Johnny Rockets jobs in The Villages, FL - 47694 jobs
Retail Associate
Six Flags Great Adventure 4.1
Jackson, NJ job
You can't put a price tag on the fun you'll have working on our retail team. From selling candy and capes to restocking T-shirts and treasures, you'll take home the perfect souvenir: a summer full of valuable customer service and priceless experiences.
Responsibilities:
Greet and ask guests about their favorite ride as they enter your store or approach your register.
Offer suggestions to help souvenir-seeking guests find their perfect keepsake.
Tell shoppers about add-on accessories and Shopping Passes to raise sales.
Re-stock bins, shelves, fixtures, and displays full with the newest and coolest merchandise.
Operate Point of Sale (POS) registers, receiving money and returning proper change.
Check in shipments of new merchandise.
Keep aisles, countertops, and displays clean and looking great.
Ring up everything from ride photos to apparel to action figures and homemade fudge.
Take front gate photos and character meet-and-greet pictures (when applicable).
Be on alert for store security and loss prevention.
Qualifications:
Must be 15 years or older at this time.
Basic computer literacy and ability to handle cash accurately.
Must be able to stand, walk, stoop, bend, and reach throughout your shift.
Excellent customer service and verbal communication skills.
Must be able to read and understand English.
Able to work a flexible schedule, including weekends and holidays.
$23k-30k yearly est. Auto-Apply 8d ago
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Food and Beverage Unit Supervisor 19.50 / HR
Six Flags Discovery Kingdom 4.1
Vallejo, CA job
Six Flags employees are friendly, outgoing, professional, and responsible for creating amazing guest experiences every day. As the Food and Beverage Unit Supervisor, you play a vital role in ensuring the best service and highest quality product is provided to our guests in a daily basis. The Food and Beverage Unit Supervisor enthusiastically oversees culinary department staff and services to ensure revenue goals are met and guest experiences are memorable.
Responsibilities:
Job Duties:
Manage the daily operations of a food & beverage unit by analyzing our elements of success: service, production, labor and revenue
Ensure that all unit paperwork is completed and submitted by required deadlines
Provide a positive work environment for your staff and guests
Train and mentor team members on front and back of house operations
Create opportunities of professional development for all team members
Uphold standards and guidelines set by department, park, company and public health, and implement additional training and corrective action as needed in a fair and timely manner.
May also be asked to manage a combination of smaller food units and/or carts
Demonstrate strong work ethic and commitment to the Six Flags mantra, vision, and goals.
Have a passion for delicious food and providing great guest service.
Qualifications:
Minimum Requirements:
Must be 18 years or older (exceptions may be considered).
Ability to work in an environment as fast-paced as our coasters.
Complete and maintain Food Handlers Certificate and other required leadership training.
Basic computer literacy.
Basic knowledge of operating and trouble-shooting various food equipment.
Must be able to stand, walk, bend, stoop and reach throughout your shift.
Excellent verbal communication skills.
Able to work a flexible schedule, including weekends and holidays.
Friendly, outgoing personality inviting guests to your food unit.
Ability to work with a team to make the business flow smoothly.
$37k-47k yearly est. Auto-Apply 7d ago
Operations Manager
Keurig Dr Pepper 4.5
Williamson, NY job
Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY
About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry!
Production Operations Manager
The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.
Shifts & Schedule: This full-time position will be supporting our Night Shift. Additional flexibility to work overtime.
Position Responsibilities
Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.
Will be a culture champion and, in a position to support and mentor our leaders.
Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.
Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site.
Ensures adherence to food safety, regulatory and quality guidelines.
Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas.
Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.
Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere.
Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports.
Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget.
Guide and support technicians in trouble-shooting production equipment when necessary.
Well organized, high energy, data driven, and results oriented.
Ensure high performance results of your team by:
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
Total Rewards:
Salary Range:$95,000 - $125,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Benefits eligible Day 1!
Requirements:
Qualifications
Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc.
2 years of experience in an Operations Management role within a manufacturing environment
5 years of experience in a dynamic, fast-paced manufacturing environment required
5 years of supervisory experience required
2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
Experience in SAP preferred
Experience with Labor Relations and Union teams preferred
Relationships/Interpersonal
Be able to interact with all levels of the organization.
