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Choctaw Nation Of Oklahoma Remote jobs - 38 jobs

  • Associate, Customer Service Technical Support Administrator

    Pearson 4.7company rating

    Oklahoma City, OK jobs

    At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology-and each other to surpass these boundaries-we create seeds of learning that become the catalyst for the world's innovations, personal and global, large and small. Pearson's Online & Blended Learning K-12 group provides high-quality, highly accountable online education solutions to schools, school districts and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2017, it will deliver online learning to over 400,000 students in the U.S. and 48 countries. The group, formerly known as Connections Education, is based in Columbia, Maryland and has been named a "Top Workplace" by the Baltimore Sun for three consecutive years and a "Best Place to Work" by Baltimore magazine. Recognized for its outstanding curriculum, high-quality teachers and leadership, Pearson Online & Blended Learning is committed to expanding quality education through technology and helping students achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the Pearson Global Service and Support team and serves as the primary point of contact for Pearson Online & Blended Learning families, and school staff. Through multi-channel support streams, we provide general program information, enrollment support, password reset assistance, and account changes. In addition, we provide escalation assistance, process guidance to tier 1 support agents, workforce management, and quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position with 2 Shift Options; determined at a later time between the hours of 8am-6pm EST. Agents will work remotely, providing technical support services to school teachers and staff; as they set up and use our technology from initial startup, troubleshooting, and virus/spyware removal to resolution of software, hardware, printer, and network issues. **Responsibilities** **:** + Troubleshoot and resolve software, hardware, printers, and network issues by listening to the user and asking appropriate questions to build a solution. + Log all calls using our in-house call tracking system, creating detailed, accurate entries and escalate when necessary. + Specify user problems and provide a detailed solution to resolve each issue. + Act as liaison for application problems between users and developers. + Assist in the collection of data for identifying user requirements that may result in future system development or training. + Keep current with the development of our ever-changing applications. + Document products, processes or problems in detail and suggest improvements or solutions. + Work with manager to investigate and implement ways of deflecting calls and increasing self-service. + Work occasional additional hours, 2nd shift, and/or weekends when necessary. + Work to perform other duties that may be necessary for the organization, including manual labor. (Staging materials, packing, inventory, delivery). + Projects - supports continuous improvement initiatives. + Other duties as assigned. **Requirements** **:** + Ability to manage stressful situations in a calm, courteous, and efficient manner. + Strong working knowledge of Windows 10/11 and Office 365. + Strong remote troubleshooting and working knowledge of High-Speed connections (DSL/Cable-Modem) and TCP/IP. + Working knowledge of Bomgar or comparable remote support tool. + An understanding of DHCP, DNS, and Active Directory. + Strong troubleshooting and working knowledge of consumer networking devices, wireless devices, Windows file and share permissions, and network printing issues. + Experience with Google Apps for Education and Business. + Continually updating and optimizing support process and documentation. + Ability to make quick and clear decisions in accordance with Connections Academy policy. + Meet all deadlines while paying attention to details. + Organize, prioritize and multi-task while managing users' expectations. + Work effectively as a team member, as well as independently. + Problem-solving methodology. Compensation at Pearson is influenced by factors including skill set, experience, and location. The full-time salary range for this role is **USD 20 - 22 per hour.** This position is not bonus eligible. Information on benefits can be found here. Applications will be accepted through **January 30, 2026** . This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Infrastructure and Cloud Operations **Job Family:** TECHNOLOGY **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 22222 \#location
    $33k-41k yearly est. 7d ago
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  • Client Success Director

    Psi Services 4.5company rating

    Oklahoma City, OK jobs

    **Title:** Client Success Director **Salary:** $95K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Client Success Director in the Client Success team has responsibility for managing and growing an existing portfolio of clients, ensuring that the delivery of services meet the scope of the individual contracts and do so in a manner consistent with PSI's world class service culture. This role is part of a team that is one of the primary points of contact for our clients and has responsibility for the retention and development our client relationships. The Client Success Manager is therefore an owner of relationships with clients and are their internal advocate. This role is a full-time permanent position, Monday to Friday during typical office hours. There will be up to 20% travel required for events, meetings and workshops. Day-to-day, this role can be performed remotely. **Role Responsibilities** - Work to renew client contracts and to expand usage of services. - Meet and exceed sales objectives for new business and retention. - Be accountable for maintaining, reporting, and measuring data through Salesforce and other internal systems. - Ensure contractual commitments and service level agreements are being met. - Build relationships with the client's senior stakeholder to understand their initiatives. - Conduct account reviews delivering ROI and insights to the client. - Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations, and providing appropriate internal communications. **Knowledge, Skills and Experience Requirements** Bachelor's degree or related work experience may be considered. Strong previous experience in account management, program management, project management or consulting. Experience of working within a technology company or credentialing company or other high-growth culture. Proven ability to adapt and pivot to changes as part of an evolving product set **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $95k yearly 5d ago
  • Tulsa Remote Marketing Specialist

    Tulsa Community Foundation 3.7company rating

    Tulsa, OK jobs

    Requirements Education and Experience Bachelor's Degree in Marketing, Communications, or a related field preferred, or equivalent combination of education, training, and experience. Minimum of 2 years of experience in a marketing role, preferably in a non-profit, social impact, talent attraction, or destination marketing setting. Necessary Mindsets and Skills Communication: Communicates clearly, promptly, and appropriately for the audience. Shares updates proactively, explains work with clarity, and selects suitable communication channels (email, documents, meetings) with growing independence. Collaboration: Works effectively with peers and cross-functional partners. Actively engages in open dialogue and feedback sessions to produce reporting, briefs and light graphic design work to support marketing requests. Creative thinker with an eye for detail. Project Management & Organization: Manages their workload independently by planning and prioritizing tasks, meeting deadlines, tracking progress, and closing tasks with clear documentation. Maintains organization to keep projects moving and stakeholders informed. Data-Driven Decision Making: Uses data relevant to their work to inform decisions. Identifies helpful data sources, gathers and explores information for trends or gaps, and makes recommendations grounded in evidence while connecting decisions to team goals. Technical Proficiency in Marketing Tools: Salesforce, HubSpot, Canva, Asana, Google Suite, Outlook, and Slack. Physical requirements Ability to work at a computer for extended periods. May occasionally require attending events or on-site activations. Hours and Location This is a hybrid position based in Tulsa, Oklahoma. Regular in-person meetings will be required. A typical work week is Monday - Friday from 8:00 a.m. - 5:00 p.m. with occasional evening or weekend hours for events. Additional Requirements A valid driver's license and reliable transportation are required.
    $45k-59k yearly est. 38d ago
  • Child Care Provider - Kirkland

