Job training specialist jobs in Simi Valley, CA

We're seeking a Technology Training Manager to lead technical training initiatives and enhance end-user experience across a wide range of modern business applications. This role is perfect for someone who thrives on teaching non-technical users, driving technology adoption, and building strong relationships between IT and the user community. Key Responsibilities: Lead training sessions, eLearning modules, and user documentation. Partner with IT teams to improve workflows and user experience. Provide expertise in Microsoft Office, and other core business applications. Support technology rollouts with change management strategies. Ideal Candidate: 3+ years in IT training or user experience roles in a professional environment Excellent presentation, communication, and customer service skills. A proactive approach to improving user adoption and engagement. Perks: $100K - $115K salary, bonus eligibility, and hybrid work flexibility (2-3 days). The opportunity to shape technology adoption and create a lasting impact on end-user experience. Collaborative, professional environment where your expertise is valued. Apply now if you're passionate about helping professionals master the tools they need to succeed and enjoy the challenge of making technology simple, accessible, and engaging!

Who is DocMagic DocMagic is the leading provider of digital solutions for the eMortgage industry, including regulatory compliance, document generation, eSignature, and complete eClosings. DocMagic has been solving the mortgage industry's toughest challenges with innovative technology solutions since 1987. Today, we continue to lead the industry with award-winning proprietary software, mobile apps, and web-based solutions. Recent awards include HousingWire naming DocMagic a 2025 Tech100 winner for the 13th year in a row, recognizing our innovation in digital lending and our impact on the industry, as well as key employees receiving HousingWire Tech Trendsetter and Vanguard awards. Why Work at DocMagic At DocMagic, our culture is built on teamwork, innovation, and collaboration, which contribute to our reputation for excellence. We are committed to living these values every day. We offer competitive benefits, including comprehensive health coverage, paid time off, company-paid holidays and a 401K with company matching. We also offer on-site wellness classes, snacks and monthly food trucks. But it is not all about work; we believe in building connections, from team-building activities to our employee gatherings, we love coming together to celebrate. Join us and be a part of a team that values innovation and is committed to shaping the future of work. Position Summary Reporting to the Training Manager, the Training Specialist supports both internal employee and external client training needs. This position delivers engaging, high-quality learning experiences using a variety of methods, including live virtual sessions, in-person workshops, and one-on-one instruction. The Training Specialist assists in the design, development, and delivery of training materials and documentation related to DocMagics products, services, and organizational learning initiatives. The role collaborates closely with internal departments such as Client Services, Product Development, Sales, HR, and Marketing, as well as external vendors, to ensure consistent, effective, and high-impact training programs. Essential Functions Design and develop product training content using PowerPoint, Word, Articulate 360, and other e-learning or publishing software. Schedule and facilitate client training sessions to ensure comprehensive understanding of DocMagics products and services. Log and maintain client training interactions in the company CRM (Salesforce Lightning). Manage and update training materials within the companys Learning Management System (TalentLMS). Partner with subject matter experts (SMEs) to support instructional design and ensure accuracy of technical content. Support the development and maintenance of client-facing website content, using Drupal or similar design platforms. Develop and facilitate employee onboarding and new hire orientation programs. Provide ongoing support and coaching to employees on system processes, procedures, and best practices. Collaborate with HR and leadership on learning and development (L&D) initiatives, including employee growth and organizational development programs. Support the continuous improvement of training delivery and documentation standards. Qualifications Bachelors degree in business administration, Communications, Education, or a related field. Minimum 3 years of experience in training and development, instructional design, or learning delivery. Minimum 3 years of experience creating and developing training programs and materials. Minimum 3 years of experience using a Learning Management System (TalentLMS preferred). Strong proficiency with Microsoft Office Suite and e-learning tools (Articulate 360, PowerPoint, etc.). Strong technical aptitude and ability to learn new systems; experience with web design or content management tools (such as Drupal, HTML, CCS, or Wik) is a plus. Experience within the mortgage or financial services industry strongly preferred. Other skills and skill sets Strong collaborator and team player who builds positive relationships across departments. Demonstrates professionalism, positivity, and alignment with company culture. Highly organized and detail-oriented with a sense of ownership and accountability. Excellent time management and prioritization skills. Strong communication and presentation abilities. Demonstrates sound judgment and decision-making skills. Comfortable multitasking in a dynamic environment. Innovative, solutions-oriented mindset with strong problem-solving skills. Other Duties In addition to performing the essential functions of the job, this position may require other duties as assigned. Responsibilities, duties, and activities may change at any time with or without notice. #zr