Be a strong team player with other critical cross functional groups
A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals
Have a passion to drive continuous improvement
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
$95k-125k yearly 3d ago
Park Services Associate
Six Flags Great Adventure 4.1
Jackson, NJ job
Our Park Services team helps the park sparkle! You're constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape and sanitary.
Responsibilities:
The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following:
Trash can lids
Park benches
Patio table seats
Lockers
Hand rails
Restrooms
Door handles
Qualifications:
MUST BE AVAILABLE WEEKENDS
Must be 14 years and older (Subject to change at any time).
Must have good customer service skills.
Must be able to read and understand English.
Must be able to give directions.
Must be able to read chemical labels and Safety Data Sheets of cleaning substances.
Must be able to stand for long periods and walk the park on a continual basis.
Must be able to work in all weather conditions.
Must be able to lift up to 25 pounds.
Must be able to carry a backpack.
Must be able to wear PPE.
Must be able to manage multiple tasks and to execute quickly.
Must be able to work varied hours, including nights, weekends and holidays.
$25k-32k yearly est. Auto-Apply 8d ago
Operations Supervisor
Keurig Dr Pepper 4.5
Williamson, NY job
Manufacturing Operations Supervisor
The Production Supervisor manages and coordinates the activities of production personnel engaged in packaging beverage products for storage & shipment, including providing leadership, direction and facilitation on multiple high speed production lines.
Shift & Schedule: This position will support our Night Shift 6:00pm - 6:00am on a 2-2-3 Schedule with flexibility to work overtime, cover off shifts, and holidays is required as needed.
Compensation: This is a full-time salary position. Paid on a biweekly basis.
What you will do:
Direct and coach production operators in the execution of daily/weekly production schedules for multiple packaging lines.
Manage within labor and operating expense budget.
Coordinate beverages packaging ensuring safety, quality and productivity while minimizing waste.
Meet the productivity, quality, safety, health, environmental and morale goals established for the site.
Complete and update all necessary production paperwork and record.
Ensure equipment in the area assigned is in working order and that working conditions are safe at all times.
Review and analyze production records to identify opportunities for improvement.
Make recommendations for long term solutions, including recommendations for replacing equipment, refurbishing equipment, procedural changes, productivity improvement, material change, etc., related to the area of accountability.
Drive the continuous improvement agenda in area of responsibility through teamwork, skills and capability development.
Staff, train, evaluate and develop team members.
Manage and facilitate employee and management relationship within the guidelines of the labor contract and company policy.
Ensure high performance results of your team by:
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
Total Rewards:
$80,000 - $95,000 per year
Where Applicable:
Benefits eligible day one!!
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Requirements:
H.S. Diploma Required, Bachelor Degree in a related field preferred
2 years previous management/supervisory experience preferably within a manufacturing environment
Proficiency with Microsoft Office Suite, specifically Excel and Word with demonstrated knowledge of productivity tracking
Experience with SAP or similar system preferred
Must be comfortable developing and conducting group presentations to employees and management.
Provides current, direct, complete and "actionable" positive and corrective feedback to others
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
$80k-95k yearly 1d ago
Driver - Limelight Mammoth
Aspen Skiing Company, L.L.C 4.5
Mammoth Lakes, CA job
Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. Set in the heart of elevated and unique locations, each Limelight hotel is carefully designed with distinctive design and purposeful functionality, created to evoke a sense of place and a point of view.
Current locations include those across Colorado in Aspen, Snowmass, Denver, and Boulder (opened August 2025); Ketchum, Idaho; Mammoth, California (opened December 2025); and Charleston, South Carolina (coming in 2028).
For more information, visit *********************** or follow @limelighthotel on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the *********************************, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Position Summary
The Driver supports operations by providing safe, timely, and professional transportation services for guests, team members, and materials. Responsibilities include transporting guests to local destinations, completing scheduled pick-ups and drop-offs, assisting with luggage and deliveries, and maintaining the cleanliness and functionality of company vehicles. This role plays an important part in delivering a smooth and welcoming experience while also supporting internal logistical needs. The position reports to the Front Office Manager.
The pay for this position is $18.00 per hour plus tips.
Job Posting Deadline
Applications for this position will be accepted until January 11, 2026.
