REVENUE CYCLE AND DEVELOPMENT TRAINER
Job training specialist job in Baltimore, MD
REVENUE CYCLE AND DEVELOPMENT TRAINER
Baltimore, MD
SINAI CORPORATE
PATIENT FINANCIAL SE
Full-time - Day shift - 8:00am-4:30pm
Professional
92830
$22.11-$33.17 Experience based
Posted: October 24, 2025
Apply Now // Setting the Saved Jobs link function setsavedjobs(externalidlist) { if(typeof externalidlist !== 'undefined') { var saved_jobs_query = '/jobs/search?'+externalidlist.replace(/\-\-/g,'&external_id[]=')+'&saved_jobs=1'; var saved_jobs_query_sub = saved_jobs_query.replace('/jobs/search?','').replace('&saved_jobs=1',''); if (saved_jobs_query_sub != '') { $('.saved_jobs_link').attr('href',saved_jobs_query); } else { $('.saved_jobs_link').attr('href','/pages/saved-jobs'); } } } var is_job_saved = 'false'; var job_saved_message; function savejob(jobid) { var job_item; if (is_job_saved == 'true') { is_job_saved = 'false'; job_item = ''; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been removed.'); } else { is_job_saved = 'true'; job_item = ''+'--'+jobid; $('.saved-jobs-alert__check').toggle Class('removed'); $('.saved-jobs-alert__message').html('Job has been saved!'); } document.cookie = "c_jobs="+job_item+';expires=;path=/'; $('.button-saved, .button-save').toggle Class('d-none'); $('.button-saved').append(' '); $('.saved-jobs-alert-wrapper').fade In(); set Timeout(function() { $('.button-saved').html('Saved'); $('.saved-jobs-alert-wrapper').fade Out(); }, 2000); // Setting the Saved Jobs link - function call setsavedjobs(job_item); } Save Job Saved
Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
JOB SUMMARY: The Revenue Cycle Training and Development Trainer provides training for departments that operate within or require access to Revenue Cycle Systems with the Cerner applications. Revenue Cycle Training and Development Trainers are instrumental in the training of all Revenue Cycle representatives in every aspect of regulatory practices and basic registration. Revenue Cycle Systems and Quality Trainer conduct ongoing Revenue Cycle training and serves as a liaison between the department/facility and its customers.
REQUIREMENTS: Basic professional knowledge; equivalent to a Bachelor's degree; working knowledge of theory and practice within a specialized field. 1-3 years of experience
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapfbtil"; var cslocations = $cs.parse JSON('[{\"id\":\"2108429\",\"title\":\"REVENUE CYCLE AND DEVELOPMENT TRAINER\",\"permalink\":\"revenue-cycle-and-development-trainer\",\"geography\":{\"lat\":\"39.3527548\",\"lng\":\"-76.6619418\"},\"location_string\":\"2401 W. Belvedere Avenue, Baltimore, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
Ambulatory Nursing Professional Development Specialist (RN) - Relocation Offered!
Job training specialist job in Columbia, MD
About this Job:
Functions within the roles of educator change agent consultant evidence-based practitioner and leader. Responsible for assessment planning development implementation and evaluation of learning and development programs that enhance associates' performance promote professional development or otherwise support the mission vision and SPIRIT Values of MedStar Health. Demonstrates clinical expertise leadership communication skills and knowledge of education theory and principles necessary to develop learning programs and achieve optimal educational outcomes. MedStar Ambulatory Services is committed to providing world-class compassionate care to every patient every time at every touch point. All associates are accountable for their role in meeting patient experience standards.
*This position supports all MedStar Ambulatory Services locations, including Maryland, Washington, D.C., and Northern Virginia. The associate in this role may be required to travel to any of these locations on a regular basis.
Primary Duties and Responsibilities
Collaborates with other departments experts and leaders both internal and external to MedStar Health to obtain information needed to purse development of relevant learning programs and serves as a liaison with academic partners and clinical student placements.
Coordinates and plans educational offerings for associates with consideration of but not limited to mandatory regulatory requirements quality and safety performance improvement strategic initiatives and clinical advancement. Conducts educational activities that inform teach and facilitate adoption of new procedures technologies equipment and patient care trends with continuing education credits where appropriate.
Designs implements and evaluates designated learning and educational programs and consultative services. Assesses learning needs through formal and informal approaches to data collection to determine specific education needs of associates.
Develops and contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Ensures compliance with MedStar Ambulatory Service (MAS) policies and procedures and governmental/accreditation regulations.
Develops education plans applying principles of adult learning theory coordinates appropriate resources evaluates and documents responses to teaching and follows up with associates transitioning to different clinical areas or roles.
Develops evaluation plans and applies evidence-based evaluation systems to determine the effectiveness of educational activities and learning programs. Involves learners in the evaluation process.
Differentiates between practice gaps and performance or system issues and addresses them accordingly.
Disseminates the evaluation results of the learning activities and revises learning programs based on objective evaluation data.
Evaluates own practice in relation to nursing professional development and practice standards guidelines and relevant statues rules and regulations. Pursues ongoing learning and educational opportunities to enhance own practice knowledge skills and competencies.
Identifies and assesses learning needs and knowledge or skill gaps that require remediation and collaborates with site leaders to promote critical thinking and competent patient care delivery. Provides continuing education activities to expand current knowledge and where appropriate acquire and maintain certification using provider unit and other resources.
Incorporates evidence into learning programs and clinical education activities especially in content development and use of evidence-based learning models and evaluation systems.
Maintains knowledge of evidence and current trends and innovations in clinical practice clinical instruction clinical education staff development and use of simulation and learning technologies.
Participates in and disseminates information from committees involving the community health system entity and unit or department related to learning programs projects and collaborative governance council activities.
Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
Performs On-Boarding and Orientation of New Associates by planning and conducting orientation of new personnel to facilitate a new associate's transition to the practice environment and meeting competency assessment requirements in conformance with departmental objectives regulatory requirements and accreditation standards. As well as participates in on-Boarding and orientation of new associate by conducting general clinical orientation programs and coordinating the specialty-based orientation of associates new to MAS.
Performs other duties as assigned.
