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Top 50 Jewelry Consultant Skills

Below we've compiled a list of the most important skills for a Jewelry Consultant. We ranked the top skills based on the percentage of Jewelry Consultant resumes they appeared on. For example, 24.2% of Jewelry Consultant resumes contained Customer Service as a skill. Let's find out what skills a Jewelry Consultant actually needs in order to be successful in the workplace.

These are the most important skills for a Jewelry Consultant:

1. Customer Service

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high Demand
Here's how Customer Service is used in Jewelry Consultant jobs:
  • Provided outstanding customer service by answering questions and advising guests accurately of products and warranties.
  • Assist the office administrator; maintain excellent customer service
  • Functioned as an expert in all forms of fine jewelry, while providing excellent customer service skills.
  • Manage all facets of daily sales and customer service duties for this international jewelry chain.
  • Provided exceptional customer service and ensured that the customer needs were met at all times.
  • Provided sales, marketing support, and customer service to a high-end retail establishment.
  • Assisted customers with Jewelry & Layaway purchases, payments, and customer service.
  • Worked as a customer service advocate to help customers with returns or exchanges.
  • Cashier, front desk attendant, merchandise assistance, and provide customer service.
  • Provide quality customer service and skill to ensure satisfaction with every purchase.
  • Provide outstanding customer service regarding jewelry orders, repairs and exchanges.
  • Displayed excellent customer service to understand the needs of the customer.
  • Provided guests with superior customer service and attention.
  • Trained Weekly with New Customer Service Techniques.
  • Provided customer service to clients.
  • Store closing) Customer service, selling jewelry and repairs, custom designing through Romantic Creations
  • Job Field: Retail Sales Responsibilities: Greeted clients with exemplary customer service.
  • Provide excellent customer service Explain and show fine jewelry Handle register money
  • Key duties: Provide customer service to clients in a professional manner that represents Zales high level of standards.
  • Open Department Set Diamonds in display case Count Inventory Open registers Customer Service

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2. New Merchandise

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high Demand
Here's how New Merchandise is used in Jewelry Consultant jobs:
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Handle the tasks of checking in and replenishing new merchandise inside case lines as well as Prepare merchandise transfers.
  • Stayed up - to - date with my knowledge of all of merchandise as well as new merchandise.
  • Assisted in making successful sales presentations, learning features, and benefits to new merchandise.
  • Receive new merchandise into the store and ensure it is properly put away.
  • Transported new merchandise from cash room or loading dock to sales floor.
  • Keep stock up-to-date with pricing and filling in new merchandise.
  • Fill in log sheets when new merchandise is received.
  • Logged in new merchandise and logged out old merchandise.
  • Promoted new merchandise for the to increase product sales.
  • Check in and set out new merchandise.
  • Inventory all new merchandise and inventory control.
  • Put out new merchandise in displays.
  • Place new merchandise on display.
  • Check in new merchandise and restock the cases.
  • Counted all merchandise Secured valuable merchandise Displayed new merchandise Organized displays and fixtures
  • perform task of helping customer in selecting merchandise perform minor repairs on merchandise keep account of and replenish new merchandise

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3. Jewelry Sales

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high Demand
Here's how Jewelry Sales is used in Jewelry Consultant jobs:
  • Identified marketing and jewelry sales opportunities.
  • Supervised numerous jewelry sales consultants.
  • Direct jewelry sales, assisting in opening lines of credit, clientele and guest outreach, & providing excellent customer service.
  • Shared in clients' most special occasions and events in their lives by assisting them in high end jewelry sales.
  • Promoted from jewelry sales to jewelry inventory to maintain accountability of over $1M worth of inventory.
  • Assist with Jewelry sales, inventory, repairs, recommending proper jewelry care and maintenance.
  • Provided excellent customer service, jewelry sales, ordered merchandise, and basic jewelry repairs.
  • Utilized extensive database to locate and track customers, jewelry sales, and repairs.
  • Dedicated jewelry sales associate with a proven track record and an energetic spirit.
  • Created personal marketing strategy for jewelry sales in a variety of venues.
  • Provided feedback on procedural issues to the Fine Jewelry Sales Manager.
  • Contributed to jewelry sales increase of 2% to 13%.
  • Work as a sales associate offering credit making jewelry sales.
  • Assisted with costumer needs in jewelry sales.
  • Accomplished training in jewelry sales ,diamonds, gemstones, and precious metals and customer service.
  • Full time fine jewelry sales associate.
  • Certified Diamontologist by the Diamond Council of America 2016 #2 Jewelry Sales Consultant for store 660
  • Maintain Warranty sales Main focus on Diamond/Jewelry sales Specializing in special event, restyle redesign shows Responsible for maintaining repair sales quota

