Jewelers Mutual Group jobs in Neenah, WI - 22 jobs

The Jewelers Mutual Marketing Social Media Internship provides a dynamic opportunity for a creative, detail-oriented student to gain hands-on experience in social media marketing and influencer relations. This role supports the company's paid and organic social initiatives, helping to enhance brand awareness, engagement, and storytelling across platforms. The internship is ideal for students passionate about social media strategy, content creation, and the evolving digital landscape. WHY Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What you'll do: Assist in the planning, scheduling, and publishing of organic content across Jewelers Mutual's social media channels, including Facebook, Instagram, LinkedIn, TikTok, Pinterest, and YouTube. Support execution and optimization of paid social campaigns, including audience targeting, creative review, and performance tracking. Partner with the Social Media team to develop content calendars, engagement strategies, and community management tactics. Collaborate with internal teams to help identify and coordinate influencer partnerships aligned with campaign goals and brand values. Research emerging social trends, competitor activity, and influencer opportunities to inform strategic recommendations. Assist in tracking key metrics and preparing reports that summarize campaign performance, engagement rates, and influencer ROI. Contribute to brainstorming sessions for new social campaigns, influencer activations, and content concepts that drive brand affinity and awareness. Gain exposure to tools such as Sprout, Meta Business Manager, Google Analytics, and influencer management platforms. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you'll bring: Must be pursuing a Bachelor's degree in Marketing, Communications, Public Relations, or a related field. Junior or senior standing at the time of internship is preferred. Must be able to work full-time, on-site in Neenah, WI during the summer, with the potential to extend part-time during the academic year. Strong understanding of and enthusiasm for social media platforms, trends, and best practices. Excellent written and verbal communication skills with an eye for visual storytelling. Highly organized with attention to detail and ability to manage multiple projects simultaneously. Familiarity with social media management or analytics tools (e.g., Hootsuite, Sprout Social, Meta Business Suite) is a plus. Basic understanding of paid social advertising or influencer marketing preferred but not required. What We Offer You: Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

The Enterprise Social Media Lead is responsible for proactive and strategic efforts to lead the development and execution of the company's social media strategy across all enterprise platforms to strengthen brand awareness, engagement, and advocacy. This individual will manage organic content, oversee social listening efforts, and tailor content strategies to align with each business area, office location, and target audience. This is a strategic and hands-on role-ideal for a creative, data-driven professional who thrives in a fast-paced environment and enjoys bringing brand stories to life across social platforms. WHY Jewelers Mutual Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. What You'll Do Strategy & Planning Develop and execute an enterprise-wide social media strategy that supports corporate objectives, brand positioning, and business priorities. Partner with marketing, public relations, digital, HR, and business area leaders to ensure cohesive and targeted messaging that aligns with the paid social strategy. Create tailored content plans for key audiences, including customers, partners, employees, and prospective talent. Manage the company's organic social presence across platforms (e.g., LinkedIn, Facebook, Instagram, X, YouTube, TikTok, etc.), optimizing content for each channel. Content Creation & Management Develop, curate, and schedule engaging organic content that reflects the company's brand voice and values. Collaborate with internal creative teams and business stakeholders to develop compelling storytelling and visuals. Maintain a content calendar that aligns with marketing campaigns, corporate announcements, and cultural moments. Manage community engagement, ensuring timely and authentic responses to followers, customers, and brand mentions. Social Listening & Insights Lead social listening efforts to monitor brand sentiment, industry trends, and competitor activity. Provide actionable insights and reporting to internal stakeholders to inform business decisions and messaging strategies. Identify opportunities for proactive engagement, thought leadership, and brand reputation management. Targeted & Localized Strategy Partner with office and regional teams to develop and manage localized content and campaigns. Ensure all content aligns with corporate brand standards while addressing unique audience needs and cultural nuances. Performance Measurement & Optimization Track KPIs such as engagement, reach, follower growth, and share of voice. Analyze campaign performance to continually improve content strategy and ROI. Prepare regular reports and insights for leadership on social media performance and opportunities in coordination with paid social efforts. SUPERVISORY RESPONSIBILITIES None What You'll Bring Proven track record of developing and implementing successful organic social media strategies. Strong understanding of content strategy, community management, and social media analytics tools (e.g., Sprout, Hootsuite, etc.). Exceptional writing, editing, and storytelling skills with a keen eye for brand tone and visual consistency. Analytical mindset with the ability to interpret data and turn insights into actionable strategies. Familiarity with paid social strategy and how it integrates with organic efforts (preferred) Comfortable navigating ambiguity and adapting to shifting priorities. Ability to work independently and collaboratively. Consistently able to meet project objectives and deadlines. EDUCATION AND/OR EXPERIENCE Bachelor's degree in marketing, communications, public relations, or related field. 5+ years of experience managing social media channels for a corporate or enterprise-level brand. Expertise across all major social platforms, with strong knowledge of platform-specific best practices, algorithms, and emerging features. Strong leadership and project management skills, with experience managing agencies, budgets, and cross-functional initiatives. Demonstrated success in building and executing social campaigns that drive measurable ROI. Proficiency with social media tools (Sprout, Hootsuite, etc.) and analytics platforms. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Property/casualty insurance background is helpful. What We Offer You Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