    Putnam City 4.0company rating

    Oklahoma City, OK jobs

    Title: Child Care Provider Qualifications: High School Diploma or GED Criminal history review request and fingerprinting ELCCT training through CECPD (90 days to complete) Reports To: The Smart Start Program Assistant (Child Care Center Director) supervises and evaluates employees in this position. Job Goal: To assure a smooth and efficient environment of all students so that the students gain the most benefit from their learning experience. Performance Responsibilities: Provide care and maintain the well-being and safety of the children in the classroom. Plan and carry-out activities appropriate for the age of the children in the classroom. Maintain a safe and clean environment by sanitizing all the toys and surfaces on a regular schedule. Comply with all Department of Human Services regulations pertaining to the site and children in the program's care. Observe and record children's activities on the approved program forms. Provide information to parents about their children, as well as, child development information. Participate in staff meetings. Fulfill annual staff development or training sessions as required by the Department of Human Services. Write and implement weekly lesson plans based on the ELG (Early Learning Guidelines). To ensure continuity of services, remote work may be necessary in the event of a health crisis or disruptive situation that requires the closing of school and/or office buildings. An employee's eligibility for remote work will be determined by the superintendent of schools. Expectations and guidelines for remote work will be distributed by the employee's supervisor, based on his/her role and responsibilities. Terms of Employment: Ten, Eleven or Twelve months. Salary and work year to be according to the current schedule. Evaluation: Performance of this job will be evaluated annually in accordance with provisions of the Board's policy on Evaluation of noncertified personnel. Approved by:__________________________________________ Date:_______________ Reviewed and agreed to by:_______________________________ Date:_______________ Rev: 08/10/2016
    $24k-28k yearly est. 60d+ ago
  • Pre-K Teacher - Tulakes

    Putnam City 4.0company rating

    Oklahoma City, OK jobs

    TITLE: Teacher QUALIFICATIONS: As set by state certification authorities. REPORTS TO: Principal SUPERVISES: Teacher aide and volunteers assigned JOB GOAL: To help students learn subject matter and/or skills that will contribute to their development as mature, able and responsible men and women. PERFORMANCE RESPONSIBILITIES: Plans a program of study that, as much as possible, meets the individual needs, interests and abilities of students. Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of students. Guides the learning process toward the achievement of curriculum goals and - in harmony with the goals - establishes clear objectives for all lessons, units, projects and the like to communicate these objectives to student. Employs instructional methods and materials that are most appropriate for meeting stated objectives. Assesses the accomplishments of students on a regular basis, seeking the assistance of district specialists as required. Counsels with colleagues, students, and/or parents on a regular basis. Assists the administration in implementing all policies and/or rules governing student life and conduct, and for the classroom, develops reasonable rules of classroom behavior and procedure, and maintain order in the classroom in a fair and just manner. Plans and supervises purposeful assignments for teacher assistant(s) and/or volunteer(s), and cooperatively with department heads, evaluates their job performance. Strives to maintain and improve professional competence. Attends staff meetings and serves on staff committees as required. To ensure continuity of services, remote work may be necessary in the event of a health crisis or disruptive situation that requires the closing of school and/or office buildings. An employee's eligibility for remote work will be determined by the superintendent of schools. Expectations and guidelines for remote work will be distributed by the employee's supervisor, based on his/her role and responsibilities. Page 1 of 2 TERMS OF EMPLOYMENT: Ten-month year. Salary and work year to be according to the current schedule. EVALUATION: Performance of this job will be evaluated annually for tenured and semi-annually for evaluation of professional personnel. Approved: __________________________________________ Date:_______________ Teacher's signature: ___________________________________ Date:_______________ *Teacher's signature indicates knowledge of the . However, this job description will not be used for the purpose of teacher evaluation. January 3, 1978, rev. 02/00 Putnam City Schools District I-1, Oklahoma Page 2 of 2
    $23k-30k yearly est. 34d ago
  • Clinical Hand Scorer - Temporary (SLP)

    Pearson 4.7company rating

    Oklahoma City, OK jobs

    **Clinical Hand Scorer** The Pearson Clinical Field Research team is responsible for collecting research data in support of product development for the Pearson Clinical business. Pearson Field Research contracts with Psychologists, Speech-Language Pathologists, and other such professionals to function as examiners who identify potential candidates, administer the assessments, and return the results back to Pearson. We are seeking highly detail-oriented professionals to join our Field Research team as **Clinical Hand Scorers** . In this role, you will apply established scoring rules to evaluate clinical test administrations with precision and consistency. This is a **project-based, limited-term** opportunity that offers flexible **remote work** , with occasional on-site work as needed. **Key Responsibilities** + Attend and successfully complete a week-long training session with the Content team to learn scoring procedures and guidelines. + Review and score test responses in accordance with established scoring rules and criteria. + Record scores accurately in the designated database and ensure data integrity across systems. + Use provided spreadsheets to track and identify tests ready for scoring. + Meet assigned timelines while maintaining a high level of scoring accuracy and consistency. + Report scoring discrepancies, uncertainties, or technical issues to the team lead or supervisor. + Maintain confidentiality and handle all test materials according to data security protocols. **Qualifications & Requirements** + Strong attention to detail and ability to apply scoring rules with accuracy and consistency. + Excellent organizational skills and ability to manage repetitive tasks efficiently. + Proficient in Microsoft Excel and comfortable working with databases or online scoring platforms. + Proficient in PDF editing tools, such as Adobe Acrobat, for reviewing and annotating digital test materials. + Strong written communication skills and ability to follow detailed instructions. + Reliable internet connection and ability to work remotely in a distraction-free environment. + Availability to complete mandatory week-long training and commit to the full project duration. + Prior experience with test scoring, data entry, or educational assessment is a plus. + Background or coursework in Speech-Language Pathology or related fields is recommended but not required. **Education Required** + Bachelor's degree (or higher), with a preference for **Psychology, Education, Special Education, or a related discipline** . _The pay rate for this role is from $20 - $22 per hour_ _This position is not bonus eligible, and information on benefits offered is_ here _._ _Applications will be accepted through January 30, 2026. This window may be extended depending on the business needs._ **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ******************************************. **Job:** Evaluation **Job Family:** LEARNING\_&\_CONTENT\_DELIVERY **Organization:** Assessment & Qualifications **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 22117 \#location
    $20-22 hourly 15d ago
  • Federal Automation Cloud Engineer, Clearance Required Secret, Hybrid Role, On-site, PA, AL, OK, Ut

