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Become A Job Service Consultant

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Working As A Job Service Consultant

  • Communicating with Supervisors, Peers, or Subordinates
  • Interacting With Computers
  • Getting Information
  • Staffing Organizational Units
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • $31,720

    Average Salary

What Does A Job Service Consultant Do

Human resources specialists recruit, screen, interview, and place workers. They often handle tasks related to employee relations, compensation and benefits, and training.

Duties

Human resources specialists typically do the following:

  • Consult with employers to identify employment needs
  • Interview applicants about their experience, education, and skills
  • Contact references and perform background checks on job applicants
  • Inform applicants about job details, such as duties, benefits, and working conditions
  • Hire or refer qualified candidates for employers
  • Conduct or help with new employee orientation
  • Keep employment records and process paperwork

Human resources specialists are often trained in all human resources disciplines and perform tasks throughout all areas of the department. In addition to recruiting and placing workers, human resources specialists help guide employees through all human resources procedures and answer questions about policies. They sometimes administer benefits, process payroll, and handle any associated questions or problems, although many specialists may focus more on strategic planning and hiring instead of administrative duties. They also ensure that all human resources functions comply with federal, state, and local regulations. 

The following are examples of types of human resources specialists:

Human resources generalists handle all aspects of human resources work. They may have duties in all areas of human resources including recruitment, employee relations, compensation, benefits, training, as well as the administration of human resources policies, procedures, and programs. 

Placement specialists match employers with qualified jobseekers. They search for candidates who have the skills, education, and work experience needed for jobs, and they try to place those candidates with employers. They also may help set up interviews.

Recruitment specialists, sometimes known as personnel recruiters or head hunters,” find, screen, and interview applicants for job openings in an organization. They search for applicants by posting listings, attending job fairs, and visiting college campuses. They also may test applicants, contact references, and extend job offers.

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How To Become A Job Service Consultant

Human resources specialists must usually have a bachelor’s degree.

Education

Applicants seeking positions as a human resources specialist must usually have a bachelor’s degree in human resources, business, or a related field.

Coursework typically includes business, industrial relations, psychology, professional writing, human resource management, and accounting.

Work Experience in a Related Occupation

Some positions, particularly human resources generalists, may require previous work experience. Candidates can gain experience as human resources assistants, in customer service positions, or in other related jobs.

Licenses, Certifications, and Registrations

Many professional associations that specialize in human resources offer courses intended to enhance the skills of their members, and some offer certification programs. For example, the Society for Human Resource Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP).

Although certification is usually voluntary, some employers may prefer or require it. Human resources generalists, in particular, can benefit from certification because it shows knowledge and professional competence across all human resources areas. 

Advancement

Human resources specialists who possess a thorough knowledge of their organization, as well as an understanding of regulatory compliance needs, can advance to become human resources managers. Specialists can increase their chance of advancement by completing voluntary certification programs.

Important Qualities

Decisionmaking skills. Human resources specialists use decisionmaking skills when reviewing candidates’ qualifications or when working to resolve disputes.  

Detail oriented. Specialists must be detail oriented when evaluating applicants’ qualifications, performing background checks, maintaining records of an employee grievance, and ensuring that a workplace is in compliance with labor standards. 

Interpersonal skills. Specialists continually interact with new people and must be able to converse and connect with people from different backgrounds. 

Listening skills. Listening skills are essential for human resources specialists. When interviewing job applicants, for example, specialists must pay careful attention to candidates’ responses, understand the points they are making, and ask relevant followup questions. 

Speaking skills. All specialists need strong speaking skills to be effective at their job. They often give presentations and must be able to clearly convey information about their organizations and jobs within them.

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Job Service Consultant jobs

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Job Service Consultant Demographics

Gender

Female

66.3%

Male

32.7%

Unknown

1.0%
Ethnicity

White

81.3%

Hispanic or Latino

11.5%

Asian

6.0%

Unknown

0.8%

Black or African American

0.4%
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Languages Spoken

Spanish

71.4%

Japanese

14.3%

Tagalog

14.3%

Job Service Consultant Education

Schools

University of Northern Colorado

8.3%

Idaho State University

8.3%

Boise State University

8.3%

DePaul University

8.3%

University of Southern Maine

4.2%

University of Houston

4.2%

New York University

4.2%

College of Southern Idaho

4.2%

Kansas State University

4.2%

College of Western Idaho

4.2%

University of North Texas

4.2%

Laredo Community College

4.2%

Full Sail University

4.2%

Pellissippi State Community College

4.2%

Ashford University

4.2%

Essex County College

4.2%

Delgado Community College

4.2%

Ohio State University

4.2%

University of Missouri - Saint Louis

4.2%

University of Tennessee - Knoxville

4.2%
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Majors

Business

11.4%

Communication

9.1%

Counseling Psychology

9.1%

Education

6.8%

Management

4.5%

Psychology

4.5%

Political Science

4.5%

Medical Assisting Services

4.5%

Health Care Administration

4.5%

Elementary Education

4.5%

Human Resources Management

4.5%

Public Relations

4.5%

Human Services

4.5%

Nursing

4.5%

Agricultural Business

4.5%

Accounting

4.5%

Entertainment Business

2.3%

Drafting And Design

2.3%

Medical Technician

2.3%

Mental Health Counseling

2.3%
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Degrees

Bachelors

37.7%

Other

23.0%

Masters

18.0%

Certificate

11.5%

Doctorate

4.9%

Associate

3.3%

Diploma

1.6%
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Top Skills for A Job Service Consultant

CustomerServiceDataEntryJobOpeningsPayrollWorkforceJobPlacementJobSeekersConfrontationalIndividualsCommunicationSkillsUnemploymentInsuranceClaimsResearchDatabasesPhoneCallsExtensiveKnowledgeAssessEmploymentBarriersFederalRegulationsPowerpointAvailableJobsJobWorkshopsSocio/Economic/CulturalBackgroundsMulti-LinePhone

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Top Job Service Consultant Skills

  1. Customer Service
  2. Data Entry
  3. Job Openings
You can check out examples of real life uses of top skills on resumes here:
  • Organize team huddles and share ideas on what works on calls to better provide world class customer service
  • Click here to View Local Job Openings.
  • Worked jointly between employer and job seekers to find best possible match for long-term success.
  • Managed the receptionist area, including greeting visitors and responding to high volume phone calls and in-person requests for information.
  • Interpreted and applied State and Federal regulations and policies and explained them to others.

Top Job Service Consultant Employers