Senior Operations Analyst jobs at Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* **Job Function:** Sales Enablement **Job Sub** **Function:** Contract Administration and Management **Job Category:** Professional **All Job Posting Locations:** Santa Clara, California, United States of America **Job Description:** Johnson & Johnson is hiring for a **Sales Operations Analyst - Shockwave Medica** l to join our team. The position is **FULLY REMOTE** and can sit anywhere in the US **.** At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at *******************/. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that's pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque. Shockwave Medical is looking for a **Sales Operations Analyst** to join its world class team. This role is responsible for analyzing complex data, generating both conclusions and recommendations, and effectively communicating those to decision-makers. The current environment is best suited for someone with a passion for improving existing processes and who has the ability to juggle multiple priorities in a fast-paced growing organization. In this role, you'll be working with sales leadership (domestic and international) to identify issues and develop and successfully implement solutions that will improve commercial operations. Responsibilities **Analysis, Reporting, Data entry & Salesforce.com** + Self-direct and prioritize incoming requests for analysis projects. Conduct analyses, develop conclusions & communicate recommendations to Sales, Marketing, Operations, and Finance. + Maintain and update sales hierarchy and roster in all applicable systems (salesforce.com, QAD, etc.). + Create, monitor, support and manage commercial, contract and sales operations reports and dashboards in Excel, Salesforce and Tableau. + Develop standardized tools, methodologies and processes aimed at improving operational efficiency. + Manage data in CRM and other databases. **Commercial Operations Strategic Support** + Support contract management, including compliance analysis (inventory, volume, etc.) and reporting. + Lead and support key commercial operations initiatives related to system and process improvements. + Partner with different stakeholders to build and streamline commercial operations processes. + Engage in frequent interaction with sales, finance, and commercial operations teams to assist with questions, process improvements, and complex sales flows. + Contribute to various day-to-day activities and manage projects within the commercial operations team and other departments as needed. **Requirements** + Bachelor's Degree in business/technical field, or 5+ years of directly related work experience. + 2+ years' experience in Sales Operations, Finance, or other analytical function. + Strong background in a multi-disciplinary environment with the need for high flexibility. + Experience in medical device or other life sciences industry is a plus. + MBA or Salesforce.com experience is highly desired. + Ability to analyze large sets of data from multiple perspectives to generate conclusions and drive decisions. + Ability to communicate complex analyses to people from different backgrounds both verbally and in writing. + Ability to partner with key stakeholders in driving goals. + Ability to efficiently and effectively handle multiple and shifting priorities. + Self-motivated and able to work with minimal supervision. + Highly organized with excellent time management skills and a strong attention to detail. + Ability to manage ambiguity. _Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act._ _Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via_ _*******************/contact-us/careers_ _or contact AskGS to be directed to your accommodation resource._ **Required Skills:** Analytical Reasoning, Communication, Cross-Functional Collaboration, Stakeholder Engagement, Time Management **Preferred Skills:** Business Behavior, Coaching, Collaborating, Contract Management, Detail-Oriented, Document Management, Issue Escalation, Office Administration, Problem Solving, Regulatory Compliance, Relationship Building, Risk Assessments, Sales Enablement, Sales Support, Sales Terms and Conditions, Tender Management **The anticipated base pay range for this position is :** US: $79,000 - $127,650 / Bay Area : $91,000 - $147,200 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below. *********************************************

Ocular Therapeutix, Inc. (NASDAQ:OCUL) is a biopharmaceutical company focused on the formulation, development, and commercialization of innovative therapies for diseases and conditions of the eye using its proprietary bioresorbable hydrogel-based formulation technology, ELUTYX™. Ocular Therapeutix has built a robust product pipeline of drug delivery solutions developed to reduce the complexity and burden of the current standard of care and position itself to become a leader in the ophthalmic space. Outside of the ophthalmic realm and behind the doors of our headquarters in Bedford, MA, we strive to build a strong culture where employees can flourish and achieve their career goals. We encourage out of the box thinking, cross-functional collaboration, and creativity. Position Summary: This position will be located on-site at our HQ located in Bedford, MA, the Sr. Cybersecurity Operations Analyst position will be assigned to the IT Department and report to the Director, IT Cybersecurity. The position will be involved in challenging IT and Cybersecurity projects that include a wide range of technologies spread across multi-site, multi-cloud, laboratory, manufacturing, and validated environments. Along with the IT and Cybersecurity members, your purpose will be to reduce risk to the business through strengthening the security posture of the organization, detect-respond-remediate-recover from threats, streamline security processes, and improve efficiency across security resources. This position does require a desire to seek knowledge and execute duties across various Cybersecurity Work Roles and technologies. Principal Duties and Responsibilities include the following: (Other duties may be assigned) Monitor and analyze networks, endpoints, and applications for threats and anomalous activity Investigate, resolve, and tune security alerts-policies-configurations, escalations and incidents utilizing existing technologies Hunt for threats with existing tools, analyze and remediate on detected and reported threats or discovered through vulnerability assessment and pen testing Initiate incident response efforts, maintain playbooks for containment and recovery Collaborate with internal and external stakeholders to analyze technologies and associated security controls to ensure compliance with established security frameworks and regulatory requirements Protect and defend the company, reducing risk, and increasing security posturing. Coordinate with departments across the organization to resolve security issues and create new security solutions to existing and future technologies Educate yourself, take the initiative in absence of leadership, show ownership of assigned duties, and foster teamwork with IT and Cybersecurity to discuss, coordinate, schedule, and execute projects and plans Qualification Requirements: Minimum bachelor's degree in information security, cybersecurity or related information technology field Information Technology, Networking, and Cybersecurity certifications, training and education outside traditional Higher Education Proof of equivalent combination of experience and training which provides the required knowledge, skills and abilities necessary to execute the essential functions of the position. 5-10 years' experience as a Cybersecurity Analyst, Operator, Defender or Architect Work in the Biotech, Pharmaceutical, Biopharmaceutical, Healthcare, or Military sector is preferred In relation to IT/Cybersecurity: NIST, ISO, GDPR, or FDA Regulatory Controls and Frameworks Environments consisting of on-prem, multi-site, multi-cloud, multi-OS, validated, virtual, laboratory, manufacturing, and ICS/SCADA/IoT Security tools consisting of EDR, XDR, MDR, SIEM, SOCaaS, Mobile, NGFW, Zero-Trust, Training/Education, Phishing and more Access control, network security, cloud security, incident response, security policy creation, pen testing, vulnerability assessment, and hardening of OS/Network/Application security Learn new technologies, create and streamline processes, improve alerts/policies/rules for detection and alerting, gathering and reporting on metrics Salary Range$155,000-$170,000 USD Ocular Therapeutix is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. Ocular Therapeutix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. For information on how Ocular Therapeutix collects, stores, and utilizes candidate information please see our privacy policy found at ************************************** For the Privacy Notice for California Job Applicants, please see CCPA Applicant Notice.

Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at ************************************ to be considered for internal opportunities. Pay Range USD $58,460.00 - USD $70,434.00 /Yr. STAR Bonus % (At Risk Maximum) 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview Navitus Health Solutions is seeking an Implementation Operations Analyst to join our team! The Analyst, Implementation Operations supports the development and maintenance of implementation processes, tools, and systems. This role analyzes data to identify trends and collaborates with internal teams to ensure operational compliance and support business development efforts. The Analyst contributes to process improvements and assists in resolving implementation-related issues under the guidance of senior team members. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Support the creation and delivery of the department roadmap by contributing data and coordinating with stakeholders Maintain and update implementation processes for assigned lines of business Create and maintain implementation tools and training materials as directed Recommend areas for automation and support implementation of efficiency improvements Generate and maintain reports for leadership review Deliver training sessions and update materials as needed Report team metrics including but not limited to the following - Performance Guarantee, weekly client status report, Pre and Post Go Live Client Status report, Post Go Live issue resolution Management Maintain understanding of systems to support business objectives Support resolution of business and technical issues, documenting potential root causes and preventative actions Seek opportunities to initiate and manage projects to improve existing processes, delivering enhanced quality and efficiency companywide Work with end users to understand needs, make recommendations, and incorporate processes (workflows, tasks, and dashboards) Monitor compliance metrics and report discrepancies Participate in internal process audits, assist in root-causing issues, and support capacity to demand initiatives Other duties as assigned Qualifications What our team expects from you? Bachelor's degree in business, healthcare administration, or related area; or equivalent work experience required 2+ years of experience with continuous improvement, data analytics, documentation/training, implementation, or account management required Knowledge of Navitus or healthcare industry required Participate in, adhere to, and support compliance program objectives The ability to consistently interact cooperatively and respectfully with other employees What can you expect from Navitus? Top of the industry benefits for Health, Dental, and Vision insurance 20 days paid time off 4 weeks paid parental leave 9 paid holidays 401K company match of up to 5% - No vesting requirement Adoption Assistance Program Flexible Spending Account Educational Assistance Plan and Professional Membership assistance Referral Bonus Program - up to $750! #LI-Remote Location : Address Remote Location : Country US

This position will be located on-site at our HQ located in Bedford, MA, the Sr. Cybersecurity Operations Analyst position will be assigned to the IT Department and report to the Director, IT Cybersecurity. The position will be involved in challenging IT and Cybersecurity projects that include a wide range of technologies spread across multi-site, multi-cloud, laboratory, manufacturing, and validated environments. Along with the IT and Cybersecurity members, your purpose will be to reduce risk to the business through strengthening the security posture of the organization, detect-respond-remediate-recover from threats, streamline security processes, and improve efficiency across security resources. This position does require a desire to seek knowledge and execute duties across various Cybersecurity Work Roles and technologies. Principal Duties and Responsibilities include the following: (Other duties may be assigned) * Monitor and analyze networks, endpoints, and applications for threats and anomalous activity * Investigate, resolve, and tune security alerts-policies-configurations, escalations and incidents utilizing existing technologies * Hunt for threats with existing tools, analyze and remediate on detected and reported threats or discovered through vulnerability assessment and pen testing * Initiate incident response efforts, maintain playbooks for containment and recovery * Collaborate with internal and external stakeholders to analyze technologies and associated security controls to ensure compliance with established security frameworks and regulatory requirements * Protect and defend the company, reducing risk, and increasing security posturing. * Coordinate with departments across the organization to resolve security issues and create new security solutions to existing and future technologies * Educate yourself, take the initiative in absence of leadership, show ownership of assigned duties, and foster teamwork with IT and Cybersecurity to discuss, coordinate, schedule, and execute projects and plans Qualification Requirements: * Minimum bachelor's degree in information security, cybersecurity or related information technology field * Information Technology, Networking, and Cybersecurity certifications, training and education outside traditional Higher Education * Proof of equivalent combination of experience and training which provides the required knowledge, skills and abilities necessary to execute the essential functions of the position. * 5-10 years' experience as a Cybersecurity Analyst, Operator, Defender or Architect * Work in the Biotech, Pharmaceutical, Biopharmaceutical, Healthcare, or Military sector is preferred * In relation to IT/Cybersecurity: NIST, ISO, GDPR, or FDA Regulatory Controls and Frameworks * Environments consisting of on-prem, multi-site, multi-cloud, multi-OS, validated, virtual, laboratory, manufacturing, and ICS/SCADA/IoT * Security tools consisting of EDR, XDR, MDR, SIEM, SOCaaS, Mobile, NGFW, Zero-Trust, Training/Education, Phishing and more * Access control, network security, cloud security, incident response, security policy creation, pen testing, vulnerability assessment, and hardening of OS/Network/Application security * Learn new technologies, create and streamline processes, improve alerts/policies/rules for detection and alerting, gathering and reporting on metrics

Job Title: Patient Support Services - CRM (Salesforce Health Cloud) Business Process Analyst About the Job Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. We are seeking a skilled Business Process Analyst to join our Patient Support Services team, playing a critical role in optimizing and enhancing our CRM (Health Cloud) Platform. This position focuses on analyzing, documenting, and improving business processes that directly impact patient care delivery and support services. The ideal candidate will bridge the gap between business stakeholders and technical teams, translating requirements into actionable solutions that enhance patient outcomes and operational efficiency. As a Business Process Analyst, you will work at the intersection of healthcare operations and technology, ensuring our patient support platforms align with evolving business needs. You will be instrumental in driving continuous improvement initiatives and enabling data-driven decision-making across our patient support ecosystem. About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. Main Responsibilities: Conduct stakeholder interviews, workshops, and requirements gathering sessions to understand business needs. Perform gap analysis between current and desired business state and understand impact to upstream and downstream processes (reporting) Create and maintain detailed business requirements documents (BRD) Participate in the design, build, and implementation of any/all related CRM initiatives including writing user stories, participating in grooming sessions, sprint planning, and executing UAT scripts. Support PSS data management strategy in the design, integration, and migration activities. Analyze business processes and identify opportunities for improvements following industry best practices. Develop deep knowledge of the patient journey, platforms, and systems used to support our patients and providers. Work with our internal and/or external teams to support and or troubleshoot issues as needed. About You Completion of a bachelor's degree (or higher) or another closely related field. 3+ years of experience building CRM solutions or working within PSS or other bio-pharmaceutical experience. Experience with Salesforce Health Cloud and ecosystems- Certifications a plus. Preferences: Proven ability to lead and influence teams without direct authority. Highly self-directed; proactively and independently work issues and manage projects with minimal direction. Proven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment. Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #LI-Onsite #vhd Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $100,500.00 - $145,166.66 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

