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Merchant Training and Oversight Specialist
American First Finance 4.1
Job training specialist job in Coppell, TX
Merchant Training & Oversight Specialist The Merchant Training & Oversight (MTO) Specialist is responsible for delivering comprehensive training and oversight to merchants on the processes, policies, and program details of American First Finance's No Credit Needed payment solutions. This role plays a critical role in merchant success, ensuring they have the knowledge and tools to effectively utilize AFF's programs.
MTO Specialists conduct training sessions remotely via phone and webinars, guiding merchants through the transaction process, best practices, and compliance requirements. The ideal candidate thrives in a fast-paced, high-volume environment, balancing multiple priorities while delivering exceptional service and education.
What We Offer
Competitive Compensation + Growth Opportunities
Comprehensive Benefits Package (Medical, Dental, Vision, 401(k) Matching, PTO)
Collaborative & Fast-Paced Work Environment
Ongoing Professional Development & Training
Key Responsibilities
Conduct high-quality, remote training sessions for merchants via phone and webinars.
Serve as a subject matter expert on AFF's No Credit Needed payment solutions.
Educate merchants on best practices to enhance transaction efficiency and compliance.
Investigate and resolve merchant-related customer complaints, identifying knowledge or process gaps.
Monitor merchant advertising content to ensure compliance with AFF policies.
Collaborate with Sales, Compliance, and Customer Service teams to resolve high-priority merchant disputes.
Maintain detailed records of training sessions and merchant interactions in CRM and SharePoint.
Prioritize and manage assigned cases to meet performance SLAs and KPIs.
Identify opportunities to improve training content, processes, and merchant engagement.
Perform additional duties as assigned by leadership.
Qualifications & Experience
High School Diploma or equivalent required; College Degree preferred.
Minimum of 2 years of training, customer service, or call center experience.
Strong verbal and written communication skills, with the ability to present complex information clearly.
Proficient in Microsoft Office Suite (Excel, Outlook, Word) and CRM platforms.
Excellent time management, organization, and attention to detail.
Ability to handle multiple tasks in a fast-paced, deadline-driven environment.
Comfortable with technology and digital platforms for training and case management.
Preferred Skills
Bilingual (English & Spanish) - Highly desirable.
Experience in training, coaching, or education roles.
Knowledge of consumer finance, merchant services, or compliance-related processes.
Key Competencies for Success
Customer Focus - Builds strong relationships, anticipates merchant needs, and delivers exceptional training and support.
Nimble Learning - Quickly adapts to new systems, updates, and process improvements.
Effective Communication - Presents information clearly and confidently, adjusting for different audiences.
Collaboration - Works effectively with cross-functional teams to ensure merchant success.
Resourcefulness - Efficiently manages multiple priorities and problem-solves in a dynamic environment.
About FirstCash Holdings, Inc.
FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers.
With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America-including Mexico, Guatemala, Colombia, and El Salvador-FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more. In addition, our stores provide small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve.
Through our wholly owned subsidiary, American First Finance (AFF), FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs.
With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index and the Russell 2000 Index, reflecting our strength and stability in the market.
Join FirstCash and be part of a company that values integrity, customer service, and growth.
Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Submission of your application confirms your "opt-in" desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP to the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit ************************************ for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer
FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at [email protected] or ************* Ext. 1
Our values are what drive us.
Servant Heart
There's no place for egos here. Customers and colleagues come first. Serving their needs and driving their engagement is our success.
Dare To Be Different
We are adaptable, creative, and courageous, like entrepreneurs willing to take the necessary risks to innovate and make things better. We challenge the status quo. We seek out different ideas and perspectives as a means of expanding our ability to think and do more.
Embrace Change
That's not fear, that's excitement. We see change as core to our survival and our ability to manage change as a prerequisite to new opportunities that can allow us to learn, grow, and do more.
Get Stuff Done
We do whatever it takes to get the job done right. We inspect what we expect, take ownership of our actions, and operate with a sense of urgency in everything we do.
No Drama
We control the things we can control with a mindset to find solutions while minimizing complaint. We are all here for the same purpose, empowered to be the best we can be so that our purpose to deliver great products and services to more customers can be fulfilled.
Walk The Talk
We do what we say we are going to do and maintain the highest standards of performance for ourselves and others, at all times, always doing the right thing.
$48k-73k yearly est. 4d ago
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Training Supervisor
Biolife Plasma Services 4.0
Job training specialist job in Houston, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
How you will contribute:
· You will monitor center training needs to ensure completion of cross-training and annual re-certification training
· You will review Quality Control Records
· You will coordinate and perform new employee orientation and participate in the hiring process
· You will manage the production area, motivate employees to meet their performance goals and comply with company quality standards and procedures
· You will consult and refer to management team for escalated donor/employee concerns
· You will counsel hourly staff on operational, safety, and customer service concerns and identify opportunities for continuous improvement
What you bring to Takeda:
· High School Diploma or equivalent
· Cardiopulmonary Resuscitation (CPR) and AED (Automatic External Defibrillator) certification
· Frequent bending and reaching. Requires ability to walk and stand for entire shift, frequent lifting to 32 pounds, and occasional lifting to 50 lbs.
