Post job

Customer Service Representative jobs at John Crane - 198 jobs

  • Customs Specialist

    Varel Energy Solutions 4.5company rating

    Houston, TX jobs

    Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team! Summary: VES is looking for a Customs Specialist to join our team in our Brownsville location. This person will work to ensure compliant, efficient, and cost-effective execution of import and export activities. This position manages the day-to-day coordination with customs brokers, carriers, freight forwarders, and internal stakeholders to guarantee adherence to U.S. Customs and Border Protection (CBP) regulations and on-time delivery. The role also supports coordination with maquiladora operations in Mexico to ensure proper documentation, timely border movements, and accurate customs reporting. Essential Duties and Responsibilities include the following. Other duties may be assigned. Import & Export Coordination Perform daily import and export transactions to and from the United States, ensuring compliance with CBP, Census Bureau, and other U.S. government agency requirements. Coordinate with customs brokers and freight forwarders to ensure the timely release, transportation, and delivery of shipments. Manage AES filings, ISF submissions, and prepare international shipping documents (commercial invoices, packing lists, BL/AWB/BOL, certificates of origin). Track shipments and communicate status updates to internal logistics and operations teams Customs Compliance Ensure compliance with U.S. import and export laws, including HTS classification, valuation, country of origin determination, and free trade agreement qualification (USMCA, etc.). Maintain accurate records for all import/export transactions in accordance with CBP's recordkeeping requirements (19 CFR Part 163). Support internal and external audits, post-entry amendments, and reconciliation filings. Ensure brokers follow company instructions, classification, and documentation standards. Maquiladora Coordination Support U.S.-Mexico trade flows by ensuring documentation accuracy for shipments related to maquiladora (IMMEX) operations. Coordinate with Mexican counterpart teams to align on entry/exit documentation, in-bond material, temporary imports, and reconciliation of materials. Ensure U.S. export paperwork supports maquiladora import requirements and facilitates on-time border clearance. Identify and address potential delays, discrepancies, or compliance risks related to cross-border activities. Transportation & Logistics Support Coordinate inbound and outbound transportation for both domestic and international shipments. Work with logistics service providers to optimize routes, costs, and service levels while ensuring regulatory compliance. Monitor carrier performance, freight costs, and customs-related demurrage or detention. Support freight invoice reviews and cost reporting. Maintain Logistics trackers with the latest information on each shipment. Trade Data & Process Improvement Perform compliance screening in Descartes. Support continuous improvement initiatives in customs and logistics processes. Assist in the development and maintenance of SOPs, work instructions, and compliance manuals related to logistics and U.S. import/export operations. Cross-Functional Collaboration Coordinate regularly with sales, production, and logistics stakeholders to review order status and address issues proactively. Inventory Accuracy Ensure timely shipment of sales orders and participate in inventory and cycle counts to support inventory integrity. Education and/or Experience: Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field. In-depth knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule and U.S. export control basics. Familiarity with free trade agreements (USMCA preferred) and related origin documentation. Licensed Customs Broker certification or Certified Customs Specialist (CCS) is a strong plus. Minimum 5-7 years of experience in U.S. import/export operations, including hands-on customs compliance and logistics coordination. Experience working with maquiladora operations or supporting cross-border trade between the U.S. and Mexico. Demonstrated experience collaborating with customs brokers, freight forwarders, and carriers. Experience using SAP or similar ERP systems for trade and logistics transactions. Thank you for your interest in a career with Varel Energy Solutions. Powered by JazzHR
    $32k-57k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customs Specialist

