Working at JPA Health

I liked the hybrid schedule

Where should I begin? Well let's start with the fact that the place is overworked and understaffed. I was warned of this on DAY ONE that many people are burnt out due to the work load. JPA Account Directors will have you working on an RFP KNOWING full well that JPA won't win the business because they don't have the capabilities to do what the clients need. There is high turnover rate. In my first months of working at JPA, I've seen SEVEN PEOPLE leave. There is NO work life balance. I was required to work on a holiday, over weekends and at night to get my large workload done. The culture in JPA is TOXIC. Lots of blame games, throwing people under the bus, gossip and people desperately trying to cover their own behinds. There is no trust, no cohesion and no one has your back. The worst of this toxic culture is what I experienced from a Director on my specific team who blamed his team to leadership, had no backbone and no structure with his pointless meetings where the team sat in awkward silence. This director also let his implicit bias lead him to make insulting assumptions and affect how he spoke to and managed black women on his team. The Director often assumed that women with at least a decade of experience each didn't know how to use programs that are essential to their jobs and that they didn't know how to do basic tasks. For example, this director offered to "teach" me how to schedule a meeting in outlook--something I've done countless times throughout my career. The director set me up for failure by inundating me with work which required me to work over a major holiday. He then began to criticize and micromanage me engaging in a psychologically abusive campaign of demoralizing nitpicking, dangling my job security in front of me and straight up telling easily disprovable lies. The director continued applying this psychological pressure and micromanagement under the guise of "helping me" until he finally pushed me out of the agency all together. My direct manager who I was required to meet with weekly never provided any feedback or had anything to say about my performance good or bad. The only time I received feedback was when the director scheduled a meeting with me and HR to basically threaten my job and tell me I wasn't working as hard as the rest of the team even though I had literally JUST STARTED. My concerns were ignored. I refuted his blatant lies with proof and evidence and was still ignored. PTO is used for sick days which is unfa

Health insurance was pretty good.

The CEO was nice and personable and worked in the office. She had an open door policy. Leadership was full of people chaotically requiring unreasonable and unsustainable amounts of work from their team. Leaders would often blame team members for mistakes and throw people under the bus.

I have no idea what they need to change this agency.

Going over my resume and experience.

My compensation at JPA Health was pretty good.

I feel that they don't really care about diverse demographics at JPA Health.

The most fulfilling part of my work at JPA was working in the healthcare industry.