Support Specialist jobs at Johnson Mirmiran & Thompson Inc

About Us Intermountain Electric (IME) brings decades of experience as a trusted leader in electrical contracting. Founded in 1946, we began as a small company in Denver, CO, and have since grown to be part of the largest specialty contractor in North America. Today, we work with owners and contractors nationwide, delivering complex construction solutions across various industries, including aviation, mission critical, entertainment, and healthcare. At IME, our people are our most valuable asset. We are committed to fostering a culture that prioritizes safety, quality, and professional growth. Joining IME is more than just finding a job-it's about building a career with opportunities to advance and make an organizational impact. Power your future with IME and be a part of a team that drives success in every project. About this Role Intermountain Electric Inc. (IME) is seeking an IT Support Specialist to join their growing team! Do you have the desire, skills, and proven strategy to be part of a winning team? Do you love the challenge of finding unique solutions for complex projects? Does the idea of growth and expansion motivate you? Are you a team player who is ready to take on the responsibility of a prime role in a growing company? Then come join us at IME's Headquarters in beautiful Denver, Colorado - one of the most sought-after locations in the U.S. The beautiful mountains, skiing, hiking, and adventure are only part of Colorado's allure. It is also home to many craft breweries, award-winning restaurants, a cultural downtown scene and annual events and festivals. The IT Support Specialist will be responsible for providing technical assistance, troubleshooting, and support to employees. You will be the first point of contact for our employees providing support related to computer systems, hardware, and software. This IT Support Specialist will also play a crucial role in IT onboarding for new hires at IME. What You'll Do Key Responsibilities: Customer Support: Provide prompt and courteous technical support to end-users via phone, email, or in-person, addressing hardware and software issues and inquiries. IT Orientation: Provide support to new IME employees by responding to new user ticket requests and meeting with new employees on their first day to guide them through equipment setup. Problem Solving: Diagnose and resolve technical problems, including network connectivity, printer issues, software functionality, and other IT-related challenges. Perform vulnerability management on affected systems. Documentation: Maintain detailed records of all help desk interactions, including the issue, resolution, and follow-up steps, in our ticketing system. Remote Assistance: Utilize remote desktop tools to assist clients and resolve issues remotely when necessary. Hardware and Software Configuration: Assist with the setup, installation, and configuration of computer systems, peripherals, and software applications. Training: Provide basic training and guidance to end-users on the use of software and hardware systems. Escalation: Escalate unresolved issues to the appropriate IT personnel or support teams when necessary, ensuring timely resolution. Proactive Maintenance: Conduct routine system checks and proactive maintenance to prevent technical issues and optimize system performance. Additional duties as assigned. What You'll Bring Knowledge, Skills & Abilities: Strong technical skills with Windows Operating Systems and Microsoft Office 365 Excellent verbal and written communication skills Strong problem-solving skills to resolve technical issues Ability to work collaboratively in a team-oriented environment Working knowledge of office automation products and computer peripherals such as printers and scanners. Demonstrated accomplishments in the following areas: Proficiency using Help Desk Software (ServiceNow, ManageEngine, etc.) Proficiency providing remote support via phone and remote-control applications, preferred Education & Experience: Associate or Bachelor's degree in Computer Science, Information Technology or a combination of relevant experience 3+ years of previous help desk or technical support experience, preferred What You'll Get Working Conditions: The majority of the time you will work in a typical office environment. Occasionally, you may travel to a construction job site. When on construction job sites you will encounter typical construction conditions including extreme temperatures, noise, dust, mud debris, welding, leading edge, trenching, and shoring, sometimes in a confined space. You may be required to visit multiple locations during any one day. Benefits Overview: IME provides an industry-leading comprehensive benefits package. Full-time employees are eligible to choose from a variety of healthcare coverage options, which become effective the first of the month after hire. In addition, employees are offered a substantial amount of PTO and are immediately eligible to make contributions to a generously matched and fully vested 401k. Salary Range: $26.56 - $35.93/hr. *Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.* Established in 1946, IME is part of Quanta Services, the largest specialty contractor in North America. We base our business model on always doing the right thing and pride ourselves in finding the best processes and practices in everything we do. As an electrical contractor, we install and service the power and lighting to commercial and industrial buildings in the Western US. The statements included in this job description are not intended to be all-inclusive and other duties may be assigned as required. Intermountain Electric, Inc. (IME) is committed to providing equal employment opportunities to all employees and applicants and to creating an environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IME will provide reasonable accommodations to applicants and employees who are qualified for a job so that they may perform the essential duties of the position. IME strives to provide a safe work environment for its employees. Under applicable laws and regulations, IME conducts background checks on all final candidates. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation Range The anticipated compensation for this position is USD $26.56/Hr. - USD $35.93/Hr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

Job Description In 1952, Columbus Equipment Company was founded by Bill Early, who was known around the world as a legend - a true innovator in the heavy equipment industry. Recognized today as Ohio's Dependable Dealer, the company's commitment to employees and unmatched reputation for product support excellence extends across the State of Ohio, as well as the Midwest region. Remaining a family owned business, Columbus Equipment has expanded into ten locations and continues to be committed to being the best-the best equipment, the best product support, the best customer service, and the best overall experience when it comes to purchasing heavy equipment. We realize that our employees are our most important resource, and that our customers are our most important asset. At Columbus Equipment Company, our customers are our first priority, and we are looking to add team members that will help us build partnerships that will foster success. Whether you're looking to embark upon a new career or bring a wealth of experience to the table. Columbus Equipment Company is offering attractive benefit packages and compelling career tracks to those in search of a position within our company including, but not limited to: Health dental and vision insurance 401K Vacation and PTO STD, Life, and Disability Insurance Paid Holidays Tailored Training Tuition Assistance/Reimbursement Succession Pathway Key Responsibilities: • Maintain expert application and product knowledge • Travel to customer sites for bid proposal discussions and presentations • Perform field measuring duties and gather survey data to develop proposals • Listen, understand, and convey customer requirements to ensure accurate proposal development • Develop conceptual drawings and scopes of work for contractor bid purposes • Develop internal cost estimates and bid proposals for external customers • Form and maintain relationships with vendors and customers to drive business growth • Maintain a safe work environment and follow company policies and procedures Requirements: • Bachelor's degree in Mining, Mechanical, or Civil Engineering • Two to three years of related experience in aggregate applications preferred • Ability to use CAD software, process simulation software, and Microsoft Office applications • Physically able to perform essential functions of the job, with or without reasonable accommodation • Pass a pre-employment drug screen and background check Work Environment: Work takes place in a climate-controlled office, a company-owned service shop, or a crushing site. May be exposed to hot or cold temperatures Personal protective equipment required on the crushing site