Responsible for adjudicating PL, CL, Shipping, and CarePlan claims as assigned. The claims specialist also assists with administrative duties for the department, helping the team effectively negotiate and resolve claims in a timely manner and in accordance with established good faith handling procedures. A secondary responsibility within this role is to provide support to the Jewelry Recovery Specialist with salvage-related documentation including salvage-related invoices, payments, and recoveries. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Investigates, evaluates, and resolves multi-line claims in accordance with established procedures, good faith practices, and in accordance with the policy. Examines claim adjustors' reports or similar claims/precedents to determine extent of coverage and liability. Pays claimant/insured amount due according to our contractual obligation and in alignment with our company procedures. Identifies and refers questionable claims to the special investigation unit in accordance with established fraud reporting procedures. Maintains excellent written and verbal correspondence with all parties involved on the claim. Evaluates and obtains damage documentation to accurately set reserves and effectively resolve claims. Maintains current status on claims and reviews claims on diary system. May be required to provide testimony under oath on claims in litigation. Provides quality customer service along with accurate and timely claim investigations and payments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: Property/casualty insurance adjusting experience is desired. Jewelry expertise, including experience working in the jewelry trade, is desired. Proficient in Microsoft suite applications including Word, Excel, Outlook, and PowerPoint. Proficiency in Guidewire software desired. CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL REQUIREMENTS Prolonged periods sitting at a desk and working on a computer. Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear. What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

Fuel agency growth by expanding market access and deepening carrier partnerships. As a Market Placement Advisor, you'll shape agency strategy through market insight, support profitable growth plans, and identify new opportunities that strengthen competitive positioning. You'll cultivate strong relationships with key carriers, coordinate collaborative sales initiatives, and ensure the agency has access to high-quality products and markets. You'll also oversee complex commercial placement work-guiding negotiations, evaluating proposals, preparing high-quality submissions, and maintaining accurate documentation. With strong analytical skills, deep product knowledge, and a focus on execution, you'll help the agency compete effectively and deliver exceptional results. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Strategic Market Leadership & Agency Management Provide market insight and contribute to the agency's strategic planning process, focusing on profitable growth and market positioning. Monitor and implement applicable agency business plans to ensure the meeting of agency goals for profitability and growth. Locate, research, and develop marketplace opportunities, forming affiliations with new markets and creating alternative markets as business demands require. Develop and produce sales and marketing materials, and initiate and manage internal advertising activities in coordination with leadership. Carrier Relations & Market Expansion Maintain long-term, high-quality relationships with insurance carriers, which results in increased support and provides access to high-quality products. Coordinate with the sales manager on the placement of new business to maximize contingency income while ensuring strict compliance with all carrier contracts. Oversee the use of excess, surplus market placement, and manage key relationships with wholesale brokers. Seek out additional new markets and plan collaborative sales campaigns with carriers to increase sales effectiveness and agency profitability. Assist in creating and monitoring a marketing process that results in aggressive cross-selling and rounding out the book of business. Placement Operations & Execution Manage the placement process for commercial lines, offering direct involvement on the placement of key new and renewal “A” type accounts with account executives. Gather and review all necessary documentation to prepare high-quality, detailed submissions for insurance carriers. Lead the negotiation of favorable terms, pricing, and coverage proposals with underwriters. Evaluate carrier quotes for competitiveness and provide detailed comparisons and recommendations to account teams. Collaborate directly with account teams to develop placement strategies that support optimal client protection and retention. Maintain accurate and thorough documentation of all placement activities in the agency management system. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: Bachelor's degree in Business, Finance, Insurance, or a related discipline. A minimum of 5-7 years of progressive experience in the insurance industry. A minimum of 3-5 years in a market-facing, carrier relations, brokerage placement, or underwriting leadership role is essential. Deep knowledge of commercial insurance products, coverage forms, excess & surplus (E&S) lines, and carrier risk appetites. Extensive knowledge of commercial and personal lines insurance products and markets, coupled with strong analytical capabilities. Exceptional negotiation, communication, and presentation skills. Meticulous attention to detail, accuracy, and a commitment to delivering high-quality results. Ability to thrive both independently and collaboratively in a dynamic, fast-paced environment. Proficiency in the Microsoft Office suite and other relevant software applications. Active P&C (Property & Casualty) Producer License in the operating state(s) is required. What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************. New York Salary Range $70k to $150k inclusive of commission potential This range represents the minimum and maximum base salary that our organization reasonably and in good faith expects to pay for this position at the time of posting. The actual compensation offered may vary based on factors including but not limited to: experience, education, skills, and location.

Lead with purpose. As a Personal Lines Underwriting Supervisor, you'll guide a team dedicated to delivering exceptional service and operational excellence. You'll oversee day-to-day operations, ensuring quality, productivity, and conversion goals are met while fostering a culture of continuous improvement. Partnering with trainers, quality specialists, and leadership, you'll coach and develop team members, monitor performance metrics, and implement strategies that enhance customer and employee experiences. You'll play a vital role in shaping a positive, empowered, and service-driven Customer Care and Underwriting environment. In this role, you'll combine leadership, communication, and problem-solving skills to help your team-and our customers-thrive. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Responsible for day-to-day operations within Customer Care to ensure quality, productivity and conversion goals are supported. Working with Quality Assurance Specialist, Trainer and Leads to ensure staff receive tools needed to be successful by evaluating and coaching staff for ongoing development. Assists with evaluating staff contacts to meet quality expectations. Provides follow-up to staff and pulls in the right people to support staff. Works with Customer Care Leadership Team to review daily and monthly metrics and takes steps in ongoing improvement. May assists Real Time Analyst in adjusting push/pull activities in order to meet service levels and adjust capacity. Holds regular 1:1 meetings with staff and facilitates staff meetings. Prepares and delivers yearly performance appraisals of staff members. Approves timesheets. Assists with escalated contacts. Participates in interviewing Customer Care job candidates. Supports divisional and organizational initiatives and may assist or lead initiatives or projects. Embraces change, leads by example, maintains a positive work environment and ongoing learning culture. Must be capable of becoming proficient in the Guidewire product suite. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: Bachelor's degree from four-year College or university. Minimum two years insurance experience. An equivalent combination of education/or and experience may be considered Proficiency in Microsoft suite applications including Word, Excel, Outlook and PowerPoint. Property/Casualty Insurance Agents License from the state of Wisconsin OR ability to obtain within 4 months. Continuing education as required to maintain license. What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

