Dosimetrist - Monday-Friday (Hybrid)
The Stamford Hospital job in Stamford, CT or remote
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES: Treatment Planning & Dose Calculation * Develop patient treatment plans as prescribed by the radiation oncologist. * Calculate and verify radiation doses for patients undergoing therapy. * Prepare patient measurements and perform various treatment plans for approval by the physicist or oncologist.
* Design optimal approaches and calculate corresponding dose distributions for treatment.
Collaboration & Coordination
* Work with technical staff to coordinate treatments and provide guidance on complex cases throughout the entire patient journey.
* Interact with radiation oncologists to define target volumes and critical structures.
* Assist radiation oncologists with procedures, computer calculations, and dose distributions.
Quality Assurance & Equipment Support
* Assist physicists in monitoring and setup of equipment, calculations, and testing of new equipment.
* Support physicists with quality assurance and safety programs, including related documentation.
* Provide ongoing equipment evaluation to ensure proper functioning and oversee maintenance schedules and documentation.
* Verify accuracy of accumulated total dose and calculations for each patient and document in the patient's chart.
* Ensure compliance with departmental, regulatory, and safety standards.
Teaching
* Assist in training and mentoring radiation therapy students during their dosimetry rotation, including instruction on treatment planning systems, dose calculations, and workflow.
QUALIFICATIONS/REQUIREMENTS:
Certification as Medical Dosimetrist Preferred.
Bachelor's Degree Preferred.
Minimum 5 years experience as Medical Dosimetrist Preferred.
Proficiency in treatment planning systems (e.g., Eclipse) and ARIA record-and-verify system.
Strong understanding of radiation physics, anatomy, and oncology principles.
PATIENT POPULATION SERVED:
Adult (18-64 years)
Geriatric (65 plus years)
Auto-ApplyPrivacy Associate - Temporary
The Stamford Hospital job in Stamford, CT
* Assist Director of Compliance and Privacy with HIPAA compliance. * Monitor access to EHR to identify potential policy violations. * Manage questionable access investigations. Maintain database of privacy investigations and assist in investigations as needed.
* Prepare metrics reports and .ppt presentations.
* Assist with management of HIPAA Privacy Oversight Committee.
* Collaborate with CISO on protecting patient privacy, breach mitigation and organizational training.
* Work with outside counsel to draft breach notifications to Office of Civil Rights and State Attorneys General.
* Collaborate with Risk Management team on investigations and privacy issues, provide coverage to Compliance team as needed.
* Research, analyze and develop reports and correspondence in response to privacy complaints and incidents. Update HIPAA internal internet site as needed.
COMPETENCIES AND WORK EXPERIENCE REQUIREMENTS:
* Three years in a healthcare setting, with at least 3 to 5 of experience in a privacy related function, preferably in a healthcare or regulatory setting
* Strong analytical, critical thinking, and problem-solving skills
* Ability to manage and prioritize a high-volume workload independently or with limited assistance.
* High level of competency with computer skills, including Outlook, Teams, PowerPoint, Word and Excel
* Ability to analyze data and trends to identify deficiencies and develop corrective action
* Knowledge of HIPAA (Health Insurance Portability and Accountability Act of 1996) and patient confidentiality required. Knowledge of other state and federal privacy laws preferred.
* Knowledge of electronic medical records, including EPIC
* Analytical ability for special projects requested by Privacy Officer and other key stakeholders and committees.
* Must possess a high level of integrity and confidentiality, and have excellent organizational and interpersonal skills, the ability to work alone and function as part of a team.
* Ability to exercise independent judgment in order to appropriately receive patient complaints, determine the acuity of the complaints and collaborate with the Privacy leadership, Directors and/or other service providers to achieve satisfactory resolution.
* Excellent written, oral, presentation and communication skills are essential.
* A combination of relevant work experience and educational background will be considered.
EDUCATION REQUIREMENTS (INCLUDE LICENSE, REGISTRATION, CERTIFICATION):
* Bachelor's degree required; master's degree preferred
* CHPC (Certified in Healthcare Privacy Compliance) certification, CIPP or CIPM preferred
This is a temporary position that would require the person to be onsite in Stamford, Connecticut.
Auto-ApplyPhysicist-PD
The Stamford Hospital job in Stamford, CT
Key Responsibilities. 1.Conduct quality assurance checks on radiation therapy equipment, including linear accelerators, CT scanner, treatment planning systems, and imaging devices. 2. Provide technical support for treatment planning, including contouring, dose calculations, and plan optimization using advanced treatment planning systems. Perform treatment planning on an as-needed basis for both external beam and HDR brachytherapy treatments.
3. Collaborate with radiation oncologists, dosimetrists, and radiation therapists on development and implementation of patient treatment plans, including simulation coverage as needed.
4. Perform routine checks of patient treatment parameters, monitor patient dose delivery, and ensure compliance with treatment prescriptions.
5. Provide training and education to staff members on radiation safety, treatment techniques, and new technology implementations.
6. Maintain accurate documentation of all quality assurance activities and equipment calibration
7. Adhere to all regulatory requirements and accreditation standards applicable to radiation oncology.
QUALIFICATIONS/REQUIREMENTS:
Master's degree in medical physics Required, PhD preferred. ABR or ABMP certification required.
Experience working in clinical radiation oncology environment preferred.
* Proficiency with treatment planning software
* Excellent communication and interpersonal skills.
* Ability to work independently and collaboratively within a multidisciplinary team.
* Commitment to maintaining patient safety and quality care standards.
* Willingness to work flexible hours as needed.
Auto-ApplyHuman Resources Talent Acquisition Manager
The Stamford Hospital job in Stamford, CT
The Human Resources Talent Acquisition Manager is responsible for developing, implementing, and leading recruitment strategies to attract top talent across the organization. This role oversees the full-cycle recruiting process, including work force development strategies, partners closely with hiring managers, and ensures a positive, inclusive candidate experience. The Talent Acquisition Manager will also analyze hiring data, maintain employer branding efforts, and optimize recruiting processes to support organizational growth.