    Varel International 4.5company rating

    Brownsville, TX jobs

    Varel Energy Solutions (VES) is one of the world's largest independent manufacturers and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast-paced work environment, attractive benefits, and competitive pay. If you're looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team! Summary: VES is looking for a Customs Specialist to join our team in our Brownsville location. This person will work to ensure compliant, efficient, and cost-effective execution of import and export activities. This position manages the day-to-day coordination with customs brokers, carriers, freight forwarders, and internal stakeholders to guarantee adherence to U.S. Customs and Border Protection (CBP) regulations and on-time delivery. The role also supports coordination with maquiladora operations in Mexico to ensure proper documentation, timely border movements, and accurate customs reporting. Essential Duties and Responsibilities include the following. Other duties may be assigned. Import & Export Coordination Perform daily import and export transactions to and from the United States, ensuring compliance with CBP, Census Bureau, and other U.S. government agency requirements. Coordinate with customs brokers and freight forwarders to ensure the timely release, transportation, and delivery of shipments. Manage AES filings, ISF submissions, and prepare international shipping documents (commercial invoices, packing lists, BL/AWB/BOL, certificates of origin). Track shipments and communicate status updates to internal logistics and operations teams Customs Compliance Ensure compliance with U.S. import and export laws, including HTS classification, valuation, country of origin determination, and free trade agreement qualification (USMCA, etc.). Maintain accurate records for all import/export transactions in accordance with CBP's recordkeeping requirements (19 CFR Part 163). Support internal and external audits, post-entry amendments, and reconciliation filings. Ensure brokers follow company instructions, classification, and documentation standards. Maquiladora Coordination Support U.S.-Mexico trade flows by ensuring documentation accuracy for shipments related to maquiladora (IMMEX) operations. Coordinate with Mexican counterpart teams to align on entry/exit documentation, in-bond material, temporary imports, and reconciliation of materials. Ensure U.S. export paperwork supports maquiladora import requirements and facilitates on-time border clearance. Identify and address potential delays, discrepancies, or compliance risks related to cross-border activities. Transportation & Logistics Support Coordinate inbound and outbound transportation for both domestic and international shipments. Work with logistics service providers to optimize routes, costs, and service levels while ensuring regulatory compliance. Monitor carrier performance, freight costs, and customs-related demurrage or detention. Support freight invoice reviews and cost reporting. Maintain Logistics trackers with the latest information on each shipment. Trade Data & Process Improvement Perform compliance screening in Descartes. Support continuous improvement initiatives in customs and logistics processes. Assist in the development and maintenance of SOPs, work instructions, and compliance manuals related to logistics and U.S. import/export operations. Cross-Functional Collaboration * Coordinate regularly with sales, production, and logistics stakeholders to review order status and address issues proactively. Inventory Accuracy * Ensure timely shipment of sales orders and participate in inventory and cycle counts to support inventory integrity. Education and/or Experience: Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field. In-depth knowledge of U.S. Customs regulations (19 CFR), Harmonized Tariff Schedule and U.S. export control basics. Familiarity with free trade agreements (USMCA preferred) and related origin documentation. Licensed Customs Broker certification or Certified Customs Specialist (CCS) is a strong plus. Minimum 5-7 years of experience in U.S. import/export operations, including hands-on customs compliance and logistics coordination. Experience working with maquiladora operations or supporting cross-border trade between the U.S. and Mexico. Demonstrated experience collaborating with customs brokers, freight forwarders, and carriers. Experience using SAP or similar ERP systems for trade and logistics transactions. Thank you for your interest in a career with Varel Energy Solutions.
    $32k-58k yearly est. 4d ago
  • Tong Operator - International Snubbing Services

    Superior Energy Services Careers 4.7company rating

    Arnaudville, LA jobs

    Since 1982, International Snubbing Services (ISS), a Superior Energy Services subsidiary, has provided industry leading well-intervention services. Areas of expertise include hydraulic workover (HWO), snubbing, well control, blowout prevention, P&A, offshore drilling, intervention solutions, and equipment. The company's experienced teams are trained to the highest level of certification and backed by our enhanced and proven equipment. Join our well-intervention team! ISS is seeking a Tong Operator to join our team of snubbing and hydraulic workover specialists. Career path advancement is accessible through specialized training and mentors who are committed to helping you learn about the snubbing and HWO process. Project locations are primarily in the Gulf of Mexico and Texas land-based job sites. Lodging, meal subsidies, and rotating schedules are provided by ISS, based on the assigned project. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in rig-up and rig down of HWO or Snubbing unit and related equipment Execute tong and pumping operations Skilled in rigging up an HWO and snubbing unit Ability to inspect, service, and maintain tong equipment Maintain the correct torque using the tong relief valve (Confirm torque value) Ability to operator high pressure pump Basic ability to understand, speak, read, and write English Basic computer skills Ability to read and understand equipment certification and test charts Maintain general housekeeping The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company's right to change, assign, or reassign duties and responsibilities at any time or for any reason. EDUCATION AND EXPERIENCE High School or GED equivalent preferred Strong knowledge of the mechanics of power tongs Experience in oilfield services required Must be at least 18 years of age WORKING CONDITIONS Perform work in all types of environmental and extreme weather conditions. Perform duties with all protective equipment and H2S respirator when required. Working from varying heights. Working with high-pressure equipment. OUTSTANDING BENEFITS Medical, Dental and Vision coverage Basic Life Insurance Matching 401(k) Plan Paid Personal Time Off (PTO) and Holidays 100% Company Paid short-term & long-term disability and life insurance Employee Assistance Plan (EAP) Employee Job Referral Bonus Program We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, national origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
    $120k-167k yearly est. 3d ago
  • Healthcare Contact Center Specialist