    Hewlett Packard Enterprise 4.7company rating

    Oklahoma jobs

    Federal Automation Cloud Engineer, Clearance Required Secret, Hybrid Role, On-site, PA, AL, OK, UtThis role has been designated as ‘Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Solves technical issues across a broad range of technologies (Servers, Storage, Network and SAN) providing Cloud Services solutions for customers. With in-depth engineering level technical product skills or skills across related technologies, applies advanced troubleshooting techniques and solution-oriented, data driven approaches to proactively identify and correct service degradation issues for customers. Beyond the break-fix model, takes end-to-end ownership and communication (internal and external) of the solution from deployment to end-of-life using established clusters of activities which produce a defined outcome. Responsible to monitor, manage and administer the health, capacity & performance of Cloud Services. Architects and develops tailored solutions through a variety of customer contact channels in a hybrid environment: on-site and remote. End-to-end ownership to advise & optimize (internal & external) on application best practices, infrastructure optimization & continuous improvement, compliance & security management, and new services. Typical tasks may include incident & problem resolution, and change, performance & capacity management. Contributions have visible technical impact on a product or major subcomponent. Applies in-depth professional knowledge and innovative ideas to solve complex problems. Visible contributions improve time-to-market, achieve cost reductions, or satisfy current and future unmet customer needs. Recognized internal authority on key technology area applying innovative principles and ideas. Provides technical leadership for significant project/program work. Leads or participates in cross-functional initiatives and contributes to mentorship and knowledge sharing across the organization. Job Description We are seeking a Federal Cloud Automation Engineer with a strong focus on Terraform to develop, implement, and maintain automation workflows for subscription services within HPE's Private Cloud Enterprise environment at a federal customer site. This role requires expertise in CI/CD pipelines, cloud infrastructure provisioning, and configuration management using Terraform. The ideal candidate will work collaboratively with other engineering teams to design and implement scalable and secure automation solutions that optimize subscription services delivery. This customer-facing role requires a deep understanding of automation tools, Infrastructure as Code (IaC), and modern cloud architectures. You will play a key role in building and advancing the automation catalog for subscription services, ensuring reliability, scalability, and alignment with customer requirements. US Citizenship Required Clearance Required: Secret Flexible Hybrid Role with requirement to work onsite at customer location as required Schedule: M-F 9-5, Candidate must be flexible to work evening and weekends if required Flexibility to work on a monthly rotation schedule required Responsibilities include: Terraform Development and Automation: Design, build, and maintain Infrastructure as Code (IaC) using Terraform to automate the provisioning and management of cloud infrastructure and subscription services. Develop reusable Terraform modules and templates to standardize infrastructure deployment across multiple environments. Collaborate with engineering teams to integrate Terraform with CI/CD pipelines to ensure seamless delivery of infrastructure components. CI/CD Pipeline Implementation: Build, maintain, and optimize CI/CD pipelines using tools such as Jenkins, GitLab CI, or Azure DevOps to support automated testing, deployment, and monitoring of subscription services. Automate the deployment of application and infrastructure changes while minimizing downtime and ensuring compliance with security standards. Subscription Services Automation: Work closely with stakeholders to understand subscription service requirements and translate them into scalable automation workflows. Design and implement solutions to streamline subscription service provisioning, configuration, and lifecycle management. Monitor and improve automation workflows to enhance performance, reliability, and scalability. Cloud and Security Expertise: Apply advanced knowledge of cloud platforms (AWS, Azure, Google Cloud, or hybrid environments) to design robust automation solutions. Ensure automation workflows adhere to security best practices and compliance standards. Collaboration and Documentation: Collaborate with cross-functional teams, including system administrators, developers, and security teams, to ensure automation workflows align with organizational goals. Develop and maintain documentation for automation processes, including Terraform modules, CI/CD pipelines, and subscription services workflows. Knowledge and Technical Skills: Terraform Expertise: Advanced knowledge and hands-on experience with Terraform for IaC development, including creating reusable modules, state management, and integrations with cloud providers. CI/CD Tools: Proficiency in CI/CD tools such as Jenkins, GitLab CI, Azure DevOps, or similar platforms. Experience in integrating Terraform workflows into CI/CD pipelines for automated deployment. Subscription Services Automation: Proven experience in designing and implementing automation solutions for subscription-based services. Cloud Platforms: Expertise in cloud architectures (AWS, Azure, Google Cloud, hybrid environments) and tools such as Kubernetes, Docker, or cloud-native CI/CD solutions. Networking and Security: Familiarity with network protocols and security best practices for cloud environments. Hands-on experience in securing automated workflows and ensuring compliance with federal standards. Education and Experience Required: US Citizen, Secret Clearance Required Certifications Required DD8750 -Security Plus or higher Security Certification (CISSP, CASP, etc) Bachelor's Degree: Computer Science, Network Engineering, Information Technology or equivalent industry experience. Minimum 4 years of progressive experience in CI/CD pipeline development, cloud infrastructure automation, and subscription services delivery. #unitedstates #federalcleared Additional Skills: What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates#operations Job: Services Job Level: TCP_05 States with Pay Range Requirement The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at ******************************************************* USD Annual Salary: $105,500.00 - $243,000.00 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
    $68k-88k yearly est. Auto-Apply 60d+ ago
  • Principal Product Support Engineer, Level 4 (Clearance Required - Secret), Oklahoma, Dallas or Houston, TX

    Hewlett Packard Enterprise 4.7company rating

    Oklahoma jobs

    Principal Product Support Engineer, Level 4 (Clearance Required - Secret), Oklahoma, Dallas or Houston, TXThis role has been designated as ‘Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Hewlett Packard Enterprise is seeking a master-level Principal Product Support Engineer (Level 4) to provide expert technical support and drive the resolution of the most complex issues for HPE's Private Cloud Enterprise environment, supporting federal customers. As a technical authority, you will lead troubleshooting, collaborate with BU-level support teams on product enhancements and critical patches, and serve as the escalation point for deeply technical challenges. This position requires hands-on proficiency across all relevant technologies, outstanding problem-solving abilities, and a proven track record of delivering solutions in mission-critical environments. U.S. citizenship and an active Secret clearance are required. Hewlett Packard Enterprise is a global edge-to-cloud leader, transforming how organizations connect, protect, analyze, and act on their data and applications. Our team is dedicated to accelerating innovation while promoting a culture of inclusion and flexibility. US Citizenship required Clearance: Security or higher required Location: This is a hybrid role with on-site work required at customer locations in Ok or Dallas, TX , combined with remote telework flexibility. Must be flexible to work evenings and/or weekends at customer site when needed Travel: Up to 25% to Montgomery Al or Oklahoma Key Responsibilities: Complex Issue Resolution & Escalation Management Serve as the top-tier escalation point for the most challenging technical issues within HPE Private Cloud and related technologies. After issues have escalated past level 3 support. Lead in-depth troubleshooting across multi-cloud, virtualization, and infrastructure platforms (AWS, Azure, Google Cloud, VMware ESX, Kubernetes). Collaborate directly with BU engineering teams and managed services personnel to drive resolution of systemic, high-impact issues and develop critical patches and product enhancements. Analyze, identify, and architect solutions for recurring or complex customer issues, ensuring permanent resolution and knowledge transfer. Technical Mastery Demonstrate mastery across all supported platforms, infrastructure, and technologies, acting as the subject matter expert for internal teams and federal customers. Develop and review automated solutions leveraging DevOps principles, CI/CD pipelines, and Infrastructure as Code. Lead compliance efforts for DISA STIGs and other federal standards, ensuring audit readiness and system hardening. Collaboration & Leadership Mentor and guide technical support engineers, sharing expertise and ensuring best practices are followed across teams. Work closely with federal customer stakeholders to understand business needs, translate requirements, and deliver innovative technical solutions. This is a customer facing role. Engage regularly with product management, engineering, and BU teams to influence and prioritize product fixes, enhancements, and updates. Operational Excellence & Technical Documentation Define, refine, and continuously improve operational processes for cloud service delivery and product support. Monitor, analyze, and optimize system performance, security, and reliability for federal customer environments. Author highly detailed technical documentation, troubleshooting guides, and process improvements for internal and external use. Business Acumen & Customer Advocacy Relate project risks, recurring technical challenges, and opportunities to broader organizational and BU goals. Build and maintain trusted relationships with federal clients, acting as an advisor and technical champion. Identify and communicate customer feedback, product gaps, and improvement opportunities to BU and product teams. Required Qualifications: Bachelor's degree in a technical field or equivalent experience demonstrating advanced expertise. US. Citizenship with active Secret clearance. Industry-recognized certifications, including CompTIA Security+ (or higher, such as CASP or CISSP). Cloud certifications (e.g., AWS Certified Solution Architect, Microsoft Azure Solution Architect, Google Professional Cloud Architect). 10+ years of hands-on experience in IT support, cloud architecture, virtualization, or related areas, with a proven record of resolving deeply technical issues and leading support for federal customers. Preferred Skills: Advanced knowledge of cloud-native technologies, containerization, and serverless architectures. Deep expertise in networking (VPCs, routing, load balancing, security protocols). Strong understanding of data management, including relational and NoSQL databases, data warehousing, and analytics. Extensive experience with VMware ESX and designing virtual infrastructures. Proven success managing compliance and achieving audit readiness for federal programs. Demonstrated ability to lead technical improvement initiatives and root cause analysis in mission-critical environments. Exceptional written and verbal communication skills, able to convey complex information clearly to technical and non-technical audiences. #unitedstates #federalcleared Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Release Management, Security-First Mindset, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates#operations Job: Engineering Job Level: TCP_05 States with Pay Range Requirement The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at ******************************************************* USD Annual Salary: $152,000.00 - $349,000.00 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
    $79k-112k yearly est. Auto-Apply 60d ago
  • Project Coordinator, Revenue Operations (Remote)