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4. Zales

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Here's how Zales is used in Jewelry Consultant jobs:
  • Assisted with marketing, sales and promotion of all ZALES products.
  • Communicated and worked with other Zales Locations to ensure customer satisfaction while reporting all suspicious activity and theft.
  • Assisted customers in selecting Zales merchandise and offer additional items that are complimentary to the original purchase.
  • Set up Zales credit card accounts, minimal data entry of confidential information and collected layaway, credit card/ payments.
  • Consult customers on the value of the jewelry offered by Zales and the quality of each product in the store.
  • Process transactions, perform administrative tasks and effectively communicate the Zales brand image to customers.
  • Offer the option of a Zales credit card to every customer who buys an item.
  • Retail jewelry professional and customer service for a leading store within the Zales Corporation family.
  • Top Seller for jewelry warranty, as well as surpassing all Zales quota expectations.
  • Welcome guest into zales and provide an exceptional experience for the guest.
  • Second top selling employee after 8 months while employed with Zales.
  • Utilize sales techniques to maximize revenue opportunities with Zales customers.
  • Brand representative for Persona within the Kansas East Zales district.
  • Meet monthly quota of Zales Credit Card enrollment.
  • Worked in Zales sales dept.
  • Sell jewelry, obtain credit applications, and represent the Zales name by remaining punctual and dressing professionally.
  • Repair coordinator; scheduled and tracked repair orders and invoices Selected for the Zales Management Training Program.
  • Strived to create an unforgettable experience by establishing a strong connection with Zales guests.
  • Welcome guest with "Welcome to Zales.
  • Welcome Guest/Deliver the Zales Experience Show our products safely and give details about product Put away merchandise securely Deliver deposit

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5. Sales Floor

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Here's how Sales Floor is used in Jewelry Consultant jobs:
  • Worked sales floor, processing daily reports, merchandised departments, trained new associates, planned schedules and worked Plan-O-Grams.
  • Maintain a clean and attractive store environment including the sales floor, back room, and office area.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Assisted customers in the jewelry department, customer service, POS and sales floor.
  • Set up displays, restocked our department sales floor and conducted store-wide inventory.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Worked as a jewelry consultant and sales floor associate in several seasonal positions.
  • Greeted customers on sales floor and ascertained type and quality of merchandise desired.
  • Manage sales floor, drive retail, and address any guest concerns.
  • Maintain constant presence on the sales floor to assist customers.
  • Maintain constant presence on sales floor to address customer needs.
  • Arranged products and maintained sales floor as per company standards.
  • Arranged products and upheld sales floor as per JcPenney standards.
  • Accomplished tasks on sales floor to maintain store appearance.
  • Cleaned and Organized Sales Floor and Packaging Supplies.
  • Reorganized sales floor daily to meet company demands.
  • Monitor sales floor to ensure great customer experience.
  • Reorganize sales floor to meet company standards.
  • Prepared merchandise for sales floor.
  • Stocked merchandise on sales floor.

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6. Product Knowledge

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Here's how Product Knowledge is used in Jewelry Consultant jobs:
  • Shared product knowledge with customers while making personal recommendations, and forming professional relationships with customers.
  • Gained valuable experience in sales/customer service heavily based on product knowledge.
  • Provide exceptional customer service through product knowledge and purchasing assistance.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Provide product knowledge, warranty information, and manufacturing qualities regarding each vendor.
  • Maximize personal and store performance goals by promoting sales and utilizing product knowledge.
  • Provide product knowledge, features and benefits to all customers when presenting merchandise.
  • Develop product knowledge by learning merchandise, features, advantages and benefits.
  • Maintain thorough product knowledge of the property and that of major competition.
  • Educate customers on both product knowledge and financing options.
  • Learned, referenced and applied product knowledge information.
  • Utilize product knowledge to promote sales.
  • Learned habits of brand management and product knowledge *entire employment history available upon request
  • Utilize product knowledge to promote sales Ability to communicate professionally in person and by phone.
  • Provide prompt and courteous service to all customers Utilize product knowledge to promote sales.
  • Assist Customer with finding the right jewelry for different occasions Have excellent Product knowledge
  • Utilized product knowledge to assist customers with selections and purchases Provided excellent customer service assistance Represented company with professional appearance and behavior
  • Trained co-workers on effective sales techniques, minor "while you wait" jewelry repairs, and new product knowledge.
  • Conducted product knowledge training for new employees Implemented customer service trainings to ensure success during the sales process