The Field Asset Protection Manager conducts professional risk evaluations and investigations of insured properties within the jewelry and pawnbroker policyholder base of Jewelers Mutual. During these inspection visits, the Field LP Manager will provide consultative advice to customers on a variety of best practices to ensure the safety and security of their property. Why Jewelers Mutual Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. Here, You'll Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do Conduct in person and virtual evaluations of jewelry and pawn businesses to assess security and condition of property concerns. Provide consultative advice to property owners on best practices needed to secure their property. Engage with Local, State and Federal Law Enforcement to assist with complex investigations impacting policyholders and the jewelry industry. Partner with industry and trade associations to review crime data and use data to drive risk awareness and make recommendations on risk services tools and products used to mitigate risk. Develop a professional and comprehensive format for capturing relevant information necessary to complete a formal and professional final report on subject property. Gather and document relevant information from target property and consolidate within a professional report to be provided to key stakeholders (Underwriters, Claim Adjusters); provide recommendations as to needed improvements/modifications to property per overall evaluation to be included within this final report. Ensure all information gathered from ongoing evaluations is effectively captured within an applicable database for book analysis purposes. Partner closely with Product and Underwriting in determining target locations to be inspected. Plan and execute travel to inspection locations independently in an efficient and cost-effective manner. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring Bachelor's degree required, preferably in a business related field. 7-10 years of experience in either a loss prevention capacity or underwriting of jewelers block insurance products preferred (An equivalent combination of education and/or experience may be considered). Loss Prevention Qualified (LPQ) or Loss Prevention Certified (LPC) as recommended Knowledge of crime prevention methods necessary to deter robbery, theft and burglary helpful, as well as ability to identify deficiencies in commercial buildings related to structural concerns or liability hazards relevant to underwriting insurance policies. Strong technical knowledge in loss prevention discipline. Commitment to quality and safety Excellent communication and relationship building skills Ability to travel across the US & Canada 50% of the time. Valid driver's license. Certificates, Licenses, Registrations Wicklander - Zulawski (WZ) Interviewing Certified What We Offer You Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

The IT-Software Engineering Intern will participate in connecting internal systems and integrating with external partners and vendors. They will collaborate with application teams across the organization to support data flows, troubleshoot integration issues, and contribute to building scalable, secure, and efficient interfaces. This role offers exposure to real-world enterprise systems and the opportunity to learn integration best practices in a dynamic, cross-functional environment. WHY Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What you'll do: Learn and become proficient in the team's core technologies, integration tools, and design patterns. Assist in the design, development, testing, and deployment of integration solutions that connect internal systems and external partners. Support the maintenance and enhancement of existing integrations by troubleshooting issues and implementing improvements. Collaborate with cross-functional teams-including Business Analysts, Application Owners, and external vendors-to understand integration requirements and deliver effective solutions. Document integration processes, data flows, and technical specifications to support knowledge sharing and future scalability. Participate in code reviews and team meetings to gain exposure to enterprise development practices and contribute to continuous improvement. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you'll bring: Must be pursuing a Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a similar field. Must be junior or senior standing at the time of the internship Must be able to work full-time in Neenah, WI during the summer and potential opportunity to extend internship to work part-time during the school year. Must be a good communicator, a strong problem solver, and have keen attention to detail. Must have experience with object-oriented languages such as C#, Java, Python, C++. An introductory understanding of integration concepts (REST, JSON, SOAP, XML) is helpful. What We Offer You: Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