**Civil Construction Operations Support - Solar** Company: Black & Veatch Family of Companies **Together, we own our company, our future, and our shared success.** As an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference. **Company :** Black & Veatch Corporation **Req Id :** 111783 **Opportunity Type :** Staff **Relocation eligible :** No **Full time/Part time :** Full-Time **Project Only Hire :** No **Visa Sponsorship Available:** No **Job Summary** By joining our BV Construction group, you will have the ability to develop and enhance your skills in an on-site, hands-on environment. We are committed to providing our construction professionals with expert training, career development, and career advancement to allow for continuous professional development. Our management is committed to the latest advances in technology, above class support and sustainability to bring our clients the best service in safety, quality, and final product. Functions in our group include safety, project field management, construction management, quality control, start up and decommissioning and field engineering. \#LI-KC1 #civil #construction #solar Accountable for assuring availability of solar civil resources with proper expertise and tools to support assigned construction project execution. Accountable for success of civil scope construction project execution. Responsible for identifying resources allocation and communicate with Construction Operations Manager to make construction execution decisions for assigned area in accordance with Division Policies, Standards, Guides and Contractual commitments. This role requires travel. **Key Responsibilities** - Provides civil support for national solar construction projects. - Directs administration and training of solar construction civil personnel for national construction projects. - Develops standard operating procedures for construction execution which minimizes cost and duration of construction activities. - Monitors, evaluates, and reports civil performance of assigned construction projects to Solar Operation Manager. - Provides recommendations to Solar Operation Manager regarding project civil staff assignments/teams. - Acts as liaison between construction and engineering for all civil related matters. - Ensures all Construction Projects meet the Client specified civil quality standards. - Support site Civil Superintendents in developing SOPs, man-loaded and equipment-loaded schedules (fragnet schedules), staging plans, bill of materials, quality control plans. - Leads weekly civil superintendent calls to discuss safety, quality, productivity, and resource needs. - Establishes and maintains relationships and develops a high level of trust and credibility with key clients, alliance partners, subcontractors, and project teams. - Communicates lessons learned. Review project Budget/Unit Rates with assigned superintendent and determine if in line with company earning rules. Coordinate and track Civil equipment assignments with site teams and CEF's and maintain spreadsheet for updates. - Directs corrective action for civil discipline problems or poor performance. Keeps Department and Human Resources Department involved and informed as required. - Enforces and interprets division and department policies, standards, and procedures. - Provides supervision, training, development, and performance management of direct reports. - Adheres to safety and quality standards as applicable to duties and accountabilities. - Identifies and assesses improvement opportunities which will add value. Champions continuous improvement efforts. Assesses and supports the change management effects associated with the implementation of improvements. Proactively supports, encourages and facilitates staff to engage in continuous improvement activities. - Travel to support sites when and where needed. **Preferred Qualifications** + 8+ years of construction supervisory experience within solar construction industry. + 8+ years of experience in solar civil construction. + Solar Construction experience required. + Field Enviromental controls experience. + Minimum software capability requirements: MS Word, MS Excel. **Minimum Qualifications** Bachelor's degree in construction or heavy industrial experience preferred, or relevant experience. 3+ years of construction management experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. **Work Environment/Physical Demands** Physical Demands: - Lift and carry heavy items weighing up to 50 pounds. - Stand, Kneel, Bend, Stoop, Move, and Walk long distances in and around confined, cluttered places, and uneven areas. - See and hear naturally or with correction. - Full range of motion and flexibility consistent with requirements of the job duties. - Requires using hands to handle, control, or feel objects, tools or controls according to a set procedure. - Requires repetitive movement. - May require work above 5 feet in height. - Climb and maintain balance on steel framework, stairs, ladders and scaffolds. - Work up to a 12 hour shift doing hard physical labor in varying temperature extremes and other outside conditions. Work Environment: - Typical construction site environment: - Requires working in cramped work spaces and getting into awkward positions. - Requires working in very hot (above 90 F degrees) or very cold (below 32F degrees) temperatures and exposure to inclement weather such as dust, wind, snow, rain, etc. - Requires working in extremely bright or low lighting conditions - Includes exposure to sounds and noise levels that are distracting or uncomfortable. - Work around hazardous equipment. - Typical office environment. - This position is considered a safety sensitive position. **Salary Plan** CNS: Construction Services **Job Grade** 018 Black & Veatch endeavors to makeaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at *************** or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned. Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program. To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time. A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program. We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership. By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients. BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law. For our EEO Policy Statement, please click. **Notice to External Search Firms** : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs. **Job Segment:** Civil Engineer, Construction, Engineer, Field Engineer, Engineering