Key Responsibilities:
Recruitment Strategy & Execution
* Develop and execute effective talent acquisition strategies aligned with organizational goals.
* Manage full-cycle recruiting for a variety of roles, including sourcing, screening, interviewing, and offer negotiation.
* Build and maintain a diverse talent pipeline through proactive sourcing, networking, and relationship-building.
* Implement best practices for hiring, interviewing, and selection to ensure consistency and fairness.
Team Leadership & Collaboration
* Lead, mentor, and develop a high-performing recruitment team.
* Partner with executives, department leaders, and hiring managers to understand workforce needs and align hiring plans.
* Facilitate training for hiring managers on interviewing techniques, recruitment processes, and candidate evaluation.
* On a regular basis, the Human Resources Manager provides the Director of Human Resources and the VP of Human Resources or designee with recruitment updates.
Employer Branding & Candidate Experience
* Elevate employer brand through targeted initiatives, social media, career events, and community partnerships.
* Ensure a seamless and positive candidate experience from application to onboarding.
* Promote DEI principles and integrate inclusive hiring practices throughout the recruitment process.
Process Optimization & Analytics
* Evaluate and refine recruitment processes, tools, and workflows to improve efficiency and effectiveness.
* Manage Applicant Tracking System (ATS) performance and optimize system usage.
* Monitor and report on key recruitment metrics (time-to-fill, quality-of-hire, sourcing effectiveness, etc.).
* Stay informed on industry trends, labor market changes, and competitive hiring practices.
* Employee On-Boarding
* Facilitates the HRRC process
Education & Experience:
* Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
* 5+ years of progressive and demonstrated experience in recruiting and talent acquisition. Including 2+ years in a leadership or managerial role.
* Prior recruiting and talent acquisition in a healthcare setting is strongly preferred.
* Proven success in full-cycle recruiting across multiple business units or industries.
* Experience in Workforce Development -Design and Build Career Pathways partnerships by building relationships with external and internal sources.
* Prior experience designing training programs, developing training materials and facilitating presentations to large audiences and varying levels of an organization is preferred.
Auto-ApplySr. Privacy Associate
The Stamford Hospital job in Stamford, CT
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES * Conduct training activities, privacy audits, and monitors all electronic medical record activity for the health system. * Serve as HIPAA privacy resource for organization, assists workforce with HIPAA compliance and privacy policies and procedures.
* Routinely monitor changes in the applicable HIPAA government regulations. Research and analyze available sources of regulatory guidance in response to specific questions.
* Reviews FairWarning reports routinely to identify potential policy violations and investigates all questionable access;
* Manage the progress of corrective action plans for conducted audits.
* Maintain database of privacy investigations in accordance with Hospital policy and regulatory requirement.
* Develop and provide all education for new and existing Stamford Health employees on privacy risk issues, the organization's Privacy program; and develop training materials to address privacy compliance risks.
* Conduct privacy audits and rounding. Visits floors, patient rooms as requested, SHMG offices to discuss privacy policies/procedures, patient complaints, and ensure HIPAA compliance.
* Conduct privacy investigations and in- person interviews with workforce members of all levels and backgrounds in coordination with Human Resources and applicable department leaders. Gathers necessary information pre/post interview and maintains complete discretion during investigatory process.
* Manage challenging patient and employee encounters, both in person and via telephone. Exemplify Stamford Health core values in these interactions to protect patients, the organization, and ensure compliance with applicable laws and internal policies and procedures.
* Prepare and/or develop written documentation such as policies, procedures, and other written communication to support ongoing activities of the Privacy program.
* Demonstrate excellent judgment in escalating high risk matters to the Privacy Officer, General Counsel, Human Resources or other leaders as needed.
* Develop and update annual work plan, conduct annual risk assessments in collaboration with Compliance, identifies and addresses high risk areas.
* Manage the HIPAA Privacy Oversight Committee meetings and meeting preparation; develop and present various presentations to the Corporate Compliance Committee and Audit Committee.
* Participate in Enterprise Risk Management Committee, SHMG IT Steering Committee, and IT Governance Committee
* Collaborate with CISO on protecting patient privacy, breach mitigation and organizational training
* Manage and train temporary or junior privacy staff
* Work with outside counsel to draft breach notifications to Office of Civil Rights and State Attorneys General; compile and file annual privacy breach reports to Office of Civil Rights
* Collaborate with Risk Management team on investigations and privacy issues, provide coverage to Compliance team as needed
* Research, analyze and develop reports and correspondence in response to privacy complaints and incidents.
* Develop and review HIPAA internal Intranet site
* Present reports of HIPAA compliance activities to departments and various committees in the organization
* Participate in professional organizations, represent Stamford Health in a positive light, collaborate with external resources to identify and develop improvements for the Compliance Program specific to Privacy.
* Perform other related duties as assigned or requested in order to maintain a high level of service.
Required Skills
COMPETENCIES AND WORK EXPERIENCE REQUIREMENTS:
* Three years in a healthcare setting, with at least 3 to 5 of experience in a privacy related function, preferably in a healthcare or regulatory setting
* Strong analytical, critical thinking, and problem-solving skills
* Ability to manage and prioritize a high-volume workload independently or with limited assistance.
* High level of competency with computer skills, including Outlook, Teams, PowerPoint, Word and Excel
* Ability to analyze data and trends to identify deficiencies and develop corrective action
* Knowledge of HIPAA (Health Insurance Portability and Accountability Act of 1996) and patient confidentiality required. Knowledge of other state and federal privacy laws preferred.
* Knowledge of electronic medical records, including EPIC
* Analytical ability for special projects requested by Privacy Officer and other key stakeholders and committees.
