functions
* Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays
* Perform all functions in accordance with safety procedures and policies
* Complete job-relevant trainings
* Adhere to government regulations (e.g., DOT, FAA, TSA)
* Adhere to company policies, procedures, and performance standards
* Follow instructions from supervisor or Crew Chief, as applicable
* Coordinate with other employees, vendors, and stakeholders to accomplish work tasks
* Perform duties that require general safety awareness (e.g., when working in an area with moving vehicles)
* Wear uniforms and work shoes as required by company policy
* Use relevant electronic systems to complete work
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED.
* Valid driver's license.
* Ability to read, write, fluently speak and understand the English language or language native to geographical location.
* Minimum of eighteen (18) months training from an accredited school in automotive mechanical maintenance, or 18 months mechanical experience on automotive equipment.
* Possess the applicable state or city license.
* Must be willing to work outdoors in any weather conditions in accordance with Company Safety Guidelines.
* Must be willing to work extra hours when there are operational needs, such as weather delays.
* Ability to work rotating shifts including weekends, holidays, and days off.
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA).
* Must be able to secure appropriate airport authority and/or US Customs security badges.
* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$39.6 hourly 6d ago
Material Logistics Specialist
American Airlines 4.5
New York, NY job
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time.
+ There are also opportunities for job growth and advancement, training, and working with many of the industry's most talented aviation professionals.
+ Starting pay is $21.82 per hour.
**What you'll do**
**These are the essential functions of the job**
_This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations._
+ _Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job, absent undue hardship. Please contact_ _Accommodations@aa.com_ _should you wish to request an accommodation._
**Technical Functions**
+ Maintain inventory within established specifications and in serviceable condition by following the appropriate procedure to exchange a broken tool, to request repairs, or to requisition additional supplies
+ Check items handled against requisitioning or accompanying forms to identify any apparent mishandling, discrepancy, or other error
+ Check tools for serviceability and expiration date
+ Count physical inventory, checking minimums and maximums
+ Identify objects by referring to parts catalogues, parts lists, location index, and company manuals
+ Inventory and warehouse supplies, including tools and materials
+ Issue items upon request to authorized personnel
+ Load and unload items
+ Pack and unpack items
+ Place discrepancy items into a special action holding area (SAD)
+ Receive and prepare parts and materials for shipment
+ Requisition parts and materials
+ Set up stock room/inventory facilities (e.g., determine proper storage methods, identification, and stock location)
+ Sort non-serviceable items into salvage or scrap bins according to their condition
+ Stock and retrieve items according to company, fire safety, and "good housekeeping" regulations and practices
+ Visually inspect items for defects, damage, or wear
+ Complete proper paperwork to loan, borrow, or buy parts from other airlines
+ Correct routine errors related to requisitioning and its accompanying forms
+ Exchange information with Inventory Records personnel
+ Give data on stock to Company personnel
+ Provide support to management in the completion of audits, as needed
+ Read and understand materials, such as FAA/OSHA regulations and packaging instructions for shipping out dangerous goods
+ Report any discrepancies to Crew Chief or supervisor
+ Report overdue items and shortages to Crew Chief or supervisor
+ Drive motor vehicles and other stores equipment
+ Obtain certification on and drive a forklift
+ Operate storage equipment (e.g., parts chaser, tricycles, and other carts) in a safe manner
+ Pick-up and deliver parts and materials to designated locations
+ Use handhelds (e.g., iPads, scanners) to confirm receipt of company materials
+ Use proper personal protective equipment (PPE) to perform work (e.g., harnesses or seatbelts)
+ Use various tools (e.g., hammer, pliers, screwdriver, drill)
**MLS General Functions**
+ Perform general housekeeping in work area
+ Handle hazardous materials
+ Sign for the quality of own work
+ Maintain knowledge of and work with manuals, supply/parts catalogs, electronics parts tracking systems, and other parts ordering devices
+ Maintain knowledge of tool Inventory and control systems, tool checkout, including shelf-life items and certification records
+ Maintain security clearance, driver's license, and Security Identification Display Area (SIDA) badge
**What you'll do (cont.)**
**American Airlines General Functions**
+ Coordinate with other employees and stakeholders to accomplish work tasks
+ Receive assignments from Crew Chief or supervisor
+ Properly complete forms, records, reports, and other paperwork
+ Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays
+ Perform all functions in accordance with safety procedures and policies
+ Complete job-relevant trainings
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED.
