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Job coach skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical job coach skills. We ranked the top skills for job coaches based on the percentage of resumes they appeared on. For example, 12.8% of job coach resumes contained developmental disabilities as a skill. Continue reading to find out what skills a job coach needs to be successful in the workplace.

15 job coach skills for your resume and career

1. Developmental Disabilities

Here's how job coaches use developmental disabilities:

Secured employment for individuals with developmental disabilities
Developed and implemented individual program plans for students with developmental disabilities, in-order to prepare them for employment in the community.

2. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how job coaches use cpr:

Certified in CPR, First Aid, Human Rights, and Defensive Driving as part of Center of Hope employee training.
Completed certifications and in-services for Medication Administration, First Aid, CPR, Fire Prevention, and Serve Safe.

3. Rehabilitation

Here's how job coaches use rehabilitation:

Worked for vocational rehabilitation councilors by training their clients in their job duties Their clients were mentally or physically handicapped individuals.
Maintained daily records of client progress toward goals, and produced monthly assessments related to California Department of Rehabilitation billing.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how job coaches use customer service:

Trained over two hundred new wireless telecommunications customer service representatives as they transitioned from the training environment to the service floor.
Provide excellent customer service and teach job training skills to individuals with intellectual disabilities.

5. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how job coaches use mental health:

Lead counseling crisis counseling implementing behavior management systems and consistently adhering to code of ethics mental health laws and regulations.
Partnered with community organizations to provide comprehensive treatment, including mental health care and education, to individual clients.

6. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how job coaches use direct supervision:

Provided direct supervision and support to all consumers participating in the social, recreational, therapeutic or educational programs.
Direct supervision of individual's with developmental disabilities.

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7. Competitive Employment

Competitive employment is a job that is performed on a full/ part-time basis in which entities are paid for their work, according to the job. However, the compensation must be at par or above the standard of the minimum wage. The cost of compensated benefits by the employer should be at the same level for similar work performed by abled people.

Here's how job coaches use competitive employment:

Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems in competitive employment.
Conduct consumer Work Evaluations by observing and documenting consumers' ability to engage in competitive employment and identify needs for accommodations.

8. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how job coaches use community resources:

Assisted in referring participants for ongoing vocational opportunities utilizing community resources, corporate sponsors and other job search/employment resources.
Advocated for individuals while providing assistance in access to community resources and motivational counseling.

9. Community Employment

Here's how job coaches use community employment:

Developed strategies for assisting participants with increasing efficiency and productivity level in both community employment settings and a sheltered workshop setting.
Managed a caseload of 12 individuals with Developmental Disabilities and aided in developing and maintaining successful community employment.

10. Employment Services

Here's how job coaches use employment services:

Conducted observations of overall operations including: case-management, education, security, employment services, and substance abuse treatment.
Provided support and employment services to adults with developmental and physical disabilities.

11. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how job coaches use incident reports:

Compile and submit incident reports to Public Safety director or law enforcement agencies and enforce campus rules & regulations.
Assisted clients with learning new job requirements- Completed medical incident reports.- Acted as liaison, between contractors and clients

12. Direct Support

Direct support is a one-on-one service that helps with daily life skills and tasks that strengthen one's independence. A direct support professional is responsible for a variety of tasks related to the general care of people with physical, cognitive, or developmental disabilities. The goal is to assist people to reach their full potential and to integrate and get engaged in their community.

Here's how job coaches use direct support:

Provided individualized instruction, direct support and direction for individuals with Autism and Behavioral disabilities to access resources throughout their Community.
Provided direct support services to intellectually disabled adults in need of behavioral redirection and 1:1 supervision as needed.

13. On-The-Job Training

Here's how job coaches use on-the-job training:

Job Coach dedicated to provide intensive on-the-job training and follow-along services to individuals with disabilities.
Supervised and trained disabled consumers on-the-job training skills in the janitorial and maintenance industry.

14. Intellectual Disabilities

Here's how job coaches use intellectual disabilities:

Provided assistance to developmental and/or intellectual disabilities adults to maximize their independence, self-advocacy, and interaction with their community.
Supervised 40+ individuals with developmental/intellectual disabilities and 5 job coaches' and maintained accurate time sheets and accounting invoices.

15. Support Services

Support services are services that support the organization internally and are usually non-revenue generating. Examples include, IT, admin, HR, etc.

Here's how job coaches use support services:

Provided skills training and support services necessary for paid trainees to facilitate successful adjustment to community based employment.
Support Services SpecialistSalary $28,000/yr, 37.5 hours/week* Developed curriculum and facilitated work readiness programs.

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List of job coach skills to add to your resume

The most important skills for a job coach resume and required skills for a job coach to have include:

Developmental Disabilities
CPR
Rehabilitation
Customer Service
Mental Health
Direct Supervision
Competitive Employment
Community Resources
Community Employment
Employment Services
Incident Reports
Direct Support
On-The-Job Training

Intellectual Disabilities
Support Services
Natural Supports
Direct Care
Career Development
Vocational Training
Data Collection
Community Integration
Vocational Rehabilitation
ISP
Independent Living
Mental Illness
Physical Disabilities

Crisis Intervention
Travel Training
One-On-One Training
Leadership
IEP
Local Businesses
Intervention Techniques
Public Transportation
Mock Interviews
Community Outings
ADL
Mental Disabilities
On-The-Job Support

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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