Provides documentation of participation and level of success during competency and educational programs.
Provides expertise for competency development and competence assessment across the department of nursing. Plans and regularly conducts competency validation programs for clinical associates by applying principles of adult learning to assess staff learning and competency needs. Offers competency-building activities to enhance associates' educational and experiential learning.
Reviews performance data on clinical quality and safety of care delivery and contributes to plans which address patient population-specific needs and enhance outcomes.
Supports and participates in the transition to practice of newly certified medical assistants. Coaches other clinical associates and provides feedback to enhance professional clinical practice.
Minimal Qualifications
Education
Bachelor's degree of Science in Nursing required and
Master's degree in Nursing or Nursing Education preferred
Experience
3-4 years Progressive clinical nursing practice required and
Experience in teaching or professional development preferred
Licenses and Certifications
Valid RN license in the District of Columbia Maryland or Virginia required or
any combination as required based on work location(s). required and
Certification by professional leadership or ambulatory organization preferred
Knowledge Skills and Abilities
Knowledgeable and effective in service line operations.
Effective planning analysis synthesis and data interpretation skills.
Problem solving and decision-making ability.
Proficiency in principles/application of process improvement.
Ability to develop and foster positive relations with physicians/hospital and community.
Basic computer skills preferred.
This position has a hiring range of : USD $89,065.00 - USD $162,801.00 /Yr.
Technical Trainer
Job training specialist job in Washington, DC
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at
#CUSA
Posting Tags #PM19 #LI-ONSITE #LI-RH2
PI4c0791eec49f-30***********3
Training Specialist 2
Job training specialist job in Severn, MD
Job Description
The training specialist will provide expertise to draft and finalize training documentation, provide classroom support, and present training materials to a large audience. Perform and provide guidance to more junior contractor personnel involved with systems and equipment training. Analyze training problems to identify training needs. Design, develop and conduct training. Evaluate training outcomes and revise materials based on student and customer feedback and operational scenario accuracy.
The Training Specialist Level 2 shall possess the following capabilities:
Brief military and agency personal while conveying operational concepts
Develop and improve training plans and curriculum based on feedback
Perform inspections of training programs and personnel to ensure compliance with Government policy
Draft and finalize training documentation, provide classroom support, and present training materials to a large audience.
Education/Experience
A minimum of nine (9) years of electrical engineering or computer science experience that demonstrates a working knowledge of basic electronics, SIGINT systems, and computer systems. Experience should include designing and developing instructor-led and/or web-based training courses and associated materials, including slides, diagrams, student guides, practical activities, and assessments.
A minimum of three (3) years of experience with VHF, UHF, RF theory, radio wave propagation and characteristics, radio equipment and antennas.
A minimum of three (3) years of experience with wireless communication technologies
such as: GSM, CDMA2000, UMTS, LTE, and WiFi
Bachelor's Degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, Education, Liberal Arts, or similar degree or equivalent (four years) documented combination of training and experience.
Salary: $110,000-$125,000. This represents the typical salary range for this position, but is not guaranteed. Salary is based on experience, location and contractual requirements which could fall outside of the range listed.
, About Tensley Consulting, Inc.
About TensleyTensley Consulting is a Service-Disabled Veteran-Owned Small Business focused on mission engineering in support of the United States Intelligence Community and the Department of Defense. Our team consists of System Engineers, Software Engineers, Test Engineers, and Signals Analysts performing work throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS).
Equal Opportunity, Diversity & InclusionWe aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.
Benefits Include
100% paid medical coverage with HSA and company contribution
100% paid vision, dental, short-term, and long-term premium
12% 401(k) contribution (not a match)
Education and training budget
6 weeks and 3 days of PTO
And much more!
Come grow with us!
Clinical Affairs Training Specialist
Job training specialist job in Alexandria, VA
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Train Physicians and staff on RxSight technology and best practices and pearls.
* Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
* Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
* Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
* Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
* Conducting periodic audits of the effectiveness of the Clinical Training program.
* Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
* Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
* Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
* Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
* Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
* Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
* Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
* Ensure proper use and communication of marketing and patient education materials.
* Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
* Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
* Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
* Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
* Strong understanding and OR experience related to Cataract Surgery.
* Proven and excellent communication skills, written and verbal.
* Ability to travel up to ~75% of the time.
* 6+ years Clinical experience in ophthalmic industry.
* Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
* Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
* Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
* Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
* Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
* The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
* BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
* Three to five years related experience and/or training; or equivalent combination of education and experience
* Strong experience with manifest refractions
* Training to be completed per the training plan for this position as maintained in the document control system
* The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
* Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
* MS Office Products
* CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
* Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
* Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
* Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
* Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
* Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
* Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description
$90,000 To $120,000 Per Year
Training Specialist/Instructor
Job training specialist job in Rockville, MD
At ServBeyond, we're a mission-driven team supporting federal, state, and commercial clients with innovative solutions in IT services, digital transformation, and strategic operations. We're seeking a Training Specialist/Instructor responsible for identifying training needs, designing, and delivering training programs.
Overview:
We are seeking a knowledgeable and engaging Training Specialist/Instructor to join our team. This role is responsible for designing, developing, and delivering effective training programs that support user adoption and enhance organizational performance. The ideal candidate will have a strong background in IT training and instructional design, with the ability to communicate complex concepts clearly and effectively.
This hybrid role requires at least one day per week in our Rockville, MD, and Baltimore, MD client location. There may also be times that this resource needs to be onsite 5 days a week if there are in person training sessions scheduled.
Primary Responsibilities:
Conduct training sessions on site and virtually for Business users on the applications developed in OpenText Content Server.
Partner with PMO & BA teams to ensure training aligns with the Organizational standards.
Research, develop, and revise training courses and maintain accurate training catalogs.
Create instructor materials including course outlines, background content, and training aids.
Develop student materials such as manuals, workbooks, handouts, certificates, and evaluation forms.
Deliver training through various formats including:
Instructor-led classroom sessions
Online, self-paced modules
Desk-side coaching
Workshops and seminars
Assess training effectiveness and implement improvements.
Collaborate with subject matter experts and stakeholders to ensure training aligns with business needs.