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7. Special Orders

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Here's how Special Orders is used in Jewelry Consultant jobs:
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Handled the shipping and receiving of merchandise, processing of special orders, submitting payroll, as well as inventory audits.
  • Ordered and checked in merchandise, handled special orders, daily operational paperwork for the store and of my own.
  • Contacted vendors, other stores, and utilized the company website to fulfill customer special orders.
  • Handled cash and daily deposits, processed special orders, advised, educated, and closed sales
  • Handled repairs, special orders, credit applications, inventory, cleaned jewelry and other tasks.
  • Greeted and assisted customers in the store concerning merchandise, previous purchases, and special orders.
  • Provide excellent customer service and knowledgeable sales assistance, place special orders and operate cash register
  • Assisted management and Key Holders with processing repairs, merchandise, and special orders.
  • Experience placing special orders, merchandising, testing diamonds, and customer repairs.
  • Placed special orders and called other stores to find desired items.
  • Experience placing special orders and proficient use of POS software.
  • Assisted with online, telephone, and special orders.
  • Placed special orders by phone or online.
  • Evaluated and provided advice to clients on their jewelry needs Full-time Performed merchandising and assisted on special orders and custom pieces
  • Performed general store operations such as setting up repairs, special orders, credit applications, and layaways for customers.
  • Provide customer service, create special orders, and handle money, Operate site to store (Promoted to Jewelry)
  • Help customers find Jewelry that fits them set up consultation set up repairs accept inventory send off special orders
  • Handle administrative paperwork,process special orders, transfer requests, shipping repairs.
  • Assist guests with jewelry - Take in and send out repairs, place special orders - Clinetele - Put out understock

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8. Credit Card Applications

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Here's how Credit Card Applications is used in Jewelry Consultant jobs:
  • Front runner with attaining credit card applications to increase business profitability.
  • Excelled in exceeding daily credit card applications.

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9. Sales Goals

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Here's how Sales Goals is used in Jewelry Consultant jobs:
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Educated customers to incite excitement about the company's products and services to surpass sales goals and make more commission.
  • Arrange merchandise displays to encourage optimal sales goals for the company and aesthetic appeal for customers.
  • Achieved lifetime jewelry protection sales goals and attachment rates for 3 solid years.
  • Worked with my team of associates to meet our monthly sales goals.
  • Achieved all set sales goals while providing outstanding customer service.
  • Contributed to team success by exceeding sales goals and standards.
  • Meet monthly and daily sales goals/maintain and record all files.
  • Rearrange jewelry cases Accomplishments Exceeding my monthly sales goals.
  • Helped drive sales goals and achieve monthly quotas.
  • Provide high sales goals at the store level.
  • Exceeded sales goals set by store manager.
  • Meet individual and team sales goals.
  • Created personal and team sales goals.
  • Exceeded personal sales goals consistently.
  • Meet and exceed sales goals.
  • Prepared cash variances, weekly sales goals and update sales promotions Consulted with clients on jewelry selection and purchases.
  • Strived to meet sales goals and cover their personal draw in a commission based sales environment.
  • Generate sales to exceed personal sales goals Manage, train and supervise store staff.
  • Reach personal and store sales goals Strong communication skills, ability to multi task

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10. Special Events

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Here's how Special Events is used in Jewelry Consultant jobs:
  • Obtained and maintained personal clientele, keeping them up to date on special events and promotions.
  • Maintained and created rapport with customers including inviting them to upcoming sales and special events.
  • Set confirmed appointments for special events, managed repair orders, and filed credit applications.
  • Prepared for all special events and achieved all sales goals for those events.
  • Collaborated with sales team and management concerning goals, promotions and special events.
  • Call or send information or upcoming special events in the store.
  • Plan special events for the store and maintain a strong clientele.
  • Make appointments for special events, follow up with purchase satisfaction.
  • Help promote special events via mail and word of mouth.
  • Inform clients of special events and restyle event shows.
  • Promote and book clients for special events and shows.
  • Advised guests on special events and product promotions.
  • Implemented and planned all special events.
  • Planned and directed diamond special events.
  • Attract Customers to upcoming special events.
  • Engrave products for special events.
  • Scheduled appointments for special events.
  • Maintain product security Meet goals for sales, repairs, credit applications, especial events, and warranty.
  • Meet required sales quotas, develop all special events with sales staff in achieving successful events.
  • Assist customers with product knowledge Clientelling Produce sales goals Special events Maintain store inventory and sales floor DCA trained