Serve with impact. As a Senior Client Service Representative, you'll be a trusted partner to clients and producers, delivering exceptional service across a complex book of business. You'll guide junior staff through mentorship, manage renewals with accuracy and care, and respond to daily client needs with professionalism and expertise. In this role, you'll handle policy changes, maintain precise documentation, ensure regulatory compliance, and support producer partners in meeting client expectations. With strong communication skills and deep insurance knowledge, you'll help create a streamlined, client-focused experience that strengthens relationships and elevates service quality. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Training and Mentorship: Mentor and coach junior CSR staff, providing training, feedback, and professional development opportunities to enhance team performance and service delivery Renewal Facilitation: Retain clients by building strong relationships and ultimately becoming a strategic business partner. In collaboration with producer partners, coordinates and facilitates policy renewals, ensuring timely and accurate completion of renewal processes for complex accounts and/or a larger book of business. Communicates with clients regarding renewal options, premiums, and any necessary updates or changes to their policies. Producer Support: Provide assistance to specific 1099 producers as needed, supporting their client service and sales activities. Collaborate with producers to understand client needs and preferences, offering support in meeting client expectations. Client Support: Ensure client satisfaction by delivering high-quality service and resolving issues in a timely manner. Address daily client inquiries, concerns, and issues promptly and effectively, either independently or in coordination with producers. Assist clients with policy-related questions, coverage inquiries, claims assistance, and other service-related matters. System and Policy Compliance: Maintain accurate client records, policy documentation, and renewal schedules. Process policy endorsements, amendments, and other administrative tasks accurately and efficiently. Assist with maintaining compliance with industry regulations and agency standards. Process Improvement: Identify opportunities for process improvement and contribute ideas to enhance operational efficiency and client service delivery. Contribute to the development and implementation of client service standards, best practices, and performance metrics, fostering a culture of continuous improvement and excellence. Confidentiality: Maintain strict confidentiality in handling client information and adhere to all privacy regulations and protocols. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: High school diploma or equivalent; additional education is a plus. 4+ years of experience in insurance client service, support, or related roles preferred, with a track record of success in managing complex accounts and delivering exceptional service Active Property & Casualty insurance license required Achievement or active progress toward industry designation preferred, such as CISR (Certified Insurance Service Representative), CIC (Certified Insurance Counselor), or similar Advanced knowledge of insurance products, coverage options, and regulatory requirements, with a focus on Commercial and Specialty markets Proven ability to thrive in a dynamic, fast-paced environment and adapt to changing priorities and business needs Excellent communication and interpersonal skills Ability to work collaboratively with producers and other team members Proficiency in using computer applications and agency-specific software Detail-oriented with excellent organizational and time management skills What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

This role provides support to the Strategic Partners Operational and Business Development teams as well as working functionally with other key areas of the business, if needed. This role is critical to help supporting the everyday functions of the SP team including but not limited to: managing existing partner relationships, data analytics, operational process audits, agent engagement call campaigns and other tasks as see fit. WHY Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What you'll do: Responsible for market research using various resources to understand the prospects' business models, opportunity size/type, and value proposition/market complement to current Strategic Partners suite of relationships. May be asked to compose written correspondence to key stakeholders on updates, changes and/or announcements. Execute call campaigns for varies initiatives that promote brand awareness, agent engagement and agency registration. Assist with agent/partner events, lunch & learn sessions, and partner meetings Work closely with Account Managers to understand, document and illustrate market analysis across Strategic Partners Draft, edit and prepare correspondence, reports and other material using Microsoft Office (Word, PowerPoint, Excel, Outlook) applications, SalesForce, and internal databases Create and maintain data production spreadsheets as well as be able analyze data, evaluate trends and offer improvement strategies to increase ROI. Contributes to Strategic Partners Top Initiatives by accomplishing related duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you'll bring: Must be pursuing a Bachelor's Degree in Communication, Business Administration, Marketing, or a similar field. Junior or senior standing at the time of the internship is preferred. Must be able to work full-time in Neenah, WI during the summer and potential opportunity to extend internship to work part-time during the school year Must have strong attention to detail Must be a self-starter who can work independently and autonomously Must be strong with cross-functional collaboration Must be able to handle confidential information with discretion. Must exhibit strong verbal and written communication skills Willingness to manage multiple tasks, adhering to rules of engagement, be comfortable with deadlines and strong attention to details with minimal error. What We Offer You: Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

The Underwriting Manager leads and coordinates the day-to-day activities of the underwriting commercial group by aligning the team with the strategic focus of the business unit to drive profitable underwriting results and growth, providing authority on accounts when needed, and developing/mentoring team members. Why Jewelers Mutual Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. Here, You'll Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do Directly manages assigned underwriting staff. This includes hiring, training, directing assignments, performance appraisals, performance issues and other management specific duties. Provide authority on accounts as needed, to coach/develop direct reports. Prioritize workflow to provide timely service according to departmental standards. Handles underwriting files in case of work overload or other needs. Develop and maintain strong relationships with our agent distribution. Promotes and monitors territory and agency performance, in partnership with underwriting leadership and product teams. Communicates vision, operational plans, direction, and underwriting results to team members. Instill an underwriting philosophy and approach that balances business generation with quality of underwritten business. Develop, implement, and monitor policies and submissions to ensure adherence with corporate underwriting standards and philosophy. Drives operational changes and ensures implementation of standards and procedures. Tracks and assesses impact of large losses including making recommendations to modify underwriting guidelines as needed. Passionate about leadership and building bench strength. Lead project teams as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Leadership Responsibilities Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; cross functionally collaborating with support areas, including but not limited to Product and Risk Management, Asset Protection, Claims, and Sales; and recommending process and product improvements to CL leadership. What You'll Bring Bachelor's degree required; risk management, business, or finance fields preferred. 7 years of related professional experience required in underwriting, claims, or product management. Minimum of 3 years supervisory or management experience preferred. Previous experience in property/casualty insurance is required, jewelry, pawn, or luxury good experience preferred. Chartered Property Casualty Underwriter designation preferred. Certificates, Licenses, Registrations Chartered Property Casualty Underwriter designation preferred Physical Requirements Prolonged periods sitting at a desk and working on a computer. Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear. What We Offer You Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Auto Damage Trainee - Green Bay,/Appleton, WI Salary: $27.98 per hour / $56,375 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We're looking for Auto Damage Trainees in Green Bay,/Appleton, WI who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different environments is also key, as our auto damage adjusters may work from their home, a body shop, a virtual estimating center, or even on the road. Our industry-leading, paid training will teach you the ins and outs of automobile damage adjusting, so you can directly assist our customers after accidents or major disasters. We're looking for those who are equally motivated as they are compassionate. Your unique skillset, along with the latest auto-adjusting tools and tech, will help you: Inspect and assess vehicle damage caused by all types of accidents Estimate vehicle repair costs and negotiate equitable settlements Partner with other adjusters and supervisors to work with body shops, rental partners, and parts providers. As an Auto Damage Trainee, you'll be constantly challenged to continue growing your skills and knowledge to better understand our industry, company, and customers. If you want a career with plenty of growth opportunities, let's talk. Salary: Salary: $27.98 per hour / $56,375 annually Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Willingness to be flexible with primary work location - position may require either remote or in-office work Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. * Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. * Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. * Access to additional benefits like mental healthcare as well as fertility and adoption assistance. * Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