Education Requirements:
A Bachelor's Degree from an accredited college or university with a major in Education/Training in the areas of Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.
A Master's Degree is preferred.
Required Qualifications:
Minimum of 4 years in information systems development, training, or related field.
At least 2 years of experience developing and delivering IT and end-user training on computer hardware and application software.
Strong communication, presentation, and training skills.
Knowledge of instructional design and adult learning principles.
Ability to tailor training to various technical skill levels.
Preferred Qualifications:
Hands-on experience with OpenText Content Server functionalities such as Document Management, Workflows, Forms, Metadata, Search, WebReports, and Records Management.
Experience as a Business Analyst or end user of OpenText products.
Experience with Learning Management Systems (LMS) and e-learning tools.
Excellent organizational and project management skills.
Experience with OpenText products and user training.
Work Environment & Benefits:
Hybrid work flexibility
Health, Dental, Vision, and Life Insurance
15 days paid time off
10 Paid Holidays
401(k) with employer contributions
Professional development opportunities
Salary Range:
The salary range for the Training Specialist/Instructor position is competitive and commensurate with experience, between $80,000 to $90,000 annually. We also offer a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.
Equal Employment Opportunity:
ServBeyond Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Americans with Disabilities Act (ADA) Requirements:
ServBeyond Solutions is committed to providing reasonable accommodations to individuals with disabilities. If you need accommodation due to a disability to apply for a position with us, please email us at *****************.
The physical demands described below represent the essential functions of this position. Reasonable accommodation may be made for individuals with disabilities. The employee is regularly required to speak or listen and frequently uses hands or fingers to type, handle objects, tools, or controls. Occasionally, the employee must stand, walk, sit, and reach with hands and arms, as well as lift or move objects weighing up to 25 pounds. Specific vision abilities include close vision, distance vision, and the ability to adjust focus, with the noise level in the work environment usually being low to moderate.
Training Specialist
Job training specialist job in Laurel, MD
Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe?
At Dreyer's Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri - a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer's & Edy's, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe.
Headquartered in Walnut Creek, the Bay Area's hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it.
Unleash your potential at Dreyer's Grand Ice Cream and discover what a sweet career we have in store for you.
Main Purpose of the job:
This role is created to drive training of all factory staff through the standardization of critical tasks, creation of proper documentation for new products/processes, cascading of knowledge through on-the-job training efforts and building clear skills matrices that outline the skill set expectations for each role. The main goal for this role will be to place right skillset in the right positions on the factory, through the use of the KOP/POP/MOP (or similar) models whilst ensuring there are processes in place to objectively define, compare, rank and measure/assess skills. Also, with new production lines and large factory staff, it is imperative new employees and tenured employees stay up to date with the new and old equipment. New skills, trainings, and improvements should be communicated and taught to all shifts quickly.
Role and Activity
Create, communicate and follow up on training plans with the aim of closing knowledge gaps across all lines and shifts.
Ensure all additional labor required for training is planned for and arranged properly, with minimal use of overtime. Audit on the floor if additional labor for training is used properly.
Drive assessment efforts to ensure skills matrices are populated, accurate and up to date.
Drive and directly manage a team responsible for all auxiliary equipment and parts organization, management, and maintenance
Build certification processes that are clear, thorough, fair and reproductible.
Track, document and report out training progress for all factory staff.
Document critical tasks for Operators and Technicians that require standardization, and ensure its proper coding, storage, communication and link to skills matrixes.
Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values
Create product guides that make it clear what the product should look like, important settings, weights, volumes of each component of the product.
Keep the factory compliant on yearly trainings including but not limited to annual compliance trainings such as; LOTO and HACCP.
Work with vendors on new equipment/production lines to build competency in the factory and establish written procedures.
Measurable Outcomes
Skills matrices up to date and continuous assessment process in place.
Clear skillset gaps identified per line and training plan to cover them in place.
All new lines have the above documentation created.
All operators are aware of the documentation and actively use them.
Fully compliant on all required trainings.
Levels Of Responsibility
Quality and technical system adherence
Completion of the required production to plan
Health and Safety
Impeccable hygiene standards always
Clean as you go; use proper cleaning techniques (i.e. limited water hose usage)
Number of direct reports (if applicable):
Behaviors and Core Values:
We Take Ownership
Stay committed to responsibilities from start to finish
Make sound decisions and get into the right level of detail
Apply resources to initiatives that add growth, improve efficiencies, or reduce waste
We Do What Is Right
Choose transparency over convenience, even if it means difficult conversations
Set clear roles and responsibilities, enabling everyone to exercise appropriate initiative and judgment
Speak up when you see something that does not align to our values and policies
We Seek to Improve
Strive to continuously improve and innovate to exceed expectations
Value feedback from others and encourage open dialogue to understand how we can improve
Learn from both successes and failures
We Are Better Together
Ensure decisions are based on what's best for the whole business
Practice inclusion by seeking diverse perspectives
Treat everyone with fairness and respect
Position Qualifications:
18 years of age or older
Aptitude for automated mechanical processes with good troubleshooting and diagnostic skills
Excellent interpersonal communication, math and problem solving skills.
Ability to work multiple shifts and/or schedules.
High School diploma or GED or equivalent experience
One-year related experience (preferred).
Work Environment:
In this position, the employee will regularly work with and around others; in a wet and/or humid environment; in areas of high noise level; and around mechanical, electrical, and pressurized equipment. The work is fast paced.
Cold Temperatures: Parts of the facility, such as storage and production areas, may be kept at low temperatures.
Requires use of cold-protective PPE.
May involve standing, lifting, and walking in refrigerated zones for extended periods.
Fast-Paced: Workers often operate under strict timelines to meet production quotas.
High-speed manufacturing floor with frequent movement, line assignment changes, and tight production timelines.
Standing for Long Hours: Many roles require prolonged standing and repetitive tasks.
Repetitive hand and arm movements required.
Must be able to stand for hours with frequent bending, reaching, and lifting.
Food Safety Regulations: Employees must follow hygiene and safety guidelines, including wearing protective gear (gloves, hairnets, etc.).
Team-Oriented: Workers collaborate to ensure smooth production and packaging.