A career at SupportWorks Housing, Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up. This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you. The Role: Supportive Services Specialist, HomeLink What You'll Do: You'll work with the team to serve our clients: low income and disabled adults who may be experiencing homelessness and repeated incarcerations. Provide case management expertise such as assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination. Assist in outreach/engagement activities with clients, families, community providers, landlords and medical personnel. Advocate for clients in court, testify on behalf of the client and/or services, and collaborate with law enforcement, public defenders, DSS and departments of corrections. Maintain client contact and files, treatment plans, progress notes, and discharge summaries. What You'll Bring to SupportWorks: Preferred: A Bachelor's degree in human services and one+ year of experience in the field of direct services with adults with low-income, physical disabilities, behavioral health and developmental disorders, and/or history of homelessness and incarcerations; OR a Bachelor's degree in an area other than human services and five+ years case management experience in the field Knowledge of homeless and offender population and appropriate community resources, especially entitlement and housing resources SOAR certification and experience strongly preferred, and CPR/First Aid Certification Knowledge of mental illness, substance abuse disorders, community resources, medication management, and recovery concepts Excellent computer skills including use of Microsoft Office Word and Excel Prior experience in a human services environment supported by grants; knowledge of electronic health records/data management and Medicaid billing helpful Valid VA Driver's license and reliable transportation - you'll travel approximately 10% of the time What We Offer: A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 13 paid holidays! SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.

We're looking for an Integration Support Specialist (ISS) to join Procore's ERP Support Team. In this role, you'll assist customers with troubleshooting sync-related errors that populate with Procore in relation to their ERP integration. The primary goal of this role is to diagnose, resolve, and investigate complex technical issues related to Procore's financial ERP integrations. As an Integration Support Specialist, you'll partner with customers, internal support teams, and development team members to provide tier 2 support across chat, email, and phone channels. Use your analytical skills, technical troubleshooting background, and problem-solving abilities to identify issues and ensure efficient problem resolution. This position reports into Manager, ERP Support and can be based remotely within the US. We're looking for someone to join us immediately. What You'll Do * Investigate and resolve complex tier 2 technical issues for Procore's ERP Integrations, focusing on errors related to accounting software like Sage or QuickBooks. * Troubleshoot integration technical issues that occur within the customer's Windows environment or Procore's internal microservices, often working in a queue-based system. * Provide support for live customer interactions (phone and chat) as well as email, managing interruptible work while prioritizing customer experience. * Manage efficiently a backlog of cases in ticketing systems like Salesforce, Jira, or Zendesk while actively taking on new cases daily. * Escalate issues appropriately by collaborating with development team members to submit JIRAs and resolve API-related errors. * Navigate technical ambiguity with confidence, applying strong problem-solving skills to diagnose brand new issues. * Demonstrate a commitment to Ownership by taking accountability for customer outcomes and driving issues to resolution. * Communicate openly and clearly with customers and internal stakeholders, providing transparent and optimistic updates throughout the troubleshooting process. What We're Looking For * 2+ years of technical support experience in a contact center environment, with a Bachelor's degree or equivalent work experience. * Proven background in providing technical support for complex software integrations, with specific experience with accounting software like Sage or QuickBooks being a huge plus. * Experience in a queue-based technical support role, providing assistance via live phone, chat, and email channels. * Familiarity with ticketing systems such as Salesforce, Jira, or Zendesk is a significant advantage, demonstrating proficiency in managing ticket escalations. * Strong analytical and technical troubleshooting skills; enjoys working with details and numbers to diagnose root causes rather than following a basic script. * Ability to embody Procore's core values of Ownership, Openness, and Optimism, thriving in a collaborative and problem-solving environment. * Strong customer support and client relation skills, prioritizing a customer-focused approach. * Ability to prioritize multiple tasks effectively and execute on resolutions under pressure. Additional Information Base Pay Range: 24.80 - 34.10 USD Hourly This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues. You will also maintain user accounts, complete new computer set ups and install/configure/maintain different hardware (PC, tablet, phone, printer, etc) and software/operating systems. There will also be times where you will assist with network and service maintenance. Primary Responsibilities: Respond to end user requests via phone, email, ticketing system, or in person Installs, configures, and maintains hardware (PC, tablet, phone, printer, scanner, fax, copier, etc) Installs, configures, and maintains software and operating systems Administers workstation assets by tracking computer equipment and installed software End user training as required Create/Update/Delete user accounts Assists Network Administrator with network and server maintenance Monitors and maintains applications and hardware Monitors and maintain server and network backups Gather and respond to feedback from end user surveys Document procedures for IT and end users Document work orders and keep users up-to-date on their cases Generate reports on tickets, assets, accounts, etc. as required Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have a working knowledge of TCP/IP networks, PC's and their components, Active Directory, group policy, NTFS security, and common software applications. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work with minimal supervision is required for this position as well. Education/Experience: High school diploma or equivalent preferred. Required Qualifications/Skills: Excellent verbal and written communication skills for technical and non-technical audiences Excellent customer services skills Excellent technical problem solving skills and the ability to understand complex and abstract concepts A general knowledge of common software applications such as Word, Excel, PowerPoint, Outlook, Ghost, Symantec Endpoint Protection, etc. A good working knowledge of voice and data cables, jacks, and patch panels A good general knowledge of TCP/IP networks and basic services used such as DNS, DHCP, SMB, FTP, etc. Working knowledge of Active Directory, group policy, NTFS security Working knowledge of PC's and their components. Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. Ability to analyze problems and solve them through your own research and by drawing your own conclusions. Excellent judgement within given parameters. For example, when to recommend repairing a PC instead of replacing a PC. Ability to manage multiple tasks and establish priorities Ability to function effectively as a team member within IT as well as other areas of the organization. Ability to lift up to 60 lbs to a height of 4 ft regularly Ability to diagnose and repair software problems remotely Ability to work well under moderate pressure Good working knowledge of the Windows command line Ability to script installs and administrative tasks is preferred, but not required Must carry a cell phone during business hours and on-call rotations. Must be able to respond to calls in 30 minutes or less when on call, 24 hours per day. Must be able to travel 15% of the time to other branches in Georgia. (Albany, Augusta, Brunswick, Savannah, and Valdosta are the most distant branches) Attention to detail Preferred Qualifications/Skills: Bachelors' degree preferred, but not required Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed. Key Responsibilities Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs. Providing basic support for 80+ third-party brands with limited or no formal training. Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions. Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers. Process product returns efficiently while ensuring adherence to technical verification protocols. Participate in beta testing of new products and solutions, providing actionable feedback to product teams. Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance. YOU MUST HAVE: 2+ years of professional experience installing and/or programming Control4 products. Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions. Experience troubleshooting across multiple product categories and technologies. Experience with IoT, audio/video, networking, home automation, and surveillance technologies. Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly. Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: Control4 Automation Programmer certification or Control4 Certified Technician certification. Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups. Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others. Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. WHAT"S IN IT FOR YOU: Competitive salary and comprehensive benefits package. Opportunities for professional development and career advancement. Collaborative work environment with access to cutting-edge technology. #LI-JS1