At Entertainment Partners we help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world while fostering a work environment with the nimbleness of a start-up but the stability of a blue chip. We are poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do. Are you looking for the next opportunity to revolutionize an industry? If so, we are seeking a highly motivated entertainment-loving Internal Training Specialist who is a highly motivated person who can scope, design, develop and deliver compelling and effective learning experiences. The Academy Team is almost two years into developing a roster of courses that aims to redefine how the entertainment industry and our own company grows its talent. We train our clients and EP's client-facing teams on our unique suite of production products so that they can succeed and thrive in the entertainment industry. Training is often trial by fire and only on the job. We're changing that by providing access to the information production workers and production supporters need to execute their career goals. Our courses resonate with our clients, internal and external, and we've only scratched the surface on our slate of content. That's where we hope you come in. So, if you are creative, curious, detailed-oriented, and an effective collaborator who thrives on driving impact and empowering others, this role is for you. KEY RESPONSIBILITIES Develops and delivers group and individual instruction and training, to internal clients, covering a range of technical, operational, and management topics directly related to internal client success in a specified field. Become the subject matter expert on EP's products, staying on top of all new product launches and enhancements. Partners with business teams to assess and evaluate the training needs that drive internal client success, including product knowledge, soft-skills, and role-based trainings. Designs and develops training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives. Formulates training outlines and determines instructional methods, determined by knowledge of specified training needs and effectiveness of such methods, such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Most of these trainings are virtual but may eventually include onsite training should the need arise. Design, maintain and analyze eLearning courses Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Coordinates or performs administrative functions necessary to deliver training programs, such as scheduling, documenting, Uses metrics to evaluate effectiveness of training and development programs and to revise or recommend changes in instructional objectives and methods. May review instructor performance and recommend improvements to program content and/or instructor presentation methods; may recruit, select, and train instructors. May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation. Willingness and excitement to travel up to 25% of the time. Performs miscellaneous job-related duties as assigned. JOB REQUIREMENTS/QUALIFICATIONS NEEDED Experience in production accounting or Accounting certification. Film industry experience. Bachelor's degree required, degree in Journalism, Communications, Education, or relevant field preferred. Mastery of the Microsoft Office Suite. Demonstrated success in a training and/or customer service role, preferably in a software company. Experience with working with a team to produce content. Experience in or working knowledge of the entertainment industry. Knowledge of learning psychology, styles, and strategies. Intellectually curious with a growth mindset. Ability to analyze and problem solve in a timely manner. Strong customer service orientation. Ability to simultaneously manage a variety of programs, excellent organizational and multi-tasking skills. Strong attention to detail. A positive and proactive nature. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Knowledge of adult learning theory, human performance technology concepts, instructional techniques, and performance improvement processes.

The Customer Solutions Center Appeals and Grievances (A&G) Training Specialist II is primarily responsible for the overall training strategy across the department. This position designs and conducts training programs using established regulatory and departmental guidelines. This position is responsible for providing ongoing training on the core processing system, A&G processing procedures, training regulatory changes which will affect established procedures, working with the quality team on quality and performance guidelines, creating and maintaining departmental policy and procedures. Additional responsibilities include evaluating initial training and ongoing learning opportunities to achieve consistency, efficiency, and productivity among the staff. Duties Applies knowledge and skills to build competencies for the design of training programs that will boost employees workplace performance in alliance with Enterprise and departmental goals. Responsible for performing training needs assessments with the department management and will leads the design and delivery of curriculum and learning materials to ensure the success of new and current staff. Conducts training for Customer Solution Center A&G team in customer service, product operations, and other work processes. Conducts training sessions covering specified areas such as on-the-job training, use of computers and software, interpersonal skills, quality & process issues, and product knowledge. Maintain documentation, including database/system updates, training agendas, sign-in sheets, etc. to demonstrate trainee compliance with department requirements. Work with key stakeholders to monitor error trends, productivity, and quality standards for the program. Identifies gaps in knowledge, skills and abilities, assess and recommend training/education measures to resolve issues and enhance staff performance. Propose program modifications to enhance performance and positively influence member satisfaction survey results. Conduct assessments after training to measure, record, and report feedback on training material and sessions. Serve as coach staff to handle problems and concerns as they arise. Review and recommend updates on policy and procedure critical to the claims process. What are the 3-4 non-negotiable requirements of this position? Must have healthcare/appeals & Grievances experience 5 years of Compliance/Audit experience of Call Center grievances Bachelor's Degree or equivalent experience What are the nice-to-have skills? Managed Care Compliance Advisor - Regulatory in Healthcare

will remain open until filled. Consideration dates will be in increments of three weeks. First application consideration date: January 9, 2026, 11:59 pm. All applications received prior to this date will be considered. Second consideration date: January 30, 2026, 11:59 pm. All applications received prior to this date will be considered. Pasadena Area Community College District Police and Safety Services Division Location: Pasadena, CA Salary: $6,485.84 - $7,150.65 per month Benefits: Click Here Work Schedule: Mon-Fri, 8:00 AM to 4:30 PM Full : Clery, Records, and Training Specialist Under the direction of the Chief of Police, this position is responsible for Clery Act reporting, serves as the custodian of records for the police department, ensures that all departmental staff receive ongoing mandated training, performs dispatching duties as required, and trains staff in the use of the National Crime Information Center (NCIC) database and California Law Enforcement Telecommunications System (CLETS). Why PCC Pasadena City College is known for its commitment to student success, community impact, and educational excellence. The campus environment supports collaboration, professional growth, and a shared focus on providing a safe and welcoming place for students, employees, and visitors. Joining PCC means becoming part of a team that values integrity, service, and continuous improvement. The Police and Safety Services Division plays a key role in supporting that mission through high-quality public safety practices and strong community partnerships. Key Responsibilities * Gathers statistical information related to campus criminal incident reports to ensure compliance with the federally mandated Clery Report. * Completes monthly federal crime statistics reporting. * Gathers ongoing data related to the effectiveness of the District's Drug-Free Environment Program and drug prevention program to ensure compliance with federal guidelines. * Identifies Peace Officers Standards & Training (POST) mandated training requirements for officers, dispatchers, and cadets, and schedules all departmental staff for training. * Responds to Freedom of Information Act (FOIA) requests and public records requests. * Produces court-related documents; receives, issues and tracks subpoenas or discovery requests. * Responds to background requests from other agencies. * Additional duties include resolving CAD system issues, transcribing reports, ensuring appropriate storage and auditing of police records, assisting visitors, training employees on NCIC and CLETS databases, updating training manuals, performing dispatching duties, and other tasks as assigned. This job description does not state or signify that the incumbent will only perform the aforementioned essential functions. The incumbent will be required to follow other instructions and perform other duties traditionally performed by specialist level specification as requested by his or her supervisor. Skills and Knowledge The role calls for strong knowledge of Clery Act requirements, the Racial Identity Profiling Act, National Incident-Based Reporting System classifications, FOIA processes, POST standards, and procedures for safeguarding police records. It requires proficiency with CAD systems, NCIC and CLETS, and general office software. Accuracy, communication skills, and the ability to maintain confidentiality are essential, along with the ability to support procedural development and interagency coordination. MINIMUM QUALIFICATIONS: * High school diploma or equivalent * Four years of experience in police records, dispatch, and criminal statistics reporting * Clery Act Training Certification * CLETS Training for Trainers Certification * POST Dispatcher Certification * POST Records Certification PLEASE NOTE: If an incumbent does not possess the required certifications upon hire, the certifications must be obtained within the first six months of employment with the District. Core Competencies: The District has identified the following essential skills and attributes needed for success in this position. * Clery Act Compliance & Reporting * Law Enforcement Records Management * Mandated Training Coordination & Tracking * NCIC/CLETS Systems Training & Oversight * Dispatch Proficiency * Data Accuracy & Analytical Documentation * Confidentiality & Information Security * Regulatory Research & Procedural Adaptability Salary Range: POA-52