    Randstad USA 4.6company rating

    Smyrna, GA jobs

    ** Receive, respond, and document Customer Requests related to Customer Support, and on label consumer product inquiries. Participate in the intake of Product Quality Complaints regarding all company products and ensure follow- up for all related documentation and customer follow-up. Communicate accurate and timely on label product information with a primary focus on Patients/Caregivers while handling HCP requests as appropriate. Major Accountabilities/Responsibilities: Receive incoming Customer Service requests and product complaint inquiries via telephone, e-mail, or fax, from patients, and caregivers regarding all company products Respond to on label product inquiries in a timely manner utilizing approved materials (e.g., Prescribing Information, and FAQs) Escalate appropriate inquiries including Adverse Event intake to the Science Partner and Medical Information colleagues Assist with inquiries concerning special promotions and/or information regarding specific product inquiries (e.g. product discontinuation, product availability) Document all incoming inquiries, and reports of Product Quality Complaints in the Enquiry Intake Database in accordance with applicable SOPs. Assist customers with Patient Assistance Programs questions or concerns Utilize advanced customer service skills to meet or exceed customer expectations Gather and share customer insights with leadership Maintain relevant product knowledge regarding company products Maintain knowledge of policies and procedures including Standard Operating Procedures, protocols, best practices, and FDA regulations Assist with goal of ensuring that all incoming calls are responded to promptly by phone and ≤ 2 days by written correspondence Minimum Experience/Skills Required Bachelor's Degree with a health care related background preferred Background in CNS, Immunology, Rare disease is helpful Minimum of 0-2 years clinical experience, with patient education or support responsibilities Experience in customer service or patient-facing roles Strong interpersonal and communication skills Experience in CRM systems JOB DESCRIPTION Advanced phone call handling techniques Ability to understand various customer social styles respond appropriately Proficiency in use of PC applications (e.g. Outlook, Microsoft applications) Ability to work effectively in a team environment. Ability to plan, organize, prioritize, and execute multiple tasks within assigned objectives. Position requires professional demeanor, team orientation, self-motivation, and ability to influence customers both externally and internally.
    $25k-32k yearly est. 1d ago
  • Customer Experience (CX) Representative - Mid South Region

    Airgas Inc. 4.1company rating

    Tulsa, OK jobs

    R10083316 Customer Experience (CX) Representative - Mid South Region (Open) How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Customer Experience Representative in Tulsa, OK! We are looking for you ! * This position has a hybrid work arrangement with scheduled days in our downtown Tulsa office combined with days available to work from home, after initial training. The Customer Experience (CX) Representative is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts and resolving customer issues related to billing, pricing, cylinder discrepancies, cash applications, as well as various other customer issues. The CXR will effectively communicate and support the Division's collection goals, while providing quality customer service. The CXR will obtain an understanding of Company policies and procedures, and will actively pursue knowledge of skills and tools to be used in all collection efforts. Recognition of significant credit risks and escalation of these matters are critical. Collection efforts are time sensitive, requiring excellent skills in organization and management of time, efforts, and resources. From time to time, research will be required, the CXR will employ skills and resources to achieve a thorough understanding of information. In particular, you will: Identify account risks, potential credit problems, spotting AR trends, disputes, and other customer issues. Service oriented, effective communications, follow up skills, critical thinking, team player, conflict resolution skills, adaptability, active listening, decision making, extreme ownership, and empathy. Communicates potential risks to CX Supervisor, as well as field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager). Escalate significant matters to Accounts Receivable Supervisor and up. Contact customers regarding invoices/accounts which are past due. Provide information as requested in order to facilitate a quick remittance. Obtain future pay information. Review/release/escalate sales on a routine basis throughout the work day. Prioritize portfolio so collection efforts result in maximum benefits. Watch for key indicators when a customer account is falling behind, becoming delinquent. Maintain quality relationships with branch managers, account managers, district managers and AVPs. These relationships can be critical with collection efforts. Involve regional collections managers when possible and keep them informed of issues at all times. Documentation is critical, log conversations, e-mails and other communications. Organize documentation to facilitate follow-up efforts. Initiate appropriate follow-up action on mail returned as undeliverable. Identify errors and discrepancies on customers' accounts. Create, investigate, and resolve disputes from beginning to end. General understanding of all other CX disciplines: cash apps, data integrity, account set up, credit, tax, cylinder assets, analytics, disputes, credit memos, pricing Utilize customer service skills at all times to ensure collections efforts do not impair customer relationships. Special projects and other duties as assigned. ________________________ Are you a MATCH? Required Qualifications: * High school diploma or equivalent. * Some commercial collection experience is preferred. * Experience with SAP and/or ERP systems (plus), basic Excel/Google Sheets experience. * A proven track record of success in prior collection roles, a plus. * An ability to see the collections operation as a financially oriented customer service function which balances cost control with support for the business. * The candidate must be able to problem solve and quickly research solutions * The successful candidate must have a strong "client service" mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals. * Ability to manage multiple priorities Preferred Qualifications: * Bilingual (Spanish) a plus, but not required. ________________________ Benefits We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children. Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $28k-38k yearly est. Auto-Apply 6d ago
  • Customer Experience (CX) Representative - Intermountain Region

