JobID: 210700296 JobSchedule: Full time JobShift: Base Pay/Salary: Brooklyn,NY $104,500.00-$145,000.00; Jersey City,NJ $104,500.00-$145,000.00 Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction.
As a Content Design SeniorAssociate in the Employee Experience Team, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
Job responsibilities
* Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
* Proficient technical literacy in content platforms and understanding their impact on user experience
* Adaptive learner in new financial services products and offerings
Preferred qualifications, capabilities, and skills
* Skilled at communicating your thinking and design decisions - you're able to bring people along on the journey with you
* Portfolio demonstrating content design experience
$104.5k-145k yearly Auto-Apply 9d ago
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Category Sourcing for Information Services , Senior Associate
Jpmorgan Chase & Co 4.8
Senior associate job at JPMorgan Chase & Co.
JobID: 210695259 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City,NJ $95,000.00-$140,000.00 Drive strategic sourcing and supplier partnerships as a Sourcing Manager in Global Supplier Services, where your expertise in Information Services and contract management delivers cost efficiencies, compliance, and high-impact business results.
As a Sourcing Manager within the Global Supplier Services - Corporate division, you will lead and support firmwide sourcing and contracting activities for third-party suppliers specializing in Information Services such as Consumer and Business Bureau data services, Tri-Merge, and Risk & Fraud Solutions (Market Facing Categories). Working closely with business partners, you will identify, evaluate, and onboard suppliers that meet our strategic needs. Your contributions will help achieve cost efficiencies and ensure compliance with global standards. In this role, you will be instrumental in delivering high-quality services to connected stakeholders, building strong supplier partnerships, and driving overall business success.
Job Responsibilities
* Lead and support the development and execution of market-facing category strategies, sourcing plans, and supplier spend management initiatives within assigned categories.
* Conduct comprehensive cost and spend analyses to identify savings opportunities and drive cost reduction initiatives through RFx processes.
* Collaborating with line of business (LOB) clients and stakeholders to define requirements and identifying and qualifying suppliers.
* Overseeing supplier management activities, such as tracking incumbent supplier spend, product / service segmentation, referencing, capability analysis, and rationalization.
* Designing and executing competitive sourcing processes and completing supplier due diligence , manage the contract life cycle process.
* Evaluating competitive supplier offerings and presenting sourcing options that align with JPMC's business needs.
* Leading commercial term negotiations, including P&L considerations and operationalizing early pay discount (EPD) contracts.
* Partner and collaborate with , Regional sourcing colleagues, Local, regional, and internal stakeholders. In-house Legal, Risk, and Finance teams.
* Oversee contract management activities, including MSA and SLA terms, gap analysis with support from external/internal counsel, and providing recommendations and comments.
* Maintain compliance and ensure use of the appropriate purchasing channels.
* Demonstrate subject matter expertise in the category and related processes and conducting book of work reviews with the stakeholder and keep project UpToDate.
Required Qualifications, Capabilities, and Skills
* Demonstrated experience in Information Services in Information Services such as Consumer and Business Bureau data services, Tri-Merge, and Risk & Fraud Solutions or related Sourcing
* Strong sourcing and process knowledge
* Excellent written and verbal communication skills and proven interpersonal skills and sound judgment
* Ability to manage multiple assignments and meet deadlines
* Experience working with all levels of management across regions
* Strong client management skills
* Advanced financial analysis abilities
* Commitment to policy and procedural compliance
* Skilled in supplier evaluation and onboarding
* Proactive engagement with stakeholder to identify and develop value added opportunities and comprehensive sourcing strategies
* Minimum 6+ years relevant experience required
Preferred Qualifications, Capabilities, and Skills
* Background in supplier due diligence for complex sourcing transactions and global procurement practices
* Commercial Contract Terms & Conditions and negotiations
* Experience supporting vendor rationalization programs
* Ability to present influence sourcing deal strategies to stakeholders
* Knowledge of service level agreement compliance
* Experience in developing and executing sourcing strategies for significant transactions
* ability to conduct market/industry/supplier analysis and synthesize data into a consumable format
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
American Express is on a mission to provide the world's best customer experience every day. Rooted in this vision is the work of the Technology Risk & Information Security organization, empowering the company to deliver superior service through trust, security, and safety. Our culture is centered around passion, curiosity, and courage, enabling you to innovate and evolve a Fortune 100 company. You can help us achieve this mission! Are you ready to protect one of the most admired brands from today's, and tomorrow's advanced threats?
American Express seeks to recruit a passionate, and experienced security analyst for its security operations & incident response team. This is a hands-on, technical role performing incident response activity ranging from pre-incident (preparation), active incident, to post incident. You will be a key technical resource in conducting investigations, performing analysis, identifying TTPs, building the attack narrative, and taking response actions. You are a motivated professional that will assist with people, processes, and technology that empowers the team to investigate sophisticated threats. This role requires critical thinking, innovative problem solving, leading analysis, and effective communications.
**Responsibilities**
+ Perform triage and analysis for cyber security events across multiple platforms using data across diverse sources (e.g., firewalls, EDR, IDS/IPS, identity, application logs).
+ Recognize attacker tactics, techniques, and procedures as well as Indicators of Compromise (IOCs) / Indicators of Attack (IOAs) that can be applied to current and future investigations.
+ Investigate and respond to cyber security incidents, supporting all stages of the incident lifecycle including identification, containment, eradication, and recovery efforts.
+ Contribute to team projects, process improvement, and development of new capabilities.
+ Curate a world class security operations and incident response team with a relentless focus on innovation and continuous improvement.
+ Assess and develop incident response best practices to help mature the overall security operations of the organization.
+ Make recommendations for improving enterprise risk posture based on individual research and technical expertise.
