Medical Assistant jobs at Johns Hopkins University

We are seeking a Patient Service Coordinator/CMA (PSC/MA) who will work in collaboration with the Sr. Program Coordinator, Center Manager and the Director of the Center for Infectious Disease and Nursing Innovation (CIDNI) of The Johns Hopkins University School of Nursing in active community engagement throughout our programs depending on the active projects at the time. Engage in courteous and confidential assistance to clients in all of our projects, implement and promote clinical care and support in community outreach for infectious disease and prevention. Maintain accurate information on each client encounter. Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. Work with others in a team environment. Specific Duties & Responsibilities * Coordinate community events associated with testing to ensure CIDNI, the School of Nursing and Johns Hopkins University are professionally represented. * Engage members of the community in learning more about pre-exposure prophylaxis (PrEP), post-exposure prophylaxis (PEP), HIV, Hepatitis C and sexually transmitted infections with the goal of linking, re-engaging, and retaining individuals interested in PrEP and/or HIV into the correct care. * Work directly with clients in the community to test using point of care tests for HIV, Hepatitis C and sexually transmitted infections. * Work directly with clients at increased risk of HIV and STIs, substance abuse, and/or behavioral health conditions by providing support, advocacy, and navigation through medical and ancillary systems of care and other services as needed. * Perform injections, including but not limited to, flu, COVID, Hepatitis A, B, evaluate medications and provide injection-based treatments as needed for clients in our programs. * Draw blood for confirmation lab work or safety labs while on PrEP or HIV medications. * Provide resources, guidance and assistance to clients to ultimately improve HIV and co-morbidity improvement and engagement. * Document in EPIC, REDCap and CAREWare depending on the needs of the projects. * Work as part of the CIDNI team to provide support in innovative and new ways to reach our target populations. * Any other duties at the discretion of the supervisor, the center manager or PI of the project. * Offer friendly, courteous, and confidential assistance to every client. * Maintain accurate information on each client to facilitate the client encounter. Use automated systems to expedite client scheduling, pre-registration, check-in, and check-out. Work with others in a team environment. * Schedule patients for laboratory tests, medical examinations, and consultations. Relay information to clients regarding preparation for laboratory tests and examinations. * Coordinate visits either within the department or between several departments. Telephone and interview clients and/or family members to obtain accurate pre-registration. information and to confirm appointments. Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas. Obtain and/or verify client's demographic data by phone or in person. * Obtain pre-certifications as required by clients' health care insurers or managed care providers. Arrange or assist in arranging patient transportation. * Answer phones and assist clients. * Participates in the care of the client, under the direct supervision of the clinician and in collaboration with the healthcare team. * Collects client information and assessment data. Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height. Reports assessment findings to clinician, and records on appropriate documentation forms in a timely manner. Obtains additional data from client and significant others based on initial data collection. Perform chart review prior to clinic visit to obtain historical data. * Organizes patient care activities based on assessment findings. * Confirms and clarifies written orders prior to implementation of delegated tasks. * Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. * Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. * Assists practitioner in identified client procedures/treatments/examinations, (preparation, positioning, supplies, equipment). Proactively problem-solves and identifies solutions to barriers to safety. * Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing. * Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies. * Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies. Identifies client's need for additional information and refers to appropriate healthcare resources. * Maintains stock needed for clinic areas with standard levels of supplies, medications, linens, forms and equipment. * Operates clinical equipment according to equipment procedures including safety and quality control checks. Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required. * Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. * Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands. * Must be willing to travel and work during events and testing throughout the city and state of Maryland among the community. Minimum Qualifications * High school diploma or graduation equivalent and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP). If not currently certified/registered, must become certified/registered within 180 days (6 months) of date of hire. * One year work experience in a similar service-oriented industry. * Current CPR certification required. Must maintain current licensure and certification during duration of employment. * Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Patient Service Coordinator/Medical Assi Job Posting Title (Working Title): Patient Service Coordinator/CMA (Community Programs) Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($43,875 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30 - 5:00 FLSA Status: Non-Exempt Location: School of Nursing Department name: Community Programs Personnel area: School of Nursing

We are seeking a **_Patient Service Coordinator/CMA (PSC/MA)_** who will work in collaboration with the Sr. Program Coordinator, Center Manager and the Director of the Center for Infectious Disease and Nursing Innovation (CIDNI) of The Johns Hopkins University School of Nursing in active community engagement throughout our programs depending on the active projects at the time. Engage in courteous and confidential assistance to clients in all of our projects, implement and promote clinical care and support in community outreach for infectious disease and prevention. Maintain accurate information on each client encounter. Use automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. Work with others in a team environment. **Specific Duties & Responsibilities** + Coordinate community events associated with testing to ensure CIDNI, the School of Nursing and Johns Hopkins University are professionally represented. + Engage members of the community in learning more about pre-exposure prophylaxis (PrEP), post-exposure prophylaxis (PEP), HIV, Hepatitis C and sexually transmitted infections with the goal of linking, re-engaging, and retaining individuals interested in PrEP and/or HIV into the correct care. + Work directly with clients in the community to test using point of care tests for HIV, Hepatitis C and sexually transmitted infections. + Work directly with clients at increased risk of HIV and STIs, substance abuse, and/or behavioral health conditions by providing support, advocacy, and navigation through medical and ancillary systems of care and other services as needed. + Perform injections, including but not limited to, flu, COVID, Hepatitis A, B, evaluate medications and provide injection-based treatments as needed for clients in our programs. + Draw blood for confirmation lab work or safety labs while on PrEP or HIV medications. + Provide resources, guidance and assistance to clients to ultimately improve HIV and co-morbidity improvement and engagement. + Document in EPIC, REDCap and CAREWare depending on the needs of the projects. + Work as part of the CIDNI team to provide support in innovative and new ways to reach our target populations. + Any other duties at the discretion of the supervisor, the center manager or PI of the project. + Offer friendly, courteous, and confidential assistance to every client. + Maintain accurate information on each client to facilitate the client encounter. Use automated systems to expedite client scheduling, pre-registration, check-in, and check-out. Work with others in a team environment. + Schedule patients for laboratory tests, medical examinations, and consultations. Relay information to clients regarding preparation for laboratory tests and examinations. + Coordinate visits either within the department or between several departments. Telephone and interview clients and/or family members to obtain accurate pre-registration. information and to confirm appointments. Verify and enter pre-registration and insurance information into the computer system and prepare daily printed schedules for designated areas. Obtain and/or verify client's demographic data by phone or in person. + Obtain pre-certifications as required by clients' health care insurers or managed care providers. Arrange or assist in arranging patient transportation. + Answer phones and assist clients. + Participates in the care of the client, under the direct supervision of the clinician and in collaboration with the healthcare team. + Collects client information and assessment data. Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height. Reports assessment findings to clinician, and records on appropriate documentation forms in a timely manner. Obtains additional data from client and significant others based on initial data collection. Perform chart review prior to clinic visit to obtain historical data. + Organizes patient care activities based on assessment findings. + Confirms and clarifies written orders prior to implementation of delegated tasks. + Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. + Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. + Assists practitioner in identified client procedures/treatments/examinations, (preparation, positioning, supplies, equipment). Proactively problem-solves and identifies solutions to barriers to safety. + Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. Performs quality control for waived testing. + Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Administers first aid, CPR, and maintains emergency equipment and supplies. + Provides appropriate patient education, health information materials and community resource lists as directed, and maintains educational supplies. Identifies client's need for additional information and refers to appropriate healthcare resources. + Maintains stock needed for clinic areas with standard levels of supplies, medications, linens, forms and equipment. + Operates clinical equipment according to equipment procedures including safety and quality control checks. Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required. + Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. + Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands. + Must be willing to travel and work during events and testing throughout the city and state of Maryland among the community. **Minimum Qualifications** + High school diploma or graduation equivalent and certification/registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP). If not currently certified/registered, must become certified/registered within 180 days (6 months) of date of hire. + One year work experience in a similar service-oriented industry. + Current CPR certification required. Must maintain current licensure and certification during duration of employment. + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Patient Service Coordinator/Medical Assi **Job Posting Title** (Working Title): Patient Service Coordinator/CMA (Community Programs) Role/Level/Range: ATO 40/E/02/OD **Starting Salary Range** : $16.20 - $28.80 HRLY ($43,875 targeted; Commensurate w/exp.) Employee group: Full Time **Schedule** : Monday - Friday 8:30 - 5:00 FLSA Status: Non-Exempt **Location** : School of Nursing Department name: Community Programs Personnel area: School of Nursing Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Department Otolaryngology is seeking a Medical Assistant (MA) who will work in an outpatient setting and have responsibilities related to patient care and the clinic environment. The position is centralized and will work across specialty centers to ensure optimum flow and customer service within the clinic. Provides exemplary customer service to patients, physicians and internal customers to aid in meeting patient satisfaction goals of the department. Specific Duties & Responsibilities * Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight, and height. * Assist patients to the exam room and prepare patients for examination and/or diagnostic procedures. * Prepares examination or treatment areas before, during, and after patient use; order, stock, and maintain exam rooms and clinic areas with standard levels of supplies (only when necessary). * May assist with medical records preparation. * Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks. * Operates clinical equipment as directed by a physician. * May perform phlebotomy functions (only, when necessary, based on scheduled procedures). * Collect and process specimens according to Standard Operating Policies and Procedures at a competent level and according to age and needs of the patient population served. * Recognize emergency situations, implement emergency procedures according to clinic guidelines, and administer first aid, including CPR. * Assist patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. * Receive, sort, and transport used clinical instruments and equipment from procedural areas; perform decontamination procedures using approved detergents. * Follow detailed protocols for cleaning, disinfecting, and sterilizing endoscopic equipment after each patient use, including inspection, documentation of each step, and preparation for reprocessing to ensure compliance with infection control standards; operate specialized reprocessing machines as required. * Safely operate, monitor, and troubleshoot sterilization equipment (e.g., steam autoclaves, Medivators) to clean, sterilize, and package surgical instruments, tools, and medical devices, ensuring compliance with safety standards and procedures; maintain accurate records of sterilization cycles and instrument inspections. * Inspect instruments for cleanliness, functionality, and signs of damage; report any issues per protocol. * Assemble and package instrument trays and individual items according to count sheets and clinical use. * May perform related and delegated tasks which include requests for prescription refills, taking and relaying messages, and running clinical errands. * Ensures that soiled linens, needle containers, and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to infection control guidelines. * Independently resolves issues with daily room assignments and coordination of clinic flow; determines when to involve the clinic manager for matters beyond scope. * Telemedicine triage as needed. * Depending on clinic operational needs, the staff member may be required to assume the responsibilities of a primary full-time Medical Assistant or Patient Service Coordinator in the absence of regularly assigned personnel. * Other duties as assigned. Additional Knowledge, Abilities and Skills * Understanding the use of an electronic medical records (EMR) or electronic health records (HER) system needed but not required. * Understanding of medical terminology, anatomy, and physiology. * Familiarity with common medical procedures and protocols. * Ability to provide compassionate and effective patient care. * Skills in conducting patient assessments and recording vital signs. * Proficiency in using medical equipment (e.g., blood pressure monitors, EKG machines). * Ability to perform basic laboratory tests and prepare specimens for analysis. * Knowledge of electronic health record (EHR) systems and patient management software. * Skills in scheduling appointments, managing patient files, and processing insurance claims. (Helpful but not required. Will train.) * Understanding of HIPAA regulations and patient confidentiality requirements. * Familiarity with safety and infection control standards. * Ability to communicate clearly and effectively with patients, families, and healthcare professionals. * Skills in providing patient education on treatment plans and medication use. * Ability to assess situations quickly and make sound decisions. * Skills in handling patient concerns and addressing issues promptly. * Ability to work collaboratively with a diverse healthcare team. * Willingness to support colleagues and contribute to a positive work environment. * Skills in prioritizing tasks and managing time effectively in a fast-paced environment. * Ability to multitask while maintaining attention to detail. * Willingness to learn new procedures and adapt to changing clinical practices. * Ability to handle various patient needs and situations with flexibility. Minimum Qualifications * High School Diploma or graduation equivalent. * Completion of an accredited Medical Assistant training program required. * Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 120 days of date of hire. * Current CPR certification by the American Heart Association or the American Red Cross required. * Must maintain MA and CPR certification/registration during duration of employment in this position. * Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Experience using EPIC preferred. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $17.95 - $25.80 HRLY ($22-24/hour targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm FLSA Status: Non-Exempt Location: JH at Bethesda Department name: SOM Oto Clinic Personnel area: School of Medicine

The Department Otolaryngology is seeking a **_Medical Assistant (MA_** ) who will work in an outpatient setting and have responsibilities related to patient care and the clinic environment. The position is centralized and will work across specialty centers to ensure optimum flow and customer service within the clinic. Provides exemplary customer service to patients, physicians and internal customers to aid in meeting patient satisfaction goals of the department. **Specific Duties & Responsibilities** + Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight, and height. + Assist patients to the exam room and prepare patients for examination and/or diagnostic procedures. + Prepares examination or treatment areas before, during, and after patient use; order, stock, and maintain exam rooms and clinic areas with standard levels of supplies (only when necessary). + May assist with medical records preparation. + Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks. + Operates clinical equipment as directed by a physician. + May perform phlebotomy functions (only, when necessary, based on scheduled procedures). + Collect and process specimens according to Standard Operating Policies and Procedures at a competent level and according to age and needs of the patient population served. + Recognize emergency situations, implement emergency procedures according to clinic guidelines, and administer first aid, including CPR. + Assist patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. + Receive, sort, and transport used clinical instruments and equipment from procedural areas; perform decontamination procedures using approved detergents. + Follow detailed protocols for cleaning, disinfecting, and sterilizing endoscopic equipment after each patient use, including inspection, documentation of each step, and preparation for reprocessing to ensure compliance with infection control standards; operate specialized reprocessing machines as required. + Safely operate, monitor, and troubleshoot sterilization equipment (e.g., steam autoclaves, Medivators) to clean, sterilize, and package surgical instruments, tools, and medical devices, ensuring compliance with safety standards and procedures; maintain accurate records of sterilization cycles and instrument inspections. + Inspect instruments for cleanliness, functionality, and signs of damage; report any issues per protocol. + Assemble and package instrument trays and individual items according to count sheets and clinical use. + May perform related and delegated tasks which include requests for prescription refills, taking and relaying messages, and running clinical errands. + Ensures that soiled linens, needle containers, and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to infection control guidelines. + Independently resolves issues with daily room assignments and coordination of clinic flow; determines when to involve the clinic manager for matters beyond scope. + Telemedicine triage as needed. + Depending on clinic operational needs, the staff member may be required to assume the responsibilities of a primary full-time Medical Assistant or Patient Service Coordinator in the absence of regularly assigned personnel. + Other duties as assigned. **Additional Knowledge, Abilities and Skills** + Understanding the use of an electronic medical records (EMR) or electronic health records (HER) system needed but not required. + Understanding of medical terminology, anatomy, and physiology. + Familiarity with common medical procedures and protocols. + Ability to provide compassionate and effective patient care. + Skills in conducting patient assessments and recording vital signs. + Proficiency in using medical equipment (e.g., blood pressure monitors, EKG machines). + Ability to perform basic laboratory tests and prepare specimens for analysis. + Knowledge of electronic health record (EHR) systems and patient management software. + Skills in scheduling appointments, managing patient files, and processing insurance claims. (Helpful but not required. Will train.) + Understanding of HIPAA regulations and patient confidentiality requirements. + Familiarity with safety and infection control standards. + Ability to communicate clearly and effectively with patients, families, and healthcare professionals. + Skills in providing patient education on treatment plans and medication use. + Ability to assess situations quickly and make sound decisions. + Skills in handling patient concerns and addressing issues promptly. + Ability to work collaboratively with a diverse healthcare team. + Willingness to support colleagues and contribute to a positive work environment. + Skills in prioritizing tasks and managing time effectively in a fast-paced environment. + Ability to multitask while maintaining attention to detail. + Willingness to learn new procedures and adapt to changing clinical practices. + Ability to handle various patient needs and situations with flexibility. **Minimum Qualifications** + High School Diploma or graduation equivalent. + Completion of an accredited Medical Assistant training program required. + Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 120 days of date of hire. + Current CPR certification by the American Heart Association or the American Red Cross required. + Must maintain MA and CPR certification/registration during duration of employment in this position. + Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Experience using EPIC preferred. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: **$17.95 - $25.80 HRLY ($22-24/hour targeted; Commensurate w/exp.)** Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm FLSA Status: Non-Exempt Location: JH at Bethesda Department name: SOM Oto Clinic Personnel area: School of Medicine Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking a Certified Medical Assistant (CMA) who will have duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area's policies and procedures. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. Specific Duties & Responsibilities * Collects patient information at intake. * Obtains and records patients vital signs: temperature, pulse, respiration, blood pressure, weight and height in the Electronic Medical Record (EPIC). * Obtains additional data from patient and significant other based on initial data collection. Reports abnormal findings to the provider in a timely manner. * Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. * Identifies patients with special needs. * Performs chart review prior to clinic visit to obtain historical data. * Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). * Confirms and clarifies written orders prior to implementation of delegated tasks. Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. * Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. * Appropriately obtains and manages clinic collect lab specimens per the EPIC process. * Recognizes emergency situations and implements emergency procedures according to clinic guidelines. * Provides appropriate patient instructions, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patients need for additional information, and refers to appropriate healthcare resources. * Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, linens, nourishment, forms and equipment. * Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required. * Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. * Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands. Problem solves obstacles to throughput process and notifies manager and patients of wait time. Identifies opportunities for performance improvement and provides input for the development of solutions. Identifies and uses a variety of resources to validate patient care decisions. * Supports casting. * Occasional coverage of other offsite JHU Ortho/PMR/MSK clinic locations remotely or by traveling to location; as well as, potential evening shift coverage. Age Specific Care * Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in assigned service area. * The required skills and knowledge may be gained through education training or experience. Neonate Adult: 1864 years of age, Pediatric/Adolescent: Under 18 Geriatric 65 and older. Minimum Qualifications * High School diploma or graduation equivalent. * Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools. * Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA,AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee. * Current CPR certification by the American Heart Association or the American Red Cross required. * Must maintain MA and CPR certification/registration during duration of employment in this position. * Experience using EPIC preferred. * Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Medical Assistant Job Posting Title (Working Title): Certified Medical Assistant (Orthopaedic Surgery) Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY ($45,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday 7a-8p Rotating FLSA Status: Non-Exempt Location: JH at Columbia Center Department name: SOM Ortho Adult Division Personnel area: School of Medicine

The Department Otolaryngology is seeking a Medical Assistant (MA) who will work in an outpatient setting and have responsibilities related to patient care and the clinic environment. The position is centralized and will work across specialty centers to ensure optimum flow and customer service within the clinic. Provides exemplary customer service to patients, physicians and internal customers to aid in meeting patient satisfaction goals of the department. Specific Duties & Responsibilities * Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight, and height. * Assist patients to the exam room and prepare patients for examination and/or diagnostic procedures. * Prepares examination or treatment areas before, during, and after patient use; order, stock, and maintain exam rooms and clinic areas with standard levels of supplies (only when necessary). * May assist with medical records preparation. * Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks. * Operates clinical equipment as directed by a physician. * May perform phlebotomy functions (only, when necessary, based on scheduled procedures). * Collect and process specimens according to Standard Operating Policies and Procedures at a competent level and according to age and needs of the patient population served. * Recognize emergency situations, implement emergency procedures according to clinic guidelines, and administer first aid, including CPR. * Assist patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. * Receive, sort, and transport used clinical instruments and equipment from procedural areas; perform decontamination procedures using approved detergents. * Follow detailed protocols for cleaning, disinfecting, and sterilizing endoscopic equipment after each patient use, including inspection, documentation of each step, and preparation for reprocessing to ensure compliance with infection control standards; operate specialized reprocessing machines as required. * Safely operate, monitor, and troubleshoot sterilization equipment (e.g., steam autoclaves, Medivators) to clean, sterilize, and package surgical instruments, tools, and medical devices, ensuring compliance with safety standards and procedures; maintain accurate records of sterilization cycles and instrument inspections. * Inspect instruments for cleanliness, functionality, and signs of damage; report any issues per protocol. * Assemble and package instrument trays and individual items according to count sheets and clinical use. * May perform related and delegated tasks which include requests for prescription refills, taking and relaying messages, and running clinical errands. * Ensures that soiled linens, needle containers, and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to infection control guidelines. * Independently resolves issues with daily room assignments and coordination of clinic flow; determines when to involve the clinic manager for matters beyond scope. * Telemedicine triage as needed. * Depending on clinic operational needs, the staff member may be required to assume the responsibilities of a primary full-time Medical Assistant or Patient Service Coordinator in the absence of regularly assigned personnel. * Other duties as assigned. Additional Knowledge, Abilities and Skills * Understanding the use of an electronic medical records (EMR) or electronic health records (HER) system needed but not required. * Understanding of medical terminology, anatomy, and physiology. * Familiarity with common medical procedures and protocols. * Ability to provide compassionate and effective patient care. * Skills in conducting patient assessments and recording vital signs. * Proficiency in using medical equipment (e.g., blood pressure monitors, EKG machines). * Ability to perform basic laboratory tests and prepare specimens for analysis. * Knowledge of electronic health record (EHR) systems and patient management software. * Skills in scheduling appointments, managing patient files, and processing insurance claims. (Helpful but not required. Will train.) * Understanding of HIPAA regulations and patient confidentiality requirements. * Familiarity with safety and infection control standards. * Ability to communicate clearly and effectively with patients, families, and healthcare professionals. * Skills in providing patient education on treatment plans and medication use. * Ability to assess situations quickly and make sound decisions. * Skills in handling patient concerns and addressing issues promptly. * Ability to work collaboratively with a diverse healthcare team. * Willingness to support colleagues and contribute to a positive work environment. * Skills in prioritizing tasks and managing time effectively in a fast-paced environment. * Ability to multitask while maintaining attention to detail. * Willingness to learn new procedures and adapt to changing clinical practices. * Ability to handle various patient needs and situations with flexibility. Minimum Qualifications * High School Diploma or graduation equivalent. * Completion of an accredited Medical Assistant training program required. * Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 120 days of date of hire. * Current CPR certification by the American Heart Association or the American Red Cross required. * Must maintain MA and CPR certification/registration during duration of employment in this position. * Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Experience using EPIC preferred. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $17.95 - $25.80 HRLY ($22-24/hour targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm FLSA Status: Non-Exempt Location: JH at Bethesda Department name: SOM Oto Clinic Personnel area: School of Medicine

Student Health & Well-Being Primary Care (SHWB PC) is recruiting a Medical Assistant to work 5 days a week (40 hours per week) at the primary care clinic on the East Baltimore campus. While East Baltimore will be the primary work location for this role, the medical assistant will also provide cross coverage for the Homewood and DC campuses. This position reports directly to the Associate Director of Primary Care at East Baltimore. The Medical Assistant (MA) provides vital support functions, including, but not limited to, rooming, intake, vitals, point of care tests, EKGs, vaccine and medication administration, phlebotomy, support for in-office procedures, and care gap management. The MA functions under the direct supervision and authority of the provider when performing clinical tasks during patient care. The MA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to ensure patient safety. The MA participates in medication and procedure education for learners by providing brochures and literature, and may administer vaccines and medications as ordered by the provider. The MA documents care provided in the patient's medical record. The MA will work collaboratively with other medical assistants across the three primary care clinics on the Homewood, East Baltimore, and Washington D.C. campuses, including providing cross-site coverage. Specific Duties and Responsibilities * Obtains vital signs and patient history such as medications, allergies, and smoking status. * Utilizes telephonic interpreter services as needed. * Performs in-house laboratory and screening tests, procedures, and treatments per protocol and as ordered. * Administers medications and immunizations per protocol and as ordered. * Acts as a chaperone during all sensitive exams, including female gynecological exams, breast exams, and male genital exams. * Performs phlebotomy and IV placements. * Obtains all specimens, including venipuncture, as ordered. * Prepares lab specimens and accurately completes forms for transport. * Ensures safe and efficient patient flow, including reviewing clinic schedules and monitoring waiting rooms. * Tracks high-risk referrals, imaging, and lab tests. * Facilitates safe transitions of care. * Organizes practice environment to assure patient safety and quality outcomes. * Maintains exam rooms, lab(s), and supply storage area, including quality controls, inventory, and coordinating with outside contractors for biohazard waste removal, laundry, etc. * Performs monthly equipment checks. * Contributes to designated quality measures for Health Maintenance and Disease Management tracking. * Supports team with administrative tasks associated with university health compliance, secure messages, forms, medication/insurance preauthorization, and verification of demographics and third-party insurance for billing needs (lab processing). * Adheres to standard precautions for infection control. * Attends monthly meetings, participates in committee work, and provides educational programming. * Perform other duties as assigned by the supervisor, which may include assisting with new staff training, serving as a super user for EHR, etc. Representative on SHWB and JHU/JHMI Committees * Attend and participate in committees assigned by the supervisor. Minimum Qualifications * High school diploma or graduation equivalent. * Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools. * Certification/Registration as a Medical Assistant (e.g., CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee. * Current CPR certification by the American Heart Association or the American Red Cross is required. * Must maintain MA and CPR certification/registration during the duration of employment in this position. * Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Two to five years' experience in an ambulatory care setting. Special Knowledge, Skills & Abilities * The successful candidate should have experience working with diverse young adult patient populations and appreciate and relate effectively to individuals who hold multiple, intersecting identities, including but not limited to historically marginalized and under-represented populations, various ages and developmental status, cultural, ethnic, and socioeconomic backgrounds, international status, disability, gender, and sexual identities and presentations. * Must successfully complete all required and ongoing clinical and electronic health record-related training on a range of topics, including scheduling and point of care testing, as directed. * Must complete all required HIPAA and any other specified online training courses deemed necessary. * Ability to work independently within the scope of practice, as well as effectively in a team. * Demonstrates flexibility, the ability to anticipate needs, and multitasks in a busy and continually evolving environment. * Ability to diffuse difficult situations in a complex environment. * Knowledge of Microsoft Office Suite, including Teams, Outlook, SharePoint, Excel, and Word. * Knowledge of Power DMS is helpful. * Possess and demonstrate excellent written and oral communication and organizational skills. * Philosophical commitment to the care, development, and education of learners. * Has working knowledge of ambulatory outpatient medicine, including scheduling and medical insurance. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Mon - Fr / 08:00am - 5:00pm (varies) FLSA Status: Non-Exempt Location: East Baltimore Campus Department name: Student Health & Well-Being Primary Care Personnel area: University Student Services