    Cengage Group 4.8company rating

    Oklahoma City, OK jobs

    **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . The Project Coordinator for Revenue Operations at Cengage will support cross-functional initiatives aimed at optimizing revenue processes, improving operational efficiency, and driving strategic growth. This role ensures projects are executed on time, within scope, and aligned with organizational goals. The ideal candidate is detail-oriented, highly organized, and thrives in a collaborative environment. **What you'll do here:** + Assist in planning, scheduling, and coordinating revenue operations -related projects, including system rollouts/enhancement and cross functional projects + Maintain accurate project documentation, including timelines, status reports, and meeting notes. Work with PMO lead to build dashboards and support projects. + Act as a liaison between Revenue Operations, Sales, Finance, and Technology teams to ensure alignment and timely updates. + Support data collection and validation for revenue projects; assist in identifying trends and opportunities for optimization. + Monitor project progress, flag potential risks, and escalate issues to ensure timely resolution. + This role will also support the VP of Revenue Operations calendar, expense management and budgeting. **Skills you will need here:** + Bachelor's degree in Business, Finance, Project Management, or related field. + 1-3 years in project coordination, preferably in Revenue Operations, Sales Operations, or related functions. + Strong organizational and time-management skills. + Excellent communication and interpersonal abilities. + Proficiency in project management tools (e.g., Asana, Smartsheet, Jira). + Familiarity with CRM systems (Salesforce preferred) and data analysis tools (Excel, Tableau). + Project Management certification (CAPM or PMP) is a plus. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $31.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
    $64k-88k yearly est. 14d ago
  • SVP, Global Chief Compliance Officer (Open to Remote)

    Reinsurance Group of America 4.7company rating

    Oklahoma City, OK jobs

    You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. The Senior Vice President, Global Chief Compliance Officer (Global CCO) is RGA's most senior compliance executive and a key member of the Global Law & Compliance leadership team. Reporting to the EVP & Chief Legal Officer, and working closely with Enterprise Risk Management, the Global CCO is responsible for establishing, leading, and continuously enhancing RGA's global compliance, ethics, fraud, and privacy program. This role ensures strong governance, a culture of integrity, and sustainable business growth across RGA's international footprint. Location: Ideally located in one of RGA's offices in a hybrid work arrangement (St. Louis, MO Headquarters, RGA's newly-opened office in New York City, RGA International's Toronto office), the successful candidate may also work in a full remote arrangement. What you will do: 1. Enterprise Compliance Leadership, Strategy & Framework * Lead the design, execution, and oversight of RGA's global compliance, ethics, fraud, and privacy programs. * Partner with the Chief Legal Officer to align compliance strategy with legal risk management, regulatory obligations, and enterprise objectives. * Maintain an objective, independent compliance function that integrates effectively with Global Law & Compliance. * Establish and govern a global compliance framework-policies, standards, and programs-ensuring consistent application across all regions. * Ensure compliance governance aligns with ERM and supports RGA's risk appetite and risk-based decision-making. 2. Ethics, Conduct, Investigations & Fraud Oversight * Lead the global Speak Up / Whistleblower Program, ensuring strong protections and consistent investigative standards. * Oversee investigations involving conduct breaches, sanctions/AML matters, conflicts of interest, and financial crime. * Partner with Risk and Internal Audit to ensure consistent investigative outcomes and remediation as well as coordinated crisis response and risk assurance activities. 3. Policy Governance, Privacy, Regulatory Monitoring & Emerging Risk * Oversee development, adoption, training, and enforcement of enterprise-wide policies, including: Code of Conduct, Conflicts of Interest, Anti-Bribery & Corruption, Sanctions/AML, Anti-Fraud/SIU, and Privacy. * Partner with Technology and Risk to establish governance for data, cyber, and AI-related compliance policies. * Collaborate with Legal to monitor regulatory developments across all regions. * Identify and assess evolving risks (e.g., AI, ESG/sustainability, operational resilience, vendor/outsourcing oversight, cross-border data transfers) and recommend mitigation strategies. * Partner with Risk to assess the operational readiness to comply with new/emerging regulations. 4. Compliance Support for Transactions & Business Growth * Provide compliance guidance for complex transactions, including reinsurance, pension risk transfer, asset-intensive structures, structured finance, and M&A. * Advise global and regional leadership on compliance considerations related to new products, market entry, distribution, and client engagement. 5. Global Team Leadership & Organizational Influence * Lead and develop a global compliance team across all regions. * Mentor senior compliance leaders and drive professional development, succession planning, and alignment to enterprise standards. * Build a collaborative and culturally aware global compliance community that champions ethics and integrity. * Serve as a role model for professionalism, judgment, and accountability. * Manage compliance resources and budgets effectively. 6. Executive & Board Reporting * Prepare and present clear, forward-looking compliance reports to the Board, its committees, and senior leadership. * Provide insights on regulatory trends, compliance risks, conduct themes, investigative outcomes, and remediation progress. What you bring to the table: Education & Experience * Bachelor's degree in Law, Business, Finance, Risk, or related field. * Preferred: JD, LLM, MBA, or professional credentials (AIRC, CCP, CCEP, CAMS, FRM, CIA). * 15+ years senior leadership experience in compliance, legal, regulatory affairs, or risk management, preferably in global financial services, insurance, or reinsurance. * 10+ years managing teams in matrixed global organizations, including experience leading through significant organizational change. * Demonstrated success designing and operating global compliance programs, governance frameworks, and associated budgets. * Experience supporting large, complex transactions is highly desirable. Skills & Abilities * Exceptional executive presence with the ability to influence the Board, executive leadership, and global business teams. * Strong commercial judgment and the ability to balance compliance rigor with business practicality. * High cultural fluency and capability to lead teams across diverse geographies. * Strategic thinker able to anticipate regulatory shifts and position RGA proactively. * Collaborative, diplomatic, and effective in navigating ambiguity. * Deep knowledge of global financial services regulatory frameworks. * Mastery of compliance risk management, conduct risk, privacy, sanctions/AML, AI/model governance, investigations, and ethics programs. * Experience leveraging compliance and legal technology, analytics, automation, and reporting systems. #LI-DL1 #LI-HYBRID What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $294,100.00 - $443,167.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
    $94k-130k yearly est. 36d ago
  • Speech Language Pathologist - Special Services