+ Stay current on industry trends, attack techniques, mitigation techniques, and security technologies.
+ Produce high-quality written and verbal reports, recommendations, and actions.
**Minimum Qualifications**
+ 1-3 years of experience in information security
+ Solid foundation of network and application protocols and concepts (tcp, ip, dns, http, dhcp, etc).
+ Experience with various network and/or host-based security tools to detect and respond to security events.
+ Experience with log analysis using SIEM/SOAR platforms.
+ Theoretical and practical security knowledge and investigation experience with Mac, Linux, and Windows operating systems, as well as cloud environments.
+ Theoretical and practical knowledge in Incident Response lifecycles
+ Strong analytical, documentation, and communication skills.
+ Applicable certifications such as Security , CySA , GSEC, GCIH, GCIA, CEH, CISSP
**Qualifications**
Salary Range: $89,250.00 to $150,250.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Security
**Primary Location:** United States
**Schedule** Full-time
**Req ID:** 25023610
$89.3k-150.3k yearly 8d ago
Product Analytics & Insights - Senior Associate
Jpmorgan Chase & Co 4.8
Senior associate job at JPMorgan Chase & Co.
JobID: 210678975 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $83,600.00-$116,000.00; New York,NY $91,200.00-$140,000.00 Do you enjoy building scalable practices? You have found the right team.
As a Product Analytics & Insights seniorassociate within the Banker Product & Core Services Product Operations team, you will empower product teams to operate efficiently, make informed decisions, and scale product success across the organization. By building scalable practices and a seamless ecosystem, you will provide essential structure and support for the everyday tools and frameworks that product managers and the business rely on. You will drive enhanced efficiency, better data management, improved analytics and insights, greater visibility, and stronger alignment-enabling product teams to focus on strategy, deliver impactful solutions, and achieve shared goals across teams.
The team develops and refines operating models, ensures data is accessible and reliable, and transforms raw data into actionable insights to guide product strategy. Acting as the engine that connects product usage and stakeholder feedback directly to product and business initiatives, the team ensures that key data and observability are integral to every decision.
Job responsibilities
* Collaborate with product, business, and engineering teams to design and develop product usage dashboards and reporting solutions.
* Support the delivery of analytics requests, sharing updates, and prioritizing based on business needs.
* Contribute to the product analytics roadmap, ensuring alignment with business objectives and product strategy.
* Assist in defining data capture requirements and optimizing tools for analytics and visualization.
* Help automate data collection, flow, and reporting processes, and support ongoing dashboard improvements.
* Monitor system performance to maintain data quality, integrity, and organization.
* Participate in reconciling usage data with customer feedback and other qualitative inputs.
* Translate data sets into clear, compelling dashboards and visualizations
* Support documentation of processes and procedures to help scale efforts across product teams
Required Qualifications, Capabilities, and Skills
* Bachelor's degree in Mathematics, Statistics, Computer Science, Economics, Finance, or equivalent experience.
* 4+ years of experience in business intelligence, analytics, or data analysis in financial services, fintech, or a related industry.
* Proficiency in Tableau and other data visualization tools.
* SQL and data modeling skills; experience with other data analysis or programming tools
* Understanding of data architecture, ETL processes, and data governance.
* Experience managing projects and stakeholders in an agile environment.
* Strong communication and data storytelling skills.
* Demonstrated ability to support process improvements, documentation, and change management.
* Experience with embedded analytics and integrating data from multiple sources.
* Excellent problem-solving skills, attention to detail, and adaptability.
$91.2k-140k yearly Auto-Apply 35d ago
Private Bank Senior Associate
Bank of America 4.7
Cleveland, OH jobs
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for supporting comprehensive needs for complex clients with minimal guidance and oversight. Key responsibilities include executing tasks and completing client requests, managing risk, and identifying opportunities while assisting with client service activities. Job expectations include handling basic credit and complex banking requests along with monitoring account opening and asset transfers, handling client inquiries, making enterprise referrals, and coordinating with specialists and service centers to deliver an integrated service to the client.
Responsibilities:
Manages and facilitates personal and non-personal client requests related to banking, credit, and investment products to achieve Private Bank client experience standards, including fulfillment of large and/or complex client needs and expectations across all products
Coordinates with specialists, including trust, family office, investments, and custody officers, as well as centralized service centers to deliver an integrated service experience to the client including identifying and resolving client issues in an effective and timely manner
Identifies client opportunities primarily related to banking through client interactions and proactively reviewing the book of business for potential relationship deepening opportunities, while engaging partners as needed
Adheres to the Private Bank and Enterprise risk framework and complies with regulatory and legal requirements, while assisting with the Private Bank client management process and servicing accounts and portfolios
Develops and maintains relationships with clients, while focusing on the long-term retention and growth of their client's portfolios
Seeks opportunities to improves various processes, procedures, and technology to enhance the client experience and increase efficiency
Qualifications:
Minimum of 4 years of experience with a financial institution focusing on high net worth client service and sales
BS/BA degree in Business, Finance or Economics desired
Skills:
Account Management
Attention to Detail
Customer and Client Focus
Prioritization
Written Communications
Active Listening
Adaptability
Critical Thinking
Decision Making
Issue Management
Collaboration
Customer Experience Improvement
Pipeline Management
Recording/Organizing Information
Referral Identification
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - OH - Cleveland - 1375 E 9TH ST - 1 CLEVELAND CENTER (OH4375) Pay and benefits information Pay range$30.45 - $46.01 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$30.5-46 hourly Auto-Apply 50d ago
Finance & Business Management - Senior Associate
Jpmorganchase 4.8
Senior associate job at JPMorgan Chase & Co.