· Fine motor coordination, depth perception, and ability to monitor equipment from a distance
· Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Houston - Buffalo
U.S. Hourly Wage Range:
$22.19 - $30.51
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - Houston - BuffaloWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
No
$22.2-30.5 hourly Auto-Apply 23h ago
Healthcare Jobs Near You - Training Provided
Indigo Dental Staffing
Job training specialist job in Gunter, TX
About Us:
Indigo Dental Staffing is a leading dental staffing company connecting qualified dental assistants with top-tier dental offices across . Whether you're new to dental assisting and looking for an entry level position or you're an experienced DA looking for a new office placement, we help you find the perfect fit in a practice that aligns with your skills and goals.
Position Overview:
We are actively hiring Dental Assistants to join our professional staffing network. In this role, you will be placed with one of our trusted dental office partners to support their clinical operations and deliver high-quality patient care. Ideal candidates are reliable, personable, and passionate about dentistry.
Key Responsibilities:
Chairside assisting during dental procedures
Set up and break down operatories before and after treatments
Take and process dental X-rays
Document patient medical and dental histories
Sterilize instruments and maintain clinical cleanliness
Provide patients with post-treatment instructions
Support front office as needed (scheduling, phone calls, patient check-in/out)
Follow all OSHA, HIPAA, and infection control guidelines
Requirements:
Willing to complete a background check
High school diploma or GED (or currently working toward one)
Valid driver's license
Authorized to work in the U.S. without sponsorship
Preferred Qualifications:
Completion of Board Approved Dental Assisting program
Bilingual (Spanish/English) is a plus
Pay Range
$17-$20/hr
Benefits
Flexible Work Schedule: Enjoy a consistent Monday-Friday schedule - no weekends or nights!
Work-Life Balance
Competitive Pay
Healthcare Benefits: Comprehensive medical, dental, and vision insurance.
Retirement Savings: Access to a 401(k) plan with employer matching
Career Growth Opportunities
Hands-On Experience
Positive Team Environment:
Modern Office Setting
Paid Holidays and Time Off
Ready to take the next step in your dental career?
If you're a dedicated Dental Assistant or wanting to become one and ready to make an impact in a fast-paced, professional environment, we'd love to connect with you. Apply now to join the Indigo Dental Staffing network and start working with top dental offices in your area!
$17-20 hourly 8d ago
Hospital Development Coordinator
DCI Donor Services 3.6
Job training specialist job in El Paso, TX
DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! New Mexico Donor Services is seeking a Hospital Development Coordinator to join our team in Albuquerque. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives!
COMPANY OVERVIEW AND MISSION
New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio.
Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling.
Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps.
Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators.
Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals.
Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice.
Design curriculum for and conduct professional education programs.
Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili
Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes.
Develop and conduct accredited educational programs for healthcare professionals.
Customize professional education materials for one on one presentations/discussions, large and small audience educational forums.
Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles.
Maintains accurate and timely documentation of all hospital development activities.
Performs other duties as assigned.
** Can live in El Paso, TX but job duties are expected to be performed onsite throughout the state of New Mexico and occasional travel to Albuquerque will be required.**
PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals.
QUALIFICATIONS:
Education Required: BA or BS in Business, Education, Public Health, or Health care related field.
Experience:
Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO.
Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable.
Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators.
Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care.
Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators.
Excellent communication (verbal and written), interpersonal, and presentation skills.
Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required.
We offer a competitive compensation package including:
Up to 176 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Compensation details: 54000-67000 Yearly Salary
PIec99c7e792b6-37***********6
$39k-55k yearly est. 1d ago
Fleet Training Coordinator
Saronic
Job training specialist job in Austin, TX
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. The Fleet Training Coordinator is responsible for developing, implementing, and maintaining comprehensive training and certification programs for all drivers operating Saronic vehicles. This role ensures that all drivers meet internal safety standards, regulatory compliance requirements, and operational expectations. The ideal candidate will be detail-oriented, safety-focused, and an effective communicator with a strong understanding of vehicle operations and training best practices.
Key Responsibilities:
Develop and Manage Training Programs: Design, implement, and continuously improve driver training programs tailored to different vehicle types, driver roles, and levels of experience.
Driver Certification & Compliance: Ensure all drivers are properly certified to operate specific classes of company vehicles. Track and manage the certification and re-certification process in compliance with DOT, OSHA, and other applicable regulations.
Onboarding New Drivers: Conduct onboarding training sessions for new drivers, including safety protocols, company policies, vehicle operation procedures, and route training as needed.
Ongoing Training & Evaluation: Schedule and conduct recurring training, safety refreshers, and skills assessments. Identify knowledge gaps and provide targeted training solutions.
Maintain Training Records: Maintain detailed, up-to-date training records for all drivers. Ensure documentation meets internal standards and external audit requirements.
Collaborate with Fleet & Safety Teams: Work closely with Fleet Managers, Safety Officers, and HR to align training with operational goals and safety initiatives.
Monitor Regulatory Changes: Stay current on local, state, and federal regulations related to commercial driving and fleet safety. Update training materials accordingly.
Performance Tracking: Analyze driver performance data (e.g., incidents, violations, fuel efficiency) to assess training effectiveness and recommend improvements.
Support Incident Investigations: Assist in post-incident investigations to determine if additional training is required and implement corrective actions.
Qualifications:
Proven experience in fleet operations, driver training, safety coordination, or a related field.
Strong knowledge of DOT regulations, vehicle safety, and driver compliance requirements.