Essential Job Functions/Key Job Responsibilities
Transport guests to and from designated local locations as scheduled by the Concierge Desk
Coordinate transportation requests and updates with the Concierge and other relevant departments
Provide information about hotel amenities, local attractions, and events during transport when appropriate
Assist with loading and unloading luggage, following established procedures for tagging and tracking
Maintain a clean, safe, and presentable vehicle at all times; wash exterior and clean interior as needed
Complete routine vehicle inspections and maintenance checklists; monitor fluid levels and tire pressure
Report any mechanical issues, damage, or incidents promptly to the Front Office Manager
Support hotel operations by transporting supplies, equipment, and interdepartmental packages as requested
Assist in coordinating and executing staff transportation needs for shifts, events, or off-site training
Work collaboratively with other departments to fulfill operational transport needs in a timely and efficient manner
Other duties as assigned
Qualifications
Education & Experience Requirements
* High school diploma required, college degree preferred
* A valid driver's license required
Knowledge, Skills & Abilities
Knowledge of local area including roads, traffic patterns, airports, and key points of interest
Familiarity with vehicle maintenance procedures to perform basic safety checks and report issues promptly
Strong communication skills to interact professionally with guests, coworkers, and management
Excellent time management to follow schedules and respond to last-minute transportation needs efficiently
Ability to operate a variety of vehicles safely and responsibly, including vans and shuttles
Customer service orientation with a friendly, helpful attitude and a focus on creating a positive experience
Situational awareness and sound judgment for making safe decisions in changing traffic or weather conditions
Basic computer or mobile device skills for logging mileage, completing checklists, or using dispatch systems
Dependability and punctuality with a strong work ethic and attention to detail
Flexibility and teamwork with the ability to support other departments and adapt to shifting priorities
Additional Information
Work Environment & Physical Demands
Ability to reach, crouch, kneel, see, hear, sit, drive a shuttle/car for extended periods of time; squat, kneel and bend
Regularly work/drive in adverse weather conditions. Frequently drive in bright sunlight and at night. Exposure to noises that cause distraction and may be required to walk on slippery and uneven surfaces
Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass
Other company perks
OR
This position is classified as a seasonal part-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Paid Time Off Programs
Paid Leave Programs
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit ***************************************************
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
$18 hourly 5d ago
Help Desk Technician
Cipriani 3.9
New York, NY job
The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience.
ESSENTIAL FUNCTIONS AND DUTIES:
Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat
Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment
Evaluate business impact and determine the appropriate resolution or escalation path
Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues
Perform user account setup, password resets, access provisioning, and basic identity management
Escalate issues to Level 2/3 support teams with complete and accurate documentation
Maintain detailed ticket notes, resolutions, and knowledge base documentation
Monitor and manage ticket queues to ensure SLA response and resolution standards are met
Assist with employee onboarding and offboarding, including device setup and access provisioning
Support asset management activities, including inventory tagging, tracking, and audits
Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment
Deliver timely status updates and clear communication to end users throughout the support lifecycle
KNOWLEDGE, EXPERIENCE AND SKILLS:
1-3 years of experience in IT support or help desk roles
Working knowledge of Windows and mac OS environments
Experience with ticketing systems; Zoho Desk experience strongly preferred
Familiarity with Microsoft 365 and Google Workspace environments
Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP
Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred
Strong written and verbal communication skills with the ability to explain technical concepts clearly
Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus
Operating Systems: Windows, iOS, Android, mac OS
Productivity Suite: Microsoft 365, Google Workspace
Ticketing System: Zoho Desk
Identity & Access: Active Directory, Azure AD
Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist
Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment
Collaboration Tools: Teams, Zoom
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Ability to sit or stand for extended periods while providing technical support
Ability to lift, carry, and move IT equipment weighing up to 50 pounds
Dexterity to set up, configure, and troubleshoot hardware and peripherals
Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management
Capability to work in a fast-paced, on-site support environment
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
$55k-78k yearly est. 5d ago
Crew Member
American Cruise Lines 4.4
Potomac, MD job
American Cruise Lines, the largest U.S. cruise company, offers unique experiences exploring America's rivers and coasts. We're hiring Crew Members for the 2026 cruising season. You'll work in our shipboard hotel and restaurant providing outstanding hospitality and serving as a proud representative of our brand. This is a temporary position where we challenge you to work onboard for 28 weeks.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Food Service Crew Member Responsibilities:
Provide a personalized, high-quality dining service.