    Airgas Inc. 4.1company rating

    Tulsa, OK jobs

    R10081811 Customer Experience (CX) Representative - Intermountain Region (Open) How will you CONTRIBUTE and GROW? The Customer Experience Representative (CXR) is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts and resolving customer issues related to billing, pricing, cylinder discrepancies, cash applications, as well as various other customer issues. The CXR will effectively communicate and support the Division's collection goals, while providing quality customer service. The CXR will obtain an understanding of Company policies and procedures, and will actively pursue knowledge of skills and tools to be used in all collection efforts. Recognition of significant credit risks and escalation of these matters are critical. Collection efforts are time sensitive, requiring excellent skills in organization and management of time, efforts, and resources. From time to time, research will be required, the CXR will employ skills and resources to achieve a thorough understanding of information. The ideal candidate must be a problem solver with strong written communication skills, as well as a customer first mentality. This position has a hybrid work arrangement with scheduled days in our downtown Tulsa office combined with days available to work from home, after initial training. Airgas is Hiring for a CX Representative in Tulsa,OK! At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture. We are looking for you! * Strong passion for fostering an environment of Diversity, Inclusion and Respect. * Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty. * Hybrid Work Schedule Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment Recruiter: Roseanne Khachikyan/Roseanne.Khachikyan@airliquide.com/************ Identify account risks, potential credit problems, spotting AR trends, disputes, and other customer issues. Service oriented, effective communications, follow up skills, critical thinking, team player, conflict resolution skills, adaptability, active listening, decision making, extreme ownership, and empathy. * Communicates potential risks to CX Supervisor, as well as field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager). * Escalate significant matters to Accounts Receivable Supervisor and up. * Contact customers regarding invoices/accounts which are past due. Provide information as requested in order to facilitate a quick remittance. Obtain future pay information. * Review/release/escalate sales on a routine basis throughout the work day. * Prioritize portfolio so collection efforts result in maximum benefits. Watch for key indicators when a customer account is falling behind, becoming delinquent. * Maintain quality relationships with branch managers, account managers, district managers and AVPs. These relationships can be critical with collection efforts. Involve regional collections managers when possible and keep them informed of issues at all times. * Documentation is critical, log conversations, e-mails and other communications. Organize documentation to facilitate follow-up efforts. Initiate appropriate follow-up action on mail returned as undeliverable. * Identify errors and discrepancies on customers' accounts. Create, investigate, and resolve disputes from beginning to end. * General understanding of all other CX disciplines: cash apps, data integrity, account set up, credit, tax, cylinder assets, analytics, disputes, credit memos, pricing * Utilize customer service skills at all times to ensure collections efforts do not impair customer relationships. * Special projects and other duties as assigned. ________________________ Are you a MATCH? Required Qualifications: * High school diploma or equivalent. * Understanding of quality customer service and the relationship to collection efforts. * Ability to manage multiple priorities. * An ability to see the collections operation as a financially oriented customer service function which balances cost control with support for the business. * The candidate must be able to problem solve and quickly research solutions * The successful candidate must have a strong "client service" mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals. Preferred Qualifications: * A proven track record of success in prior collection roles, a plus. * Some commercial collection experience is preferred. * Bilingual (Spanish) a plus, but not required. * Experience with SAP and/or ERP systems a plus, basic excel experience. ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $28k-38k yearly est. Auto-Apply 30d ago
  • Outbound Call Center Representative- GA