Job Title: Patient Support Services Business Process Analyst About the Job Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. We are seeking a skilled Business Process Analyst to join our Patient Support Services team, playing a critical role in optimizing and enhancing our CRM (Health Cloud) Platform. This position focuses on analyzing, documenting, and improving business processes that directly impact patient care delivery and support services. The ideal candidate will bridge the gap between business stakeholders and technical teams, translating requirements into actionable solutions that enhance patient outcomes and operational efficiency. As a Business Process Analyst, you will work at the intersection of healthcare operations and technology, ensuring our patient support platforms align with evolving business needs. You will be instrumental in driving continuous improvement initiatives and enabling data-driven decision-making across our patient support ecosystem. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. Main Responsibilities: * Conduct stakeholder interviews, workshops, and requirements gathering sessions to understand business needs. * Perform gap analysis between current and desired business state and understand impact to upstream and downstream processes (reporting) * Create and maintain detailed business requirements documents (BRD) * Participate in the design, build, and implementation of any/all related CRM initiatives including writing user stories, participating in grooming sessions, sprint planning, and executing UAT scripts. * Support PSS data management strategy in the design, integration, and migration activities. * Analyze business processes and identify opportunities for improvements following industry best practices. * Develop deep knowledge of the patient journey, platforms, and systems used to support our patients and providers. * Work with our internal and/or external teams to support and or troubleshoot issues as needed. About You * Completion of a bachelor's degree (or higher) or another closely related field. * 3+ years of experience building CRM solutions or working within PSS or other bio-pharmaceutical experience. Preferences * Experience with Salesforce Health Cloud and ecosystems - Certifications a plus. * Proven ability to lead and influence teams without direct authority. * Highly self-directed; proactively and independently work issues and manage projects with minimal direction. * Proven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment Why Choose Us? * Bring the miracles of science to life alongside a supportive, future-focused team. * Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. * Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. * Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #vhd #LI-Hybrid Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $100,500.00 - $145,166.66 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

**Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Business Process Analyst **About the Job** Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. We are seeking a skilled Business Process Analyst to join our Patient Support Services team, playing a critical role in optimizing and enhancing our CRM (Health Cloud) Platform. This position focuses on analyzing, documenting, and improving business processes that directly impact patient care delivery and support services. The ideal candidate will bridge the gap between business stakeholders and technical teams, translating requirements into actionable solutions that enhance patient outcomes and operational efficiency. As a Business Process Analyst, you will work at the intersection of healthcare operations and technology, ensuring our patient support platforms align with evolving business needs. You will be instrumental in driving continuous improvement initiatives and enabling data-driven decision-making across our patient support ecosystem. **About Sanofi:** We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. **Main Responsibilities:** + Conduct stakeholder interviews, workshops, and requirements gathering sessions to understand business needs. + Perform gap analysis between current and desired business state and understand impact to upstream and downstream processes (reporting) + Create and maintain detailed business requirements documents (BRD) + Participate in the design, build, and implementation of any/all related CRM initiatives including writing user stories, participating in grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the design, integration, and migration activities. + Analyze business processes and identify opportunities for improvements following industry best practices. + Develop deep knowledge of the patient journey, platforms, and systems used to support our patients and providers. + Work with our internal and/or external teams to support and or troubleshoot issues as needed. **About You** + Completion of a bachelor's degree (or higher) or another closely related field. + 3+ years of experience building CRM solutions or working within PSS or other bio-pharmaceutical experience. + Experience with Salesforce Health Cloud and ecosystems- Certifications a plus. **Preferences:** + Proven ability to lead and influence teams without direct authority. + Highly self-directed; proactively and independently work issues and manage projects with minimal direction. + Proven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment. **Why Choose Us?** + Bring the miracles of science to life alongside a supportive, future-focused team. + Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. + Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. + Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. \#GD-SG \#LI-GZ \#LI-Onsite \#vhd **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (************************************************** and check out our Diversity Equity and Inclusion actions at sanofi.com (************************************************************************ ! _US and Puerto Rico Residents Only_ Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. _North America Applicants Only_ The salary range for this position is: $100,500.00 - $145,166.66 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK (********************************************************************************************************* . Global Terms & Conditions and Data Privacy Statement (*************************************************************** Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting ************** or via our movie We are Sanofi (***************************** As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (************************************************

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)? Are you looking for a work environment that values trust, proactivity, and autonomy? Are our Engineering principles aligned with your vision? Then Pennylane is the right place for you ! Our vision We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business. About us Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!) In 5 years of existence, we've managed to : Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants Raise a total of €225 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... Grow from 7 cofounders to 900 happy Pennylaners : we're now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor. Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings Already more than 700,000 small and medium-sized enterprises (SMEs) and over 5000 accounting firms use Pennylane in France! Context In 2024, we implemented an organizational structure built around business 'tracks'. This approach integrates key stakeholders across marketing, sales, product, and customer care into unified teams focused on specific product lines or client segments. Each track is empowered with dedicated resources (e.g. product marketing, data, and education). Our SME (Small and Medium-sized Enterprises) track represents a strategic priority for our organization. This dedicated team is responsible for developing our comprehensive SME offering, accelerating client acquisition, enhancing customer satisfaction, and establishing operational excellence within this segment. As our cross-functional initiatives expand, we now require robust frameworks for process management, performance analytics, and operational efficiency. We are seeking an exceptional Strategy & Operations professional who will be instrumental in building these critical capabilities and driving our SME track toward sustainable growth and market leadership. Why this role matters The Strategy & Operations role will serve as the connective tissue between our strategic vision and day-to-day execution. You will help transform ambitious goals into actionable roadmaps, establish metrics that matter, and develop the operational infrastructure needed to scale our SME business efficiently and effectively. Skills & qualifications Experience > 5-8 years in Strategy & Operations with demonstrable impact in scaling business operations > Proven track record of translating strategic initiatives into executable operational plans and projects > Proficiency in SQL (or willingness to learn) and data analysis tools to drive decision-making independently Core competencies > Strategic vision: ability to connect business objectives with operational requirements while maintaining focus on long-term goals > Analytical excellence: skilled at distilling complex data into actionable insights that drive business outcomes > Project management rigor: experience leading cross-functional initiatives from conception to implementation > Communication and influence: exceptional ability to articulate complex concepts clearly and persuade diverse stakeholders > Collaborative leadership: talent for building productive relationships > Problem-solving orientation: demonstrated ability to identify root causes and develop innovative, practical solutions Scope and Responsibilities Strategic planning and execution > Partner with the SME product leadership to define, prioritize, and implement operational roadmaps aligned with business objectives > Design and establish scalable operational frameworks that support our growing SME segment Data-driven decision making > Lead comprehensive analyses to identify market opportunities, operational inefficiencies, and growth levers > Develop actionable insights and recommendations based on quantitative and qualitative research Project leadership > Spearhead strategic initiatives and pilot programs from ideation through implementation and measurement > Identify and manage complex, cross-functional projects with multiple stakeholders and competing priorities Cross-functional orchestration >Serve as the operational nexus between the SME track and horizontal teams including care, sales, and product >Facilitate effective collaboration and alignment across organizational boundaries Performance management >Own the OKR process for the SME track, ensuring clarity of objectives and accountability for results >Design and implement robust tracking mechanisms to monitor performance against key metrics >Proactively identify performance gaps and develop action plans to address them Hiring process > Talent Acquisition screening (30 min) > Hiring manager discussion and screening (45-60 min) > Case (90 min) > Final round with our leadership team (45-60 min) Last but not least We're open regarding the profile we're looking for. Research has shown that some people are less likely to apply than others if they don't feel like they meet the full list of criteria. So we have decided to take it down entirely. We have tried to give you as many details as we could about the purpose, missions, and environment of this role; it is now up to you to tell us if you think this is a position in which you could a) have fun and b) bring value to our company. If you're hesitating, we encourage you to apply anyway: worst case scenario, you might lose a few minutes, and in the best case, it will be the start of a meaningful and long-lasting collaboration. We also want to emphasize that we fully embrace diversity and that we're doing our best to create a safe and inclusive environment. We are committed to providing equal employment opportunities regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at. To end with a humble illustration of our commitment, we've recently signed the Pacte Parité to set concrete goals in building a better and more inclusive workplace in the years to come. What do we do to make your work life easier Wherever you are based, you will get 25 vacations days paid by Pennylane You'll have a competitive compensation package You'll get company shares to enjoy a piece of the success story you're building with us You'll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it ️ Through our partner Gymlib, you'll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness You'll have access to Busuu to perfect your English or your French You'll get the latest Apple equipment Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone. If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…) We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries. Who are we looking for ? To thrive at Pennylane, you need : * To speak English (level is assessed and appreciated according to the department you're applying to) * To be energized by an ever-shifting work environment * To be highly collaborative (within your team or other stakeholders) * Sufficiently experienced to prioritize business-led actions on your day to day activity We know that some people are less likely to apply than others, if they don't feel like they meet the full list of criteria. If you're hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration. We also want to emphasize that we fully embrace diversity, equity and inclusion and that we're doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.