The position involves frequent exposure to nuts and other potential allergens.
The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At Dreyer's Grand Ice Cream, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
The pay range for prospective employees in this role is between $75,000.00 and $90,000.00 per year,
with opportunities for overtime, shift differential, cold premium pay and annual bonuses (variable depending on company performance).
We offer a comprehensive group benefits package including medical, dental, vision, life, paid time off, paid holidays, paid parental leave, 401K plan with employer match and annual contribution available.
Dreyer's Grand Ice Cream Inc. provides equal employment opportunities for all applicants, regardless of race, religion, gender, national origin, age, disability, marital status, veteran status, or any other protected characteristic.
Specialist, Safety Training - (25-OSH-203000-037)
Job training specialist job in Washington, DC
The intent of this is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.
General
Job Title:
Specialist, Safety Training
Job Code:
P0656
Supervises Directly:
No
New or Revised:
New
Regular or At-Will:
At-Will
Date Last Revised:
8/19/2025
Exempt or Non-Exempt:
Exempt
Compensation Approval Signature:
Union/ Non-Union:
Non-Union
Department Name and Division:
Occupational Safety-Central Administration / Administration
Salary Schedule:
Non-Union Salary Range
Cost Center:
203000
Grade:
NU16
Essential Position:
Yes
Reports To:
Manager, Safety Operations
EEO Code:
Professionals
Work Format
Hybrid
Who We Are & What We Do:
At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly and efficient manner.
Role Description:
The Specialist, Safety Training plays a critical role in developing and delivering comprehensive safety training programs across DC Water campuses and operations. Responsible for identifying training needs, creating training materials, and conducting engaging and effective training sessions on various safety topics to ensure all employees and contractors are equipped with the knowledge and skills to perform their jobs safely.
Essential Duties & Responsibilities:
Training Program Development: Design, develop, and maintain up-to-date safety training programs and materials. Ensure content is relevant, engaging, and compliant with current safety standards and regulations.
Training Delivery: Conduct safety training sessions across various levels of the organization, from new hires to management, utilizing a variety of training techniques to accommodate different learning styles.
Needs Assessment: Collaborate with department heads and safety officers to assess safety training needs throughout the organization. Regularly review and analyze accident and incident reports to identify areas for training improvement.
Compliance: Ensure all safety training programs meet local, state, and federal regulatory requirements and standards. Stay abreast of changes in safety regulations and best practices to continually update and improve training programs.
Evaluation and Improvement: Develop and implement evaluation processes to assess the effectiveness of safety training programs. Use feedback and data to continuously improve training content and delivery methods.
Record Keeping: Maintain accurate and comprehensive records of training materials, schedules, and attendance. Ensure documentation is in compliance with regulatory requirements and company policies.
Safety Culture Promotion: Act as a champion for safety within the organization, promoting a positive safety culture and encouraging proactive safety behaviors and attitudes.
Performs other related duties and projects as assigned at the discretion of the Director, DOSH.
Supervisory Responsibilities: None
Key Working Relationships: Interacts with operational staff, contractors, and DC Water leadership. Coordinates programs and initiatives with multiple operational and shared services departments.
Skills & Qualifications:
The qualifications listed below are representative of the knowledge, skill, and ability necessary for an
individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are
provided.
Required Skills & Qualifications
Required Experience:
Three (3) to five (5) years of experience in safety training, safety education, or a similar role.
Minimum Education Requirements:
Bachelor's degree in Occupational Health and Safety, Construction Management, Education, Human Resources or related field from an accredited university or college or an equivalent combination of education and experience consisting of a High School Diploma or General Educational Development certificate (GED) and seven (7) to nine (9) years of experience in safety training, safety education, or a similar role
Required Skills:
In-depth knowledge of safety regulations, standards, and best practices (OSHA, ANSI, etc.).
Exceptional presentation and facilitation skills with the ability to engage and educate diverse audiences.
Excellent written and verbal communication skills.
Required Licenses & Certifications:
OSHA 500 or similar Train-the-Trainer certifications
Required Languages:
English
Physical Requirements:
General office conditions with some operational site/field visits
Primary duties of this role are performed indoors, however, the person in this position may be required to conduct field visits that could last several hours.
The person in this position may be subject to exposure to extreme cold and/or hot temperatures.
The person in this position may be subject to noise and hazards from various physical conditions.
The person in this position may be subject to atmospheric conditions that affect the respiratory system or skin such as fumes, odors, dust, mist, gases or poor ventilation.
* Appropriate personal protective equipment (PPE) will be provided to ensure the safety of the employees. This may include, but is not limited to gloves, safety glasses, shoes, earplugs or muffs, hard hats, respirators, or coveralls, vests, and full body suits.
Preferred Skills & Qualifications
Preferred Experience:
Water or wastewater, construction experience
Preferred Education Requirements:
Preferred Skills:
Strong organizational and project management skills, with the ability to manage multiple training initiatives simultaneously.
Knowledgeable about Excavation, Confined Space, Fall Protection/ Prevention, Traffic Control, Focus 4, etc.
Preferred Licenses & Certifications:
Certification in safety training (e.g., Certified Instructional Trainer (CIT), or Certified Health and Safety Technician (CHST).
*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
Your Experience at DC Water:
At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.
Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.
Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.
Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing
The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities.”
If a reasonable accommodation is needed to participate in the job application or interview process, to
perform essential job functions, and/or to receive other benefits and privileges of employment, please
email
*************************
.
Auto-ApplyFederal Retirement Training Specialist
Job training specialist job in Fairfax, VA
Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON, please visit dawsonohana.com.
Experienced instructor providing federal retirement training services to DCAA personnel. Deliver specialized training sessions on CSRS/FERS systems, Social Security coordination, and comprehensive retirement planning strategies.
Responsibilities:
Conduct virtual retirement training sessions for various career stages (new hire, mid-career, pre-retirement)
Deliver instruction on Thrift Savings Plan optimization, long-term care insurance, and estate planning
Maintain accurate attendance records and distribute course evaluations
Provide course materials and handbooks to participants
Support lead instructors in curriculum development and delivery
Ensure compliance with all PWS performance standards and evaluation
Qualifications
Education: Bachelor's degree and/or professional certifications in retirement planning
Experience: Minimum 3+ years providing federal retirement seminars and training
Specialized Knowledge: Comprehensive understanding of federal retirement systems, tax planning, and benefit coordination
*Position is Contingent Upon Award
DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.
DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.
Travel Training Specialist
Job training specialist job in Lanham, MD
Job Description
Travel Training Specialist
Opportunities Inc. seeks to ensure that all people with intellectual and developmental disabilities are provided chances to build a broad range of skills, gain new knowledge, interact with their community and, most importantly, be provided a variety of inclusive opportunities within the communities where they work, recreate, and live. We provide excellence in vocational, social, and adaptive skill development to help adults with disabilities achieve their fullest potential for independence and self-confidence.
JOB SUMMARY:
The Travel Training Specialist reports directly to the Director of Advancement and is responsible for the travel training needs of Opportunities Inc programs. This position will require work both in the office and in the field, depending on the needs of the organization. The Travel Training Specialist will work with the Director of Advancement and the management team to identify the travel training needs of people supported by Opportunities Inc. This role will also work closely with Program teams, including Program Managers, Support Coordinators, and Community Support Professionals, to coordinate Travel Training schedules for people supported by Opportunities Inc. , The Travel Training Specialist will collaborate with program staff to create personalized plans, for all interested people, to achieve the travel goals set forth within their PCP.
The Travel Training Specialist will also be responsible for creating and maintaining partnerships with outside agencies who may refer people to Opportunities Inc. for Travel Training services. The Travel Training Specialist may be involved in any programs designed to provide travel training services to both people we support, and staff/people supported from other agencies.
This position is funded entirely through the Metropolitan Washington Council of Governments (MWCOG) grant and is contingent upon the continued availability of grant funds. The duration of employment is tied to the grant period, and the role may be subject to renewal based on the availability of additional funding. The grant period is 1/1/2025-12/31/2026.
FLSA Classification: Full time, Non-Exempt
Starting Salary: $55,000/year
ESSENTIAL FUNCTIONS:
Provide short-term, comprehensive, and intensive one-to-one instruction to teach people we support how to travel safely and independently in their communities using public transportation
Provide group travel training for people who have expressed interest in learning to utilize public transportation
Maintain active certification via an accredited organization (such as Easter seals) as a Travel Trainer
Work with the Director of Advancement, Program Managers, and Support Coordinators to identify people supported by Opportunities Inc. that are interested in gaining independence through travel training
Develop and complete an intake and assessment process for interested people to include the creation of individualized goals and objectives for 1:1 travel training
Gain proficiency with trip planning software, to support others in understanding how to read route maps and schedules, along with locating bus and train stops
Coordinate the WMATA Metro Access application process to include identifying what people supported by Opp. Inc. needs Metro Access, the status of application(s), and expiration date(s)
Maintaining Metro Access cards information, including expiration dates, within iCareManager (iCM) database for people served by Opportunities Inc.
Coordinate the reduced fare application process and any other WMATA program applications for all people who qualify and express interest in traveling via public transportation
Coordinate with the Director of Advancement and Program Manager(s)/ Support Coordinator(s) to develop a regular schedule of travel training for people in services.
Complete all requirements related to billing for Travel Training service through the Developmental Disabilities Administration, complete all required documentation, and coordinate with the Finance Department regarding billing for this service. Complete all documentation as required related to travel training, including the travel training checklist in iCM Care Tracker, and the tracking of training hours
Travel Train newly hired CSP staff as needed
Provide refresher travel training for all CSP staff as needed
Submit monthly travel training report to Director of Advancement
Attend Program meetings and update the team about travel training goals, status, and needs
Coordinate with the Director of Advancement about various travel training programs for awarded grants
Attend Transitioning Youth and other resource fairs to promote Opportunities Inc.'s travel training program.
Other duties as assigned.
EXPECTATIONS/DESIRED SKILLS:
Proven initiative and self-starter attributes
Knowledge/experience utilizing public transportation
Ability to manage multiple priorities at the same time
Strong organizational and time management skills
Ability and willingness to work in a high-energy environment
Relates well to diverse populations; builds appropriate rapport
Strong communication and interpersonal skills
Ability to use Microsoft Office Suite, Email, and necessary database systems
QUALIFICATIONS:
Certified Travel Training Instructor (ctti) credential preferred
1 year of experience working in a travel training capacity
2 years' experience working with people with disabilities
Monday through Friday from 8 AM to 4 PM
Internal Controls/Training Specialist - Department of Commerce
Job training specialist job in Washington, DC
Requirements
- Bachelor's Degree (BS/BA) in Finance, Accounting, Business Administration, or a related field. - Approximately 8 years of relevant experience in internal controls, financial analysis, or financial operations. - Strong understanding of federal financial regulations, internal controls, and compliance frameworks, particularly OMB A-123.
- Proven experience in designing and delivering training programs related to financial policies and internal controls.
- Excellent analytical, organizational, and communication skills to effectively engage with diverse stakeholders.
Salary Description 85,000 - 150,000
Personnel and Training Management Specialist
Job training specialist job in Washington, DC
Job Description
Personnel and Training Management Specialist
The Pentagon, Washington D.C.
DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. Our clients' critical missions inspire us, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.
POSITION OVERVIEW
DEFTEC Corporation seeks a Personnel and Training Management Specialist to provide support services and program management enabling the Secretary of the Air Force, International Affairs Programming and Resources Division (SAF/IAPR), Human Capital Development Branch mission. The SAF/IAPR Human Capital Development Branch provides human resource policy, workforce analysis and planning, orientation/onboarding, training, career field development, and performance management services to support SAF/IA's mission. These human capital management activities ensure that the Air Force Security Cooperation (AFSC) community is supported by a cadre of knowledgeable, skilled, and capable Airmen (civilian and military) to execute current and future AFSC mission requirements.
JOB RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Collaborate with the Branch Chief on developing and implementing human capital development initiatives and assist with administrating personnel actions.
Provide administrative support for the onboarding and in-processing of new personnel by developing and maintaining the SAF/IA organization database.