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11. POS

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Here's how POS is used in Jewelry Consultant jobs:
  • Commissioned sales position involving consultations with clients regarding their jewelry needs.
  • Deliver a positive customer shopping experience throughout interactions and transactions.
  • Developed and maintained positive long term customer relations.
  • Even without pay I'd help people decide on how to propose etc, I just absolutely LOVE helping others.
  • Opened and closed the store, including counting cash, opening and closing cash registers and nightly bank deposits.
  • Handled customer questions skillfully through positive and strong listening skills to be service to the customer and relationship building.
  • Composed fashion articles for Scott & Sons featured in the Amelia Islander and the Ritz Carlton magazine.
  • Assist store manager with duties of opening and closing store, customer service issues and nightly deposit.
  • Prepared daily special orders to ensure customer satisfaction, positive reviews, and return visits.
  • Opened and closed the store which included counting cash drawers and making bank deposit.
  • Worked as part of a team in a trusted and responsible position by management.
  • Operated a POS system to itemize and complete an average of number customer purchases.
  • Operate POS system in all aspects of cash, credit, and layaway functions.
  • Audit and inventory management, as well as recorded daily bank deposits.
  • Performed POS transactions, including custom design, and special order requests.
  • Balance cash drawers for nightly deposits, and Processing credit card payments.
  • Interacted with customers to deliver them the best product possible.
  • Worked as a team member to ensure customers received best possible service.
  • Assisted customers with jewelry purchases Stocked and organized jewelry Used a POS to ring out customer's merchandise Repaired jewelry and watches
  • Inventory Control -Audit -Cashier -Customer Service -Ship and receive merchandise -Morning counts -Bank deposits -Key holder -File customer information

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12. Bank Deposits

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Here's how Bank Deposits is used in Jewelry Consultant jobs:
  • Created bank deposits, handled customer service issues, and motivated associates reach their sales goals.
  • Open and closed the store as well as being familiar with bank deposits and all.
  • Handle accounts payable and receivable, prepare bank deposits and control inventory.
  • Create and deposit daily bank deposits after closing.
  • Tilled cash drawers and made bank deposits.
  • Counted and verified daily bank deposits.
  • Process transactions and make bank deposits.
  • Accepted payments, balanced cash register, and prepared bank deposits according to cash handling policies.
  • Performed audits of register and made bank deposits Maintained clean and orderly store Presented and sold merchandise
  • Assisted in bank deposits Customer service Returns, pickups, and custom orders Answered phones Opened and closed the store
  • Key Holder Trained new employees In charge of store bank deposits Handled inventory Sales

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13. Phone Calls

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Here's how Phone Calls is used in Jewelry Consultant jobs:
  • Created Consultant/ Customer relationships Greeted and accompanied customers through purchase process Answered incoming phone calls Processed over the phone orders
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Managed the office and front desk by answering phone calls, filing receipts, and completing other various clerical duties.
  • Generate new and repeat sales through phone calls, email, vendor shows, and everyday interactions with individuals.
  • Addressed all questions and concerns of the customers, processed all telephone calls received while running the register.
  • Sell jewelry and warranties, make phone calls, cashier, close and open the store and tills.
  • Handled difficult phone calls from upset customers and went beyond expectations to provide an excellent experience.
  • Provide excellent customer service through emails, chat systems, and phone calls.
  • Answered telephone calls and provided information regarding products, promotions and services.
  • Prioritized phone calls and emails while supporting the needs of the business.
  • Reached out to customers through phone calls and hand written letters.
  • Answer and make phone calls about the status of repairs.
  • Answered incoming phone calls and helped customers with their questions.
  • Answered an average of 60 phone calls per shift.
  • Make phone calls to potential and returning guests.
  • Answered Phone Calls, Closed out my till.
  • Make phone calls for upcoming events.
  • Created relationships with customers ~ Managed records and made phone calls to customers
  • Answer phone calls and take messages in a professional manner.
  • Answered customer telephone calls promptly and in an appropriate manner.

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14. Customer Relations

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Here's how Customer Relations is used in Jewelry Consultant jobs:
  • Developed operations management, customer relations, sales and management skills.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Build customer relationships and advise customers on jewelry purchases.
  • Cash handling, inventory management and customer relations.
  • Fostered and maintained excellent customer relationships.
  • Drive jewelry sales and create a positive customer experience through customer relationships, product knowledge, and operational execution.
  • Work as a team to open and close store, maintain inventory, and build customer relationships.
  • Build customer relations and sales.
  • Presented fine jewelry and answered questions on its content and care Developed positive customer relationships through friendly greetings and excellent service.
  • Established customer relationships by determining customer's'ultimate goal (utilize company portfolio, sample items and raw designworks).
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Handled all customer relations issues in a gracious manner.