About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.Position Overview The Project Management Office is seeking a skilled Business Analyst to support our pharmacy dispensing operations initiatives. This role will focus primarily on translating business needs into detailed user stories and requirements that drive successful project delivery. The ideal candidate combines strong user story writing expertise with pharmacy operations knowledge to ensure development teams have clear, actionable requirements that meet operational needs. Key Responsibilities User Story Development & Requirements Management Create comprehensive, well-structured user stories with clear acceptance criteria using Agile/Scrum methodology in Jira Collaborate with pharmacy operations stakeholders to elicit detailed functional and non-functional requirements Break down complex pharmacy workflows into granular, actionable user stories that development teams can estimate and execute Write clear acceptance criteria that define "done" and ensure alignment with business objectives Maintain and prioritize product backlogs in collaboration with product owners and project managers Stakeholder Engagement & Requirements Gathering Partner with operations teams, pharmacists, technicians, and leadership to understand business needs and pain points Facilitate requirements gathering sessions, story mapping workshops, and backlog refinement meetings Translate operational challenges into user-centric stories that prioritize patient safety and operational efficiency Serve as the voice of the business, ensuring user stories accurately reflect pharmacy operational realities Validate requirements with stakeholders through regular reviews and demos Agile Project Support Participate in sprint planning, daily stand-ups, and retrospectives to support Agile delivery teams Clarify user story details and acceptance criteria during sprint execution Support user acceptance testing (UAT) by creating test scenarios based on acceptance criteria Track story progress and completion using Jira dashboards and reporting Identify and document dependencies, risks, and blockers that may impact story delivery Process Documentation Create and maintain standard operating procedures (SOPs) and process flows in Confluence as needed to support user story context Develop visual process diagrams that help teams understand current and future state workflows Document business rules and logic that inform user story requirements Required Qualifications Education & Experience Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, or related field Minimum 3-5 years of experience as a Business Analyst with strong focus on user story creation Experience writing user stories in Agile/Scrum environments with proven track record of quality requirements delivery Experience in pharmacy operations strongly preferred (retail pharmacy, hospital pharmacy, mail-order pharmacy, or pharmacy benefit management) Technical Skills Expert-level proficiency in Jira for user story creation, backlog management, and tracking Strong working knowledge of Confluence for requirements documentation and collaboration Experience with process mapping tools (Miro, Lucidchart) to visualize workflows supporting user stories Proficient in Microsoft Office Suite, particularly Excel for analysis and PowerPoint for presentations Familiarity with Agile/Scrum tools and practices Professional Competencies Exceptional user story writing skills with ability to create clear, concise, and testable requirements Quick learner with demonstrated ability to rapidly understand pharmacy dispensing operations and translate them into requirements Strong analytical skills with ability to decompose complex processes into manageable stories Excellent communication skills to facilitate requirements discussions with technical and non-technical audiences Meticulous attention to detail ensuring accuracy and completeness in acceptance criteria Self-motivated with strong organizational abilities to manage multiple backlogs and priorities Collaborative mindset with ability to work effectively in cross-functional Agile teams Preferred Qualifications Understanding of pharmacy dispensing workflows, medication fulfillment processes, and pharmacy regulations Experience with pharmacy management systems or healthcare IT implementations Certification in Business Analysis (CBAP, CCBA) or Agile practices (CSPO, CSM) Familiarity with healthcare compliance requirements (HIPAA, DEA regulations) Experience with user story mapping techniques and tools Work Environment & Physical Requirements Position requires regular commute to office location in Davie, Florida Standard office environment with extended periods at computer workstation May require occasional visits to pharmacy operational sites for requirements gathering Flexibility to adjust schedule for sprint ceremonies and stakeholder meetings 100% on site in Davie, FL Pay Range$80,000-$85,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Paid public holidays At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

