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John Knox Village of Central Florida jobs

- 58 jobs
  • Custodian - Weekend Availability Needed

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “ To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence We are looking for a Custodian who maintain cleanliness standards in our common areas and assist our residents with cleaning and housekeeping while establishing meaningful and lasting relationships with those who call Friendship Village home! Available Hours: Full-time: Weekend Availability needed 9:00am-5:30pm Want to work for a company recognized as one of the voted Top Work Places by Columbus CEO? Come be a part of our Community and Make a Difference in the lives of our Residents! Benefits: Medical, Vision, & Dental insurance options! 403(b) retirement plan options with an employer match! Plenty of paid time off! Flexible schedules! Annual pay increases! Student tuition reimbursement & scholarship opportunities to help you reach your career goals through continued education! Opportunities for career growth within FVD! Responsibilities: Maintains knowledge of principles of hard-surface floor maintenance and use proper procedures on hard floor care including stripping and refinishing, burnishing, spray cleaning, and spray buffing. Utilize automated equipment for cleaning of large area of floor surface. Use the proper procedures on carpet and upholstering including shampooing, damp surface, extractions, spot cleaning, vacuuming, etc. Operate the industrial floor care equipment as assigned. Perform maintenance and restorative processes for all floor surface types. Clean floors: Dry mop, wet mop, sweep, disinfect where and when necessary. Vacuum carpeting/rugs and spot clean. Shampoo carpets as assigned. Refinish floors: strip, seal, put on finish and spray buff floors. Knowledge of housekeeping equipment (rotary floor buffer and carpet cleaner, extractor, pressure cleaner). Ability to do minor repairs on vacuum cleaners and floor and carpet equipment. Follow cleaning schedule (daily, weekly, monthly, etc.) as outlined for the ESS Department. Clean assigned areas, furnishings, and fixtures according to established procedures. Move and clean furnishings and fixtures, including but not limited to dusting, spot cleaning, and washing. Disinfect when necessary and polish when required. Clean offices, dining rooms, break rooms, laundry rooms, resident rooms, resident apartments, storage rooms, halls, stairways, entrances and exits. Support campus-wide waste management by collecting and transporting trash and recycling from multiple designated refuse rooms. Perform cleaning duties in isolation units. Perform emergency housekeeping when accidents occur, including but not limited to bodily fluid clean up. Straighten or rearrange furniture as directed. Remove for cleaning and re-hang when clean, curtains, drapes, or dividers. Qualification: A desire to make a difference! Willingness to grow! High school diploma or equivalent preferred. Proven knowledge of floor care equipment and techniques required. Must be able to follow safety procedures and precautions due to physical risks. Requires frequent lifting, carrying, pushing, pulling of up to 50 lbs. Must have the ability to follow written and/or oral instructions and understand concepts of measurements. Ability to communicate effectively in English, orally and in writing. Love your job! Retirement Community Jobs Retirement Community Careers
    $21k-25k yearly est. 60d+ ago
  • Receptionist

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence Part Time Hours Available PRINCIPLE JOB DUTIES: • Answers all incoming phone calls according to established phone etiquette, ascertains the needs of the callers; assists the callers and/or transfers calls to the proper person/department/voice mailbox or takes a message and sends it via E-mail to appropriate person/department if necessary. Village policy does not allow giving callers resident's or employee's phone numbers or other personal information. • Greet all people entering the building, including visitors, prospective residents, family members, applicants, vendors, delivery and repair personnel; ascertains their needs and assists them or directs them to the proper person/department. Ensures the security and privacy of residents by having visitors sign the guest register and notifying the resident or department of the visitor. • Greets and assists all residents and employees and assists or directs them to the proper person/department. Assists the Secretary in providing office support to Marketing, Human Resources (provides applicants with Job Application forms), Resident Services and other departments as necessary. • Schedules transportation for resident doctor appointments and confirms leave times with both residents and the driver. • Handles resident complaints with patience, tact and understanding, utilizing the Village's practices and policies, and directs them to the proper person/department, when necessary. • May be asked to support the front office part-time hours occasionally in the event of an emergency or illness with the part-time staff. • Completes resident requests such as: the weighing of letters/packages; making photocopies; retrieving packages and prescriptions that have been delivered for residents and obtaining signatures for same; sending faxes; reserving guest rooms; completing charge slips. • Knows how to operate all office equipment, including the fax machine, the large and small copiers and the postage machine. Keeps copiers stocked with paper and ensures that all equipment is turned on in the morning and is in proper working condition. • Performs the daily performance and follow through of the resident electronic door check system, saving data as required. • Performs a variety of clerical duties, including but not limited to, posting data on the computer, typing of various letters, memos, forms, etc. as directed by the Secretary, Executive Secretary and/or Executive Director. • Maintains and updates the Resident Apartment List by Number. • Maintains the Resident & Employee Vehicle Information report, updating as necessary. • Records UPS, U.S. Mail and Federal Express packages, as well as pharmacy deliveries for residents, and notifies residents of deliveries; helps sort mail when needed. • Receipts resident monthly statements, fills out resident charge slips, assists in preparing mailings to meet deadlines; assists with the completion of other priority projects, including ordering of office supplies, as delegated by the Secretary or Executive Secretary. • Responsible for daily updating of the in-house cable TV system each week day morning which includes turning on/off the appropriate programs for the day, updating the daily weather forecast, adding any special notices and maintaining notification to the residents of when the “Mail is In”. • Responsible for all daily operations of front desk, including phones when Secretary is away from the office. • Operates short wave radio and/or cell phone for communication with plant, transportation and security personnel. QUALIFICATIONS • High school diploma or equivalent; ability to read, write, and communicate in English. • Ability to follow written and/or oral instructions and use basic mathematic skills. • One to three years' receptionist experience answering phones and providing customer service. • Ability to follow established phone etiquette in a pleasant voice using proper speech and grammar. • Minimum typing speed of 50 words per minute with basic computer knowledge.
    $22k-26k yearly est. 36d ago
  • 2nd shift Security Officer