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15. Inventory Control

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Here's how Inventory Control is used in Jewelry Consultant jobs:
  • Inventory control and reconciliation while adhering to security protocol.
  • Developed and managed my own businesses, inventory control, networking, conducted/ hosted events, product ordering & promotion
  • Top Sales Performer every month; Inventory Control, Receiving, Customer Service, and Development and Implementation of Procedures
  • Assisted clients in purchase of diamond jewelry, maintained shipment of store and client orders, inventory control
  • Inventory control, to include, but not limited to shipping and receiving store merchandise.
  • Use of cash register, inventory control and office paperwork always completed as directed.
  • Inventory control, shipping, and receiving store transfers.
  • Assist manager with inventory control and promotional plans.
  • Inventory control, cash control and security.
  • Compiled records for inventory control *Assisted in displaying merchandise *Prepared the employees monthly schedule
  • Oversee all aspects of the business including inventory control, financial expenditures, and marketing on a part time basis.
  • open to close store, maintain sales qouta, inventory control, collections, and CBI credit approvals.
  • Cash control Generated sales Inventory control with product placement.
  • Serve customers and promoting store sales Maintain merchandise/displays Professional work ethnics Assist with inventory control
  • Delivered sales goals in a consistent manner Met company's high customer service standards Inventory control and visual presentation
  • Sell jewelry to a variety of customers Telephone marketing and in store marketing Inventory control Merchandising Receive shipment Inspect jewelry for damage

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16. Security Practices

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Here's how Security Practices is used in Jewelry Consultant jobs:
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Maintained knowledge of policies and security practices.

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17. Retail Store

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Here's how Retail Store is used in Jewelry Consultant jobs:
  • Obtained and received merchandise, totaled bills, accepted payment, and made change for customers in a retail store.
  • Assisted with the opening and closing of the retail store including handling bank deposit.
  • Managed daily operations for busy retail store Assisted customers in selection of latest and fashionable jewelry.

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18. Store Performance

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Here's how Store Performance is used in Jewelry Consultant jobs:
  • Identified and exceeded all customer requirements and expectations, as well as maximized personal and store performance.
  • Identify and fulfill guests' jewelry needs, as well as maximizing store performance.
  • Maximized personal and store performance through clientelling.

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19. Perfect Piece

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Here's how Perfect Piece is used in Jewelry Consultant jobs:
  • Created connections with clients to help them find the perfect piece of jewelry for the perfect occasion.
  • Share love with the guest looking to that perfect piece to commemorate their next special occasion.
  • Created customer experiences by selecting the perfect piece, or customization for preferred clientele.
  • Assisted customers with helpful guidance to choose the perfect piece for the occasion.
  • Worked with customer to find the perfect piece for their special someone.
  • Educate customers and assist them in finding the perfect piece of jewelry.
  • Guide guests towards finding the perfect piece of jewelry for them.
  • Assist guests with finding the perfect piece given needs and budget.
  • Assist guests in finding the perfect piece for their special occasion.
  • Assist customers with finding the perfect piece of jewelry
  • Assist guests in finding the perfect piece of jewelry Make sure to give accurate information to guests about products.

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20. Credit Payment

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Here's how Credit Payment is used in Jewelry Consultant jobs:
  • Processed cash and credit payments rapidly and accurately.
  • Received and processed cash and credit payments for in-store and online purchases.
  • Receive and process cash and credit payments for in store purchases.
  • Explain available proprietary credit payment options to Guests.
  • Take payment for customer sales and credit payments
  • Received and processed cash or credit payment.
  • Received and pro- cessed cash and credit payments for in-store purchases.

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21. DCA

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Here's how DCA is used in Jewelry Consultant jobs:
  • Participated in Diamond Council of America course to achieve DCA certification.
  • Earned my (DCA) Diamond Council of America Certification.
  • Earned DCA Certification (Diamond Counsel of America).

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22. Display Cases

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Here's how Display Cases is used in Jewelry Consultant jobs:
  • Handle responsibilities of cleaning, maintaining and organizing the display cases to make it appear in appealing way to customers.
  • Merchandised display cases on a daily basis and created special displays for holidays and promotions.
  • Clean, maintain and arrange display cases to appeal to customers.
  • Arrange in-store display cases to promote and improve weekly sales.
  • Store opening and placing all jewelry back into display cases.
  • Create display cases for new merchandise received.
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
  • Maintained & logged inventory Arranged items in display cases.
  • Consult with customers and answer questions pertaining to jewelry purchases Participated in annual inventory Set up display cases for the jewelry
  • Assisted customers with jewelry purchases Cleaned jewelry Set up display cases

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23. Current Sales

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Here's how Current Sales is used in Jewelry Consultant jobs:
  • Key holder and current sales lead.Received raise for accomplishing goals for the last fiscal year.

