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Johnstone Supply jobs in Portland, OR - 28 jobs

  • Senior Inventory Planner

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Job Description As our new Senior Inventory Planner, you will be responsible for ensuring products are readily available to Johnstone stores while balancing capacity and financial objectives by performing inventory purchasing and management functions. There might be a match for you at Johnstone if you: Like learning new things, want to be challenged, and enjoy sharing your knowledge with others. Appreciate data visualization, are a problem-solver, and have a commitment to quality. Enjoy numbers and data and are curious about what drives it. Seek out opinions, do research, and collaborate with others to find those key insights that will turn a good forecast into a great forecast. Enjoy working as a team and collaborating with others. As a wholesale distributor, our Planning Team is the engine that drives our company's growth. We are proud of our ability to have inventory during the supply chain disruptions of the last few years and have helped our distributors grow at incredible rates. We strive to get a little bit better every single day for our customers and ourselves. We aim to create a culture of learning, innovation, and trying new things. Our team members genuinely care for each other, the company, and our customers. A day in the life: Collaborating with a great team of Planners to create inventory plans that drive accurate ordering and in-stock position Meeting with engaged suppliers to understand issues in the supply chain and adjust accordingly Collaborating with all departments to resolve problems, improve processes, enhance accuracy and efficiencies Reviewing & executing purchasing activities to align with strategic, opportunity, or other operations plans Learning and feeding your curiosity about inventory management methods Diving in for deeper analysis with our planning system or with Power BI when you are curious about a trend you've seen Coaching, team meetings, or 1:1 development time to grow and develop your career at Johnstone Supply What we're looking for: Bachelor's degree (B.A./B.S.) (required), with preference given to a specialized degree in Supply Chain Management or Logistics; and at least 5 years within the supply chain field in a distribution or manufacturing field; or an equivalent combination of education and experience. Ability to use Enterprise Resource Planning (ERP) software to accomplish work Knowledge of supply chain inventory management principles and techniques, including key performance indicators Demonstrated intermediate to advanced level of use of Microsoft Office products (Excel, Word, Outlook, SharePoint, PowerPoint, Power BI, etc.) Knowledge of full cycle purchase order management principles and methodologies Ability to provide guidance and instruction to peers and coworkers Additional consideration for candidates with formal project management skills and Supply chain certification from organizations such as APICS (CSCP, CPIM), or ISM (CPSM, CPSD) We're also interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture, including: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being. Health and welfare benefits include medical, dental, and vision coverage; company-paid life insurance and short-term disability; a health savings account (HSA) with company contribution; flexible spending accounts (FSA) (including dependent care); wellness program; and a 401(k) plan with company match. Voluntary life and supplemental insurance options, including pet medical & Rx and identity theft protection plans, are also available. The Company also offers paid time off (PTO) in accordance with its PTO policy. Eligibility requirements apply to each plan. Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service. Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. EOE & E-Verify Participating Employer. Hybrid schedule, 2+ days per week in office Monday - Friday 7:30 AM - 4:00 PM
    $62k-86k yearly est. 15d ago
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  • IT Service Delivery Manager

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Job Description Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for an IT Service Delivery Manager to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise and quality service. As a member of the IT Team, the IT Service Delivery Manager leads the IT Support Desk Team in providing technical support across the enterprise, and performs 2nd level support when the Support Team is unable to resolve. 3rd level support is provided by our team of Application, Infrastructure, or Security Engineers. As an established performer in the industry for over 70 years, Johnstone has a demonstrated history of creating career opportunities. The individual selected for this role will have the chance to work within an organization at the front-end of an IT transformation, with a fully staffed team, a low user-to-technician ratio, and where their work will have a significant and positive effect on the entire enterprise. Position responsibilities: Manage the processing of incoming calls to the team via telephone, Self Service, and e-mail to ensure courteous, timely and effective resolution of end user issues. Develop and enforce request handling and escalation policies and procedures. Track and analyze trends in Support Desk requests and generate dashboards/reports and recommend solutions to mitigate or eliminate reoccurring issues. Oversee development and communication of help sheets, usage guides and FAQs (Knowledge) for end users. Oversee the development, implementation and administration of support team member training procedures and policies. Train, coach, and mentor Support Team. Be the second level support, resolving issues and inquiries that the Support Desk is not able to resolve. Respond to customer inquiries with attentiveness, providing thoughtful answers to complex situations. Create support tickets with third party vendors for issues when necessary. Work with external vendors for hardware and software support Expand and maintain IT knowledgebase repository keeping technical documentation and procedures up to date and team cross trained. Communicate unresolved system issues to Third Level Support and follow through to resolution. Role model Change Management policies and procedures and ensure team's adherence. Participate in off-hours support and Major Incident Management (MIM) Process. Position requirements: Bachelor's Degree (B.S.) from a four-year college or university and at least 3 years of related experience and/or training; or high school diploma and at least 5 years of related experience; or equivalent combination of education and experience. At least 2 years of experience supporting Windows in an Active Directory environment; and at least 2 years of experience managing teams. Experience supporting M365. Experience supporting end user hardware. ITIL training (certification is a plus). Experience being the Subject Matter Expert (SME) and functional Owner. Manage/Own physical security system (Cameras, Door Access, etc.) Experience supporting a remote/distributed workforce. Knowledge of ITSM. Superior customer service, teaming, and troubleshooting skills. Self-starter, act on own initiative and work in a dynamic, fast-paced environment. Ability to apply Human Resources management principles, including: hiring, training, coaching, and evaluating employees. Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being. Health and welfare benefits include medical, dental, and vision coverage; company-paid life insurance and short-term disability; a health savings account (HSA) with company contribution; flexible spending accounts (FSA) (including dependent care); wellness program; and a 401(k) plan with company match. Voluntary life and supplemental insurance options, including pet medical & Rx and identity theft protection plans, are also available. The Company also offers paid time off (PTO) in accordance with its PTO policy. Eligibility requirements apply to each plan. Visit our website ******************************************* for more information about our growing company. EOE & E-Verify Participating Employer.
    $73k-95k yearly est. 13d ago
  • Delivery Truck Driver - Non CDL