Job Description Bachelor\'s Degree in Education, instructional design, business or an equivalent combination of education, training, and experience. Typically possesses seven or more years of experience developing and/or delivering training. Demonstrated ability to communicate both technical and non-technical material in an readily understandable manner. Primary responsibilities include coordinating, planning, developing, implementing, and assessing training programs and services as follows: Coordinate activities associated with delivery of learning curriculum from needs assessment through concept, pilot, implementation and evaluation. Provide administrative support to key offerings associated with the corporate workforce development initiative. Foster key relationships with HR, TAI, managers, leaders, and senior leaders corporate wide to collaboratively assess and support workforce development. Schedule courses; establish/maintain relationships with internal SMEs and external vendors; meet and support SMEs/Vendors on the day of course offerings; assist participants Provide detailed operational and logistic support to OE training functions Analyze course effectiveness based on observations/student feedback; recommend changes Develop blended learning solutions using Adobe, Acrobat, InDesign, Photoshop, Captivate, Flash, Dreamweaver, Articulate, Presenter, Engage, Quizmaker, SnagIt, web conferencing technology, or similar applications Provide detailed operational and logistical support to OE training and learning functions Prepare, organize, edit course material; ensure compliance with corporate/security standards Ensure sufficient number of course participants by advertising the class as needed Effectively operate classroom technology to support classes, webinars, and meetings Proactively identify, develop and help lead improvements to ensure effective and efficient processes Edit courseware as needed Keep abreast of training industry best practices, along with computing and IT skills, to make recommendations for improvement and apply Aerospace IT Develop and maintain constructive and cooperative working relationships with colleagues, vendors, and procurement Seek opportunities to bring work unit or cross-functional teams together to share information and solve problems May train and mentor others in work process and procedures Day-to-Day Responsibilities/Workload Follow established style sets to finalize and prepare design assets for widespread internal and external use, ensuring consistency and quality across all materials. Design and refine digital presentations and training materials in alignment with brand guidelines. Collaborate with team members to incorporate feedback and make revisions efficiently. Maintain organized file structures and version control for all design projects. Ensure all deliverables meet production specifications and are optimized for their intended platforms (print, digital, etc.). Required Skills/Attributes Minimum 4 years of professional graphic design experience. Advanced proficiency in Adobe Creative Cloud, particularly InDesign and Illustrator. Strong understanding of layout, typography, and visual hierarchy. Excellent attention to detail and ability to manage multiple projects simultaneously. Strong communication and collaboration skills. Portfolio required for qualification. Desired Skills/Attributes Experience working in a corporate or departmental setting. Articulate 360 (Storyline) preferred. Familiarity with presentation tools such as PowerPoint. Knowledge of print production processes.