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence Friendship Village of Dublin is looking for our next Security Guard. Essential Duties Tuesday-Saturday 3:00pm-11:00pm Make rounds to monitor inside and outside of building, according to established procedures; walk through all residential and non-residential areas of the building. Communicate at shift change with oncoming officers; exchange any relevant information to keep other security personnel and/or Plant Director informed. Keep shift log up-to-date and completed by the end of the shift. Complete required reports, including training reports for fire drills, and safety/fire inspection reports as needed. Lock and unlock doors at required times; check all doors required to be locked; if you find unlocked doors, lock them and write it on the report log; close and lock windows as required. Respond to resident emergency call system. Qualifications Previous law enforcement or security experience preferred. Prefer previous customer service or hospitality experience. Must have the ability to work under pressure, without constant direction and to react in a positive and spontaneous manner to the needs of residents, staff, visitors, and vendors. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely. Benefits Medical, Vision, Dental insurance coverage options! 403(b) retirement plan match! Generous PTO Package! Annual pay increases! Student tuition reimbursement & scholarship opportunities to help you reach your career goals through continued education! Opportunities for career growth within FVD! Bonuses for referrals Join our team and you not only get competitive pay, great benefits and a great place to work but you get smiles, hugs and a ton of love from residents. Retirement Community Jobs Retirement Community Careers
    $24k-29k yearly est. 30d ago
  • In-Home Care Giver - As Needed

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence Friendship Village of Dublin is looking for In-Home Care Givers to provide love and care to our residents! 1st & 2nd Shift Available!! Benefits: Starting rate at $17.00/hr 1:1 Ratio's in the Resident's Apartments No travel required, all within the community! Flexibility in Scheduling-6 week schedule All Shifts available Student tuition reimbursement- Get your LPN or RN License Scholarship opportunities to help you reach your career goals through continued education Discounted meals Bonuses for referrals Join our team and you not only get competitive pay, great benefits and a great place to work but you get smiles, hugs and a ton of love from residents. Responsibilities: Show Love, Care, and Compassion to our Residents! Know and follow all established Home Care Services standards and procedures while maintaining a positive, friendly and courteous attitude toward residents, coworkers and guests at all times. Provides care services for each scheduled resident in an efficient manner; including, bathing, dressing, hair care, nail care, assisting with medication reminders, catheter care, oxygen care, assisting with transfers, assisting with walking, wheelchair transports, serving as an escort and advocate for appointments, laundry, cooking, cleaning, assisting with correspondence, reading to resident, and other duties as requested by the Care Coordinator, Supervising Nurse or Home Care Services Manager (Manager). Document care services provided to residents in resident record. Observe and report symptoms, reactions, and changes in resident condition. Communicate new resident requests or needs for services with Care Coordinator, Supervising Nurse or Manager. Attends monthly Department meetings, mandatory in-services, or completes make-up sessions with Care Coordinator, Supervising Nurse or Manager; participates in educational sessions, meetings and seminars as directed by the Manager. Remains current and follows safety and health standards, including but not limited to Universal Precautions, Infection Control, Hazard Communication Standards, including SDS and proper protective equipment, and emergency procedures, including those in the Emergency Response Plan. Detect, correct, and report situations that have a high probability of causing accidents or injuries to the residents, guests or co-workers. Observe and report symptoms, reactions, and changes in resident condition. Request assistance from Care Coordinator, Supervising Nurse or Manager if unsure how to care for or handle a resident situation. Reports to supervisor when no resident services are scheduled. Assist residents to be as independent as the resident's abilities allow. Know, uphold and follow Resident Rights and Code of Conduct policies. Report to the Manager any situation where the rights of a resident may have the probability of being violated. Only provide confidential information regarding residents to the Manager, or other health care professional as directed by your supervisor, according to an emergency situation. Understand special needs of 65 and over group (e.g., possible loss of vision, hearing, memory, etc.); ability to effectively communicate and provide services for these age groups. Report supply and equipment needs to Manager for replenishing. Keep work areas clean and organized. Qualifications: A desire to make a difference! Willingness to grow! High school diploma or equivalent preferred. Love your job! Retirement Community Jobs Retirement Community Careers
    $17 hourly 60d+ ago
  • Community Sales & Leasing Agent