* Must possess a high level of integrity and confidentiality, and have excellent organizational and interpersonal skills, the ability to work alone and function as part of a team.
* Ability to exercise independent judgment in order to appropriately receive patient complaints, determine the acuity of the complaints and collaborate with the Privacy leadership, Directors and/or other service providers to achieve satisfactory resolution.
* Excellent written, oral, presentation and communication skills are essential.
* A combination of relevant work experience and educational background will be considered.
EDUCATION REQUIREMENTS (INCLUDE LICENSE, REGISTRATION, CERTIFICATION):
* Bachelor's degree required; master's degree preferred
* CHPC (Certified in Healthcare Privacy Compliance) certification, CIPP or CIPM preferred
Auto-ApplyService Coordinator, Employee Health
The Stamford Hospital job in Stamford, CT
This role is Monday-Friday, 8am-4pm onsite in Stamford, CT. The position of Office Coordinator in the Employee Health (EH) Department is primarily responsible for reception, clerical, and front office operational duties at the Employee Health Department on the Main Hospital Campus. This individual is responsible for the direct coordination of front office operations while administratively supporting the function of the EH department including but not limited to: patient flow, visitor needs and requests, department scheduling, record keeping, and managing the telephonic and electronic inquiries within optimal time parameters.
The position interacts on an administrative level with the provider, department registered nurses, and all organization employees. This individual is responsible for adhering to Stamford Health standards for service excellence while maintaining HIPAA compliance and the patient's right to confidentiality. Patient information is disclosed only for professional purposes with full consideration of the patient's legal rights. Additionally, this individual is accountable for participating in departmental planning alongside the Director, Manager, and peers to achieve departmental and organizational goals.
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:
RECEPTION: Provides administrative support to facilitating recurring office/secretarial responsibilities. Receives and screens inquiries via the telephone, mail, and from visitors. Establishes appropriate follow-up procedures within all areas of responsibility to ensure efficient and timely responses to requests, and promote effective customer service, and efficient office operations.
* Upon the start of each day, prioritizes the retrieval and response to inquires on voicemail and department e-mail
* Maintains accurate department schedule/calendar
* Answers telephonic (identifying self and department) and electronic correspondence promptly
* Provides callers and visitors with appropriate information about services rendered in the department
* Schedules appointments appropriately; resolving scheduling conflicts based upon scheduling protocols and by consulting with department clinical staff
PATIENT INTAKE:
* Signs patient in; Notifies staff of patient arrivals
* Locates and prepares patient charts for visit
* Makes appointments for follow-up visits, referrals, etc.
ADMINISTRATIVE:
* Manages and orders office supplies and equipment on an ongoing basis
* Schedules current employees for regulatory required visits (i.e. influenza campaign, mask fit testing, etc.)
* Assists EHS staff with annual regulatory initiatives including but not limited to procurement of venue and supplies, dissemination of print and electronic announcements, and provider scheduling
* Works closely with Human Resources Department to coordinate and expedite new hire/onboarding process
* Facilitates building management issues and requests for maintenance/service
* Creates, organizes, maintains, and terminates files for new prospective, current, and terminated employees
* Collects and tracks department statistical data for reporting as needed
QUALIFICATIONS/REQUIREMENTS:
* High school diploma required (Associate degree or higher preferred).
* 1 year of administrative experience in a hospital or medical office setting preferred (occupational health preferred).
* Computer proficiency and knowledge of medical terminology preferred
Auto-ApplyEnvironmental Svc Aide
The Stamford Hospital job in Stamford, CT
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES: Cleans and services building areas; move furniture, equipment and supplies in and around hospital departments; and performs a variety of environmental services' duties to maintain the hospital in a neat, orderly and sanitary condition.
* Cleans assigned areas by washing furnishings, windows, tiles, fixtures, equipment and floors; vacuums, dusts and polishes specified areas and/or furnishings; sanitizes and disinfects bathroom areas.
* Gathers and transports refuse from assigned areas to appropriate disposal location.
* Reports needed repairs/alterations or situations requiring follow up attention to department supervisor as they occur.
* Selects and prepares cleaning materials and supplies for transport to work area at the beginning of the shift.
* Completes required continuous training and education, including department specific requirements, as well as hospital mandatory requirements.
* Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, asbestos, and other hazardous substances.
* Participates in all hospital established programs for improving hand hygiene compliance.
* Fully participates with all hospital programs geared towards improving the patient experience.
* Complies with all facility protocols established for reducing Hospital Acquired Infections and improving patient safety outcomes.
COMPETENCIES AND WORK EXPERIENCE REQUIREMENTS:
* Ability to read, write and understand instructions in English. Required.
* A minimum of three years of relevant cleaning experience, preferred but not required.
* High School diploma or GED preferred but not required.
Auto-ApplyRadiology Contact Center Supervisor
The Stamford Hospital job in Stamford, CT
Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has an opportunity for a Radiology Contact Center Supervisor in Stamford, CT. As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer:
* Competitive salary
* Comprehensive, low-cost health insurance plans available day one
* Wellness programs
* Paid Time Off accruals
* Tax deferred annuity and (403b) pension plan
* Tuition reimbursement
* Free on-site parking
JOB SUMMARY:
The Radiology Contact Center Supervisor is responsible for the direct supervision of the Radiology Central Scheduling Representatives that are responsible for scheduling all outpatient Radiology and Imaging examinations using EPIC. The Radiology Contact Center Supervisor will also provide cross coverage as needed for the Centralized Contact Center.
This position is expected to assure and deliver consistent employee performance that achieves the highest level of satisfaction to patients, physicians' offices, and outside facilities to achieve Radiology Budgeted Volume Goals and Contact Center Key Performance indicators. The Radiology Contact Center Supervisor will ensure accuracy of scheduling, collecting and processing patient demographics and clinical information pertinent to the requested exam as per the Radiology Administration Department policies and procedures.
