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Top 50 Jewelry Department Supervisor Skills

Below we've compiled a list of the most important skills for a Jewelry Department Supervisor. We ranked the top skills based on the percentage of Jewelry Department Supervisor resumes they appeared on. For example, 21.6% of Jewelry Department Supervisor resumes contained Customer Service as a skill. Let's find out what skills a Jewelry Department Supervisor actually needs in order to be successful in the workplace.

These are the most important skills for a Jewelry Department Supervisor:

1. Customer Service

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high Demand
Here's how Customer Service is used in Jewelry Department Supervisor jobs:
  • Received recognition for executing excellent customer service and exceeding sales goals.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Motivated and self-driven professional with excellent Customer Service skills.
  • Earned high level customer service recognition.
  • Performed: direct sales, returns, reimbursements and customer service; resolved customer issues according to company policies.
  • Earned respect of staff, store guests, and customers by delivering exceptional customer service and staff appreciation.
  • Supervised front end customer service and follow up regarding any questions or concerns given by customers.
  • Handle the Portuguese and Hispanic community language barriers and assist in all customer service issues.
  • Provide excellent customer service and ensure customer satisfaction by exchange, refund, or repair.
  • Engage associates by recognition and encouragement for sales, customer service and credit accomplishments.
  • Supervised sales associates on the best practices of selling and giving outstanding customer service.
  • Take care of store-wide returns & exchanges, with superior customer service.
  • Achieve department goals in sales, customer service and credit.
  • Conveyed outstanding customer service skills to promote and sell jewelry.
  • Trained staff to deliver outstanding customer service.
  • Try to increase the customer service scores.
  • lead and develop associates in customer service, sales, and credit solicitation as well as other department relevant responsibilities.
  • Trained new employees on company customer service policies and service level standards.
  • Deliver superior customer service 3.
  • Provided quality customer service to customers Hired employees for all departments Ensured staffing schedule Merchandised Fashion and Jewelry departments Operated registers

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2. Jewelry Sales

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high Demand

3. New Merchandise

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Here's how New Merchandise is used in Jewelry Department Supervisor jobs:
  • Handle the tasks of checking in and replenishing new merchandise inside case lines as well as prepare merchandise transfers.
  • Do daily counts on fine diamond jewelry and stock shelves with new merchandise on a daily basis.
  • Managed seasonal planning of new merchandise.

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4. Sales Goals

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Here's how Sales Goals is used in Jewelry Department Supervisor jobs:
  • Establish daily sales goals and monitor results; provide communication and motivate all associates to achieve monthly team goals.
  • Analyzed sales reports, established sales goals, monitored results, and drove revenue gains.
  • Set team and associate sales goals along with setting their schedules.
  • Initiated plans to motivate workers to achieve sales goals.
  • Set associate sales goals and monitored performance.
  • Meet sales goals and event goals.
  • Performed consistently exceeding sales goals and profit ranking in top 5% overrall.

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5. Sales Floor

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Here's how Sales Floor is used in Jewelry Department Supervisor jobs:
  • Monitor sales floor and assign duties to associates to ensure customer satisfaction.
  • Received merchandise and transported new shipments from cash room to sales floor.
  • Balance and process refunds and media from sales floor.
  • Talked with customers on sales floor and by phone.
  • Reorganized the sales floor to meet company demands.
  • Maintain a clean and organized sales floor.

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6. Credit Card Transactions

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Here's how Credit Card Transactions is used in Jewelry Department Supervisor jobs:
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.

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7. Inventory Control

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Here's how Inventory Control is used in Jewelry Department Supervisor jobs:
  • Complete scans of various inventory control counts on Mondays
  • Participate in inventory control processes 8.
  • Placed special orders and online orders Set jewelry according to planogram Inventory control over jewelry assets
  • Make Schedules Inventory Control Jewelry and Clothing layouts Customer Service

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8. Loss Prevention

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Here's how Loss Prevention is used in Jewelry Department Supervisor jobs:
  • Worked directly with our loss prevention dept.
  • Conducted monthly Loss Prevention Meetings.
  • Achieve personal and department sales goals Maintain appearance of department Loss prevention interviewing, hiring and training new Associates

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9. Kohl

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Here's how Kohl is used in Jewelry Department Supervisor jobs:
  • Created/replaced beauty testers by processing them a certain way according to Kohl s standards, all via a hand held RF.
  • Ensured sales were on average 3% higher than other Kohl's stores.
  • Utilize tablet to order or look up items via Kohl's.
  • Look up product information via Kohl s Store system DOS Operated.
  • Received Kohl's "Super Star" award in 2007.

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10. Product Knowledge

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Here's how Product Knowledge is used in Jewelry Department Supervisor jobs:
  • Utilized interpersonal skills and product knowledge to assess customer needs and assist with the selection and purchase of merchandise.
  • Identify and provide training and coaching opportunities to further develop associates selling skills, product knowledge and prospecting skills.
  • Trained and coached team on product knowledge, branch specifics, customer service, and suggestive selling techniques.
  • Assigned projects to employees, based upon their strengths and product knowledge.
  • Developed associates in product knowledge and selling skills.

