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- 48 jobs
  • Enterprise Frontline Support

    Jotform 4.0company rating

    Jotform job in San Jose, CA

    Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible. We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices. The key objectives of this role include, but are not limited to: Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion Provide accurate and timely support by documenting all issues and resolutions Maintain communications with customers during the problem resolution process Act as a Customer-facing subject matter expert What Do You Need to Be Successful? Solid HTML / CSS background is needed to help customers in building and designing forms Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds Track record of supporting customers with a SaaS or IaaS product is preferred English fluency is required ABOUT YOU Customer facing skills combined with excellent verbal and written communication skills Ability to work with little to no supervision Open to criticism and a team player Adaptable , flexible and commercially aware Excellent organizational skills with the ability to prioritize and manage Compensation, Perks & Benefits Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience Company paid Commuter Benefits Employer-sponsored medical, dental, vision, AD&D, and LTD insurance 401(k) with 4% company match FSA 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year Professional development stipend after one year of employment OUR PROCESS We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $60k-85k yearly 5d ago
  • Junior Video Editor

    Jotform Inc. 4.0company rating

    Jotform Inc. job in San Francisco, CA

    About Jotform Jotform is a San Francisco-based SaaS company with more than 35 million users worldwide. We are thriving and growing, and we've never needed outside funding. That's because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. About the role Jotform has been going through an exciting period of growth, with an emphasis on our video marketing efforts. Through consistent scaling, we've surpassed 125,000 subscribers on our YouTube channel, and produce a variety of in-house marketing videos, which include newsletters, case studies, ads, product launch announcements, educational tutorials, podcasts, and more. We're looking to bring on a full-time, junior-level video editor who can help with production of these types of videos, enabling us to expand our output of quality in-house content. This is an on-site role, reporting to the Creative Director. The key objectives of this role include but are not limited to * Help edit, produce and occasionally film all in-house video content, including: * Perform post-production duties such as reviewing footage, editing, rough cut assembly, color correction, audio adjustment, and final exporting * Create simple motion graphics using screen recordings with the Jotform brand and aesthetic style * Occasionally set up and record on-site video productions in our San Francisco office video studios * Bonus: Ability to elevate sometimes dry/educational subject matter to be visually engaging and impactful for our audience * Oversee creative video projects and take ownership of production when necessary * Collaborate closely with video team, team lead, and other marketing departments to align on video initiatives, including ads, tutorials, announcements, newsletters, and more * Become an expert on Jotform, from our product capabilities to the look and feel of our brand and visual guidelines * Organize and manage all produced content on the Jotform server and collaboration platforms (e.g. Trello/Asana) What do you need to be successful? * 2 years of editing experience either for a company or in school * Strong proficiency/familiarity in most, if not all of the following: Premiere Pro, Final Cut Pro X, Screen Capture Software * Nice to have: After Effects, Photoshop, Illustrator, Pro Tools, Audition, Red Giant Suite/Universe, Color Correction Knowledge (DaVinci Resolve, Magic Bullet), Encoding Knowledge (Media Encoder, Handbrake) * Proficiency in creating simple to complex animation using After Effects * A solid foundation in the principals of animation and how they can be utilized to create visually engaging work * Experience with recording equipment such as cinema cameras, video cameras, audio recorders, microphones, and various lighting equipment * Team-player mentality to flexibly collaborate on broader video initiatives with the rest of the video team and other departments * Ability to balance work on various ongoing initiatives at the same time, and prioritize projects according to department needs * Proficient time management and organizational skills * Portfolio of past work with specific details about your contributions Compensation, Perks & Benefits * Base pay range: $75K - $85K. Exact compensation may vary based on skills and experience * Employer-sponsored medical, dental, vision, AD&D, and LTD insurance * EAP * 401(k) with 4% company match * FSA * 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year * Professional development stipend after one year of employment * Monthly commuter benefit stipend * Convenient location next to the Embarcadero with a great view of the Bay! OUR PROCESS We thank all applicants in advance for their interest and for taking the time to apply for this position at Jotform! We'll review your application along with all the others we receive and choose the top candidates. In many cases, due to time constraints and the volume of applicants, only short-listed candidates will be contacted, but we do consider each application carefully. If you are short-listed, we'll contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role. Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: **********************************************
    $75k-85k yearly 10d ago
  • Sales Development Representative

    Jotform Inc. 4.0company rating

    Remote Jotform Inc. job

    ABOUT Jotform Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible. ABOUT THE ROLE As a rapidly growing company, Jotform is seeking an Enterprise Sales Development Representative (SDR) who will be responsible for creating strong sales funnels throughout your region which has been experiencing year over year growth. This is a full-time, fully remote opportunity. * Develop and grow a pipeline of SMB, mid-market, and Enterprise users for our high volume, high growth SaaS environment. Nurture and maintain a dynamic pipeline of qualified leads for your Business Development Manager (BDM) teammates to close * Prospect potential users via emails and phone calls. Deliver a minimum of 50+ outbound activities a day * Identify and qualify sales opportunities by researching, profiling and networking within targeted verticals * Meet or exceed weekly and monthly sales goals in a high volume, fast paced environment What Do You Need to Be Successful? * Minimum 2 years of experience in a SaaS sales roles * Driven to exceed quota * Passion for sales and tech - desire to grow your sales career with a high-growth startup * Open and eager to understand new feature/product offerings and industry trends * Team player and ability to connect with all individuals of a business including the C-Suite * Background: Bachelor's Degree * Plus: proficiency in Spanish * Plus: sales training and/or hubspot.com experience About You * Goal-oriented self-starter who takes ownership * Customer-centric with strong abilities in persuasion, organization, perseverance, and negotiation * Excellent interpersonal, communication, and presentation skills * Strong analytical, critical thinking, and problem solving skills * Excited to learn about your product and what it can offer * Passionto have an impact in an organization. * Willing to go the extra mile with a strong work ethic - disciplined and resourceful Compensation, Perks & Benefits * $52,500 base, $40K target commission; total OTE $92,500 * Employer-sponsored medical, dental, vision, AD&D, and LTD insurance * 401(k) with 4% company match * FSA * 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year * Professional development stipend after one year of employment WORK WITH US Jotform values autonomy, respect, and productivity in our teammates. We've been growing tremendously over the past few years and are always on the lookout for talented individuals to join our team. OUR PROCESS If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $40k-92.5k yearly 18d ago
  • Marketing Campaign Specialist

    Jotform Inc. 4.0company rating

    Jotform Inc. job in San Francisco, CA

    About Jotform Jotform is a San Francisco-based SaaS company with more than 35 million users worldwide. We are thriving and growing, and we've never needed outside funding. That's because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. About the Role The Marketing Campaign Specialist will report to the Campaign Team Lead as a hands-on contributor to the healthcare, education, or nonprofit vertical. This is a creative role designed for an action-oriented marketer with 3+ years of experience who is eager to sharpen their skills in content, campaigns, and community engagement. Successful candidates will be strong communicators with a passion for storytelling, content creation, and campaign execution. Beyond writing and producing content, the Marketing Campaign Specialist should also feel comfortable as a Jotform representative, appearing in webinars, videos, and other external-facing channels. This is a full-time, in-office position, based in our San Francisco office. Key Responsibilities As a Marketing Campaign Specialist on Jotform's Enterprise Campaign Team, you'll help bring our brand stories to life and execute multi-channel campaigns that engage audiences across healthcare, education, and nonprofit sectors. Content & Storytelling * Create compelling blogs, case studies, customer stories, and reports that highlight the impact of Jotform Enterprise. * Develop and manage newsletters to nurture and engage enterprise audiences. * Script, support, and participate in webinars and videos - confidently representing Jotform on camera. Campaign Execution * Support the planning and execution of digital campaigns, including email, ads, and ABM programs. * Contribute to the development of sales collateral, web pages, and other campaign assets. * Coordinate outreach to publications, influencers, and partners to amplify campaign reach. Community & Events * Organize and host webinars for enterprise audiences, serving as moderator or speaker when needed. * Represent Jotform at conferences and events that we sponsor, communicating our message with potential customers. * Help manage Jotform's YouTube and social media channels, ensuring consistent brand storytelling. * Engage authentically in online communities and represent Jotform at industry events and conferences. Product Expertise * Develop deep knowledge of Jotform's products, features, and enterprise use cases to inform campaigns and content strategies. What You'll Bring * 3+ years of experience in marketing, communications, or a related field. * Exceptional writing and editing skills with a sharp eye for storytelling and detail. * Confidence in front of a camera - comfortable appearing in webinars, interviews, and videos. * Experience creating content across multiple channels (blog, email, social, video). * Familiarity with tools such as email marketing platforms, webinar software, and social media scheduling systems. * Strong organizational skills and the ability to balance multiple priorities in a fast-paced environment. * A collaborative mindset and genuine eagerness to learn and grow. * Experience in B2B SaaS or in verticals such as healthcare, education, or nonprofit marketing is a plus. Compensation, Perks & Benefits * Base pay range: $80K-$110K. Exact compensation may vary based on skills and experience * Employer-sponsored medical, dental, vision, AD&D, and LTD insurance * EAP * 401(k) with 4% company match * FSA * 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year * Professional development stipend after one year of employment * Monthly commuter benefit stipend * Convenient location next to the Embarcadero with a great view of the Bay! Our Process If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply for this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $80k-110k yearly 30d ago
  • Digital Brand Designer