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    The Bailey at Bridge Park is looking for a Sales and Leasing Agent for this amazing Community! The Community Sales and Leasing Agent is responsible for leasing The Bailey at Bridge Park , a 55+ residential community, while maintaining a high level of occupancy and resident satisfaction for the community, as well as selling Friendship at Home. The Sales and Leasing Agent sells features and benefits of apartment living for a 55+ rental community to prospective and current residents. In addition, they will be marketing and selling Friendship at Home, a LifeCare product, similar to that of Friendship Village of Dublin, that is available at home, whether that be at The Bailey or in the greater community. The Bailey is the only 55+ Active Adult community in Bridge Park. Essential Job Duties: Greet all potential and current residents, determine their needs and preferences, and professionally present available offerings to include apartment homes; communicate features and benefits of the desired product. Schedule and conduct meetings with consumers. Manage the sales process to complete sale; including professional conversations through phone calls, texts, scheduling appointments, introducing the desired product, showcase the product in a positive nature, completing appropriate, timely follow-up, addressing any questions and/or objections, guiding the application process and contract signing. Maintain detailed records of all available inventory, sales and referral source activity within the Vectre and Sherpa CRM systems. Compile weekly and monthly reports upon request. Accurately complete application, pre-lease, leases and renewal applications, assist with verification, and notify prospective residents of results. Regularly communicate with key leaders such as Care Coordinators, Sales Director and Resident Services regarding new move ins and new members, pertinent issues and work to support satisfaction and conflict resolution. Maintain a professional relationship with members, residents which embodies resourcefulness, professionalism appearance and encourages referrals for Friendship at Home and The Bailey at Bridge Park Schedule and oversee the closing and/or move-in and/or move-out of residents including walk-through and inspections, move-in paperwork, moving transportation parking and elevator usage. Create an exceptional buying experience for all prospective customers while ensuring all sales and rental practices are completed in compliance with corporate policies, state regulations, and Fair Housing standards. Proactively support resident/member satisfaction but if needed handle notices of vacancy, renewing leases, maintaining paperwork, and reporting/assisting with lease violations. Schedule appointments and represent The Bailey at Bridge Park and Friendship at Home at professional meetings, networking opportunities, community organization meetings and events, etc. with referral sources and consumer organizations. Participate in the strategic planning process for Friendship at Home and The Bailey at Bridge Park. Convey any strategic information learned from the community regarding common objections, competition, etc. Maintain masterful knowledge of our product, communities, competition, and overall market including product, site, local community, sales, incentives, advertising, and demographics. Assist with on-site audits of all Marketing and Leasing activities/presentations. Assists in budget preparation; meets/exceeds budget; ensures all receivables are handled according to defined standards; ensures the accuracy of all resident ledgers and accounts; executes delinquent account tasks according to company standards; ensures all invoices are accurate and submitted in a timely manner. Schedule Tuesday- Saturday during the Months of April through September, then Monday through Friday October through March. Qualifications: Bachelor's Degree in Business Administration or equivalent preferred but not required Proficient in CRM use and online selling tools. At least 2+ year experience in apartment leasing and/or property management. At least 1+ years' experience in rental property management preferred Knowledge of senior living a plus Experience in working in a sales or customer service environment Proficiency with Microsoft Office products Must be self-motivated and have advanced organizational skills The ability to adapt to a fast paced, high energy office environment Excellent organizational and time management skills
    $28k-33k yearly est. 60d+ ago
  • Server - Full time 11am-3pm and 4pm-8pm

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Must be 18 years of age or older for this role . Must be available for the hours of 11am-3pm and 4pm-8pm Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “ To care for, engage, and inspire our community to reimagine and maximize quality of life at every age” . At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence We are looking for a Server within our Culinary Department to provide 5-star service and create meaningful and lasting relationships with those who call Friendship Village home, our Residents! Essential Duties Greets residents and guests with a smile and answers pertinent questions about menu items. Sets tables and maintains workstations in proper order. Takes orders, provides service and requested items both graciously and courteously. Delivers food in a timely manner and attends to the needs of the guests throughout the dining experience. Clears dishes from tables during and after meal service. Provides consistently high levels of customer service for our residents and their guests, adapting to the needs and service level expectations associated with each dining location. Assists with dish washing and distribution of clean dishes if needed. Maintains safe and sanitary conditions in work areas. Exhibits acceptable standards of personal hygiene and complies with department dress code. Completes all assigned cleaning tasks. Attends in-service training and education sessions as assigned. Performs specific work duties and responsibilities as assigned by supervisor. Qualifications Ability to understand and follow instructions in English and communicate effectively. Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train. Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests. Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness. Benefits Medical, Vision, & Dental insurance options! 403(b) retirement plan options with an employer match! Plenty of paid time off! Annual pay increases! Student tuition reimbursement & scholarship opportunities to help you reach your career goals through continued education! Opportunities for career growth within FVD! Bonuses for referrals Join our team and you not only get competitive pay, great benefits and a great place to work but you get smiles, hugs and a ton of love from residents. Retirement Community Jobs Retirement Community Careers
    $21k-24k yearly est. 60d+ ago
  • Coordinator-Professional Coding Quality & Education- Remote