We are seeking a Certified Medical Assistant (MA)who will have duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the Clinical Supervisor and Clinic Manager, who are responsible for skill assessments, staff development, and orientation to the area's policies and procedures, along with administrative supervision. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. Specific Duties and Responsibilities * Complete Medicare Wellness Questionnaire as well as other questionnaires in EPIC. * Assist Clinical RN with ED discharge calls when necessary. * Complete prior-authorizations for medications. * Provide friendly, courteous and confidential assistance to patients and their family members/representatives. * Follow HIPPA guidelines at all times. * Collect patient information and assessment data. Obtain and record patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height. Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner. Obtains additional data from patient and significant other based on initial data collection. * Performs chart review prior to clinic visit to obtain historical data, saves any forms patient has completed via MyChart, checks for metric gaps in care and need for Medicare Wellness Visits and informs providers. Documents all data in Epic. * Assists patients to exam room and prepares patients for examination and/or diagnostic procedures. Monitors patient status, recognizing and reporting abnormal findings or changes in condition. * Prepare examination or treatment areas before, during and after patient use. * Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks. * Operates clinical equipment according to equipment procedure, as directed by physician (such as electrocardiograph, nebulizer, blood glucose meters, and oxygen equipment). * Recognizes emergency situations, implements emergency procedure according to clinic guidelines, administers first aid including CPR, and maintains emergency equipment and supplies. * Confirms and clarifies written orders prior to implementation of delegated tasks. * Prepares and administers medications, which include intradermal, subcutaneous, intramuscular and intravenous injections as directed by a physician. * Performs in-office point of care tests. Follows all approved NIPO guidelines unless directed otherwise by provider. * Provides lab services while phlebotomist is on break. Appropriately obtains and manages specimens, including labeling and laboratory pick up. * Performs quality controls for waived testing. Acts as a "trainer" for waived testing, and coordinates activities related to proficiency. * Assists physicians with examinations and procedures such as GYN exams. Chaperones for sensitive exams and records in Epic. * Stocks and maintains exam rooms and clinic areas with standard levels of supplies, medications, and equipment. Prepares list of needed supplies and medications for monthly order. * Performs skilled tasks such as venipuncture for the collection of blood specimens, suture removal and wound dressing changes as directed by the physician. * Documents tasks performed and nursing care data accurately in the medical record in Epic. * Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables and scales utilizing proper body mechanics and safety measures. * Performs related and delegated tasks, which include retrieving and processing messages from the prescription refill line, taking and relaying messages, facilitating interaction between patient and provider, working with providers to assure smooth and efficient patient flow, and running errands. * Notifies manager and patients of wait times. * Participates in medical education of patients and families as directed by provider and provides patient instruction for medication administration, diagnostic tests, specimen collection and methods of health promotion and disease prevention. * Obtains and provides health information for patient use as requested by the physician. * Assists with orientation of new and/or agency staff members. Participates in the clinic's quality assurance programs and committees. * Ensures that needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. * Performs minor housekeeping tasks to keep clinic areas clean and safe. * Maintains Clorox and germicidal solutions in clinic for emergency cleanups, etc. * Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to supervisor or arranges for repairs as required in the absence of the supervisor. * Participates in skill development and training through in-service programs to enhance knowledge level and to ensure mastery of patient care procedures. * Other duties as assigned. Essential Job Functions * The Medical Assistant must possess the necessary skills to assist the provider with the day-to- day activities of patient care. * The Medical Assistant must be able to perform phlebotomy, give injections, use equipment found in a medical setting, perform vitals, and assist the provider with procedures, as well document in the medical record and verify that the billing sheet has been completed for all procedures completed by the lab staff. Minimum Qualifications * High School diploma or graduation equivalent. * Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP). If not currently certified/registered, must become certified/registered within 180 days (6 months) of date of hire. * Current certification in CPR. * Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Experience using EPIC * One year in an outpatient medical setting or hospital clinic Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY ($46,800 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30a - 5:00p FLSA Status: Non-Exempt Location: Johns Hopkins Bayview Department name: SOM DOM Bay Addiction Medicine Personnel area: School of Medicine

We are seeking a Certified **_Medical Assistant (MA)_** who will have duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the Clinical Supervisor and Clinic Manager, who are responsible for skill assessments, staff development, and orientation to the area's policies and procedures, along with administrative supervision. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. **Specific Duties and Responsibilities** + Complete Medicare Wellness Questionnaire as well as other questionnaires in EPIC. + Assist Clinical RN with ED discharge calls when necessary. + Complete prior-authorizations for medications. + Provide friendly, courteous and confidential assistance to patients and their family members/representatives. + Follow HIPPA guidelines at all times. + Collect patient information and assessment data. Obtain and record patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height. Reports assessment findings to practitioner, and records on appropriate documentation forms in a timely manner. Obtains additional data from patient and significant other based on initial data collection. + Performs chart review prior to clinic visit to obtain historical data, saves any forms patient has completed via MyChart, checks for metric gaps in care and need for Medicare Wellness Visits and informs providers. Documents all data in Epic. + Assists patients to exam room and prepares patients for examination and/or diagnostic procedures. Monitors patient status, recognizing and reporting abnormal findings or changes in condition. + Prepare examination or treatment areas before, during and after patient use. + Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks. + Operates clinical equipment according to equipment procedure, as directed by physician (such as electrocardiograph, nebulizer, blood glucose meters, and oxygen equipment). + Recognizes emergency situations, implements emergency procedure according to clinic guidelines, administers first aid including CPR, and maintains emergency equipment and supplies. + Confirms and clarifies written orders prior to implementation of delegated tasks. + Prepares and administers medications, which include intradermal, subcutaneous, intramuscular and intravenous injections as directed by a physician. + Performs in-office point of care tests. Follows all approved NIPO guidelines unless directed otherwise by provider. + Provides lab services while phlebotomist is on break. Appropriately obtains and manages specimens, including labeling and laboratory pick up. + Performs quality controls for waived testing. Acts as a "trainer" for waived testing, and coordinates activities related to proficiency. + Assists physicians with examinations and procedures such as GYN exams. Chaperones for sensitive exams and records in Epic. + Stocks and maintains exam rooms and clinic areas with standard levels of supplies, medications, and equipment. Prepares list of needed supplies and medications for monthly order. + Performs skilled tasks such as venipuncture for the collection of blood specimens, suture removal and wound dressing changes as directed by the physician. + Documents tasks performed and nursing care data accurately in the medical record in Epic. + Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables and scales utilizing proper body mechanics and safety measures. + Performs related and delegated tasks, which include retrieving and processing messages from the prescription refill line, taking and relaying messages, facilitating interaction between patient and provider, working with providers to assure smooth and efficient patient flow, and running errands. + Notifies manager and patients of wait times. + Participates in medical education of patients and families as directed by provider and provides patient instruction for medication administration, diagnostic tests, specimen collection and methods of health promotion and disease prevention. + Obtains and provides health information for patient use as requested by the physician. + Assists with orientation of new and/or agency staff members. Participates in the clinic's quality assurance programs and committees. + Ensures that needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. + Performs minor housekeeping tasks to keep clinic areas clean and safe. + Maintains Clorox and germicidal solutions in clinic for emergency cleanups, etc. + Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to supervisor or arranges for repairs as required in the absence of the supervisor. + Participates in skill development and training through in-service programs to enhance knowledge level and to ensure mastery of patient care procedures. + Other duties as assigned. _Essential Job Functions_ + The Medical Assistant must possess the necessary skills to assist the provider with the day-to- day activities of patient care. + The Medical Assistant must be able to perform phlebotomy, give injections, use equipment found in a medical setting, perform vitals, and assist the provider with procedures, as well document in the medical record and verify that the billing sheet has been completed for all procedures completed by the lab staff. **Minimum Qualifications** + High School diploma or