    Putnam City 4.0company rating

    Oklahoma City, OK jobs

    Please contact Special Services for information regarding job description. ************ Please note: To ensure continuity of services, remote work may be necessary in the event of a health crisis or disruptive situation that requires the closing of school and/or office buildings. An employee's eligibility for remote work will be determined by the superintendent of schools. Expectations and guidelines for remote work will be distributed by the employee's supervisor, based on his/her role and responsibilities.
    $43k-53k yearly est. 5d ago
  • Medical Assistant Instructor

    Community Care College 3.8company rating

    Tulsa, OK jobs

    The Medical Assistant Instructor will deliver an outcomes-focused, hands-on educational program and will actively monitor and track individual student progress and provide mediation and direction as needed. The instructor should be well versed in Medical Terminology, Laboratory Safety (OSHA), Infection Control, Appointment Scheduling, EHR usage, Filing, Medical Law and Ethics, Vital Signs, assisting in a Physical Exam, Pharmacology, Dosage Calculation, and Medication Administration (giving injections). In addition: general knowledge of Anatomy and Physiology is required. This instructor will also teach courses about the Special Senses, Nutrition, and the Digestive and Reproductive Systems. This is a Full-time hybrid role with a blend of on-campus and remote work, including some day and evening hours
    $18k-35k yearly est. 48d ago
  • .5 Special Education Mild/Mod Teacher-Overholser

    Putnam City 4.0company rating

    Bethany, OK jobs

    TITLE: Teacher QUALIFICATIONS: As set by state certification authorities. REPORTS TO: Principal SUPERVISES: Teacher aide and volunteers assigned JOB GOAL: To help students learn subject matter and/or skills that will contribute to their development as mature, able and responsible men and women. PERFORMANCE RESPONSIBILITIES: Plans a program of study that, as much as possible, meets the individual needs, interests and abilities of students. Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of students. Guides the learning process toward the achievement of curriculum goals and - in harmony with the goals - establishes clear objectives for all lessons, units, projects and the like to communicate these objectives to student. Employs instructional methods and materials that are most appropriate for meeting stated objectives. Assesses the accomplishments of students on a regular basis, seeking the assistance of district specialists as required. Counsels with colleagues, students, and/or parents on a regular basis. Assists the administration in implementing all policies and/or rules governing student life and conduct, and for the classroom, develops reasonable rules of classroom behavior and procedure, and maintain order in the classroom in a fair and just manner. Plans and supervises purposeful assignments for teacher assistant(s) and/or volunteer(s), and cooperatively with department heads, evaluates their job performance. Strives to maintain and improve professional competence. Attends staff meetings and serves on staff committees as required. To ensure continuity of services, remote work may be necessary in the event of a health crisis or disruptive situation that requires the closing of school and/or office buildings. An employee's eligibility for remote work will be determined by the superintendent of schools. Expectations and guidelines for remote work will be distributed by the employee's supervisor, based on his/her role and responsibilities. Page 1 of 2 TERMS OF EMPLOYMENT: Ten-month year. Salary and work year to be according to the current schedule. EVALUATION: Performance of this job will be evaluated annually for tenured and semi-annually for evaluation of professional personnel. Approved: __________________________________________ Date:_______________ Teacher's signature: ___________________________________ Date:_______________ *Teacher's signature indicates knowledge of the . However, this job description will not be used for the purpose of teacher evaluation. January 3, 1978, rev. 02/00 Putnam City Schools District I-1, Oklahoma Page 2 of 2
    $39k-48k yearly est. 60d+ ago
  • *Pre Award Grant Coordinator

    The University of Oklahoma 4.1company rating

    Oklahoma City, OK jobs

    Required education and experience: Bachelor's degree, AND: 48 months experience coordinating a large grant or contract program or project. Equivalent/Substitution\: Will accept 48 months experience in lieu of a Bachelor's degree for a total of 96 months experience. Skills: Advanced working knowledge of databases and electronic tools related to proposal submission (e.g. ASSIST, Workspace, Proposal Central, eBRAP). Proficient with Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) Advanced working knowledge of pre-award grant submission process and federal application requirements. Advanced organization skills. Ability to communicate verbally and in writing. Ability to perform multitasks and handle stressful situations. Certifications\: None Advertised Physical Requirements: Physical: Must be able to work in sitting position, use computer and answer telephone. Environmental: Standard Office Work Environment. Departmental Preferences: Ability to manage multiple concurrent deadlines Ability to multi-task and prioritize workload based on multiple deadlines Excellent communication and customer service skills Why You Belong at the University of Oklahoma\: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here! Equal Employment Opportunity Statement\: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services. Required Attachments Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process. Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department! The University of Oklahoma College of Medicine is the largest component of the University of Oklahoma Health Sciences Campus and is at the center of OU Health, the state's most comprehensive academic health system. Our mission is leading health care - in patient care, education and research. Through our combined efforts, we strive to improve the lives of all people. Our vision is to be the premier health system for advancing medical care, education and research in the state, and to be among the leaders nationally. Our goals are Uncompromising Quality, Exceptional Service, Innovative Education, Advancing Knowledge, and Institutional Strength. In the Department of Medicine, we are growing and are excited to add to our team! The Proposal Services Coordinator will work as part of the Central Research Team. Under general supervision, this position provides professional support for grant proposal preparation and acts as a liaison between the faculty and central offices for required university approvals. This position requires a proficient understanding of research administration concepts, guidelines and principles. The position will work closely with the Central Research Contract/Grant Manager and will assist the team in achieving team goals and the DOM's mission. This position is located at the Oklahoma City Campus with a flexible hybrid remote option possible for experienced candidates. In office work in required for a minimum of 6 months before a remote work schedule can be agreed upon. It is at the discretion of the supervisor if more than 6 months is necessary for in office work. Duties: Coordinates various aspects of the grant/contract program to include but not limited to meetings, sponsorship, recruitment, and services. Attends meetings and may act as the facilitator. Prepares numerous reports on status of the grant or contract, resources needed, and future goals. Recruits members for committees and assistance with the program. Performs analyses to determine needed services, funds, and volunteers. Prioritizes duties from needs assessment data or other resources. Makes adjustments in order to meet goals. Assists in the preparation of grants or contracts and ensures accuracy. Collaborates with the Office of Research Administration, Principal Investigators, and other personnel. Distributes information to staff and others. Answers questions about the grant or contract and the progress of the grant/contract. Prepares the grant/contract budget. Reconciles accounts, purchases with ProCard, and enters and approves vouchers. Responsible for appropriating funds for salaries and other grant/contract expenses. May assist with supervising support personnel including other exempt employees including Program or Project Coordinators. Assists with selecting, training, delegating tasks, and conducting performance appraisals. Performs various duties as needed to successfully fulfill the function of the position.
    $41k-51k yearly est. Auto-Apply 14d ago
  • Federal Network Engineer, (Clearance Required - Secret), Hybrid Remote & On-Site OK, UT, PA