    Henry Ford Hospital 4.6company rating

    Remote or Detroit, MI job

    Directly coordinates, oversees and controls the flow of medical record coded information required of the hospital and ambulatory sites for billing/reimbursement purposes. The Coding Coordinator of Quality & Education is responsible for the completeness, accuracy, quality and timely submission of all medical data and supporting documentation for inpatient discharges and outpatient encounters. Acts as the departmental liaison to the activities in the coding reimbursement process. Assesses, designs and evaluates educational programs and processes that are aimed at improving the quality of documentation practices for Henry Ford Health System. Serves as an educational resource for providers and/or coding staff relating to coding and documentation. EDUCATION/EXPERIENCE REQUIRED: * High School Diploma or G.E.D. equivalent required. Associates Degree in Healthcare related field, Medical Records Sciences, or Business/Healthcare administration or five (5) years coding experience may be considered in lieu of education requirement. * Additional specialty coding certification or two (2) years of specialty coding experience required. * Must have a thorough knowledge of anatomy, physiology, pathophysiology, disease processes, medical terminology, pharmacology, and coding systems. * Five (5) years of specialty coding experience preferred. CERTIFICATIONS/LICENSURES REQUIRED: * Certification in at least one of the following: Registered Health Information Technician (RHIT) or RHIT Certification eligibility, CPC-A, CCS, CCP, CCA, COC. Additional Information * Organization: Corporate Services * Department: Inpatient Prof Coding * Shift: Day Job * Union Code: Not Applicable
    $29k-42k yearly est. 7d ago
  • Environmental Services Supervisor

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence The Environmental Support Services Supervisor is responsible for the day-to-day operation of the Environmental Support Services Department with a focus on the Independent Living areas. The Environmental Support Services Supervisor is also responsible for training and supervising all housekeepers, ordering supplies, chemicals and equipment, assisting with budget preparation, and operating within budgetary guidelines. The Environmental Support Services Supervisor is responsible for maintaining excellent relations with the residents, and promoting good departmental morale. Essential Job Duties: Manages the performance of all ESS associates through personal inspections of licensed care and common areas, as assigned. Assists in the recruitment of staff, training, evaluating and disciplining all ESS associates. Keeps required records, reports and studies. Manages annual apartment cleanings with the Environmental Support Services Manager. Manages department functions with those of other departments. Manages inventories of all ESS supplies, and places monthly orders for all ESS supplies in compliance with budget in coordination with ESS Supervisor. Works with ESS Supervisor on maintaining monthly budget spend downs updated with accurate information and shared Director of Support Services. Manages the scheduling of all cleaning, common areas, setups, and special cleaning projects QUALIFICATIONS: High school education required. Special courses in housekeeping or institutional management are desirable. Good oral and written communications skills are essential. Prior housekeeping supervisory experience in a retirement community, hotel or health care setting required. Knowledge of housekeeping and infection control procedures required.
    $28k-34k yearly est. 60d+ ago
  • CDL Driver - As Needed

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “ To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence FVD is now looking for as-needed drivers to help transport our residents to various events. Perfect for those looking to pick up some extra cash! Essential Duties Make a difference in the lives of our residents by providing 5-star customer service! Inspects vehicle to ensure operating safely and within legal guidelines weekly and/or prior to all extended trips. Inspects interior of vehicle following trips to ensure personal belongings of passengers are not left behind. Keeps vehicle in proper working condition; completes Preventative Maintenance services, checks and replenishes the gas, oil, and fluids, replaces oil filters, spark plugs, changes tires, windshield wipers; washes and cleans exterior and interior of vehicles. Keeps plant director informed of any mechanical problems. Qualifications A desire to make a difference! Willingness to grow! Valid CDL with no more than 6 points. High school diploma or equivalent preferred. Experience driving a commercial bus and experience with the elderly preferred. Must drive in a safe and courteous manner. Prefer comprehensive knowledge of Columbus Metro area. Benefits Annual pay increases! Student tuition reimbursement & scholarship opportunities to help you reach your career goals through continued education! Opportunities for career growth within FVD! Bonuses for referrals Join our team and you not only get competitive pay, great benefits and a great place to work but you get smiles, hugs and a ton of love from residents. Retirement Community Jobs Retirement Community Careers
    $40k-52k yearly est. 6d ago
  • Maintenance Technician II

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence We are seeking a Maintenance Technician to contribute to our mission! WHAT YOU'LL BE DOING: Repairing broken or leaking plumbing to avoid water damage and restore full use of water fixtures. Working on damaged electrical wiring when a shortage or severed wire occurs. Maintain building HVAC in order to keep climate control in the facility functioning properly. Basic knowledge and safe operation of power tools. Maintain and utilize tools, equipment and vehicles in a clean, orderly and safe manner. Reports potential safety concerns, incidents, and/or or accidents to Plant Manager or HR. Occasionally support other FVD departments as circumstances require. Complete all administrative requirements and forms accurately and in accordance with established policies & procedures (i.e. time clock, logs, checklists, etc.) Participate in safety inspections and alert Plant Supervisor of any safety hazards immediately. Comply with all safety policies and procedures established by FVD. QUALIFICATIONS: 1-2 years of maintenance experience High school diploma preferred or equivalent Valid driver's license Computer knowledge Must possess working knowledge of residential building maintenance to include, but not limited to: Plumbing Electrical HVAC Strong interpersonal skills to interact with employees and Residents Strong attention to detail Strong time management skills
    $34k-43k yearly est. 50d ago
  • *Coordinator-HIM/Full Time/Hybrid - Troy or Jackson