Job DescriptionAbout Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.Position Overview The Project Management Office is seeking a skilled Business Analyst to support our pharmacy dispensing operations initiatives. This role will focus primarily on translating business needs into detailed user stories and requirements that drive successful project delivery. The ideal candidate combines strong user story writing expertise with pharmacy operations knowledge to ensure development teams have clear, actionable requirements that meet operational needs. Key Responsibilities User Story Development & Requirements Management Create comprehensive, well-structured user stories with clear acceptance criteria using Agile/Scrum methodology in Jira Collaborate with pharmacy operations stakeholders to elicit detailed functional and non-functional requirements Break down complex pharmacy workflows into granular, actionable user stories that development teams can estimate and execute Write clear acceptance criteria that define "done" and ensure alignment with business objectives Maintain and prioritize product backlogs in collaboration with product owners and project managers Stakeholder Engagement & Requirements Gathering Partner with operations teams, pharmacists, technicians, and leadership to understand business needs and pain points Facilitate requirements gathering sessions, story mapping workshops, and backlog refinement meetings Translate operational challenges into user-centric stories that prioritize patient safety and operational efficiency Serve as the voice of the business, ensuring user stories accurately reflect pharmacy operational realities Validate requirements with stakeholders through regular reviews and demos Agile Project Support Participate in sprint planning, daily stand-ups, and retrospectives to support Agile delivery teams Clarify user story details and acceptance criteria during sprint execution Support user acceptance testing (UAT) by creating test scenarios based on acceptance criteria Track story progress and completion using Jira dashboards and reporting Identify and document dependencies, risks, and blockers that may impact story delivery Process Documentation Create and maintain standard operating procedures (SOPs) and process flows in Confluence as needed to support user story context Develop visual process diagrams that help teams understand current and future state workflows Document business rules and logic that inform user story requirements Required Qualifications Education & Experience Bachelor's degree in Business Administration, Healthcare Administration, Information Systems, or related field Minimum 3-5 years of experience as a Business Analyst with strong focus on user story creation Experience writing user stories in Agile/Scrum environments with proven track record of quality requirements delivery Experience in pharmacy operations strongly preferred (retail pharmacy, hospital pharmacy, mail-order pharmacy, or pharmacy benefit management) Technical Skills Expert-level proficiency in Jira for user story creation, backlog management, and tracking Strong working knowledge of Confluence for requirements documentation and collaboration Experience with process mapping tools (Miro, Lucidchart) to visualize workflows supporting user stories Proficient in Microsoft Office Suite, particularly Excel for analysis and PowerPoint for presentations Familiarity with Agile/Scrum tools and practices Professional Competencies Exceptional user story writing skills with ability to create clear, concise, and testable requirements Quick learner with demonstrated ability to rapidly understand pharmacy dispensing operations and translate them into requirements Strong analytical skills with ability to decompose complex processes into manageable stories Excellent communication skills to facilitate requirements discussions with technical and non-technical audiences Meticulous attention to detail ensuring accuracy and completeness in acceptance criteria Self-motivated with strong organizational abilities to manage multiple backlogs and priorities Collaborative mindset with ability to work effectively in cross-functional Agile teams Preferred Qualifications Understanding of pharmacy dispensing workflows, medication fulfillment processes, and pharmacy regulations Experience with pharmacy management systems or healthcare IT implementations Certification in Business Analysis (CBAP, CCBA) or Agile practices (CSPO, CSM) Familiarity with healthcare compliance requirements (HIPAA, DEA regulations) Experience with user story mapping techniques and tools Work Environment & Physical Requirements Position requires regular commute to office location in Davie, Florida Standard office environment with extended periods at computer workstation May require occasional visits to pharmacy operational sites for requirements gathering Flexibility to adjust schedule for sprint ceremonies and stakeholder meetings 100% on site in Davie, FL Pay Range$80,000-$85,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Paid public holidays At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

Home Solutions is seeking a Revenue Operations Analyst to join our fast growing team. In this role, you'll collaborate with cross-functional teams to turn data into strategy, enhancing business performance, partner outcomes, and overall profitability. By combining analytical rigor with marketing insights, you'll streamline processes, elevate decision-making, and create value across the business. This role is ideal for someone early in their career who's eager to build strong analytical and operational skills while learning from experienced colleagues. Home Solutions' mission is to simplify home services for homeowners and contractors. Our vision is to build the #1 digital distribution platform for researching, financing, and purchasing home services. We're only just scratching the surface of the possibilities in this space-and you'll play a key role in helping us grow. Your Day-to-Day Provide insights through analysis of revenue, conversion, and performance data to drive business decisions, partnership negotiations, and financial results Collaborate with partnerships and marketing teams to drive partner growth, inform optimization strategies, and support seamless partner onboarding Own key operational initiatives and identify opportunities to improve efficiency and profitability across marketing channels, partners, and categories Drive partner quality management, developing win-win strategies that fuel mutual growth Leverage AI tools and automation to streamline reporting and accelerate decision-making Build and maintain dashboards that surface critical KPIs for operations and partnerships teams, enabling focus, prioritization, and precision in execution About You 1-3 years of experience in a highly analytical role-data analytics, consulting, finance, or strategy; marketing exposure is a bonus Bachelor's degree in a quantitative field (e.g. economics, business, statistics, or similar) is preferred AI-forward mindset; curious about using emerging tools to automate workflows and enhance insights Comfortable with making real-time decisions based on large volumes of data, conducting ROI analysis, and presenting data and recommendations to senior team members on a regular basis Proficient in Excel/Google Sheets and familiar with SQL; experience with BI tools like Tableau or Sigma is a plus Energized by the intersection of marketing, analytics, and business performance Thrive in fast-paced, ever-evolving environments where priorities shift and learning happens on the fly Alignment with our core values: Grow Without Limits, Get After It, Act With Focus, and Build The Team About Us Launched in Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and matches homeowners with the right service provider to meet their needs. Our purpose is simple: Simplify Home Services. We aspire to transform the way homeowners and end-service providers engage. Through our media, alerts, and brand solutions, Home Solutions has a proprietary audience of 47M+ homeowners and prime real estate in search engines. We are on a mission to make homeownership easier by creating high quality content that pairs consumers with providers in a range of related categories. Home Solutions was incubated within Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio includes several businesses and over 50+ websites that help consumers navigate choices through online marketplaces. Headquartered in Raleigh and Charlotte, we are always looking to find the right people to help us continue to grow this business and place a high value on teammates with a growth mindset and a "get after it" mentality. Why You Should Join Us Results: Home Solutions is the fastest-growing marketplace company in the home services category. Opportunity: Home services is a $600 billion market that largely still operates like it's 1999. During the next decade, we anticipate a huge digital transformation in the category, and marketplace companies will lead the way. Ownership & Impact: We seek talented people with the desire to own and run parts of the business that drive company performance. Leadership is fully aligned and incentivized around our growth-focused mission. Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless. Career Growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly. Stability: We are privately owned, have no debt, and have significant cash to invest. Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun. The Package We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about. EEOC Statement All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

Position - Business Analyst - Investment Operations (Wires Management) Location - NYC, NY (onsite 3 days per week) Duration - Long -Term Contract Job Description: Position Summary: Our client is searching for a business -focused technologist and functional subject matter expert to assist with advancing the technology capabilities of the Middle Office and Controllers businesses. The individual will work closely with key stakeholders in the Investment Operations functions to lead projects, gather and document business requirements, and coordinate the development, testing, implementation, and ongoing support of these requirements. Responsibilities: Work with middle office Ops professionals to understand and produce business and functional requirements and collaborate with the development teams to implement solutions. Work with clients' internal resources and application vendors to establish the appropriate development approach and timeline. Track and maintain project plans, risk matrices, issues lists, and all related project artifacts to ensure successful implementation of related engagements. Develop comprehensive test cases and participate in development and QA Testing. Communicate effectively with stakeholders and build relationships continuously. Assist with the analysis of middle office platform processes and capabilities and the ongoing development of a technology strategy. Partner with the business to ensure SLAs and other key metrics are met or exceeded. Identify best practices for optimizing system use both internally and externally. Act as an escalation point for support issues and increase in -house functional support resolution with well -documented RCA and permanent resolutions. Requirements Experience Required: 12+ years of industry full -cycle experience in SDLC methodologies and approaches, including refining business requirements and defining functional specifications, development, and testing. 8+ years of experience with C#, Python, SQL and Excel Macros. Experience with a leading wire management platform is required. IVP Cash Master is strongly preferred. Experience with systems that manage SSI for wire transfers, generate Swift messages, automate cash settlements, and straight -through processing. Experience in payment processing and SWIFT message formats such as MT1XX, MT2XX, and MT9XX. Experience with Business Analysis methodologies and use case modeling with excellent conceptualization, analytical, and logic skills. Deep understanding of the middle office functions and knowledge of credit instruments (Bank Loans, Bonds, Derivatives, etc.) Excellent communication skills, with the ability to work with business users, technical teams, and stakeholders. While adept at listening and soliciting feedback from all teams. Must be self -directed and motivated while being a solid team player with a strong work ethic. Ability to thrive in a high -intensity, fast -paced environment and prioritize/deliver multiple active projects. Educational Requirements: An advanced degree from a top university is strongly desired