    Hewlett Packard Enterprise 4.7company rating

    Allen, OK jobs

    Federal Network Engineer, (Clearance Required - Secret), Hybrid Remote & On-Site OK, UT, PAThis role has been designated as ‘Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: You will be part of a larger technical team, working as Network Engineer supporting HPE's Private Cloud Enterprise environment at a federal customer site. The Network Engineer is responsible for implementing and maintaining the network infrastructure that supports the delivery of cloud services. This customer-facing role involves a deep understanding of networking technologies, cloud computing principles, and security best practices. The Network Engineer will work closely with other engineering teams and directly with customers to ensure the availability, performance, and security of the cloud network, while meeting the evolving needs of customers. US Citizenship Required Clearance Required: Secret Flexible Hybrid Role with requirement to work onsite at customer location as Schedule: M-F 9-5, Candidate must be flexible to work evening and weekends if Flexibility to work on a monthly rotation schedule Responsibilities include: Develop and support comprehensive network LAN, WAN, wireless and security solutions that meet requirements and integrate into the overall HP Enterprise network and security architecture. Evaluate current network and security systems to propose and implement network system enhancements on Network Switches, Routers, Internet Firewall Services, VPN and other Network Management devices - Defines, designs and implements network and security solutions. Create and maintain standard builds/templates and apply advanced network and security engineering and architecture knowledge on complex and diverse problems Participate in IT network infrastructure project design, reviews and ensure network architecture goals and requirements and met and aligned with business objectives. Work with global customers / service providers to design and implement large complex networks Well versed in cloud architectures, software defined networking, data center switching technologies, and securing virtual environments (AWS, Azure, Google desired) Assess vendor development/test strategies for various network domain phase 0 projects. Perform network troubleshooting to isolate and diagnose common network problems. Background in deploying both bare metal systems and virtual cloud services. Proven experience evaluating emerging technologies and incorporating them into existing or new systems Support and collaborate on the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of network infrastructure systems and solutions Develop network and security documentation, including diagrams and work instructions, test plans, implementation plans, and project timelines for various projects. Ability to work as an individual contributor, as a technical expert and as a participant in a team environment Write functional requirements/specifications documents. Proven ability to accomplish assigned tasks with little supervision Excellent written and verbal communications skills Demonstrated confidence with the ability to present and have customer facing conversations Establishes best practices through collaboration with IT Security and IT Infrastructure Operations Collaborates with IT Security and Client Services toward compliance and auditing Willingness and ability to travel domestically and/or internationally, if needed. Ability to maintain and foster sensitivity and respect for a culturally diverse work environment. Ability to manage and prioritize complex, changing workloads in a challenging technical environment Knowledge and Skills: Technical Skill Advanced knowledge of and experience with networking and network protocols (e.g. TCP/IP, routing, Inflobox, DNS, DDNS, DHCP, F5 LTM, SSH, VPNs), IP routing protocols including RIP, BGP, OSPF, IP Multicast, MPLS. Thorough understanding of modern service providers, TCP/IP data networks using standards and technologies including but not limited to: Ethernet, OSPF, IGMP, STP, RSTP, 802.1q, 802.11n, and 802.11ac. Experience with Policy Based Routing, Quality of Service, netflow, Wireless 802.11 a/b/g/n/ac, virtual networks, NAT, ACL controls, Web Security/URL Filtering, IPSec, Intrusion Prevention System (IPS), Malware Prevention IPv4 and IPv6 experience is must. Experience with architecture, installation and management of inbound / outbound proxy, network VPN services, Knowledge, skills and experience with HP and Aruba routing, switching, and wireless hardware, software and protocols including Aruba Mobility Controllers, Aruba Instant Aps, Aruba Airwave, Aruba Central, Aruba Activate, Security, Aruba ClearPass. Expert knowledge of Internet proxy, inbound and outbound proxy services, F5 LTM and GTM, VPN services. Experience with SDN, SD-WAN products and services, Working knowledge of structured cabling systems and network facilities. Experience in Palo Alto, Fortinet, Checkpoint and Juniper firewall management and in network security including: Device Hardening, IDS/IPS, SIEM, Firewalls, and IPSec, vulnerability assessment and intrusion detection. Strong WAN experience managing global network infrastructure Education and Experience Required: Bachelor's Degree in Computer Science, Network Engineering, Information Technology or equivalent industry experience. US Citizen, Secret Clearance Required Certifications Required DD8750 -Security Plus or higher Security Certification (CISSP, CASP, etc) 7 years of progressive experience in network architecture, design, engineering and implementation in global IT networks and network security #uniterstates #federalcleared Additional Skills: What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates#operations Job: Services Job Level: TCP_05 States with Pay Range Requirement The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at ******************************************************* USD Annual Salary: $105,500.00 - $243,000.00 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
    $61k-79k yearly est. Auto-Apply 60d+ ago
  • Field Data Collector - GSSpeak

    NORC at The University of Chicago 4.6company rating

    Oklahoma jobs

    NORC is hiring Field Data Collectors (Field Interviewers) to support research and data collection. In this position, you will help bring research to life by conducting in-person interviews in respondents' homes. The data you collect will support studies on important issues, including healthcare access and affordability, the role of higher education in the workforce, and other topics that shape public policy. Candidates who are conversationally bilingual in English and Spanish are encouraged to apply. Ideal Candidate: The ideal candidate for this role: is available to work a flexible, part-time schedule, primarily in the evenings and over the weekend, a self-starter who can manage, organize, and commit to their own work schedule, someone that enjoys meeting new people from diverse backgrounds and professions, is available to make “cold contacts,” both by phone and in-person to gain cooperation with new sample members, and is willing to conduct interviews both by phone and in-person at the respondent's home, jobs, or other public places, and has field interviewing or related experience in sales, hospitality, marketing, canvassing, teaching, or customer service experience. Responsibilities: Gain the cooperation of respondents in order to complete a survey by being persuasive and appropriately assertive. Maintain neutral and objective communication with respondents. Requirements: Available to work a part-time schedule of 20-25 hours per week, including weekday, evening, and weekend shifts. Must be comfortable contacting people in-person at their home, often without notice. Lifting and carrying up to 10 lbs. up and downstairs as needed. Must reside within 100 miles of the location displayed in this job posting. Must be able to use a company provided laptop, tablet, and applications for tasks such as sending emails and capturing notes about completed work. Valid driver's license, automobile insurance, and access to reliable transportation. All employees hired for this position must present evidence of their identity and authorization to work in the United States (I-9 documentation). Qualified applicants must be eligible to work in the U.S. We regret that we are unable to offer visa sponsorship for this position. At least 18 years of age. High School Diploma or GED preferred. Bilingual (Spanish/English) is a plus. Salary And Benefits: The pay range for this position will be $19.00 - $28.41 per hour, with additional bilingual pay of $1.00 for each hour worked after certification is completed; pay is based on experience and geographic location. This position is classified as intermittent. Intermittent staff are eligible for the following benefits: 403(b) Retirement Plan Paid sick leave Paid holidays Paid orientation and training Free counseling and referrals through NORC's Employee Assistance Program (EAP) Discount programs - like travel and electronics NORC's Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC). We will consider for employment all qualified Applicants, including those with arrest and conviction records, in a manner consistent with the requirements of applicable state and local laws. Material job duties that may be directly and negatively impacted by certain criminal histories and result in the withdrawal of a conditional offer of employment include in-person visits to respondent homes, collection of and access to sensitive personal information, handling of client funds, and scientific integrity in the ethical collection of data. The chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation will be provided. Other Important Details: Learn more about this project: ***************************************************************************************** Because of the temporary nature of field work, these positions are great for students, teachers, real estate agents, tax preparers, retirees, and all others who are looking for flexible work. Who We Are: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. EEO Statement: NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
    $19-28.4 hourly 4d ago
  • Loan Manager