We are located in Del Amo Fashion Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. As a member of the Field Service organization within Wealth Management, the Training Specialist is also an extension of the market and regional teams that they support throughout the territories assigned to them. They are responsible for providing ongoing platform support to Financial Advisors and Service Professionals, focusing on key platform enhancements and rollouts as well as developing strategies to encourage continuous engagement and adoption on existing platforms. Key Responsibilities: Partner with Home Office, Regional and Market leadership teams to develop a platform engagement strategy and execution plan for territories assigned Lead virtual and/or in-person group sessions, workshop and/or one-on-one trainings on how to use new and existing platforms and reinforce messaging around why these platforms are important to practices and clients Offer continuous support, refresher sessions and regular communications to ensure teams remain proficient with platforms and focused on engagement and adoption Incorporate strategic priorities and messaging into all platform engagement responsibilities, such as driving efficiencies and enhancing the Morgan Stanley client experience Serve as a subject matter expert for a set of defined key platforms, while also providing general support for all other platforms Assist with new hire onboarding, ensuring seamless transitions into the firm Collaborate with key business partners across the firm to assist markets with additional platform support needs Regularly track key metrics and key performance indicators to remain focused on delivering results Share success stories with peers to drive a culture of collaboration and maximize impact Education and/or Experience: Minimum of 5 years' work experience in a field relevant to the position Active SIE, Series 7 (GS) and Series 66 (AG/RA) or willingness to work towards licensing College degree preferred Knowledge and Skills Required: Proven leadership and coaching abilities Technically proficient and quick learner of new platforms and changes Expert knowledge of basic personal computer, MS Office and internet applications Advanced knowledge of Wealth Management industry Excellent written and verbal communication skills to convey complex information effectively Ability to adapt communication style to suit different audiences and learning styles Exceptional organizational and time management skills to effectively manage schedules Ability to analyze data to identify opportunities and drive results Open to feedback and flexible to adjust approach based on feedback and evolving needs Ability to manage relationships, motivate and lead groups of people at various levels Team player, with the ability to also work independently Knowledge of adult learning principles a plus WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $85,000 and $125,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Crisis Line Training Specialist, Bilingual (Olympic Suicide Prevention Center) . is between $26.37-$30.33 hourly. This role requires a three-week 40-hour per week training at the start of employment. The training occurs Monday-Friday from 9:00a-5:00p PST. Our work schedules are subject to change as necessary to meet the Agency's and it's client's needs. Reasonable notice is provided to facilitate personal planning. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary As a Bilingual Crisis Line Training Specialist, you'll lead and support training and onboarding for new crisis line staff and volunteers. You'll facilitate interactive learning through instructional sessions, role plays, mentorship, and hands-on onboarding support. In this role, you'll help deliver foundational and specialized training, as well as ongoing professional development for the crisis line team. Spanish bilingual proficiency is required to provide training and support in both English and Spanish. Primary Duties Lead components of volunteer recruitment and onboarding, including reviewing and evaluating applications and on-demand video interviews, scheduling and facilitating group interviews, and tracking onboarding progress. Reach out to interested potential volunteers from outreach events, emails, and online sources, providing clear information about the training program, expectations, and onboarding process. Maintain and update training materials, such as syllabi, assignment calendars, handouts, and virtual classroom content, ensuring accuracy and alignment with current practices Maintain cross-training across key crisis line services-including call, chat/text, follow-up, and shift supervision-to provide knowledgeable support across all phases of training. Contribute to the facilitation of foundational, specialized, and continuing education trainings for new and existing crisis counselors across multiple program tracks. Assist the Training Coordinators in creating training lectures, activities, and materials using best practices. Assists with the design and implementation of bilingual (BL) crisis line training programs across call, chat/text, and supervisor tracks to ensure culturally responsive and linguistically appropriate instruction in alignment with the communities we serve (e.g., Spanish, Armenian, Korean, etc.) Contribute to the revision and adaptation of training content based on changes in program protocols, feedback from Quality Improvement, curriculum design considerations, and evolving learner needs. Facilitate training activities including lectures, large and small group role plays, and experiential learning exercises. Mentor trainees by conducting one-on-one and small group practice sessions and offering constructive feedback. Keep track of trainee attendance and distribute the appropriate make-up materials, coordinating make-up sessions and additional support for trainees as appropriate. Monitor training participation and assignment completion, following up with trainees when tasks are incomplete or overdue. Track attendance and performance data during training, share observations with the Training Coordinators, and collaborate on strategies to support trainees who may need additional guidance. Recruit and coordinate role players and mentors for each training cohort. Participate in the evaluation of new trainees by assessing skill development and readiness to begin on the lines. Collaborate with the training team and relevant stakeholders to determine if additional support is needed and help develop appropriate next steps. Coordinate with Volunteer Coordinators and Program Coordinators to ensure smooth transitions into delivery of services on the crisis line. Offer targeted support through live coaching or observation during shifts, which may occasionally require flexible scheduling outside of standard training hours. Assist with the creation, delivery, and tracking of continuing education, refresher trainings, and targeted skill-building sessions. Support returning volunteers or staff by conducting refresher role plays and providing structured opportunities to practice required skills after breaks in service. Serve on the crisis lines regularly (calls, chats, or texts) to maintain connection to the work, reinforce training alignment with real-time needs, and model best practices for trainees. Collaborate with team members to ensure a smooth and consistent experience across training programs. Assist the Training Coordinators in staying abreast of updated data and trends in the field of suicide prevention. Position Requirements Fluency in required language for assigned program (Spanish). High School diploma or equivalent. Minimum one year of experience working in a mental health related position or in a training/educational setting. Experience working on a crisis line (call, chat/text) is preferred. Working knowledge of mental health services and suicide prevention services. Working knowledge of Agency policies and procedures, HIPAA, DMH, Department of Social Services, and other state, federal regulations related to outpatient and crisis line services. Advanced skills to present ideas, information, and viewpoints clearly, both verbally and in writing. Superior organizational skills to manage multiple projects simultaneously. Effective collaboration and relationship building skills. Telephone and personal computer skills including word processing, spreadsheets, and other related software. Ability to use analysis, experience, and judgment to make effective decisions. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-Remote #LI-LR1

":"The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. ","job_category":"Customer Service","job_state":"CA","job_title":"Entry Level Customer Training Specialist - Traveling","date":"2025-12-05","zip":"90001","position_type":"Full-Time","salary_max":"52,000. 00","salary_min":"50,000. 00","requirements":"Bachelor's degree or equivalent experience~^~Ability to travel 80% of the time~^~Outgoing, friendly personality~^~Strong written and verbal communication skills~^~Must have reliable transportation as well as a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must have reliable home internet with sufficient bandwidth for video conferencing","training":"Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds' solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Paid vacation and sick days - Eight paid holidays - Referral bonuses - Professional development and training - Promotion from within Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Job Details: - Administration and Coordination of global learning programs Training Course Coordination: • Booking training rooms, hotels, room layout • Vendor and internal trainer scheduling • Event scheduling based on an annual plan • Ordering program materials Communications • Handling of enquiries from attendees to centralized mailbox • Enrollment status updates to the program managers • Event communications as required Administration • Management of Learning Management System (submissions of evaluations, roster completions) Metrics & Reporting • Reporting using Cognos (daily, weekly and monthly program enrollment status tracking's) • Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM) • Production of quarterly and annual presentation reports Skills: - Proficient with Microsoft Excel, Word, PowerPoint and Outlook - Strong organization and time management skills and able to manage multiple tasks simultaneously - getting work done in an effective and efficient way to meet deadlines - Project coordination skills - Able to take direction from multiple managers - Take initiative and pro-actively suggesting new ideas, approaches Experience: - Minimum 2 years administrative experience, ideally in a training role - Preferably HR experience - Experience working with an Learning Management System (LMS) - HS Diploma/ BS preferred. Top 3 Must Have Skill Sets: Customer Focus - Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy - excellent interpersonal communication skills Planning - Ability to set priorities and to handle multiple tasks Flexibility - in ever changing environment, flexibility is critical Day to Day Responsibilities: ? Administration and Coordination of global learning programs Training Course Coordination • Booking training rooms, hotels, room layout • Vendor and internal trainer scheduling • Event scheduling based on an annual plan • Ordering program materials Communications • Handling of enquiries from attendees to centralized mailbox • Enrollment status updates to the program managers • Event communications as required Administration • Management of Learning Management System (submissions of evaluations, roster completions) Metrics & Reporting • Reporting using Cognos (daily, weekly and monthly program enrollment status tracking's) • Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM) • Production of quarterly and annual presentation reports Qualifications Skills: - Proficient with Microsoft Excel, Word, PowerPoint and Outlook - Strong organization and time management skills and able to manage multiple tasks simultaneously - getting work done in an effective and efficient way to meet deadlines - Project coordination skills - Able to take direction from multiple managers - Take initiative and pro-actively suggesting new ideas, approaches Experience: - Minimum 2 years administrative experience, ideally in a training role - Preferably HR experience - Experience working with an Learning Management System (LMS) - HS Diploma/ BS preferred. Top 3 Must Have Skill Sets: CustomerFocus - Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy -excellent interpersonal communication skills Planning - Ability to set priorities and to handle multiple tasks Flexibility - ever changing environment, flexibility is critical