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24. Store Policies

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Here's how Store Policies is used in Jewelry Consultant jobs:
  • Perform cashiering activities in the areas of cash handling, purchases, returns, exchanges, and enforcing store policies.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Stay informed of store policies, procedures, and promotions.
  • Adhere to store policies on loss prevention
  • Create clientele Handle repairs and returns Gave customers knowledge of store policies & jewelry

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25. Credit Accounts

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Here's how Credit Accounts is used in Jewelry Consultant jobs:
  • Opened customer financial credit accounts.
  • Exceeded monthly sales quotas and opened up various credit accounts to help customers with additional financing options.
  • Received credit card payments at cash register, handled new credit accounts.
  • Assisted customers with jewelry purchases, complaints, and credit accounts.
  • Encouraged customers to open loyalty credit accounts with the store.
  • Fill out credit application for store credit accounts.
  • Open a minimum of 1 credit accounts daily.
  • Set up customer credit lines and credit accounts.
  • Processed payments, opened customer credit accounts.
  • Stocked inventory Cash Handeling Opened and closed store Set up customers Kay Credit accounts and Payment plans

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26. Offering Suggestions

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Here's how Offering Suggestions is used in Jewelry Consultant jobs:
  • Promote sales by assisting customers and offering suggestions.
  • Promoted sales by assisting customers and offering suggestions Ability to communicate professionally in person and by phone.
  • Recommend merchandise based on guest's needs and wants Cashier Promote sales by assisting customers and offering suggestions.

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27. Cycle Counts

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Here's how Cycle Counts is used in Jewelry Consultant jobs:
  • Process of cycle counts and rotation of inventory.

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28. Store Appearance

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Here's how Store Appearance is used in Jewelry Consultant jobs:
  • Maintain store appearance and supplies.
  • Assisted customers in making the right purchase -Maintain store appearance and inventory.

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29. New Accounts

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Here's how New Accounts is used in Jewelry Consultant jobs:
  • Solicited customers and opened new accounts in accordance with Company standards.
  • Created new accounts for customers to drive sales and create new purchasing options for customers.
  • Open new accounts that would allow the client more flexibility and buying power.
  • Opened new accounts within company standards.

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30. Loss Prevention

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Here's how Loss Prevention is used in Jewelry Consultant jobs:
  • Handle responsibilities of purchasing inventory, diamond weighing and cataloging, loss prevention, and opening/closing store
  • Communicated all audit discrepancies with loss prevention personnel.
  • Trained and proficient at sales and customer service, the safe handling of valuables, credit operations, and loss prevention.
  • Managed all preparation and filed reports for store manager and loss prevention on inventory, sales, etc.
  • Trained new staff and supported team and management in loss prevention and proper store set up.
  • Control loss prevention and inventory levels in the store.
  • Follow strict security procedures to ensure loss prevention.
  • Enforce loss prevention and shortage control procedures.
  • Assist in inventory control and loss prevention.
  • Key holder, customer service,sales, stock, inventory, loss prevention

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31. Data Entry

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Here's how Data Entry is used in Jewelry Consultant jobs:
  • Performed clerical duties, such as word processing, data entry, shipping and receiving, answering phones and filing.
  • Cash handling, assisting guest as needed, maintaining updated information on products, data entry, sales
  • File, mail sorting and distribution, shipping and processing orders, data entry and maintenance.
  • Maintain prospect traffic and leasing data; assist with other computer data entry as necessary.

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32. Sales Prices

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Here's how Sales Prices is used in Jewelry Consultant jobs:
  • Computed sales prices, total purchases and processed payments.

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33. Service Plans

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Here's how Service Plans is used in Jewelry Consultant jobs:
  • Presented merchandise and explained detailed information including features and benefits while offering extended service plans and financing options.
  • Explain repair plans and service plans in depth to customers and assisting them in the store with questions and purchases.
  • Offer extended service plans and financing options.

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34. Customer Complaints

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Here's how Customer Complaints is used in Jewelry Consultant jobs:
  • Resolve customer complaints, using discretion to balance customer satisfaction and within the guidelines established.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Resolved customer complaints accurately and promptly.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Resolved customer complaints civilly and in a timely fashion, always cognizant of the importance of assuring complete customer satisfaction.
  • Resolve customer complaints through follow ups and one on one meetings to discover and relieve their frustrations.

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35. Courteous Service

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Here's how Courteous Service is used in Jewelry Consultant jobs:
  • Ensured that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
  • Organized merchandise in their cases, and provide prompt and courteous service to all clients.
  • Provide prompt and courteous service to all customers in person and by phone.
  • Provided professional and courteous service at all times.
  • Provided prompt and courteous service to all customers.
  • Provided prompt and courteous service to all customers Responsible for ensuring store appearance is clean and presentable at all times.
  • Stock cases with merchandise.Provide prompt and courteous service to all customers.