    Fastly 3.8company rating

    San Francisco, CA job

    Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub. We're building a more trustworthy Internet. Come join us. Posting Open Date: 11/19/2025 Anticipated Posting Close Date*: 12/19/2025 *Job posting may close early due to the volume of applicants. Digital Brand Designer (San Francisco, CA) As a Digital Brand Designer at Fastly, you'll be the creative force behind our brand's digital presence, ensuring thousands of businesses experience a cohesive and compelling brand across all digital touchpoints. You'll specialize in translating our brand identity into dynamic digital experiences through web design, motion graphics, and interactive content. This role offers the opportunity to shape how our brand lives and breathes in the digital space while collaborating with cross-functional teams to drive customer engagement and business growth. You'll combine brand expertise with digital craft, creating scalable solutions that support our sales and marketing objectives. You'll have creative ownership over digital brand experiences and the opportunity to see your work directly impact customer acquisition and conversion. What You'll Do: Design high-performing, user-centered web experiences for Fastly.com and landing pages that improve usability, user engagement and solve for marketing objectives Apply and evolve our brand system across digital platforms, ensuring consistency while optimizing for conversion Create compelling motion graphics, animations, and interactive content for campaigns and social media Build and maintain design systems, component libraries, and templates that enable scalable brand application Apply accessibility and performance best practices to ensure inclusive experiences Partner with web development, marketing, and product teams to implement optimized digital experiences What We're Looking For: A minimum of 4+ years of digital design experience with a strong brand design foundation and proven expertise in web design, digital campaigns, and motion graphics Strong portfolio demonstrating expertise in digital brand applications including responsive web design, digital advertising, and animated content with consistent brand execution Proficiency in web design tools (Figma), motion graphics software (After Effects), and a basic understanding of HTML/CSS for web implementation Experience leveraging AI design tools and emerging technologies to enhance digital production efficiency while maintaining brand quality Experience with digital marketing channels including social media, paid advertising, and landing page optimization for conversion Understanding of UX design principles, user research methodologies, web accessibility standards, and performance optimization for digital brand experiences We'll be super impressed if you have experience in any of these: Knowledge of conversion rate optimization, analytics tools, and data-driven design optimization for digital performance Experience creating and implementing Lottie animations, micro-interactions, and web-based motion graphics Experience with SaaS product interfaces, or B2B digital customer journeys Background working in-house at high-growth technology companies with experience scaling digital brand systems Experience with content management systems, basic front-end development, or collaboration with development teams on digital implementations Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is open to the following preferred office locations: San Francisco, CA Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $114,200 to $137,040. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly's equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days. Why Fastly? We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We love distributed teams. Fastly's home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate. Fastly is chock full of passionate people and we're not ‘one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at **************************** . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or ************. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
    $114.2k-137k yearly Auto-Apply 3d ago
  • Sr. Product Designer, AI Orchestration Zone, AI Task Team

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 2/12/2025 Location: North America (Canada & United States) Hi there! AI automation should feel magical-not fragile. Most tools today either require prompt engineering expertise or make black-box decisions that users can't trust. At Zapier, we're doing things differently by building AI that's approachable, flexible, and transparent, giving millions of people confidence to automate work in ways they never could before. As a Senior Product Designer for the AI Orchestration zone, you'll lead design for some of our most powerful AI experiences, including: AI by Zapier - easily add LLMs to automations Human-in-the-Loop - bring humans into the review and approval process Knowledge by Zapier - manage the data and context powering your AI You'll work closely with engineering, product, and design leaders to define how users build trust with AI, and how AI can safely act on their behalf. You'll invent new patterns where none exist, helping set the standard for AI UX in automation. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You You're an experienced designer. You have 6+ years of product design experience with significant work on AI-powered products (not just AI tools in your process). You have AI-powered product design experience. Your portfolio demonstrates designing for AI uncertainty, creating scalable systems, and pushing beyond standard patterns when they don't serve users. You have a forward-looking perspective on AI UX. You have strong opinions about where AI UX is heading, backed by your own experimentation and research. You're comfortable with LLMs and technical tradeoffs. You understand LLM constraints (context windows, token costs, latency, prompt engineering) and design within those realities while pushing boundaries. You're excited about how AI is changing design roles. You're ready to work in a more boundaryless way with PM and engineering and are energized by working where best practices are still being defined. You have strong prioritization and communication skills. You make clear trade-offs and keep stakeholders informed about where you're focused and why. Things You'll Do Own end-to-end design across two teams covering Human-in-the-Loop, AI by Zapier, Chat, and Knowledge Sources Partner with a Lead Designer on strategic initiatives while driving day-to-day execution Conduct research that uncovers latent needs and mental models around AI, not just what users say they want Design new interaction paradigms, bring bold ideas, and experiment aggressively Work with PMs and engineering to translate technical opportunities into user value Balance priorities across two teams with different product contexts How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $124k-159k yearly est. Auto-Apply 10d ago
  • Engineering Manager, Asset Management (Enterprise Zone)