Experience designing and delivering training (classroom, online, and hands-on).
Excellent communication and interpersonal skills.
Ability to manage multiple training schedules and priorities.
Strong organizational skills and attention to detail.
Proficient in Microsoft Office and/or learning management systems (LMS).
CDL (Commercial Driver's License) preferred or a strong understanding of CDL requirements.
Preferred Experience & Certifications:
OSHA or DOT safety certification(s)
Training or instructional design certification (e.g., ATD, CPTD, or similar)
Experience using fleet telematics or driver performance tools
Benefits
Medical Insurance: Comprehensive health insurance plans covering a range of services
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan
Stock Options: Equity options to give employees a stake in the company's success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
Physical Demands
Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking within the office.
Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
Visual acuity to read screens, documents, and reports.
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).
This role requires access to export-controlled information or items that require "U.S. Person" status. As defined by U.S. law, individuals who are any one of the following are considered to be a "U.S. Person": (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
$39k-57k yearly est. 2d ago
Organizational Development Specialist
Spero Technology
Job training specialist job in Irving, TX
ABOUT US
At Spero, a leading technology staffing firm, we connect top-tier talent with cutting-edge companies. Our success is built on innovation, precision, and a deep understanding of the technical landscape. To continue providing exceptional service to our clients and candidates, we're investing in internal training initiatives designed to enhance onboarding, professional development, and continuous learning within our organization.
We are seeking an Industrial & Organizational Development professional to help build and improve our internal training programs. Reporting directly to the CEO, you will play a pivotal role in designing, evaluating, and enhancing training initiatives that empower our teams and improve our operational effectiveness. This position is perfect for a graduate student (preferably a PhD candidate in Industrial/Organizational Psychology or a related field) or an experienced professional looking to help a company build out their learning and development organization.
KEY RESPONSIBILITIES
Training Analysis & Enhancement:
Evaluate our current training programs-focusing on new hire onboarding, professional development for IT and engineering roles, and leadership training-through comprehensive data collection (e.g., surveys, focus groups, interviews).
Analyze training effectiveness and identify areas for improvement using both qualitative and quantitative research methods.
Program Development:
Collaborate with internal teams-including recruiters, technical experts, and HR-to redesign existing training materials and develop new modules tailored to the unique needs of our technical staffing operations.
Integrate best practices from organizational psychology and the latest trends in IT and engineering workforce development.
Data Collection & Research:
Conduct research on industry benchmarks and training best practices within the IT and engineering sectors.
Generate actionable insights and present findings through detailed reports and presentations for senior leadership.
Collaboration & Communication:
Work closely with the CEO and cross-functional teams to ensure that training initiatives align with overall business strategy and operational goals.
Maintain clear and consistent communication with stakeholders to keep training projects on track and ensure successful implementation.
Education:
Preferred: Currently pursuing or holding a PhD in Industrial-Organizational Psychology, or a closely related field.
Minimum: A master's degree in organizational development or a similar discipline, or equivalent professional experience.
Candidates not in school but with relevant experience and availability for a full-time, short-term project (3-6 months) will also be considered.
Core Competencies:
Strong analytical and research skills with the ability to design and implement effective data collection methodologies.
Excellent written and verbal communication skills, with the ability to present complex data in an easily understandable manner.
A proactive, innovative mindset with an interest in the technology and engineering sectors.
Ability to work both independently and collaboratively in a fast-paced, project-driven environment.
Full-time roles require 40 hours per week, while this position can operate as part-time with flexible scheduling (20-32 hours/week) to accommodate academic commitments. This role is onsite for all days worked.
$51k-81k yearly est. 1d ago
Training & Development Lead
Digi Security Systems
Job training specialist job in Oklahoma City, OK
Mission
The Training & Development Lead empowers Digi Security Systems' technicians and staff to grow their skills, uphold safety practices, and maintain professionalism by owning technician training initiatives, assessments, technical readiness, and the Safety Deputy Program. This role designs and scales impactful resources, training, and tools to elevate technician performance, promote field excellence, and support organizational growth.
Key Responsibilities
Spearhead the Safety Deputy Program
Maintain and enhance the Safety Deputy Program to identify, train, and empower Safety Deputies within technician teams to reinforce a daily safety culture.
Implement monthly safety audits and feedback loops to ensure consistent execution and continuous improvement across all sites.
Lead Technician Assessments
Develop and administer a standardized, skills-based evaluation framework to assess technical competencies, safety awareness, and role-specific readiness.
Use assessment data to inform targeted development plans and team assignments to optimize performance.
Improve Compliance, Readiness, and Team Operations
Design and implement tools (e.g., dashboards, checklists, digital trackers) to streamline daily tasks, certification tracking, and readiness reviews.
Launch recurring training cadences and cross-training programs to enhance technician agility, reduce downtime, and boost on-the-job confidence.
Define and Scale Technical Standards
Create detailed, version-controlled documentation for key technician procedures and best practices, ensuring clarity and consistency across all teams.
Collaborate with cross-functional stakeholders to pilot and roll out new standards, incorporating field feedback and updating SOPs accordingly.
Competencies
Instructional Design & Facilitation
Designs and facilitates structured, engaging training for adult learners, both in-person and virtually.
Measures and tracks learning outcomes to ensure training effectiveness.