Join our Corporate & Investment Bank Vendor Management team and be responsible for scoping and promoting the vendor management strategy, as well as executing vendor related processes across the Corporate & Investment Bank. You will ensure that the Corporate & Investment Bank achieves the most optimal commercial and quality delivery from our vendors (labor/consultants and software/hardware).
As a Finance & Business Management - SeniorAssociate in the Corporate & Investment Bank Vendor Management team, you will manage and execute vendor related processes, including contracting, approvals, on-boarding, invoicing, and related reporting. You will collaborate with stakeholders, including Technology/Operations/Product teams, Finance and Business Managers, Sourcing, Third Party Oversite/Supplier Oversite Services, Global Technology, and Vendor Management teams within other lines of businesses.
In addition, you will enable continuous process improvement across the vendor management space by maturing existing engagements, managing transitions for any new engagements, and consolidating contracts and processes. You will also champion the Software Asset Management tool used for portfolio management of software contracts, as well as maintain a strong control posture relative to vendor exposure and risk.
Job responsibilities
Support day to day stakeholder and vendor relationships and vendor governance/controls (example: liaise with technology/operations and product stakeholders to understand pipeline and vendor requirements, resource planning and financial impact, and provide ad-hoc analysis/reporting.
Support contract reviews and renewals, partnering with sourcing to ensure that all documentation is up to date and progressing through process and approvals within Ariba and/or Beeline systems.
Support data integrity (i.e. resolve discrepancies) within our Central Management Data Base and work on analytics and reporting based on this data.
Support and help maintain Third Party Oversight engagements in COMPASS, engaging appropriate stakeholders as needed on vendor risk and controls.
Support vendor resource on-boarding process, including all issues/escalations resolution.
Execute purchase orders/invoice processing, including purchase order initiation and invoice data validation, accruals data provision and estimates, and invoice tracking.
Support contract execution by writing up concise executive level summaries, synthesizing information from source systems (COMPASS, Ariba, Beeline, etc.) and reviews with delivery teams.
Manage the Software Asset Management tool including updates for contract inventory and annual financials, managing user access, etc.
Work with the Enterprise Tech team to ensure Software Asset Management related queries/issues are resolved and ensure additional feature requirements are addressed.
Required qualifications, capabilities, and skills
At least 4 years of experience supporting technology, operations or product organizations within the financial services industry working with third party vendors.
Experience working in global teams across multiple regions, enabling a ‘one team' culture and a positive working environment, while respecting cultures and capabilities across all locations.
Advanced proficiency with Microsoft Office tools, especially Excel and PowerPoint, and experience with Ariba and/or Beeline systems.
Ability to demonstrate excellent stakeholder and client management skills.
Excellent written and verbal communication skills.
Detail oriented, with ability to complete reporting and analytics accurately, timely, and in a presentable manner.
Self-motivated, going beyond immediate responsibilities, with ability to work independently as well as be a team player.
$58k-85k yearly est. Auto-Apply 1d ago
Finance & Business Management - Senior Associate
Jpmorgan Chase Bank, N.A 4.8
Senior associate job at JPMorgan Chase & Co.
Join JPMorgan Chase's Product & Technology Finance team and promote innovative change by helping to prioritize and optimize technology capacity. You will focus on the most important and impactful initiatives that will advance the Consumer Bank strategy.
As a SeniorAssociate in the Consumer Bank Product and Technology Finance team, you will partner with the Product Owners and Technology Leads to understand the priorities of the business and the capacity Technology has available to work on each strategic initiative. To achieve these priorities, you will assist with assessing the costs and benefits of the initiatives to support the prioritization process and help make tradeoff decisions to ensure we are using available technology capacity efficiently. As new priorities develop or as estimated time required for existing initiatives evolve, you will assist with reprioritizing the book of work and keeping leadership informed of the impact it will have on future years' returns.
Job responsibilities
Engage closely with Deposits 2.0 and Firmwide Core Deposits Platform Product and Technology partners to advance investments and strategic decision making that achieve business / client results
Create consolidated reporting, build executive-level presentations, and develop a meaningful meeting schedule to communicate financial impact of the constantly evolving technology investment book of work to key stakeholders
Promote disciplined performance management through the tracking and assessment of key performance indicators and the budgeting / forecasting process
Provide transparency around the achievement of long term product and platform goals and inform budget allocation decisions
Align with product teams to ensure coordinated processes for change in roadmap timing, requests for acceleration of initiatives, coordination of trade off decisions, and transparency of backlog
Required qualifications, capabilities and skills
Bachelor's degree in Business, Finance, Economics, or other related area
4 years of relevant experience in Finance, Accounting, Financial Analysis or Business Management with experience in forecasting
Ability & desire to develop advanced working relationships with cross-functional partners
Creativity, curiosity, and ambition to build out completely new reporting & processes including comfort with and excitement towards not following an existing play book
Proven ability to take initiative and achieve results
Ability to influence and advise senior management
Advanced presentation skills and comfortable presenting to senior leadership & hosting meetings independently
Advanced analytical, problem solving and planning skills
Excellent written and oral communication skills
Experienced user of Microsoft Excel, PowerPoint, PitchPro+, Oracle Essbase, and Tableau with the ability to build decks & prepare regular reporting for senior leaders
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$58k-85k yearly est. 6d ago
US Pay Operations, Senior Associate
Jpmorganchase 4.8
Senior associate job at JPMorgan Chase & Co.
We are seeking a professional with hands-on experience in Oracle HCM Payroll to support our payroll operations for a workforce of over 180,000 employees.
As a Payroll Operations associate, you will play a crucial role in ensuring the seamless execution and validation of US payrolls using Oracle HCM. This role requires a deep understanding of end-to-end data lineage from transaction to disbursement, enabling the implementation of preventative measures and resolution of disruptions. This position will leverage technical expertise to optimize payroll processes using tools like Alteryx and Pega for automation and data processing.