    Zapier 3.9company rating

    San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there! Zapier has made automation work for everyone - and now, that includes some of the world's biggest companies! Our Enterprise customers value automation and need tools that offer scale, control, visibility, and trust. We're looking for an Engineering Manager to lead our newly formed Asset Management team within Zapier's Enterprise Zone. This team is the long-term steward of all asset management systems and experiences at Zapier - making every Zapier asset easy to find, organize, govern, and move instantly, whether individually or in bulk. As Zapier evolves into a multi-product platform (Zaps, Tables, Interfaces, Chatbots, and more), enterprise customers need sophisticated capabilities to manage their automation ecosystems at scale. Your team will build the foundational platform that enables: Asset transfers and consolidation - Cross-account transfers, cross-workspace moves, asset consolidation during account mergers, and ownership management that unlocks critical enterprise workflows like advanced user offboarding, workspace rebalancing, and account upgrades/downgrades Asset organization and discovery - Hierarchical foldering, search, filtering, and metadata layers across all Zapier products Compliance and governance - Unified trash, data deletion rights (GDPR/CCPA), delete locks, and retention policies Platform APIs and extensibility - Public and internal APIs that enable both customer self-service and embedded management experiences across Zapier products One of your team's highest-priority initiatives will be implementing robust asset transfer capabilities between members and across hierarchical accounts-work that directly unblocks some of our largest enterprise customers' most pressing needs and enables significant expansion opportunities. This is a high-impact platform engineering role. You'll be building the connective tissue that makes Zapier's multi-product strategy viable for enterprise customers while enabling internal product teams to move faster. About You You have deep customer empathy and understand enterprise constraints. You've worked on products where compliance, data governance, and multi-tenancy aren't nice-to-haves-they're table stakes. You understand that enterprise customers need reliable, predictable platforms that integrate seamlessly with their existing tools and processes. You balance innovation with pragmatism, knowing when to adopt proven patterns and when to push boundaries. You are an effective team builder and a skilled engineering leader. This isn't your first rodeo. You have at least two years of experience managing cross-functional teams of engineers comprising frontend, full stack, and backend disciplines. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team. You're comfortable growing a team from seed to maturity, establishing team norms, processes, and culture along the way. You're a champion of platform thinking and long-term leverage. You've led teams building foundational platforms that unlock capabilities across an organization, not just individual features. You understand the difference between building a tool and building a platform that multiple products depend on. You know how to balance long-term platform investments with delivering incremental value, and you can articulate the business case for both to stakeholders who may question why you're not shipping visible features immediately. You're experienced with distributed systems, data lifecycle management, and compliance-sensitive architectures. You've built or managed teams building APIs, data models, and infrastructure that handle complex multi-tenant scenarios. You understand what it takes to design systems that respect data residency, deletion rights, and audit requirements while remaining performant and scalable. Experience with platform migrations and legacy system encapsulation is a significant plus. You're a collaborator and advocate for your team. You leverage your strong communication skills to align on a shared vision and strategy with your Product and Design partners, stakeholders, and peer teams across the Enterprise Zone. You know how to navigate organizational dynamics-smiling and accepting when politics get weird, but also knowing when and how to push back constructively. You actively seek input from stakeholders and integrate their feedback into decision-making processes. Your transparent communication style fosters trust and alignment across teams, and your ability to build relationships leads to successful project outcomes and a cohesive team dynamic. You've shipped production code and you know what great code looks like. You contribute to design discussions, review code, and establish quality standards for your team. You utilize key metrics to monitor your team's health, performance, and quality output. A solid grasp of engineering fundamentals is essential, along with practical understanding of software development practices and trade-offs between technical debt and product needs. You're opinionated and willing to push back constructively. You don't just accept requirements at face value-you ask why, what, and when. You probe for the actual requirements and what "done" looks like. You can disagree, make your case, reach a compromise, and then commit fully to the decision. This is especially important in platform work where saying "no" to one team's request might unlock better solutions for five other teams. You can balance competing constituencies. Asset Management serves both enterprise customers directly (through folder UIs, search, transfers) and internal product teams (through APIs and platform services). You're comfortable context-switching between these audiences and prioritizing work that delivers maximum leverage across both. Things You'll Do Work closely with your product and design peers to deliver customer and company value, translating between technical capabilities and business outcomes. Help your PM prioritize between foundational platform investments, enterprise feature demands, and long-term multi-product growth. Develop effective ways to communicate, monitor, and lead your team of 6-8 cross-functional engineers through weekly one-on-ones and team meetings. Build a high-functioning, self-organizing team capable of delivering both customer-facing features and deep platform infrastructure. Keep the leadership team and your peer teams in Enterprise informed on your team's progress and challenges in ways that are easy and enjoyable to receive, like one-on-ones, update posts, and regular team hangouts. Given that Asset Management is a foundational platform, you'll frequently communicate about work that enables other teams rather than ships directly to customers. Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary. Help engineers grow their skills in areas like distributed systems, compliance-sensitive design, API design, and platform thinking. Participate in code reviews, learning and spreading technical knowledge throughout Zapier-moving knowledge to documentation where appropriate. Establish code quality standards for your team, especially around data handling, API contracts, and migration strategies. Maintain a focus on your customers - both external enterprise customers who use your team's features and internal product teams who depend on your platform. Use customer feedback and platform adoption metrics to guide your team through tradeoffs. Help your team understand when to build speculative platform capabilities versus proven enterprise features that customers explicitly need. Work directly with cross-functional stakeholders and peer teams across the Enterprise Zone and beyond to ensure platform capabilities are serving their needs and enabling their success. You'll partner closely with teams like Observability Platform, Enterprise Experience, and individual product teams (Tables, Interfaces, Chatbots) to drive adoption of your platform. Recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering. Lead platform strategy and stakeholder management. Help articulate the value of long-term platform investments to executives and stakeholders who may be skeptical of projects that don't ship visible features immediately. Build trust through iterative milestones, customer-backed use cases, and clear communication about what's being built and why. Frame platform work in terms of the business outcomes it enables. Drive platform adoption across the organization. Work with product teams to onboard new asset types into your registry and folder hierarchy. Make it easy for teams to integrate with your APIs and platform services. Measure and celebrate adoption as a key success metric. Balance technical foundations with feature delivery. Your team will need to deliver both deep infrastructure work (like migrating the folder model to a centralized service) and customer-facing features (like cross-account asset transfers). Help your team sequence this work intelligently to maintain momentum and demonstrate value throughout long-running projects. Champion compliance and governance as product strengths, not obstacles. Help your team see GDPR/CCPA, data retention policies, and audit logging as opportunities to build customer trust and differentiate Zapier in the enterprise market, not just regulatory burdens. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $106k-146k yearly est. Auto-Apply 2d ago
  • Account Executive, Large Enterprise

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 6/13/2025 Location: America's Hi there! Zapier is on a mission to make automation accessible to everyone. As a leader in no-code automation, we empower businesses to streamline their workflows and integrate their tech stacks effortlessly. With Zapier, companies can enhance efficiency, scale operations, and unlock new revenue opportunities-all without writing code. As we continue expanding upmarket, we are building a world-class Enterprise Sales team to drive strategic adoption among large-scale organizations. You'll be joining a high-growth, profitable company with an ambitious vision, working alongside experienced leaders who have successfully scaled teams at top SaaS companies. About the Role As a Large Enterprise Account Executive, you'll support Ryan Kaschak as a foundational member of Zapier's Large Enterprise Sales team. In this role, you'll help to define, build, and execute our strategy for selling to large organizations (5,000+ employees). You'll be at the forefront of the automation & AI revolution, working closely with engineering leaders, product teams, finance operators, and C-suite executives to drive strategic digital transformation initiatives. You'll navigate complex multi-stakeholder sales cycles, engaging both executive buyers and technical end users. A successful Large Enterprise AE at Zapier is comfortable operating in an environment with little existing process or playbook, thrives in ambiguity, and collaborates cross-functionally to ensure customer success. If you want to advance your career at a fast-growing, profitable, impact-driven company, read on… Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier Things You'll Do: Own the entire sales cycle for enterprise accounts, from prospecting and discovery through technical validation, commercial negotiation, and close. Build and maintain relationships across customer organizations, engaging stakeholders from developers and product managers to CEOs and CIOs. Lead strategic discussions with executives on the impact of automation, integration, and tech stack efficiency, while diving deep into technical implementation details with end users. Develop executive-level business cases, articulating the ROI of automation and integration at scale. Navigate complex organizational dynamics, building consensus among technical and business stakeholders. Collaborate cross-functionally with Solutions Engineers, Product Marketing, RevOps, Demand Generation, and Leadership to drive sales and refine our Enterprise go-to-market strategy. Contribute to product strategy by synthesizing customer feedback and influencing our roadmap for enterprise-focused solutions. Own sales activity and revenue forecasting in HubSpot, ensuring accurate pipeline management and deal progression. You've used AI tooling for work or personal use-or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly. About You 8+ years of enterprise software sales experience, with a focus on technical sales to product, engineering, and IT teams. Proven track record of closing large enterprise deals (>$250K) and consistently meeting or exceeding SaaS or Infrastructure quotas of $1.5M or greater. Deep understanding of APIs, AI, integrations, and automation technologies, with the ability to clearly articulate their impact on modern tech ecosystems. Experience selling technical infrastructure, developer tools, or horizontal SaaS solutions to multi-stakeholder organizations. You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life. Strong business acumen, with the ability to communicate the ROI of automation to finance and executive stakeholders. Excellent communication skills, both with customers and internal teams. Self-motivated and adaptable, thriving in fast-paced, high-growth environments with minimal structure. Why Join Us? Work with a fast-growing, profitable company leading the no-code automation space. Play a pivotal role in shaping our Enterprise Sales strategy and driving Zapier's expansion upmarket. Engage with top-tier enterprise customers and solve complex automation challenges. Collaborate with an exceptional team in a fully remote, flexible work environment. Competitive salary, generous benefits, and a strong culture of growth and learning. If you're excited about helping enterprises unlock the power of automation, we'd love to hear from you! How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $250k yearly Auto-Apply 60d+ ago
  • Senior Accountant