    Ferguson Enterprises 4.1company rating

    Vancouver, WA job

    Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Would you like a truck driving career where you can be home daily with no nights or weekends? Join our team today! Schedule: Monday-Friday 6am- 2:30pm plus overtime as needed The PERKS of working for Ferguson: Competitive compensation Safe Driver incentive Hourly bonus potential Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.) 401(K) Retirement Savings Plan with company match Paid time off (vacation, sick, personal, holiday, and parental leave) Employee Assistance Programs Associate discounts Community involvement opportunities Opportunities for growth and advancement both professionally and financially Qualifications: Must be at least 21 years of age Follow all DOT standards and regulations Possession of a DOT Medical Card or the ability to acquire a DOT Medical Card Ability to lift items that weigh up to 50lbs A background in warehouse operations and logistics, including shipping, receiving and delivery is a plus Strong communicator with a customer-focused approach Able to navigate and operate basic technology, including iPads Responsibilities: Deliver materials to the customer, which includes assistance with loading and unloading and ensuring delivery of ticket with material Pick up customer returns, validating product match for credit requests Perform daily pre-trip and post-trip inspections, fuel the truck as needed, and report any problems or issues to supervisor Follow and implement all company safety policies and procedures Assist warehouse personnel with pulling and preparing orders for shipment as needed, as well as receiving, verifying, staging and stocking incoming material Ability to work overtime as needed Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs. *Pre-employment drug and background screening required* At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $17.17 - $25.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $17.2-25.8 hourly Auto-Apply 21d ago
  • Installation Associate - Entry Level - Appliances

    Ferguson 4.1company rating

    Portland, OR job

    Job Posting: Starting at $25.00 per hour Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths. The PERKS of working for Ferguson: Competitive compensation Incentive bonus potential Safe Driver incentive Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.) 401(K) Retirement Savings Plan with company match Paid time off (vacation, sick, personal, holiday, and parental leave) Employee Assistance Programs Associate discounts Community involvement opportunities Opportunities for growth and advancement both professionally and financially Hours are Monday to Friday 6:30 a.m. to 3:00 p.m. with possible OT Responsibilities: Able to perform basic appliance installation and possess the desire to learn custom appliance installations - training provided. Accurate handling and installation of basic gas and electric household appliances such as washers, dryers, ranges, and refrigerators. Ensures the installed appliances are damage free, accurately installed according to manufacturer's specifications and are fully functioning. Interact expertly and courteously with builders, designers and on-site customers - you take care of a vast array of customers. Attend company paid installation training seminars and certifications to stay up-to-date on all product changes. Be responsible for providing driver duties and responsibilities. Qualifications: 1+ years of experience with Appliance Delivery & Installation Service is preferred. Valid state issued license is required. Must be at least 21 years of age. Possession of a DOT Medical Card or the ability to obtain a DOT Medical Card. With the assistance of lifting equipment such as stair climber, oven lifts, and/or air sled, the ability to lift 70+ pound objects frequently and 90+ pound objects occasionally. Ability to deliver “white glove service” to customers. Excellent customer service skills are a must! Mechanical skills and willingness to learn. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. *Pre-employment drug and background screening required* At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $19.06 - $31.91 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $19.1-31.9 hourly Auto-Apply 36d ago
  • Warehouse Associate - Entry Level

    Ferguson 4.1company rating

    Portland, OR job

    Job Posting: Startinga at $21.00 per hour and can pay higher based on experience Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an entry level Warehouse Associate to join our team! Hours are Monday to Friday between the hours of 7:00 a.m. to 5:00 p.m. (8-hour shift) Responsibilities Safely operate a stand-up forklift (order selector/cherry picker) to pull and prepare outbound customer orders. Build, wrap, sort, and transport pallets and packages. Use technology like RF devices to sort, scan, and prepare orders. Accurately and timely receive, verify, stage and stock all incoming material. Clean the workspace as you go and participate with the team in keeping our facility clean, safe, and accident free. Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs. Qualifications 0-3 years warehouse experience in shipping, receiving, delivery, or inventory management is preferred. High attention to detail. Comfortable in a fast paced, changing environment. Positive demeanor, dependability, and strong work ethic. Self-starter with ability to learn our systems quickly. Continued focus on improving system efficiencies and business practices. Ability to lift items that weigh up to 50-75lbs regularly. Knowledge of safety regulations and procedures. *Pre-employment drug and background screening required* At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $17.17 - $25.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $17.2-25.8 hourly Auto-Apply 38d ago
  • Sales Support Representative - Valve and Automation

    Ferguson 4.1company rating

    Portland, OR job

    Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We are searching for an associate ready to step into a Valve Automation Sales Support role and become an integral part of the Valve Automation team. This associate will report directly to the Valve & Automation Branch Manager and will spend time learning our V&A business. This associate will learn all aspects of our valve automation business and help provide solutions to our customers on a key intentional product. Schedule: Monday-Friday 8am-5pm Pay starting at $24.00 per hour and can pay higher based on experience Responsibilities: Support the Northwest district on quoting valve automation. Deliver exceptional customer service while learning the Valve Automation business. Size on/off Actuators, Control Valves, Accessories, & build out Valve Automation quotations daily. Interact and develop relationships with key vendors to support sales. Work with all associates in the district to support our V&A products. Be a team player. Form solid relationships to establish trust with entire district to work seamlessly together. Willingness to learn and train continually. Specific to Valve Automation products. Other duties as assigned. Qualifications: This is a development role where the V&A team will invest in your success. The team will teach you everything you need to know about Valve Automation. 1-3 years sales experience is required. Strong attention to detail & high aptitude for learning quickly. A high level of integrity when problem solving. Ability to organize and prioritize work. Ability to efficiently operate computers, tablets and mobile devices. Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, etc.). At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $20.57 - $32.91 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $20.6-32.9 hourly Auto-Apply 17d ago
  • Product Specialist