Job responsibilities
Oversee US payroll processing and ensure data accuracy and regulatory compliance.
Lead payroll operations using Oracle HCM Payroll, including troubleshooting and system enhancements.
Design and implement process improvements to optimize payroll efficiency.
Drive automation projects using Alteryx and Pega.
Collaborate with US and India teams to resolve complex payroll issues and share best practices.
Prepare and deliver payroll analytics and reports to management.
Maintain payroll documentation and support audit activities.
Mentor and develop team members, fostering a culture of excellence.
Communicate effectively with senior leadership and global teams.
Required qualifications, capabilities, and skills
Hold a bachelor's degree in Business, Finance, Human Resources, or related field.
Demonstrate at least 5 years of experience in payroll or HR operations.
Show advanced expertise in Oracle HCM Payroll or similar payroll systems.
Exhibit strong control mindset and experience in payroll compliance frameworks.
Lead process improvement and automation initiatives.
Communicate effectively with senior leadership and global teams.
Manage multiple priorities in a fast-paced, dynamic environment.
Display advanced knowledge of automation tools such as Alteryx and Pega.
Uphold confidentiality and compliance in payroll processes.
Preferred qualifications, capabilities, and skills
Possess experience leading US payroll transformation or optimization projects.
Demonstrate knowledge of US payroll regulations and compliance.
Show experience with payroll automation and analytics.
Hold certification in payroll or HR systems.
$58k-85k yearly est. Auto-Apply 44d ago
Digital Learning Designer, Senior Associate
Jpmorgan Chase 4.8
Senior associate job at JPMorgan Chase & Co.
As a Digital Learning Designer, SeniorAssociate, you will own the full lifecycle of digital learning products from instructional analysis and storyboarding through hands-on eLearning development, publishing, and iteration. Supporting Banking Operations, you will partner with business stakeholders to diagnose performance needs, recommend learning and non-learning interventions, and design and build digital learning solutions that drive measurable improvements in skill, behavior, and business outcomes.
You will apply instructional design expertise, visual storytelling, interaction design, and emerging technologies including generative AI to create modern microlearning's in an agile environment.
**Job Responsibilities**
+ Design and develop interactive eLearning and microlearning end-to-end, including branching scenarios, simulations, and video-based experiences.
+ Apply instructional design and learning science principles (e.g., spacing, retrieval practice, scenario-based learning, reinforcement) to improve retention and on-the-job performance.
+ Build learning directly in industry tools such as Articulate 360 (Storyline/Rise) and media tools including Adobe Creative Cloud and Camtasia, with no handoff to a separate development team.
+ Leverage generative AI tools to accelerate analysis, scripting, storyboarding, prototyping, and asset creation while maintaining quality, accuracy, and sound judgment.
+ Rapidly produce and iterate microlearning to support emerging and changing business priorities.
+ Apply modern visual design, UX, and digital-marketing sensibilities, informed by contemporary content consumption and social-media-inspired formats.
+ Consult with business stakeholders and SMEs to clarify performance needs, recommend solutions, and translate complex information into clear, actionable learning experiences.
+ Measure learning effectiveness using engagement data, feedback, and performance metrics; summarize insights and iterate solutions accordingly.
+ Collaborate with learning peers to identify efficiencies, reusable components, templates, design patterns, and innovation opportunities.
+ Work in an agile, team-based environment, adapting to feedback and shifting priorities.
+ Ensure accuracy, quality, brand alignment, and accessibility (ADA/WCAG 2.1 A-AA) across all learning products.
+ Configure, tag, version, and publish content in the gamified learning platform; follow governance, RACI checkpoints, and metadata standards.
**Required Qualifications, Capabilities and Skills**
+ 3+ years of experience functioning as both an Instructional Designer and hands-on eLearning Developer in a single role.
+ Proven experience building interactive eLearning using tools such as Articulate Storyline/Rise.
+ Strong understanding of instructional design principles and learning science.
+ Working knowledge of generative AI tools and demonstrated interest in applying AI to learning design and development workflows.
+ Strong writing skills for scripts, scenarios, headlines, and microcopy.
+ Experience producing quality video and graphic assets; working knowledge of composition, lighting, audio, and editing.
+ Ability to synthesize complex information into clear, learner-centered digital experiences.
+ Experience reviewing engagement data and learner feedback to assess effectiveness and inform iteration.
+ Knowledge of ADA and WCAG 2.1 A-AA accessibility requirements.
**Preferred Qualifications, Capabilities and Skills**
+ Bachelor's degree in Instructional Design, Learning Technology, Multimedia Design, Digital Media, or related field.
+ Certification in Digital Learning Design or related discipline.
+ Experience with additional technologies such as HTML5, CSS, JavaScript, SCORM/xAPI, gamification, Figma, or responsive design.
+ Experience with AI-supported content creation (e.g., rapid prototyping, scenario generation, media enhancement).
+ Experience working in large, matrixed, or regulated enterprise environments (financial services a plus).
+ Experience with gamified performance platforms.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$58k-85k yearly est. 3d ago
Risk Management - Auto Risk Insights - Senior Associate
Jpmorgan Chase 4.8
Senior associate job at JPMorgan Chase & Co.
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As the Sr Associate for Auto Risk Insights in the Consumer & Community Banking (CCB), you will play a pivotal role in building a comprehensive data-driven narrative for the status of the Auto market and the positioning of our current lending portfolio with respect to competitors. As our team expands to explore and establish new partnerships with Original Equipment Manufacturers (OEMs), you will play a key role in evaluating the collateral value risk associated with our growing portfolio by conducting thorough risk assessments and analyzing market trends. You will be responsible for internal and external data exploration, developing comprehensive analytics, and supporting various key initiatives to evolve our policies and reporting. You will leverage large amounts of data to produce actionable insights the lead to strategic business decision and provide a point of view to senior leadership including the Chief Risk Officer (CRO) and functional leads. You will excel at creative thinking and problem solving; be self-motivated, confident and ready to work in a fast-paced, energetic environment, interacting with multiple stakeholders across different functions.