    Oklahoma City University 4.4company rating

    Oklahoma City, OK jobs

    VP Area: Enrollment Services Department: Financial Aid FLSA Status: Non-Exempt Benefit Eligibility: The Loan Manager is the primary Student Financial Services/Financial Aid staff member responsible for the administration and maintenance of student aid loan programs. The Manager is a member of the SFS and FA teams and reports to the Associate Director within Financial Aid. Minimum Qualifications: * A minimum of three years of experience within Financial Aid, Student Accounts, or a related higher education student aid/accounting area is required, including a minimum of one year of direct experience in loan processing. Strong preference for experience using Banner. * A suitable combination of education and experience may be substituted for the minimum requirements. Job Duties: * Demonstrate an attitude and behavior that reflects the mission and values of the university. * Administer the application process of Direct Loans and Private loans to include: determine eligibility, create originations, process through the Common Origination and Disbursement (COD) portion of the Department of Education (DOE), and determine academic progress. * Responsible for loading all Direct Loan files received from DOE. * Complete Stafford and PLUS loan originations within Banner. * Manage reconciliation of Direct Loan Program. * Work disbursement reports to ensure loan funds are correctly applied to student accounts. * Complete alternative loan certifications on ELM. * Extract originations from Banner and DOE via EDConnect system. * Import disbursement rosters, response files, and reports for Private loans from ELM. * Load disbursement rosters and response files for Private loans into Banner * Process loan returns within Banner and return money to lender via ELM for Private loans. * Monitor updates within Ellucian communities for updates to Banner for the processing of loans. * Test loan processes for Banner in the test environment prior to Banner updates being installed into production. * Oversee and conduct Entrance/Exit interviews according to Federal regulations. * Demonstrate knowledge of Federal regulations relating to student loans. * Serve as the primary contact for DOE. * Responsible for creating and maintaining a default prevention plan encompassing not just Student Financial Services but the campus community. Work closely with federal servicers, OCAP, and reports provided by the Department of Education to perform due diligence on delinquent borrowers. * Create and maintain a communication plan to counsel and inform current students and alumni on loan debt and default prevention. Develop a timeline with a series of emails, letters, etc. to be sent to students and alumni at different points in the lifecycle of their loans. * Handle all problems arising with student deferments, and maintain default files on OCU borrowers. * Attend recruitment events on behalf of the Financial Aid Office (Stars 101, SACE program open houses, etc.) as needed. * Attend Open House, Off-Campus, and Roundtable Sessions to speak about financial aid as needed. * Work closely with Admissions, Registrar, and Student Account Services to help resolve student issues and concerns. * Assist the Director, Associate Director, and Assistant Director with any assigned tasks. * Other duties as assigned. Knowledge, Skills and Abilities: * Thorough understanding of all aspects of the federal student loan programs and private education loans * Working knowledge of Veteran Affairs Benefits and Services for military members and their dependents is required (may be obtained via on the job training if needed) * Excellent computer skills, including MS Office proficiency * Familiarity with accounting and bookkeeping principles; ability to comprehend financial functions; basic computation skills * Proficiency in Banner * Ability to communicate and work with a variety of people of varying backgrounds * Ability to manage, at times, a heavy workload and continue to meet assigned deadlines * Ability to maintain customer service orientation in a fast-paced environment * Ability to work independently with a high degree of accountability and accuracy * Ability to handle confidential information in a discreet manner Physical Demands and Working Conditions: * At the discretion of the Director, the incumbent's regular work schedule may include partial remote work, excepting peak periods including August and January. Remote work is covered by the university's remote work/telework policy. * Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or off campus. * Candidate will be exposed to frequent noise caused by telephones and office machines.
    $23k-39k yearly est. 39d ago
  • *Program Manager

    The University of Oklahoma Human Resources 4.1company rating

    Oklahoma City, OK jobs

    *Program Manager - Job Number: 252814 Organization: OK. State Information SystemJob Location: Oklahoma-Oklahoma CitySchedule: Full-time Work Schedule: Monday - Friday 8:00am - 5:00pmWork Type: HybridSalary Range: Targeted salary: $57,000 - $62,000 annually, based on education and experience Benefits Provided: Yes Required Attachments: Resume, Cover Letter --- If you want to make a positive impact in the lives of Oklahomans, join us at the Center for Public Management (CPM) because that is what we do daily. CPM is a department within the College of Continuing Education at the University of Oklahoma. We provide public sector agencies, staff, service providers, clients and community partners training, research and consultant support for professional and programmatic development. We deliver cost-effective, customer-oriented solutions that are tailored to meet unique needs and situations The Manager oversees operations and directly supervises staff involved in diverse functions of child support policy research, analysis and development; training and curriculum development; strategic planning and project management; web content management.Job duties include but are not limited to:Supervise up to 11 full-time staff including hiring, coaching, training, resolving personnel issues, and conducting performance evaluations.Oversees administration of day-to-day operations for the program and ensures deliverables are met.Aligns deliverables to the program's outcome.Meets with stakeholders to discuss program status and goals.Manages the program budget. Interfaces with university departments, funding sources, outside organizations and state/government agencies.Maintain effective professional and team relationships that meet CPM core values.Performs various duties as needed to successfully fulfill the function of the position.Assesses program effectiveness and identifies areas of improvement.This position may be eligible for a hybrid remote work schedule.This position requires a background check that involves a national search and fingerprint search to be eligible for employment. Results of the completed background check will be provided to the funding sponsor for their records. Job Requirements--- Required Education and Experience: Bachelor's degree, AND:48 months of program development, program management or related experience. Equivalency Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 96 months of related experience.Skills:Able to communicate well and build rapport quickly with students, faculty and staff.Proficient in Microsoft Office.Highly organized and able to handle multiple projects and deadlines.Able to read and interpret policy as well as State and Federal regulations.Able to effectively evaluate projects/programs and produce comprehensive reports.Able to supervise staff and communicate directions and expectations effectively.Strong initiative to solve problems.Able to work well with interdepartmental teams and initiatives.Demonstrated experience in good communication.Certifications:Valid Driver's License.Advertised Physical Requirements:Physical: Ability to engage in repetitive motions.Environmental: Standard Office Environment. Frequent exposure to pressure caused by deadlines and busy periods. May be required to travel. May require contact with other departments and university officials. Departmental Preferences:Master's degree.Experience working with government, public sector or non-profit agencies.Ability to work well in and foster a collaborative work environment.Experience with OU systems, processes and procedures.Experience managing Learning and Development using online learning and virtual delivery of in person training.Supervision: 5 Curriculum Specialist 2 Technical Writers 1 Instructional Designer 1 Senior Admin Support Spec 2 Project CoordinatorSpecial Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit *************************************************** You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services. Hiring contingent upon a Background Check?: YesSpecial Indications: Hiring contingent upon police records check Job Posting: Jan 6, 2026JOB DESCRIPTION HELP Required Attachments Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process. Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!
    $57k-62k yearly Auto-Apply 1d ago
  • Bilingual EL Teacher Assistant-Central