Provide timely in-processing information to all new SAF/IA personnel, including, but not limited to, welcome letters, sponsorship/welcome packages, in-processing checklists, and other relevant resources.
Develop and maintain all required training checklists and databases and provide management with an accurate, updated training tracker.
Coordinate SAF/IA quarterly orientation and training, including Action Officer training.
Assist with planning and management of unit training funds.
Coordinate with Directors, Division Chiefs, and Force Support Squadron Military Personnel Flight (MPF) to ensure accurate and timely processing of all evaluations, awards, and decorations.
Assist the Branch Chief with the promotion management of all Air Force officers and enlisted members for Active Duty, Reserve, and Guard Personnel in SAF/IA. Provide oversight of a comprehensive assessment and evaluation system of Air Force personnel promotion programs and execute SAF/IA Management Level Reviews for all central selection boards.
Develop and maintain all required promotion checklists and databases and provide written updates on promotion cycles to SAF/IA leadership, directors, and division chiefs, as directed by the Branch Chief.
Work with SAF/IA leadership, including each Director and Division Chief, to ensure positions are requisitioned and Air Force personnel are hired with the required skills, knowledge, and experience to execute IA programs.
Oversee management of over 1,700 Air Force Foreign Area Officers and Political-Military Affairs Strategists to ensure succession planning and forecasting vacancies.
Identify, analyze, and evaluate actual and/or potential problem areas in officer assignment cycles while drawing from trend data and organization knowledge.
Perform duties at the Pentagon, Washington, D.C.
QUALIFICATIONS:
Required Qualifications:
Master's Degree in Business Administration, Business Management, Human Resources, or similar field of study
10+ Years of experience in USAF manpower and personnel program management
Knowledge and understanding of USAF roles and missions
Knowledge and understanding of USAF human capital development and workforce initiatives
Ability to work well with others and display initiative
Remain objective while emphasizing logic in formulating recommendations for decisions and shall recognize opportunity
Excellent written and verbal communication skills
Expertise with Microsoft Office Suite
Active Secret Clearance
DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, life insurance, short/long-term disability, and educational reimbursement.
DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
AAP/EEO Statement
DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities and general treatment during employment.
Job Posted by ApplicantPro
Contact Center Training Specialist
Job training specialist job in Frederick, MD
Job Description
Responsibilities
The CCCE Coach plays a key role in the onboarding and training of new team members within Core I, Core II or Specialty Services. This position involves overseeing the new hire classes, ensuring all learning modules are covered either through hybrid or facilitation, and fostering individualized learning at the team members' own pace. This role is responsible for making sure the new team members have the necessary skills and knowledge they need to start taking calls and excel in their roles.
Essential Duties and Responsibilities
Facilitate the organization of new hire classes by ensuring the successful completion of eLearning modules, conducting start and end-of-day recap sessions, and closely monitoring the progress of new hires to ensure they complete training at their own pace.
Partner with the operations team to arrange for new hires to work alongside their success buddies throughout the new hire training, allowing them ample practice before their transition out of training.
Adapt coaching to meet the needs of a diverse range of learners.
Expert in specialized exams to effectively coach and guide team members giving them the tools and knowledge they need to do their job.
Foster a positive and inclusive team culture that encourages individualized learning and growth.
Assess the unique learning needs and pace of each team member.
Identify areas for improvement and coordinate with the Lead Coach to address them.
Proactively drive engagement and excitement during onboarding and new hire training to enhance retention.
Proficiency in leveraging technology for virtual training and related tasks to effectively support remote learning experiences.
Present a positive representation of our company and organization in front of our new hires.
Maintain accurate records of new hire training activities, individual progress, and outcomes.
Be proficient in course materials, and remain a vigilant adherence to the learning curriculum to ensure a consistent transfer of knowledge to our newly hired agents and existing team members.
Develop personalized coaching plans to support individual growth and development.
Establish a feedback forum with new team members to gather input on the effectiveness of learning programs.
Meet and exceed performance goals and expectations.
Minimum Qualifications, Skills, Education, and Experience
Knowledge of and demonstrated ability in delivering content and coaching of team members.
Experience in delivering training in person and virtually.
Able to prioritize and execute tasks in a high-pressure environment.
Excellent written communication skills.
Excellent program and project management skills.
Manages time well, correctly prioritizes tasks, and is flexible.
Robust familiarity with the scheduling process, diverse studies, and subsidiaries.
Effective listening skills aimed at encouraging diversity of ideas and a willingness to resolve conflict in a positive manner.
Critical thinking skills & analytical approach to problem solving and driving towards solutions.
Must have three (3) plus years of adult learning development experience, preferably in a call center environment (virtual & in-person).
Strong experience and aptitude in various Windows-based programs including PowerPoint & Excel
Preferred:
Strong knowledge Background as an MRI or Mammography Technician is highly advantageous, as it brings practical experience and deep technical knowledge to the role.
Strong experience and aptitude in various Windows-based programs including PowerPoint & Excel
Experience with Learning Management Systems (LMS) preferred.
Outstanding written and verbal communication skills.
Excellent organizational/planning management skills.
Ability to present ideas and information in a concise, organized way.
Experience with video design and creation.
Quality Standards
Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
Promotes good public relations on the phone and in person.
Adapts and is willing to learn new tasks, methods, and systems.
Completes job responsibilities in a quality and timely manner.
Physical Demands
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Must be able to use a computer and other office machinery including copiers, scanners and computer software. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel (~20% of time), drive a vehicle, and utilize other forms of transportation.
Retail Training Specialist
Job training specialist job in Baltimore, MD
Job Description
Retail Training Specialist
Full-Time
Pay Range: $62,940.77 - $78,675.96, based on qualifications and experience.
The Retail Training Specialist is responsible for designing, delivering, and evaluating training programs that enhance the performance and development of retail associates and managers. This role ensures consistent onboarding, ongoing skill development, and alignment with company standards through engaging training sessions on customer service, sales techniques, product knowledge, and operational policies.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Develop onboarding and ongoing training programs for retail associates and managers, following up on completion within the first 30 days of hire.
Facilitate training sessions on One-Touch, customer service, sales techniques, product knowledge, and company policies.