**Job Responsibilities**
+ Expanding analytic and data capability for Auto retail and Dealer Commercial Service (DCS) customers
+ Create a credit risk point of view that captures the dynamics of the Auto market, its lending business and the health of our portfolio
+ Conduct deep dive exercises related to the Auto business and provide value to proactive strategies impacting the business spanning across origination, servicing, and default management
+ Provide analytic support and timely reporting for the successful implementation of strategic business decisions
+ Evaluate and manage collateral value risk as we grow our portfolio through new OEM partnerships, maintaining high standards of risk assessment
+ Partner with X-LOB risk functions in understanding key position, risk and strategy changes
+ Provide accurate and concise results and presents findings, recommendations, and other relevant materials to senior management
+ Will be expected to work with minimal supervision and multitask on several projects and processes
**Required qualifications, capabilities, and skills**
+ Minimum Bachelor's degree in a quantitative or business discipline from an accredited college/university required
+ Minimum 3 years of data analytics experience
+ Experience in writing advanced SQL queries. Experience with one or more of the following programming languages and tools: Python, Spark, Alteryx, or Tableau
+ Highly proficient in Microsoft Office suite of products
+ Experience in financial institutions with consumer lending products (e.g. Card, Auto loan, Mortgage)
+ Strong analytical and quantitative skills, critical thinking, investigative problem-solving and decision making talents
+ Project Management Skills -- Ability to work with minimal supervision with high attention to detail. Well-organized, structured approach. Ability to achieve tight timelines on complex deliverables
+ Strong communication and interpersonal skills, ability to interact with individuals across departments / functions and with senior-level individuals
+ Presentation skills - Ability to synthesize vast amount of data and analytics to tell a clear and compelling story with prior experience in communicating to senior leaders of an organization
**Preferred qualifications, capabilities, and skills**
+ Advanced degree is preferred
+ Experience in Credit Risk management
+ Knowledge of the US Auto market, its relevant metrics and dynamics
**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).**
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$58k-85k yearly est. 56d ago
Senior Internal Audit Associate
Jpmorganchase 4.8
Senior associate job at JPMorgan Chase & Co.
We are on the lookout for a talented SeniorAssociate to join our Consumer and Community Banking Internal Audit team. This is your opportunity to play a crucial role in enhancing our organization's governance and operational excellence!
As a SeniorAssociate on the Consumer and Community Banking Audit Team, you will lead all aspects of the audit lifecycle including, planning, fieldwork, reporting, validation and continuous monitoring. The role is highly visible and also offers you exposure to senior executives outside of Internal Audit across the bank.
Job responsibilities
Plan, execute and document audit activities, including risk assessments, audit planning, audit testing, control evaluation, report drafting and follow-up and verification of issue closure
Work closely with global Audit colleagues in the early identification of emerging control issues and reporting them timely to Audit management and business stakeholders
Recognize the confidential nature of Internal Audit communications and access to information; you must be disciplined in protecting the confidentiality and security of information in accordance with firm policy
Partner with stakeholders, business management, other control groups (i.e. risk management, compliance, fraud prevention), external auditors, and regulators establishing strong working relationships while maintaining independence
Finalize audit findings and use judgment to provide an overall opinion on the control environment through developing recommendations to strengthen internal controls
Take ownership of self-development, including stretch assignments, to prepare for greater responsibilities and career growth, and take initiative to seek out opportunity for continued learning
Stay up to date with industry trends to identify opportunities for game changing innovations or strategic partnerships
Required Qualifications, Skills and Capabilities
5+ years of internal or external auditing experience or relevant experience
Bachelor's degree (or relevant financial services experience)
Experience with internal audit methodology and applying concepts in audit delivery and execution
Solid understanding of internal control concepts, with the ability to evaluate and determine the adequacy of controls by considering business and technology risks in an integrated manner
Strong interpersonal and influencing skills, with the ability to establish credibility and build strong partnerships with senior business and control partners
Strong analytical skills particularly in regard to assessing the probability and impact of an internal control weakness
Flexible to changing business priorities and ability to multitask in a constantly changing environment
Preferred Qualifications, Skills and Capabilities
Advanced Degree in relevant discipline
Prior experience with Big 4 accounting firm and/or internal audit department in financial services industry
$58k-85k yearly est. Auto-Apply 60d+ ago
Senior Associate, Vendor Risk Review Lead - HR Vendor Management
Jpmorgan Chase & Co 4.8
Senior associate job at JPMorgan Chase & Co.
JobID: 210699904 JobSchedule: Full time JobShift: : Are you a creative problem solver passionate about investigating facts and transforming data into strategic action to manage risk and accelerate outcomes? Our dynamic team within the CFO function is at the forefront of delivering Human Resources (HR) Vendor Management and reimagining HR through cutting-edge data analytics, AI, and innovative risk management. We work in close partnership with HR Leadership to drive impactful change and deliver exceptional value across our multi-billion-dollar supplier portfolio. If you're ready to lead with vision and drive meaningful change, we invite you to join our team and help shape the future of our business intelligence systems.
As a SeniorAssociate Vendor Risk Review Lead in the HR Vendor Management team, you will shape risk oversight and decision-making to enable strategic outcomes, leveraging your action-oriented approach and deep JPMC expertise. Join a dynamic team of talented professionals who value your insights and champion continuous innovation. Here, you'll be empowered to develop creative solutions that enhance efficiency, manage risk, and drive the future of our data-driven HR initiatives. We stay ahead of industry trends, leveraging a data-first approach and emerging HRIT technologies to accelerate decision-making and revolutionize operations all while maintaining the highest standards in risk management, information security, and cybersecurity. If you're ready to make a strategic impact in an environment that values innovation and collaboration, we want to hear from you.