Field & Technical Expertise
Demonstrates strong knowledge of low-voltage, AV, and structured cabling practices.
Builds credibility with field technicians through hands-on expertise and applies industry best practices to training and standards.
Program Development & Scaling
Builds sustainable systems and training programs, maintaining documentation and tools in a centralized system.
Continuously improves programs based on field and stakeholder feedback.
Employee Relations & Coaching Support
Supports disciplinary actions and improvement plans with professionalism.
Tracks employee sentiment, escalates risks, and maintains trust in sensitive situations.
Safety Program Leadership
Owns and evolves the Digi Safety Deputy Program, ensuring staff complete required trainings.
Assists with Toolbox Talks and proactively identifies and resolves safety risks in collaboration with field leaders.
Cross-Functional Collaboration
Works effectively with People Operations, HR, Technical, and Operations teams.
Communicates clearly across roles and maintains strong follow-through on collaborative projects.
Key Attributes
Grit: Perseveres through complex program development and alignment, maintaining quality in high-growth and high-pressure environments.
Self-awareness: Understands how their training and decisions impact technician performance, field operations, and customer outcomes.
Bias for Action: Proactively builds systems, addresses training gaps, and drives improvements without waiting for instruction.
Team Player: Collaborates across field and HQ teams, supports local training leads, and incorporates field input.
Clear Communicator: Explains technical material, program expectations, and feedback clearly in multiple formats.
Coachable: Welcomes feedback from leaders and field teams, adjusting training programs and methods as needed.
Highly Technical: Possesses strong working knowledge of field installation, technical workflows, safety standards, and tools.
Trusted Leader: Respected by leads, field managers, and technicians as a reliable source of guidance and knowledge.
Qualifications
Degree in Training and Development, Technical Education, or a related field (preferred).
5+ years of experience in training, technical instruction, or technician development, preferably in low-voltage, AV, or structured cabling industries.
Strong understanding of safety standards, compliance, and technical workflows in a security & field-based environment.
Proficiency with tools like ConnectWise, SiteOwl, various dashboards and other digital trackers for program management and documentation.
Exceptional communication, facilitation, and interpersonal skills to engage diverse audiences and build trust.
Ability to manage multiple projects, adapt to changing priorities, and work collaboratively in a fast-paced environment.
***OPEN TO CANDIDATES IN Oklahoma City, OK, Tulsa, OK, and Dallas, TX.***
$45k-84k yearly est. 22h ago
Technical Trainer
Christy Media Solutions
Job training specialist job in Houston, TX
Ready to take your next steps within an internationally leading technology provider operating at the technical forefront in mission-critical environments?
We're seeking a 'Product Specialist' focused primarily on delivering technical training and product enablement. The core purpose of this role is to teach - designing and delivering clear, structured, hands-on training programs that enables customers, partners, and internal teams to confidently deploy, operate, and support complex technical systems. The role requires a strong technical foundation across IT hardware, networking & audio-visual technologies, but success is driven by the ability to explain, demonstrate, and transfer knowledge effectively, rather than by pure engineering output.
This is an ideal opportunity for a technically fluent professional who enjoys training delivery, content creation, and acting as a trusted technical educator within a product-led organisation.
What You'll Be Doing
Deliver hands-on technical product training (in-person, virtual, and on-demand)
Support system demonstrations, configuration, commissioning, and troubleshooting
Design and develop structured technical training programs for customers, partners, and internal teams
Build and maintain training and demo environments for complex systems
Create technical training materials (presentations, manuals, quick guides, videos, e-learning)
Translate complex technical concepts into clear, practical instruction
Act as a technical subject-matter expert during product launches and customer onboarding
Collaborate with engineering, product, and support teams to stay aligned on system capabilities
Contribute to certification, compliance, and enablement initiatives
Represent the organisation professionally at training events, demos, and partner engagements
What You'll Bring
Technical background in IT, Networking, AV systems, KVM, video distribution, or control room technologies
3+ years' experience in technical training, product enablement, applications engineering, or similar
Strong understanding of networked systems (IP networking, switching, routing concepts)
Experience delivering live, hands-on technical training to varied audiences
Ability to learn new technologies quickly and teach them effectively
Confident communicator with strong presentation and facilitation skills
Experience creating technical documentation and training content
Familiarity with LMS platforms and e-learning tools (e.g. video capture, screen recording)
Relevant certifications (preferred): Network+, CCNA, CCNP, or similar
$43k-74k yearly est. 22h ago
Technical Trainer
Hornet Staffing, Inc., a Gee Group Company
Job training specialist job in Irving, TX
The Learning Technical Trainer II is responsible for planning, developing and conducting standardized Business systems training programs to meet the organizations Business system requirements, new business objectives and regulatory guidelines. The Learning Technical Trainertrains and serves as a resource for super users, end users for enterprise systems (i.e ERP - Infor, Kronos, Concur, Office 365) as well as other designated application(s) while maintaining training curriculum and delivering ongoing Business system education. They will be responsible for building, maintaining and testing of the training environment. The Trainer will assist with the development of training content and training classes related to Business applications and technology. In addition, this role will assist with learning delivery process improvement and the communication of project status updates, system design abilities and other related information to the various departments within the organization. The Trainer will deliver informal and formal learning solutions.