Under the direction of Program Coordinator, House and Ball Community, the Prevention Training Specialist, House and Ball Community, provides sexual health (HIV testing, STD screening/treatment, PrEP/PEP, DoxyPEP and TasP) navigation and linkage services to the House and Ball Community to increase community and individual awareness of the availability of sexual health services at APLA Health. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in the development and implementation of a community mobilization plan targeting outreach venues, evaluation of those efforts, and identification of gaps/opportunities in outreach efforts and developing strategies for addressing gaps and maximizing opportunities. Assist in the development of an outreach protocol for target population including at least 2-4 monthly outreach activities; maintain an updated list of outreach sites/venues utilized by the target population. Utilize social media platforms in outreach efforts. Assist in the development, design and layout of social marketing materials supporting prevention activities, including but not limited to; program flyers, publicity campaigns, monthly calendars and other materials as needed. Assist in the dissemination of lessons learned by developing and submitting abstracts for presentations at professional meetings and conferences and presenting at community forums. Attend department meetings and trainings. Ensure culturally and linguistically appropriate services. Prepare quantitative and qualitative reports as assigned. Serve as speaker/facilitator for trainings. Attend community/public meetings as necessary. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: High school diploma or GED required and 2 years' experience in human services, with at least one of the two years' experience working with or participating in the House and Ball Community. OR Associate's degree in a human services related field and two years' experience working in the HIV field or health education. Selected candidate will have at least one year of working or participating in the House and Ball community. Knowledge of: PrEP/PEP, health disparities spectrum of HIV and STD disease; harm reduction theory; behavior modification theory; human sexuality, substance use and abuse , motivational interviewing techniques; outreach strategies; data management; health and social concerns of diverse populations of gay/non-gay identified MSM as well as other populations severely impacted by HIV; risk reduction theory; principles of social marketing; and venues where the target population congregates, including the Internet. Ability to: Work independently; work effectively with diverse staff, volunteers and professionals; work effectively with diverse community stakeholders who may hold a wide range of opinions on those at risk for HIV infection; organize stakeholders and engage community building and establish linkages between stakeholders; identify particular goals and objectives with respect to harm reduction; meet frequent, sometimes conflicting deadlines in a rapidly changing environment; respond with sensitivity to social inequities and diverse ethnic groups; maintain confidentiality; link participants into PrEP Express WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. Must be able to work nights and weekends. SPECIAL REQUIREMENTS: COVID vaccination and booster required or medical/religious exemption. APLA Health is an EEO Employer

ProSidian is looking for “Great People Who Lead” at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value. ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit ***************** or follow the company on Twitter at ************************* for more information. Job Description ProSidian Seeks a Training and Development Coordinator | Strategy Management [NSWC014019] - DPLH Est.: 1200 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis Southwestern Region | ProSidian Labor Category - Training Specialist Mid Level Professional aligned under services related to NAICS: 0 - DPLH Est.: 1200 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent Basis located CONUS - Port Hueneme, CA Across The Southwestern Region Region supporting a Port Hueneme, CA U.S. Navy Facility that ensures naval readiness through engineering, logistics, and advanced combat systems support for maritime defense. Seeking Training and Development Coordinator candidates with relevant Defense, And Security Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Defense, And Security Sector Clients such as NSWC. This as a Contract Contingent or Contract W-2 (IRS-1099) Strategy Management Functional Area - Strategic Performance Management Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Strategic Performance Management (Training and Development Coordinator) in the Defense, And Security Industry Sector focussing on Management And Operations Solutions for clients such as Naval Surface Warfare Center Port Hueneme Division (NSWC) | NSWC PHD, Department of Defense Generally Located In CONUS - Port Hueneme, CA and across the Southwestern Region Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Training and Development Coordinator | Strategy Management [NSWC014019] Provide defense And security-related Management And Operations Solutions for Strategic Performance Management Services on behalf of The U.S. Department of the Navy, Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD). These services are considered part of the ProSidian Aerospace, Defense, And Military Sector Group, with the overall focus being Aerospace, Defense, And Military (DME) Sector Group: Services And Solutions That Enable Aerospace, Defense And Military Agencies To Enhance Capabilities, Drive Transformation, Operate Sustainably, And Maintain Mission-Readiness under NAICS Code: 541611 - Administrative Management and General Management Consulting Services for The Naval Surface Warfare Center Port Hueneme Division (NSWC PHD) with service(s) also characterized as Strategic Management Services Designs and facilitates the "Mastering Strategy Bootcamp" and other training sessions, ensuring alignment with IASP standards and performance management skills. Responsible for designing and delivering training programs, including strategic management and performance skills. Design and deliver training programs, ensure alignment with organizational goals. Qualifications Desired Qualifications For Training and Development Coordinator | Strategy Management [NSWC014019] (NSWC014019) Candidates: Experience in instructional design and training delivery. Education / Experience Requirements / Qualifications Bachelor's degree in Education, Training, or related field, 3+ years of experience in training development. Skills Required Instructional design, public speaking, curriculum development. Competencies Required Excellent oral and written communication skills (This employer participates in the e-Verify program). Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe). Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment. Ancillary Details Of The Roles Employees are subject to regulatory and mandatory training requirements. These requirements will change for individuals based on their job duties or position assignment. Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. - Other Details Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing NSWC PHD documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance. The client is a Port Hueneme, CA U.S. Navy Facility that ensures naval readiness through engineering, logistics, and advanced combat systems support for maritime defense specializing in developing, maintaining, and troubleshooting advanced combat and weapons systems, strongly emphasizing innovation and fleet support. #TechnicalCrossCuttingJobs #Consulting #ProfessionalAnalyticalSupport #Jugaad #PokaYoke | #TechnicalCrossCuttingJobs #Consulting #ProfessionalAnalyticalSupport #Jugaad #PokaYoke Additional Information ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://*****************/ - ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATIONS RATES, VIA ***********************. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Training Facilitator needs 2+ years experience Training Facilitator requires: R2S2 equipment Facilitator Platform skills Training Facilitator duties: Lead technical training across California. Additional Information $107/hr 12 MONTHS