Job responsibilities
* Update and maintain the Risk Watchlist for HR Vendor Management
* Triage items on the Risk Watchlist to ensure appropriate prioritization and action
* Manage active issues, ensuring timely resolution and escalation as needed
* Oversee the conversion of Action Plans (AP) to Supplier Control Exceptions (SCE)
* Oversee the conversion of Supplier Control Exceptions (SCE) to Action Plans (AP)
* Conduct research and follow up on risk review items to ensure closure and compliance
Required qualifications, capabilities, and skills
* Bachelor's degree
* 5+ years of experience in vendor risk management, business controls, vendor management, legal, sourcing, or related roles
* Strong analytical and problem-solving skills with a track record of delivering solutions
* Experience with data analysis tools and languages, such as Excel
* Excellent communication and presentation skills
* Ability to manage multiple global projects and priorities in a fast-paced environment
Preferred qualifications, capabilities, and skills
* Familiarity with supply chain management
* Experience with information security and cybersecurity
* Familiarity with machine learning techniques and tools
Additional Information
* This role requires the ability to physically work in our Columbus offices 5 days a week
* Applicants must be authorized to work for any employer in the U.S. We are unable to provide immigration sponsorship or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas)
* Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting
* This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring
$58k-85k yearly est. Auto-Apply 5d ago
Experience Design, Senior Associate
Jpmorgan Chase 4.8
Senior associate job at JPMorgan Chase & Co.
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. Join us to create inclusive, accessible, and impactful solutions for our customers. As an Experience Design SeniorAssociate in Auto Lending, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, you will create innovative, inclusive, and accessible solutions that cater to a diverse range of users. Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
**Job Responsibilities**
+ Design and develop elegant solutions to specific interaction problems, ensuring consistency across multiple products and platforms while adhering to industry best practices.
+ Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction.
+ Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights.
+ Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines.
+ Operate with an iterative design mindset, incorporating user feedback and insights to continuously improve user experience.
+ Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to strategic thinking.
**Required Qualifications, Capabilities, and Skills**
+ 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services.
+ Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, Adobe Creative Suite).
+ Experience in designing and optimizing user experiences across web, mobile, and other digital channels.
+ Experience interpreting complex data and transforming it into actionable insights.
+ Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies.
**Preferred Qualifications, Capabilities, and Skills**
+ Ability to effectively articulate design rationale, trade-offs, and final decisions to diverse audiences.
+ Ability to thrive in evolving or partially defined problem spaces, adapting quickly as requirements change.
+ Expertise designing intuitive internal tools and data visualizations for enterprise platforms such as Salesforce or comparable systems.
+ Bias for action and strong time management discipline, consistently driving work forward.
+ Hands-on experience leveraging AI tools to accelerate and enhance UX design processes.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$58k-85k yearly est. 33d ago
Treasury Deposit Analytics Senior Associate
Jpmorgan Chase 4.8
Senior associate job at JPMorgan Chase & Co.
Are you ready to make a significant impact across the Consumer & Community Banking finance organization? Join our Core Treasury Analytics team and create our newest segmentation empowering a client driven approach to our portfolio analytics. Your input will contribute to supporting high-profile decision making both on core and topical challenges as well as support a transformational view of our portfolio characteristics.
As a Treasury Deposit Analytics SeniorAssociate in Core Treasury, you will have the opportunity to share your analysis through direct exposure to senior business leaders, helping to frame our understanding of clients financial performance, preferences and expectation behaviors. You will also dive into analytics on liquidity characteristics helping to drive improvements in our analytical framework and models focused on our $1+ Trillion retail deposit portfolio. You will tackle ambiguous problem statements and work independently forging deep connections across the firm that creates lasting impact for the team and across the firm!
**Job responsibilities**
+ Design, develop and optimize complex SQL queries / Python scripts that support interest rate risk, forecasting and other treasury analytics on state-of-the-art platforms including Databricks and Snowflake. Includes query tuning to ensure optimal execution, identifying data attribute enhancements that lead to additional insights and consulting with stakeholders to deliver target insights
+ Analyze deposit performance across key client attributes and seasonal events to help inform client segmentation analysis, becoming a subject matter expert on cross line of business impacts to deposit liquidity on our fortress balance sheet
+ Collaborate with our finance partners to understand and evaluate economic data releases and their impact on financial forecasts, synthesizing the downstream impacts to CCB treasury analytics
+ Build and nurture relationships across the firm, influence colleagues at all levels in a dynamic, high-stakes environment as you serve as an internal consultant tackling major business challenges ensuring timely delivery
+ Leverage existing tools and techniques to create repeatable processed for intelligence creation while integrating the newest in technology advancements to further reduce errors and maximize the speed to insights
**Required qualifications, capabilities, and skills**
+ 4+ years of full-time work experience in quantitatively focused roles
+ Experience using scripting/programming languages and statistical packages (e.g. Python, SQL, R)
+ Practical knowledge in financial analysis, competitive analytics and data management
+ Bachelor's degree in quantitative, analytical or financial subject area including Statistics, Mathematics, Finance, Accounting, Engineering or equivalent work experience
+ Advanced Excel use including structured process to prototype and solution analysis which is easy to follow, helping to answer complex and/or ambiguous questions
+ Working knowledge of retail banking and products
+ Excellent communication skills both written (Presentation/PowerPoint, Memo/Word) and verbal with experience in debating complex concepts with key stakeholders
**Preferred qualifications, capabilities, and skills**
+ Highly self-motivated, thrive in a dynamic environment with shifting priorities, and have passion and intellectual curiosity to find and capture business value
+ Familiarity with Hyperion Essbase, Dodeca, PitchPro, Tableau and relational data structures
+ Strong understanding and proven experience in using statistical methods and algorithms used in segmentation and clustering (e.g. K-means, hierarchical clustering) for business use cases including customer profiling, customer segmentation and data mining
+ Desire and/or progress towards MBA, CFA charter, CPA, CTP or other financial certification
+ Demonstrated ability to understand the underlying business context of data
**Candidates must be able to physically work in our offices full-time (5 days). The specific details and timing will be determined and communicated by direct management.**
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas).