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11. Callbacks

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Here's how Callbacks is used in Jewelry Department Supervisor jobs:
  • Set all sale ads when needed, process items to be shipped out for repairs or callbacks.
  • Assisted customers, completed callbacks and diamond counts
  • Process callbacks and damages every Monday .

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12. Jewelry Supervisor

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Here's how Jewelry Supervisor is used in Jewelry Department Supervisor jobs:
  • Moved from position as Vocational Program Specialist to Greenhouse/Jewelry Supervisor.
  • Started as a salesperson selling fashion jewelry; Promoted to Jewelry Supervisor in 6 months.

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19 Jewelry Supervisor Jobs

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13. Company Standards

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Here's how Company Standards is used in Jewelry Department Supervisor jobs:
  • Implemented company standards for merchandising, replenishment, signage accuracy and cleanliness.
  • Merchandised fine jewelry and costume jewelry according to company standards.
  • Execute merchandise and sales event plans according to company standards.
  • Monitor the quality of employees work to meet company standards.
  • Conducted department inspections & took appropriate actions to ensure store/warehouse/ department's were all in compliance with company standards.

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14. Performance Reviews

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Here's how Performance Reviews is used in Jewelry Department Supervisor jobs:
  • Prepared and assigned daily work schedules for staff, performed annual performance reviews, interviewed potential candidates for employment.

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15. Oversaw

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16. Special Orders

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Here's how Special Orders is used in Jewelry Department Supervisor jobs:
  • Place special orders or call other stores to find desired items.

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17. Patient Care

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18. Credit Reports

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19. Sales Events

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Here's how Sales Events is used in Jewelry Department Supervisor jobs:
  • Coordinated VIP sales events for Fine Jewelry department.
  • Alerted customers to upcoming sales events and promotions.

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20. Retail Store

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21. Customer Complaints

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Here's how Customer Complaints is used in Jewelry Department Supervisor jobs:
  • Resolve customer complaints regarding sales and service.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

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22. POS

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Here's how POS is used in Jewelry Department Supervisor jobs:
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Performed daily/weekly routines to keep positive results.
  • Helped customers in positioning merchandise.
  • Coached one-on-one style, paying monthly networking visits to other supervisors to source new candidates for seasonal positions.
  • Assume Leader on Duty position throughout the day as scheduled for the store.
  • Posted a total of 135% to goal during my time in store.
  • Operated POS and up sold customers on store sales and coupon incentives.
  • Provided the best customer service possible to over 50 customers a day.
  • Supported customer service department, including all POS functions
  • Cash handling, and able to run a POS system.
  • Monitored all areas of possible loss due to theft, shoplifting, free bagging, fraud, and/or carelessness.
  • Cash Counter Counts coin, currency, checks from lanes and in-store cash bags to prepare daily bank deposits.
  • Check people out on POS Advisor / consult clients with products Help out In jewelry.
  • Posted largest sales day ever in store for Day After Thanksgiving Black Friday sale.
  • Approved returns, adjustments, refunds and exchanges in a positive manner.
  • Process customer payments for merchandise using a proprietary POS systemand credit card terminals..
  • Posted largest sales gain ever in store for month of December, 2007.
  • Promoted from part time associated to two department supervising positions.)

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23. Apparel

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24. Department Associates

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Here's how Department Associates is used in Jewelry Department Supervisor jobs:
  • Supervised and coached on a day-to-day basis with dedicated extensive time and energy to improving communications with department associates.
  • Trained new part time department associates.

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25. Plan-O-Grams

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Here's how Plan-O-Grams is used in Jewelry Department Supervisor jobs:
  • Supervised a team of 6-8 employees, set merchandise to plan-o-grams, daily diamond count from safe each morning.

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26. Weekly Schedules

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Here's how Weekly Schedules is used in Jewelry Department Supervisor jobs:
  • Completed weekly schedules for a crew of 25+ according to payroll budgeted hours.
  • Completed weekly schedules according to payroll policies.

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27. Jewelry Area

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Here's how Jewelry Area is used in Jewelry Department Supervisor jobs:
  • Maintained clean and organized jewelry area.
  • Set up fixtures for the fine jewelry area and began filling in all of the jewelry for each cabinet.

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28. Stock Inventory

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Here's how Stock Inventory is used in Jewelry Department Supervisor jobs:
  • train and oversee other employees* display sales and advertising signage* price and stock inventory

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29. Security Practices

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Here's how Security Practices is used in Jewelry Department Supervisor jobs:
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Negotiated terms of sale and services with customer Followed sales policies and implemented security practices.

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30. Floor Plans

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Here's how Floor Plans is used in Jewelry Department Supervisor jobs:
  • Set fine and fashion jewelry floor plans.

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31. Store Opening

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Here's how Store Opening is used in Jewelry Department Supervisor jobs:
  • Assist the management team in store opening, closing and general floor supervision as scheduled and needed.
  • Assisted with store opening, pre-opening merchandising in all departments and hiring and training of new associates.

