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Become A Jewelry Consultant

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Working As A Jewelry Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

What Does A Jewelry Consultant Do At Kohl's

* Builds Customer Relationships by elevating customer engagement and interaction:Proactively engages Customers and draws Customers in to the Jewelry department.
* Establishes a connection with Customers to determine Jewelry needs, style, and preferences.
* Invites customers to return to see a new product arrivals
* Balances individualized service with high Customer volume
* Actively Listens to Customers’ needs to recommend jewelry products:Engages Customers in conversation to determine jewelry needs, style and preferences
* Listens for cues to tailor current and future interactions to better serve each Customer
* Encourages Customers to explore higher quality options and additional products to build on their Jewelry selections
* Applies Advanced Product Knowledge to build customer loyalty through quality and value:Serves as a consultative expert on all product lines
* Shares product knowledge in an engaging way to inform Customer choice based on attributes, quality and value
* Links multiple products and upsells based on Customers' needs and style
* Proactively seeks out information on new products and trends to keep knowledge current

What Does A Jewelry Consultant Do At Sears Holdings

* Ensure customer care & selling are # 1 priority
* Ensure that all pricing, signing & display guidelines are followed
* Process sales transactions & ensure the customer finds what they are looking for
* Perform other duties as assigned

What Does A Jewelry Consultant Do At Kohl's

* Smiles and Says Hi!” Greets all customers and Associates encountered with a smile and encourages others to smile and say hi.
* Assists customers in a friendly, courteous manner.
* Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.
* Supports fellow Associates through Yes We Can actions and behaviors.
* Promptly responds to call box/phone pages.
* Consistently uses the 5 step GREAT program while interacting with customers: Greets Customer, Requests Credit, Explains Email, Asks to complete the Survey and Thanks the Customer.
* Solicits, opens and activates Kohl’s Charge applications in accordance with Company standards.
* Solicits e-mail addresses from customers.
* Responds appropriately to POS backup calls and Service Desk calls.
* Assists at POS and Customer Service as needed and complies with the Company’s “2 in-a-line” standard.
* Properly holds merchandise for customers when needed, including returning merchandise not picked up to the sales floor

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How To Become A Jewelry Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Jewelry Consultant jobs

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Jewelry Consultant Career Paths

Jewelry Consultant
Bank Teller Personal Banker Branch Manager
Account Manager
5 Yearsyrs
Front Desk Agent Night Auditor General Manager
Area Manager
7 Yearsyrs
Laboratory Technician Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Security Officer Technician Service Manager
Branch Manager
6 Yearsyrs
Office Administrator Accounts Payable Clerk Accountant
Business Manager
7 Yearsyrs
Account Manager Sales Manager General Manager
District Manager
7 Yearsyrs
Front Desk Clerk Office Manager Account Manager
District Sales Manager
7 Yearsyrs
Bank Teller Office Manager Operations Manager
General Manager
7 Yearsyrs
Pharmacist Technician Technician Sales Manager
General Sales Manager
8 Yearsyrs
Personal Assistant Security Officer Sales Consultant
Internet Sales Manager
6 Yearsyrs
Laboratory Technician Service Technician Sales Manager
Market Manager
7 Yearsyrs
Front Desk Agent Front Office Manager General Manager
Operations Director
9 Yearsyrs
Office Administrator Human Resources Coordinator Specialist
Operations Manager
7 Yearsyrs
Personal Assistant Specialist Service Manager
Production Manager
6 Yearsyrs
Member Service Representative Specialist Account Manager
Sales Account Manager
6 Yearsyrs
Pharmacist Technician Service Representative Account Executive
Sales And Marketing Manager
6 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Security Officer Account Manager Account Executive
Territory Manager
7 Yearsyrs
Member Service Representative Service Representative Account Executive
Territory Sales Manager
7 Yearsyrs
Front Desk Clerk Home Health Aid Warehouse Associate
Warehouse Manager
5 Yearsyrs
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Jewelry Consultant Demographics

Gender

  • Female

    76.5%
  • Male

    21.9%
  • Unknown

    1.5%

Ethnicity

  • White

    78.3%
  • Hispanic or Latino

    13.5%
  • Asian

    6.0%
  • Unknown

    1.8%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    55.5%
  • French

    10.9%
  • Chinese

    4.5%
  • Arabic

    4.5%
  • Mandarin

    2.7%
  • Russian

    2.7%
  • German

    2.7%
  • Korean

    1.8%
  • Bengali

    1.8%
  • Cantonese

    1.8%
  • Italian

    1.8%
  • Polish

    1.8%
  • Swahili

    0.9%
  • Hindi

    0.9%
  • Tigrinya

    0.9%
  • Armenian

    0.9%
  • Albanian

    0.9%
  • Greek

    0.9%
  • Tagalog

    0.9%
  • Portuguese

    0.9%
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Jewelry Consultant

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Jewelry Consultant Education

Jewelry Consultant

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Top Skills for A Jewelry Consultant

CustomerServiceSkillsNewMerchandiseZalesSalesFloorSpecialOrdersProductKnowledgeCreditCardApplicationsJewelryRepairsJewelrySalesSpecialEventsPOSCustomerSatisfactionBankDepositsPhoneCallsCustomerRelationsInventoryControlCommunicationSkillsCustomerServiceIssuesPerfectPieceJewelryDepartment

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Top Jewelry Consultant Skills

  1. Customer Service Skills
  2. New Merchandise
  3. Zales
You can check out examples of real life uses of top skills on resumes here:
  • Results-oriented, strong communication skills, excellent customer service skills.
  • Handle the tasks of checking in and replenishing new merchandise inside the case lines as well as prepare merchandise transfers.
  • Brand representative for Persona within the Kansas East Zales district.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Communicated with vendors regarding back order availability, future inventory and special orders.

Top Jewelry Consultant Employers

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Jewelry Consultant Videos

Jewelry Consultant Role Play ✧ Soft Spoken Relaxation

Paparazzi Accessories, How to become a Paparazzi Jewelry Consultant

ASMR Soft Spoken Jewelry Consultant Role Play

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