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Job Description Now is the best time to join Johnstone Supply. As a member of the Product Management team, the Product Specialist is responsible for responsible for supporting the business-to-business (B2B) marketing and sales processes for different product categories. As a wholesale distributor, our Product Management Team is a core business unit, and this position is our front-line professional level role on the team. Product Management works to ensure that our product portfolio is competitive, complete, and provides us an advantage in the market by managing vendor relationships and negotiating comprehensive programs on behalf of the company.. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. Our Product Management professionals have been significant contributors in establishing Johnstone Supply as a leader in our industry, and the Product Specialist works together with our Product Managers, General Managers, and other Product Specialists to ensure our continued success. A day in the life: Establish key contacts with suppliers and build mutually beneficial relationships with them Coordinating with internal/external stakeholders and supplying information on products. Performing research on product lines and contributing to purchasing/marketing decisions. Analyzing product lifecycles and recommending the appropriate pricing for products. Performing forecasting for new products/promotional campaigns and solving business problems. Researching competitors and obtaining other market information concerning the Political, Economic, Social, Technological, Legislative and Environmental factors that affect the business. Building knowledge on industry trends from suppliers, trade publications, stores, and online sources. What we're looking for: Bachelor's degree (B.A.) from four-year college or university; and at least 2 years of experience; or equivalent combination of education and experience. Knowledge of marketing principles, techniques, and media (4Ps, SWOT, PESTLE, flyer, catalog, web). Ability to write clearly and effectively present ideas, decisions, or actions. Ability to write pieces such as product bulletins, advertising materials, and summaries or product research. Skill in designing creative and functional advertising pieces. Skill in managing projects: establishing objectives, securing resources, creating timelines, scheduling activities and resources, and evaluating project status. Skill in resolving problems: asking appropriate questions, identifying problem source, devising alternative actions, and arriving and implementing the optimum solution. Knowledge of basic business principles in entrepreneurial organizations (i.e. industry value chain, return on investment). We're also interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture, including: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including: Paid Time Off (PTO) - 3 weeks of PTO for individual contributors and 4 weeks for leaders Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediately vests Holiday pay - we recognize and pay our employees for 7.5 holidays per year Employer subsidized medical, dental, and vision plans. Employer paid life insurance and long-term disability Voluntary short-term disability, accident and critical illness insurance 24/7 Access to virtual care/telehealth options, and Parental Time Off Flexible spending accounts (FSA) $100 wellness reward for completing annual health check-up Employee Assistance Program (EAP) for you, and your family Coverage for chiropractic, acupuncture, and massage therapy services Tuition reimbursement, up to $5,250 per year Employee referral bonus program - earn up to $4,000 per year Employee service milestone recognition program Employee discounts on products & retail discounts Variety of incentive plans for employees Bi-weekly pay days on every other Friday Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. EOE & E-Verify Participating Employer. #JSTHP1 Hybrid, 3 days per week in office. Monday - Friday 7:30 AM - 4:00 PM
    $62k-93k yearly est. 13d ago
  • Business Development Manager - Vendor Managed Inventory (Northwest Region)

    Ferguson Enterprises, LLC 4.1company rating

    Portland, OR job

    **Job Posting:** Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an individual to fill an immediate need for a Business Development Manager to drive our Vendor Managed Inventory (VMI) initiative. **Responsibilities** + Partner with Regional Director and General Managers to evaluate, qualify, implement, and monitor VMI's across Region. + Conduct customer site visits to research and analyze business opportunities, consistent with the organization's long range and strategic plans. + Evaluate future geographic expansion opportunities and measure success of new market entry + Collaborate on execution plans for markets in alignment with Customer Group & Area VMI strategy + Planning and preparation of business proposals and make recommendations to senior management (to include financial modeling, product files, and legal documents for VMI). + Work closely with Ferguson's National Accounts and VMI leadership teams to assist in driving growth, consistency in customer experience, and margin integrity. + Act as liaison between National VMI strategy and local Area and customer needs. + Partner with Category Management to evaluate and select vendors, expand current offerings and continuously evaluate channel options + Lead all aspects of the development of key projects and is accountable for the successful closure of business deals + Responsible for the overall development, implementation and progress of strategic business targets + Develop new processes to meet project needs, and for designing projects to suit the financial and operating criteria of a project + Prepare documents and materials (for example, reports, presentations, information packages) for meetings and discussions with potential clients and business partners so that the information provided is accurate and appropriate for external distribution + Maintain contact with the key decision makers internally and externally + May assist with special analysis in areas such as operational efficiency, market penetration and profitability + Train onsite customer and Ferguson personnel on start up and day-to day operational processes in the VMI. + Ability to demo software solutions to clients for inventory management as a value add **Qualifications** + 5+ years' of business development experience is preferred, with prior VMI, Branch Management, Operations, and Sales experience strongly preferred + Bachelor's Degree, however, equivalent work experience will also be considered + Proven track record of attaining maximum sales results through successful interaction with established customers and new prospects + Passion for excellent customer service and a strive to exceed sales targets + Outstanding negotiating, problem solving, and interpersonal skills + Strong organizational, planning, and follow-up skills + Good eye for business and high integrity + Ability to make effective presentations and project recommendations + Valid driver's license required, role requires regular travel to customer HQ or jobsite locations as well as participation in customer/vendor lunch and learn sessions as well as customer events or trade shows + Proficient use of technology to drive business results, ability to adjust and ramp up on new software programs quickly (Microsoft Office 365, Power BI, Salesforce CRM, Oracle ERP, etc.) At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - **Pay Range:** - $7,012.80 - $17,416.30 - **_Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._** - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - _The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._ _Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._ Equal Employment Opportunity and Reasonable Accommodation Information (******************************************************************
    $65k-93k yearly est. 28d ago
  • Counter Sales Representative- Entry Level