About Us Rho is the modern banking platform built for startups. Open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support. About the Role Rho is on a mission to hire exceptional talent-and scaling that mission requires operational excellence. As our Manager, People Programs & Operations, you'll own the systems, data, and programs that power both our hiring engine and our broader People function. From day-to-day execution to long-range planning, this role sits at the intersection of process, tools, and strategy-building the infrastructure that keeps our People and Talent teams running with precision and insight. You'll be a force multiplier across Rho's People organization-driving clarity, consistency, and momentum across talent acquisition, people systems, analytics, and employee programs. This role reports directly to Rho's Head of Talent & People and is based full-time in our Salt Lake City. What You'll Do People Operations Oversee core People systems (HRIS, ATS, integrations), ensuring data accuracy and seamless connectivity across platforms. Build and maintain People analytics that surface insights on headcount, hiring velocity, onboarding, and retention. Streamline key People programs-from onboarding and performance reviews to engagement surveys and internal mobility. Collaborate with Finance and IT on headcount planning, system permissions, and process automation. Maintain clear documentation and process standards to support compliance, transparency, and operational scale. Talent Operations Own the systems, workflows, and data integrity that underpin every search-from launch to close. Design and run recruiting programs, including interviewer enablement, vendor management, and early-career hiring. Generate weekly dashboards and insights to track funnel health and drive smarter decisions. Partner with recruiters and hiring managers to ensure disciplined execution and a consistent candidate experience. Optimize our use of Ashby and related tools to unlock automation, reporting, and scale. What You Bring 4+ years of experience in people operations or business operations ideally within a high-growth company. Bonus points if you've been an HRBP or hands-on recruiter! Proven ability to build scalable processes that enhance speed, quality, and consistency. Strong data literacy-you're comfortable with dashboards, spreadsheets, and metrics-driven storytelling. Experience managing or integrating ATS and HRIS systems (bonus points for Ashby and BambooHR). A systems mindset and operational rigor; you see how small process fixes unlock big outcomes. Clear, concise communication and a bias toward ownership and follow-through. Enthusiasm for helping great people do great work-faster, smarter, and with clarity. Our people are our most valuable asset. The salary range for this role is $110,000 - $150,000. Base salary may vary depending on relevant experience, skills, and business needs. In addition to base pay, Rho offers equity, healthcare benefits, and paid time off. Diversity is a core value at Rho. We're passionate about building and sustaining an inclusive and equitable environment for all those involved with our mission, including employees, contractors, candidates, customers and vendors. We believe every member of the Rho community enriches our ability to provide a broad range of ways to understand and engage with the market, identify problems, and drive solutions that align with our mission. We welcome all qualified applications and support each of our Rho'ers with ongoing professional growth opportunities.

Brookhaven National Laboratory is committed to employee success and we believe that a comprehensive employee benefits program is an important and meaningful part of the compensation employees receive. Review more information at BNL | Benefits Program The Project Management Center provides deployed support for project management processes related to scope, cost, schedule, and risk management during all phases of Laboratory projects, as well as project management training. Position Overview: Project Management Center (PMC) is responsible for providing Project Management expertise to the Principal Investigator or Project Director/Manager including expertise in initial planning, cost estimating, scheduling, risk assessment, EVMS reporting, change control and project management training and documentation. The Senior Project Management Systems Analyst will play a central role within PMC and report to the PMC Manager. The selected candidate will draw upon a sophisticated understanding of project management methodology and project control practices and will provide subject matter expertise in Project Controls/ Project Management tools and systems. The candidate will design, plan, and implement the architecture of complex integrated tools/ systems that support the project controls and project management functions at BNL. The candidate will represent the organization as the single point of contact for facilitating enterprise system function of the entire BNL portfolio of projects and programs to implement cost and schedule project planning and control functions for large scientific construction projects and smaller Research and Development projects. Essential Duties and Responsibilities: * Responsible for BNL Project Management systems architecture and applications for the Laboratory's Earned Value Management System. These systems include (but are not limited to): Oracle Primavera P6, Deltek Cobra, Deltek Acumen, Safran Risk, Microsoft SharePoint, Excel and several in-house applications for estimation, reporting, resource analysis etc. * Coordinate with PMC management, DOE, external vendors and BNL IT point of contacts, to maintain and upgrade the BNL Project Management System and all components associated with the system to align with project/program/portfolio requirements. * Information systems related tasks include web and VBA tools development, enhancements, and system administration, in addition to creating scalable, reliable, and efficient solutions to meet the PMC's technological needs to enhance BNL project management processes. * Shares responsibility for ensuring the systems implemented support the BSA's certified Earned Value Management System (EVMS) and associated EVM Procedures to maintain BNL's project management certification. * Develops and implements policies and procedures related to the PMC systems to ensure support and meet the needs of programmatic end users. Defines systems requirements based on user requirements, cost implications, and required integration with existing applications, systems, or platforms. * Defines technical standards and functionality tests of all commercial and in-house tools. * Develops specifications, prototypes, or initial system specific user guides. Identifies and implements creative and innovative process improvements through process and system analysis and evaluation. * Assist in providing technical support to PMC staff working on specific projects and coordinating the work of other related specialists. * Coordinate with the PMC management and support the strategic vision for the PMC through development of systems-based capabilities and resources. This includes leading the development and maintenance of applications in accordance with current DOE and applicable industry directives and regulations. Provides enhancement and remains current with DOE and industry best practices by participating in DOE and industry recognized working groups and supporting DOE project reviews. Required Knowledge, Skills, and Abilities: * Bachelor's Degree in Business Management, Engineering, Project Management or other related field or equivalent experience, generally on the basis of 2:1 (experience: college) years * Minimum of ten (10) years of professional cost/scheduling experience with experience in supporting or leading the Project controls tools and systems development, enhancement, and maintenance efforts. * Solid understanding of Excel and VBA project controls tools and systems development. * Solid knowledge of cost estimating, budgeting and control and integrated project management. * Solid understanding of Earned Value Management System processes and requirements. * Must be proficient in Primavera P6 software. * High proficiency in scheduling theory, techniques, and methodologies * Proficiency in project management principles. * Proficiency in Microsoft Office Suite and Microsoft Project experience. * Solid analytical and reasoning skills and proven ability to develop solutions to complex problems. * Comprehensive knowledge of computers, software, hardware, and networking that utilize project management applications to improve business and project success. * Proficiency in various programming languages, databases, and development tools. * Understanding of project controls best practices in relation to DOE Order 413.3b implementation. * Well-developed interpersonal skills with ability to work collaboratively in a team-oriented environment. * Ability to prioritize and effectively handle one's own time to deliver results. * Well-developed verbal communication skills with presentation experience. * Must be a self-starter, a team player, willing to take initiative and able to perform independently with a continuous improvement mindset. Preferred Knowledge, Skills, and Abilities: * Master's degree. * Professional Certifications such as PMP, RMP, SP, EVP etc. * Experience leading project controls web-based tools development. * Experience with PowerBI. * Experience with Deltek Cobra or similar EVMS software. * Experience in a DOE PMO environment. Additional Information: * This position is eligible for consideration of a remote work arrangement. * This position is not eligible for visa sponsorship. Brookhaven National Laboratory is committed to providing fair, equitable and competitive compensation. The full salary range for this position is $141450 - $226300 / year. Salary offers will be commensurate with the final candidate's qualification, education and experience and considered with the internal peer group. Brookhaven National Laboratory requires all non-badged personnel including visitors to produce a REAL-ID or REAL-ID compliant documentation to access Brookhaven National Laboratory - view more information at ******************** This is due to nationwide identification requirements for federal site access as required by the federal REAL ID Act. Those not in possession of a REAL ID-compliant document will not be permitted to access the site which includes access to the Laboratory for interviews. About Us Brookhaven National Laboratory (************ delivers discovery science and transformative technology to power and secure the nation's future. Brookhaven Lab is a multidisciplinary laboratory with seven Nobel Prize-winning discoveries, 37 R&D 100 Awards, and more than 70 years of pioneering research. The Lab is primarily supported by the U.S. Department of Energy's (DOE) Office of Science. Brookhaven Science Associates (BSA) operates and manages the Laboratory for DOE. BSA is a partnership between Battelle and The Research Foundation for the State University of New York on behalf of Stony Brook University. BSA salutes our veterans and active military members with careers that leverage the skills and unique experience they gained while serving our country, learn more at BNL | Opportunities for Veterans at Brookhaven National Laboratory. Equal Opportunity/Affirmative Action Employer Brookhaven Science Associates is an equal opportunity employer that values inclusion and diversity at our Lab. We are committed to ensuring that all qualified applicants receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a veteran, disability or any other federal, state or local protected class. BSA takes affirmative action in support of its policy and to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. *VEVRAA Federal Contractor BSA employees are subject to restrictions related to participation in Foreign Government Talent Recruitment Programs, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation at the time of hire for review by Brookhaven. The full text of the Order may be found at: ********************************************************************************************