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36. Customer Base

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Here's how Customer Base is used in Jewelry Consultant jobs:
  • Developed new marketing activators to solicit new customers and maintained a strong customer base through effective sales presentations.
  • Developed a strong customer base through continual communication through different mediums.
  • Developed new customer base with new merchandise categories, bridal stores, hospital gift shops, and off price retailers.
  • Use clientele program to maintain customer profile and contact information to increase personal sales and build customer base.
  • Demonstrate an entrepreneurial approach to grow my customer base, and partner effectively with other team members.
  • Utilized this customer base to drive sales and augment customer relations.
  • Established strong customer base, while generating repeat business.
  • Build rapport with customer base.
  • Contributed to new ideas that targeted new markets customer base

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37. Customer Questions

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Here's how Customer Questions is used in Jewelry Consultant jobs:
  • Answered customer questions about product availability and shipment times.- Handled payments for customer accounts.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Answered customer questions and provided information on procedures and policies.
  • Answered customer questions about product availability and shipment times.
  • Answered customer questions and addressed problems or complaints in person and via phone.
  • Answered customer questions about different types of jewelry, products, and brands.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Answered Customer questions Regarding Cut and Clarity of Diamonds and Other Gemstones.
  • Answered customer questions about products prices availability product uses and credit terms.
  • Explain products and service offerings and answer all customer questions.
  • Answered customer questions about productavailability and shipment times.

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38. Floor Leader

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Here's how Floor Leader is used in Jewelry Consultant jobs:
  • Proved trustworthiness and leadership abilities to rise as a floor leader within two months of starting in the position.
  • Assisted Floor Leader in resolving internal and external conflicts.
  • Worked as floor leader while keeping in contact with current and non current clients.
  • Full time key holder & floor leader.
  • Assigned floor leader, supervising 1-3 other employees daily Handle various customer service issues accordingly Assist customers with various financing options
  • Present and Sell Jewelry Provide quality customer service Perform daily floor leader tasks to keep the store functioning smoothly

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39. Repeat Business

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Here's how Repeat Business is used in Jewelry Consultant jobs:
  • Develop repeat business my establishing close and lasting relationships with customers.
  • Generated repeat business through exceptional customer service.
  • Developed relationships with customers in order to build loyalty and repeat business.

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40. Different Types

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Here's how Different Types is used in Jewelry Consultant jobs:
  • Learned about different types of jewelry including: Gold, Silver, Sterling Silver, Stones, etc.
  • Learned a lot about diamonds and different types of jewelry.
  • Educated customers on the different types of diamonds Successfully persuaded prospective buyers to make a purchase

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41. Clean Jewelry

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Here's how Clean Jewelry is used in Jewelry Consultant jobs:
  • Clean jewelry cases as well as jewelry for customers.
  • Clean jewelry as well as inspect jewelry.
  • Show, sell, and clean Jewelry, Make sales calls, key holder.Reason for Leaving: Better career opportunities at Verizon
  • Clean Jewelry Order Jewelry Change watch battery's 2004 - Present: McInteer Const.

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42. Company Standards

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Here's how Company Standards is used in Jewelry Consultant jobs:
  • Trained consultants with company standards of exemplary customer service and expertise.
  • Aided the manager in training, supply orders, and merchandising while maintaining company standards in the 5 key categories.
  • Build professional knowledge on products and professional relationships with customers, while maintaining company standards of store cleanliness and goals.
  • Solicit, open and activate Kohl's Charge applications in accordance with Company standards.
  • Achieved and excelled at sales goals and company standards.
  • Exceeded monthly sales goals and company standards.
  • Adhere to company standards in regards to time goals for all aspects of call center production.

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43. Potential Customers

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Here's how Potential Customers is used in Jewelry Consultant jobs:
  • Provide excellent customer service to potential customers.
  • Be knowledgeable of the merchandise in the store to answer potential customers questions effectively to sell products.
  • Conferred with potential customers regarding jewelry needs and advised customers on types of jewelry to purchase.
  • Explain the various features of items to potential customers.

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44. Computer System

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Here's how Computer System is used in Jewelry Consultant jobs:
  • Maneuver effectively and efficiently through all computer system
  • Used a computer system to complete transactions such as sales, repairs, returns, and payments.
  • Utilized computer system to complete guest repairs, pickups, inspections, and sales.
  • Prepared for inventory process as well as documenting into the computer system.
  • Operate computer system to cash out sales and email customers.
  • Shipped and received packages through computer system and FedEx.
  • Receive new merchandise and use computer systems for sales

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45. Greeting Customers

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Here's how Greeting Customers is used in Jewelry Consultant jobs:
  • Provide excellent customer service when greeting customers and selling merchandise.
  • Created positive customer service by greeting customers.
  • Excelled in customer service by greeting customers and answering any questions, generating sales, and creating a friendly customer relationship.