The Radiology Contact Center Supervisor will also perform routine performance reviews, generate reports, participate in daily supervisory and onboarding activities, including effective collaboration with Radiology, Contact Center Leadership, physicians from Stamford Health and/or outside organizations.
In addition, the Radiology Contact Center Supervisor will apply quality standards to listen and score representative calls as needed, audit appointments, coach front-line employees based on Quality observations and overall performance, follow guidelines set forth in the Quality Definitions Document, calibrate with other team members, and inform Contact Center leadership of trends that arise.
* Assume responsibility for direct supervision of Radiology Central Scheduling Team Leads and Representatives, including, but not limited to coaching, staff development, and assuring a positive and rewarding Patient Experience for Stamford Hospital customers.
* Administer the Call Monitoring Program for the Contact Center as needed and assume responsibility for all aspects of calibrating, reporting, and communicating performance needs to management.
* Identify Contact Center performance and process issues; proactively notify Contact Center leadership and present solutions for optimization.
* Respond to representative/Team Lead inquiries and questions, escalated issues, and technology issues; act as a first- level escalation for callers with complex issues or who request a supervisor when the Team Lead if not available.
* Maintain consistent and quality communication with Contact Center employees and practices; assure that a consistent means exists for funneling information updates to Contact Center employees.
* Assist (as appropriate) in the hiring process, including participating in interviews and supporting onboarding initiatives for new employees.
* Participate in multidisciplinary quality and service improvement teams as appropriate.
* Associate degree required; Bachelor's degree preferred
* Must have one to three years of direct experience in team supervision, preferable within a Contact Center Healthcare environment.
* 1 to 2 years Call Center/Customer Service experience is required, preferably within a Healthcare setting.
* Healthcare experience within a hospital, clinic, or specialty/primary care practice is highly desirable, but not required.
* Must have strong computer skills with a proven understanding of (1) Healthcare systems (e.g., scheduling and electronic health record software), (2) Microsoft Office desktop applications, and Contact Center systems (e.g., WFM, Cisco systems, etc.).
* Strong written and oral communication skills
* Proficient with Microsoft Office - Word, Excel and PowerPoint
* The ability to deal with the demand of a fast paced and high-volume operation
* We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.
Auto-ApplySr. Systems & Operations Administrator
The Stamford Hospital job in Stamford, CT
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES: * In partnership with SHMG senior leadership and the access department, design and govern ePIC scheduling tools to promote patient access, operational efficiency, and service line productivity in accordance with policy and industry standards.
* Creates and maintains all scheduling tools such as templates, decisions trees, epic cadence functions, phone trees, referral pathways, online scheduling build, etc. in partnership with key stakeholders.
* Assess capacity, referral management/flow, and recommend solutions to resolve barriers.
* Oversee incoming and outgoing referral workflows of service line.
* Oversee NSA workflows to maintain compliance.
* Develop and recommend guiding principles, tactics and procedures that achieve maximum capacity to support optimal access to care for patients and referral sources in partnership with director of operations.
* Focus on growing new patient volumes for the primary service.
* Offers guidance on best practices and opportunities to build provider templates according to guidelines.
* Coordinates template reviews with each Operations Director, Medical Directors, Executive Director, COO, to ensure templates match demand, minimize barrier, and promote access.
* Partners with Director of Operations to ensure optimal scheduling templates.
* Develops ongoing audit of templates and scheduling practices to ensure consistency with scheduling and referral policies.
* Maintain schedule templates, decision trees, and epic cadence system functionality in accordance with policy.
* In partnership with SHMG practice management, marketing, and the IS department maintains online scheduling functionality in accordance with policy.
* Manages user permissions, requests for template changes and configurations with (EMR) Epic, to optimize providers schedules.
* Initiates project management tracking for templates/access improvement across the service line.
* Promotes accountability across sites proactively identifies capacity issues in collaboration with site leaders to develop action plans.
* Partners with Contact Center/Site leadership to optimize scheduling requests and referral management performance to ensure access goals and scheduling calls are aligned.
* Oversee management of primary care contact center operations and functions as directed by Director of Operations to include qualitative and quantitative measures in alignment with telephony industry standards.
* In partnership with operational leadership, oversees all primary care New Patient scheduling functions in a manner that delivers high quality scheduling and registration outcomes and an exceptional patient experience. Develops and manages within a framework of identified service standards, ensuring consistent high performance. Manage practice access data and dashboard.
* Generates and shares NICE InContact and ePIC reports with SHMG leadership related to performance and productivity.
* Supervises staff and oversees the management of all administrative activities of direct reports.
* Resolves any medical-administrative scheduling concerns in collaboration with the Medical Site Directors and Practice Management.
* Responsible for implementing the organization's mission and SHMG's strategic vision in a collaborative leadership style.
* Facilitates collaborative problem solving and communication with the physicians regarding scheduling template performance and physician productivity.
* Acts as a system administrator and recommends, develops, and implements improvements related to NICE InContact and ePIC cadence system functionality.
* Inform physicians and Directors about current trends, problems and recommended improvements.
* Oversight and adherence to clinic operating policies and procedures in collaboration with the Clinical Services Department as appropriate.
* Completes schedule template requests timely. Performs data analysis and assess current operational schedule utilization trends in EMR, identify bottlenecks, and propose solutions to improve efficiency and better patient outcomes.
* Create access optimization with customized user preferences, utilizing EMR, rules and order sets to improve schedule flow, collect schedule utilization data to monitor progress and percent of template utilized.
* Runs a report in EMR, to identify when and who made changes to templates in EMR.
* Primarily responsible for all optimization of integrated scheduling platforms (ex: Epic direct/Open access scheduling, My chart, Zocdoc, etc.)
* Maintains up to date knowledge on industry trends, emerging solutions to drive continuous improvement.