(other duties as assigned): Recruitment: Actively recruit through in-person presentations, social media and emailing campaigns a diverse representative of the community to provide volunteer hotline and accompaniment services, and recruit MSW and MFT graduate level students to provide direct counseling services across programs. Coordination - Works Closely with Clinical Program Manager to coordinate yearly calendar of agency-wide trainings inclusive of CALOES approved Sexual Assault Counselor Advocate training as well as monthly program trainings as required by grantees. Training: Plans and implements monthly training and other trainings as needed, developing recruitment efforts, ensure all candidates meet eligibility requirements, creation of volunteer files as well as monitoring volunteer training requirements pre grant, and facilitating each module. Maintains documentation compliant with each grant training requirement. Creates monitoring protocol to track all trainings and CEU's for staff and volunteers, creates certificates of participation as well as updates all files to reflect trainings attended. Volunteer Appreciation: Establishes a volunteer committee and coordinated volunteer appreciation communication, events and newsletter. Date and Documentation: In partnership with the specialist ensures all data is accurately completed and submitted in a timely fashion. Stewardship: Performs duties in a highly professional manner, advancing the organization's mission and reputation in the community, upholding the organizations values, core principles and policies. Responds to all internal and external requests in a timely fashion with high standards of oral and written communication. Advocates for the organization's mission through participation in workgroups, task forces, and other related meetings. Coordinates with legal representation to ensure all legal and ethical standards are met and in accordance with changing laws. Collaborates with onsite multidisciplinary partners to deliver high performing programming while meeting confidentiality standards. Other duties as assigned. Qualifications: * Bilingual Spanish is required. * Must have a working knowledge of computer programs (Microsoft Word & Excel). * Must pass a background check and criminal clearance. * Bachelor's degree in psychology, public health, health administration, child development, or a related field is preferred. * Experience leading a team is preferred. Knowledge, Specialized Skills, and Abilities: Knowledge, specialized skills, and ability to analyze complex situations accurately and adopt effective courses of action; supervise volunteers and staff individually and in groups on complex matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or organizations; analyze and define problems, draw valid conclusions, and project consequences of various alternative courses of action; motivate others, lead discussions, and generate new ideas; speak effectively; write narrative and statistical reports; assess, carry out, and/or delegate a variety of professionally complex assignments; and establish and maintain cooperative working relationships with a variety of individuals and organizations. Strong executive functioning skills. Requires working knowledge of advocacy issues related to treatment of victims of crime in California and, specifically, the San Fernando and Santa Clarita Valleys; community resources relating to client needs; empowerment philosophy; Must demonstrate an acceptance and respect for cultural diversity in all its forms, including ethnicity, sexual orientation, abilities, and religious backgrounds and an ability to work collaboratively in an ethnically linguistically, and culturally diverse environment. Pre-employment Requirements: * County, State and Federal Criminal Checks * Driving Record * Education Verification * Reference Check * Access to a reliable vehicle, valid California Driver's license and proof of automobile insurance * Must Maintain personal cell phone Physical Requirements and Work Environment: Work is performed in an office setting with a low-to-moderate noise level; employee will need to utilize their personal vehicle for travel to and from meetings outside the office; employee must regularly communicate by telephone, written communications and in-person with staff, families served, partners, funders and other professionals; occasionally lift, carry and position objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay, Benefits, & Work Schedule This position is employed through The University Corporation (TUC). Hours: Ability to work weekdays, evenings, overnight, and weekends. The anticipated hiring range: $25.00- $27.00/hr Time Base: Full-Time General Information THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN. How to Apply Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process. Application Screening begins October 29, 2025 and will continue until the position is filled. To be considered in the initial review, applications must be submitted before the date listed above. Application submissions received after the application screening date will be reviewed at the discretion of the University. For more detailed information on the application and hiring process, please view the link below: ***************************************** Equal Employment Opportunity The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request accommodation for a disability may contact the Office of Equity and Diversity at **************. Advertised: Oct 14 2025 Pacific Daylight Time Applications close:

Safety & Training Associate Irwindale, CA Join Our Team at Pierre Landscape! At Pierre Landscape, safety isn't just a policy - it's part of who we are. We're seeking a motivated Safety & Training Associate to support our safety culture and help ensure our crews work safely every day. This hands-on role will have a strong presence in the field, making real impact by helping monitor safety practices and supporting on-site training efforts. What You'll Do Support the Safety Manager in implementing safety policies and best practices. Visit job sites regularly to observe safety conditions and ensure compliance (approx. 80% field with some office work). Track safety compliance documents, Job Hazard Analyses (JHAs), PPE checks, and daily safety requirements. Document findings and report safety incidents, equipment issues, or other concerns. Support communication between field teams and office management to ensure seamless follow-through. You'll spend approximately 4 out of 5 days visiting job sites. What You Bring Proficient in English (reading, writing, and understanding); Spanish bilingual is required. Strong organizational skills with exceptional attention to detail. Self-motivated, proactive, and results-driven. Ability to work independently in the field while managing multiple priorities. Valid California Driver License and clean driving record. Pay & Benefits $24-$29 per hour (based on experience) Paid vacation, sick time, and holidays Employee medical benefits 401K retirement plan Career growth opportunities Fair Chance & EEO Notice Pierre Landscape is a Fair Chance employer. Qualified applicants with arrest or conviction records will be considered in compliance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. This role requires a criminal background check due to job duties involving: Access to private and public work locations, including sensitive areas Operation of vehicles, machinery, tools, or hazardous materials Responsibility for client property, equipment, or secured work areas All applicants will receive an individualized assessment of their conviction history before any employment decision is made. Pierre Landscape provides equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, or any protected status under applicable laws.

Who is DocMagic DocMagic is the leading provider of digital solutions for the eMortgage industry, including regulatory compliance, document generation, eSignature, and complete eClosings. DocMagic has been solving the mortgage industry's toughest challenges with innovative technology solutions since 1987. Today, we continue to lead the industry with award-winning proprietary software, mobile apps, and web-based solutions. Recent awards include HousingWire naming DocMagic a 2025 Tech100 winner for the 13th year in a row, recognizing our innovation in digital lending and our impact on the industry, as well as key employees receiving HousingWire Tech Trendsetter and Vanguard awards. Why Work at DocMagic At DocMagic, our culture is built on teamwork, innovation, and collaboration, which contribute to our reputation for excellence. We are committed to living these values every day. We offer competitive benefits, including comprehensive health coverage, paid time off, company-paid holidays and a 401K with company matching. We also offer on-site wellness classes, snacks and monthly food trucks. But it is not all about work; we believe in building connections, from team-building activities to our employee gatherings, we love coming together to celebrate. Join us and be a part of a team that values innovation and is committed to shaping the future of work. Position Summary Reporting to the Training Manager, the Training Specialist supports both internal employee and external client training needs. This position delivers engaging, high-quality learning experiences using a variety of methods, including live virtual sessions, in-person workshops, and one-on-one instruction. The Training Specialist assists in the design, development, and delivery of training materials and documentation related to DocMagic's products, services, and organizational learning initiatives. The role collaborates closely with internal departments such as Client Services, Product Development, Sales, HR, and Marketing, as well as external vendors, to ensure consistent, effective, and high-impact training programs. Essential Functions Design and develop product training content using PowerPoint, Word, Articulate 360, and other e-learning or publishing software. Schedule and facilitate client training sessions to ensure comprehensive understanding of DocMagic's products and services. Log and maintain client training interactions in the company CRM (Salesforce Lightning). Manage and update training materials within the company's Learning Management System (TalentLMS). Partner with subject matter experts (SMEs) to support instructional design and ensure accuracy of technical content. Support the development and maintenance of client-facing website content, using Drupal or similar design platforms. Develop and facilitate employee onboarding and new hire orientation programs. Provide ongoing support and coaching to employees on system processes, procedures, and best practices. Collaborate with HR and leadership on learning and development (L&D) initiatives, including employee growth and organizational development programs. Support the continuous improvement of training delivery and documentation standards. Qualifications Bachelor's degree in business administration, Communications, Education, or a related field. Minimum 3 years of experience in training and development, instructional design, or learning delivery. Minimum 3 years of experience creating and developing training programs and materials. Minimum 3 years of experience using a Learning Management System (TalentLMS preferred). Strong proficiency with Microsoft Office Suite and e-learning tools (Articulate 360, PowerPoint, etc.). Strong technical aptitude and ability to learn new systems; experience with web design or content management tools (such as Drupal, HTML, CCS, or Wik) is a plus. Experience within the mortgage or financial services industry strongly preferred. Other skills and skill sets Strong collaborator and team player who builds positive relationships across departments. Demonstrates professionalism, positivity, and alignment with company culture. Highly organized and detail-oriented with a sense of ownership and accountability. Excellent time management and prioritization skills. Strong communication and presentation abilities. Demonstrates sound judgment and decision-making skills. Comfortable multitasking in a dynamic environment. Innovative, solutions-oriented mindset with strong problem-solving skills. Other Duties In addition to performing the essential functions of the job, this position may require other duties as assigned. Responsibilities, duties, and activities may change at any time with or without notice. #zr