+ Valid driver's license.
+ Ability to read, write, fluently speak and understand the English language or language native to geographical location.
+ Applicants must have either successfully completed two years (equivalent) of college or have received a certificate from an acceptable trade/technical school or must have twelve (12) or more months of acceptable experience in a general warehouse or similar type supply function involving receiving, shipping and binning material by parts and serial number.
+ Successful completion of all required qualifying tests; including hazardous material handling.
+ Read and write legibly to complete forms and/or acknowledge messages, as well as identify Company part numbers, invoice, bill of lading, and shipper numbers, as required.
+ Ability to distinguish colors.
+ Use simple arithmetic (Addition and subtraction of six-digit numbers)
+ Must have knowledge of and the ability to use basic computer skills.
+ Expected to meet all qualifications as designated in the Material Process Specification Manual (MPSM) and satisfactorily demonstrate qualifications by successfully completing the applicable test(s) prior to the expiration of the probationary period.
+ Must be willing to work outdoors in any weather conditions in accordance with Company Safety Guidelines.
+ Must be willing to work extra hours when there are operational needs, such as weather delays.
+ Ability to work rotating shifts including weekends, holidays, and days off.
+ Reports to work on a regular and timely basis.
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA).
+ Must be able to secure appropriate airport authority and/or US Customs security badges.
+ This job is subject to Department of Transportation (DOT) drug and alcohol testing. Your previous employers will be contacted to verify if you had any DOT drug violations and/or refusals to test for drugs or alcohol in the previous two-year period. Your DOT required urine specimen will be tested for the following substances: Cocaine, Marijuana, PCP, Amphetamines, and Opiates.
+ Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
$21.8 hourly 12d ago
Member Services Representative, AACU Branch Operations (New York City, NY, US)
American Airlines 4.5
New York, NY job
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is within the American Airlines Credit Union. The role is responsible for building positive relationships with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.
What you'll do
* The pay range for this position is hourly between $17.79 - 21.00/hr
* Open new accounts, sell and process Credit Union services for new and existing members
* Post deposits and process loan payments
* Process various monetary transactions and maintain account information
* Perform Notary Services as required
* Create and promote positive name recognition for the Credit Union
* Work with branch/department managers and leverage cross-selling opportunities
* Research member inquiries and provide solutions as required in a timely manner
* Maintain awareness of all branch functions and duties to provide proper support and coverage at all times
* Implement and enforce internal control and security measures in accordance with Credit Union policies and government regulations
* Foster a culture that promotes teamwork, service excellence and relationship building within the covered branches and overall organization
* Perform loan interviews, processing and disbursement activities, as assigned by manager
* May work a rotating Saturday schedule depending on job location
* Perform other duties as assigned
* The selected individual will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High school diploma or GED
* Must be able to work in-person at assigned branch location
* Must have cash handling, sales, or a combination of customer service and financial institution experience within the last twelve months
* Job level to be determined by the candidate's skills, qualifications and relevant consumer loan processing or underwrriting experience
Preferred Qualifications- Education & Prior Job Experience
* College degree in business, finance, or related area, or equivalent financial services experience, or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions
* Previous banking or Credit Union experience
* Previous experience in a service-culture environment
Skills, Licenses & Certifications
* Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
* Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Ability to exercise excellent member service skills
* Ability to perform in a service-culture environment with a desire to cross sell Credit Union products and services
* Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
* Ability to interact professionally with all employees and members
* Ability to speak, read, and write in English is required; Spanish is a plus
* Ability to work independently and with minimal supervision
* Ability to perform basic math calculations and analyze data
* Ability to self-motivate with strong organization skills and capacity for attention to detail
* Ability to effectively prioritize work and meet deadlines
* Ability to sit and/or stand for extended periods of time
* Ability to work varying schedules, including evenings and weekends
* Ability to maintain satisfactory performance and attendance
* Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$17.8-21 hourly 7d ago
Logistics Coordinator - Customs Brokerage
Expeditors 4.4
Uniondale, NY job
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Duties and Responsibilities
Ensure smooth and timely customs process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Custom files and reporting
Ensure accurate and timely client billing
Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
Assist with verification of customs declaration information and the submission of such to the customs authority
Ensure compliance at all times to regulations
Support the department in the following areas:
• Daily execution of workflow and department metrics.