graduation equivalent. + Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP). If not currently certified/registered, must become certified/registered within 180 days (6 months) of date of hire. + Current certification in CPR. + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Experience using EPIC + One year in an outpatient medical setting or hospital clinic Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY ($46,800 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30a - 5:00p FLSA Status: Non-Exempt Location: Johns Hopkins Bayview Department name: SOM DOM Bay Addiction Medicine Personnel area: School of Medicine Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Student Health & Well-Being Primary Care (SHWB PC) is recruiting a **_Medical Assistant_** to work 5 days a week (40 hours per week) at the primary care clinic on the East Baltimore campus. While East Baltimore will be the primary work location for this role, the medical assistant will also provide cross coverage for the Homewood and DC campuses. This position reports directly to the Associate Director of Primary Care at East Baltimore. The Medical Assistant (MA) provides vital support functions, including, but not limited to, rooming, intake, vitals, point of care tests, EKGs, vaccine and medication administration, phlebotomy, support for in-office procedures, and care gap management. The MA functions under the direct supervision and authority of the provider when performing clinical tasks during patient care. The MA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to ensure patient safety. The MA participates in medication and procedure education for learners by providing brochures and literature, and may administer vaccines and medications as ordered by the provider. The MA documents care provided in the patient's medical record. The MA will work collaboratively with other medical assistants across the three primary care clinics on the Homewood, East Baltimore, and Washington D.C. campuses, including providing cross-site coverage. **Specific Duties and Responsibilities** + Obtains vital signs and patient history such as medications, allergies, and smoking status. + Utilizes telephonic interpreter services as needed. + Performs in-house laboratory and screening tests, procedures, and treatments per protocol and as ordered. + Administers medications and immunizations per protocol and as ordered. + Acts as a chaperone during all sensitive exams, including female gynecological exams, breast exams, and male genital exams. + Performs phlebotomy and IV placements. + Obtains all specimens, including venipuncture, as ordered. + Prepares lab specimens and accurately completes forms for transport. + Ensures safe and efficient patient flow, including reviewing clinic schedules and monitoring waiting rooms. + Tracks high-risk referrals, imaging, and lab tests. + Facilitates safe transitions of care. + Organizes practice environment to assure patient safety and quality outcomes. + Maintains exam rooms, lab(s), and supply storage area, including quality controls, inventory, and coordinating with outside contractors for biohazard waste removal, laundry, etc. + Performs monthly equipment checks. + Contributes to designated quality measures for Health Maintenance and Disease Management tracking. + Supports team with administrative tasks associated with university health compliance, secure messages, forms, medication/insurance preauthorization, and verification of demographics and third-party insurance for billing needs (lab processing). + Adheres to standard precautions for infection control. + Attends monthly meetings, participates in committee work, and provides educational programming. + Perform other duties as assigned by the supervisor, which may include assisting with new staff training, serving as a super user for EHR, etc. _Representative on SHWB and JHU/JHMI Committees_ + Attend and participate in committees assigned by the supervisor. **Minimum Qualifications** + High school diploma or graduation equivalent. + Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools. + Certification/Registration as a Medical Assistant (e.g., CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee. + Current CPR certification by the American Heart Association or the American Red Cross is required. + Must maintain MA and CPR certification/registration during the duration of employment in this position. + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Two to five years' experience in an ambulatory care setting. **Special Knowledge, Skills & Abilities** + The successful candidate should have experience working with diverse young adult patient populations and appreciate and relate effectively to individuals who hold multiple, intersecting identities, including but not limited to historically marginalized and under-represented populations, various ages and developmental status, cultural, ethnic, and socioeconomic backgrounds, international status, disability, gender, and sexual identities and presentations. + Must successfully complete all required and ongoing clinical and electronic health record-related training on a range of topics, including scheduling and point of care testing, as directed. + Must complete all required HIPAA and any other specified online training courses deemed necessary. + Ability to work independently within the scope of practice, as well as effectively in a team. + Demonstrates flexibility, the ability to anticipate needs, and multitasks in a busy and continually evolving environment. + Ability to diffuse difficult situations in a complex environment. + Knowledge of Microsoft Office Suite, including Teams, Outlook, SharePoint, Excel, and Word. + Knowledge of Power DMS is helpful. + Possess and demonstrate excellent written and oral communication and organizational skills. + Philosophical commitment to the care, development, and education of learners. + Has working knowledge of ambulatory outpatient medicine, including scheduling and medical insurance. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY (Commensurate w/exp.) Employee group: Full Time Schedule: Mon - Fr / 08:00am - 5:00pm (varies) FLSA Status: Non-Exempt Location: East Baltimore Campus Department name: Student Health & Well-Being Primary Care Personnel area: University Student Services Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking a Certified Medical Assistant (CMA) who will have duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area's policies and procedures. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. Specific Duties & Responsibilities * Collects patient information at intake. * Obtains and records patients vital signs: temperature, pulse, respiration, blood pressure, weight and height in the Electronic Medical Record (EPIC). * Obtains additional data from patient and significant other based on initial data collection. Reports abnormal findings to the provider in a timely manner. * Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. * Identifies patients with special needs. * Performs chart review prior to clinic visit to obtain historical data. * Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). * Confirms and clarifies written orders prior to implementation of delegated tasks. Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. * Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. * Appropriately obtains and manages clinic collect lab specimens per the EPIC process. * Recognizes emergency situations and implements emergency procedures according to clinic guidelines. * Provides appropriate patient instructions, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patients need for additional information, and refers to appropriate healthcare resources. * Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, linens, nourishment, forms and equipment. * Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required. * Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. * Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands. Problem solves obstacles to throughput process and notifies manager and patients of wait time. Identifies opportunities for performance improvement and provides input for the development of solutions. Identifies and uses a variety of resources to validate patient care decisions. * Supports casting. * Occasional coverage of other offsite JHU Ortho/PMR/MSK clinic locations remotely or by traveling to location; as well as, potential evening shift coverage. Age Specific Care * Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in assigned service area. * The required skills and knowledge may be gained through education training or experience. Neonate Adult: 1864 years of age, Pediatric/Adolescent: Under 18 Geriatric 65 and older. Minimum Qualifications * High School diploma or graduation equivalent. * Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools. * Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA,AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee. * Current CPR certification by the American Heart Association or the American Red Cross required. * Must maintain MA and CPR certification/registration during duration of employment in this position. * Experience using EPIC preferred. * Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Medical Assistant Job Posting Title (Working Title): Certified Medical Assistant (Orthopaedic Surgery) Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY ($45,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday 7a-8p Rotating FLSA Status: Non-Exempt Location: JH at Columbia Center Department name: SOM Ortho Adult Division Personnel area: School of Medicine

We are seeking a **_Certified Medical Assistant (CMA)_** who will have duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area's policies and procedures. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. **Specific Duties & Responsibilities** + Collects patient information at intake. + Obtains and records patients vital signs: temperature, pulse, respiration, blood pressure, weight and height in the Electronic Medical Record (EPIC). + Obtains additional data from patient and significant other based on initial data collection. Reports abnormal findings to the provider in a timely manner. + Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. + Identifies patients with special needs. + Performs chart review prior to clinic visit to obtain historical data. + Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment). + Confirms and clarifies written orders prior to implementation of delegated tasks. Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. + Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. + Appropriately obtains and manages clinic collect lab specimens per the EPIC process. + Recognizes emergency situations and implements emergency procedures according to clinic guidelines. + Provides appropriate patient instructions, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patients need for additional information, and refers to appropriate healthcare resources. + Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, linens, nourishment, forms and equipment. + Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required. + Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. + Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands. Problem solves obstacles to throughput process and notifies manager and patients of wait time. Identifies opportunities for performance improvement and provides input for the development of solutions. Identifies and uses a variety of resources to validate patient care decisions. + Supports casting. + Occasional coverage of other offsite JHU Ortho/PMR/MSK clinic locations remotely or by traveling to location; as well as, potential evening shift coverage. _Age Specific Care_ + Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in assigned service area. + The required skills and knowledge may be gained through education training or experience. Neonate Adult: 1864 years of age, Pediatric/Adolescent: Under 18 Geriatric 65 and older. **Minimum Qualifications** + High School diploma or graduation equivalent. + Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools. + Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA,AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee. + Current CPR certification by the American Heart Association or the American Red Cross required. + Must maintain MA and CPR certification/registration during duration of employment in this position. + Experience using EPIC preferred. + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Medical Assistant Job Posting Title (Working Title): Certified Medical Assistant (Orthopaedic Surgery) Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY ($45,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday 7a-8p Rotating FLSA Status: Non-Exempt Location: JH at Columbia Center Department name: SOM Ortho Adult Division Personnel area: School of Medicine Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Department Otolaryngology is seeking a Medical Assistant (MA) who will work in an outpatient setting and have responsibilities related to patient care and the clinic environment. The position is centralized and will work across specialty centers to ensure optimum flow and customer service within the clinic. Provides exemplary customer service to patients, physicians and internal customers to aid in meeting patient satisfaction goals of the department. Specific Duties & Responsibilities * Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight, and height. * Assist patients to the exam room and prepare patients for examination and/or diagnostic procedures. * Prepares examination or treatment areas before, during, and after patient use; order, stock, and maintain exam rooms and clinic areas with standard levels of supplies (only when necessary). * May assist with medical records preparation. * Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks. * Operates clinical equipment as directed by a physician. * May perform phlebotomy functions (only, when necessary, based on scheduled procedures). * Collect and process specimens according to Standard Operating Policies and Procedures at a competent level and according to age and needs of the patient population served. * Recognize emergency situations, implement emergency procedures according to clinic guidelines, and administer first aid, including CPR. * Assist patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. * Receive, sort, and transport used clinical instruments and equipment from procedural areas; perform decontamination procedures using approved detergents. * Follow detailed protocols for cleaning, disinfecting, and sterilizing endoscopic equipment after each patient use, including inspection, documentation of each step, and preparation for reprocessing to ensure compliance with infection control standards; operate specialized reprocessing machines as required. * Safely operate, monitor, and troubleshoot sterilization equipment (e.g., steam autoclaves, Medivators) to clean, sterilize, and package surgical instruments, tools, and medical devices, ensuring compliance with safety standards and procedures; maintain accurate records of sterilization cycles and instrument inspections. * Inspect instruments for cleanliness, functionality, and signs of damage; report any issues per protocol. * Assemble and package instrument trays and individual items according to count sheets and clinical use. * May perform related and delegated tasks which include requests for prescription refills, taking and relaying messages, and running clinical errands. * Ensures that soiled linens, needle containers, and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to infection control guidelines. * Independently resolves issues with daily room assignments and coordination of clinic flow; determines when to involve the clinic manager for matters beyond scope. * Telemedicine triage as needed. * Depending on clinic operational needs, the staff member may be required to assume the responsibilities of a primary full-time Medical Assistant or Patient Service Coordinator in the absence of regularly assigned personnel. * Other duties as assigned. Additional Knowledge, Abilities and Skills * Understanding the use of an electronic medical records (EMR) or electronic health records (HER) system needed but not required. * Understanding of medical terminology, anatomy, and physiology. * Familiarity with common medical procedures and protocols. * Ability to provide compassionate and effective patient care. * Skills in conducting patient assessments and recording vital signs. * Proficiency in using medical equipment (e.g., blood pressure monitors, EKG machines). * Ability to perform basic laboratory tests and prepare specimens for analysis. * Knowledge of electronic health record (EHR) systems and patient management software. * Skills in scheduling appointments, managing patient files, and processing insurance claims. (Helpful but not required. Will train.) * Understanding of HIPAA regulations and patient confidentiality requirements. * Familiarity with safety and infection control standards. * Ability to communicate clearly and effectively with patients, families, and healthcare professionals. * Skills in providing patient education on treatment plans and medication use. * Ability to assess situations quickly and make sound decisions. * Skills in handling patient concerns and addressing issues promptly. * Ability to work collaboratively with a diverse healthcare team. * Willingness to support colleagues and contribute to a positive work environment. * Skills in prioritizing tasks and managing time effectively in a fast-paced environment. * Ability to multitask while maintaining attention to detail. * Willingness to learn new procedures and adapt to changing clinical practices. * Ability to handle various patient needs and situations with flexibility. Minimum Qualifications * High School Diploma or graduation equivalent. * Completion of an accredited Medical Assistant training program required. * Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 120 days of date of hire. * Current CPR certification by the American Heart Association or the American Red Cross required. * Must maintain MA and CPR certification/registration during duration of employment in this position. * Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Experience using EPIC preferred. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $17.95 - $25.80 HRLY ($22-24/hour targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm FLSA Status: Non-Exempt Location: JH at Bethesda Department name: SOM Oto Clinic Personnel area: School of Medicine

The Department Otolaryngology is seeking a Medical Assistant (MA) who will work in an outpatient setting and have responsibilities related to patient care and the clinic environment. The position is centralized and will work across specialty centers to ensure optimum flow and customer service within the clinic. Provides exemplary customer service to patients, physicians and internal customers to aid in meeting patient satisfaction goals of the department. Specific Duties & Responsibilities * Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight, and height. * Assist patients to the exam room and prepare patients for examination and/or diagnostic procedures. * Prepares examination or treatment areas before, during, and after patient use; order, stock, and maintain exam rooms and clinic areas with standard levels of supplies (only when necessary). * May assist with medical records preparation. * Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks. * Operates clinical equipment as directed by a physician. * May perform phlebotomy functions (only, when necessary, based on scheduled procedures). * Collect and process specimens according to Standard Operating Policies and Procedures at a competent level and according to age and needs of the patient population served. * Recognize emergency situations, implement emergency procedures according to clinic guidelines, and administer first aid, including CPR. * Assist patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. * Receive, sort, and transport used clinical instruments and equipment from procedural areas; perform decontamination procedures using approved detergents. * Follow detailed protocols for cleaning, disinfecting, and sterilizing endoscopic equipment after each patient use, including inspection, documentation of each step, and preparation for reprocessing to ensure compliance with infection control standards; operate specialized reprocessing machines as required. * Safely operate, monitor, and troubleshoot sterilization equipment (e.g., steam autoclaves, Medivators) to clean, sterilize, and package surgical instruments, tools, and medical devices, ensuring compliance with safety standards and procedures; maintain accurate records of sterilization cycles and instrument inspections. * Inspect instruments for cleanliness, functionality, and signs of damage; report any issues per protocol. * Assemble and package instrument trays and individual items according to count sheets and clinical use. * May perform related and delegated tasks which include requests for prescription refills, taking and relaying messages, and running clinical errands. * Ensures that soiled linens, needle containers, and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to infection control guidelines. * Independently resolves issues with daily room assignments and coordination of clinic flow; determines when to involve the clinic manager for matters beyond scope. * Telemedicine triage as needed. * Depending on clinic operational needs, the staff member may be required to assume the responsibilities of a primary full-time Medical Assistant or Patient Service Coordinator in the absence of regularly assigned personnel. * Other duties as assigned. Additional Knowledge, Abilities and Skills * Understanding the use of an electronic medical records (EMR) or electronic health records (HER) system needed but not required. * Understanding of medical terminology, anatomy, and physiology. * Familiarity with common medical procedures and protocols. * Ability to provide compassionate and effective patient care. * Skills in conducting patient assessments and recording vital signs. * Proficiency in using medical equipment (e.g., blood pressure monitors, EKG machines). * Ability to perform basic laboratory tests and prepare specimens for analysis. * Knowledge of electronic health record (EHR) systems and patient management software. * Skills in scheduling appointments, managing patient files, and processing insurance claims. (Helpful but not required. Will train.) * Understanding of HIPAA regulations and patient confidentiality requirements. * Familiarity with safety and infection control standards. * Ability to communicate clearly and effectively with patients, families, and healthcare professionals. * Skills in providing patient education on treatment plans and medication use. * Ability to assess situations quickly and make sound decisions. * Skills in handling patient concerns and addressing issues promptly. * Ability to work collaboratively with a diverse healthcare team. * Willingness to support colleagues and contribute to a positive work environment. * Skills in prioritizing tasks and managing time effectively in a fast-paced environment. * Ability to multitask while maintaining attention to detail. * Willingness to learn new procedures and adapt to changing clinical practices. * Ability to handle various patient needs and situations with flexibility. Minimum Qualifications * High School Diploma or graduation equivalent. * Completion of an accredited Medical Assistant training program required. * Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 120 days of date of hire. * Current CPR certification by the American Heart Association or the American Red Cross required. * Must maintain MA and CPR certification/registration during duration of employment in this position. * Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Experience using EPIC preferred. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $17.95 - $25.80 HRLY ($22-24/hour targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm FLSA Status: Non-Exempt Location: JH at Bethesda Department name: SOM Oto Clinic Personnel area: School of Medicine