    Jotform Inc. 4.0company rating

    Jotform Inc. job in San Francisco, CA

    About Jotform Jotform is a San Francisco-based SaaS company with more than 35 million users worldwide. We are thriving and growing, and we've never needed outside funding. That's because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. About the role As a Senior Accountant, you will report to the Financial Controller and play an important role in ensuring the efficiency and accuracy of our US financial operations. You will help manage day-to-day financial activities, support month-end and year-end close processes, and provide valuable insights that drive strong financial performance. This role requires a strong understanding of US-specific accounting regulations alongside full-cycle accrual accounting knowledge, plus attention to detail, and the ability to work collaboratively with a global team. This is a full-time, in-office position, based in our San Francisco office. Key responsibilities of this role include, but are not limited to: Financial Management: * Support month-end and year-end close processes * Prepare and maintain accrual workpapers * Review monthly reconciliations prepared by our outsourced accounting firm * Assist with ASC 606 revenue calculations and reconciliations Record Keeping and Compliance: * Maintain accurate records of invoices and invoice-related details for audit and other purposes * Ensure all documentation is up-to-date and readily accessible for review * Assist business compliance across multiple states, including corporate registrations, annual reporting, license maintenance, and tax-related matters * Liaise with government agencies and payroll/benefit vendors to resolve any issues Data Management and Project Support: * Manage office mailbox daily, including scanning and storing documents * Assist with ongoing internal projects by verifying the accuracy of migrated information * Address any discrepancies or issues with migrated data to ensure system integrity What Do You Need to Be Successful? * At minimum, 3-4 years of experience as an Accountant or Senior Accountant * Full-cycle accrual accounting experience, preferably in the tech industry or a fast-paced start-up environment * Strong knowledge of US accounting regulations * Expertise in financial software and tools (e.g., ERP systems, Excel, QuickBooks). HubSpot experience is a plus * Excellent analytical and problem-solving skills * Strong attention to detail and accuracy * Effective communication and interpersonal skills * Ability to work independently, as well as part of a global team * Bachelor's degree in Finance, Accounting, or a related field is strongly preferred * ASC606 experience is a strong plus Compensation, Perks & Benefits * Base pay range: $115K - $150K. Exact compensation may vary based on skills and experience * Employer-sponsored medical, dental, vision, AD&D, and LTD insurance * EAP * 401(k) with 4% company match * FSA * 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year * Professional development stipend after one year of employment * Monthly commuter benefit stipend * Convenient location next to the Embarcadero with a great view of the Bay! Our Process If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $115k-150k yearly 18d ago
  • Sr. Security Partner - GTM

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there! Zapier is on a mission to democratize automation while protecting the security and privacy of millions of users worldwide. We're hiring a Sr. Security Partner to partner closely with GTM, sales, engineering, and product teams to build customer trust and serve as a technical security advisor throughout the sales cycles. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About the Role This role blends deep security expertise with strong communication and business acumen, enabling the organization to confidently address complex security requirements from prospects, customers, and partners. Acting as a bridge between customer's security teams and Zapier, this role also works closely with internal product and cross-functional security teams to ensure alignment between customer requirements and Zapier's security capabilities. Things You'll Do Build expertise in Zapier's internal security practices and our platform's governance features. Act as a strategic security advisor to sales and customer success teams on security-related aspects of complex or high-value deals. Lead rapid response to technical risk mitigation for concerns raised by customers during deal cycles. Represent the company's security posture and lead customer-facing security briefings to address security concerns and accelerate trust. Consult on the voice of the customer on security related issues and help translate customer requirements into actionable feedback for internal product and security teams, influencing roadmap and priorities. Get ahead of potential concerns by partnering with enterprise GTM teams, analyzing customer security questionnaires, and identifying improvements in our platform's governance features. Develop and maintain sales enablement content: Trust Center knowledge base, security one-pagers, objection handling guides, and whitepapers. Collaborate with product marketing to ensure security messaging aligns with customer needs and market expectations. About You 7+ years in technical security roles: application security, product security, or security consulting with customer-facing experience. Understanding of code and architecture: you can discuss security controls and design decisions with developers Deep knowledge of application security: API security, authentication/authorization patterns, data protection, and secrets management Familiarity with Encryption, IAM, and cloud-native architectures (AWS, GCP, Azure). Understanding of risks and mitigations for LLMs and GenAI applications. Familiarity with compliance frameworks such as SOC 2, ISO 27001, HIPAA, GDPR Experience with using AI tools for high-impact, role-relevant opportunities to improve speed, quality, and outcomes. Experience partnering cross-functionally with internal engineering and product teams to drive security initiatives. Experience translating customer requirements into actionable engineering and product priorities. Excellent written and verbal communication skills: ability to explain technical concepts clearly to technical and non-technical audiences including customers, sales teams, and executives. Prior experience working with customers: addressing customer questions and concerns, reviewing customer input, working cross-functionally with customer facing teams. Ability to build customer-facing content and speak with confidence in high-pressure engagements Experience working alongside account executives, customer success managers, or solution engineers and engaging with customers in security-sensitive deals. Bonus points for: Developer background (you've written production code) Security consulting or advisory experience Solutions engineering or technical sales experience with a focus on security and governance Public speaking or content creation on security topics How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $131k-164k yearly est. Auto-Apply 11d ago
  • Data Engineer

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: October 20, 2025 Updated: November 26, 2025 Location: We're hiring for two Data Engineering openings, each with different location requirements: Product Data Engineering: Americas only. Data Platforms: Americas or EMEA. Hi there! Are you passionate about leveraging data to transform software products? We're hiring two Data Engineers to join Zapier's Data organization: one on Product Data Engineering and one on Data Platforms team. In these roles, you'll help shape the future of how data powers Zapier's products and platform, working with a modern stack to build robust APIs, services, and foundations that other teams build on. Two roles, two teams Product Data Engineering focuses on building and scaling the data systems that power key parts of Zapier's product - from personalization and information retrieval for AI systems to usage analytics and billing. The team partners closely with product and engineering teams to make data more reliable, discoverable, and actionable, helping improve how users experience Zapier. Data Platforms builds and maintains the foundational data infrastructure that enables reliable, secure, and scalable data operations across Zapier. The team focuses on governance, privacy, and security - ensuring data integrity, compliance, and trust across the company. Our philosophy for hiring Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You Experienced Data Engineer: You have 4+ years of experience building and maintaining scalable, reliable data pipelines and infrastructure in cloud environments (AWS, GCP, or Azure). You apply best practices for performance and scalability across modern data platforms. For Product Data Engineering: We're looking for a strong software engineering foundation - designing APIs and data services that power product use cases, applying engineering rigor to build robust, maintainable systems. For the Data Platforms team: We're looking for experience with Governance, Privacy, and Security - implementing controls, policies, and infrastructure that uphold compliance and protect data integrity across systems. Databricks & Distributed Processing Expertise: You're highly skilled in Databricks, Spark, or similar distributed processing platforms and use them to process large datasets efficiently and cost-effectively. Programming and Data Skills: You're proficient in Python and/or Typescript, and strong in SQL. You follow best practices to write clean, efficient, and maintainable code throughout the full software development lifecycle. Commitment to Quality and Observability: You care deeply about data reliability and observability. You use testing, monitoring, and alerting to ensure data quality, accuracy, and lineage across pipelines. Collaborative and Forward-Looking: You communicate clearly in writing, enjoy sharing knowledge with teammates, and embrace innovation and AI to improve how we build software. You balance pragmatism with action, shipping solutions that simply work and iterating as needed. Things You'll Do Build and Scale Data Services: Design, develop, and maintain scalable backend systems and APIs that directly change the product experiences for our users. Collaborate on Data Architecture and Models: Partner with engineering and analytics teams to optimize storage, processing workflows, and database schemas. Define data models and contracts to ensure consistency, accessibility, and scalability across systems. Contribute to Standards, Quality, and Governance: Build reliable, observable data systems with strong testing and validation. Champion best practices, golden paths, and CI/CD workflows that uphold data quality, security, and continuous improvement. Performance Tuning, Maintenance and Optimization: Continuously monitor and optimize the performance of data workflows, identifying and resolving bottlenecks in data ingestion, transformation, and storage. You will participate in on-call rotation for data-owned services. Develop Reusable Engineering Patterns: Design and implement scalable, reusable engineering patterns and frameworks that enable other engineers to self-serve data capabilities safely and efficiently. You'll empower teams to integrate and utilize data within their systems with minimal dependency on the data engineering team. Support Cross-Functional Projects: Work closely with Product, Analytics, and Machine Learning teams to support their data needs, helping them achieve their goals through reliable and insightful data. Mentor and Share Knowledge: Act as a resource for junior team members, offering guidance and knowledge-sharing to elevate team expertise and contribute to a culture of learning. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $134k-175k yearly est. Auto-Apply 53d ago
  • Engineer, Full Stack (Revenue Zone)