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$58k-85k yearly est. 60d+ ago
Product Controller Senior Associate
Jpmorgan Chase 4.8
Senior associate job at JPMorgan Chase & Co.
Step into a dynamic role at JPMorgan Chase as a Product Controller for Chase Auto where your expertise will drive the integrity and transparency of our management and external financial reporting. Chase Auto is a sub-line of business within the Consumer & Community Banking business of JPMorgan Chase. It provides auto loans and leases to consumers and commercial and real estate loans to auto dealers and is one of the nation's leading lenders of consumer auto loans and leases.
As a Product Controller SeniorAssociate in the Chase Auto Finance and Business Management team, you are responsible for the oversight of the financial statements and management reporting, ensuring a sound control environment. To be successful in this role you will need to understand and apply the accounting treatments and ensure compliance with appropriate corporate and regulatory requirements. You will also coordinate the preparation of quarterly regulatory requirements and validate financial statement items and understands their usage.
**Job Responsibilities**
+ Apply up-to-date product/industry/market knowledge in specialty areas of Auto loan and lease accounting and related reporting
+ Liaise with multiple stakeholders including business CFOs, risk teams and operational groups to assist with ad hoc requests and other business reporting
+ Coordinate data collection and quarterly business results with various lines of business, Regulatory Controllers and SEC reporting teams
+ Advance and support the controller agenda in various aspects for the production, review and filing of monthly, quarterly, semi-annual, and annual reports for various regulatory agencies that are used by the regulators for compiling widely-used statistics on the levels of, and changes in, domestic and international portfolio positions
+ Participate in special projects supporting Chase Branded and Private Label Captive Finance partners including the Chase Auto securitization program and various balance sheet and capital management strategic initiatives
+ Assist in Month-End close process, perform financial reviews and variance analysis and provide commentaries
+ Participate in continuous improvement efforts around data quality review and external reporting improvement projects
**Required qualifications, capabilities, and skills**
+ 4+ years in a Finance organization with exposure to accounting, financial statements, and/or regulatory reporting
+ Bachelor's degree in Accounting or Finance
+ Experience in Product Control, Financial Control or knowledge of SEC reporting/Regulatory Reporting
+ Strong skills in time management, problem solving, written and oral communication
+ Team player, with ability to work effectively across diverse functions, locations and businesses
+ Proficient in Excel and PowerPoint/working knowledge in Alteryx, Tableau, Databricks & SQL Databases
+ Strong analytical skills
+ Extremely strong organizational and time management skills
+ Project management experience/skills
**Additional Information**
Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.
Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.
This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$58k-85k yearly est. 60d+ ago
Quant Analytics Senior Associate - Deposit Modeling and Analytics
Jpmorgan Chase 4.8
Senior associate job at JPMorgan Chase & Co.
Join our dynamic team to drive impactful insights and shape the future of deposit growth through advanced data analysis and innovative modeling. Be a key contributor in transforming business strategy by leveraging your analytical expertise to deliver actionable recommendations and present findings to senior leadership.
As a Quant Analytics SeniorAssociate on the Deposit Modeling and Analytics team, you will analyze deposit data to uncover key trends and drive model development that informs business strategy. You will own the end-to-end creation of qualitative models and collaborate with quantitative modelers to forecast deposit balances and related revenues. You will present your findings to senior leadership, providing clear and actionable insights. You will apply your business intuition and technical skills to test models, analyze backtesting results, and identify opportunities for improvement. Your expertise will help shape the future of deposit growth and product strategy.
**Job Responsibilities:**
+ Assist quantitative modelers with data procurement and refinement (SQL, Databricks)
+ Troubleshoot forecast model implementation code (python) issues
+ Analyze deposit data to identify trends in consumer/business behavior to aide in model development and to describe deposit growth trends
+ Assist quantitative modelers in the development of statistical models which forecast deposit balances and related net interest income as well as non-interest-revenue models which forecast debit card revenue, overdraft revenue, etc.
+ Perform deep-dive analysis on deposit data to determine key trends that are impacting deposit growth
+ Apply macroeconomic and business intuition to inform independent variable selection
+ Test draft models against various economic scenarios and analyze model output
+ Analyze backtesting results of models to identify areas of model miss and suggest independent variables that may remediate that miss
+ Analyze recent data trends and changes to the business/products that may elicit new trends
**Required Qualifications, skills, and capabilities:**
+ Bachelor's degree in a quantitative discipline such as Economics, Finance, Statistics, Mathematics, or a related field.
+ 4+ years of related work experience data analysis, statistical modeling, or a related area
+ Proficiency in Python for data analysis, statistical modeling, and model reviews
+ Hands-on experience in developing, implementing, and reviewing statistical or forecasting models, including model validation and performance assessment
+ Strong ability to communicate complex analytical findings clearly and effectively to senior leadership and non-technical stakeholders
**Preferred Qualifications, skills, and capabilities:**
+ SQL and Databricks experience for large-scale data processing and advanced analytics
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
$58k-85k yearly est. 49d ago
Finance & Business Management - Senior Associate
Jpmorgan Chase & Co 4.8
Senior associate job at JPMorgan Chase & Co.