The Department Otolaryngology is seeking a Medical Assistant (MA) who will work in an outpatient setting and have responsibilities related to patient care and the clinic environment. The position is centralized and will work across specialty centers to ensure optimum flow and customer service within the clinic. Provides exemplary customer service to patients, physicians and internal customers to aid in meeting patient satisfaction goals of the department. Specific Duties & Responsibilities * Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight, and height. * Assist patients to the exam room and prepare patients for examination and/or diagnostic procedures. * Prepares examination or treatment areas before, during, and after patient use; order, stock, and maintain exam rooms and clinic areas with standard levels of supplies (only when necessary). * May assist with medical records preparation. * Maintains and uses principles of aseptic technique and infection control when performing clinical duties and tasks. * Operates clinical equipment as directed by a physician. * May perform phlebotomy functions (only, when necessary, based on scheduled procedures). * Collect and process specimens according to Standard Operating Policies and Procedures at a competent level and according to age and needs of the patient population served. * Recognize emergency situations, implement emergency procedures according to clinic guidelines, and administer first aid, including CPR. * Assist patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures. * Receive, sort, and transport used clinical instruments and equipment from procedural areas; perform decontamination procedures using approved detergents. * Follow detailed protocols for cleaning, disinfecting, and sterilizing endoscopic equipment after each patient use, including inspection, documentation of each step, and preparation for reprocessing to ensure compliance with infection control standards; operate specialized reprocessing machines as required. * Safely operate, monitor, and troubleshoot sterilization equipment (e.g., steam autoclaves, Medivators) to clean, sterilize, and package surgical instruments, tools, and medical devices, ensuring compliance with safety standards and procedures; maintain accurate records of sterilization cycles and instrument inspections. * Inspect instruments for cleanliness, functionality, and signs of damage; report any issues per protocol. * Assemble and package instrument trays and individual items according to count sheets and clinical use. * May perform related and delegated tasks which include requests for prescription refills, taking and relaying messages, and running clinical errands. * Ensures that soiled linens, needle containers, and potentially infectious waste are appropriately disposed of and removed from the clinic and exam area according to infection control guidelines. * Independently resolves issues with daily room assignments and coordination of clinic flow; determines when to involve the clinic manager for matters beyond scope. * Telemedicine triage as needed. * Depending on clinic operational needs, the staff member may be required to assume the responsibilities of a primary full-time Medical Assistant or Patient Service Coordinator in the absence of regularly assigned personnel. * Other duties as assigned. Additional Knowledge, Abilities and Skills * Understanding the use of an electronic medical records (EMR) or electronic health records (HER) system needed but not required. * Understanding of medical terminology, anatomy, and physiology. * Familiarity with common medical procedures and protocols. * Ability to provide compassionate and effective patient care. * Skills in conducting patient assessments and recording vital signs. * Proficiency in using medical equipment (e.g., blood pressure monitors, EKG machines). * Ability to perform basic laboratory tests and prepare specimens for analysis. * Knowledge of electronic health record (EHR) systems and patient management software. * Skills in scheduling appointments, managing patient files, and processing insurance claims. (Helpful but not required. Will train.) * Understanding of HIPAA regulations and patient confidentiality requirements. * Familiarity with safety and infection control standards. * Ability to communicate clearly and effectively with patients, families, and healthcare professionals. * Skills in providing patient education on treatment plans and medication use. * Ability to assess situations quickly and make sound decisions. * Skills in handling patient concerns and addressing issues promptly. * Ability to work collaboratively with a diverse healthcare team. * Willingness to support colleagues and contribute to a positive work environment. * Skills in prioritizing tasks and managing time effectively in a fast-paced environment. * Ability to multitask while maintaining attention to detail. * Willingness to learn new procedures and adapt to changing clinical practices. * Ability to handle various patient needs and situations with flexibility. Minimum Qualifications * High School Diploma or graduation equivalent. * Completion of an accredited Medical Assistant training program required. * Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 120 days of date of hire. * Current CPR certification by the American Heart Association or the American Red Cross required. * Must maintain MA and CPR certification/registration during duration of employment in this position. * Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Experience using EPIC preferred. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $17.95 - $25.80 HRLY ($22-24/hour targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm FLSA Status: Non-Exempt Location: JH at Bethesda Department name: SOM Oto Clinic Personnel area: School of Medicine

We are seeking a Medical Assistant (MA) whose duties and responsibilities will related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively with others, and functions as a member of the healthcare team. The MA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The MA reports to the nurse manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area's policies and procedures. The MA must demonstrate competency in all skills related to the performance of patient care. The MA maintains inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The MA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. Specific Duties and Responsibilities Clinical * Participates in the care of the patient, under direct supervision of a physician or mid-level provider, and in collaboration with the healthcare team. * Collects patient information and assessment data. * Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height. * Reports assessment findings to practitioner and records on appropriate documentation forms in a timely manner. * Obtains additional data from patient and significant other based on initial data collection. * Performs chart review prior to clinic visit to obtain historical data, including any previous ultrasounds, labs, etc. * Monitors patient status, recognizing and reporting abnormal findings or changes in condition. * Organizes patient care activities based on assessment findings. * Confirms and clarifies written orders prior to implementation of delegated tasks. * Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. * Under clinical supervision, performs delegated procedures (including injections) common to specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. * Assists practitioner in identified patient procedures/treatments/examinations (preparation, positioning, supplies, equipment). * Proactively problem-solves and identifies solutions to barriers to safety. * Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. * Performs quality control for waived testing. Acts as a "trainer" for waived testing, and coordinates activities related to proficiency. * Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Notifies physician first, then administers first aid, CPR, and maintains emergency equipment and supplies as needed. * Provides appropriate patient education, health information materials, and community resource lists as directed, and maintains educational supplies. * Identifies patient's need for additional information and refers to appropriate healthcare resources. Occasional coverage of other offsite JHH/JHU Gyn/Ob clinic locations remotely or by traveling to location. Unit Operations * In close partnership with the healthcare team, assures smooth and efficient patient flow and clinical operation. * Maintains computer log of pending studies, including lab, radiology, and other ordered tests. * Obtains lab/test results for review by provider. * Mails letters to patients notifying them of their results. * For consultations, sends copy of consultation letter, patient records and pertinent labs/study results to referring physicians in a timely fashion. * Assists patients to and from exam room and prepares patients for examination. * Assists patients in wheelchairs and stretchers, with transfers to and from exam tables, procedure tables, and scales, utilizing proper body mechanics and safety measures. * Identifies patients with special needs. * Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms, and equipment. * Recognizes patient care trends affecting unit supplies and notifies clinic manager. * Operates clinical equipment according to equipment procedures including safety and quality control checks. * Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. * Reports findings to appropriate person or arranges for repairs as required. * Ensures that soiled linen, needle containers, and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. * Performs related and delegated tasks, which includes request for prescription refills, taking and relaying messages, directing patient flow, and running errands. * Works with healthcare team to assure smooth and efficient patient flow and clinical operation. * Problem solves obstacles to throughput process and notifies manager and patients of wait time. * Maintains cleaning and sterilization of office and exam equipment. Responsibility in MA Role * Identifies self-learning needs related to job description and seeks out appropriate resources to meet learning needs. * Acts as a resource and preceptor for other medical assistants. * Participates in staff meetings by providing constructive input and facilitating problem-solving. * Identifies opportunities for performance improvement and provides input for the development of solutions. * Identifies and uses a variety of resources to validate patient care decisions. * Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in his/her assigned service area. Minimum Qualifications * High School diploma or GED and completion of an accredited Medical Assistant training program required. * Current CPR certification and MA certification required and must maintain certification for duration of employment. * Requires successful interpersonal and communication skills with patients, families, physicians, and other healthcare team members in order to foster optimal quality of outpatient care. * Experience using EPIC preferred. * Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications * Certification as a Medical Assistant (AAMA, RMA, NCCA) strongly preferred. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY ($41,600 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8am - 5pm FLSA Status: Non-Exempt Location: JH at Greenspring Station Department name: SOM OB GYN General Administration Personnel area: School of Medicine