Job Summary: The IT Help Desk Technician is responsible for the support and troubleshooting day-to-day technology issues, including but not limited to desktop applications, custom applications, and computer hardware and networking devices. Essential Functions: Monitor, prioritize, and resolve incoming work order tickets and service requests from business units in a timely manner. Respond to hardware and software support issues from employees for Microsoft Office applications (Word, Outlook, PowerPoint, Excel), Phone/Voicemail, Printers, Mobile devices etc. Escalate complex technical issues to appropriate teams while maintaining clear and proactive communication with end users. Document resolutions and update ticket statuses regularly to ensure accurate tracking and reporting of IT support activities. Provide exceptional customer service by addressing user inquiries, educating staff on best practices, and maintaining a professional demeanor. Set up and configure new computers, tablets, and iPhones. Install application software. Track and update IT inventory. Set up/remove user accounts on systems (network, email, phone, security, etc.) Work with vendors to help resolve technical issues. Crosstrain with IT personnel for contingency and out of office coverage. Participate and collaborate in IT staff meetings and report on work activities. Required Skills/Abilities: Strong organizational skills Strong customer services skills Excellent interpersonal, verbal, and written communication skills Attention to detail and ability to follow given direction. Ability to problem-solve and think creatively. Ability to work collaboratively and independently on assigned duties. Ability to multi-task and prioritize assignments. Ability to display adaptability with shifting priorities. Networking/routing skills are highly desirable. Minimum Requirements: Associate Degree in Information Technology and Information Systems and/or High School Diploma with 1 -3 years' experience in an IT support role. Microsoft, Cisco Meraki, and/or CompTIA certifications (preferred). Microsoft Entra administration and support (preferred). Experience using Windows 10/11, Server OS 2016 and newer, and Microsoft 365. Experience with Active Directory. Experience with VoIP administration and support (preferred). Valid Driver's License. Must be legally authorized to work in the United States. Must be able to read, write, speak, and understand English. Physical Requirements: Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check. Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times. Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.

Job Title: IT Support Specialist Department: Information Technology Reports To: Director of Information Technology Salary: Hourly / $27-$31 hr. Status: Full-Time About the Role Join the Builders IT team and help drive digital transformation and operational excellence across a diverse family of companies. As an IT Support Specialist, you'll support users and systems leveraging industry-leading platforms such as Epicor, Litmos, Monday.com, our advanced Warehouse Management System, and Samsara fleet tracking, Limble fleet maintenance, and other industry-leading technologies. You'll play a key role in enabling business success in retail, logistics, design, and manufacturing. Builders is committed to respect, teamwork, and continuous improvement. You'll work in a collaborative, growth-focused environment where your ideas and expertise make a real impact. If you are passionate about technology, eager to learn, and ready to support a vibrant network of companies, Builders is the place to build your career. Key Responsibilities Provide technical support for users, resolving hardware, software, and network issues. Collaborate with IT team members to solve problems and identify process improvements. Assist with installation, configuration, and updates of software and hardware. Maintain accurate documentation and inventory of equipment. Deliver basic user training and support. Travel to other divisions as needed. What We Value Strong communication, customer service, and interpersonal skills. Ability to manage multiple priorities and work independently. Creative problem-solving and adaptability. Calm, professional demeanor under pressure. Commitment to continuous learning and professional development. Initiative and a growth mindset. Teamwork and collaboration across departments. Qualifications Degree in Computer Science or related field, or 2+ years in IT support or related field preferred. Prior help desk or customer service experience beneficial. Experience with Active Directory, Microsoft 365 Admin, Azure/Entra, MS Sharepoint, Teams and basic networking fundamentals required. Familiarity with network testing tools and protocols. Structured cabling skills preferred. Must be able to lift up to 50 lbs. and use basic hand tools. Relevant certifications (e.g., CompTIA, Microsoft) are a plus. Benefits Vacation Leave Sick Leave 8 Paid Holidays Employee Discount 401k Retirement Plan (with company match) Insurance Medical Dental Vision Disability Life Medical and Dependent Flex Accounts HSA Account Builders serves the Nebraska and Colorado markets plus the surrounding areas. We are a family oriented company seeking constant improvement to support services and being proactive in meeting our customer needs. We do this by building relationships with our customers in order to help them achieve their project goals with teamwork oriented staff, quality products and outstanding customer service. Our customers include contractors, builders, re-modelers and do-it-yourselfers. We offer building materials and home improvement essentials. Each location/department within our organization plays a vital role in helping our customers determine the best solutions for their project, home or commercial needs. Working as a core TEAM we guide our customers from start to finish no matter how large or small. Our TEAM sells, designs, builds and installs the products needed to assist our customers in achieving their goals. Customer Service is KEY to Exceeding our Customers Expectations.