    Momentum Solar 4.3company rating

    Norcross, GA jobs

    Momentum Solar is a premier residential solar provider with offices throughout the US Founded in 2009 Momentum has grown exponentially over the past decade We implement the entire solar process to ensure a seamless transition to renewable energy Job A potential six figure work at home opportunity with growth into leadership for the right individual Were currently hiring exceptional outbound Call Center Lead Generation representatives to work remotely As an outbound call center representative you will proactively identify and reach out to potential clients through outbound calls leveraging various sources such as databases referrals and other lists The outbound call center representative will schedule appointments for our sales representatives with qualified leads while accurately recording sensitive data This individual will meet or exceed daily weekly and monthly targets for lead generation and appointment setting Candidates that apply must live in Georgia for this role Requirements Able to work remotely while having a quiet distraction free workspace MUST HAVE a reliable computer with high speed internet connection 8GB of RAM 20 GB of free storage 12 GHz or faster CPUProven experience in outbound telemarketing lead generation or appointment setting Able to work in a fast paced environment and handle rejection professionally Be able to create prospective customers for solar and generate appointments for our sales teams Have a professional manner and be experts at establishing rapport with clients quickly Be able to validate prospective customers contact and home information in CRM system Create a positive experience for all clients Must live in GeorgiaBenefits Base pay with uncapped commission Health care Dental and Vision InsuranceWork from HomePaid time off accrual that increases yearly & paid holidays 401k Retirement savings plans Daily weekly and Monthly Bonus incentives Opportunity for quick career advancement with ongoing comprehensive training Momentum Solar is an Equal Opportunity Affirmative Action Employer Minority Female Disability Veteran Gender Identity Sexual Orientation Age Job Type Full time Salary 1800 2500 per hour
    $18-25 hourly 60d+ ago
  • Customer Retention Representative

    Nexamp 3.5company rating

    Chicago, IL jobs

    Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. What we're looking for: Nexamp is looking to hire Customer Retention Representatives to join their Customer Retention & Collections team. At Nexamp, we're reinventing how people connect with clean energy. As part of our Customer Retention Team, you'll play a critical role in keeping customers engaged, informed, and excited about their community solar subscription. We're looking for curious, proactive problem-solvers who thrive in fast-paced environments and know how to turn challenging conversations into positive experiences. If you enjoy helping people, simplifying complex concepts, and finding creative solutions when the path isn't always clear, this is the role for you. You will be hybrid out of Chicago, IL. You will report to the Supervisor, Customer Retention & Collections. What you'll do: Deliver empathetic, solution-oriented support that builds trust, loyalty, and customer satisfaction Resolve customer concerns with a focus on first call resolution to improve satisfaction and reduce churn De-escalate challenging conversations with confidence, professionalism, and control Clearly explain billing, product, and technical concepts in simple, customer-friendly language Work creatively in ambiguous situations-finding solutions, improving processes, and shaping the customer experience Be proactive: remind customers about open balances, confirm contact details, and guide them toward payment solutions that reduce churn Handle customer requests across multiple channels, including: Incoming calls (inbound support and retention conversations) Outbound calls (follow-ups, outreach, or retention efforts) Emails (clear, timely, professional written communication) Meet performance expectations, including maintaining an 85% QA score and handling 60+ calls per day to start (targets adjust with experience and available tools) Embrace growth and curiosity: adapt to a constantly changing environment, take initiative, and stay open to learning and development opportunities Be receptive to regular coaching, feedback, and training to continuously improve skills and contribute to team success What you'll bring: 2+ years of experience in customer service, sales, retention, or other customer-facing roles-preferably in a contact center environment Previous experience with utilities or in the renewable energy or environmental fields is preferred Demonstrated ability to manage escalations and guide conversations toward positive outcomes Comfortable with CRM tools (Salesforce, Zendesk, or similar) Growth mindset-adaptable, resourceful, and energized by solving problems and building better processes Ability to stay positive and composed during challenging conversations Openness to feedback and coaching as part of ongoing professional development Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today. Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization. Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions. If you don't meet 100% of the above qualifications, but see yourself contributing, please apply. At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change. You'll love working here because: Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more! Compensation The reasonably estimated salary for this role at Nexamp ranges from $23.00-$28.00 per hour. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company's stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes.
    $23-28 hourly Auto-Apply 36d ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Newton, NJ jobs