Set up and break down meals and events.
Greet guests by name, offer menu/wine suggestions, and answer questions.
Relay orders and serve with attention to detail.
Hospitality Crew Member Responsibilities:
Maintain safe and welcoming guest areas, including staterooms and common spaces.
Greet guests by name and respond to housekeeping requests.
Clean rooms, stock supplies, and organize inventory.
Support special events like embarkation, tea service, and cocktail parties.
Highlights:
Pay - Wages range from $1,000 to $1,400 per week with additional bonuses. With all major living expenses covered aboard, you have an extraordinary chance to save your earnings.
Hospitality Experience - This is an introductory position to the cruise industry and a strong foundation for a career in hospitality.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training.
Travel the Country - We have over 50 itineraries, spanning over 35 states in America.
Crew Connections - Create lifelong memories and relationships with fellow crew members and guests from all over the country.
Qualifications:
You must be at least eighteen (18) years of age and an American citizen or Green Card holder. You must be willing and able to work a minimum of 12 hours per day, for 7 days a week, for up to 28 weeks. Employees must be able to meet moderate physical demands including lifting, bending, climbing, and extended periods of standing or walking.
Under Federal Law and the Department of Transportation, we are required to pre-employment drug test all shipboard employees which includes testing for Marijuana and other controlled substances. To provide safe and conscientious service to our guests, the consumption of alcohol is strictly prohibited. All shipboard employees also have emergency and safety functions essential to the safe operation of the ship that are included in your training.
American Cruise Lines has grooming standards that include limitations on visible tattoos and piercings. This is a temporary employment position not to extend beyond 28 weeks of shipboard work. We encourage you to utilize the skills you develop to apply for management positions within American Cruise Lines, but such positions cannot be expected and are not guaranteed.
American Cruise Lines is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, disability, or genetic information. Successful individuals work well under pressure, keep composure and have a positive attitude. The talent and dedication of American Cruise Lines' employees have made us America's Leading Small Ship Cruise Line.
* Job sites across the nation.
$1k-1.4k weekly 7d ago
Guest Service Representative
Six Flags Great Adventure 4.1
Jackson, NJ job
Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest.
Responsibilities:
Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution.
Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person.
Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest.
Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand.
Answer guest questions and give proper guidance when necessary.
Offer appropriate compensation based on the guest's concern.
Promote the park with the utmost enthusiasm and pride while interacting with Guests.
Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas.
Ensure that imagine, cleanliness, and courtesy standard requirements are met.
Develop a positive relationship with all in-park departments.
Qualifications:
Must be at least 16 years old.
Must have an outgoing personality with a willingness to approach and actively engage guests.
Must possess knowledge of computers and adapt to changes within computer software applications.
Must possess an organized approach to work with the ability to multi-task.
Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required.
Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays.
Must be able to work efficiently in a fast-paced and ever-changing environment.
Must be able to quickly adapt to and enforce changing policies and procedures.
Must be willing to assist in other aspects of the department when requested.
Must be comfortable assisting and issuing attraction access passes to guests with disabilities.
$23k-31k yearly est. Auto-Apply 7d ago
Manager of Enterprise Analytics
Sycuan Casino Resort 4.4
El Cajon, CA job
Sycuan is seeking a dynamic Enterprise Analytics Manager to assist in shaping the strategic direction of our property-wide analytics team. This role will focus on improving overall profitability by providing actionable insights, developing key performance indicators, and supporting data-driven decision-making across all business units.
Job Purpose:
Assist with the strategic direction for property wide Enterprise Analytics team to improve overall profitability for Sycuan Casino Resort. Provides business unit managers with business reports and analysis, and identifies key performance indicators and opportunities and/or corrective measures to improve profitability and efficiency
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Assist and implement routine, centralized reporting and provide ad hoc data analytics to review with business leaders to monitor areas of opportunity and progress towards strategic planning goal completion
Collaborate with IT Data Analytics to develop data analytic tools for in-depth analysis of all areas of property
Assist all analytical projects and initiatives providing insightful analysis that will drive data-based decision making
Measure Key Performance Indicators in partnership with key stake holders to measure success
Assist change management process and lead operational change to accomplish strategic planning goals
Leverage analytical tools to aid in the analysis process such as SQL, R, Python, Tableau, Excel, etc.