The Sourcing Analyst position supports the management of strategic vendor relationships within Jewelers Mutual. This position is responsible for managing relationships with third-party vendors and may serve as a point of contact within the organization for associated processes, direction, guidance, and support. This role will encompass all aspects of sourcing and procurement including supporting contract management, vendor management, and formalized processes for selecting, monitoring and auditing our third-party vendors. WHY Jewelers Mutual: We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, office locations throughout the United States, and a mantra of “making your mark today”, consider evolving your career and shining bright with Jewelers Mutual Group! ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ensure contracts are actively managed through completion, including working with leaders and a vendor manager on associated vendor performance. Monitor and manage contract life cycles and proactively engage with leaders to discuss and review contracts coming to term to improve opportunities for renewal and extension negotiations. Provide improved information about contracts and vendors to bring visibility to resilience gaps and risks that need to be addressed. Assist in training vendor management methods, governance standards, processes and metrics for monitoring vendor performance against defined SLAs and overall vendor risk management. Assist in creating and promoting standardization in the organization's materials used with vendors - ranging from contract terms specific to SLAs, to RFP/RFI materials used in identification and selection of vendors. Assist in Request for Information (RFI), Proposal (RFP) Processes, or contract negotiations. Review and negotiate contract terms and conditions to ensure they align to and support Jewelers Mutual's best interests. Ensure proper approvals and signatures are obtained on all contracts. Continuously improve, and support sourcing and procurement processes. Conduct Vendor Business/Risk Reviews, providing support to compliance personnel as it relates to the evaluation and management of risk related to third party entities, and their continued compliance with regulatory and contractual requirements. Proactively identify issues and emerging risks and take action to resolve or escalate as appropriate. Maintain information in the contract management system and data of all vendor relationships. Assist the team in the collection and analysis of vendor information. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES What You Need: Background in business process analysis and project coordination. Excellent organizational and time management skills, with the ability to perform with general direction. Strong problem solving and conflict resolution skills. Strong written and verbal communications skills. Strong project management skills. Strong analytical skills. PREFERRED KNOWLEDGE, SKILLS AND ABILITIES 0-2 years of sourcing, procurement, and vendor management experience. Information technology terminology and acumen is beneficial. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS Ability to work well with others, objective, creative, diplomatic, and exudes excellent communications skills. EDUCATION AND/OR EXPERIENCE Bachelor's degree from a four-year college or university with 2 - 5 years of experience in a business function.

The Product Analyst Intern will assist in a wide variety of projects supporting our Product teams. This individual will work alongside product analysts and regulatory compliance analysts, learn about insurance, data analytics, finance and accounting, regulatory compliance, and the jewelry industry, providing experience that will help prepare them for a career in any of these areas after graduation. WHY Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What you'll do: Document Review & Consolidation: Review and update existing materials, ensuring consistency and accessibility across all documents. Data Integrity: Maintain data accuracy by identifying and resolving inconsistencies in databases, focusing on improving data quality and reliability. Data Analysis & Reporting: Analyze operational data to identify trends, generate insights, and provide recommendations that drive process improvement and efficiency. Process Improvement Support: Assist with the refinement of onboarding procedures and the maintenance of internal systems to ensure smooth operations and updated records. General Administrative Support: Provide administrative and operational support across a variety of tasks and projects, ensuring smooth workflow and timely completion of assignments. Learn about the insurance industry through job shadowing and ride-along opportunities Assist with technology upgrades To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you'll bring: Currently pursuing a Bachelor's degree in Finance, Data Science, Analytics, Actuarial Science, or similar field. Will be junior or senior standing at the time of the internship. Must be able to work full-time in Neenah, WI during the summer and potential opportunity to extend internship to work part-time during the school year. Eagerness to learn and adapt in a fast-paced environment. Proficient in Microsoft Excel and Word Excellent organizational skills with attention to detail Ability to work independently and manage multiple projects simultaneously Must exhibit strong verbal and written communication skills Embraces change, leads by example, maintains a positive work environment and ongoing learning culture What We Offer You: Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