    Ferguson 4.1company rating

    Tualatin, OR job

    Job Posting: Starting at $21 per hour and can pay higher based on experience Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative. The PERKS of working for Ferguson: Competitive compensation Hourly bonus potential Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.) 401(K) Retirement Savings Plan with company match Paid time off (vacation, sick, personal, holiday, and parental leave) Employee Assistance Programs Associate discounts Community involvement opportunities Opportunities for growth and advancement both professionally and financially Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up. Hours are Monday to Friday 7:00 a.m. to 4:00 p.m. with possibility for OT Responsibilities: Provides advice to customers regarding the best products to fit their needs Processing orders via order management system Operate cash registers and follow established cash handling procedures Prepare and stage orders for customer pick up Maintain store appearance and merchandising standards as advised Ensure that merchandise is restocked and placed in their respective areas Maintain a safe working environment including PPE (Personal Protective Equipment) Qualifications: 0-3 years of experience preferred Basic knowledge of products is preferred General digital literacy, including knowledge of Microsoft Office applications required Ability to lift, load, and deliver merchandise General math skills to allow for cash accounting An ability to learn is a must have! Excellent decision making and communication skills *Pre-employment drug and background screening required* At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $15.00 - $23.85 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $15-23.9 hourly Auto-Apply 9d ago
  • Sales Project Manager - Waterworks

    Ferguson 4.1company rating

    Portland, OR job

    Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking a Sales Project Manager for our Waterworks Division! In this role, you will be responsible for providing administrative project support for water and wastewater treatment plants in the Portland Metro region, with occasional on-site client visits. Daily activities include assisting with project scope, specs, and requirements, monitoring project progress, recommending products and ensuring on-time delivery, vendor coordination, and ensuring goals are met. Do you have prior experience leading construction projects, working with water, wastewater, waterworks, or commercial plumbing products, or have worked as a project engineer or construction project coordinator? If so, this is an excellent opportunity to transition your expertise into a flexible, office-based role that offers more work-life balance! Responsibilities: Manage all aspects of a project, from start to finish, so that it is completed on time and within budget Recommend products and services that fit well with clients' business needs Run execution of project in accordance with organization's project management methodology according to established project plan Establish and maintain effective sales relationships with major accounts/customers Regularly answer branch phone calls providing a high level of service to customers Coordinate with vendors to ensure they are integrated into the project and that the customer receives products on-time and satisfactory standards of service Supervise progress and performance against the project plan; take action to resolve operational problems and minimize delays Work directly with partners and clients to determine project scope, specifications, requirements, and perform calculations Conduct project meetings and prepare regular reports to communicate the status of the project within and beyond the project team Allocate resources and assign tasks to ensure these targets are met Provide assistance to program/project managers to ensure projects are carried out according to plan Qualifications: Prior experience with construction industry products, including general construction, wastewater, or waterworks equipment, preferred 2+ years experience prior Construction Project Management or Project Coordinator experience, preferred 2+ years of Waterworks experience preferred Applicants with industrial or commercial plumbing experience considered Familiarly with digital takeoff and estimating software such as PlanSwift or Bid Tracer highly preferred Advanced computer skills, including a strong command of various software applications including Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, etc.) and the ability to quickly adapt to new technologies Salesforce experience preferred Valid drivers license required At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $4,950.00 - $10,688.70 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $5k-10.7k monthly Auto-Apply 60d ago
  • Accounting Team Opportunity - Accounts Payable Specialist

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Now is the best time to join Johnstone Supply. As a member of the Finance team, the AP Specialist is responsible for ensuring invoices are paid accurately, timely and in accordance with company procedures and policies Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. This is a great opportunity to join a growing team that promotes from within. You'll be joining a team of experienced AP professionals who promote a positive and supportive team culture. Position responsibilities: Prepares invoices/credits from vendors for payment by: Verifying accuracy through written approvals Researching variances Analyzing exception issues to determine correct resolution Communicating effectively with internal and external resources for information Manual processing Investigates and resolves problems associated with processing of invoices and purchase orders related to product costing Researches and resolves distribution center shipment receipts against invoice costing Reconciles vendor account statements and maintains open transaction tracking for audit Assists Accounts Payable Manager/Supervisor to identify and implement process improvements Position requirements: High school diploma or general education degree (GED); At least two years of related experience or training in a high-volume accounts payable role; or equivalent combination of education and experience. Strong computer skills; including proficiency in Microsoft Office programs (Word, Excel, Outlook). Experience in Microsoft Dynamics 365 preferred. Ability to consistently follow company standard operating procedures. Ability to do repetitive work and work under tight deadline pressures. Ability to maintain organized work processes, materials, and files. Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including: Paid Time Off (PTO) - 3 weeks of PTO for individual contributors and 4 weeks for leaders Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediately vests Holiday pay - we recognize and pay our employees for 7.5 holidays per year Employer subsidized medical, dental, and vision plans. Employer paid life insurance and long-term disability Voluntary short-term disability, accident and critical illness insurance 24/7 Access to virtual care/telehealth options, and Parental Time Off Flexible spending accounts (FSA) $100 wellness reward for completing annual health check-up Employee Assistance Program (EAP) for you, and your family Coverage for chiropractic, acupuncture, and massage therapy services Tuition reimbursement, up to $5,250 per year Employee referral bonus program - earn up to $4,000 per year Employee service milestone recognition program Employee discounts on products & retail discounts Variety of incentive plans for employees Bi-weekly pay days on every other Friday Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees Visit our website ******************************************* for more information about our growing company. We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service. EOE & E-Verify Participating Employer. Monday - Friday, 7:30 AM - 4:00 PM
    $35k-42k yearly est. Auto-Apply 60d+ ago
  • Pricing Coordinator