* Collaborates with IT & Telecommunications in the design, adoption, and optimization of access related tools and technology, with a focus on ePIC and NICE InContact.
* Oversee efforts for recruitment, development, and performance evaluation of employees in collaboration with Human Resources and the director.
* Oversees the business and financial affairs of the primary care contact center, scheduling, and referral management team in collaboration with the Revenue Cycle and Finance Departments.
* Champion for the implementation and maintenance of Patient Centered Medical Home and Planetree.
* Maintains compliance with all applicable laws and regulations.
* Ensures ongoing commitment to excellence customer service and supports the customer service plan.
* Ensures compliance with and knowledge of the company's Code of Conduct by all subordinates to ensure an ethical work environment.
* Practices and adheres to Stamford Health's "Code of Conduct" philosophy, SHMG's Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.
* Completes required continuous training and education, including department specific requirements.
* Complies with departmental organizational policies and procedures and adheres to external agency requirements.
* Performs other duties as assigned.
* Foster continuous methods to develop innovative approaches to add valued convenience to the patient experience from moment of initial contact.
* Drive a patient centric focus to allow patient scheduling based on patient preference of location, availability and/or provider.
* Support Director and make recommendations to manage call performance, phone metrics, and staffing levels to meet patient needs.
* Oversees tracking/reporting on all phone & access related metrics.
* Provide leadership and direction including communication and collaboration with leaders and director to deliver goals of ambulatory access.
* Leads Primary Care Access Governance and system tools.
* Ensures that all websites are up to date and all online scheduling functionality is working as expected.
* Defines and manages role-based access controls to Ambulatory Management/template Editor in EMR to ensure that staff can only see/edit the information they need to perform their duties.
QUALIFICATIONS/REQUIREMENTS:
* Bachelor's degree required in business or healthcare; master's preferred.
* 5 plus years managing a medical practice, contact center, or as a patient access administrator with exceptional leadership and organizational/business management skills required.
* Epic cadence certified or willingness to become certified.
* Strong human resources and supervisory experience with 25+ employees.
* Strong time management and project management skills.
* Effective communication skills, both verbal and written English proficiency required
* Excellent presentation and interpersonal skills.
* Demonstrated success in program implementation, operations, and fiscal management.
* Excellent knowledge of information technology and its application to the health care environment.
* Operational Epic experience is strongly preferred.
Auto-ApplyClinical Assistant Level 2
The Stamford Hospital job in Stamford, CT
Stamford Hospital is seeking a Clinical Assistant- CNA to join our team! The CNA will serve as a first line of action by communicating with patients via two-way audio to prevent unsafe behaviors and conditions. This position creates a relationship with the patient to enhance care and communication, and to streamline that care process wherever possible. Utilizes the appropriate resources to plan and provide services that are safe, effective and financially responsible.
Mobility is necessary to provide patient care. Physical effort is required to assist patients with transfer and ambulation, which may involve lifting, pushing and pulling patients. Hearing within normal range is necessary in order to properly conduct assessments. Must be able to endure prolonged periods of standing and walking.
Available Hours: Full-time (three 12-hour shifts/week, rotating weekends) or Part-time (two 12-hour shifts/week, rotating weekends)
Available Shifts: Day (7am - 7:30pm) and Night (7pm - 7:30am)
Requirements:
1) High school diploma, GED or equivalent.
2) Must have one of the following:
* Active CT CNA License
* Enrolled in an accredited nursing program (having completed core nursing curriculum for ADLs' as part of clinical rotations)
* A graduate of a foreign nursing program
* A graduate of an accredited nursing program, having failed board licensure (2 chances)
3) BLS, Heart Saver or equivalent required
* We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.
About Stamford Health
Stamford Health is a non-profit independent healthcare system with more than 3,500 employees committed to compassionately caring for the community and offering a wide-range of high-quality health and wellness services. Patients and their families can rely on comprehensive person-centered care through the system's 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 30 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation. Stamford Health is also a major teaching affiliate of the Columbia University College of Physicians and Surgeons. Dedicated to being the community's most trusted healthcare partner, Stamford Health puts patients first to build long-lasting relationships. For more information, visit StamfordHealth.org. Like us on Facebook and follow us on Twitter, YouTube, and Linked In.
PERKS:
As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer:
* Competitive salary
* Comprehensive, low-cost health insurance plans available day one
* 403b that includes employer contribution and match
* Wellness programs
* Paid Time Off accruals
* Employee recognition programs
* Tuition reimbursement
* Free on-site parking and train station shuttle
* Discounts to restaurants, theatre, spas, hotels, attractions, and gyms
* On-site concierge service and more!
#RN123
Auto-ApplyUltrasound Technologist - $15,000 Sign on Bonus Available
The Stamford Hospital job in Stamford, CT
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES: * The Sonographer will assist with the overall function of the unit by scheduling, billing, quality improvement and the general flow of the various components of the Perinatal Unit. * The Sonographer will supervise the daily work flow and coordinate the services of the Diagnostic Ultrasound Unit in the Perinatal Department.
* Participates with the Director in the training and education of sonography students, registered nurses, and Residents.
* Participates in establishing priorities for department functions and activities.
* Participates with certain aspects of the operational and financial planning for the unit.
* Utilizes research methods to support and advance ultrasound practice.
* Assists with the creation of protocols and data collection for new research projects.
* Evaluates functions and safety of sonography equipment.
* Seeks opportunities to further refine expertise in related technical skill by attending workshops and inservices. Keeps current on events in ultrasound and perinatal nursing.
* Participates in outside programs and community activities in order to represent the institution as appropriate.
QUALIFICATIONS/REQUIREMENTS:
* Graduation from an ARMDS certified training program is required
* Bachelor's degree is preferred with evidence of continuing education.
* 3 - 5 years clinical experience in Maternal Fetal Medicine
* Nasal bone certification
* Strong organization and communication skills required.