Technical Support and Operating Systems Specialist Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $19 an hour - Full-time (8:30 AM- 5:00 PM Monday-Friday) Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Technical Support and Operating Systems Specialist to provide fast, friendly service to our employees. Do you enjoy helping others with technical issues? Are you looking for work-life balance and a supportive growth-oriented environment? We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth. WHO IS LOGAN A/C & HEAT SERVICES? Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service. Summary: The IT Support Specialist plays a critical role in supporting the daily technological needs of Logan Services Inc. This position requires becoming a subject matter expert (SME) in Service Titan, our primary CRM and operations platform, in order to provide effective end-user support, oversee new feature implementations, and understand cross-platform impacts. The IT Support Specialist will be the primary point of contact for employee IT support tickets, responsible for ensuring service level expectations are consistently met through timely response, follow-up, resolution, and high-quality support. This role will also manage IT onboarding and offboarding, maintain accurate IT asset inventory, ensure data integrity across IT platforms, support system integrations, and collaborate across all departments to drive process improvements, cost savings, and operational efficiencies. Essential Duties and Responsibilities: · Serve as the company's Service Titan Subject Matter Expert, with a deep understanding of workflows, feature impacts, and system integrations. · Provide end-user training, troubleshooting, and support for Service Titan and other critical business platforms. · Support implementation of new Service Titan features, testing functionality, and communicating changes to stakeholders. · Maintain hands-on involvement in all software integrations (Service Titan and third-party platforms). · Act as primary responder to IT tickets, ensuring timely response, follow-up, and resolution. · Maintain strong communication with employees to deliver a high-quality service experience. · Proactively identify recurring issues and provide long-term solutions. · Set up all IT needs for new hires, including provisioning laptops, tablets, mobile devices, and accessories. · Create login credentials and assign appropriate access to business platforms. · Ensure secure and complete IT deactivation for employees who exit the company. · Maintain accurate and up-to-date IT asset records in SnipeIT, SimpleMDM, ABM, and Verizon portal. · Track hardware, devices, and accessories to ensure accountability and cost control. · Keep IT data platforms current with changes in employee status, device assignments, and license usage. · Collaborate with all departments to understand IT/software pain points and proactively suggest process improvement solutions. · Assist with evaluating and implementing new technologies or platforms, focusing on efficiency and cost savings. · Document processes, policies, and best practices for IT systems and end-user support. · Partner with Propoint (third-party IT provider) to manage network security, SharePoint, DUO, MS365, and endpoint protection. · Ensure IT security best practices are followed, including strict confidentiality of passwords and admin credentials. · Prevent unauthorized access by never sharing admin-level permissions. · Support disaster recovery, data protection, and business continuity initiatives · Provides IT support after hours as needed when business operations are impacted · Performs all other duties as assigned Competencies: · Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Approachability - Is easy to approach. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. · Communication - Displays a very quick grasp of the significance of information communicated and nearly always initiates or responds to communication in an appropriate, timely, and comprehensive manner. · Confidentiality - Maintains all client communications and information confidential as per the code of ethics, and per client instructions. · Company Core Values - Follows and promotes company core values. · Innovation - Strives to improve customer experience with process improvements, integrations, etc. that align with profitable outcomes · Change Management - Understands the value behind change and promotes positive training to achieve successful implementation · Implementation Planning - Setting timelines and achieving the tasks to ensure projects meet the deadlines provided. Qualifications: · Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). · 2+ years of IT support/helpdesk experience; experience in HVAC, home services, or field-service industries preferred. · Strong understanding of CRM platforms; experience with Service Titan highly preferred. · Experience with Microsoft 365, SharePoint, DUO, and endpoint management (SimpleMDM, or similar). · Familiarity with asset management tools (SnipeIT), mobile device management, and third-party software integrations. Skills & Attributes: · Strong troubleshooting, problem-solving, and analytical skills. · Excellent communication skills with a customer service mindset. · High attention to detail, accuracy, and organizational skills. · Ability to prioritize multiple tasks while meeting deadlines. · Collaborative team player who works well across departments. · Proactive thinker who identifies cost savings and process improvement opportunities. · Commitment to confidentiality and professional integrity. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are a representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We look forward to speaking with you about our career opportunities at Logan Services! Logan Services Inc. offers Equal Employment Opportunity to all applicants. #lshp1

Position: Salesforce (Business Systems) Support SpecialistLocation: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Flooring, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Salesforce Administrator (Business Systems)- Support Specialist at West Shore Home, you will use your expertise to provide excellent support to the total business enterprise by serving as an internal subject matter expert for Salesforce and other various Information/Technology systems. Key Role Accountabilities: Diagnose and resolve issues within Salesforce, Leap CPQ, Five9, and other company platforms. Manage and oversee open tickets in the company Jira Service Desk and communicate updates with team members and internal customers via comments. Provide exceptional service by responding to and complete support requests (tickets) in a timely manner as per Service-Level Agreement (2 Hours to First Response/40 Hours to Resolution). Manage processes that impact and relate to Salesforce Org, including creating and maintaining fields, views, reports, dashboards, campaigns and other Salesforce objects and functions. Minimum Requirements: Proficiency with Salesforce automation tools- specifically updating, debugging, and creating FLOWS. Proven knowledge of the standard capabilities of Salesforce including on-going customization/alterations. Strong communication skills including the ability to communicate effectively with internal/external developers on a technical level, as well as front line employees with no technical background. Strong preference towards an active Salesforce Administrator certification. Please note: Applicants must be authorized to work in the United States at the time of their application on a full-time basis. The Company will not sponsor applicants for work visas. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The approximate pay range for this position is $27-40 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-RM1

Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the Digital Solutions Support Specialist, you will be seen as the subject expert for Caterpillar's digital suite and will act as the company contact for equipment activation, application questions, training, data utilization, and best practices. You will be the primary contact for all connected assets, internal and external. You will set up user accounts and equipment enrollments, troubleshoot, conduct testing, and provide training when needed. Major Tasks, Responsibilities, and Key Accountabilities: Manage all Product Link activation requests Customer registration and account set up Perform maintenance of equipment and customer accounts Troubleshoot application issues Conduct training for application users, internal and external Monitor ticket queue to ensure timely resolution of issues Field questions regarding Caterpillar applications Collaborate with departments to field pricing inquiries, order tracking, returns, etc. Facilitate API into 3 rd party platforms Administrative management of Dealer Services Portal and Customer Admin Tool queue Manage stolen, missing or damaged assets portal Participate in required safety program, and work in a safe manner Additional duties as assigned by manager Education/Experience: The knowledge, skills, and abilities typically acquired through the completion of a high school diploma or equivalent. Required Qualifications/Skills: Advanced Analysis & Documentation: Ability to perform in-depth analysis of technical and operational issues, document findings, and provide actionable insights. Leadership & Coaching: Skilled at mentoring Level 1 team members, fostering growth, and ensuring adherence to best practices. Critical Thinking & Problem Solving: Capable of identifying root causes, implementing effective solutions, and anticipating future challenges. Resourcefulness: Adept at leveraging tools, systems, and networks to resolve complex issues efficiently. Continuous Improvement Mindset: Committed to streamlining processes, improving efficiency, and enhancing customer experience. Excellent Communication Skills: Essential for building strong relationships with customers, technicians, and partners like Caterpillar. Customer Service Orientation: Demonstrates urgency and professionalism in providing superior, white-glove service. Report Creation & Enhancement Management: Ability to generate accurate reports, track performance metrics, and manage system enhancement requests. Teamwork & Independence: Thrives in collaborative environments while maintaining autonomy in managing responsibilities. Computer/internet savvy Strong proficiency in Microsoft Excel Ability to communicate technical issues to both internal and external customers Strong communication and customer service orientation Ability to thrive in a fast-paced environment, effectively prioritize tasks, and manage multiple responsibilities simultaneously while maintaining accuracy and professionalism Preferred Qualifications/Skills: Experience with construction equipment, telematics, and fleet management Experience with Caterpillar dealer systems and digital platforms Environmental Job Requirements: Environment: Most of your time is spent sitting at a computer. Willing to work in a climate-controlled environment with moderate noise levels and vibrations carried over from the shop. Physical: Will require appropriate Personal Protection Equipment to be worn in safety sensitive areas. Occasionally lift, carry, and lower up to 15 lbs. Who We Are Looking For: We are a leading Caterpillar dealer committed to delivering exceptional products, services, and digital experiences to our customers across construction, agriculture, and industrial sectors.

Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As the Digital Solutions Support Specialist, you will be seen as the subject expert for Caterpillar's digital suite and will act as the company contact for equipment activation, application questions, training, data utilization, and best practices. You will be the primary contact for all connected assets, internal and external. You will set up user accounts and equipment enrollments, troubleshoot, conduct testing, and provide training when needed. Major Tasks, Responsibilities, and Key Accountabilities: Manage all Product Link activation requests Customer registration and account set up Perform maintenance of equipment and customer accounts Troubleshoot application issues Conduct training for application users, internal and external Monitor ticket queue to ensure timely resolution of issues Field questions regarding Caterpillar applications Collaborate with departments to field pricing inquiries, order tracking, returns, etc. Facilitate API into 3rd party platforms Administrative management of Dealer Services Portal and Customer Admin Tool queue Manage stolen, missing or damaged assets portal Participate in required safety program, and work in a safe manner Additional duties as assigned by manager Education/Experience: The knowledge, skills, and abilities typically acquired through the completion of a high school diploma or equivalent. Required Qualifications/Skills: Advanced Analysis & Documentation: Ability to perform in-depth analysis of technical and operational issues, document findings, and provide actionable insights. Leadership & Coaching: Skilled at mentoring Level 1 team members, fostering growth, and ensuring adherence to best practices. Critical Thinking & Problem Solving: Capable of identifying root causes, implementing effective solutions, and anticipating future challenges. Resourcefulness: Adept at leveraging tools, systems, and networks to resolve complex issues efficiently. Continuous Improvement Mindset: Committed to streamlining processes, improving efficiency, and enhancing customer experience. Excellent Communication Skills: Essential for building strong relationships with customers, technicians, and partners like Caterpillar. Customer Service Orientation: Demonstrates urgency and professionalism in providing superior, white-glove service. Report Creation & Enhancement Management: Ability to generate accurate reports, track performance metrics, and manage system enhancement requests. Teamwork & Independence: Thrives in collaborative environments while maintaining autonomy in managing responsibilities. Computer/internet savvy Strong proficiency in Microsoft Excel Ability to communicate technical issues to both internal and external customers Strong communication and customer service orientation Ability to thrive in a fast-paced environment, effectively prioritize tasks, and manage multiple responsibilities simultaneously while maintaining accuracy and professionalism Preferred Qualifications/Skills: Experience with construction equipment, telematics, and fleet management Experience with Caterpillar dealer systems and digital platforms Environmental Job Requirements: Environment: Most of your time is spent sitting at a computer. Willing to work in a climate-controlled environment with moderate noise levels and vibrations carried over from the shop. Physical: Will require appropriate Personal Protection Equipment to be worn in safety sensitive areas. Occasionally lift, carry, and lower up to 15 lbs. Who We Are Looking For: We are a leading Caterpillar dealer committed to delivering exceptional products, services, and digital experiences to our customers across construction, agriculture, and industrial sectors.