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Now is the best time to join Johnstone Supply. As a member of the Product Management team, the Pricing Coordinator is responsible for maintaining and organizing incoming communications for the Pricing Team, providing the first review of incoming communication to triage. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. Hybrid Schedule requiring 2-3 days in office per week. Weekdays: 7:30 AM - 4:00 PM Position responsibilities: First person triage of the Pricing Teams e-mail inbox. Assists with ensuring Supplier price change submissions include the Johnstone Supply pricing template, an industry announcement of the price change and an appropriate effective date. Collects and logs complete submission of Distributor price discrepancies. Retrieves and maintains Supplier and Distributor historical data. Updates and Maintains Supplier contact lists. Creates and maintains monthly sales reporting and back up data sources. Support Pricing Team and/or Product Management Team with special reports/projects. Position requirements: Associates degree (A.A.) or equivalent from two-year college or technical school; at least two years related experience and/or training; or equivalent combination of education and experience. Proficiency in the Microsoft Office Suite and other software and systems Experience in SQL and Microsoft Dynamics 365 preferred Ability to pay attention to details, especially with numerical data (number recognition) and proofreading. Ability to recognize inconsistencies/errors in both text and numerical data Ability to work under multiple deadlines at one time. Skill in communicating with others to obtain information or assistance from them in a timely manner. Ability to interface with both internal and external stake holders in communicating information. Ability to communicate across different individuals, departments, and external parties. Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including: Paid Time Off (PTO) - 3 weeks of PTO for individual contributors and 4 weeks for leaders Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediately vests Holiday pay - we recognize and pay our employees for 7.5 holidays per year Employer subsidized medical, dental, and vision plans. Employer paid life insurance and long-term disability Voluntary short-term disability, accident and critical illness insurance 24/7 Access to virtual care/telehealth options, and Parental Time Off Flexible spending accounts (FSA) $100 wellness reward for completing annual health check-up Employee Assistance Program (EAP) for you, and your family Coverage for chiropractic, acupuncture, and massage therapy services Tuition reimbursement, up to $5,250 per year Employee referral bonus program - earn up to $4,000 per year Employee service milestone recognition program Employee discounts on products & retail discounts Variety of incentive plans for employees Bi-weekly pay days on every other Friday Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. EOE & E-Verify Participating Employer.
    $30k-42k yearly est. Auto-Apply 57d ago
  • Distributor Relationship Manager

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Job Description Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a Distributor Relationship Manager to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service. As a member of the Business Development team, the Distributor Relationship Manager (DRM) serves as a critical link between Johnstone Supply and Johnstone Services Team (JST) and our Distributor partners in the field. This role builds and sustains strategic relationships to support alignment and Distributor experience while enabling accelerated business growth. The DRM develops a deep understanding of each Distributor's business model, market strategy, and operational challenges to deliver tailored solutions to foster long-term loyalty. Because our Distributors are located nationally, this role requires 30% - 50% travel. Position responsibilities: Builds and maintains long-term, trusted advisor relationships with Distributors, earning credibility through consistent support, insight, and results to promote the adoption of tools, programs, initiatives and improve Distributor satisfaction scores. Becomes the JST expert on assigned Distributors to understand their structure, market approach, strategic priorities, and opportunities for improvement resulting in tailored strategies that increase market penetration and revenue growth. Visits Distributors and communicates regularly, providing clear visit summaries, documenting action items, and ensuring timely follow-up to enhance transparency, and strengthen trust in Johnstone Supply's partnership model. Recognizes and shares Distributor success stories for broader organizational learning, awards, and publications to foster a culture of excellence, inspire peer learning, and amplify JST's reputation as a collaborative growth partner. Reviews Distributor strategic planning, including market expansion, product diversification, and acquisition opportunities. Challenge status quo thinking to drive new revenue channels, competitive differentiation, and measurable business growth across Distributor territories. Facilitates quarterly Distributor Cohort groups to exchange ideas, address challenges, and explore growth strategies to foster collaboration, share actionable insights, and accelerate adoption of best practices that improve collective performance. Advocates for Distributors internally, ensuring their needs and perspectives are considered in decision-making to promote stronger alignment between field operations and corporate strategy, resulting in improved Distributor satisfaction and engagement. Collaborates with internal stakeholders to prioritize impactful products, services, and resources to ensure JST delivers high-value solutions that meet Distributor demand and enhance market competitiveness. Identifies and cultivates new Distributor opportunities through networking and market awareness to expand JST's market presence and strengthens its strategic footprint in key growth regions. Serves as the onboarding liaison, ensuring smooth transitions, clear communication, and timely execution of deliverables. Maintains a deep knowledge of the Distribution Agreement, franchise requirements, and JS Manuals, and proactively address non-compliance issues and work collaboratively on solutions to ensure contractual compliance, and fosters cooperative resolution of issues. Position requirements: Bachelor's degree (B.S./B.A) from a 4-year college or university preferred; At least 10 years of experience in distributor relations, vendor management, business development, trade marketing, or a related field; or equivalent combination of education and experience. Strong business acumen with demonstrated ability to interpret financial statements, assess profitability, and identify revenue growth opportunities. Ability to perform market analysis, benchmarking, and the use of data insights to inform Distributor strategy and performance improvement. Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM, ERP, and business intelligence tools, Understanding of distribution channel economics, franchise models, and wholesale operations. Knowledge of compliance requirements related to franchise agreements, business operations, and Distributor governance. Ability to synthesize complex data sets into actionable recommendations that improve Distributor efficiency, profitability, and alignment. Ability to apply project management skills: establishing objectives, timelines, and deadlines; action planning to meet deadlines; evaluating project status compared to objectives. Ability to apply problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems. Ability to apply organization skills: developing and using systems for organizing and keeping track of information and prioritizing multiple tasks. Ability to design, implement, and manage relationship management frameworks that drive consistent Distributor engagement and measurable outcomes. Ability to conduct operational assessments, identifying performance gaps, and implementing targeted improvement initiatives. Experience facilitating strategic planning sessions, business reviews, and cross-functional collaboration forums (e.g., Distributor Cohorts, leadership summits). Ability to interpret and apply Distribution Agreement provisions, ensuring compliance and risk mitigation. Skill in facilitating open lines of communication with Distributor Partners, employees, and upper-level management. Ability to listen to others to identify needs or concerns; Ability to demonstrate considerable tact and diplomacy in dealing with others. Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now. Visit our website ******************************************* for more information about our growing company. EOE & E-Verify Participating Employer.
    $79k-115k yearly est. 16d ago
  • Outside Sales Internship - Summer 2026