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: November 14th, 2025 Location: Americas Hi there! Zapier's Revenue Zone is where product meets payments - and where customers truly experience the value of Zapier. Whether they're choosing a plan, managing their subscription, or checking usage, we believe those moments should feel effortless, transparent, and trustworthy. We're hiring a Full Stack Engineer to help us build and evolve the infrastructure behind these moments. You'll work on the systems that power billing, payments, plan selection, usage tracking, and more - and play a critical role in making these experiences reliable, flexible, and user-friendly. If you're excited to build systems that directly influence how millions of users access Zapier and help ensure our business continues to grow sustainably - this is the role for you. The Revenue Zone owns how Zapier is packaged, priced, and purchased - and how those systems evolve with our customers. We work across two cross-functional teams: Team Payments builds the systems behind billing, invoicing, subscription management, and payment processing. Their work ensures customers can reliably pay for Zapier - and get the value they expect. Team Catalog focuses on how we present pricing, help customers choose the right plan, and support internal tooling for packaging and offers. Together, we build and maintain the infrastructure that supports pricing, payments, subscriptions, and customer visibility into their accounts - while keeping reliability, performance and clarity top of mind. As a Fullstack Engineer in the Revenue Zone, you'll: Build and maintain pricing and plan selection UIs Develop backend services that manage subscriptions, usage tracking, and payment flows Collaborate with design, product, and data to deliver performant, user-centered experiences Work across the stack to modernize legacy systems and improve platform scalability Help define new interfaces between systems - e.g., billing APIs, pricing engines, entitlements, plan change workflows Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier 🚀 High Visibility, High Impact The Revenue Zone is responsible for the experience every paying customer has with Zapier - and that means your work directly supports the company's business growth. This is an opportunity to: Ship features that improve transparency, reliability, and flexibility in how customers pay for Zapier Modernize the tech stack behind core billing and packaging infrastructure Collaborate with Product, Finance, and Support teams to reduce friction and drive adoption Contribute to a high-delivery team that values fast feedback and continuous improvement About You We're looking for experienced fullstack engineers who bring: 3+ years of experience building and maintaining production web applications Strong knowledge in JavaScript/TypeScript and React, with experience building responsive interfaces Solid experience building backend APIs with Python (Django preferred) Familiarity with PostgreSQL, Redis, and cloud environments like AWS Experience integrating with payment systems, third-party APIs, or billing platforms is a plus You value collaboration, pairing, and async communication in a remote team environment You're customer-focused. Whether internal or external, you care about solving real problems and creating great experiences You love learning and are curious about ambiguous or novel problems. You're comfortable asking questions, digging in, and figuring things out You've used AI tooling for work or personal use-or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $150k-190k yearly est. Auto-Apply 28d ago
  • Go-to-Market General Opportunities

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there! Zapier is building the world's first AI orchestration platform - one that connects tools, data, and humans into automated systems that work for you. As businesses race to integrate AI into their workflows, they face a new kind of challenge: making all their tools and AI agents talk to each other, reliably and at scale. That's where Zapier comes in. We're looking for high-impact individuals with deep experience in AI and automation - especially those coming from consulting, systems integration, or platform strategy roles. You may not have traditional go-to-market (GTM) experience, but you know how to turn AI into business outcomes. We'll work with you to shape your impact across our GTM team - whether that's Customer Success, Solutions Architecture, Account Executive, or Technical Account Management. If you're excited to help customers adopt, integrate, and scale AI using Zapier's orchestration layer, we want to hear from you. For this role, we're targeting candidates in the Americas. Why This Role Is Different Zapier is no longer just a no-code automation tool - we're the connective tissue of modern AI systems. Our platform orchestrates over 8,000 apps, tools, and APIs, enabling companies to deploy AI in powerful, scalable ways - without rebuilding their stack. As we evolve into an AI orchestration platform, we need forward-thinking GTM teammates who understand this emerging landscape and can help our customers navigate it. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You You deliver exceptional results in all you do. You've been in high-impact roles where you've consistently been a top performer. Perhaps you've been in the trenches at a startup, worked on enterprise transformations at a top consulting firm, or navigated the chaos of investment banking. You've built a track record of solving hard problems, delivering results, and operating in fast-paced, high-stakes environments that will translate well into go-to-market work. You're a builder at heart. You love to get deep into complex systems - both ours and our customers - to marry their business problems with our platform solutions. You thrive when you get to come up with audacious ideas, execute them, and make them better over time. You're eager to move into a GTM role, or grow within one. Maybe this is your first customer-facing role, or maybe you've done light GTM work alongside technical delivery. Perhaps you're a founder and longtime Zapier customer ready to evangelize full time - or a management consultant eager to shift from strategy to execution. No matter your starting point, you're ready to build relationships, solve problems, and drive outcomes at the core of the revenue organization. You thrive in ambiguity and chase meaningful impact. This isn't a one-size-fits-all job. We'll align the role to your experience and where you can make the biggest difference - whether that's onboarding AI-native customers, architecting enterprise solutions, or enabling GTM teams on technical workflows. You bring a strong AI and automation background. You've helped organizations adopt LLMs, automate workflows, or design AI systems that improve efficiency and insight. You might come from a top consulting firm, a platform strategy role, or a tech-forward operations team. A Few Paths This Role Might Take Depending on your skills and interests, we've got a few critical areas we're looking to attack today and more emerging every month. Our discussion could branch into interview tracks focused on: Technical Consultation: Be the alchemist that helps enterprises turn executive big ideas and AI mandates into programs that get our stakeholders promoted by partnering with our prospects to design scalable, deeply integrated AI systems, translating clear pain and more amorphous future-facing needs into product and services ideas. Hands-on Solutioning and Deployment: Become an extension of the customer's team as you translate complex customer needs into deployed technical solutions, and bring AI workflows to life. Then, integrate with Zapier's own product and engineering team to ensure our product evolves to stay ahead of the quickly evolving market, our customers' future builds, and your own ability to execute better and faster with every partnership New Program Development: Ideate, build and scale new ways of working with our customers, owning ideation through execution and growth over time. Tackle classic SaaS challenges with fresh eyes and no baggage in the age of AI. Commercial Execution: Partner directly with customers to build value models, win deals, run live workshops with customer teams, and evangelize Zapier's enterprise-ready, citizen development-centric approach to the market. How This Process Works We know the best candidates might not have a “standard” resume. Here's what to expect: In your application, tell us about your background and what makes you a unique candidate aligned to challenges like adding SLG into historically PLG companies, scaling a revenue organization, or blazing new trails with unconventional approaches. In particular, we'd love to hear about how you've applied AI or automation to solve business problems. We review applications on a rolling basis - please note that we may not consistently meet our 7-day commitment to candidates with this opportunity. If there's a potential fit, you'll meet with members of our GTM team to explore where your skills align. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $101k-168k yearly est. Auto-Apply 60d+ ago
  • Sr. Manager, Enterprise Sales