Required Education Level:
Bachelor's Degree
$43k-71k yearly est. 3d ago
UPS Technical trainer
Delta Electronics Americas 3.9
Job training specialist job in Dallas, TX
Are you passionate about empowering others through education and hands-on experience? Do you thrive in dynamic environments where technical expertise meets impactful communication? Delta Electronics is seeking a Technical TrainingSpecialist to lead the charge in developing and delivering world-class training programs for our cutting-edge UPS systems and related technologies.
Key Responsibilities:
Lead Training Sessions: Deliver engaging group and individual training in classroom, factory, and onsite settings for Delta employees, ASP technicians, first responders, and sales partners.
Develop Training Programs: Collaborate with the Global Technical Support Team to create and formalize cohesive training materials tailored to assigned products.
Measure Impact: Assess training effectiveness through evaluations and ongoing performance metrics.
Maintain Records: Track certifications and training history for internal and external participants.
Provide Technical Support: Share product updates and offer expert assistance via phone, email, and field visits.
Promote Products: Represent Delta's solutions to customers and partners, generating leads and fostering relationships.
Support RMA Processes: Manage product and parts returns and related administrative tasks.
Ensure ISO Compliance: Participate in ISO action teams to uphold quality standards.
Collaborate Cross-Functionally: Work with Product Managers to identify training needs and refreshers.
Be a Brand Ambassador: Uphold Delta's values and image in all interactions with internal teams, customers, and suppliers.
Qualifications & Skills:
Bachelor's degree in Engineering or related field (or equivalent experience).
3-5 years of experience in service support or technical training.
Deep knowledge of UPS systems and peripherals.
Exceptional communication, presentation, and interpersonal skills.
Proficiency in Microsoft Office, especially PowerPoint.
Willingness to travel up to 60%.
💼 Why Join Delta?
Work with a global leader in power and energy solutions.
Make a tangible impact by educating and empowering technical professionals.
Collaborate with passionate teams across engineering, support, and sales.
Enjoy a dynamic role that blends technical expertise with people development.
$46k-60k yearly est. 22h ago
Construction Safety Facilitator
Intuitive Safety Solutions (ISS
Job training specialist job in Wink, TX
Construction Safety Facilitator - Data Center Construction & Retrofit Projects
Wink, TX
Duration: Long-term engagement (anticipated through 2026-2027; final duration TBD)
Work Schedule: Typically 40-50 hours per week, with variability common to construction projects. Some Saturdays expected; no Sundays anticipated. Day and night shifts will be required, including night concrete pours; schedule flexibility is essential.
Local candidates preferred, but we are open to qualified traveling candidates; per diem included.
Project Overview
This role will support two major Texas-based data center initiatives:
Colorado City, TX - New Data Center Construction
Ground-up data center project consisting of a metal-framed data center building with attached administrative office space.
Master planning includes two additional future data centers and a water plant.
No cooling towers.
Peak manpower is expected to reach approximately 600 workers.
Current activities include concrete pours for the admin building and data modules, with steel erection underway.
Wink, TX - Data Center Retrofit
Retrofit of an operational crypto mining data center to support new HPC / AI technologies.
The project is in the planning and early mobilization phase, with decommissioning activities anticipated first.
The Construction Safety Facilitator may support one or both projects, depending on project needs and scheduling.
Role Summary
The Construction Safety Facilitator will serve as an Owner's Representative-level safety professional, partnering closely with General Contractors, subcontractors, on-site project leadership, and corporate stakeholders to ensure safety programs are implemented, measured, and continuously improved.
Proper fit is critical. This role requires a collaborative and professional safety leader who can work effectively through confrontation when needed, while maintaining credibility and trust across all levels of the project team.
This is a hands-on role with a strong field presence, balancing in-field safety leadership with structured reporting and stakeholder engagement.
Key Responsibilities
Serve as the site-level safety representative on assigned projects
Maintain an on-site presence Monday-Friday, with occasional weekend or off-shift coverage required for major commissioning activities, including fully integrated systems testing and live electrical energization events
Conduct daily field safety observations, audits, and hazard assessments
Actively utilize the site Observation Program (WIP), with metrics-driven tracking for safety walks, meetings, and reporting (a core driver of program success)
Measure and report contractor adherence to project safety standards
Participate in and lead safety meetings, toolbox talks, and formal leadership reviews
Prepare and deliver clear meeting notes, reports, dashboards, and PowerPoint presentations
Partner with GCs, prime contractors, and subcontractors to proactively mitigate risk
Support incident investigations and corrective action tracking
Balance enforcement with facilitation-knowing when to be firm and when to coach
Maintain a visible, respected safety presence without a “cop-style” approach
Required Experience & Qualifications
Minimum 5 years of professional safety experience supporting industrial construction projects
Experience on large-scale construction projects strongly preferred
Data center construction experience is a strong plus
Owner's Representative or client-side safety experience preferred
CHST required
CSP not required, but acceptable if held
Working understanding of electrical systems related to construction safety
Ability to read and interpret basic one-line diagrams for LOTO purposes (not electrician-level work)
Technical & Professional Skills
Proficiency with: Outlook, Word, Excel, PowerPoint (creating and updating presentations), Zoom, and Microsoft Teams
Comfortable leading meetings and documenting meeting notes
Strong competency using digital safety observation and reporting platforms
Ability to analyze and communicate safety metrics clearly and effectively
Physical & Work Environment Requirements
Role is approximately 75% field-based, requiring regular walking, site observation, and physical activity
Approximately 25% office/meeting-based, including coordination with project leadership, primes, and subcontractors
Ability to work in an active construction environment for extended periods
Ideal Candidate Profile
Team-first mindset with strong interpersonal and communication skills
Comfortable addressing unsafe behaviors while maintaining professionalism and respect
Confident working through conflict constructively
Metrics-driven and detail-oriented
Adaptable, flexible, and dependable in a dynamic construction environment
$40k-60k yearly est. 3d ago
SAP Trainer
GAC Solutions
Job training specialist job in Houston, TX
Deep understanding of SAP functional and technical area's ability to communicate with stakeholders with strong presentation and documentation skills.