    Uline 4.8company rating

    Portland, OR job

    Outside Sales Internship Paid Internship - Summer 2026 Portland, Oregon $22 per hour Are you a college student looking to launch your sales career? As a Uline Outside Sales Intern, spend your summer working alongside sales professionals with the best training, tools and products to win in the field every day. A 2025 Handshake Early Talent Award-winning company! Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Why Sales this Summer at Uline? Gain hands-on, real-world experience in this face-to-face selling position as an Outside Sales Associate. Work in a high-energy, fast-paced environment that's both competitive and fun. Take part in two weeks of professional sales training to sharpen your presentation skills and product knowledge. Meet weekly with a sales mentor who will guide and support you on sales calls. Receive a phone and car allowance. Earn competitive pay over summer and the potential to join Uline full-time upon graduation. Position Responsibilities Deliver next-level customer service and support sales growth in accounts across all industries within your territory. Coordinate and conduct one-on-one customer visits providing business solutions from our world-class website and catalog stacked with 43,000+ quality products. Take part in weekly sales staff meetings. Minimum Requirements This full-time internship is open to Sophomore and Junior-status college students only. Professional communication and presentation skills. Hardworking and enthusiastic with a “team player” attitude. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations and 15 sales offices. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-PR1 (#IN-WAIN) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
    $22 hourly Auto-Apply 60d+ ago
  • Delivery Truck Driver - Non CDL

    Ferguson 4.1company rating

    Tualatin, OR job

    Job Posting: Starting pay at $22.00 and can pay higher based on experience Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Would you like a truck driving career where you can be home daily with no nights or weekends? Join our team today! The PERKS of working for Ferguson: Competitive compensation Safe Driver incentive Hourly bonus potential Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.) 401(K) Retirement Savings Plan with company match Paid time off (vacation, sick, personal, holiday, and parental leave) Employee Assistance Programs Associate discounts Community involvement opportunities Opportunities for growth and advancement both professionally and financially Hours are Monday to Friday 6:30 a.m. to 4:00 p.m. (8-hour shift) with possible OT Qualifications: Must be at least 21 years of age Follow all DOT standards and regulations Possession of a DOT Medical Card or the ability to acquire a DOT Medical Card Ability to lift items that weigh up to 50lbs A background in warehouse operations and logistics, including shipping, receiving and delivery is a plus Strong communicator with a customer-focused approach Able to navigate and operate basic technology, including iPads Responsibilities: Deliver materials to the customer, which includes assistance with loading and unloading and ensuring delivery of ticket with material Pick up customer returns, validating product match for credit requests Perform daily pre-trip and post-trip inspections, fuel the truck as needed, and report any problems or issues to supervisor Follow and implement all company safety policies and procedures Assist warehouse personnel with pulling and preparing orders for shipment as needed, as well as receiving, verifying, staging and stocking incoming material Ability to work overtime as needed Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs. *Pre-employment drug and background screening required* At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $17.17 - $25.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $17.2-25.8 hourly Auto-Apply 15d ago
  • Program Manager