* Additional training in normal cross sectional anatomy and fetal physiology, as well as the diagnosis of fetal, placental, uterine, and ovarian pathology is preferred.
* Nuchal translucency certification.
* Competency with computer hardware and software is required.
PATIENT POPULATION SERVED:
* Neonate / infant (birth to 1 year)
* Pediatric/ early childhood (1-12 years)
* Adolescence (13-17 years)
* Adult (18-64 years)
* Geriatric (65 plus years)
Auto-ApplyCardiology Electrophysiologist - Stamford Health
The Stamford Hospital job in Stamford, CT
Join Stamford Health, recognized by U.S. News & World Report as a high performing hospital in cardiology in the role of a full-time cardiac electrophysiologist within Stamford Health's Heart & Vascular Institute. Our compassionate team brings technical expertise and a person-centered approach to provide the best available treatment options to patients. Our electrophysiologists collaborate with the referring cardiologist and a multidisciplinary team of specialists to determine the cause of arrhythmia and develop a targeted treatment plan, performing all procedures in our electrophysiology labs at Stamford Hospital with cutting-edge equipment.
Schedule: 40 hours/week, Monday through Friday with rotational on-call coverage.
Location: Primarily based in Stamford, CT with a secondary location in Norwalk, CT
Highlights:
* Clinical rotation of inpatient, outpatient, and imaging service
* Outstanding team of APPs for support
* Generous sign-on bonus and relocation bonus
* Market competitive salary
* 31 days PTO
* 5 days CME and $3500 CME stipend
* Comprehensive benefit package
As part of its commitment to providing world-class cardiac care, Stamford Health has partnered with the nationally renowned Columbia University Irving Medical Center for cardiac surgery services. This collaboration enhances access to top-tier surgical expertise and innovative treatments available on-site at Stamford Hospital, ensuring seamless continuity of care for patients across the entire cardiovascular spectrum.
The ideal candidate is board certified in Cardiology and board eligible in electrophysiology with university hospital-based training, excellent people skills, and a desire to provide outstanding patient care.
Auto-ApplyManager, Revenue Cycle Applications
The Stamford Hospital job in Stamford, CT
The Manager, Revenue Cycle Applications, acts as a thought leader and liaison to all hospital and outpatient clinical departments, their physicians and leadership at Stamford Health System (SHS). This includes, but is not limited to, the development of revenue cycle business cases relating to technology that improves patient safety, quality, reduction of administrative costs and regulatory compliance. The Manager, Revenue Cycle Applications is responsible for the overall design, implementation, documentation, operation, and support of enterprise systems in the critical areas of patient flow, hospital and professional billing, claims, and HIM. This also includes planning, project management, daily operational management, a focus on customer service, ensuring break/fix Service Level Agreements are met, staff skills development, recruitment, retention and succession planning, and fiscal responsibility.
The Manager, Revenue Cycle Applications, manages the department in accordance with SHS priorities, department goals and strategic objectives. The Manager, Revenue Cycle Applications requires the skills and experience to be a thought leader, solution provider, relationship maker, staff manager, clinical and financial business partner.
This position requires strong healthcare clinical and business acumen in the clinical, financial and administrative functions combined with a strong application expertise and process redesign skills to advance patient care and the patient experience here at SHS. The responsibilities also require a strong understanding of HIPAA, CMS regulations, other healthcare rules and regulations and an awareness of the importance of cyber security.
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:
* Understands core professional and hospital billing workflows, processes, and interdependencies. Research trends and best practices in relation to healthcare application software. Promotes workflow analysis, process redesign and adoption of software tools for performance improvement.
* Provides oversight and guidance with respect to HIM duties and responsibilities. Works closely with HIM operational leads to ensure timely releases of information to patients and entities.
* Optimize claims process management by utilizing available technology to ensure claim workflows follow best practices to ensure timely review of claim errors by all necessary parties.
* Develop, lead, and mentor staff responsible for analysis, build and overall project delivery. Foster a culture of accountability, professional growth, and collaboration. Regularly perform gap analysis on resources to maintain optimum efficiency.
* Provide leadership by identifying and communicating strategies on relevant areas of oversight for process improvement. Set clear performance goals, monitor progress, and promote continuous learning and improvement.
* Assist with formulation of annual and supplemental departmental planning based on these metrics including performance appraisals of staff accountable for the individual metric. Ensure appropriate staffing and prioritization of team resources to meet business needs.
* Collaborate with access and revenue cycle resources and subject matter experts to oversee standardization of system content and workflow to support key enterprise clinical processes and business functions.
* Partners with leaders across Revenue Cycle, Patient Access, Finance, and Clinical Operations to identify needs and develop technology-based solutions that improve efficiency and accuracy.
* Translate operational requirements into Epic enhancements that streamline workflows and support financial integrity. Serve as a liaison between technical teams and operational stakeholders to ensure alignment and effective communication.
* Provides input into the annual budgeting process and manages fiscal responsibility for staff and healthcare software. Manage vendors, consultants, and other third-party relationships appropriately and professionally, while maintaining the best interest of the health system.
* Ongoing maintenance and advancement of HIS applications through effective implementation of solutions, which support the user and application needs of the organization.
* Requires continual advancement of skills, identification of application advancement and investment to enhance process or enable business applications and influence strategic and tactical priorities as appropriate.
* Monitors compliance with regulatory changes particularly related to promoting interoperability measures and other CMS regulations. Works closely with departments to meet organizational compliance.
* Collaborate with revenue integrity, finance, and compliance teams to ensure data accuracy and transparency. Monitor key performance indicators to measure the effectiveness of Epic revenue cycle workflows and identify areas for improvement.
* Train and/or supervise training of users and other staff in current and new aspects of system functionality. Participate in go-lives and support.
* Participate in On-Call support. Accountable and responsible for supporting business critical applications and systems that operate 24/7/365.
* Performs other special projects and duties as assigned.