• Build and maintain strong relationships with customers and governmental Customs organizations.
• Timely completion of items on learning plan(s) and Personal development plan.
Systems:
• Embrace and utilize productivity tools
• Be open to implementing new system changes and enhancements.
• Be involved and suggest system/process improvements.
Culture:
• Consistently display and promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
Bachelor's degree
Professional oral and written communication skills in English
Demonstrate exceptional customer service skills
Organizational skills
Needs analysis skills
Problem solving skills
Strong Microsoft Office skills (Word, Excel etc.)
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
salary range $45,000- $51,000
$45k-51k yearly 60d+ ago
Accounts Receivable
Expeditors 4.4
Uniondale, NY job
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
SUMMARY DESCRIPTION:
Manage Accounts Receivables processes, including receiving, safeguarding, deposit and recording of receipts and assisting in the Credit Management process, ensuring Customers remain within agreed credit and payment terms.
KEY RESPONSIBILITIES:
Revenue recovery and resolution of assigned Accounts Receivable portfolio through verbal and written communication with Commercial Customers, Sales, Billing and Account Management teams
Proactively identify problem accounts and follow up via email/telephone to effectively resolve issues.
Build key relationships with Customers and Internal Staff
Record receipts in exp.o Accounting system and allocate per the remittance advice. Ensure no receipts remain unallocated at month end and provide support to the Banking/Treasury team for unidentified receipts
Cash application of EFT, ACH, wire and check payments
Create and post Journal Vouchers to reconcile accounts and resolve accounting issues
Generate and deliver timely Statements, and perform timely reconciliations.
Provide up to date detailed collection notes listing actions on every past-due invoice in the ARCM system (Accounts Receivable Collection Management).
Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the remittance advice to the deposit in exp.o Accounting).
Produce Exception Reports for the Weekly AR Meeting per company AR Goals (Aging Analysis, No Bad Debt, 100% Collection within Terms, No OCL (Over Credit Limit)) and maintain meeting minutes.
Prepare the bad debt calculation and the bad debt roll forward schedule for the monthly P&L.
Assist Accounting Manager with Credit tasks in line with the Global Credit Policy (maintain Customer payment terms, company rating & risk rating; evidence in e.doc Global Lookup the establishment and approval of credit in the BCR system (Branch Credit Request) and performance of annual credit reviews).
Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.
Support Accounting Department with miscellaneous projects and assignments.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Qualifications
Knowledge:
Expeditors' Company Policies and Procedures
Basic Accounting Knowledge
Skills:
Strong MS Office Skills (Intermediate level Excel skills)
Excellent oral and written communication skills and a proven history of providing exceptional customer service
Effective multi-level communication that produces strong relationships
Excellent organizational and time management skills
Behaviors:
Professional appearance and attitude
Reliable and accurate
Excellent Attention to Detail
Taking initiative and working in autonomy
Self-reflecting and open to feedback
Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
Salary Range - $48,000 - $51,000
Please note, this opportunity does not sponsor work visas and has no relocation assistance.
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the District Sales Executive role at Expeditors.
The DSE orchestrates involvement of multiple people in our Sales process, so that new customer revenue is consistently secured for our district office and Expeditors network. The job environment is flexible, constantly changing, and provides growth opportunity, recognition and reward for the achievement of business results. This position reports to the District Sales Manager.