Make your mark for patients We are looking for a Contract Operations Analyst who is intellectually curious, adaptable and analytical to join us in our Market Access and Affordability Team, based in our Atlanta office in Georgia, United States. This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. About the Role You are an individual contributor responsible for managing contract administration with significant financial and operational impact. You will focus on pricing accuracy, chargeback resolution, and contract maintenance while driving process improvements and efficiency. You will analyze large data sets, resolve discrepancies, support system enhancements, and implement initiatives across Market Access & Pricing as well as immunology and neurology business units to optimize revenue and strengthen relationships. Who you'll work with Internally, you will work with your Contract Operations team, therapeutically aligned Business Units, Operations teams, as well as Sales, Finance, IT, Compliance, Legal, Marketing and Membership/Contract Groups. Externally, you will work with Wholesalers, Group Purchasing Organizations, specialty pharmacies, Management Services Organizations, Chargeback partners, and external consultants and vendors. What you'll do Manage pricing accuracy, revenue optimization, and operational aspects of GPO and wholesaler accounts. Analyze financial and operational data to identify discrepancies, resolve chargeback issues, and prevent future occurrences. Create and maintain contracts, including pricing, membership, renewals, extensions, and cancellations. Collaborate with cross-functional teams (sales, finance, compliance, IT) to resolve complex issues and improve processes. Drive process improvement initiatives based on root cause analysis to enhance efficiency and accuracy. Build and maintain strong relationships with external stakeholders, including wholesalers and group purchasing organizations. Partner with IT to troubleshoot system issues, perform UAT testing, and validate enhancements. Proactively monitor trends in chargeback data and develop solutions to optimize operations. Interested? For this role we're looking for the following education, experience and skills Minimum Experience/Skills Required: Bachelor's Degree in Science, Technology, Engineering, or Math Preferred Experience/Skills: Minimum of 3 years of pharmaceutical experience (especially in Chargebacks, Contracts, Finance, Legal) Experience in healthcare industry with proven track record in Contracts and Pricing Experience in analysing very large and complex data sets Process improvement experience Experience with Model N/Revitas, SAP, MS Office, Excel, PowerPoint, Access Experience with SAP, PowerBI, Tableau Experience with R, Python, SQL This positions reasonably anticipated base salary range is $58,200- $76,300 per year. The actual salary offered will consider internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Are you ready to ‘go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! About us UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. Why work with us? At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office. UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

Make your mark for patients We are looking for a Contract Operations Analyst who is intellectually curious, adaptable and analytical to join us in our Market Access and Affordability Team, based in our Atlanta office in Georgia, United States. This hybrid role (at least 40% of the time in office) is limited to 10% travel domestically. About the Role You are an individual contributor responsible for managing contract administration with significant financial and operational impact. You will focus on pricing accuracy, chargeback resolution, and contract maintenance while driving process improvements and efficiency. You will analyze large data sets, resolve discrepancies, support system enhancements, and implement initiatives across Market Access & Pricing as well as immunology and neurology business units to optimize revenue and strengthen relationships. Who you'll work with Internally, you will work with your Contract Operations team, therapeutically aligned Business Units, Operations teams, as well as Sales, Finance, IT, Compliance, Legal, Marketing and Membership/Contract Groups. Externally, you will work with Wholesalers, Group Purchasing Organizations, specialty pharmacies, Management Services Organizations, Chargeback partners, and external consultants and vendors. What you'll do * Manage pricing accuracy, revenue optimization, and operational aspects of GPO and wholesaler accounts. * Analyze financial and operational data to identify discrepancies, resolve chargeback issues, and prevent future occurrences. * Create and maintain contracts, including pricing, membership, renewals, extensions, and cancellations. * Collaborate with cross-functional teams (sales, finance, compliance, IT) to resolve complex issues and improve processes. * Drive process improvement initiatives based on root cause analysis to enhance efficiency and accuracy. * Build and maintain strong relationships with external stakeholders, including wholesalers and group purchasing organizations. * Partner with IT to troubleshoot system issues, perform UAT testing, and validate enhancements. * Proactively monitor trends in chargeback data and develop solutions to optimize operations. Interested? For this role we're looking for the following education, experience and skills Minimum Experience/Skills Required: * Bachelor's Degree in Science, Technology, Engineering, or Math Preferred Experience/Skills: * Minimum of 3 years of pharmaceutical experience (especially in Chargebacks, Contracts, Finance, Legal) * Experience in healthcare industry with proven track record in Contracts and Pricing * Experience in analysing very large and complex data sets * Process improvement experience * Experience with Model N/Revitas, SAP, MS Office, Excel, PowerPoint, Access * Experience with SAP, PowerBI, Tableau * Experience with R, Python, SQL This positions reasonably anticipated base salary range is $58,200- $76,300 per year. The actual salary offered will consider internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors. Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you! About us UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. Why work with us? At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office. UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.