    Putnam City 4.0company rating

    Oklahoma jobs

    TLE: Teacher Assistant QUALIFICATIONS: Demonstrated interest in and aptitude for work to be performed. Completed two years of study at an institution of higher learning or obtained an associate's or higher degree or passed the OGAT or Par Pro Test. REPORTS TO: Teacher JOB GOAL: To provide opportunities for the teacher to attend to the individual needs of students. PERFORMANCE RESPONSIBILITIES: Checks and records student attendance. Distributes and collects workbooks, papers, and other materials for instruction. Corrects objective-type tests and quizzes and records grades Collects and records collection of money. Reads to students, listens to students read, and participates in other forms of oral communication with the students. Helps students master equipment or instructional material assigned by teacher. Keeps bulletin board and other classroom learning displays up to date. Operates equipment used in the classroom for instructional purposes. Assists students in the library or media center Assists with the supervision of students during lunch periods, assemblies, play periods, and on field trips. Performs such other duties as may be assigned. To ensure continuity of services, remote work may be necessary in the event of a health crisis or disruptive situation that requires the closing of school and/or office buildings. An employee's eligibility for remote work will be determined by the superintendent of schools. Expectations and guidelines for remote work will be distributed by the employee's supervisor, based on his/her role and responsibilities. TERMS OF EMPLOYMENT: Nine-month year. Salary to be established by the Board of Education. EVALUATION: Performance of this job will be evaluated annually in accordance with provisions of the Board's policy. Approved by: Date: Reviewed and agreed to by: Date:
    $24k-28k yearly est. 60d+ ago
  • Federal Cloud Services Engineer, (Clearance Required - Secret), On-Site AL, UT, PA, OK

    Hewlett Packard Enterprise 4.7company rating

    Oklahoma jobs

    Federal Cloud Services Engineer, (Clearance Required - Secret), On-Site AL, UT, PA, OKThis role has been designated as ‘Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Works with a team to solve technical issues across a broad range of technologies (Servers, Storage, Network and SAN) providing Cloud Services solutions for customers. With in-depth engineering level technical product skills or skills across related technologies, applies advanced troubleshooting techniques and solution-oriented, data driven approaches to proactively identify and correct service degradation issues for customers. Beyond the break-fix model, takes end-to-end ownership and communication (internal and external) of the solution from deployment to end-of-life using established clusters of activities which produce a defined outcome. Responsible to monitor, manage and administer the health, capacity & performance of Cloud Services. Architects and develops tailored solutions through a variety of customer contact channels in a hybrid environment: on-site and remote. End-to-end ownership to advise & optimize (internal & external) on application best practices, infrastructure optimization & continuous improvement, compliance & security management, and new services. Typical tasks may include incident & problem resolution, and change, performance & capacity management. US Citizenship Required Clearance Required: Secret Flexible Hybrid Role with requirement to work onsite at customer location as necessary, employees will be expected to be on-site 25% or more Schedule: M-F 9-5, Candidate must be flexible to work evening and weekends if required, on-call work as needed. Education and Experience Required: US Citizen, Secret Clearance Required Certifications Required DD8750 -Security Plus or higher Security Certification (CISSP, CASP, etc) One or more of the following preferred: AWS Certified Solution Architect Microsoft Certified Azure Solution Architect Google Certified Professional Cloud Architect VMware Certified Professional OS Level certifications are a plus Bachelor's degree preferred or Associate degree holder (technical field) with 6- 8years working experience in related fields desired. Knowledge and Skills: To excel in this role, candidates must have 6-8 years of hands-on experience in IT systems, cloud services, and technical troubleshooting. Applicants should demonstrate advanced expertise in at least two of the following core technology areas, along with familiarity across several others: Backup and Recovery Solutions: Expertise in configuring, managing, and troubleshooting backup and disaster recovery tools. Preferred technologies include Cohesity, Zerto, and VMware DRS. Experience with storage solutions like Alletra MP is highly desirable. Operating Systems: In-depth knowledge of both Linux and Windows operating systems, including installation, configuration, administration, and performance tuning. Experience with Operating system-level security hardening and compliance frameworks is a plus. Containerization and Orchestration: Hands-on experience with modern container platforms such as OpenShift, Kubernetes (K8s), and Docker. Proficiency in designing, deploying, and managing containerized applications in production environments. Experience with Rancher for orchestration is a bonus. Automation and Configuration Management: Strong background in automating infrastructure tasks using tools like Ansible, Chef, or Puppet. Experience in developing and managing Infrastructure-as-Code (IaC) to improve scalability and reliability. Virtualization Technologies: Extensive knowledge of VMware technologies, including vSAN, vSphere, and ESXi. Experience with virtual machine lifecycle management and migrating workloads across hybrid environments. Proficiency in KVM (Kernel-based Virtual Machine) for managing Linux-based virtualized environments, including setup, administration, and performance optimization. Cloud Management and Orchestration: Expertise with cloud management platforms like Morpheus for provisioning, governance, and automation of cloud resources. Familiarity with multi-cloud and hybrid-cloud architectures is advantageous. IT Service Management (ITSM): Strong understanding of ITSM frameworks, with proficiency in using tools like ServiceNow to manage incidents, changes, and problem tickets. Experience in creating automated workflows and integrations within ITSM platforms. Networking and Software-Defined Networking (SDN): Deep understanding of SDN concepts, including the configuration and troubleshooting of solutions like Aruba NSX, Juniper QFX10k, and PCE Control Plane. Familiarity with network routing, switching, and firewalls in hybrid cloud environments. Preferred Additional Skills: Experience integrating the above technologies into secure environments following DoD standards and compliance requirements. Proficiency in scripting languages (e.g., Python, PowerShell) to support automation and advanced troubleshooting tasks. Understanding of DevOps principles, including CI/CD pipelines and tools like Jenkins or Git. Responsibilities include: Customer Support and Troubleshooting: Incident Management: Responding to customer support tickets and incidents related to cloud services. Troubleshooting technical issues and providing timely resolutions. Problem Diagnosis: Analyzing customer configurations, logs, and metrics to identify root causes of problems and provide effective solutions. Technical Guidance: Providing expert technical guidance to customers on best practices, configurations, and troubleshooting techniques for cloud services. Case Management: Managing customer support cases through their lifecycle, ensuring timely communication and resolution. Escalation Management: Escalating complex technical issues to higher-level support teams or engineering as needed. Product Knowledge and Expertise: Deep Product Knowledge: Maintaining in-depth knowledge of the cloud provider's services, features, and functionalities. Staying up-to-date with new releases and updates. Cross-Service Expertise: Developing expertise across multiple cloud services to effectively support diverse customer use cases. Documentation and Knowledge Base: Contributing to internal and external documentation, knowledge bases, and troubleshooting guides. Communication and Customer Interaction: Excellent Communication: Communicating clearly and effectively with customers via phone, email, chat, and other channels. Maintaining a professional and empathetic demeanor. Customer Advocacy: Acting as a customer advocate within the organization, ensuring customer needs are met and feedback is addressed. Collaboration and Internal Processes: Collaboration with Internal Teams: Collaborate with engineering, product management, and other internal team to deliver a defined solution to an HPE Customer and resolve complex issues. Process Improvement: Identifying opportunities to improve support processes, tools, and documentation. Mentoring and Training: Mentoring and training junior support engineers on technical skills and customer service best practices. ** Requires US Citizen, Specific Location, Federal Clearance Additional Skills: What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates Job: Services Job Level: TCP_05 States with Pay Range Requirement The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. If this is a sales role, then the listed salary range reflects combined base salary and target-level sales compensation pay. If this is a non-sales role, then the listed salary range reflects base salary only. Variable incentives may also be offered. Information about employee benefits offered can be found at ******************************************************* USD Annual Salary: $105,500.00 - $243,000.00 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
    $59k-86k yearly est. Auto-Apply 60d+ ago

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