Designing and delivering impactful training programs that address different user roles and business value.
Fiori UX Mastery: Knowing the modern, role-based Fiori apps, which are central to the S/4HANA experience, and guiding users on its different UIs (Fiori, Personas, etc.).
Embedded Analytics: Training users on real-time insights, dashboards, and reports using tools like SAP Analytics Cloud (SAC).
$37k-66k yearly est. 3d ago
Development Coordinator
Trinity Search Group
Job training specialist job in Dallas, TX
This company is a highly reputable real estate developer based in Dallas and truly the best at what they do. They are primarily an industrial/ warehouse developer working with clients on build to suit project across the country. Due to growth, they are looking to add a Development Coordinator to their Dallas office.
The Development Coordinator will join a successful 5+ year firm with developments all over Texas and around the country and learn the commercial real estate development business and enjoy a successful team atmosphere.
Knowledge, Skills, Degrees
· Minimum 3+ years' experience in commercial real estate as an Executive Assistant or other administrative position.
· Computer proficiency in Microsoft Office Suite (Word, Excel, Power Point)
Responsibilities
Manage the activities for industrial development, presentations, and support efforts: This position offers the right person the opportunity to do many different tasks to help support the many active projects in play.
You will not be disappointed with the quality of both the people and this overall organization.
$40k-60k yearly est. 4d ago
Construction Safety Facilitator
Croft Consulting Services
Job training specialist job in Stillwater, OK
Croft Consulting Services (CCS) delivers highly trained professionals who set the standard for excellence in data centers throughout the United States. With decades of industry expertise, CCS prides itself on the quality of its work and fostering a strong sense of company morale. Our recruitment focuses on identifying highly competent individuals who align with the specific needs of our clients.
Role Description
The Construction Safety Facilitator for Data Center Construction is responsible for promoting and ensuring a safe working environment across all data center construction sites. This role involves developing, implementing, and monitoring safety programs, conducting site inspections, providing training, and ensuring compliance with all relevant safety regulations and company policies. The Safety Facilitator acts as a key resource for project teams, contractors, and workers, driving a proactive safety culture.
Key Responsibilities
Guide and assist with site EHS requirements, comprehensive safety plans, procedures, and policies tailored to data center construction projects.
Collaborate with project managers and other stakeholders to integrate safety considerations into all project phases, from planning to commissioning.
Stay current with relevant OSHA regulations, industry best practices, and emerging safety technologies specific to data center construction.
Interface and support the construction management team at site by delivering current data on GC EHS performance, including trending, incident management, EHS metrics and other key information that enable Data Center (DC) construction management to make informed timely decisions
Participate in communication methods, such as safety meetings and notices to ensure relevant EHS information is communicated across the site by GC's and that DC management is included.
Conduct regular, thorough site inspections and audits to identify potential hazards, unsafe conditions, and non-compliance with safety protocols.
Oversee and enforce the proper use of personal protective equipment (PPE) by all personnel on site.
Implement and manage site-specific safety orientations and toolbox talks for new workers and ongoing projects.
Monitor high-risk activities such as working at heights, confined space entry, lockout/tagout (LOTO), electrical work, and heavy equipment operation.
Ensure proper storage and handling of hazardous materials.
Ensure safety training programs for project teams, contractors, and subcontractors on various safety topics relevant to data center construction are being followed and adhered to provide guidance and support to site personnel on safety-related matters and encourage proactive hazard reporting.
Foster a strong safety culture through continuous communication, awareness campaigns, and recognition of safe practices.
Lead or assist in the investigation of all incidents, accidents, and near-misses, determining root causes and recommending corrective actions.
Prepare detailed incident reports and maintain accurate records of all safety-related data.
Implement follow-up procedures to ensure corrective actions are effectively implemented and sustained.
Qualifications
Minimum Qualifications
Minimum 5 years Safety Leadership Experience
OSHA 30-Hour Construction certification (or higher levels)
CSP (Certified Safety Professional) or CHST (Construction Health and Safety Technician) certification is highly preferred.
First Aid/CPR certification is typically required.
Relevant data center-specific safety training or certifications
Preferred Qualifications
Bachelor's degree in Occupational Health & Safety, Environmental Health & Safety, Engineering, Construction Management, or a related field.
5-10 years in Data Center Safety Experience
Diversity, Equity, and Inclusion
Croft Consulting Services (CCS) is a certified DEI company and committed to being an equal opportunity employer that values diversity. CCS considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Featured Benefits
Medical insurance
Vision insurance
Dental insurance
401(k)
PTO/Sick days
$27k-39k yearly est. 1d ago
Training Specialist
NRG Energy, Inc. 4.9
Job training specialist job in Houston, TX
As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!