    Henry Ford Hospital 4.6company rating

    Remote or Troy, MI job

    The Health Information Management (HIM) Coordinator plays a vital role in managing and coordinating HIM operations. This position is responsible for overseeing staff, optimizing workflows, and supporting departmental projects to ensure compliance with regulatory, organizational, and quality standards. The Coordinator serves as a knowledgeable resource for staff and stakeholders, contributing to the effective functioning of the HIM team. EDUCATION/EXPERIENCE REQUIRED: * High School diploma or G.E.D. equivalent. Associate degree preferred. * One (1) year of experience within healthcare or an HIM department. CERTIFICATIONS/LICENSURES REQUIRED: * RHIT or RHIA certification desirable. Additional Information * Organization: Corporate Services * Department: HIM Operations * Shift: Day Job * Union Code: Not Applicable
    $19k-35k yearly est. 13d ago
  • *Release of Info Specialist/Full Time/Hybrid -Troy or Jackson Michigan

    Henry Ford Hospital 4.6company rating

    Remote or Troy, MI job

    Release of Information Specialists are responsible for retrieving and processing medical records requests from government agencies, state agencies, insurance companies, court order subpoenas, attorneys, healthcare providers, disability services, workers' compensation, the Social Security Administration, and other authorized requestors, as well as supporting internal organizational projects as needed. They ensure accuracy and uphold the highest standards of product quality and customer service throughout all interactions. EDUCATION/EXPERIENCE REQUIRED: * High School diploma or equivalent required. * Experience in a Health Information Management/Medical Record Department preferred. * Experience with Microsoft Office products (word, excel). * Experience with computers, electronic medical record, and release of information software preferred. * Knowledge of HIPPA. * Excellent quantitative, analytical, and problem-solving skills. * Strong ability to work independently. * Ability to organize and manage multiple priorities. * Strong work ethic, reliable, resourceful, with a positive attitude. * Knowledge of anatomy, physiology, medical terminology preferred. Additional Information * Organization: Corporate Services * Department: HIM Operations * Shift: Day Job * Union Code: Not Applicable
    $33k-46k yearly est. 13d ago
  • Manager-Transaction Flow/Full Time/Hybrid-Troy

    Henry Ford Hospital 4.6company rating

    Remote or Troy, MI job

    The Transaction Flow Manager leads a dedicated consultative support team that partners with Patient Access, Central Authorization, Insurance Recovery, Payment Posting, and Patient Pay operations to design, automate, optimize, and monitor every transaction from the first patient encounter through final payer adjudication. The team delivers deep analytics, root-cause investigations, and process-improvement development so frontline departments can prevent errors, submit clean claims, and resolve denials quickly and accurately. A core prevention strategy includes proactive collaboration with payer leadership to align policies and reduce administrative burden for both payer and provider. The team also provides continuous surveillance of key revenue-cycle performance indicators, turning data into actionable insights for operational leaders. While operations retain day-to-day production control, the Manager and team - as owners of the process - supply the insights, standards, and continuous-improvement discipline that drive best-in-class revenue-cycle performance. EDUCATION/EXPERIENCE REQUIRED: * Bachelor's degree in Business Administration, Health Care Administration, Accounting, or related field, or five (5) years of leadership experience and/or consultative experience. * Three (3) years management experience with healthcare accounts receivable required. * Knowledge of best practices related to revenue cycle operations and day-to-day functionality. * Knowledge of CPT and diagnosis coding and Third-Party billing regulations preferred. * Experience at a large, complex, integrated healthcare organization preferred. * Experience with patient billing, patient accounting and other related applications preferred. Additional Information * Organization: Corporate Services * Department: CBO - Transaction Flow * Shift: Day Job * Union Code: Not Applicable
    $38k-50k yearly est. 17d ago
  • Medical Transcript - Sendout Lab - 40 hrs - Days

    Henry Ford Hospital 4.6company rating

    Remote or Detroit, MI job

    does not involve any testing. Using highly specified standard work, accessions anatomic pathology cases by typing clinical history into information systems, and printing cassettes. Triages and tracks a variety of cases and materials. Must be able to transcribe Pathology reports using laboratory information systems with a high degree of accuracy. Requires rapid data entry with good spelling and grammar, proofreading for accuracy and completeness, and follow-up as needed with customers for missing information. Candidates must have the ability to code diagnoses into the Lab and patient information systems. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Accession surgical cases that arrive in the Pathology laboratory by routine referral, as well as outside surgical pathology consults and occasionally outside autopsy reports. Preparation includes typing demographics from surgical request forms from OR or clinics, typing clinical history, assigning pathologist, entering billing information, making corrections, typing addendums, revising and correcting reports. 2. Collate and transport slides and reports for members of the Pathology staff. 3. Print surgical batch and discard logs. 4. Triage and track specimens. Rehabilitate specimens if necessary and call to obtain any missing information. Participates in process improvements to track and reduce defects. 5. Receive and screen phone calls in a polite and helpful manner and following policies on the proper method for release of information. Additional duties include processing, packaging and shipping specimens to laboratories off-site, working with customers to resolve issues, and monitoring turnaround times. Order and result entry are also tasks associted with this role. Clinical laboratory experience in sample processing is necessary for this role. EDUCATION/EXPERIENCE REQUIRED: 1. Requires a high school diploma or GED. 2. Must demonstrate proficiency in accurate and rapid data entry with good spelling, grammar, and proofreading skills. 3. Competency to learn and use information systems and dictating equipment. Additional Information * Organization: Henry Ford Hospital - Detroit Main Campus * Department: Lab Support Services * Shift: Day Job * Union Code: Not Applicable
    $42k-50k yearly est. 13d ago
  • *Outpatient Complex Audit Specialist/Full Time/Remote