SummaryJob Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. DUTIES AND RESPONSIBILITIES: Provides general administrative support to Sales (along with lead various trainings for the sales team) Sales contract management (in conjunction with Contracts and Finance) including requests for contracts, revisions/amendments, collaboration with third-party leasing company as needed including collection of necessary financing documents and handling special leasing terms, collaborate with Account Management team as needed for post-installation contracts Prepares and distributes pricing proposals and contracts. Ensures compliance amongst sales team to standard pricing and special programs (including buying groups). Ensures compliance with Sales Plan Quota calculations. Along with gaining approval from internal teams for pricing discounts and special requests. Maintains sales territory and prospective target data. Maintains territory definitions and ensures timely compliance with Salesforce.com CRM. Performs territory analysis as requested. Management of data and reporting for the sales team Act as the primary person for all departments to ask questions - It is our duty to find answers for them. (Outside Sales, Inside Sales, Products Team, Marketing, etc) Minimum Requirements: Bachelor's degree preferred or equivalent experience with a minimum 2 years of experience preferred in related functions (working in Sales, proposal and contract administration, administratively supporting remote Sales team) Proficient in Microsoft Word, Excel with a high degree of overall computer literacy required. Experience with Salesforce.com CRM, GoCloudz quoting and SAP or similar is preferred. Strong ability to handle requests and inquiries with little direction A strong focus on detail and accuracy of work Ability to prioritize multiple tasks efficiently Excellent organizational, communication, and interpersonal skills Individual must be a self-starter and comfortable in a fast-paced environment; team player and results- oriented Strong verbal and written communication skills are necessary Must be able to deal with confidential pricing information in the appropriate manner Possess excellent problem-solving skills Ability to take initiative and maintain confidentiality At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work LocationUSA NC - Durham - Roche DriveAdditional LocationsWork Shift

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Job Summary: As a Project Analyst at SMI, you will play a pivotal role in the successful execution of projects related to payment processing and fintech solutions. You will leverage your expertise in project management and your knowledge of payment processing and/or fintech solutions to ensure projects are completed on time, within scope, and to the highest quality standards. The role will report to the Vice President of Project Management. Key Functions/ Basic Duties: Project Planning and Execution: Help lead projects and initiatives, managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones. Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines. Lead cross-functional teams to execute projects efficiently and effectively. Payment Processing and Fintech Expertise: Leverage your knowledge of payment processing and/or fintech solutions to provide insights, guidance, and solutions to project challenges. Ensure compliance with industry standards and regulations. Resource Management: Manage project resources effectively, including team members, budgets, and technology resources, to meet project goals. Risk Management: Identify project risks and develop mitigation strategies. Proactively address issues that may impact project success. Stakeholder Communication: Maintain clear and regular communication with stakeholders, including clients, team members, and executives, to provide project updates and ensure alignment with business objectives. Project Documentation: Create and maintain detailed project documentation, including project plans, status reports, and documentation related to payment processing and fintech requirements. Quality Assurance: Ensure project deliverables meet quality standards and adhere to best practices in payment processing and fintech. Project Management Tools: Proficiently use project management tools such as Microsoft Project and Smartsheet to track and manage project progress, tasks, and dependencies. Team Leadership: Mentor and coach team members, fostering a collaborative and high-performance work environment. Education and/ or Experience: Bachelor's degree in a related field (Business, Finance, Computer Science, etc.) Minimum of 3 years of experience in project management, specifically in payment processing and/or fintech. Proven track record of successfully managing complex projects from initiation to completion. Proficiency in project management software, including Smartsheet and Microsoft Project. Strong understanding of payment processing systems, fintech solutions, and relevant industry regulations. Excellent communication, leadership, and problem-solving skills. PMP or other relevant project management certification. Language Skills: Speaks English fluently. Computer Skills: Proficient in MS Office Suite and Smartsheet. We are an Equal Opportunity Employer. We are a Drug-Free Workplace.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are a multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Job Summary: As a Project Analyst at SMI, you will play a pivotal role in the successful execution of projects related to payment processing and fintech solutions. You will leverage your expertise in project management and your knowledge of payment processing and/or fintech solutions to ensure projects are completed on time, within scope, and to the highest quality standards. The role will report to the Vice President of Project Management. Key Functions/ Basic Duties: Project Planning and Execution: Help lead projects and initiatives, managing business requirements, timing, risks, issues, decisions, interdependencies, and milestones. Develop comprehensive project plans, defining scope, objectives, deliverables, and timelines. Lead cross-functional teams to execute projects efficiently and effectively. Payment Processing and Fintech Expertise: Leverage your knowledge of payment processing and/or fintech solutions to provide insights, guidance, and solutions to project challenges. Ensure compliance with industry standards and regulations. Resource Management: Manage project resources effectively, including team members, budgets, and technology resources, to meet project goals. Risk Management: Identify project risks and develop mitigation strategies. Proactively address issues that may impact project success. Stakeholder Communication: Maintain clear and regular communication with stakeholders, including clients, team members, and executives, to provide project updates and ensure alignment with business objectives. Project Documentation: Create and maintain detailed project documentation, including project plans, status reports, and documentation related to payment processing and fintech requirements. Quality Assurance: Ensure project deliverables meet quality standards and adhere to best practices in payment processing and fintech. Project Management Tools: Proficiently use project management tools such as Microsoft Project and Smartsheet to track and manage project progress, tasks, and dependencies. Team Leadership: Mentor and coach team members, fostering a collaborative and high-performance work environment. Education and/ or Experience: Bachelor's degree in a related field (Business, Finance, Computer Science, etc.) Minimum of 3 years of experience in project management, specifically in payment processing and/or fintech. Proven track record of successfully managing complex projects from initiation to completion. Proficiency in project management software, including Smartsheet and Microsoft Project. Strong understanding of payment processing systems, fintech solutions, and relevant industry regulations. Excellent communication, leadership, and problem-solving skills. PMP or other relevant project management certification. Language Skills: Speaks English fluently. Computer Skills: Proficient in MS Office Suite and Smartsheet. We are an Equal Opportunity Employer. We are a Drug-Free Workplace.