Position Summary
The Power Plant Trainer is responsible for developing, delivering, and evaluating training programs for power plant management, operations, and maintenance personnel. This role ensures that employees have the knowledge and skills required to operate and maintain plant systems safely, efficiently, and in compliance with regulatory standards.
Key Responsibilities
* Training Delivery:
* Conduct classroom, hands-on, and on-the-jobtraining sessions for plant management, operators, and maintenance staff.
* Utilize adult learning principles and interactive methods to enhance knowledge retention.
* Curriculum Development:
* Design and update training materials, manuals, and job aids based on plant systems, procedures, and industry best practices.
* Develop competency-based training programs aligned with company standards and regulatory requirements.
* Compliance & Safety:
* Ensure all training programs meet OSHA, EPA, and other applicable regulatory requirements.
* Promote a strong safety culture through training initiatives.
* Assessment & Evaluation:
* Conduct knowledge checks, skills assessments, and certification exams.
* Track training effectiveness and recommend improvements.
* Collaboration:
* Work closely with plant leadership to identify training needs and performance gaps.
* Coordinate with engineering and technical teams to incorporate system updates into training programs.
Qualifications
* Education:
* Associate or Bachelor's degree in Engineering, Technical Education, or related field (or equivalent experience).
* Experience:
* Minimum 5 years in power plant operations, maintenance, or training.
* Familiarity with power generation systems (steam turbines, boilers, electrical systems, etc.).
* Skills:
* Strong presentation and facilitation skills.
* Ability to develop technical training materials.
* Proficient in MS Office and Learning Management Systems (LMS).
* Certifications (Preferred):
* OSHA Trainer Certification
* Instructional Design or Training Certification
Key Competencies
* Technical expertise in power plant systems
* Strong communication and interpersonal skills
* Problem-solving and analytical thinking
* Commitment to safety and compliance
Travel Requirements
* Ability to travel up to 50-75% to various plant locations, including domestic and occasional international sites.
* Must be able to work flexible schedules to accommodate training needs at different facilities.
Physical Demands
* Ability to stand for extended periods during training sessions.
* Capability to climb stairs and ladders, and navigate industrial environments safely.
* Occasional lifting of training materials and equipment (up to 25 lbs).
* Must be able to wear required personal protective equipment (PPE) when conducting on-site training in operational areas.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ************************************************************************
Official description on file with Talent.
Nearest Major Market: Houston
$69k-100k yearly est. 10d ago
Training Specialist
DSV 4.5
Job training specialist job in Grapevine, TX
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Dallas-Fort Worth Int Apt, Grapevine, Esters Blvd
Division: Solutions
Job Posting Title: TrainingSpecialist
Time Type: Full Time
Job Summary
The Training Lead is a pivotal role responsible for delivering and managing all training activities for their assigned shift. This includes facilitating engaging classroom sessions, overseeing hands-on training, and ensuring all training objectives are met. When formal training is not in session, the Training Lead will contribute to the team's overall success by assisting with quality assurance and participating in special projects.
Key Responsibilities
Conduct Training: Lead and facilitate new hire and ongoing training sessions in a classroom and practical setting.
Oversee Training Activities: Manage and monitor all training initiatives on the assigned shift, ensuring consistency and effectiveness.
Support Quality Assurance: When not conducting training, assist with quality assurance tasks to maintain high standards across all operations.
Special Projects: Participate in and contribute to various special projects as assigned, which may include curriculum development, process improvement, and other initiatives.
Mentorship: Provide guidance and support to trainees, acting as a subject matter expert and a primary point of contact for training-related questions.
Documentation: Maintain accurate and detailed training records, including attendance, performance, and feedback.
Qualifications
Proven experience in a training, teaching, or leadership role.
Excellent public speaking and presentation skills.
Strong interpersonal and communication skills.
Ability to work independently and manage multiple tasks effectively.
Proficiency in Warehouse SWIs and MHE certifications a plus.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
$48k-75k yearly est. 60d+ ago
Bilingual Training Specialist- Utility Construction
Future Telecom 4.1
Job training specialist job in San Antonio, TX
- TrainingSpecialist
BCOMM Constructors, a Primoris company, is currently looking for a bilingual (English/Spanish) trainingspecialist.
As a TrainingSpecialist for BCOMM Constructors, a Primoris company, you will:
Contribute to training content and development related operation needs.
Organize and schedule training for new hire orientation, re-training of existing staff, implementation of new training initiatives, and changes to current processes.
Oversee the production and distribution of classroom handouts, instruction materials, aids, and manuals
Deliver new hire orientation, as well as customer- or job-specific training courses.
Maintain training records.
Assist in multiple training events in a corporate or community-based setting utilizing traditional or modern jobtraining methods.
Requirements:
4 years of experience working in utilities or construction
Must have a minimum of at least 2 years of experience either as a Trainer.
Must meet all requirements for obtaining OSHA 500 certification.
Proficiency in Microsoft Office products including (but not limited to) Word, Excel, PowerPoint, and Outlook
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Third Party Agency Notice:
Primoris will not accept any unsolicited resumes from any third-party recruiting agencies either domestic or international. Primoris nor its subsidiaries will be responsible for any fees from the use of any unsolicited resumes either through our ATS or via electronic mail systems from any agency representative or agency consultant unless your firm is an approved vendor partner with a current executed agreement.