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: June 4, 2025 Location: North America Hi there! Zapier is hiring a Sr. Sales Manager to join our Sales and Customer Success org. In this role, you'll lead the Enterprise Sales team responsible for selling Zapier's AI Orchestration platform offerings to customers across the globe. The Enterprise Sales team targets customers who have between 1-5k employees and is responsible for net new logos and expansion. A successful Sr. Sales Manager has demonstrated success as both a seller and leader, and takes ownership for the outcomes of the sales program. If you want to advance your career at a fast-growing, profitable, impact-driven company, read on… Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier Things You'll Do Lead a team of Enterprise Account Executives focused on acquiring and expanding Enterprise accounts, ensuring we meet and exceed revenue targets. Recruit, hire, and onboard top sales talent while fostering a culture of excellence, accountability, and continuous learning. Coach and develop your team through regular feedback, deal reviews, pipeline inspection, and career development planning. Partner with cross-functional leaders in Solutions Architecture, Customer Success, Product, and Marketing to deliver strategic, customer-centric solutions. Build and maintain executive-level relationships with key customers and prospects, acting as a trusted advisor who can elevate conversations beyond automation. Drive sales operations and forecasting, ensuring accurate and data-informed pipeline and performance reporting using tools like HubSpot. Represent the voice of the customer, translating enterprise needs into product feedback that shapes the future of Zapier's roadmap. Contribute to the enterprise sales strategy, improving playbooks, refining processes, and helping scale a best-in-class sales organization. About You You bring 5+ years of SaaS sales experience, with a focus on horizontal platforms and AI and/or automation solutions, and a strong track record of quota attainment. You have 2+ years of experience leading and developing high-performing Enterprise sales teams, ideally within a fast-growing or high-velocity environment. You've closed and led large, multi-stakeholder enterprise deals-typically $500K+-with a consultative, value-driven sales approach. You're comfortable speaking to technical and business audiences alike, with credibility in areas like integrations, APIs, compliance, and scalability. You're operationally strong-you manage pipeline rigorously, forecast with precision, and make data-driven decisions. You thrive in ambiguous, fast-paced environments and bring a builder's mindset to new challenges. You're deeply curious, especially about AI and automation, and are eager to experiment with new technologies that improve team and customer outcomes. You're a strong communicator who can align internal stakeholders and build rapport with executives across customer organizations. You're excited about Zapier's mission and energized by the opportunity to scale our enterprise business from the ground up. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $134k-182k yearly est. Auto-Apply 60d+ ago
  • Sr. Software Engineer, Developer Impact (Full Stack)

    Zapier 3.9company rating

    San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Hi there! Zapier is looking for a Senior Full Stack Software Engineer to join our Developer Impact team, part of the Zapier Internal Platforms zone. We're on a mission to make everyone more productive through the power of automation, and that includes our own engineers. Zapier has helped millions of people build businesses through automation. Now, we're focused on giving our developers equally powerful tools and processes so they can build the future of automation with velocity and confidence. About the Developer Impact Team The Developer Impact team boosts the effectiveness and velocity of Zapier's engineering organization by improving developer workflows, tooling, and processes - with a strong focus on AI-powered developer experiences and cutting-edge productivity tooling. We're not a traditional DevEx team. We take a hypothesis-driven, experimental approach, dogfooding lightweight solutions, measuring their impact, and rapidly iterating. We aim to eliminate friction across the software development lifecycle, partnering closely with other platform and product engineering teams to create a seamless, high-velocity developer impact. If you're passionate about high-leverage, internal platform work and love experimenting with how AI and automation can transform how developers build software, you'll thrive here. You'll Love This Role If You get energy from improving how engineers work - not just what they build. You enjoy building high-leverage tools that multiply impact across dozens of teams. You're passionate about using AI to push the boundaries of developer productivity. You thrive in a collaborative, experimentation-driven environment where learning fast matters as much as shipping fast. About You You're a Full-Stack builder: You have 6+ years of professional software development experience (including 2+ years in a senior or tech lead role) and experience with Python and Typescript. You're strengths are in building resilient backend services and APIs as well as responsive, but you know how to build intuitive frontend interfaces using modern frameworks. You have a Developer Platform Mindset: You've built tools, frameworks, or infrastructure that other developers rely on daily. You think about developer workflows holistically - from local dev to CI/CD - and you design for scalability and maintainability. You're Savvy and using AI Developer Tools: You're familiar with AI-assisted development. You've worked with AI pair programmers, code review bots, or ML-driven CI optimization. You're eager to explore practical, measurable ways AI can improve engineering velocity. You're Experimentation & Impact Focused: You thrive in a fast-moving environment that values experimentation. You use data and feedback to validate ideas and iterate quickly. You see “failure” as a learning opportunity. You're Collaborative Builder: You work closely with engineers across platform and product engineering teams to identify pain points and co-create solutions. You treat engineers as your customers and focus on delivering tangible improvements to their experience. You Care About Documentation & Knowledge Sharing: You write great documentation, share best practices, and raise the bar for engineering excellence. You care as much about improving team workflows as you do about shipping code. You're a Strong Systems Thinker: You understand how decisions in CI/CD, testing, infrastructure, or local dev environments ripple through the broader engineering ecosystem. Things You'll Do Build Internal Developer Tools & Platforms: Design, develop, and maintain internal products that improve developer productivity and flow. You'll build across the stack - from command-line utilities and IDE extensions to web dashboards and APIs that streamline development workflows. Integrate AI into Developer Workflows: Build and integrate AI-powered experiences that augment how engineers build, test, and deploy software. Collaborate with Engineering Teams: Partner with engineers across the company to understand friction points in their workflows. Conduct interviews, shadow developers, and gather feedback to inform priorities. You'll balance solving immediate pain with building scalable solutions. Create and Evolve Golden Paths: Help define and promote standard, high-velocity development patterns. Maintain service templates, example apps, and internal frameworks that guide engineers toward best practices. Enhance CI/CD and Developer Workflows: Partner with DevOps and Reliability teams to improve how code moves from laptop to production. You might optimize build caching, implement smarter test runners, or integrate automated quality checks into CI. Dogfood, Measure, and Iterate: Use the tools you build. Gather both quantitative metrics (e.g., build time, deploy frequency) and qualitative feedback to assess impact and guide iteration. Contribute to Developer Documentation: Maintain clear, discoverable guides for internal tools, frameworks, and best practices - ensuring engineers can quickly get up to speed and stay unblocked. Mentor and Influence: Lead by example through thoughtful code reviews, internal talks, and knowledge sharing. Help shape the technical direction of the team and contribute to its roadmap. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $149k-188k yearly est. Auto-Apply 38d ago
  • Lead Product Designer, Enterprise

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 11/3/2025 Location: North America (Canada & United States) Hi there! Here's the problem: AI automation should be everywhere in large companies by now. But it's not. Every department wants it-Sales wants smarter lead routing, Support wants autonomous ticket resolution, Operations needs compliant workflows-but "automate this" turns into six-month engineering projects. You'll design the solution. We need a Lead Product Designer in our Enterprise Zone who can build the admin consoles, governance frameworks, and AI oversight tools that let enterprises deploy automation across thousands of employees without the chaos. You'll report to Paul Goodwin and work directly with product, engineering, sales, and customer success to shape how major companies adopt and govern automation at scale. If you want to advance your career at a fast-growing, profitable, impact-driven company, read on… Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You Leading across teams and building consensus. You have 7+ years designing for enterprises, with demonstrated experience driving initiatives across multiple product areas, aligning misaligned stakeholders, and partnering with VP-level leadership on product direction. You present to executives, navigate conflicting feedback from sales, engineering, and customer success, and drive alignment when teams disagree. Platform thinking and setting standards. You see how admin, workspaces, and observability connect-and design systems that work cohesively across all of them. You establish design patterns, governance frameworks, and interaction models that other teams adopt and build on. Your work compounds value across the organization. Enterprise complexity at scale. You've shipped admin experiences, RBAC systems, audit trails, or compliance features for thousands of users across multiple stakeholder groups (IT, Security, Compliance, end users). You design governance and oversight experiences that help enterprises adopt AI confidently-balancing democratized access with necessary controls, and making complex systems like permissions, provisioning, and IDP mapping intuitive without oversimplifying what power users need. Things You'll Do Drive cross-zone design initiatives. Lead work across admin, workspaces, and observability surfaces. Navigate competing team priorities, align misaligned stakeholders, and establish shared direction that serves the platform. Transform requirements from sales conversations, compliance audits, and customer feedback into intuitive workflows that just make sense. Partner with executive leadership and shape strategy. Present to executive stakeholders, translate business strategy into design direction, and influence company roadmap through research-backed design thinking. Lead cross-functional workshops and facilitate discovery that identifies strategic opportunities others miss. Define AI governance UX and platform patterns. Design admin workflows, policy management tools, administrative AI agents, and real-time risk detection that give IT leaders confidence at scale. Create design systems and governance frameworks that work for both 500-person startups and 100,000-person enterprises-and that other teams build on. Coach designers and build team capabilities. Help designers tackle enterprise complexity and level up on what makes enterprise design effective. Share your frameworks broadly and help the team grow. What You'll Love About This Role Strategic impact and real influence. Your designs directly drive Zapier's enterprise growth, shape company strategy, and close major deals. You're defining how we think about enterprise design across the company. Fascinating, career-defining problems. Enterprise AI governance, citizen development models, administrative AI agents, and organizational transformation are genuinely challenging design spaces at the forefront of where work is headed. Help establish industry-leading patterns. Exceptional collaborators. Partner with product, engineering, and go-to-market teams who care deeply about outcomes and are building something genuinely differentiated. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $111k-149k yearly est. Auto-Apply 38d ago
  • Staff Engineer, Applied AI