This role serves as the primary relationship liaison between Jewelers Mutual and our partners. The Account Manager is responsible for strategizing personalized approaches to drive results across key performance indicators tied to organizational business plans while balancing incoming requests. Critical functions within this role include onboarding new partners efficiently while complying with all contractual agreements, cultivating strong relationships to drive new business growth, training best practices at all levels of partner organizations to ensure regulatory compliance and improve sales. This position works closely with P&L leadership, Business Development, and Operations to appropriately steer the direction of the product(s)/program(s). Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Maintain and respond to communication via email and phone queue with partners and their associated agent Serve as the partner's program support resource by guiding them to successful performance metrics Execute onboarding, including setup and training of a new partner on systems, processes, and sales techniques across multiple mediums and audiences Administer and deliver business reviews with partners on a defined cadence Help to provide a smooth transition from business development to onboarding phase in partnership with applicable party Identify and execute on additional opportunities for training, engagement, and growth based on the unique needs of each partner using JM's account management practices Lead, troubleshoot, and resolve partner issues with a sense of urgency Utilize Salesforce at organizational direction to build strong, accountable engagement tracking Collaborate with appropriate business areas for to improve efficiencies and improve the partner, agent, and customer experience Maintain timely partner checkpoints to ensure ongoing compliance with brand standards, regulatory requirements, and partner contracts Coordinate marketing materials and any technical requirements cross-functionally with internal and external parties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: HS diploma or GED required; advanced degree preferred 2+ years of customer facing experience preferred Must have experience with the MS Office Suite Strong communication skills at all levels including the ability to inform, educate, negotiate, and persuade A team-player who is energetic, flexible, collaborative, proactive Ability to translate results to presentations that tell a story with appropriate calls-to-action Keen eye for new opportunities to diversify distribution channels at the partner level Strong relationship builder Ability to measure incremental success toward overarching goals Must be comfortable with managing healthy conflict Take initiative without being prompted Ability to effectively manage competing priorities and/or multiple time-sensitive projects What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

Summary The Senior Licensing Specialist is a key team member who understands sales systems and processes as they relate to licensing, appointments, commissions and compliance. The Senior Licensing Specialist plays a lead role in the evaluation of Jewelers Mutual's current licensing systems and processes to ensure current needs are met and to identify future needs. This role has key knowledge and input in the strategic direction of our licensing, appointment, and compliance processes. In addition, this person will assist Sales and Finance in the management all agent/broker/strategic partner compensation programs, schedules and records. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Assess all facets of the licensing and appointment processes, systems integration, commissions, and ancillary pay plans within the Jewelers Mutual Group, including JM's in-house agency, JM Insurance Services, LLC, and make recommendations for changes based on research and experience. Own administration, changes, and updates to the commissions and ancillary pay plans, working in concert with appropriate product and sales areas, and Finance. Relentlessly find ways to fix problems and expedite transactions with as little friction as possible. Build strong relationships within Legal, Sales, Finance, IT and other relevant areas, including especially JM Insurance Services. Accountable for day-to-day operations of the Licensing team. Lead and mentor JM team members in the licensing process and methodologies. Manage and prepare communication with business partners regarding Licensing and potential new business models. Participate in and serve as a main point of contact for any audit proceedings. Accountable for maintaining accurate records of all entity licenses, registrations, or other authorizations to do business held by the company and its affiliates. Accountable for maintaining accurate records of all work-related licenses, as well as continuing education requirements, of company employees (producer, adjuster, and any other required individual licenses). Must have superb attention to detail. Ability to work effectively both in managing teams and independently. Excellent analytical skills and ability to make effective decisions. Excellent conflict resolution, negotiation, and problem-solving skills. Identifies and pursues opportunities for improvement and proposes solutions to impacted areas and processes. Keeps stakeholders informed of problems, issues, and resolutions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: Bachelor's degree from a four-year university preferred; equivalent work experience in a similar position may be substituted for educational requirements. 5-7 years of increasingly responsible experience in property/casualty licensing and appointment administration. Experience in agency mergers and acquisitions preferred Thorough understanding of multiple licensing models What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

Responsible for creating desired functionality to assigned content, products or services. Develops, tests and implements software that provides robust technical infrastructure and/or software applications used by business units. The Software Engineer II will be a member of one of several cross-functional development teams, ranging from 5 to 7 team members. This is a mid-level position who will assist in various software development functions relating to products for internal and external customers. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Supports a single product backlog Demonstrates knowledge of solutions within assigned domain, product or service Develops applications and the underlying framework Collaborates to evaluate application designs Implements, tests and delivers new features for multiple platforms Coordinates with QA team to initiate testing and ensure testing is completed May design framework and software standards and make suggestions for systems / software improvements Works to understand customer needs and usage of the product the team supports. Collaborates well with scrum team members on design and development ideas and concepts. Accepts feedback and challenges status quo. Recommends solutions based on established best practices Sees patterns and uses conceptual thinking to solve problems Work is more variable at this level; as such must collaborate with team and other SMEs to consider multiple options to solve problems. Has ability to identify processes that would result in reduced costs, increased efficiencies or closer alignment to company objective Proactively collaborate with team to make tactical decisions that translate into specific actions, with a goal of implementing MVP in the short term with an eye to long term objectives Issues not defined by best practices are escalated to senior team members or Management Mostly self-sufficient and capable of working with limited supervision Has an informed opinion and is able to articulate complicated technical issues to less technical management or leadership, or to less senior team members. Has a persuasive argument, but accepting of financial/time/other constraints that may impact decision making. Leads meetings with partners to gain alignment and understanding Promotes a mentor/mentee relationship with less experienced team members Creates and delivers presentations and communications to peers To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Bring: Bachelor's degree (B. A.) from four-year College or university; 2+ years of experience in software coding and development ; 2+ years of experience with ASP.Net, Gosu, Apex, Java, XML, SQL, C#, Javascript, API's. Knowledge in problem solving, database, application servers, application design and testing Excellent verbal and written communication skills: ability to write reports, business correspondence, and procedure manuals; ability to effectively present information to groups of internal and external project stakeholders, across all levels of the organization Strong understanding and knowledge of Lean/Agile best practices, DevOps, and has a history of supporting team members on projects using various development methodologies (Waterfall to Agile) Demonstrates thought leadership through innovative, creative, problem solving that arrives at actionable next steps in alignment with desired business outcomes. Versed in multiple IDE's and Languages including Gosu, Apex, .Net and Java. Ability to interact professionally with diverse groups, executives, managers, and subject matter experts High level understanding of our technologies to be able to work and understand our technical team. These technologies include Guidewire, Ratabase, Paymentus, Image Right and SmartComm Commitment to continuous learning by obtaining Guidewire Cloud Certification with company support Approaches work in a structured, systematic way, organizing and prioritizing workload to meet demands of the team, department and organization Understands enterprise and product priorities and escalates appropriately any deviations from those priorities. Strong critical thinking and problem-solving skills: ability to define problems, collect data, establish facts, draw valid conclusions and make recommendations Commitment to continuous building of personal professional knowledge: ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, etc. Excellent communication skills with on-site and geographically disparate teams. Commitment to continuous improvement. Understanding of the benefits of rapid prototyping to demonstrate the merits of a proposed solution. Approach problems with an entrepreneurial mindset. Design experiments, measure outcomes, adapt as needed. Highly motivated, with a passion for creating and supporting great products. Thrives on collaboration, working side by side with people of all backgrounds and disciplines. Strong verbal and written communication skills, with the ability to gain the respect of the team, stakeholders, and management. What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