    Henry Ford Hospital 4.6company rating

    Remote or Grand Blanc, MI job

    Under the direction of the Outpatient Audit, Analytics & Technology Supervisor, in conjunction with OP Audit Analysts and Coordinators will utilize documentation and coding expertise to facilitate audits of the quality and completeness of medical record documentation for outpatient encounters, including but not limited to clinic visits, outpatient surgical procedures, telemedicine, and other ancillary services. Through concurrent, prospective and retrospective evaluation and assimilation of the medical record, the OP Audit - outpatient complex audit specialist will be responsible for utilizing knowledge of Local, State and Federal coding guidelines and regulations, NCCI Edits, ICD-10CM, CPT, Hierarchical Condition Categories (HCC), standards of compliance, and clinical knowledge to accurately abstract information from the electronic health record for compilation of an OP CDI Education database, which supports the Documentation & Coding Provider Education Program, data-driven resourcing, monthly provider performance scorecards, revenue cycle projects, KPI metric dashboards, and administrative decision making related to Revenue Cycle. EDUCATION AND EXPERIENCE: * High school diploma or G.E.D. equivalent required. * Minimum of two (2) years coding experience required. * Additional specialty coding certification or 5-7 years coding experience required. * Prior experience in a healthcare revenue cycle position required. Specialty coding experience preferred. * One to two (1-2) years college or additional course work in Accounting, Business, Healthcare Administration or Medical Record Sciences preferred. * Must have through knowledge of anatomy, physiology, pathophysiology, disease processes, medical terminology, pharmacology, and coding systems. * Strong organizational and time management skills required to effectively prioritize work. * Ability to communicate effectively with colleagues, supervisor, and manager. * Ability to work independently. Ability to work remotely. * Proficient in medical terminology. * Proficient in ICD-10 CM, CPT, HCC and HCPCS coding. * Able to recognize patterns and trends and escalate to supervisors to support root cause analysis. * Able to assist other team members. Additional Information * Organization: Corporate Services * Department: CDI - Education Support * Shift: Day Job * Union Code: Not Applicable
    $23k-44k yearly est. 13d ago
  • Clinical Program Manager

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Respect Integrity and Innovation Stewardship Excellence Essential Duties: Quality Assurance Audit and maintain current Service Plan for each client. Communicate all Service Plan information and changes to client and client representatives. Complete weekly audit for new resident admissions and corresponding assessments. Supervise care partners and professional nurses to ensure care standards are assigned appropriately and completed timely. Notify and collaborate with adjacent departments to address residents' needs. Determine and communicate changes in resident needs and obtain agreement from resident/resident representative for service plan revisions. Clinical Process Conduct regular 24- or 72-hour report, inclusive of caregiver report, and incident report review for identification of action. Oversight of medication management, inclusive of medication reconciliation, medication reordering process. Initiate and lead timely investigative measures for client concerns as necessary. Assist with conducting daily and added Nurse Clinics for residents, TB testing for new hires, and emergency response to residents. Leadership Promote teamwork within the department and between other departments. Participate in department meetings, training sessions, and annual skills proficiency checkoff to ensure all staff members meet yearly requirements. Monitor FVD hospitality standards in observed staff service and care delivery. Report to supervisor if standards assigned do not meet expectations. Assist with recruiting and hiring practices in collaboration with Scheduling Coordinator. Orient newly hired clinical staff members, facilitate training and supervision; report concerns and progress to Director. In coordination with the Director, assist in completion of annual performance evaluations are completed in a timely manner. Other Participate in on-call rotation. Perform any other specific work duties and responsibilities as assigned by the Director. Keep the Director informed of staff and resident concerns, problems, accomplishments, morale, etc. May be required to report for duty for the duration of an emergency or natural disaster to assist in emergency procedures. Qualifications: Current licensure as a Registered Nurse or Licensed Practical Nurse in the state of Ohio. At least 2 years of nursing experience is required. At least 1 year of prior supervisory experience preferred. Excellent verbal, written and interpersonal communication skills Regular On site attendance required Benefits: Medical, Vision, & Dental insurance options! 403(b) retirement plan options with an employer match! Plenty of paid time off! Flexible schedules! Annual pay increases! Student tuition reimbursement & scholarship opportunities to help you reach your career goals through continued education! Opportunities for career growth within FVD! Equal Opportunity Employer
    $49k-75k yearly est. 14d ago
  • Information Security & Systems Analyst