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. About Zapier We're humans who simply think computers should do more work. At Zapier, we're building a platform to help millions of businesses scale with automation and AI. Our mission is simple: make automation work for everyone. As a member of the team, you'll collaborate with intelligent, curious people, build and apply cutting-edge tools, and leverage the flexibility of remote work. Your work will directly fuel our customers' success, and as they grow, so will you. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier Staff Applied AI Engineer, AI CapabilitiesAbout The Role Zapier is hiring a Staff Applied AI Engineer for our AI Capabilities team, the group responsible for building the shared AI execution platform that powers every AI product at Zapier, including Agents, Chatbots, AI by Zapier, and future orchestration experiences. This is one of the most foundational engineering roles at Zapier today. AI Capabilities is unifying the runtimes, tooling, data models, and orchestration layers behind our AI products into a single, reliable, high-quality platform with great ergonomics. We're building what Zapier's AI foundation should have been from day one -and we're delivering it in a way that accelerates all other AI teams. As the Staff Applied AI Engineer on this team, you'll bring deep technical expertise in LLMs, orchestration, evaluation, runtime systems, and platform engineering. You'll help shape our unified architecture, guide tough tradeoffs, elevate our engineering standards, and ensure the platform is scalable, safe, cost-efficient, and easy to build on. If you want to work on hard AI platform problems that directly impact user-facing products-and you're energized by building the foundation that other AI-focused teams and millions of users will rely on-you'll thrive here. Why this is different (and exciting) This is a rare opportunity to help build the AI platform behind one of the world's largest automation ecosystems. The AI Capabilities team empowers every runtime AI product at Zapier; Agents, Chatbots, AI by Zapier, and the orchestration surfaces yet to come. You'll work on challenges that matter: making AI reliable, fast, safe, cost-efficient, and easy to build on. Your work will enable product teams to ship smarter features faster, and you'll see your impact reflected directly in the experiences our customers use to run their businesses. If you're excited about high-leverage engineering work that blends platform design, system architecture, and applied AI, this role gives you a front-row seat to shape how intelligent automation gets built at scale. About You Proven engineering impact: You've driven outcomes in complex, cloud-based systems used by real customers. Bonus: you've helped win or expand enterprise deals-leading POCs, navigating security/compliance reviews, or shaping product requirements to land enterprise adoption. Many strong candidates for our Staff roles have 10+ years' experience. We hire for impact and capability, not years. LLM expertise: You have at least 2 years or equivalent depth of hands-on work with large language models in production, including user-facing products leveraging agent architectures. You are familiar with transformer networks, attention mechanisms, and their role in generating responses, function calls, and other complex tasks. Evaluation & retrieval systems: You have direct experience deploying evaluation frameworks for LLMs (performance, reliability, bias) and building Retrieval-Augmented Generation (RAG) systems. You have nuanced perspectives and experience with indexing/chunking strategies, semantic search, and vector databases, and how they differ from traditional retrieval methods. Builder first: You lead through hands-on contribution-pairing with product teams, unblocking adoption, modeling best practices, and shipping. You execute, not just advise. Pragmatic judgment over novelty: You separate signal from hype. You're comfortable saying “not ready for production” (and explaining why), and you partner with product to decide when to keep exploring vs. when to lock down, standardize, and scale-using results from evals, user impact, and clear cost/latency tradeoffs. You design for scale and ambiguity. You can design systems and solutions in complex, high-scale environments-where priorities are fluid and ambiguity is the norm. Skilled communicator: You're known for moving fluidly between pair programming, cross functional problem-solving, and customer discovery. You evaluate long vs. short-term solutions through the lens of speed to impact and cohesion of customer experience. You form trusting relationships and know how to bring others with you. You are an AI power user. You proactively embrace AI as a core part of your engineering toolkit and are excited to explore new ways it can accelerate learning, development, and operations. You don't just use AI-you advocate for it, sharing your workflows and helping others level up. Things You'll Do Lead key architectural efforts in our unified AI platform: You'll help define the orchestrator architecture, shared runtime components, and foundational APIs that bring Chatbots, Agents, AI by Zapier, and future experiences onto one high-quality platform. Guide high-impact technical decisions across AI Capabilities: You'll influence choices around orchestration patterns, execution flows, shared tools, memory, safety, and data model design. Provide technical oversight as we consolidate runtimes: You'll help navigate the merging of multiple systems into a single orchestrator; balancing reliability, speed, safety, and developer ergonomics. Partner deeply with product teams across the AI org: You'll work closely with Agents, Chatbots, AI Tasks, Copilot, and Chat surfaces to support migrations, define interfaces, and translate product needs into platform capabilities. Mentor engineers and raise the technical bar for AI Capabilities: You'll share patterns, teach practical AI engineering, and help grow the platform engineering culture on the teams you work with. Work Hours & Collaboration Expectations This role is open to candidates globally. Because the majority of our stakeholders, partner teams, and decision-makers are based in North America, this role requires working standard Eastern Time (ET) hours at least three days per week to support real-time collaboration, technical reviews, and cross-functional decision-making. Outside of those days, you may set your own working hours, provided they support the needs of your team and comply with local labor regulations. We're committed to ensuring this schedule is sustainable and will partner with you during the hiring process to assess feasibility based on your location. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $160k-211k yearly est. Auto-Apply 8d ago
  • Account Executive, Core

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Location: Americas Hi there! We're looking for an experienced Account Executive to join our growing Sales team. In this role, you'll join the Core sales team and be responsible for selling Zapier's Automation platform offerings to customers across the globe. A successful Account Executive has demonstrated success selling outbound to companies with under 250 employees and inbound to companies with 250+ employees. They can build a pipeline through both inbound and outbound channels, can successfully sell to both executive buyers of Zapier and technical end users of the product, work collaboratively with cross-functional teams (Product Marketing, Engineering, Demand Generation, RevOps, etc), and take ownership for the outcomes of the program. If you want to advance your career at a fast-growing, profitable, impact-driven company, read Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You You have 2+ years of demonstrated quota-carrying success in selling SaaS solutions to multi-stakeholder or technical organizations at the SMB and mid-market level, or equivalent experience in high-impact, fast-paced roles (e.g., startup, consulting, operations, or other customer-facing environments). You're a builder at heart-comfortable getting deep into complex systems, marrying customer business problems with platform solutions, and iterating on ideas to drive better outcomes. You have a strong focus on automation, integrations, and enhancing tech stack efficiency. You have a proven track record of closing SMB and Mid-Market software deals over $50K, and meeting or exceeding your sales quota. You bring a strong understanding of APIs, integrations, and tools like Zapier, with the ability to explain their importance in modern tech ecosystems. You're naturally curious about AI and regularly experiment with different AI tools to drive efficiency in your day-to-day work or personal life. You thrive in ambiguity and are motivated by strong personal drive and grit. You're comfortable with high-volume, high-velocity sales activities (e.g., sending 60-90 emails per day) and can handle the scale and speed of our environment. You have excellent communication skills with both customers and internal teams, and can develop and navigate senior-level relationships quickly and effectively. You've used AI tooling for work or personal use-or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly. Things You'll Do Drive revenue for Zapier, owning the entire sales cycle through close Deeply understand your customers to uncover customer needs and pain points Navigate complex multi-party sales and win trust through consultative sales conversations with executives Collaborate and work with Solutions Engineering, Customer Success Managers, Leadership, etc. to build strategic adoption plans for customers Own sales activity and monthly revenue forecasting in Hubspot Provide recommendations to our product teams to help influence our Enterprise roadmap Depending on your skills and interests, you may also have opportunities to: Partner with customers to design scalable, deeply integrated AI systems and workflows Ideate, build, and scale new ways of working with customers, owning projects from ideation through execution and growth Evangelize Zapier's enterprise-ready, citizen development-centric approach to the market How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $50k yearly Auto-Apply 2d ago
  • Enterprise Frontline Support