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46. Online Orders

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Here's how Online Orders is used in Jewelry Consultant jobs:
  • Assist with jewelry repairs and online orders and answer any questions pertaining to jewelry.
  • Perform weekly audits for online orders and store counts daily.
  • Make special and online orders for customers.

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47. Credit Card Transactions

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Here's how Credit Card Transactions is used in Jewelry Consultant jobs:
  • Handled cash and credit card transactions, as well as assisting with making schedules and inventory.
  • Counted cash; accountable for maintaining petty cash; process credit card transactions.
  • Processed all cash and credit card transactions with a 100% accuracy rate.
  • Operated a cash register for cash, check and credit card transactions.
  • Operated a POS to process cash, check and credit card transactions.

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48. Precious Stones

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Here's how Precious Stones is used in Jewelry Consultant jobs:
  • Educate customers on buying precious stones and the integrity of concerning diamond and wedding pieces.
  • Stone setting, repair and fabrication using gold and platinum with precious and semi-precious stones.
  • Provided expertise to customers in selecting precious stones and jewelry for that special occasion.
  • Have knowledge of precious stones and metals and share it with guests.
  • Learned about diamonds and precious stones and metals.
  • Speak on diamonds and other precious stones Clientele Send out / receive orders Replenish Greeting customers Customer Service

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49. Large Amounts

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Here's how Large Amounts is used in Jewelry Consultant jobs:
  • Experienced in handling large amounts of money, high priced merchandise, and sensitive client confidential information.
  • Monitor the safe and handling large amounts of money.
  • Help meet Customers finical needs.. Large amounts of cash handling with integrity and high proficiency

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50. Customer Information

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Here's how Customer Information is used in Jewelry Consultant jobs:
  • Created database for customer information to capture and control their information to facilitate future correspondence and sales potential.
  • Collected customer information in a database and assisted with in- store promotions and trunk shows.
  • Deal with valuable products and customer information.
  • Aided in daily administrative work including email blast/merging, processing customer information, using Quickbooks, and billing.

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Jewelry Consultant Jobs

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20 Most Common Skills For A Jewelry Consultant

Customer Service

29.7%

New Merchandise

22.4%

Jewelry Sales

9.4%

Zales

3.8%

Sales Floor

3.8%

Product Knowledge

3.8%

Special Orders

3.4%

Credit Card Applications

2.8%

Sales Goals

2.8%

Special Events

2.4%

POS

2.3%

Bank Deposits

2.1%

Phone Calls

1.9%

Customer Relations

1.7%

Inventory Control

1.5%

Security Practices

1.4%

Retail Store

1.4%

Store Performance

1.3%

Perfect Piece

1.2%

Credit Payment

1.1%
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Typical Skill-Sets Required For A Jewelry Consultant

Rank Skill
1 Customer Service 24.2%
2 New Merchandise 18.2%
3 Jewelry Sales 7.6%
4 Zales 3.1%
5 Sales Floor 3.1%
6 Product Knowledge 3.1%
7 Special Orders 2.7%
8 Credit Card Applications 2.2%
9 Sales Goals 2.2%
10 Special Events 2.0%
11 POS 1.9%
12 Bank Deposits 1.7%
13 Phone Calls 1.6%
14 Customer Relations 1.4%
15 Inventory Control 1.2%
16 Security Practices 1.1%
17 Retail Store 1.1%
18 Store Performance 1.0%
19 Perfect Piece 1.0%
20 Credit Payment 0.9%
21 DCA 0.8%
22 Display Cases 0.8%
23 Current Sales 0.8%
24 Store Policies 0.8%
25 Credit Accounts 0.8%
26 Offering Suggestions 0.8%
27 Cycle Counts 0.7%
28 Store Appearance 0.7%
29 New Accounts 0.7%
30 Loss Prevention 0.7%
31 Data Entry 0.7%
32 Sales Prices 0.7%
33 Service Plans 0.7%
34 Customer Complaints 0.6%
35 Courteous Service 0.6%
36 Customer Base 0.6%
37 Customer Questions 0.6%
38 Floor Leader 0.6%
39 Repeat Business 0.6%
40 Different Types 0.6%
41 Clean Jewelry 0.5%
42 Company Standards 0.5%
43 Potential Customers 0.5%
44 Computer System 0.5%
45 Greeting Customers 0.5%
46 Online Orders 0.4%
47 Credit Card Transactions 0.4%
48 Precious Stones 0.4%
49 Large Amounts 0.4%
50 Customer Information 0.4%
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19,750 Jewelry Consultant Jobs

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