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a Program Manager to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise and quality service. As a member of the IT Team, the Program Manager is responsible for managing large-scale and business transformational programs within the IT department in support of the Digital Strategy and the company's Strategic Program Roadmap. Now is the best time to join Johnstone Supply. Our collaborative teams and supportive leaders are working together to advance on one goal. This is a unique opportunity to work on a variety of projects as part of a growing Project Management Team. This position must be based in our Dallas, TX; or, Portland OR offices and has a hybrid schedule, requiring at least 2-days per week in-office. Position responsibilities: Plans, organizes, and directs strategic and business transformational programs and multiple complex project implementations to meet business requirements. Provides oversight, coordination, and planning of approved initiatives identified by IT Leadership, working closely with cross-functional business leaders and vendor partners to ensure alignment, communication, and successful delivery. Defines and facilitates integrated program planning across multiple workstreams and cross-functional teams, aligning timelines and deliverables to meet overarching business and customer objectives. Manages and oversees the full lifecycle of programs and projects, including requirements gathering, scope definition, goal setting, resource planning, timeline development, risk mitigation, budgeting, stakeholder engagement, program governance, communications, training, and change enablement. Collaborates across internal teams and external partners, including third-party vendors, to ensure timely and on-budget delivery of program and project objectives. Manage program and project budgets, including human capital and operational expenditures, ensuring financial accountability and alignment with strategic goals. Applies Johnstone's Project Management methodology and tools (e.g., Microsoft Project, Monday.com, Azure DevOps) along with the Johnstone E-PMO Project Lifecycle standards, to monitor progress, manage dependencies, and ensure consistent execution. Ensures accurate and timely communication with stakeholders (e.g., Stores, Suppliers, internal teams), providing updates on status, risks, and impacts. Develops and communicates regular reporting and performance metrics to Project Sponsors, IT Portfolio Management, and the E-PMO, ensuring visibility into program and project health. Facilitate leadership discussions to define measurable success criteria for programs and projects, ensuring alignment with strategic business outcomes. Leads post-implementation reviews and retrospectives, capturing lessons learned and driving continuous improvement across delivery practices. Supports business process improvement initiatives, leveraging Johnstone's Lean Program approach to identify opportunities, define solutions, and manage improvement projects. Ensures consistent documentation and adherence to program, project, and departmental processes, promoting operational excellence and repeatable success. Performs special projects assigned by supervisor, contributing to broader organizational goals and strategic initiatives. Position requirements: Bachelor's degree (B.A.) from four-year college or university; at least 10 or more years of related experience and/or training; or equivalent combination of education and experience. A current or active certification in either Agile or PMI (PMP, CAPM, PMI-ACP) is highly preferred for this role. Ability to interface with, influence and provide excellent service to multiple levels of the organization (VPs and Senior Leadership, middle management, staff, and third-party vendors). Proven ability to guide and coach team members to enhance their skills and performance. Encourages professional development and provides constructive feedback to foster growth, teamwork, and collaboration within the project team. Skilled at identifying strengths and areas for improvement, while supporting individuals to achieve their full potential. Strong Knowledge and experience of IT project and program management methodologies and lifecycles. Strong knowledge and experience with managing projects involving ERP cloud-based platforms (Microsoft Dynamics preferred) Demonstrated understanding of program and project management fundamentals (e.g., business case development, risk management, schedule management, and negotiation), with experience briefing Executive leadership Demonstrated effective communications with business and technical teams both verbally and in writing. Demonstrated understanding of business functions (Accounting, Sales, Inventory Management, Warehousing, IT) and what is needed/impact to each, to achieve project success. Previous experience managing complex projects or strategic programs and communication skills with stakeholders across the business, including senior leaders and successfully delivering results. Proficient at leveraging program/project management methodology and proficient at working through and with others to deliver results that meet or exceed requirements and expectations with complex projects. Ability to apply project and program management skills: establishing objectives, timelines, and deadlines; action planning to meet deadlines; evaluating project status compared to objectives. Ability to apply problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems. Ability to apply organizational skills: developing and using systems for organizing and keeping track of information and prioritizing multiple tasks. Ability to collaborate across organizational boundaries and build relationships, and ability to effectively interact with third party partners and customers is required for this role. Ability to communicate information across different individuals, departments, and external parties, including presenting to Leadership. Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. Johnstone offers a competitive wage and benefits that include medical, dental, vision, life, LTD, 401(k) with company match, and PTO after 90 days. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. If you are ready to take the next step in your career, apply now. Visit our website ******************************************* for more information about our growing company. EOE & E-Verify Participating Employer.
    $72k-112k yearly est. Auto-Apply 60d+ ago
  • Product Specialist

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Now is the best time to join Johnstone Supply. As a member of the Product Management team, the Product Specialist is responsible for responsible for supporting the business-to-business (B2B) marketing and sales processes for different product categories. As a wholesale distributor, our Product Management Team is a core business unit, and this position is our front-line professional level role on the team. Product Management works to ensure that our product portfolio is competitive, complete, and provides us an advantage in the market by managing vendor relationships and negotiating comprehensive programs on behalf of the company.. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. Our Product Management professionals have been significant contributors in establishing Johnstone Supply as a leader in our industry, and the Product Specialist works together with our Product Managers, General Managers, and other Product Specialists to ensure our continued success. A day in the life: Establish key contacts with suppliers and build mutually beneficial relationships with them Coordinating with internal/external stakeholders and supplying information on products. Performing research on product lines and contributing to purchasing/marketing decisions. Analyzing product lifecycles and recommending the appropriate pricing for products. Performing forecasting for new products/promotional campaigns and solving business problems. Researching competitors and obtaining other market information concerning the Political, Economic, Social, Technological, Legislative and Environmental factors that affect the business. Building knowledge on industry trends from suppliers, trade publications, stores, and online sources. What we're looking for: Bachelor's degree (B.A.) from four-year college or university; and at least 2 years of experience; or equivalent combination of education and experience. Knowledge of marketing principles, techniques, and media (4Ps, SWOT, PESTLE, flyer, catalog, web). Ability to write clearly and effectively present ideas, decisions, or actions. Ability to write pieces such as product bulletins, advertising materials, and summaries or product research. Skill in designing creative and functional advertising pieces. Skill in managing projects: establishing objectives, securing resources, creating timelines, scheduling activities and resources, and evaluating project status. Skill in resolving problems: asking appropriate questions, identifying problem source, devising alternative actions, and arriving and implementing the optimum solution. Knowledge of basic business principles in entrepreneurial organizations (i.e. industry value chain, return on investment). We're also interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture, including: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including: Paid Time Off (PTO) - 3 weeks of PTO for individual contributors and 4 weeks for leaders Safe Harbor 401(k) - 100% employer match up to 5% of base pay and immediately vests Holiday pay - we recognize and pay our employees for 7.5 holidays per year Employer subsidized medical, dental, and vision plans. Employer paid life insurance and long-term disability Voluntary short-term disability, accident and critical illness insurance 24/7 Access to virtual care/telehealth options, and Parental Time Off Flexible spending accounts (FSA) $100 wellness reward for completing annual health check-up Employee Assistance Program (EAP) for you, and your family Coverage for chiropractic, acupuncture, and massage therapy services Tuition reimbursement, up to $5,250 per year Employee referral bonus program - earn up to $4,000 per year Employee service milestone recognition program Employee discounts on products & retail discounts Variety of incentive plans for employees Bi-weekly pay days on every other Friday Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience. EOE & E-Verify Participating Employer. #JSTHP1 Hybrid, 3 days per week in office. Monday - Friday 7:30 AM - 4:00 PM
    $62k-93k yearly est. Auto-Apply 13d ago
  • Sales Account Representative