At Carpenter Technology, we're always ready for the next big thing. Exploring Mars on the Perseverance Rover. Changing lives with cutting-edge medical implants. Keeping the country moving with standard and electric motors. Fueling progress with oil, gas, and renewable energy. Our materials build more than parts, they build possibilities. And none of those possibilities are doable without dedicated team members. Are you ready for the next big thing? We're ready to have you join us. LUBE TECHNICIAN - BE A SMOOTH OPERATOR As a Lube Technician, you're a hands-on problem solver dedicated to keeping our equipment running. You thrive in a fast-paced environment and take pride in a job well done. You're looking for a career with room to learn and grow, not just another job. Responsibilities Develop and implement a Preventive Maintenance program to prevent equipment failures. Operate mobile equipment as needed. Troubleshoot and repair malfunctioning equipment to minimize downtime. Apply strong fundamental knowledge of lubrication concepts, as well as mechanical, hydraulic, and circulating systems operation, contamination control, and maintenance functions. Understand, repair, and maintain the plant lubrication system and the pipe, hydraulic, pumping, and pneumatic systems. Test equipment prior to Production Operator use to ensure proper and safe operation. Follow safety procedures, including wearing PPE and lockout/tagout procedures. Qualifications High School Diploma, GED required Associate's Degree in Industrial Maintenance or related field, or an equivalent number of years of education and relevant experience preferred, ICML MLT Level 1 is a plus Three (3) years of relevant mechanical experience in industrial manufacturing Skilled problem-solver able to read and interpret technical documents , including maintenance manuals and P&IDs Excellent written and verbal communication skills and the ability to prioritize tasks and make decisions preferred Benefits and Perks Paid holidays and vacations Medical and prescription coverage Dental and vision insurance 401(k) retirement plan Life and accident insurance Health and wellness programs Education assistance Schedule 12-hour shifts, day and night available Overtime available Location Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees. Carpenter Technology Corporation's policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.

At ECHO, we believe that every person has the potential to achieve greatness-regardless of the challenges they may face. As an Employment Support Specialist, you will play a pivotal role in helping adults with disabilities unlock their personal, social, and economic potential, guiding them toward meaningful employment and success! Hours are Monday through Friday, 08:30 a.m. to 4:30 p.m.; no evening or weekend work required. Why ECHO? With a history of empowering individuals with disabilities since 1975, we pride ourselves on our mission of inclusion and support. We provide lifelong support through skill building, job placement, day programs, and transportation services. With our unwavering commitment to Enthusiasm, Trust, Integrity, Compassion, Respect, Innovation, and Courage, we're fostering a more inclusive and vibrant community. What You'll Do: As an Employment Support Specialist at ECHO, you'll provide direct care and mentorship to our participants as they achieve their personal and career goals. Your key responsibilities will include: Personalized Support: Understand and implement individualized, person-centered plans that are tailored to each participant's unique needs. Documentation & Reporting: Prepare and maintain accurate records to track participants' progress and success. Workplace Integration: Help participants thrive in their workplace and assist with integration into host company. Safety & Wellbeing: Ensure the health and safety of all participants by adhering to individualized protocols and providing crisis intervention when necessary. Live Our Values: Bring ECHO's core values to life in every interaction - Enthusiasm, Trust, Integrity, Compassion, Respect, Innovation, and Courage are at the heart of everything we do. Additional Duties: Embrace variety! Take on related tasks that help us elevate our programs and improve the lives of our participants. Who You Are: You're a compassionate and dynamic individual who thrives in a fast-paced, rewarding environment. You have a genuine passion for making a difference in the lives of individuals with disabilities. You possess excellent communication and interpersonal skills to effectively collaborate with participants, families, and host employers. You have a growth mindset and are open to learning new approaches to ensure success for everyone you work with. Qualifications: An Associate degree (or a mix of experience and education) and solid experience working with adults with disabilities in day support setting. Experience in a human services, caregiving, or similar role is a plus. A valid driver's license (because we like to get out and about!), a clean driving record, and successful completion of a drug/alcohol screening and background check (including fingerprinting). Ability to work independently and manage your time effectively. A positive attitude and dedication to empowering others! If you're ready to join a passionate team that's changing lives, apply today and help us build a more inclusive world! Apply now and be part of the change you want to see! ECHO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class. ECHO is a member of DHS E-Verify program. Position Requirement Successful completion of drug/alcohol screening and a background check to include fingerprinting

Empower Lives, Make a Difference! Are you looking for a fulfilling job that makes a real impact on people's lives? ECHO is on the hunt for Day Support Specialists to join our passionate team in our LIFE Day Support Program. This is your chance to help adults with disabilities reach their personal goals, engage in fun activities, and build life skills, all while contributing to a supportive and inclusive community. Hours are Monday through Friday, 08:30 a.m. to 4:30 p.m.; no evening or weekend work required. Ready to make a difference? Keep reading! LIFE (LEARNING. INDEPENDENCE. FRIENDSHIP. EMPOWERMENT.) The ECHO LIFE Day Support Program offers skills training to individuals who are not currently pursuing or interested in employment as the main focus of their day. Through a combination of structured group and individual activities, participants enhance skills in daily living, safety, communication, decision-making, self-advocacy, What You'll Be Doing: Engage & Empower: Provide compassionate support and supervision to participants, making sure their needs and goals are met with care and respect. Personalized Support: Understand and implement individualized, person-centered plans that are tailored to each participant's unique goals and needs. Plan Activities: Help develop and implement fun, engaging activities that align with each participant's interests and abilities. Think arts and crafts, music, games, and even community outings! Personal Care: Offer support, as needed, with everyday tasks such as personal hygiene, restroom assistance, and feeding, ensuring each participant's dignity is always upheld. Stay Safe & Sound: Follow health protocols, including managing seizures and other medical needs, while keeping everyone safe and well-cared-for. Document Successes: Prepare and maintain accurate records to track participants' progress and success to ensure everything is in line with each participant's plan. Live Our Values: Bring ECHO's core values to life in every interaction - Enthusiasm, Trust, Integrity, Compassion, Respect, Innovation, and Courage are at the heart of everything we do. Additional Duties: Embrace variety! Take on related tasks that help us elevate our programs and improve the lives of our participants. What We're Looking For: Education & Experience: An Associate degree (or a mix of experience and education) and solid experience working with adults with disabilities in day support setting. Licenses & Checks: A valid driver's license (because we like to get out and about!), a clean driving record, and successful completion of a drug/alcohol screening and background check (including fingerprinting). Heart for the Job: We're looking for someone who's patient, creative, and excited about working with a dynamic group of individuals. Experience with personal care, health protocols, and making personal connections will be key! Why Join ECHO? Benefits That Rock: Enjoy company-paid medical, dental, vision, life insurance, and disability coverage. We also offer paid time off and a 403(b) retirement plan with matching contributions. Work That Matters: At ECHO, every day is about helping people achieve their dreams. You'll be part of a dedicated team creating positive, lasting changes for people with disabilities in the community. Long-Standing Legacy: With a history of empowering individuals since 1975, we pride ourselves on our mission of inclusion and support. We are a nonprofit that's been making a difference in Northern Virginia for 50 years! Ready to jump in and be a part of something bigger? Apply now and help make someone's day - every day! ECHO is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class. ECHO is a member of DHS E-Verify program. Position Requirement Successful completion of drug/alcohol screening and a background check to include fingerprinting