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $18.50- $23.10 per hour (dependent on experience) This position may be eligible for overtime pay based on business needs. Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.
    $18.5-23.1 hourly Auto-Apply 60d+ ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Newton, NJ jobs

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $18.50- $23.10 per hour (dependent on experience) This position may be eligible for overtime pay based on business needs. Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
    $18.5-23.1 hourly Auto-Apply 60d+ ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Newton, NJ jobs

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times * Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service * Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities * Present a professional, confident and enthusiastic image to develop trusting relationships with all customers * Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: * Medical, dental, and vision (eligibility after just 30 days of employment) * Paid time off that increases with tenure * A 401(k) with company match and immediate vesting * A new employee training program and many opportunities for continued learning and career development * Disability and life insurance * Employee recognition program * Generous tuition assistance program * Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $18.50- $23.10 per hour (dependent on experience) This position may be eligible for overtime pay based on business needs. Qualifications * Minimum of 3 years of experience in a customer service role * Minimum of a High School diploma or GED preferred * Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports * Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
    $18.5-23.1 hourly Auto-Apply 60d+ ago
  • Entry-Level Customer Service Rep

    AGI 4.0company rating

    Carpentersville, IL jobs

    Job Description At AGI, we're all about creating a dynamic environment where you can grow both personally and professionally. As a Customer Service Rep in our entry-level program, you'll dive into a high-energy atmosphere that combines customer service, sales, and leadership development. We empower you with hands-on experience, helping you build the confidence needed to thrive in any career. Whether you're interacting with customers or learning how to sell, every day is an opportunity to develop new skills and advance your career. We're committed to your growth, offering full training, daily mentorship, and clear paths to advancement-no prior experience necessary. At AGI, hard work meets fun in a supportive, people-oriented environment that values teamwork and results. With compensation options that include hourly pay or commission, plus performance-based bonuses, there's plenty of incentive to excel. Join us, and be part of a culture that celebrates ambition and fosters opportunity. Let's build the future together. Compensation: $800 - $1,500 per week Responsibilities: Provide excellent customer service while educating clients on available products and services Develop communication and problem-solving skills through face-to-face interaction Achieve and exceed weekly performance and sales goals Collaborate with your team to improve presentations and results Attend ongoing workshops and leadership trainings Lead a team and oversee territory management Qualifications: Energetic, reliable, and eager to learn Enjoys working with people and creating connections Coachable, motivated, and goal-oriented Positive attitude and team-player mentality Full-time availability preferred About Company Our mission is to inspire the next generation with optimism, teamwork, and results. We adhere to our core values and have a people-oriented environment that is exciting and professional! We encourage personal growth for our associates as we expand our business into new markets. We offer advancement opportunities with promotions based on performance and experience. Hard work and having fun are what we're all about.
    $800-1.5k weekly 18d ago
  • Customer Service Field Representative

    Veolia 4.3company rating

    Hackensack, NJ jobs

    Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Performs all field functions relating to direct customer interface at all premises starting at the curb stop/box through the service line and the meter, including all reading devices, pits, boxes, meter readings (all types and purposes), meter investigations (incidental or emergency), collections, settings, changing, field testing for flow and/or pressure, testing, service shut offs, high bill investigations and frozen meter repairs. Primary Duties/Responsibilities: * Performs all functions relating to meters two inches (2") or less, including setting, changing, disconnecting, testing, and reading up to and including inside connecting pipe. * Tests, adjusts, and corrects inaccuracies in meter registration. * Removes, changes installs and/or repairs reading devices on all size meters. Performs necessary field repairs such as damaged pipes while changing the meter or installing meter couplings. * Localization, operation, inspection and testing of curb stops and valves, water services and meters by utilizing locating equipment. * Replaces covers, locates curb boxes and submits proper documentation for curb box referrals and * valve boxes. * Must be able to discuss consumption and usage patterns with customers. Reports unresolved customer inquiries and/or complaints to the supervisor. * Conducts examinations at the customer's premises to evaluate unusual or unknown water usage. Locates leaks on customer premises. * Reports and records (documents) unusual conditions observed on the customers premises which could have an impact on customer relations including potential cross connections, illegal connections and/or uses, etc. * Prepares and submits the necessary documentation for work performed daily. * Answers telephone calls, completes, and relays information as necessary, and calls customers to arrange and/or cancel appointments for field visits. * Operates company systems, devices, and software applications. * Works closely with customers, contractors, and government officials to coordinate company policies and operations. * Performs similar or less skilled work as assigned * Performs higher skilled work as assigned. * New bidders and hires will perform regularly scheduled standby emergency duties (year round) response time not to exceed 45 minutes. Qualifications Education/Experience/Background: * High School Diploma/GED is required. Knowledge/Skills/Abilities: * Must possess good verbal and written communication skills. * Must possess basic math skills. * Must be available for emergency stand by (45 minutes response). Required Certification/Licenses/Training: * Must have valid State driver's license. * Must pass demonstration of abilities test. Physical Requirements: * Must be able to lift to 50 pounds. * Must have the ability to climb, bend and crawl in tight spaces. Additional Information Targeted Hourly Pay: $37.60 Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave - 56 hours; Observed Holidays - 11 days; Vacation - 15 days We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
    $37.6 hourly 19d ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Crystal Lake, IL jobs