We are seeking a **_Medical Assistant (MA)_** whose duties and responsibilities will related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively with others, and functions as a member of the healthcare team. The MA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The MA reports to the nurse manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area's policies and procedures. The MA must demonstrate competency in all skills related to the performance of patient care. The MA maintains inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The MA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area. **Specific Duties and Responsibilities** _Clinical_ + Participates in the care of the patient, under direct supervision of a physician or mid-level provider, and in collaboration with the healthcare team. + Collects patient information and assessment data. + Obtains and records patient's vital signs: temperature, pulse, respirations, blood pressure, weight and height. + Reports assessment findings to practitioner and records on appropriate documentation forms in a timely manner. + Obtains additional data from patient and significant other based on initial data collection. + Performs chart review prior to clinic visit to obtain historical data, including any previous ultrasounds, labs, etc. + Monitors patient status, recognizing and reporting abnormal findings or changes in condition. + Organizes patient care activities based on assessment findings. + Confirms and clarifies written orders prior to implementation of delegated tasks. + Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks. + Under clinical supervision, performs delegated procedures (including injections) common to specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures. + Assists practitioner in identified patient procedures/treatments/examinations (preparation, positioning, supplies, equipment). + Proactively problem-solves and identifies solutions to barriers to safety. + Appropriately obtains and manages specimens, including labeling, form completion, transport to laboratories, and log maintenance. + Performs quality control for waived testing. Acts as a "trainer" for waived testing, and coordinates activities related to proficiency. + Recognizes emergency situations and implements emergency procedures according to clinic guidelines. Notifies physician first, then administers first aid, CPR, and maintains emergency equipment and supplies as needed. + Provides appropriate patient education, health information materials, and community resource lists as directed, and maintains educational supplies. + Identifies patient's need for additional information and refers to appropriate healthcare resources. Occasional coverage of other offsite JHH/JHU Gyn/Ob clinic locations remotely or by traveling to location. _Unit Operations_ + In close partnership with the healthcare team, assures smooth and efficient patient flow and clinical operation. + Maintains computer log of pending studies, including lab, radiology, and other ordered tests. + Obtains lab/test results for review by provider. + Mails letters to patients notifying them of their results. + For consultations, sends copy of consultation letter, patient records and pertinent labs/study results to referring physicians in a timely fashion. + Assists patients to and from exam room and prepares patients for examination. + Assists patients in wheelchairs and stretchers, with transfers to and from exam tables, procedure tables, and scales, utilizing proper body mechanics and safety measures. + Identifies patients with special needs. + Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms, and equipment. + Recognizes patient care trends affecting unit supplies and notifies clinic manager. + Operates clinical equipment according to equipment procedures including safety and quality control checks. + Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. + Reports findings to appropriate person or arranges for repairs as required. + Ensures that soiled linen, needle containers, and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines. + Performs related and delegated tasks, which includes request for prescription refills, taking and relaying messages, directing patient flow, and running errands. + Works with healthcare team to assure smooth and efficient patient flow and clinical operation. + Problem solves obstacles to throughput process and notifies manager and patients of wait time. + Maintains cleaning and sterilization of office and exam equipment. _Responsibility in MA Role_ + Identifies self-learning needs related to job description and seeks out appropriate resources to meet learning needs. + Acts as a resource and preceptor for other medical assistants. + Participates in staff meetings by providing constructive input and facilitating problem-solving. + Identifies opportunities for performance improvement and provides input for the development of solutions. + Identifies and uses a variety of resources to validate patient care decisions. + Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in his/her assigned service area. **Minimum Qualifications** + High School diploma or GED and completion of an accredited Medical Assistant training program required. + Current CPR certification and MA certification required and must maintain certification for duration of employment. + Requires successful interpersonal and communication skills with patients, families, physicians, and other healthcare team members in order to foster optimal quality of outpatient care. + Experience using EPIC preferred. + Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Certification as a Medical Assistant (AAMA, RMA, NCCA) strongly preferred. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25 HRLY ($41,600 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8am - 5pm FLSA Status: Non-Exempt Location: JH at Greenspring Station Department name: SOM OB GYN General Administration Personnel area: School of Medicine Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Department of Dermatology, Cosmetic Center is seeking a **_Medical Assistant (MA)_** who will function as an integral member of the clinic team. Mandatory Rotation between general Dermatology, Cosmetics, and Surgery. Responsible for direct patient care and clinic operations, including the maintenance of the environment of care and supplies/equipment. Will share the responsibility with other clinicians in ensuring a safe environment for the patient while providing quality care and a positive patient experience. Will function clinically under the authority of the physician within the scope of their certification. Will report to the Clinic Manager, who is responsible for the administrative supervision and direction of staff, orientation and annual assessment of competencies, and the assurance of clinic-specific policies and procedures. May be asked to float between other JHU Dermatology clinics where care is similar and/or competence is evaluated, suggesting the individual is capable of providing complete and correct patient care. **Specific Duties & Responsibilities** + Operate electronic monitoring equipment. + Input and obtain data, determine appropriate information and resources needed related to clinical situation, and organize and summarize information. + Communicates with patients, families, physicians, and other health care team members to foster optimal quality of outpatient care. + Uses general physiological monitoring equipment, including but not limited to vital signs machine (automated & manual), height, weight, cardiac monitor, ECG, point-of-care equipment, sterilization equipment, scopes, and emergency equipment etc. + Identify signs indicative of a changing patient care situation and notify the appropriate individual based on the issue. + Identifies and recommends opportunities for improvement to ensure patient safety and quality outcomes. + Under the direction of the Clinic Manager, takes appropriate clinical actions using available resources to achieve positive outcomes for patients, visitors, and staff. + Independently prioritizes daily tasks and assignments. + Follows established policies and procedures. + Performs miscellaneous duties as assigned. **Minimum Qualifications** + Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools. + Certification/Registration as a Medical Assistant (e.g., CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of the date of hire. + Current CPR certification by the American Heart Association or the American Red Cross is required. + Must maintain MA and CPR certification/registration during the duration of employment in this position. **Preferred Qualifications** + Experience as a Medical Assistant, preferably in dermatology. Classified Title: Medical Assistant Role/Level/Range: ACRO40/E/02/CB Starting Salary Range: $15.40 - $23.25/HRLY (Targeted $46,000.00, Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30 AM - 5:00 PM FLSA Status: Non-Exempt Location: JH at Greenspring Station Department name: Dermatology, Cosmetic Center Personnel area: School of Medicine Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking a **_Community Outreach and Mobile Clinic Technician_** . The Baltimore City Health Department (BCHD), in collaboration with Johns Hopkins, conducts mobile clinics that deliver specialized health care services to people who use drugs (PWUD) in Baltimore City. This position will be an integral part of a multidisciplinary team that includes clinicians, community health workers, peer recovery specialists, and other staff to engage and provide services to clients living with HIV, hepatitis C (HCV), opioid use disorder, and acute or chronic wounds. This position will serve as the primary driver of and spend most of their time on the Mobile Clinic vehicle called the Spot, which parks at designated community sites with high rates of opioid-related overdose four days per week. The position will be responsible for driving the Mobile Clinic vehicle two to four days a week, assist with setting up and breaking down the clinic site along and performing basic vehicle upkeep. Clinical duties include client service orientation and registration, basic clinic flow management, simple laboratory specimen collection and point-of-care testing, and other duties as needed. The technician will engage with clients in-person on the van or during street outreach, and periodically via our telemedicine line. This position requires someone who is self-motivated, willing to work in mobile and community settings, flexible in learning new service delivery models, and energized by working collaboratively with a team. **Specific Duties & Responsibilities** + Provide program information to prospective patients regarding HIV, HCV, buprenorphine and wound care programs at all street-based locations and telemedicine visits. + Engage community members around mobile clinic sites as an ambassador for the Spot program, using a welcoming, non-judgmental approach to encourage clients to access services or refer others. + Help navigate patients through clinic enrollment process for HIV, HCV and buprenorphine programs using an electronic medical record system. This will include face-to-face visits and phone sessions, as needed. + Perform simple laboratory specimen collection and point of care testing, as needed, following mobile clinic protocols. + Navigate patients through establishing insurance through Maryland Health Connection. + Drive the Mobile Clinic Vehicle as part of routine job duties. Drive Mobile Clinic Vehicle to and from clinical site up to 4 days a week. + Inspect vehicle before and after each route/scheduled drive to ensure proper functioning. + Obey all traffic laws. + Assist with preparations and ongoing maintenance of the Mobile Clinic Vehicle, including maintaining fuel levels; ensuring overall cleanliness before, during, and after visits; performing equipment checks; maintaining inventory supplies; and performing other duties required to support the vehicle's readiness to operate and accept participant encounters. + Support the Operations Lead by coordinating and communicating maintenance needs with external vendors to ensure timely, efficient, and high-quality service delivery. + Ensure safety of all patients and staff. + Assist patients with getting on and off the Mobile Clinic Vehicle when required. + Along with other team members, set up and break down clinic site including tents and other equipment daily. + Prepare supplies for clinic days. + Other duties as assigned. **Minimum Qualifications** + High school diploma or graduation equivalent. + Two years of related experience. + A valid MD driver's license with good driving record + Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Classified Title: Community Outreach Specialist Job Posting Title (Working Title): Community Outreach and Mobile Clinic Technician (DOM Infectious Diseases) Role/Level/Range: ACRO37.5/02/CC Starting Salary Range: $15.70 - $26.25 HRLY ($50,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday-Friday 7:30am-4pm FLSA Status: Non-Exempt Location: School of Medicine Campus Department name: SOM DOM ID BCHD Personnel area: School of Medicine Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.