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Jo-Ann Stores overview

Industry
Retail
Headquarters
Employees
23,000
Founded in
Website
Organization type
Public
Social media

Jo Ann Stores is a retail company focusing on fabrics, crafts, and creative inspiration. With an extensive product selection both in-store and on Joann.com, they strive to provide superior assortments, presentation, and service, making them an inspirational leader for their customers. Committed to being the top choice for fabric and craft enthusiasts, Jo Ann Stores offers a wide array of merchandise as well as knowledgeable customer service, and nearly 2,000 online projects to spark creativity.

Since its founding in 1943 in Cleveland, Jo Ann Stores has grown to become an industry leader with 23000.0 employees and is headquartered in Ohio. The current CEO is Wade Miquelon, who guides the company's mission to inspire the creative spirit in each of their customers and employees alike. The diverse staff at Jo Ann Stores contributes to the company's success, with a strong retention rate of 3.4 years and an average employee salary of $29514 per year.

Jo-Ann Stores's mission statement

To inspire the creative spirit in each of us -- our customers and ourselves.

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2.9/5

Jo-Ann Stores employee reviews

Based on 12 ratings

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Job openings at Jo-Ann Stores
1 positions

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Jo-Ann Stores employee reviews

Jo-Ann Stores employee reviews
2.9/5

Based on 12 ratings

Work at Jo-Ann Stores? Share your experience.
Employee reviews
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2.0
A zippia user wrote a review on Mar 2024
Jo-Ann Stores benefits

Discount. I make clothes, upholster, kitchen items, everything I can instead of buying.

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at Jo-Ann Stores

Great customers

Cons of working at Jo-Ann Stores

Want to buy everything.

Jo-Ann Stores benefits

Being around happy people all day

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2.0
A zippia user wrote a review on Mar 2023
Pros of working at Jo-Ann Stores

Co-workers are kind and wise, good start to retail

Cons of working at Jo-Ann Stores

Management, favoritism, retaliation, short hours, miscommunication

Jo-Ann Stores benefits

Learning retail

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2.0
A zippia user wrote a review on Mar 2023
Pros of working at Jo-Ann Stores

The one thing I can say is everyone deserves a lot better than things have been for them in the last couple years. It should be intolerable that staff is miserable and conditions are not being met to insure both worker and customer satisfaction. Some of the staff I will not name deserve recognition and more for all the effort they put in. In my opinion, I feel like this company doesn't realize that its staff are the pillars for their foundation. Need to do an undercover investigation in my opinion on operations.

Cons of working at Jo-Ann Stores

Highly understaffed with the usual blame towards payroll. Favoritism is huge if you decide to indulge their (management) whims. Definitely not enough pay for the hard work that goes into the job. Store is always a wreck, especially the restrooms, and lack of care is apparent with certain managers. Retaliating against employees is also a massive problem. There needs to be an undercover investigation into the store WITHOUT letting managers know. Too much gets covered up to look good for the upper management.

Jo-Ann Stores benefits

You learn a lot about customer service, cashiering, cutting fabric, and learning the layout of the store. Certain staff are a blast to work with and they are amazingly wise about their job. You definitely do get a foot in the door with retail with them.

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1.0
A zippia user wrote a review on Jan 2023
Pros of working at Jo-Ann Stores

the discount

Cons of working at Jo-Ann Stores

Poor management at upper levels, monthly price increases, lack of employees. Only 8 employees work at our store. No time to get anything done. No benefits. Angry customers due to only having 2 employees working at any given time. Storage room is full, sales floor empty. Break downs in utilities never get completely repaired. The store is in disarray due to lack of employees.

Jo-Ann Stores benefits

There are no benefits for part time employees except for the employee discount.

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3.0
A zippia user wrote a review on May 2021
Pros of working at Jo-Ann Stores

The employee discount

Cons of working at Jo-Ann Stores

The poor management and the short hours

Jo-Ann Stores benefits

Employee discount

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5.0
A zippia user wrote a review on Sep 2020
Pros of working at Jo-Ann Stores

Good work life balance, good people and always trying to improve the business.

Cons of working at Jo-Ann Stores

Nothing specific.