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32. Department Inventory

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Here's how Department Inventory is used in Jewelry Department Supervisor jobs:
  • Managed department inventory, created attractive displays of merchandise, practiced suggestive selling and consistently met monthly sales quotas
  • Delegated assignments and duties to all department associates Oversaw processing and accounting of department inventory Prepared monthly department reports

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33. Company Policies

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Here's how Company Policies is used in Jewelry Department Supervisor jobs:
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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34. High Volume

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Here's how High Volume is used in Jewelry Department Supervisor jobs:
  • Gained valuable experience selling luxury jewelry in a high volume, fast paced environment.

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35. Profit Objectives

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Here's how Profit Objectives is used in Jewelry Department Supervisor jobs:
  • Achieve and maintain staffing levels appropriate to the Company's sales and profit objectives.

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36. Merchandise Presentation

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37. Action Plans

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Here's how Action Plans is used in Jewelry Department Supervisor jobs:
  • Coached around warranty goals on jewelry sales, provided feedback and action plans.
  • Monitor Sales and Action Plans for the department.

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38. Sales Records

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Here's how Sales Records is used in Jewelry Department Supervisor jobs:
  • Reviewed inventory and sales records to prepare reports for management and budget departments.

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39. Fellow Associates

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Here's how Fellow Associates is used in Jewelry Department Supervisor jobs:
  • Assist in any customer concerns as well as provide jewelry knowledge to customers and fellow associates

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40. Display Cases

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41. Annual Inventory

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Here's how Annual Inventory is used in Jewelry Department Supervisor jobs:
  • Prepared department and merchandise for annual inventory which includes corporate visits.

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42. Department Maintenance

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43. Process Merchandise Returns

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44. Current Sales

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45. Battery Replacement

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Here's how Battery Replacement is used in Jewelry Department Supervisor jobs:
  • Worked onsite watch repairs, such as watch battery replacement & watch band adjustments.

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46. Quality Goods

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Here's how Quality Goods is used in Jewelry Department Supervisor jobs:
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

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47. Corporate Standards

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48. Inventory Drops

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Here's how Inventory Drops is used in Jewelry Department Supervisor jobs:
  • Inventory stock and reorder when inventory drops to a specified level.

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49. Customer Questions

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Here's how Customer Questions is used in Jewelry Department Supervisor jobs:
  • Answered customer questions about products.

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50. Security Rules

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Here's how Security Rules is used in Jewelry Department Supervisor jobs:
  • Enforced safety, health, and security rules.

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Jewelry Department Supervisor Jobs

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20 Most Common Skills For A Jewelry Department Supervisor

Customer Service

25.4%

Jewelry Sales

17.2%

New Merchandise

16.1%

Sales Goals

8.0%

Sales Floor

5.2%

Credit Card Transactions

4.0%

Inventory Control

3.0%

Loss Prevention

2.9%

Kohl

2.3%

Product Knowledge

2.1%

Callbacks

1.8%

Jewelry Supervisor

1.7%

Company Standards

1.7%

Performance Reviews

1.5%

Oversaw

1.3%

Special Orders

1.3%

Patient Care

1.1%

Credit Reports

1.1%

Sales Events

1.1%

Retail Store

1.0%
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Typical Skill-Sets Required For A Jewelry Department Supervisor

Rank Skill
1 Customer Service 21.6%
2 Jewelry Sales 14.7%
3 New Merchandise 13.7%
4 Sales Goals 6.9%
5 Sales Floor 4.5%
6 Credit Card Transactions 3.4%
7 Inventory Control 2.6%
8 Loss Prevention 2.5%
9 Kohl 2.0%
10 Product Knowledge 1.8%
11 Callbacks 1.6%
12 Jewelry Supervisor 1.5%
13 Company Standards 1.5%
14 Performance Reviews 1.2%
15 Oversaw 1.1%
16 Special Orders 1.1%
17 Patient Care 0.9%
18 Credit Reports 0.9%
19 Sales Events 0.9%
20 Retail Store 0.8%
21 Customer Complaints 0.8%
22 POS 0.8%
23 Apparel 0.7%
24 Department Associates 0.7%
25 Plan-O-Grams 0.6%
26 Weekly Schedules 0.6%
27 Jewelry Area 0.6%
28 Stock Inventory 0.6%
29 Security Practices 0.6%
30 Floor Plans 0.5%
31 Store Opening 0.5%
32 Department Inventory 0.5%
33 Company Policies 0.5%
34 High Volume 0.5%
35 Profit Objectives 0.5%
36 Merchandise Presentation 0.4%
37 Action Plans 0.4%
38 Sales Records 0.4%
39 Fellow Associates 0.4%
40 Display Cases 0.4%
41 Annual Inventory 0.4%
42 Department Maintenance 0.3%
43 Process Merchandise Returns 0.3%
44 Current Sales 0.3%
45 Battery Replacement 0.3%
46 Quality Goods 0.3%
47 Corporate Standards 0.3%
48 Inventory Drops 0.3%
49 Customer Questions 0.3%
50 Security Rules 0.3%
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