Articulate and present findings to appropriate audience and business units in a digestible format
Manage a team of analysts with an emphasis on growth, learning, and inclusion
Job Specifications:
Education and Experience:
Essential:
Bachelor's Degree in Math, Statistics or Finance or related field or equivalent experience
3 years of business analysis experience
3 years of creating complex data analysis utilizing industry standard tools
Experience utilizing big-data analytics tools such as SQL, R, Python, Tableau, Excel, etc.
Desirable:
Experience in gaming and/or hospitality analytics
Experience in direct marketing and customer analytics
Project management experience
MBA or other graduate level degree
Skills and Knowledge:
Essential:
Proficiency in Excel spreadsheet applications
Advance Proficiency in SQL
Ability to perform complex mathematical calculations
Ability to analyze, compile and disseminate complex information in a clear and concise manner
Ability to analyze complex problems and make sound judgments
Ability to communicate and interact effectively with guests and team members
Ability to prioritize and perform multiple tasks and assignments
Ability to manage large projects and multiple projects to completion
Ability to identify opportunities, assess trends and provide recommendations
Ability to document and complete office forms
Ability to read, analyze, and interpret complex documents
Ability to appear for work on time
Ability to maintain professionalism and composure
Ability to understand and follow verbal directives and written directions
Ability to accept constructive criticism
Ability to maintain confidentiality
Desirable:
Multi-lingual
Supervisory/Managerial Accountability:
Direct: Senior Analyst, Analyst - 2
Indirect: None
Please note: This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship
$65k-107k yearly est. 2d ago
Office Manager - Lexington Mens' Residence
Bowery Residents Committee 4.5
New York, NY job
DUTIES/RESPONSIBILITIES:
Supervise assigned staff; provide administrative support for program staff; develop filing systems and maintain filing; perform clerical functions including reception and word processing as needed; order supplies. Responsible for copier and fax machine maintenance and repair; and general office coordination. Related duties as assigned.
HOURS:
Full-time, 37.5 hours per week
* Monday - Friday 10am-6:30pm
QUALIFICATIONS:
High School diploma/GED required. Good written and verbal communication skills. Related experience required. Excellent organization, computer and typing skills, ability to use independent judgment.
* Vaccination preferred but not required.
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
Tuition assistance and many training opportunities for career development.
Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.
$48k-71k yearly est. 2d ago
Food Service Associate
Six Flags Great Adventure 4.1
Jackson, NJ job
Hungry for a great job with filling experience? If you love good food (who doesn't?), you'll crave being surrounded by the flavors of Six Flags as part of our foods team. Whether you're preparing, serving, or selling food for restaurants, outdoor carts, or catered outings, you'll enjoy amazing perks and have fun both inside and outside the kitchen.
Responsibilities:
Provide exceptional guest service while surrounded by roller coasters.
Greet and ask guests about their favorite ride as they walk up to your location.
Take guests' orders, offering suggestions and upsells about the most delicious menu items.
Feed hungry guests promptly and satisfy growling stomachs with fresh, made-to-order foods.
Operate Point of Sale (POS) cash registers, receiving money and returning proper change.
Prepare everything from double bacon cheeseburgers to ice cold soft drinks to delectable funnel cake sundaes and more.
Fill condiment dispensers, wipe down tables, wash dishes, and keep all areas clean and safe for guests.
Qualifications:
What You Will Need:
MUST BE AVAILABLE WEEKENDS.
Must be 14 years or older to operate the register.
Must be 16 years or older to prepare food.
Basic computer literacy and ability to handle cash accurately.
In foods you must be able to stand, walk, stoop, bend, and reach throughout your shift.
Excellent verbal communication skills.
Must be able to read and understand English.
Must be able to work a flexible schedule, including weekends and holidays.
$25k-33k yearly est. Auto-Apply 7d ago
Captain - Great Lakes
American Cruise Lines 4.4
Rochester, NY job
American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests
Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Captains are master mariners with piloting experience in challenging coastal and river waterways. Our Captains are prudent decision-makers continually assessing potential risk weeks, days, and hours ahead of the vessel and crew. Our Captains are meticulous professionals, in service to our guests and as examples to our crews.