Jo-Ann Stores benefits

Time to volunteer.

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Jo-Ann Stores

Friendly people, good values, care about employees as well as customers

Cons of working at Jo-Ann Stores

Have not handled COVID-19 well, most measures feel too little too late

Jo-Ann Stores benefits

Lots of opportunities

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5.0
A zippia user wrote a review on May 2020
Pros of working at Jo-Ann Stores

The crafts and the people

Cons of working at Jo-Ann Stores

Picking up boxes is starting to effect my back.

Jo-Ann Stores benefits

Discount

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2.0
A zippia user wrote a review on Apr 2020
Pros of working at Jo-Ann Stores

Friendly coworkers, flexibility, and being around fellow crafters

Cons of working at Jo-Ann Stores

Non-competitive pay, the hours given (per store) are often not sufficient to complete the assigned tasks (such as planograms/stocking/recovery), and they were slow to respond effectively to the current pandemic

Jo-Ann Stores benefits

The healthcare plan I have through the company is very good and allowed me to keep my preferred doctors. Also the employee discount on products is good.

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2.0
A zippia user wrote a review on Jun 2019
Pros of working at Jo-Ann Stores

Helping people with their craft projects!

Cons of working at Jo-Ann Stores

The management was very rude/not accountable, and the pay and employee treatment is very poor.

Jo-Ann Stores benefits

I liked the art supplies discount since I am an artist.

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The team at Jo-Ann Stores

  • The founders of Jo-Ann Stores is Rich Bergsund.
  • The key people at Jo-Ann Stores are Wade Miquelon and Rich Bergsund.
Key people
Wade Miquelon
Rich Bergsund

Jo-Ann Stores rankings

Jo-Ann Stores is ranked #13 on the Best Retail companies to work for in Ohio list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Jo-Ann Stores salaries

Average Jo-Ann Stores salary
$14.19
hourly
$29,514 yearly
Updated March 14, 2024

Evaluate Jo-Ann Stores' commitment to diversity and inclusion.

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Jo-Ann Stores diversity

9.8
Diversity score
We calculated Jo-Ann Stores’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Jo-Ann Stores’s workforce.
Jo-Ann Stores diversity summary. Zippia estimates Jo-Ann Stores's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Jo-Ann Stores's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Jo-Ann Stores's workforce.
  • Jo-Ann Stores has 23,000 employees.
  • 76% of Jo-Ann Stores employees are women, while 24% are men.
  • The most common ethnicity at Jo-Ann Stores is White (66%).
  • 15% of Jo-Ann Stores employees are Hispanic or Latino.
  • 10% of Jo-Ann Stores employees are Black or African American.
  • The average employee at Jo-Ann Stores makes $29,514 per year.
  • Jo-Ann Stores employees are most likely to be members of the democratic party.
  • Employees at Jo-Ann Stores stay with the company for 3.4 years on average.

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Jo-Ann Stores financial performance

9.3
Performance score

Highest paying Jo-Ann Stores competitors

Compare Jo-Ann Stores salaries to competitors, including Fabric.com, Linens 'n Things, and Hobby Lobby. Employees at Fabric.com earn the highest average yearly salary of $37,557. The salaries at Linens 'n Things average $34,211 per year, and the salaries at Hobby Lobby come in at $33,862 per year.
RankCompanyAverage salaryJobs
1$37,5570
2$34,2110
3$33,8620
4$33,8100
5$33,4270
6$32,3020
7$31,5530
8$31,3900
9$30,5750
10$30,4900

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Zippia gives an in-depth look into the details of Jo-Ann Stores, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Jo-Ann Stores. The employee data is based on information from people who have self-reported their past or current employments at Jo-Ann Stores. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Jo-Ann Stores. The data presented on this page does not represent the view of Jo-Ann Stores and its employees or that of Zippia.

Jo-Ann Stores may also be known as or be related to JOANN, Jo Ann Stores, Jo-Ann Fabric and Craft Stores, Jo-Ann Stores, Jo-Ann Stores Holdings Inc., Jo-Ann Stores LLC and Jo-ann Stores, Llc.