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Jeweler skills for your resume and career

Updated January 8, 2025
2 min read
Quoted expert
Peter Harts
Below we've compiled a list of the most critical jeweler skills. We ranked the top skills for jewelers based on the percentage of resumes they appeared on. For example, 27.0% of jeweler resumes contained customer service as a skill. Continue reading to find out what skills a jeweler needs to be successful in the workplace.

15 jeweler skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how jewelers use customer service:
  • Provided excellent customer service by communicating with clients and assessing their merchandise needs.
  • Managed all aspects of the business such as promotion and marketing, accounting, customer service and delivery of merchandise.

2. CAD

Here's how jewelers use cad:
  • Oversee all custom jewelry work, communicating ideas between CAD designer and customer.

3. Laser Welding

Here's how jewelers use laser welding:
  • Specialized in hand made platinum rings, settings, earrings, necklaces, wax models, detail laser welding.
  • Manufacture and repair of jewelry Skilled in Casting, Fabrication/Forging, Soldering/Brazing, Stone Setting, Laser Welding.

4. Laser Machine

Here's how jewelers use laser machine:
  • Experience on soldering laser machine.
  • Specialized in using the laser machines..

5. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how jewelers use product knowledge:
  • Share product knowledge with customers while making personal recommendations.
  • Provide prompt and courteous service to all customers Utilize product knowledge to promote sales.

6. Engraving

Here's how jewelers use engraving:
  • Completed repairs such as ring sizing, stone setting, chain soldering, bracelet repair, engraving and some custom fabrication.
  • Ring sizing, chain soldering, hinge repair, new heads, stone and diamond setting, plating, engraving.

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7. Gem

Here's how jewelers use gem:
  • Cleaned the area of bench tool and equipment and keep record of the scrap gold and gems.
  • Designed and created all types of jewelry, using wide spectrum of gems and stones

8. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how jewelers use sales floor:
  • Maintained positive customer relations when assisting on the sales floor.
  • Handled all repairs for store and assisted in servicing clients on the sales floor.

9. Design Specifications

Here's how jewelers use design specifications:
  • Marked and drilled holes in jewelry mountings in order to center stones according to design specifications.

10. Inventory Control

Here's how jewelers use inventory control:
  • Inventory control/receiving and shipping high-end merchandise.
  • Inventory control, job tracking/organization, business reports, receipt design.

11. Rough Spots

Here's how jewelers use rough spots:
  • Smooth soldered joints and rough spots, using hand file and emery paper, and polish with polishing wheel or buff.
  • Smooth soldered joints and rough spots, and polish smoothed areas with polishing wheels or buffing wire.

12. Custom Orders

Here's how jewelers use custom orders:
  • Travel to trade shows to meet and greet new clients and sell finished pieces and custom orders.

13. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how jewelers use pos:
  • Fix jewelry, ship and invoice, receive, order parts, has extensive knowledge of POS and SRS systems.

14. Individual Pieces

Here's how jewelers use individual pieces:
  • Shape metal to hold the gems when making individual pieces.

15. Jewelry Store

Here's how jewelers use jewelry store:
  • Owned and operated a retail jewelry store specializing in fine and designer jewelry.
  • Organized quality control while shipping repairs to and from other jewelry stores.
top-skills

What skills help Jewelers find jobs?

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What type of skills will young jewelers need?

Peter HartsPeter Harts LinkedIn profile

Manager of Career Services, GIA

Employers are looking to hire graduates who are resourceful and demonstrate a balanced mix of hard skills and soft skills. Though hard skills can show off graduates' experience and understanding of a specific, quantifiable ability, soft skills indicate a graduate's ability to work with others and grow within an organization. Graduates also need to be well versed in global citizenship, with an appreciation and understanding of other cultures. This is particularly true in the gem and jewelry industry, as new markets emerge and technology improves efficiency in the supply chain process from business to consumer. Ultimately, a balanced mix of hard and soft skills can help graduates gain confidence-an invaluable trait in the business world.
Do you want to know more?
Read more about what experts have to say about jeweler

List of jeweler skills to add to your resume

The most important skills for a jeweler resume and required skills for a jeweler to have include:

  • Customer Service
  • CAD
  • Laser Welding
  • Laser Machine
  • Product Knowledge
  • Engraving
  • Gem
  • Sales Floor
  • Design Specifications
  • Inventory Control
  • Rough Spots
  • Custom Orders
  • POS
  • Individual Pieces
  • Jewelry Store
  • Credit Card
  • Customer Relations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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