Key Deliverables
These are the minimum results expected from a successful District Sales Executive:
Manage an assigned territory and demonstrate extensive knowledge of potential customers and competitors in this area
Timely data entry in our Customer Relationship Management tool
Orchestrate customer / branch relationships and collaborate with regional Product, Service, Geo, and Knowledge Management resources
Participate in the creation of value-added solutions for customer's logistics needs, including supporting diagrams and cost-benefit calculations
Support the transition of new accounts through customer introductions, information transfer, and securing any necessary customer paperwork. When needed, support AR (accounts receivable) collection.
Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge
Involvement in local trade groups, as directed by the District Sales Manager
Take on additional assignments as required, supporting company needs
Qualifications
The ability to meet with customers off-site on a regular basis
Oral and written proficiency in the English language
Strong problem solving, organizational, and interpersonal skills
Ability to work productively both individually and in a team environment
Sense of urgency for goal achievement
Self-motivated with ability to work in a fast-paced and constantly changing environment
Comfortable with regular data entry on a laptop computer
Strong rapport and relationship-building focused
Empowered to make quick decisions in response to changing conditions
Extroverted, confident, enthusiastic and persuasive
Influences others to action
Timeliness and accountability for results
Additional Information
Expeditors offers excellent benefits:
Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
Salary: 65K+ commission
$47k-69k yearly est. 9d ago
Customer Service Manager, Airport Workforce Management (New York City, NY, US)
American Airlines 4.5
New York, NY job
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
* American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization.
* CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience.
* Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors.
* CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
* This job is a member of the Domestic Airports Team within the Customer Experience Division
* The pay range for this role is $50,000 to $84,000, taking into account the qualifications and experience of the selected candidate.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
* Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being
* Be a safety advocate: Look for safety concerns and address them as needed
* Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
* Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity
* Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner
* Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements
* Promote effective communication among departments to engage our team to work together to achieve common goals.
* Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure
* Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty)
* Ability to solve complex staffing issues with minimal oversight
* Strong communicator with all levels of the operation
* Can manage multiple software programs at the same time to quickly analyze the operation and determine best course of action throughout the day
* Coordinate assignments for frontline team members to dynamically work flights at gates
* Utilizes GS Realtime and other programs (i.e. Prime, GETNG, SABRE) to identify and grant day of overtime, provide staffing inputs and tour reports
* Being proactive and efficient with time management
* Ability to work extra hours when there are operational needs
* Ability to work rotating shifts including weekends, holidays and days-off
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
* High School diploma or GED Equivalency
Preferred Qualifications- Education & Prior Job Experience
* Previous airport customer service experience
* 2 years experience leading others
* Knowledge of company policies and procedures and functional automation applications
Skills, Licenses & Certifications
* Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
* Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
* Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
* Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
* Strong decision making skills
* Ability to work independently as well as collaboratively
* Ability to work under demanding operational conditions
* Ability to prioritize and execute with a sense of urgency and preciseness
* Ability to use sound business judgment to resolve issues with internal and external customers
* Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
* Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
* Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.
* Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
* Applicable valid driver's license as required by local authorities
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
* Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
* Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
* Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
* 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$50k-84k yearly 6d ago
Plant Maintenance Mechanic - Ground Service Equipment
American Airlines 4.5
New York, NY job
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ Responsible for being a key reason why friends, family, and customers of American Airlines fly safely and on time.
+ There are also opportunities for job growth and advancement, training, and working with many of the industry's most talented aviation professionals.
+ Starting pay is $39.59 per hour.