As the Director of Decision Support, you will report to the VP of Finance and be responsible for leading a team of financial planning and analysis professionals. This role will transform financial planning and decision making into a source of advantage for the enterprise by enabling the business to better anticipate opportunities, spot risks and drive faster resource reallocation. To accomplish this, you will accelerate FP&A's adoption of AI-driven predictive planning and scale up technology-driven delivery of decision support. In addition to leading the financial planning, budgeting, and forecasting team, you will be the go-to resource for strategic decision support to senior organizational decision makers including the CFO, VP Finance, Chief Actuary, C-Suite, and board. You will foster innovation and digital skills development in FP&A. The ideal candidate will possess financial planning and analysis expertise, the ability to develop and manage technology- and business-savvy decision support teams, and a track record of driving digital innovation in key FP&A activities. Additionally, the candidate will be experienced in complex modeling scenarios for different business structures such as captives, carriers, MGAs, and non-insurance products. Why Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What You'll Do: Lead an effective financial planning, budgeting and forecasting cycle: Lead an FP&A team that manages the execution -- and continuous improvement -- of long-range financial planning, annual budgeting, and forecasting processes. Use planning, budgeting and forecasting to anticipate in-year decisions, mitigate risks, model and assess a range of scenarios, and reprioritize initiatives. Establish an integrated planning process that synchronizes strategic, financial and operational plans to achieve alignment with business strategy. Support accounting to create pro-forma financial statements Organize FP&A to provide world-class decision support at scale: Create high-performing teams that produce insightful strategic decision support for the enterprise including: Profitability and cash flow improvement Strategic planning, investment evaluation, and prioritization M&A support Design & implementation of management and key performance indicators are aligned to the operating model. Broaden FP&A's scale of support for operational decisions by leading efforts to embed FP&A's acumen into well-designed decision support tools Catalyze organizational-wide relationships to identify analytics partnership opportunities, promote a holistic view of business performance, and improve planning assumptions and data quality. Lead a proactive and predictive analytics capability: Champion the use of predictive analytics, including AI/ML, in forecasting, profitability improvement, cost analytics, and scenario planning. Continuously optimize the organizational model for Data and Analytics to drive efficiency and standardization. Steward and maintain trust in analytics by instituting governance mechanisms for the insights in routine or ad hoc business support, management reports, algorithms used for analysis, and automation for analytic inputs. Coach the FP&A team to go beyond identifying variances to isolate core issue drivers and recommend value-creating or corrective actions that improve performance improvement. Help FP&A manager prioritize their team's queue of ad hoc support requests to ensure the appropriate balance between ad hoc and proactive analysis. Oversee the evolution of FP&A's technology portfolio: Lead the evolution of, and effectively manage, the FP&A technology roadmap and ensure alignment with both the finance and enterprise roadmaps. Manage relationships and negotiate with technology providers while ensuring compliance with procurement policies. Manage, co-lead and resource decision support tool creation and the portfolio of FP&A's digital products from decision dashboards and simulators to scenario modeling tools. Improve performance-monitoring capabilities for faster sensing and responding: Demonstrate expert-level knowledge of the organization's business drivers to establish a capability for reporting and monitoring business performance and KPIs. Keep the organization aligned on enterprise performance goals. Identify emerging risks and opportunities. Monitor leading indicators to identify initiative delivery and operational performance gaps, drive action or alternative approaches to close. Support effective business performance reviews with the business on a routine basis. Display inspirational and visionary FP&A team leadership: Ensure FP&A is a top choice for high-performing digital talent by encouraging innovation, skills development, and mentoring. Foster a culture of innovation, openness to change, and technology acceptance by developing talent and maturing the capability of the organization. Support FP&A analysts and finance business partners in the transition to a primarily technology-centric decision support delivery model while simultaneously improving the skills necessary to improve in-person decision support. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Leadership Responsibilities Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You'll Bring: Education: Bachelor's degree required; Finance, Economics, or Business concentration with quant experience strongly preferred Experience with process improvement and digital project management frameworks (e.g., lean, agile) preferred 10-15 years of experience within the finance or FP&A function with experience leading and managing teams Skills: Deep expertise in budgeting, forecasting, financial planning, and continuous process improvement. Strong understanding of P&L, balance sheet, cash flow, KPI drivers, and reporting methodologies. Ability to interpret business drivers, optimize revenue and margins, and provide strategic, performance-enhancing insights to senior leaders. Strong interpersonal skills with the ability to build partnerships and influence senior stakeholders. Proven ability to drive cross-functional collaboration and align teams around shared goals. Inspirational leader who fosters innovation, promotes adoption of modern technologies, and develops team capabilities. Experience mentoring and growing talent. Exceptional communication, presentation, and storytelling skills to convey insights, analyses, and recommendations to executives and Boards. Strong understanding of advanced digital technologies and their application within finance. Ability to translate analytics, algorithms, and system capabilities into business and financial implications. Experience: Proven track record delivering strategic decision support to the CFO, C-suite, and Board, including long-term strategic planning, profitability improvement, capital planning, M&A support, and investment evaluation-preferably with global exposure. Experience developing and implementing dynamic forecasting models with scenario planning, predictive analytics, and data-driven insights. Demonstrated success driving process improvements, automation, and operational efficiencies within FP&A. Significant experience partnering with and presenting to senior leadership. Strong background working with financial systems such as ERP, BI, and advanced planning tools leveraging AI/ML. Experience leading teams using advanced analytics and technology to generate actionable insights, detect anomalies, and produce predictive forecasting. Proven ability to manage vendor relationships, including contract negotiation and compliance. Experience leading complex, multidisciplinary teams and delivering enterprise-wide solutions. Expertise in establishing performance monitoring capabilities, aligning goals, identifying risks/opportunities, and conducting business performance reviews. Experience integrating FP&A data and analytics with other internal analytics functions and interpreting data science outputs. Certificates, Licenses, Registrations CFA certification strongly preferred Prolonged periods sitting at a desk and working on a computer. Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear. What We Offer You: Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions. Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