Job Details: - Administration and Coordination of global learning programs Training Course Coordination: • Booking training rooms, hotels, room layout • Vendor and internal trainer scheduling • Event scheduling based on an annual plan • Ordering program materials Communications • Handling of enquiries from attendees to centralized mailbox • Enrollment status updates to the program managers • Event communications as required Administration • Management of Learning Management System (submissions of evaluations, roster completions) Metrics & Reporting • Reporting using Cognos (daily, weekly and monthly program enrollment status tracking's) • Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM) • Production of quarterly and annual presentation reports Skills: - Proficient with Microsoft Excel, Word, PowerPoint and Outlook - Strong organization and time management skills and able to manage multiple tasks simultaneously - getting work done in an effective and efficient way to meet deadlines - Project coordination skills - Able to take direction from multiple managers - Take initiative and pro-actively suggesting new ideas, approaches Experience: - Minimum 2 years administrative experience, ideally in a training role - Preferably HR experience - Experience working with an Learning Management System (LMS) - HS Diploma/ BS preferred. Top 3 Must Have Skill Sets: Customer Focus - Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy - excellent interpersonal communication skills Planning - Ability to set priorities and to handle multiple tasks Flexibility - in ever changing environment, flexibility is critical Day to Day Responsibilities: ? Administration and Coordination of global learning programs Training Course Coordination • Booking training rooms, hotels, room layout • Vendor and internal trainer scheduling • Event scheduling based on an annual plan • Ordering program materials Communications • Handling of enquiries from attendees to centralized mailbox • Enrollment status updates to the program managers • Event communications as required Administration • Management of Learning Management System (submissions of evaluations, roster completions) Metrics & Reporting • Reporting using Cognos (daily, weekly and monthly program enrollment status tracking's) • Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM) • Production of quarterly and annual presentation reports Qualifications Skills: - Proficient with Microsoft Excel, Word, PowerPoint and Outlook - Strong organization and time management skills and able to manage multiple tasks simultaneously - getting work done in an effective and efficient way to meet deadlines - Project coordination skills - Able to take direction from multiple managers - Take initiative and pro-actively suggesting new ideas, approaches Experience: - Minimum 2 years administrative experience, ideally in a training role - Preferably HR experience - Experience working with an Learning Management System (LMS) - HS Diploma/ BS preferred. Top 3 Must Have Skill Sets: CustomerFocus - Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy -excellent interpersonal communication skills Planning - Ability to set priorities and to handle multiple tasks Flexibility - ever changing environment, flexibility is critical

Under the supervision of the Program Coordinator, the Prevention Training Specialist for the CDC Black MSM Program will develop, implement, monitor, and evaluate HIV testing and counseling services for Black MSM (Men Who Have Sex with Men) ages 18-39. This includes providing virtual, on-site, and field-based HIV testing and counseling, as well as navigation and linkage to care for newly diagnosed individuals. Additionally, the specialist will facilitate referrals for STI screening/treatment and PrEP/PEP services, manage the distribution of at-home HIV test kits, and oversee a social marketing strategy to enhance awareness and recruitment into sexual health services. A key responsibility is the accurate input and maintenance of HIV testing data within the CDC database to ensure compliance with public health standards. The Prevention Training Specialist will work to reduce health disparities, improve access to care, and foster a culturally competent, supportive environment for Black MSM, promoting positive health outcomes within the community. ESSENTIAL DUTIES AND RESPONSIBILITIES: HIV Testing and Counseling: Provide virtual HIV testing and counseling using the OraQuick at-home HIV test kit and on-site HIV testing via the Insti Rapid HIV test. Ensure proper protocols are followed and accurate documentation is maintained. Navigation and Linkage to Care: Support newly diagnosed individuals by connecting them to medical care, treatment, and support services. Refer participants to the Out Here clinic for STI testing, treatment, and PrEP/PEP services. Data Entry and Management: Accurately input and track HIV testing data in the CDC database, ensuring completeness, consistency, and confidentiality. Maintain detailed records to comply with program standards and public health protocols. Resource Distribution: Oversee the shipping and distribution of Swab & Chill at-home HIV test kits. Track inventory and ensure timely delivery to participants. Social Marketing and Outreach: Develop and implement a marketing strategy to increase awareness and engagement in HIV testing and sexual health services. Utilize social media and community outreach efforts to recruit participants. Group Facilitation: Oversee and guide structured focus group discussions with 12-15 Black men who have sex with men (MSM), ages 18-39. These sessions will explore key topics related to sexual health, wellness, and community-based experiences specific to the target population. Collaboration and Teamwork: Work closely with the Program Coordinator and evaluation team to support program objectives, maintain data integrity, and improve service delivery. Professionalism and Confidentiality: Adhere to HIPAA guidelines and confidentiality protocols when handling participant information, ensuring privacy and trust. Timeliness and Adaptability: Demonstrate strong time management skills by meeting deadlines, addressing participant needs, and adapting to changes in program priorities. Engagement Strategies: Foster relationships within the Black MSM community, encouraging participation in HIV testing and biomedical prevention services. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. REQUIREMENTS: Training and Experience: * Associate's degree in a human services-related field or Highschool/GED and wo years of experience in HIV prevention, health education, or a related field. * At least one year of experience and/or active participation in the Black MSM community. * Possession of an HIV Counseling and Testing (HCT) certification from the Department of HIV and STD Programs (DHSP) preferred. * Familiar with developing social marketing campaigns. * Experience working with HIV prevention and health education/health promotion * Experience working in a nonprofit environment preferred; specific training/experience with HIV/AIDS-related issues and other sexual health education related areas preferred. Knowledge of: * HIV prevention methods, sexual health, and STI screening/treatment. * Biomedical HIV prevention strategies, including PrEP/PEP, DoxyPEP, and TasP. * Public health guidelines, harm reduction practices, and the HIV testing certification process. * Health disparities affecting Black MSM communities, including barriers to accessing healthcare services. * Principles of social marketing and virtual community engagement platforms. Ability to: * Work independently while managing multiple tasks efficiently. * Maintain accurate data entry and manage databases related to public health tracking. * Handle sensitive information with professionalism, confidentiality, and discretion. * Engage individuals in a culturally competent and supportive manner. * Communicate effectively in both written and verbal formats, including group presentations. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. SPECIAL REQUIREMENTS: Must possess a valid California driver's license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required. APLA Health is an EEO Employer