**What you'll do**
**These are the essential functions of the job**
_This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations._
+ _Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job, absent undue hardship. Please contact_ _Accommodations@aa.com_ _should you wish to request an accommodation._
**Technical Functions**
+ Execute assignments requiring auto mechanic skills
+ Tow ground equipment
+ Execute assignments requiring skills from a skilled journeyman trade
+ Execute assignments requiring electrical skills
+ Execute assignments involving high-pressure hydraulic skills
+ Execute assignments requiring heating and air conditioning-related skills
+ Maintain required licenses, certifications, and/or qualifications
+ Connect/remove ground power and ground start units
**GSE / Facilities General Functions**
+ Assist in storage, removal, and clean-up of hazardous waste
+ Ensure forms, records, reports, and other work-related paperwork are completed properly
+ Request parts
+ Clean work area after each shift in preparation for the next crew
+ Perform Foreign Object Debris (FOD) walks
+ Coordinate with vendors regarding technical questions
+ Explain work procedures to other personnel
+ Escort vendors throughout airport property
**American Airlines General Functions**
+ Report to position on time, as scheduled, and at assigned station or location, including varying shifts, weekends, and holidays
+ Perform all functions in accordance with safety procedures and policies
+ Complete job-relevant trainings
+ Adhere to government regulations (e.g., DOT, FAA, TSA)
+ Adhere to company policies, procedures, and performance standards
+ Follow instructions from supervisor or Crew Chief, as applicable
+ Coordinate with other employees, vendors, and stakeholders to accomplish work tasks
+ Perform duties that require general safety awareness (e.g., when working in an area with moving vehicles)
+ Wear uniforms and work shoes as required by company policy
+ Use relevant electronic systems to complete work
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High School diploma or GED.
+ Valid driver's license.
+ Ability to read, write, fluently speak and understand the English language or language native to geographical location.
+ Minimum of eighteen (18) months training from an accredited school in automotive mechanical maintenance, or 18 months mechanical experience on automotive equipment.
+ Possess the applicable state or city license.
+ Must be willing to work outdoors in any weather conditions in accordance with Company Safety Guidelines.
+ Must be willing to work extra hours when there are operational needs, such as weather delays.
+ Ability to work rotating shifts including weekends, holidays, and days off.
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA).
+ Must be able to secure appropriate airport authority and/or US Customs security badges.
+ Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
$39.6 hourly 5d ago
Member Services Representative, AACU Branch Operations
American Airlines 4.5
New York, NY job
**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
This job is within the American Airlines Credit Union. The role is responsible for building positive relationships with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.
**What you'll do**
+ The pay range for this position is hourly between $17.79 - 21.00/hr
+ Open new accounts, sell and process Credit Union services for new and existing members
+ Post deposits and process loan payments
+ Process various monetary transactions and maintain account information
+ Perform Notary Services as required
+ Create and promote positive name recognition for the Credit Union
+ Work with branch/department managers and leverage cross-selling opportunities
+ Research member inquiries and provide solutions as required in a timely manner
+ Maintain awareness of all branch functions and duties to provide proper support and coverage at all times
+ Implement and enforce internal control and security measures in accordance with Credit Union policies and government regulations
+ Foster a culture that promotes teamwork, service excellence and relationship building within the covered branches and overall organization
+ Perform loan interviews, processing and disbursement activities, as assigned by manager
+ May work a rotating Saturday schedule depending on job location
+ Perform other duties as assigned
+ The selected individual will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ High school diploma or GED
+ Must be able to work in-person at assigned branch location
+ Must have cash handling, sales, or a combination of customer service and financial institution experience within the last twelve months
+ Job level to be determined by the candidate's skills, qualifications and relevant consumer loan processing or underwrriting experience
**Preferred Qualifications- Education & Prior Job Experience**
+ College degree in business, finance, or related area, or equivalent financial services experience, or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions
+ Previous banking or Credit Union experience
+ Previous experience in a service-culture environment
**Skills, Licenses & Certifications**
+ Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
+ Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
+ Ability to exercise excellent member service skills
+ Ability to perform in a service-culture environment with a desire to cross sell Credit Union products and services
+ Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
+ Ability to interact professionally with all employees and members
+ Ability to speak, read, and write in English is required; Spanish is a plus
+ Ability to work independently and with minimal supervision
+ Ability to perform basic math calculations and analyze data
+ Ability to self-motivate with strong organization skills and capacity for attention to detail
+ Ability to effectively prioritize work and meet deadlines
+ Ability to sit and/or stand for extended periods of time
+ Ability to work varying schedules, including evenings and weekends
+ Ability to maintain satisfactory performance and attendance
+ Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.