ECHO's mission is to empower individuals with disabilities to achieve their optimal level of personal, social, and economic success. Since 1974, ECHO has provided lifelong support through skill building, job placement, day support, transportation, and community-based employment. We partner with local businesses to create valued and meaningful opportunities for adults with disabilities to thrive as active members of their communities. Position Summary ECHO is seeking a part-time Employment Support Specialist (ESS) to oversee production within a host company or community job site while training, employing, and supervising adults with disabilities. In this role, you will provide on-site support to small groups of participants, ensuring their success, safety, and integration into the workplace. Key Responsibilities Embrace and model ECHO's core values: Enthusiasm, Trust, Integrity, Compassion, Respect, Innovation, and Courage Provide supervision, support, and care for ECHO participants in community employment settings Implement person-centered support plans and maintain accurate clinical documentation Manage participants' work hours and integration into the host company's workforce Ensure health and safety by following individualized protocols and responding to crisis situations as needed Perform additional related duties as assigned Minimum Qualifications Experience in vocational and/or day support training of persons with disabilities Valid driver's license with a driving record that meets insurance requirements What We Offer (Part-Time Employees) Paid Time Off 403(b) retirement plan with company matching Why Join ECHO? At ECHO, you will be part of a nonprofit team dedicated to making a lasting difference in the lives of adults with disabilities. Our work is mission-driven, collaborative, and community-focused. How to Apply To learn more about ECHO and submit your application, please visit: ********************** ECHO is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class. ECHO is a member of DHS E-Verify program. Position Requirement Successful completion of drug/alcohol screening and a background check to include fingerprinting

Job Description ECHO's mission is to empower individuals with disabilities to achieve their optimal level of personal, social, and economic success. Since 1974, ECHO has provided lifelong support through skill building, job placement, day support, transportation, and community-based employment. We partner with local businesses to create valued and meaningful opportunities for adults with disabilities to thrive as active members of their communities. Position Summary ECHO is seeking a part-time Employment Support Specialist (ESS) to oversee production within a host company or community job site while training, employing, and supervising adults with disabilities. In this role, you will provide on-site support to small groups of participants, ensuring their success, safety, and integration into the workplace. Key Responsibilities Embrace and model ECHO's core values: Enthusiasm, Trust, Integrity, Compassion, Respect, Innovation, and Courage Provide supervision, support, and care for ECHO participants in community employment settings Implement person-centered support plans and maintain accurate clinical documentation Manage participants' work hours and integration into the host company's workforce Ensure health and safety by following individualized protocols and responding to crisis situations as needed Perform additional related duties as assigned Minimum Qualifications Experience in vocational and/or day support training of persons with disabilities Valid driver's license with a driving record that meets insurance requirements What We Offer (Part-Time Employees) Paid Time Off 403(b) retirement plan with company matching Why Join ECHO? At ECHO, you will be part of a nonprofit team dedicated to making a lasting difference in the lives of adults with disabilities. Our work is mission-driven, collaborative, and community-focused. How to Apply To learn more about ECHO and submit your application, please visit: ********************** ECHO is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class. ECHO is a member of DHS E-Verify program. Position Requirement Successful completion of drug/alcohol screening and a background check to include fingerprinting

Responsible for providing service support for John Deere SmartGrade, Topcon, and various types of machine control solutions. Will provide first level support for both internal and external users and work hand in hand with Murphy Tractor Precision Construction Specialist. Duties/Responsibilities: Be recognized as a service provider and maintain expertise to support our customers. Install, Calibrate and Prepare machine control systems and verify operation prior to Customer and Dealer machine delivery. Ability to support, diagnose issues with machine control systems, and make repairs. Work in conjunction with the service technicians as needed. Communicate with technical support at Machine Control Suppliers to effectively solve issues from start to finish. Training: Take all required John Deere SmartGrade, Topcon and applicable training. Learn the systems related to machine control. (SmartGrade, Topcon, Trimble and others) If needed, provide support training for Customers and Murphy Tractor & Equipment Staff. Willingness to learn and explore new technologies as they become relevant to the construction industry. Physical Requirements: Capable of lifting and carrying heavy objects. Able to work on and around heavy equipment. May require work on construction sites. May be asked to travel with overnights. Able to work outside year-round in adverse conditions. Experience Requirements: Some knowledge of grade control solutions and technology. Understanding of construction equipment and their applications that take place on construction job sites. Can troubleshoot Electrical, Hydraulic and Mechanical issues and can read machinery schematics a plus. Prior Mechanical experience, preferably heavy equipment a plus. Welding experience preferred Murphy Tractor & Equipment Co. is an equal opportunity employer.