We are seeking a motivated and detail-oriented intern to join the Jeweler Solutions team for the summer. This internship offers hands-on experience across multiple facets of the jewelry and insurance industry, with a focus on operations, data, and technology. The ideal candidate will assist in several key projects aimed at optimizing team workflows, improving internal processes, and supporting strategic initiatives. This is an excellent opportunity for a student looking to gain experience in business operations, data analysis, and process improvement. WHY Jewelers Mutual: Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people. Here, you'll: Move fast and embrace change Always look for better ways Grow, thrive, and help shape what's next Join us and be part of a culture where you can make an impact while building your future. What you'll do: Data Analysis & Reporting: Analyze operational data to identify trends, generate insights, and provide recommendations that drive process improvement and efficiency. Process Improvement Support: Assist with the refinement of onboarding procedures and the maintenance of internal systems to ensure smooth operations and updated records. Document Review & Consolidation: Review and update existing materials, ensuring consistency and accessibility across all documents. System & Data Updates: Manage and implement updates in internal systems to reflect accurate information. Project Assistance: Support planning and execution of key projects, contributing to strategic initiatives through detailed research and resource management. Website Content Management: Conduct audits of web content, ensuring information is current and relevant. Develop and implement methods for continuous content updates and tracking. General Administrative Support: Provide administrative and operational support across a variety of tasks and projects, ensuring smooth workflow and timely completion of assignments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What you'll bring: Must be pursuing a Bachelor's degree in Data Analytics, Information Systems, Business Administration, or a similar field. Must be junior or senior standing at the time of the internship. Must be able to work full-time in Neenah, WI during the summer and potential opportunity to extend internship to work part-time during the school year. Proficient in Microsoft Office Products with a strong emphasis in Excel Strong interest in research and data analysis Excellent organizational skills with attention to detail Ability to work independently and manage multiple projects simultaneously Strong written and verbal communication skills Experience with Salesforce, SQL, and PowerBI is a plus, but not required What We Offer You: Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning. Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes Great Place to Work Certified: Join a team recognized for an environment of innovation and growth. Accessibility and Accommodations We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting *************************.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Auto Damage Trainee - Green Bay,/Appleton, WI Salary: $27.98 per hour / $56,375 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We're looking for Auto Damage Trainees in Green Bay,/Appleton, WI who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different environments is also key, as our auto damage adjusters may work from their home, a body shop, a virtual estimating center, or even on the road. Our industry-leading, paid training will teach you the ins and outs of automobile damage adjusting, so you can directly assist our customers after accidents or major disasters. We're looking for those who are equally motivated as they are compassionate. Your unique skillset, along with the latest auto-adjusting tools and tech, will help you: Inspect and assess vehicle damage caused by all types of accidents Estimate vehicle repair costs and negotiate equitable settlements Partner with other adjusters and supervisors to work with body shops, rental partners, and parts providers. As an Auto Damage Trainee, you'll be constantly challenged to continue growing your skills and knowledge to better understand our industry, company, and customers. If you want a career with plenty of growth opportunities, let's talk. Salary: Salary: $27.98 per hour / $56,375 annually Qualifications & Skills: Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits Willingness to be flexible with primary work location - position may require either remote or in-office work Solid computer, mechanical aptitude, and multi-tasking skills Effective attention to detail and decision-making skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Minimum of high school diploma or equivalent, college degree or currently pursuing preferred At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.