QUALIFICATIONS/REQUIREMENTS:
* Bachelor's degree required. Appropriate experience may be substituted for a degree.
* Minimum 8 years of experience implementing and/or supporting HIS, revenue cycle applications to improve patient care.
* Proven project management skills and 4+ years of related health information technology experience is necessary.
* Experience working with and managing staff in a matrix-management model.
* Experience working with clinicians, especially physicians, is also required.
* Experience with Epic applications is strongly preferred.
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Auto-ApplySimulation Operations Specialist I
The Stamford Hospital job in Stamford, CT
Key Responsibilities: * Operate and maintain simulation equipment, software, and immersive technologies (e.g., VR/AR). * Implement and monitor quality assurance processes for simulation-based training. * Maintain and analyze databases related to: * Trained faculty/staff
* Simulation validity/reliability
* Learner outcomes
* Equipment, supplies, and activities
* Collaborate with stakeholders to design inclusive, evidence-based simulation programs.
* Schedule and coordinate simulation sessions and educational events.
* Provide training and support to faculty and staff on simulation tools, digital platforms, and emerging technologies.
* Generate and distribute learner performance reports and feedback summaries.
* Recommend improvements in equipment, programs, and learner support based on data and stakeholder input.
* Liaise with vendors for procurement, maintenance, and upgrades of simulation assets.
* Promote sustainable practices in equipment use, material management, and energy efficiency.
* Perform additional duties as assigned.
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Qualifications:
* Associate's degree in technology, education, or a health-related field required; bachelor's degree preferred.
* Clinical credentials (RN, EMT, Paramedic, RT) preferred.
* American Heart Association Basic Life Support (BLS) certification required.
* Experience in simulation labs, healthcare education, or digital learning environments preferred.
* Ability to lift/move up to 25 lbs. unassisted and up to 50 lbs. with assistance.
Auto-ApplyPt Rec Rep- Medicare/Medicaid
The Stamford Hospital job in Stamford, CT
Ensure prompt, accurate, and compliant billing and payments for all Medicaid and Medicare patient claims. 2. Resolve failed billing edits, under/over or denied payments by Medicare and Medicaid. Monitor the resolution and involve ancillary departments as needed using the tasking function when applicable.
3. Keep current with the changes to the Medicare and Medicaid regulations and billing protocols. Have a clear understanding of how these changes will impact the Hospital's departments.
4. Accurate billing and follow-up of patient accounts according to established departmental guidelines based upon regulation requirements.
5. Monitors and reconciles daily reports as well as assigned worklist for appropriate account resolution inclusive to credit, debit and adjustments.
6. Documentation of all action taken on an account.
7. Completes all projects as assigned.
8. Maintains department standards of productivity.
9. Performs other related duties as assigned or requested to maintain a high level of service.
10. Demonstrates professional work behavior by following Service Standards and Success factors.
11. Complies with departmental organizational policies and procedures and adheres to external agency requirements.
12. Providing timely and accurate information regarding patient data/status to other health system departments, physicians, physician office staffs, and other publics while ensuring patient confidentiality is not breached.
Requirements:
Two years college, and/or three years prior equivalent experience in a hospital setting with experience in medicare, medicaid or commercial billing and follow up. Computer literacy in PC environment is required with strong organizational, analytical, interpersonal and communication skills. Meditech experience a plus.
Auto-ApplyClinical Trials Coordinator - Unlicensed
The Stamford Hospital job in Stamford, CT
Participate and coordinate in clinical research studies conducted by supervising physician. Perform a variety of administrative duties to assist in the conduct of research trials. Supervises data manager and interns. Responsible for study initiation, subject recruitment, follow-up, data management, detailed record keeping and regulatory compliance, report writing, and correspondence with investigators, sponsors/CROs, IRBs, and regulatory authorities. Responsible for the new submission of protocols with subsequent amendments. Some participation in protocol writing. Educate research subjects, physicians, nurses, and ancillary staff on available research studies, study treatment/ required activities, and use/ side effects of investigational study drug. Responsible for initial and continuing education for Good Clinical Practice compliance.
* Review institutional review board approved protocol and protocol documents prior to study activation and patient enrollment.
* Coordinate Study feasibility and initiation.
* Review patient charts, database records, and other sources to screen and identify potential subjects for inclusion in a study.
* Attends and participates in investigator meetings, pre-study visits, and initiation meetings or coordinator meetings as appropriate.
* Collects and maintains accurate patient data for submission to Sponsor, maintaining proper patient records and coordinating the collection and shipments of specimens as required by protocol.
* Communicates study objectives and procedures to all relevant hospital units involved with the study, including the establishment of good rapport with the Principal Investigator and providing him/her with the required assistance.
* Communicates with the Sponsor or its representatives, schedules and facilitates study Monitor visits, and facilitates communication between Principal Investigator and Sponsor or Sponsor's representatives.
* Educate physicians, nurses, and ancillary staff regarding investigational product, trial activities, and requirements.
* Meet with potential subjects and their families to explain trial and treatment plan, and provide emotional and educational support.
* Collect pertinent information and data from study subject interviews, charts, study electronic devices and other sources.
* Meet with study sponsor and regulatory representatives to review and discuss conduct of the trial.
* Interacts with patients and families to ensure compliance with the protocol.
* Obtain written informed consent for subject to participate in trial prior to performing any study-related procedures.
* Coordinate research activities, including schedule appointments, laboratory tests, radiology and cardiology testing.
* Assists with maintaining accurate records of the receipt, inventory, and dispensation of study drug and materials.
* Assists the Director and Manager with protocol evaluation and feasibility.
* Responsible for speedy and adequate patient enrollment in all assigned studies and reflective of meeting department goals as proportionate to studies assigned.
* Compile and submit reports, documents, and correspondence to trial sponsor, institutional review board, and regulatory agencies.