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age” . At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence We are seeking a Information Security & Systems Analyst to contribute to our mission by: The Entry to Mid-Level System Analyst performs security, compliance and administration of systems and is responsible for the design, installation and management, configuration and reliable operation of security/compliance mechanisms, systems and policies that protect the computer network and information systems against cyber events. Participate in research and development to continuously improve and keep up with the IT business needs of the organization. Actively resolve problems and issues with computer and server systems to limit work disruptions within the company. Essential Duties: Design, install and manage security mechanisms that protect the computer network and information systems against threats including but not limited to hackers, breaches, viruses and spyware. Educate and provide awareness to users regarding security policies and procedures as well as threats. Develop and maintain security policies and guidelines around information classification, system integrity, incident response and user access. Monitor, audit and review systems for and identify violations or attempted violations of security procedures, processes and access. Plan and implement appropriate measures to safeguard data from accidental or unauthorized modification, destruction or disclosure. Respond to incidents, investigate potential incidents and recommend enhancements to close potential security gaps and serve as a backup to other members of the Technology department. Responsible for post breach/data loss activities including but not limited preservation of evidence, review of data to determine scope and support of legal and other processes. Participate in supporting efforts, making sure all networks, systems, applications, servers, technology tools and related equipment problems are resolved in a timely manner with limited disruptions. Monitor performance and maintain systems according to requirements. Ensure security through access controls, backups and firewalls. Recommend when to upgrade systems with new releases and models. Timely completion of IT Projects. All other duties as assigned. Information Security & Systems Analyst Responsibilities: Safeguard and help prevent cyber-attacks: Implement industry best practices for cyber security. Be up to date about the latest security trends and newest security technology. Assist other technical support staff in identifying and implementing appropriate security safeguards, including patch applications and anti-malware strategies. Operate, administer and monitor network and host-based intrusion detection/prevention systems. Ensure ongoing compliance with industry standards for information security: Participating in risk assessments to identify potential security threats Conducting employee training on security policies and responsibilities Auditing IT systems to ensure compliance with regulations. Reporting security breaches to management for prompt resolution. Collaborating with vendors to ensure proper data handling security measures. Monitoring compliance with state and federal data privacy and security regulations. Developing policies and procedures for maintaining data security. Monitor and report on devices and networks including: Maintain, configure, secure and provide reliable operation of computers systems, network servers, and virtualization. Network switch and firewall health Internet traffic and usage metrics Design and install network devices and systems (including maintaining current software versions on all network equipment) Demonstrates ability to independently troubleshoot and diagnose network, telephone, Internet, Wi-Fi, network. Assists with work order requests: Helps the IT Team meet service levels of quality and responsiveness: Satisfaction goal of 90% 2-business-day response time (resolution time dependent on issue SLA) Creates, updates and closes tickets in incident management system. Qualifications: • Bachelor's degree in computer science, programming, or a related field or equivalent industry experience. • 2-4 Years of Security or Systems Analyst experience REQUIRED NON TECHNICAL QUALIFICATIONS • Must have the ability to work under pressure, without constant direction and to react in a positive and spontaneous manner to the needs of residents, staff, visitors, and vendors. • Must be able to independently handle multiple simultaneous tasks, following specific instructions carefully and general instructions completely. • Excellent communication skills • Resourcefulness and problem-solving aptitude • Self-starter mentality willing to make constant improvements in the technical support process. • Takes pride and ownership of the support role. • Excellent customer service and communication skills • Ability to assess resident and staff complaints and resolve disputes in a friendly professional manner. REQUIRED TECHNICAL QULAIFICATION • Strong understanding of cybersecurity tools, concepts and best practices. • Knowledge of information security frameworks (e.g.,HIPAA, NIST) and relevant regulations. • Knowledge of Windows Operating Systems - Desktop (10 and 11) and Server (2016+) • Windows desktop device configuration, management, and operation. • IOS Device configuration, management, and operation. • Networking Concepts and basic troubleshooting (DNS, DHCP, IP Addressing). • Switching and Routing Concepts (basic troubleshooting and configuration). • Meraki Network and Camera Equipment • VOIP/PBX • Demonstrated working in a helpdesk ticketing environment.
    $47k-70k yearly est. 30d ago
  • Housekeeping Manager

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence The Housekeeping Manager is responsible for the day-to-day operation of the Environmental Support Services Department with a focus on the Independent Living areas. The Housekeeping Manager is also responsible for training and supervising all housekeepers, ordering supplies, chemicals and equipment, assisting with budget preparation, and operating within budgetary guidelines. The Housekeeping Manager is responsible for maintaining excellent relations with the residents, and promoting good departmental morale. Essential Job Duties: Manages the performance of all ESS associates through personal inspections of licensed care and common areas, as assigned. Assists in the recruitment of staff, training, evaluating and disciplining all ESS associates. Keeps required records, reports and studies. Manages annual apartment cleanings with the Environmental Support Services Manager. Manages department functions with those of other departments. Manages inventories of all ESS supplies, and places monthly orders for all ESS supplies in compliance with budget in coordination with ESS Supervisor. Works with ESS Supervisor on maintaining monthly budget spend downs updated with accurate information and shared Director of Support Services. Manages the scheduling of all cleaning, common areas, setups, and special cleaning projects QUALIFICATIONS: High school education required. Special courses in housekeeping or institutional management are desirable. Good oral and written communications skills are essential. Prior housekeeping supervisory experience in a retirement community, hotel or health care setting required. Knowledge of housekeeping and infection control procedures required.
    $28k-40k yearly est. 60d+ ago
  • Line Cook