    Jotform 4.0company rating

    Jotform job in Santa Rosa, CA

    Jotform is a bootstrapped San Francisco-based SaaS company with over 35 million users worldwide. We like keeping things agile, independent, and fun, and believe everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes - from small businesses to enterprises. Released in 2018, Jotform Enterprise helps multiuser organizations automate workflows and business processes as well as collect internal and/or external data in a structured manner. We believe paperwork shouldn't slow anyone down so we're dedicated to making online data and payment collection as seamless as possible. We are looking for Enterprise Frontline Support Representatives in San Francisco for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As an Enterprise Frontline Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working in our offices. The key objectives of this role include, but are not limited to: Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions, troubleshoot and resolve issues while maximizing customer satisfaction Utilize our support ticketing system; respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion Provide accurate and timely support by documenting all issues and resolutions Maintain communications with customers during the problem resolution process Act as a Customer-facing subject matter expert What Do You Need to Be Successful? Solid HTML / CSS background is needed to help customers in building and designing forms Decent JS knowledge is optional, but it will certainly come in handy when providing workarounds You should be well-versed with CMSs, CRMs, site builders, etc. as our form builder integrates with lots of 3rd party platforms A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds Track record of supporting customers with a SaaS or IaaS product is preferred English fluency is required ABOUT YOU Customer facing skills combined with excellent verbal and written communication skills Ability to work with little to no supervision Open to criticism and a team player Adaptable , flexible and commercially aware Excellent organizational skills with the ability to prioritize and manage Compensation, Perks & Benefits Base pay range: $60K to $85K. Exact compensation may vary based on skills and experience Company paid Commuter Benefits Employer-sponsored medical, dental, vision, AD&D, and LTD insurance 401(k) with 4% company match FSA 10 days annual vacation, plus 12 company holidays, and office closure between Christmas and New Year Professional development stipend after one year of employment OUR PROCESS We'll review your application along with all the others we receive and pick the top profiles for a screening call.In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully.If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and have to prioritize who we speak to. We thank all applicants in advance for their interest and taking the time to apply in this position at Jotform! Jotform is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Jotform values your privacy. You can find more information regarding our applicant privacy notice here: ********************************************** Applicants must be authorized to work lawfully in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
    $60k-85k yearly 5d ago
  • Sr. Product Marketing Manager - MCP & Developer Audience

    Zapier 3.9company rating

    Remote or San Francisco, CA job

    AI at Zapier At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you're using AI tools while applying here - that's great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapier's Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: 11/26/2025 Location: USA, Canada, UK, Australia, New Zealand, Ireland, Spain, or India Hi there! We're looking for an experienced Sr. Product Marketing Manager who will own the go-to-market strategy for Zapier MCP-the bridge that connects AI to real-world actions across 8,000 apps. In this role, you'll work with our Product, Partnerships, and Sales teams to make Zapier MCP the most simple, secure, and scalable way to turn AI agents into active, transformative teammates. You'll be responsible for positioning Zapier MCP across the entire developer ecosystem: from individual developers building AI workflows, to enterprise teams deploying governed AI solutions, to third-party developers embedding MCP into their own applications. This is a rare opportunity to shape a product category at the intersection of AI and automation. MCP has been accepted as the industry standard for connecting AI assistants to other systems, with support from Anthropic, OpenAI, and Microsoft. We've seen significant weekly active user growth, and hundreds of enterprise access requests in just six months. If you want to define how millions of developers think about AI-powered automation, this is your role. Our Commitment to Applicants Culture and Values at Zapier Zapier Guide to Remote Work Zapier Code of Conduct Diversity and Inclusivity at Zapier About You You're experienced in developer product marketing. You have 8+ years of product marketing experience, with significant time marketing to developers and technical audiences. You've launched developer platforms, APIs, or infrastructure products. You understand how developers evaluate tools, how they adopt new technologies, and how to create bottom-up adoption with top-down enterprise sales. You've demonstrated mastery in positioning, messaging, pricing and packaging, and go-to-market strategy. You're technically fluent. You can read and understand code. You know how APIs work. You can have credible conversations with engineers about technical architecture. You understand the MCP ecosystem, AI agent workflows, and the infrastructure that powers modern software. You don't need to write production code, but you can explain complex technical concepts to both technical and non-technical audiences with clarity and precision. You're a strategic operator across multiple audiences. You've successfully marketed products to diverse customer segments-individual practitioners, enterprise buyers, and platform developers. You know how to craft different narratives for different personas while maintaining a cohesive brand story. You prioritize ruthlessly based on business impact and align stakeholders around a clear strategy. You excel at cross-functional leadership. You've partnered closely with Product, Engineering, Partnerships, and Sales teams to bring complex products to market. You build trust with technical teams by understanding their constraints. You enable sales teams to sell confidently. You coordinate across multiple workstreams simultaneously, keeping everyone aligned on goals and timelines. At IC5, you're a decision maker and thought leader, not just an executor. You're a data-driven storyteller. You fuse market insights, customer research, and product capabilities into compelling narratives. You use data to validate opportunities, measure impact, and iterate on strategy. You know how to position products in competitive markets and create differentiation that resonates. You're equally comfortable presenting to executives, drafting sales decks, and writing technical blog posts. You thrive in ambiguity. You've launched products in emerging categories where playbooks don't exist. You're comfortable making decisions with incomplete information. You build frameworks and repeatable processes that others can follow. You see the opportunity in shaping a new market, not just competing in an existing one. You mentor and elevate others. You've coached junior product marketers to level up their strategic thinking and execution. You document your work so others can learn from it. You create frameworks that scale beyond your own projects. You make your team better. Things You'll Do 1. Own positioning and messaging across the MCP ecosystem Define how Zapier MCP is positioned for multiple developer audiences: individual developers using Claude, ChatGPT, and Cursor; enterprise customers deploying governed AI solutions; third-party developers embedding MCP into their apps; and Zapier's 8,000 integration partners. You'll craft narratives that resonate with technical practitioners while driving business results, translating complex technical capabilities into clear value propositions. 2. Lead strategic launches with our LLM partners Drive go-to-market strategy for MCP launches with OpenAI, Anthropic, and Google Gemini-our key strategic partners in the AI ecosystem. You'll coordinate launch timing, messaging, and activation strategies that maximize adoption and retention. These partnerships are critical distribution channels for MCP, and you'll be responsible for ensuring Zapier is featured in every relevant launch moment. 3. Build enterprise readiness and sales enablement Transform MCP from a developer tool into an enterprise-grade product that sales teams can confidently sell. You'll define the enterprise value proposition, create sales narratives around security and governance, develop competitive positioning, help account executives close deals, and drive ARR directly. 4. Drive pricing and monetization strategy Own the pricing strategy for MCP across customer segments. You'll analyze usage patterns, assess willingness to pay across developer personas, define packaging that aligns price with value, and partner with Product and Finance to set the monetization roadmap. This includes determining how embedded MCP supports task sponsorship and how we commercialize developer platform access. 5. Scale go-to-market for Embedded MCP Define and execute the GTM strategy for third-party developers who want to embed MCP into their applications. You'll create positioning for "Powered by Zapier" in the AI context, build self-serve onboarding experiences, develop developer marketing campaigns, and establish success metrics. This workstream has the potential to unlock entirely new distribution channels. 6. Build developer community and technical storytelling Establish Zapier as a thought leader in the AI agent and MCP ecosystem. You'll identify speaking opportunities at developer conferences, create technical content that showcases MCP capabilities, engage developer communities, and build case studies that inspire adoption. Your work will make Zapier synonymous with how AI does work. How to Apply At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don't exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional. Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process. After you apply, you are going to hear back from us-even if we don't see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we'll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter! Equal Opportunity Employment Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here. Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact ***************. Application Deadline: The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we're an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
    $147k-186k yearly est. Auto-Apply 16d ago

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