* Oversees or submits new protocols to IRB and verifies that the proper document was received. In addition, submits amendments of protocols to IRB and verifies that the required corrections were inserted following the established procedures.
* Trains less experienced team members.
* Complete protocol required case report forms accurately, completely, and in a timely manner in Electronic Data Capture system or paper format.
* Prepare or oversee the preparation of biologic specimens for shipment to study reference laboratory.
* Utilizes Good Clinical Practices in the conduct of clinical trials as per established protocol. Follows Stamford Hospital's Standard Operating Procedures, AAHRPP, HIPPA, and FDA guidelines for clinical research, keeps updated with those procedures and/or guidelines, and complies with finance compliance policies and procedures.
* Responsible for the interdepartmental technical logistics for Device and Facility Use studies.
* Bachelor's Degree in scientific field preferred or a BA and 3 years research experience
* Clinical research certification (such as CCRC, CCRP or other certification approved by Director) preferred. If not yet certified, expected certification within 18-24 months of hire date.
* Human Research Subject Protection and Good Clinical Practice Certification
* OSHA training for handling hazardous biologic and chemical materials
Auto-ApplyMaternal Fetal Medicine Physician - full time
The Stamford Hospital job in Stamford, CT
Elevate your Maternal Fetal Medicine career at Stamford Hospital in Stamford, CT Stamford Health, a physician-led, award-winning health system in Fairfield County, CT, is seeking a Board-Certified/Board-Eligible Maternal-Fetal Medicine Specialist to join our collaborative and growing team. This is a unique opportunity to provide advanced perinatal care in a supportive, academically enriched environment with access to cutting-edge technology and a newly renovated maternity unit.
Position Highlights:
* Monday-Friday, 8:30 AM - 4:00 PM schedule
* One in-hospital shift per month
* No required deliveries (optional if desired)
* Must perform amniocentesis and cerclage, CVS optional
* EPIC EMR
* OB/GYN residency program on-site
* Level III NICU
* Loan repayment assistance + PSLF eligible
Why Stamford Health?
* Over 3,700 employees across the health system
* Stamford Hospital - 305-bed, nationally recognized, physician-led community hospital
* Stamford Health Medical Group - Region's largest physician-led group with 40+ locations offering primary and specialty care
* Expanding network of ambulatory care centers
* Major teaching affiliate of Columbia University Vagelos College of Physicians and Surgeons
* On-campus OB/GYN residency training program
* Named High Performing in Maternity Care by U.S. News & World Report
* Recognized among Fortune's 2024 Top 50 Best Places to Live for Families
* A certified Planetree hospital, committed to humanizing and personalizing the healthcare experience
Life in Stamford, Connecticut:
Located on the scenic Long Island Sound, Stamford offers the perfect blend of coastal charm and urban convenience:
* Easy access to New York City via train or car
* Excellent public and private schools
* Vibrant downtown with restaurants, arts, and entertainment
* Diverse, family-friendly community with abundant parks and waterfront activities
Ready to take the next step in your MFM career? Send a copy of your CV and a cover letter to:
Robin Harrington, Physician Recruiter; ************************; ************
Auto-ApplyRevenue Cycle Specialist
The Stamford Hospital job in Stamford, CT
QUALIFICATIONS/REQUIREMENTS: * Associate's degree or medical billing certification preferred. CPC preferred. * 3+ years of experience working in a multispecialty group practice, healthcare system with an ambulatory focus, or academic medical center. * 3+ years of experience working with a medical office/hospital accounts receivable system.
* Extensive knowledge of insurance payer reimbursement, collection practices, and accounts receivable follow-up.
* Demonstrates overall knowledge of claims processing for various insurances, including private and governed.
* Comprehensive knowledge of ICD-10, CPT, and HCPCS coding.
This is a full time, 40 hour a week position. The Work hours are typically 8-4:30. With the possibility to shift from 7-3:30, 7:30-4, or 8:30-5.
Auto-ApplyPhlebotomist I - P.D.
The Stamford Hospital job in Stamford, CT
Per Diem Phlebotomist will be responsible for covering all draw station thought out lower Fairfield County locations between 7am-6pm (7. 5 - 8 hours shift) on a as needed basis with occasional weekend or Holiday shift. Knowledge of EPIC a plus. Will obtain blood specimens by venipuncture or heel stick and collects non-blood specimens such as urine for laboratory testing from all age groups.
Auto-ApplyPsychotherapist
The Stamford Hospital job in Stamford, CT
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES: 1. Evaluation-Obtains pertinent medical and social history. Performs thorough and accurate psychological, neuro-psychological, and neuro-behavioral evaluations using accepted techniques and standardized testing as appropriate. Interprets results of evaluations to measure functional status. Determines measurable short and long term goals and designs an appropriate treatment program. Considers discharge options at time of initial evaluation.
2. Treatment-Implements intervention as outlined in the initial evaluation. Modifies treatment as necessary, updates goals and re-evaluates discharge plans throughout the course of treatment. Demonstrates thorough knowledge of treatment techniques and applies appropriately. Treatment may include family intervention. Communicates/interacts with appropriate team members.
3. Documentation-Clinical documentation is timely, objective and complete. Administrative documentation including but not limited to billing and outcome measures is accurate and timely.
4. Education-Assumes personal responsibility for continuing education and professional development. Provides education to staff, system employees and community including at least one presentation annually. Acts as psychology consultant to Pulmonary Rehabilitation Program, leading a regularly scheduled class on behavioral and cognitive coping skills as well as recommending individual treatment as appropriate.
QUALIFICATIONS/REQUIREMENTS: Graduate of an accredited program with a Ph.D. or Psy. D. in Psychology. Must have a Connecticut License. Requires a good working knowledge of the principles and techniques of psychology rehabilitation. Must be skilled in neuro-psychological testing and interpretation as well as various counseling techniques.
Patient Population Served:
Adolescent to geriatric.
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