    Uline, Inc. 4.8company rating

    Gresham, OR job

    Portland, Oregon Sales Account Representative Pay from $65,000 to $70,000 per year Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on! Why Join Uline? * No previous sales experience required. Extensive training, mentorship and support provided. * Career advancement. Opportunities to advance and relocate. Uline has sales teams in 48 US states as well as Canada and Mexico. Position Responsibilities * Manage and grow customer accounts within your territory. * Run customer meetings providing business solutions to customers across all industries. * Provide legendary customer service with the help of our sales support team. Minimum Requirements * Bachelor's degree. * Valid driver's license and great driving record. * Communication, problem-solving and presentation skills. Benefits * Complete health insurance coverage and 401(k) with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. * Internet and cell phone allowance. Mileage reimbursement. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations and 15 sales offices. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled #LI-PR1 (#IN-WASLS) #ZR-WASLS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
    $65k-70k yearly 6d ago
  • Warehouse Associate - Waterworks

    Ferguson 4.1company rating

    Salem, OR job

    Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up. Join our team today. This is a warehouse position with backup CDL Class A driving duties as needed. Not a full-time driving role. Starting pay rate at $25 and may be higher depending on experience Schedule: Monday through Friday, 8:00 AM to 5:00 PM and some overtime as needed Responsibilities Safely operate both a stand-up forklift (order selector/cherry picker) and sit-down forklift to pull and prepare outbound customer orders. Build, wrap, sort, and transport pallets and large piping Work outdoors year-round in a pipeyard, performing duties in all weather conditions. Accurately and timely receive, verify, stage and stock all incoming material. Effectively receive and store inventory. Backup CDL Class A driving duties as needed Qualifications A background in warehouse operations, including shipping, receiving, delivery, and inventory is preferred Must hold a valid CDL A Must be at least 21 years of age Possession of a DOT Medical Card or the ability to acquire a DOT Medical Card Product knowledge or the ability to quickly learn it General computer skills for basic data entry Forklift Operator experience is strongly preferred Requires working outdoors, exposed to all weather conditions and temperatures Ability to carry objects that are up to 50 lbs by hand and 50 lbs or more by using equipment *Pre-employment drug and background screening required* At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $17.41 - $26.11 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
    $17.4-26.1 hourly Auto-Apply 6d ago
  • IT Service Delivery Manager

    Johnstone Supply LLC 4.3company rating

    Johnstone Supply LLC job in Portland, OR

    Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for an IT Service Delivery Manager to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise and quality service. As a member of the IT Team, the IT Service Delivery Manager leads the IT Support Desk Team in providing technical support across the enterprise, and performs 2 nd level support when the Support Team is unable to resolve. 3 rd level support is provided by our team of Application, Infrastructure, or Security Engineers. As an established performer in the industry for over 70 years, Johnstone has a demonstrated history of creating career opportunities. The individual selected for this role will have the chance to work within an organization at the front-end of an IT transformation, with a fully staffed team, a low user-to-technician ratio, and where their work will have a significant and positive effect on the entire enterprise. Position responsibilities: Manage the processing of incoming calls to the team via telephone, Self Service, and e-mail to ensure courteous, timely and effective resolution of end user issues. Develop and enforce request handling and escalation policies and procedures. Track and analyze trends in Support Desk requests and generate dashboards/reports and recommend solutions to mitigate or eliminate reoccurring issues. Oversee development and communication of help sheets, usage guides and FAQs (Knowledge) for end users. Oversee the development, implementation and administration of support team member training procedures and policies. Train, coach, and mentor Support Team. Be the second level support, resolving issues and inquiries that the Support Desk is not able to resolve. Respond to customer inquiries with attentiveness, providing thoughtful answers to complex situations. Create support tickets with third party vendors for issues when necessary. Work with external vendors for hardware and software support Expand and maintain IT knowledgebase repository keeping technical documentation and procedures up to date and team cross trained. Communicate unresolved system issues to Third Level Support and follow through to resolution. Role model Change Management policies and procedures and ensure team's adherence. Participate in off-hours support and Major Incident Management (MIM) Process. Position requirements: Bachelor's Degree (B.S.) from a four-year college or university and at least 3 years of related experience and/or training; or high school diploma and at least 5 years of related experience; or equivalent combination of education and experience. At least 2 years of experience supporting Windows in an Active Directory environment; and at least 2 years of experience managing teams. Experience supporting M365. Experience supporting end user hardware. ITIL training (certification is a plus). Experience being the Subject Matter Expert (SME) and functional Owner. Manage/Own physical security system (Cameras, Door Access, etc.) Experience supporting a remote/distributed workforce. Knowledge of ITSM. Superior customer service, teaming, and troubleshooting skills. Self-starter, act on own initiative and work in a dynamic, fast-paced environment. Ability to apply Human Resources management principles, including: hiring, training, coaching, and evaluating employees. Johnstone Supply is strongly interested in hiring a great candidate that exhibits work behaviors & values that are conducive to building and maintaining a strong and effective company culture. These behaviors include: Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely. Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly. One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team. Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity. Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions. At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being. Health and welfare benefits include medical, dental, and vision coverage; company-paid life insurance and short-term disability; a health savings account (HSA) with company contribution; flexible spending accounts (FSA) (including dependent care); wellness program; and a 401(k) plan with company match. Voluntary life and supplemental insurance options, including pet medical & Rx and identity theft protection plans, are also available. The Company also offers paid time off (PTO) in accordance with its PTO policy. Eligibility requirements apply to each plan. Visit our website ******************************************* for more information about our growing company. EOE & E-Verify Participating Employer.
    $73k-95k yearly est. Auto-Apply 11d ago

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