American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Captains enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Responsibilities:
Safety and Security of the passengers, crew and vessel.
Safe vessel operations, adhering to company and regulatory standards.
Prudent vessel maneuvering, docking, undocking, and anchoring.
Comprehensive daily inspection of all vessel interior and exterior spaces.
Supervision and Development of Mates, Engineers, and Deckhands.
Oversight of Hotel Officers and Service Crew ensuring five-star guest service.
Captain hospitality greetings at the gangway, guest safety announcements, and special dinner events.
Administrative log keeping, reports, and communications.
Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew.
Typical March-November Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off.
Qualifications:
U.S. Coast Guard Master's license: minimum 100T, desired 1600T or greater.
Transportation Worker Identification Credential (TWIC)
Captain experience on coastal and river waterways: min 2yrs, desired 5yrs with Z-drive experience.
Excellent communication skills and team-building skills.
Pre-employment drug test and continual participation in random testing.
Perks:
Competitive salary.
Health, dental, and vision plans available.
Matching 401(k) plan available.
World-class training in our own ship simulator facility.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
Job sites across the nation*
$43k-50k yearly est. 7d ago
Host - Knott's Hotel
Knott's Berry Farm 4.1
Buena Park, CA job
Overview: $16.90 / hour Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you! Working at Knott's Berry Farm, you will have access to these amazing perks: * Complimentary admission to Knott's Berry Farm * Earn complimentary tickets for your friends and family * Discounts at stores * Discounts on food * Special events for associates only * Building lifelong friendships * Resume building skills * Flexible schedule * Employee recognition programs Responsibilities: * Greets incoming and departing guests warmly with a genuine smile and eye contact. * Answers incoming calls to the restaurant and provides appropriate service. * Manages the flow of guests into the dining area, provides accurate wait times to incoming guests if appropriate. * Tends to guests special needs and requests. * Seats guests at tables in a timely manner to keep the wait time low Qualifications: * Ability to work nights, weekends and holiday periods to meet business needs. * Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
$16.9 hourly 12h ago
Area Director of Revenue Mgmt
Sage Restaurant Group 4.5
Santa Monica, CA job
Why us?
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
The Pierside Hotel
inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing.
You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the “Dog Town” days of Santa Monica from the 1970s.
Job Overview
The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering.
Responsibilities
Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.
Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.
Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.
Ensure sales training is provided to Front Office and Reservation associates.
Continuous analysis of competitive set, price positioning, seasonality and mix.
Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.
Develop monthly room's revenue forecast to be accurate within 5%.
Review & analysis of Online Reputation management tool and online marketing analytics.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst.
Qualifications Education/Formal Training
Four year degree preferred.
Experience
3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required.
Knowledge/Skills
Excellent knowledge of transient, group, and catering customer segments.
Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
Excellent understanding of total hotel revenue management concepts, processes, and systems.
Understands both Brand strategies and cultures.
Knowledge of advanced revenue management techniques.
Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
Negotiate, convince, sell and influence professionals and or associates.
Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
Physical Demands
Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback.
Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Travel - 30-50% travel to hotel properties required.
Environment
Prolonged sitting throughout entire shift at computerized workstation in office environment.
Benefits
Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary
USD $130,000.00 - USD $140,000.00 /Yr.
EOE Protected Veterans/Disability
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$130k-140k yearly 5d ago
Area Revenue Director for Multi-Hotel Growth
Sage Restaurant Group 4.5
Santa Monica, CA job
A leading hospitality group is seeking an Area Director of Revenue Management in Santa Monica, California. This role focuses on maximizing revenue, profit, and market share for multiple hotels. The ideal candidate will possess 3-5 years of revenue management experience and a strong understanding of various customer segments. Responsibilities include developing pricing strategies and training sales teams. This position offers a competitive salary of $130,000 to $140,000 with additional benefits like unlimited paid time off.
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$130k-140k yearly 5d ago
Laurel Court Busperson
Accor Hotels 3.8
San Francisco, CA job
Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.
Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company.