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age”. At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence Friendship Village of Dublin is looking for our next Cook's Assistant . Essential Duties: Prepare and cook menu items to the highest quality, adhering to recipes guidelines Maintain food safety and sanitation standards in accordance with regulations Present meals attractively, with attention to detail and consistency Work collaboratively with the Executive Chef and culinary team to ensure smooth kitchen operations Support special dietary needs and personalized resident requests with care and professionalism Contribute to a respectful, team-oriented work culture that reflects our mission values Qualifications: 1+ years of experience as a line cook or in a food prep role (senior living, healthcare, or hospitality a plus) Strong culinary skills with an understanding of proper food handling and cooking techniques Dependable, detail-oriented, and passionate about quality and service A team player with excellent communication and time-management skills Love your job! Benefits: Competitive pay with regular, reliable hours A clean, organized, and mission-driven kitchen environment Complimentary meals during your shift Paid time off, holiday pay, and benefits for eligible employees Opportunities for advancement within a supportive culinary team The chance to be part of a community where your work is truly valued Be a Part of Something Meaningful If you're ready to bring your culinary skills to a place that values service, innovation, and respect for all, we invite you to apply today. Retirement Community Jobs Retirement Community Careers
    $25k-30k yearly est. 60d+ ago
  • STNA Night Shift

    Friendship Village of Dublin 3.2company rating

    Dublin, OH job

    Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is “To care for, engage, and inspire our community to reimagine and maximize quality of life at every age” . At Friendship Village our Values Drive us to RISE to any Occasion Values: Respect Integrity and Innovation Stewardship Excellence Friendship Village of Dublin is searching for STNA's. Our warm, caring State Tested Nursing Assistants provide assistance to residents with all areas of daily living in a brand new Health and Rehab Center that enjoys fantastic annual inspections and a 5-Star team! Available Hours: Full Time Day Shift (7:00am-7:30pm). Benefits: Starting wage between $19.25 to $20.75 per hour! LOW staff to patient ratios in a place where you are valued and celebrated! No travel required, all within the community! 12 Hours Shifts available Flexibly in Scheduling- 6 week schedule available 403(b) retirement plan options with an employer match! Plenty of paid time off! Annual pay increases! Student tuition reimbursement & scholarship opportunities to help you reach your career goals through continued education! Opportunities for career growth within FVD! Bonuses for referrals Join our team and you not only get competitive pay, great benefits and a great place to work but you get smiles, hugs and a ton of love from residents. Responsibilities: Provide 5-Star care to our amazing residents Bathe, shave, dress and undress, care for hair, finger nails, eyes and ears (cleaning eyeglasses, etc.), perform daily dental care, perineal care, as well as any other customary daily activities of living for residents. Lift, turn, move, position, transfer and transport residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, vehicles, etc.; assist resident with walking with or without self-help devices. Respond to resident calls promptly. Ensure call cords are within reach of residents. Ensure residents who are unable to call for help are checked frequently. Assist resident with bowel and bladder functions; take to bathroom, offer bedpan/urinal, etc. Collect specimens as instructed. Keep incontinent residents clean and dry. Check and report bowel movements and character of stools as instructed. Change clothing, linens, etc. when it becomes wet or soiled. Change bed linens, make beds (occupied and unoccupied); keep linens tight to avoid wrinkles from forming under the resident; provide extra covers as requested. Routinely checks on residents to ensure personal care needs are being met. Turn bedfast residents at least every two (2) hours. Perform restorative, rehabilitative and special treatments procedures as instructed. Applies slings, ace bandages, and braces as instructed. Provide Range of Motion exercises. Assist resident in preparing for activity and social programs, meals, appointments, medical tests, etc. Prepare residents for meals and perform after meal care; take to bathroom, wash hands and face, transport to and from, brush teeth, clean dentures, etc. Observe and record intake of food and fluids; report changes in eating habits. Serve food trays, assist with feeding as indicated (cutting foods, feeding, orienting to food items and placement and temperatures). Keep water pitchers clean and filled with fresh water and within easy reach of the resident. Serve snacks. Weigh and measure residents as instructed. Measure and record temperatures, pulse, and respirations (TPRs), as instructed. Observe and report symptoms, reactions, and changes, such as the presence of pressure areas, bedsores, and skin tears. Participate in and receive nursing reports at shift changes. Assist with carrying out the service plan document (AL) or care plan document (HC), through the point of care application. Qualifications: A desire to make a difference! Willingness to grow! Valid STNA license High school diploma or equivalent required. Must successfully pass the criminal background check. Must have personality attuned to the requirements of meeting the needs of the elderly. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely. This requires the ability to communicate effectively in English, both orally as well as in writing. Must be familiar with different types of equipment, including Hoyer lift, tub lift, geri-chair, lap lock, wheel chairs, etc. Love your job! Retirement Community Jobs Retirement Community Careers
    $19.3-20.8 hourly 8d ago

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