Assess training effectiveness using post-training evaluations, knowledge checks, and performance metrics.
Track and report on key performance indicators (KPIs) such as production goals, average transaction value, and customer feedback before and after training interventions.
Collaborate with Store Managers and Regional Directors to identify training needs based on performance data, audits, and employee feedback.
Maintain accurate training records and generate quarterly reports on training completion rates, employee progress, and impact on store performance.
Support the rollout of new initiatives, products, and systems by creating and delivering targeted training modules with measurable adoption goals.
Coach and mentor store-level trainers or team leads, ensuring consistency in training delivery and alignment with brand standards.
Continuously improve training content based on feedback, industry trends, and business goals, updating materials quarterly to reflect current needs.
Maintain up-to-date knowledge of practices relating to job duties.
Complete other duties as assigned to support the mission.
EDUCATION AND/OR EXPERIENCE:
2 years of experience in retail training; 5 years of experience in retail leadership role
High School diploma/GED required, bachelor's or associate degree in business, education, or a related field highly desired
Bilingual or multilingual skills are a plus
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a current valid and unrestricted driver's license and be fully insured according to Maryland law
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, AND ABILITIES:
Ability to communicate on the telephone, write, read, speak and hear
Ability to type and use computer and software
Ability to work with little direct supervision
Excellent written and verbal communication to effectively train, advise, and support a diverse range of employees.
Proficiency in Microsoft Office Suite, HRIS, and learning management systems (LMS)
Strong presentation, facilitation, and interpersonal skills
Strong organizational and time management skills
Knowledge of adult learning principles and instructional design methodologies
PHYSICAL REQUIREMENTS: Medium
Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk, hear, and see. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.
TRAVEL REQUIREMENTS:
Up to 75% of working time
Must have access to personal vehicle
Travel is defined as travel to all areas within Goodwill's territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights, may be required but is typically planned. In some cases, travel may be unplanned.
WORK ENVIRONMENT: Moderate
Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.
EOE. Including Disability/Vets
Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: ***************************************************
Entry Level Customer Training Specialist - Traveling
Job training specialist job in Baltimore, MD
":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time.
You will travel both individually and with a team installing and converting our software for customers.
This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership.
Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office.
","job_category":"Customer Service","job_state":"MD","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2025-12-04","zip":"21201","position_type":"Full-Time","salary_max":"52,000.
00","salary_min":"50,000.
00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor.
Classroom instruction includes product training as well as automotive dealership operations.
You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation.
In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis.
","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
2182 Training Specialist 2
Job training specialist job in Maryland City, MD
Required Skills:Education requirement: Bachelor's Degree in Communications Engineering, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Mathematics, Education, Liberal Arts, or similar degree or equivalent (four years) documented combination of training and experience.
General Experience Requirement:A minimum of nine years of electrical engineering or computer science experience that demonstrates a working knowledge of basic electronics, SIGINT systems, and computer systems. Experience should include designing and developing instructor-led and/or web-based training courses and associated materials, including slides, diagrams, student guides, practicalactivities, and assessments. A minimum of three years of experience with VHF, UHF, RF theory, radio wave propagation and characteristics, radio equipment and antennas.
A minimum of three years of experience with wireless communication technologies such as: • GSM• CDMA2000• UMTS• LTE• WiFi
Training Specialist will be needed to develop and implement a common SIGINT collection management training partnership between the NSA/OCMC and the Combatant Commands (COCOM) to optimize SIGINT collection operations in support of Combatant Commands, and partners.
Description: Provide expertise to draft and finalize training documentation, provide classroom support, and present training materials to a large audience. Perform and provide guidance to more junior contractor personnel involved with systems and equipment training. Analyze training problems to identify training needs. Design, develop and conduct training. Evaluate training outcomes and revise materials based on student and customer feedback and operational scenario accuracy.
Capabilities:• Brief military and agency personal while conveying operational concepts• Develop and improve training plans and curriculum based on feedback• Perform inspections of training programs and personnel to ensure compliance with Government policy• Draft and finalize training documentation, provide classroom support, and present training materials to a large audience.• Training Specialist will be needed to develop and implement a common SIGINT collection management training partnership between the NSA/OCMC and the Combatant Commands (COCOM) to optimize SIGINT collection operations in support of Combatant Commands, and partners.
Requirement:TS/SCI Full Scope Poly required
InterImage Benefit Snapshot:
• 401K: up to 3% discretionary profit sharing contribution + 100% match on the 1
st
7% of pay
• PTO: 20 days per year
• Healthcare, dental, vision, Free for a single participant
• $50,000 Life insurance provided, additional voluntary life insurance available
#CJ Clearance Level: TS/SCI FSP Job Location: Fort Meade, MD Salary Range: 62000 Salary Disclaimer: *Additional compensation can be discussed and negotiated with the candidate, to determine the experience and skills the candidate possesses as defined by the position requirements.
Training Specialist
Job training specialist job in Silver Spring, MD
Training Specialist - (250002MK) Description The Training Specialist will design, develop and coordinate the training and development programs. Deliver training and orientation sessions toemployees. Maintain documentation of training activities.
Handle registration and training logistics.
Prepare and administer competency tests.
Qualifications Minimum EducationBachelor's Degree Or equivalent combination of education and or experience in a related field (Required) Minimum Work Experience2 years Related experience.
(Required) Required Skills/KnowledgeDemonstrated experience in developing and conducting employee training programs, especially for scheduling and registration systems.
Experience using Microsoft Publisher, Microsoft office, internet and CNHS Intranet.
Functional AccountabilitiesTraining DevelopmentAssist in the design, development and coordination of training sessions, programs and competency testing staff.
Prepare, assemble and revise course materials as requested to meet customer needs.
Achieve and maintain a solid understanding of the business environment as a whole, include business practices, processes and strategy.
Training ImplementationConduct training, development, competency testing and general clinic orientation sessions for staff.
Assist in evaluation of effectiveness of training programs.
Develop presentation materials, lead meetings and facilitate workgroups.
Training LogisticsMaintain training documentation, include registration and completion records.
Maintain master training calendar, ensure availability of equipment, space and materials.