EOE/M/F/D/V
Job Description
As Busperson, you will take pride in the integral role you play in supporting your In Room Dining Colleagues and setting the stage for a truly memorable experience.
What you will be doing:
Reporting to the Laurel Court General Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
To ensure the hotel's hallways and guest rooms are clear of dirty Food and Beverage china, silverware, glassware and linen
Assist the servers in set up and clearing of tables
Delivery and refreshment of guest amenities as needed
Replenishment of clean linens and food supplies for the department
Clean and polishes IRD tables, hot boxes, refrigerators, coffee urns, and keeps the IRD department area clean
May run errands and deliver food orders to offices and hotel rooms
Adhere to hotel safety rules and regulations
Other duties as assigned
Hourly Rate: $26.60 USD Gross per Hour
Your experience and skills include:
* Previous experience is an asset
* Ability to deliver engaging guest service
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Lift and carry items up to 50lbs i.e. linen and delivery trays
use hands and fingers skillfully and easily
Carry out specific oral or written instructions, frequently following a simple routine
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit **************************
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26.6 hourly 7d ago
CardVault by Tom Brady Sacramento- Key Holder
Big Night Entertainment Group 3.8
Sacramento, CA job
As a Key Holder, a typical day might include the following:
General cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standard
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Making sure that the store is always clean and properly organized
Learning and sharing expertise of products and trends to fit customer's needs
Maintaining an awareness of all product knowledge, and current or upcoming product / trends
Maintaining patron satisfaction and builds relationships with preferred patrons
Other duties as assigned
This job might be for you if you demonstrate the following abilities and meet the following qualifications:
A comprehensive knowledge of sports and/or trading cards
Minimum of one year supervisory/key holder experience in a similar environment is required
High school Diploma/GED desired. College degree preferred
Ability to lead and be a part of a successful store team
Excellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and management
Must have the ability to meet or exceed sales, guest service standards
Must be comfortable working and speaking with the public
Proficient in Microsoft Office products and retail business systems
Ability to work weekends, evenings and holidays
Ability to maneuver around sales floor, stock room, and ability lift/carry up to 30 lbs
Clear understanding of retail metrics including key performance indicators necessary to drive sales
Shopify experience a plus
Physical Demands / Work Environment / Hours:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
* May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
* Non-typical office hours will be customary for this position including evenings, weekends, and holidays
$28k-34k yearly est. 3d ago
Director of Sales and Marketing
Ace Hotel Group 4.5
New York, NY job
Job DetailsLevel: SeniorJob Location: Ace Hotel Brooklyn LLC - Brooklyn, NYPosition Type: Full TimeEducation Level: Not SpecifiedSalary Range: $175000.00 - $180000.00 SalaryJob Shift: AnyJob Category: SalesDescriptionSUMMARY
The Director of Sales & Marketing plans and implements sales strategy and efforts both short and long range, targeted toward existing and new markets by performing the following duties personally or through team members through effective leadership. The person in this role must be an effective communicator between team, colleagues, peers and brand.
CORE FOCUS & ESSENTIAL RESPONSIBILITIES
Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.
Develop and implement strategic sales plans and forecasts to achieve corporate objectives for products and services.
Develop and manage sales and marketing operating budgets, including monitoring employee expenditures.
Prepare annual sales & marketing plan. Collaborate with the Director of F&B and the Marketing and Community Manager on plan.
Prepare sales managers sales goals. Continuously monitor and ensure team achieves meet or exceed their goals
Provide timely and appropriate corrective action should a sales manager fail to achieve at least 90% of their individual goals
Hold a weekly GRC meeting with the Reservations Manager and Director of Revenue Management.
Hold weekly Events, GRC meeting with Events
Implement and adhere to Group Business Review Process
Monitor Sales Managers' productivity and proactivity via weekly Delphi reports.
Ensure that the team is 100% delphi compliant at all times. Must monitor usage daily and take corrective action as necessary to ensure the optimization of delphi
Prepare a monthly production report from Opera or Revinate to evaluate which companies and segments are producing at the hotel.
Work closely with Director of Revenue, Marketing and Community Manager and Atelier Ace staff to create need date promotions well in advance of need date.
Manage and resolve operational challenges as encountered by the sales team to ensure that the team is spending less time servicing and more time selling.