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $17.60- $22.00 per hour (dependent on experience) This position may be eligible for overtime pay based on business needs. Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.
    $17.6-22 hourly Auto-Apply 21d ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Crystal Lake, IL jobs

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: Medical, dental, and vision (eligibility after just 30 days of employment) Paid time off that increases with tenure A 401(k) with company match and immediate vesting A new employee training program and many opportunities for continued learning and career development Disability and life insurance Employee recognition program Generous tuition assistance program Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . $17.60- $22.00 per hour (dependent on experience) This position may be eligible for overtime pay based on business needs. Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************
    $17.6-22 hourly Auto-Apply 19d ago
  • Client Success Specialist

    Summit Group 4.4company rating

    Atlanta, GA jobs

    The Client Success Specialist is responsible for supporting the Client Success team activities, specifically generating ideas for revenue growth, creating presentations, sourcing and merchandising products. Ideally, the CSS helps the Client Success team grow their business and provide a top-notch client experience. PRIMARY RESPONSIBILITIES Collaborate with the Client Success Executive and/or Client Success Director on ways to increase revenue. Create solutions based on client needs, to include researching product and service information from suppliers, including costs, availability, and delivery schedule for designated accounts. Follow trends in the marketplace to best develop creative merchandise solutions. Manage projects within the Client Success team, coordinating multiple stakeholder groups to develop and execute deliverables. Participate in sales/supplier/client meetings to increase product and solutions knowledge. Create and design artwork for client orders and develop client proposals and presentations on an as needed basis in Adobe Illustrator and PowerPoint. Be people-oriented, client-focused, and assertive in developing client and supplier relationships. Qualifications SKILLS AND EXPERIENCE 2-3 years of B2B sales, inside sales or sales support experience. Experience in promotional products, PR, marketing services a plus. Familiarity with CRM systems such as NetSuite, Salesforce, Zoho etc. Microsoft Office proficiency required. Bachelor's degree preferred but applicable experience will be considered. Summit Competencies: Communication - listening to others and communicating in an effective manner, organizing and delivering information appropriately. Creativity - developing fresh ideas that provide solutions to all types of business challenges. Client-focused - building and maintaining excellent service to internal and external clients, always keeping the customer experience in mind. Initiative - identifying solutions without being prompted to do so, taking initiative, and moving forward without hesitation. Results-driven - focusing on results and desired outcomes and how best to achieve them, maintaining a personal sense of ownership and accountability. Teamwork - promoting cooperation and commitment within a team, to achieve common goals. Role Competencies: Problem-solving - applying critical thought and insight to make sense of the issue and recommend a solution that shows excellent analytical and problem-solving skills. Relationship-building - building constructive working relationships (internal and external) by fostering a high level of acceptance, cooperation, and mutual respect. Independent Action - taking strong initiative, exercised with an ability to use responsible decision-making and work collaboratively across all functional areas of Summit. Calm under Pressure - Remaining calm in stressful situations and handling confrontational situations with diplomacy, sound judgement, and professionalism. Attention to Detail - Managing multiple projects simultaneously, while maintaining superior attention to detail.
    $55k-100k yearly est. 16d ago
  • Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Cartersville / Ca