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$49k-73k yearly est. 8d ago
Clinical Affairs Training Specialist
Rxsight 3.4
Job training specialist job in Alex, OK
RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
OVERVIEW:
The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization.
The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance.
Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Train Physicians and staff on RxSight technology and best practices and pearls.
Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking.
Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives.
Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding.
Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed.
Conducting periodic audits of the effectiveness of the Clinical Training program.
Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues.
Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts.
Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology.
Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site.
Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates.
Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption.
Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes.
Ensure proper use and communication of marketing and patient education materials.
Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting.
Requirements
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators.
Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations.
Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow.
Strong understanding and OR experience related to Cataract Surgery.
Proven and excellent communication skills, written and verbal.
Ability to travel up to ~75% of the time.
6+ years Clinical experience in ophthalmic industry.
Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world.
Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency.
Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies.
Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation.
SUPERVISORY RESPONSIBILITIES:
Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage.
The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory.
EDUCATION, EXPERIENCE, and TRAINING:
BSc Optometry, Master of Optometry, and/or BA/BS (preferred)
Three to five years related experience and/or training; or equivalent combination of education and experience
Strong experience with manifest refractions
Training to be completed per the training plan for this position as maintained in the document control system
The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis
CERTIFICATES, LICENSES, REGISTRATIONS:
Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable.
COMPUTER SKILLS:
MS Office Products
CRM tools and commercial database solutions
PERFORMANCE METRICS AND EXPECTATIONS
Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites.
Execution of clinical training, retraining, and onboarding activities in support of adoption plans.
Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements.
Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization.
Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems.
Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction.
Notice to Staffing Agencies and Search Firms:
RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.
Salary Description $90,000 To $120,000 Per Year
$90k-120k yearly 6d ago
Training Specialist
Sev1Tech, LLC
Job training specialist job in Lawton, OK
Overview/ Job Responsibilities Sev1Tech is seeking a TrainingSpecialist that will support the creation and maintenance of technical training for hardware and software systems. The position focuses on turning technical information into clear, effective learning experiences to train key personnel.
Core Responsibilities
* Identify learner needs through task analysis and content reviews
* Assist in defining learning objectives and measurable learning outcomes
* Evaluate existing learning content for clarity, accuracy, and alignment of goals
* Maintain organized project files, source assets, and versioned content across shared repositories
* Collaborate with subject matter experts (SMEs) to ensure accuracy and clarity of training materials
* Create storyboards and training outlines based on technical manuals, system documentation, and SME input
* Develop, update, and maintain eLearning content in a standalone desktop environment
* Produce training aids, guides, reference sheets, and eLearning content using authoring tools (e.g., Captivate, Articulate, etc.)
* Create and edit multimedia content using Microsoft Office Suite (e.g., Word, Excel, PowerPoint) and Creative Cloud Suite (e.g., Photoshop, Audition, etc.)
* Follow Agile workflows to track tasks and assign task priorities
* Ensure instructional materials are consistent, organized, and aligned with training objectives
* Gather and analyze learner feedback and performance metrics to guide improvements
Minimum Qualifications
* 5 years of direct relevant technical experience
* Interpret technical manuals, diagrams, and system documents for training use
* Strong writing, formatting, and instructional design skills for technical environments
* Proficiency with Adobe Captivate and Adobe Creative Cloud
* Proficiency with Word, Excel, and PowerPoint
* Experience creating interactive simulations or scenario-based learning
* Understanding of how to structure branching simulations
* Experience working with timelines, animations, and interactive elements
* Understanding of Section 508 Compliance standards (accessibility, navigation, image optimization, closed captions, etc.)
* Understanding of LMS packaging (SCORM and xAPI)
* Ability to collaborate with SMEs, developers, and other training personnel
* Ability to obtain and maintain a security clearance
* Strong communication and organizational skills
* Comfortable working independently to solve problems
* Ability to document processes and development workflows
* Ability to present artifacts and brief progress to stakeholders
Desired Qualifications
* Experience using project management tools (Jira, Confluence, GitLab, etc.) is a plus
* Experience in UI/UX design principles is a plus
* Proficient in HTML, CSS, and JavaScript
* Experience troubleshooting eLearning content in a web-based environment
* Ability to do light automation scripting (PowerShell, Adobe JSFL, etc.)
* Experience creating interactive content using Adobe Animate HTML5 Canvas
* Object oriented programming is a plus
* Experience with 3D modeling software (Autodesk 3DS Max, Blender, etc.) is a plus
* Bachelor's degree in a relatable field is desired but not required.
About Sev1Tech LLC
Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.
At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.
Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.
Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media!
For any additional questions or to submit referrals, feel free to reach out to ***********************.
$37k-58k yearly est. Auto-Apply 48d ago
Workforce Training & Development Coordinator
Southwest Texas Junior College 3.6
Job training specialist job in Uvalde, TX
For description, see PDF: ************ swtjc. edu/documents/hr/job_postings/Workforce-Training-Development-Coordinator-January-2026.
pdf
How much does a job training specialist earn in Wichita Falls, TX?
The average job training specialist in Wichita Falls, TX earns between $36,000 and $85,000 annually. This compares to the national average job training specialist range of $38,000 to $87,000.
Average job training specialist salary in Wichita Falls, TX