Handle registration and training logistics.
Prepare course advertising materials; coordinate schedule of external and internal training resources.
Communicate all set ups of training sessions and ensure necessary materials and supplies are available.
SafetySpeak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational AccountabilitiesTraining Program ImprovementCompile training and development data and assist in recommending program/course modifications to meet training objectives; include results of feedback tool and evaluate feedback trends.
Coordinate data collection process to develop, collect, analyze, report and measure multiple quality improvement initiatives.
Apply quality management and process improvement principles and tools, using strong statistical analysis and technical skills.
Organizational Commitment/IdentificationPartner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer ServiceAnticipate and responds to customer needs; follows up until needs are met Teamwork/CommunicationDemonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial ResponsibilityUse resources efficiently Search for less costly ways of doing things Primary Location: Maryland-Silver SpringWork Locations: Dorchester 12200 Plum Orchard Dr Silver Spring 20904Job: Human ResourcesOrganization: FinancePosition Status: R (Regular) - FT - Full-TimeShift: DayWork Schedule: 9:30am - 6:00pmJob Posting: Dec 3, 2025, 7:42:27 PMFull-Time Salary Range: 52728 - 87859.
2
Auto-ApplyTechnical Trainer
Job training specialist job in Washington, DC
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at
#CUSA
Posting Tags #LI-KG1 #PM19
PI0dd847317d3a-30***********2
Clinical Affairs Training Specialist
Job training specialist job in Washington, DC
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Train Physicians and staff on RxSight technology and best practices and pearls.
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
Conducting periodic audits of the effectiveness of the Clinical Training program.
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
Ensure proper use and communication of marketing and patient education materials.
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
Strong understanding and OR experience related to Cataract Surgery.
Proven and excellent communication skills, written and verbal.
Ability to travel up to ~75% of the time.
6+ years Clinical experience in ophthalmic industry.
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
MS Office Products
CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description $90,000 To $120,000 Per Year
Travel Training Specialist
Job training specialist job in Gaithersburg, MD
Job Description
Travel Training Specialist
Opportunities Inc. seeks to ensure that all people with intellectual and developmental disabilities are provided chances to build a broad range of skills, gain new knowledge, interact with their community and, most importantly, be provided a variety of inclusive opportunities within the communities where they work, recreate, and live. We provide excellence in vocational, social, and adaptive skill development to help adults with disabilities achieve their fullest potential for independence and self-confidence.
JOB SUMMARY:
The Travel Training Specialist reports directly to the Director of Advancement and is responsible for the travel training needs of Opportunities Inc programs. This position will require work both in the office and in the field, depending on the needs of the organization. The Travel Training Specialist will work with the Director of Advancement and the management team to identify the travel training needs of people supported by Opportunities Inc. This role will also work closely with Program teams, including Program Managers, Support Coordinators, and Community Support Professionals, to coordinate Travel Training schedules for people supported by Opportunities Inc. , The Travel Training Specialist will collaborate with program staff to create personalized plans, for all interested people, to achieve the travel goals set forth within their PCP.
The Travel Training Specialist will also be responsible for creating and maintaining partnerships with outside agencies who may refer people to Opportunities Inc. for Travel Training services. The Travel Training Specialist may be involved in any programs designed to provide travel training services to both people we support, and staff/people supported from other agencies.
This position is funded entirely through the Metropolitan Washington Council of Governments (MWCOG) grant and is contingent upon the continued availability of grant funds. The duration of employment is tied to the grant period, and the role may be subject to renewal based on the availability of additional funding. The grant period is 1/1/2025-12/31/2026.
FLSA Classification: Full time, Non-Exempt
Starting Salary: $55,000/year
ESSENTIAL FUNCTIONS:
Provide short-term, comprehensive, and intensive one-to-one instruction to teach people we support how to travel safely and independently in their communities using public transportation
Provide group travel training for people who have expressed interest in learning to utilize public transportation
Maintain active certification via an accredited organization (such as Easter seals) as a Travel Trainer
Work with the Director of Advancement, Program Managers, and Support Coordinators to identify people supported by Opportunities Inc. that are interested in gaining independence through travel training
Develop and complete an intake and assessment process for interested people to include the creation of individualized goals and objectives for 1:1 travel training
Gain proficiency with trip planning software, to support others in understanding how to read route maps and schedules, along with locating bus and train stops
Coordinate the WMATA Metro Access application process to include identifying what people supported by Opp. Inc. needs Metro Access, the status of application(s), and expiration date(s)
Maintaining Metro Access cards information, including expiration dates, within iCareManager (iCM) database for people served by Opportunities Inc.
Coordinate the reduced fare application process and any other WMATA program applications for all people who qualify and express interest in traveling via public transportation
Coordinate with the Director of Advancement and Program Manager(s)/ Support Coordinator(s) to develop a regular schedule of travel training for people in services.
Complete all requirements related to billing for Travel Training service through the Developmental Disabilities Administration, complete all required documentation, and coordinate with the Finance Department regarding billing for this service. Complete all documentation as required related to travel training, including the travel training checklist in iCM Care Tracker, and the tracking of training hours
Travel Train newly hired CSP staff as needed
Provide refresher travel training for all CSP staff as needed
Submit monthly travel training report to Director of Advancement
Attend Program meetings and update the team about travel training goals, status, and needs
Coordinate with the Director of Advancement about various travel training programs for awarded grants
Attend Transitioning Youth and other resource fairs to promote Opportunities Inc.'s travel training program.
Other duties as assigned.
EXPECTATIONS/DESIRED SKILLS:
Proven initiative and self-starter attributes
Knowledge/experience utilizing public transportation
Ability to manage multiple priorities at the same time
Strong organizational and time management skills
Ability and willingness to work in a high-energy environment
Relates well to diverse populations; builds appropriate rapport
Strong communication and interpersonal skills
Ability to use Microsoft Office Suite, Email, and necessary database systems
QUALIFICATIONS:
Certified Travel Training Instructor (ctti) credential preferred
1 year of experience working in a travel training capacity
2 years' experience working with people with disabilities
Monday through Friday from 8 AM to 4 PM