    Blossman Gas Inc. of Georgia 4.3company rating

    Canton, GA jobs

    Job Description Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w/ up to 4% match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $30k-38k yearly est. 8d ago
  • Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Cartersville / Canton, GA; competitive pay and benefits; stability)

    Blossman Gas Jobs 4.3company rating

    Cartersville, GA jobs

    Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w/ up to 4% match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $30k-38k yearly est. 60d+ ago
  • CX Customer Experience (Accounts Receivable) Representative

    Airgas Inc. 4.1company rating

    Tulsa, OK jobs

    R10081393 CX Customer Experience (Accounts Receivable) Representative (Open) How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a CX Customer Experience (Accounts Receivable) Representative in Tulsa, OK! We are looking for you! * This role is a hybrid role in Tulsa, OK Quentin Chavis Jr. / *************************** / ************ The Customer Experience (CX) Representative is responsible for the daily tasks related to collection efforts of a portfolio of customer accounts and resolving customer issues related to billing, pricing, cylinder discrepancies, cash applications, as well as various other customer issues. The CXR will effectively communicate and support the Division's collection goals, while providing quality customer service. * Identify account risks, potential credit problems, spotting AR trends, disputes, and other customer issues. Service oriented, effective communications, follow up skills, critical thinking, team player, conflict resolution skills, adaptability, active listening, decision making, extreme ownership, and empathy. * Communicates potential risks to CX Supervisor, as well as field contacts (Branch Manager, Account Manager, Area Sales Manager, or District Manager). * Escalate significant matters to Accounts Receivable Supervisor and up. * Contact customers regarding invoices/accounts which are past due. Provide information as requested in order to facilitate a quick remittance. Obtain future pay information. * Review/release/escalate sales on a routine basis throughout the work day. * Prioritize portfolio so collection efforts result in maximum benefits. Watch for key indicators when a customer account is falling behind, becoming delinquent. * Maintain quality relationships with branch managers, account managers, district managers and AVPs. These relationships can be critical with collection efforts. Involve regional collections managers when possible and keep them informed of issues at all times. * Documentation is critical, log conversations, e-mails and other communications. Organize documentation to facilitate follow-up efforts. Initiate appropriate follow-up action on mail returned as undeliverable. * Identify errors and discrepancies on customers' accounts. Create, investigate, and resolve disputes from beginning to end. * General understanding of all other CX disciplines: cash apps, data integrity, account set up, credit, tax, cylinder assets, analytics, disputes, credit memos, pricing * Utilize customer service skills at all times to ensure collections efforts do not impair customer relationships. ________________________ Are you a MATCH? Required Qualifications: * High School Diploma/GED required * Prior experience in credit & collections, accounts receivable, finance and/or related field * Proficient in Google suite applications and Microsoft Office (Word, Excel) * A strong "customer service" mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals. Ability to build positive relationships and strive to understand customer's needs, both internal and external. Preferred Qualifications: * Associate's degree in Business, Accounting or related-field preferred * Prior experience with SAP or an ERP system is highly preferred * Bilingual (Spanish) a plus, but not required. ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice
    $28k-38k yearly est. Auto-Apply 30d ago
  • Entry-Level Customer Service Rep

    AGI 4.0company rating

    Carpentersville, IL jobs

    At AGI, we're all about creating a dynamic environment where you can grow both personally and professionally. As a Customer Service Rep in our entry-level program, you'll dive into a high-energy atmosphere that combines customer service, sales, and leadership development. We empower you with hands-on experience, helping you build the confidence needed to thrive in any career. Whether you're interacting with customers or learning how to sell, every day is an opportunity to develop new skills and advance your career. We're committed to your growth, offering full training, daily mentorship, and clear paths to advancement-no prior experience necessary. At AGI, hard work meets fun in a supportive, people-oriented environment that values teamwork and results. With compensation options that include hourly pay or commission, plus performance-based bonuses, there's plenty of incentive to excel. Join us, and be part of a culture that celebrates ambition and fosters opportunity. Let's build the future together. Provide excellent customer service while educating clients on available products and services Develop communication and problem-solving skills through face-to-face interaction Achieve and exceed weekly performance and sales goals Collaborate with your team to improve presentations and results Attend ongoing workshops and leadership trainings Lead a team and oversee territory management Energetic, reliable, and eager to learn Enjoys working with people and creating connections Coachable, motivated, and goal-oriented Positive attitude and team-player mentality Full-time availability preferred
    $30k-37k yearly est. 47d ago

Learn more about John Crane jobs