Provide the necessary support, direction and teaching to ensure that the sales team is traveling and proactively selling and achieving their financial, prospecting and outside sales calls targets.
Provide the necessary support, direction and teaching to Marketing and community Manager to increase followers, social and digital media presence while maintaining brand integrity with support of Atelier.
Coordinate and guide the Marketing and Community Manager with management and execution of barter agreements
Work with the Director of Revenue in developing and recommending product positioning, packaging, and pricing strategy to produce the highest possible long-term market share in all market segments but concentrating on Group, Consortia, FIT, and Corporate
Prepare group forecasts weekly.
Achieve satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends.
Establish and maintain relationships with industry influencers and key strategic partners.
Establish and maintain a consistent corporate image throughout all product lines, promotional materials, and events.
Direct sales forecasting activities and set performance goals accordingly.
Manage incentive program for the sales managers quarterly, submit to GM and Controller in a timely manner.
Direct staffing, training, and performance evaluations to develop and control sales and marketing programs.
Meet with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.
Submit consortia agreements annually.
Implement timely corrective action as necessary
Conduct regular sales and marketing meetings and one on one meetings with sales staff.
Manage and direct staff including recruitment, selection, and development to achieve company goals and objectives.
Maintain a positive representation of Ace to ownership and asset managers.
Qualifications
ESSENTIAL QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
Prioritize and organize work assignments, have timely follow up and execution.
Have superb time management skills.
Maintain complete knowledge of all hotel services/features and hours of operation.
Other language, mathematical, and reasoning abilities as outlined below.
Ability to comply with physical demands as outlined below.
Knowledge and understanding of Atelier Ace culture & initiatives
Technologically sound with Microsoft Office applications.
REQUIRED EDUCATION and/or EXPERIENCE
Bachelor's Degree in Sales, Marketing, or Business, or the equivalent work experience to provide the skills and knowledge required. Minimum of five years related experience with progressive managerial responsibilities in hospitality sales & marketing. Previous team supervisory experience required.
LANGUAGE, MATHEMATICAL, and REASONING ABILITIES
Candidate must meet the following cognitive abilities:
Ability to understand guests' service needs & requests.
Ability to acknowledge guests' requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute basic mathematical calculations.
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The typical environment is an office atmosphere with ambient room temperatures, ambient lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit, walk, and stand continuously.
Lift / carry 10lbs (frequently) and 25lbs (occasionally)
Bend, squat, crawl, and reach above shoulder level.
Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation.
May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.
EEOC
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$175k-180k yearly 2d ago
Captain - Great Lakes
American Cruise Lines 4.4
Buffalo, NY job
American Cruise Lines is seeking Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests
Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Captains are master mariners with piloting experience in challenging coastal and river waterways. Our Captains are prudent decision-makers continually assessing potential risk weeks, days, and hours ahead of the vessel and crew. Our Captains are meticulous professionals, in service to our guests and as examples to our crews.
American Cruise Lines offers competitive pay and benefits, along with comprehensive professional development programs. Captains enjoy comfortable onboard stateroom accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry.
Our company's values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America's Story on the Finest American Ships.
Responsibilities:
Safety and Security of the passengers, crew and vessel.
Safe vessel operations, adhering to company and regulatory standards.
Prudent vessel maneuvering, docking, undocking, and anchoring.
Comprehensive daily inspection of all vessel interior and exterior spaces.
Supervision and Development of Mates, Engineers, and Deckhands.
Oversight of Hotel Officers and Service Crew ensuring five-star guest service.
Captain hospitality greetings at the gangway, guest safety announcements, and special dinner events.
Administrative log keeping, reports, and communications.
Leadership of safe, secure, clean, and comfortable onboard environment for passengers and crew.
Typical March-November Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off.
Qualifications:
U.S. Coast Guard Master's license: minimum 100T, desired 1600T or greater.
Transportation Worker Identification Credential (TWIC)
Captain experience on coastal and river waterways: min 2yrs, desired 5yrs with Z-drive experience.
Excellent communication skills and team-building skills.
Pre-employment drug test and continual participation in random testing.
Perks:
Competitive salary.
Health, dental, and vision plans available.
Matching 401(k) plan available.
World-class training in our own ship simulator facility.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
Job sites across the nation*