JobID: 210688102 JobSchedule: Full time JobShift: : Join JPMorgan Chase's Product & Technology Finance team and promote innovative change by helping to prioritize and optimize technology capacity. You will focus on the most important and impactful initiatives that will advance the Consumer Bank strategy.
As a SeniorAssociate in the Consumer Bank Product and Technology Finance team, you will partner with the Product Owners and Technology Leads to understand the priorities of the business and the capacity Technology has available to work on each strategic initiative. To achieve these priorities, you will assist with assessing the costs and benefits of the initiatives to support the prioritization process and help make tradeoff decisions to ensure we are using available technology capacity efficiently. As new priorities develop or as estimated time required for existing initiatives evolve, you will assist with reprioritizing the book of work and keeping leadership informed of the impact it will have on future years' returns.
Job responsibilities
* Engage closely with Deposits 2.0 and Firmwide Core Deposits Platform Product and Technology partners to advance investments and strategic decision making that achieve business / client results
* Create consolidated reporting, build executive-level presentations, and develop a meaningful meeting schedule to communicate financial impact of the constantly evolving technology investment book of work to key stakeholders
* Promote disciplined performance management through the tracking and assessment of key performance indicators and the budgeting / forecasting process
* Provide transparency around the achievement of long term product and platform goals and inform budget allocation decisions
* Align with product teams to ensure coordinated processes for change in roadmap timing, requests for acceleration of initiatives, coordination of trade off decisions, and transparency of backlog
Required qualifications, capabilities and skills
* Bachelor's degree in Business, Finance, Economics, or other related area
* 4 years of relevant experience in Finance, Accounting, Financial Analysis or Business Management with experience in forecasting
* Ability & desire to develop advanced working relationships with cross-functional partners
* Creativity, curiosity, and ambition to build out completely new reporting & processes including comfort with and excitement towards not following an existing play book
* Proven ability to take initiative and achieve results
* Ability to influence and advise senior management
* Advanced presentation skills and comfortable presenting to senior leadership & hosting meetings independently
* Advanced analytical, problem solving and planning skills
* Excellent written and oral communication skills
* Experienced user of Microsoft Excel, PowerPoint, PitchPro+, Oracle Essbase, and Tableau with the ability to build decks & prepare regular reporting for senior leaders
$58k-85k yearly est. Auto-Apply 38d ago
Senior Associate Product Owner - Data Modeling
Jpmorgan Chase & Co 4.8
Senior associate job at JPMorgan Chase & Co.
JobID: 210686804 JobSchedule: Full time JobShift: : Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Product Owner, you will envision and build raw, trusted and refined data models that integrate internal and external product feature data. You will drive the strategy and execution for data products that support advanced analytics and generative AI use cases. This role operates at the intersection of business and technology, ensuring data models are robust, scalable, and aligned with organizational goals. You will collaborate with cross-functional teams to deliver innovative solutions that enable secure, efficient, and insightful data utilization.
As a SeniorAssociate Product Owner - Data Modeling in Customer Identity & Authentication team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
The Product Owner is responsible for shaping the future of data products by designing and delivering raw, trusted and refined data models. You will lead initiatives to capture, structure, and enhance product feature data from both internal and external sources. As a key member of the team, you will ensure these models are optimized for analytical and AI-driven applications, supporting business objectives and regulatory requirements.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
* Considers and plans for upstream and downstream implications of new product features on the overall product experience.
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
* Writes the requirements, epics, and user stories to support product development.
* Envision, design, and build raw, trusted and refined data models that incorporate internal and external product feature data.
* Define and document business requirements for data model initiatives, ensuring alignment with data governance and compliance standards.
* Collaborate with technology, architecture, analytics, data owners and data science teams to deliver scalable data solutions.
* Prioritize and manage the product backlog, working in Agile environments to drive discovery and development.
* Map current and legacy systems, and design future-state architectures that support analytics and generative AI. Ensure data models are validated for accuracy, reliability, and usability in analytical and AI contexts.
* Engage with stakeholders across business, technology, and external partners to gather requirements and feedback. Continuously monitor industry trends and emerging technologies to inform product strategy and roadmap.
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* 3+ years of experience in product ownership, data product management, or a related domain.
* Proven ability to design and deliver data models for analytical and AI-driven applications.
* Strong understanding of data governance, compliance, and regulatory requirements.
* Experience with data modeling, data architecture, and cloud-based data platforms (AWS, Hadoop, Kafka, Cassandra).
* Proficiency in SQL and data analysis tools.
* Ability to translate business needs into technical requirements and actionable solutions.
* Excellent communication and stakeholder management skills. Experience working in cross-functional, matrixed organizations.
Preferred qualifications, capabilities, and skills
* Advanced knowledge of AI/ML technologies and generative AI applications.
* Experience with external data integration and feature engineering.
* Familiarity with product development lifecycle and Agile methodologies.
* Ability to understand and review code (Java, Python) is a plus.
* Experience with data visualization and dashboarding tools.
* Demonstrated ability to drive innovation and continuous improvement in data products.
* Good analytical and problem-solving skills.
$58k-85k yearly est. Auto-Apply 34d ago
Chase Home Lending Transformation Agility Senior Associate
Jpmorgan Chase & Co 4.8
Senior associate job at JPMorgan Chase & Co.
JobID: 210689094 JobSchedule: Full time JobShift: Day : Join our dynamic team to advance agile methodologies, fostering innovation and high-quality solution delivery in a collaborative environment. As an Agility SeniorAssociate in Chase Home Lending Transformation, you will contribute to the team by guiding and supporting solution delivery teams in adopting and adapting agile practices throughout the product development lifecycle. Leveraging your advanced knowledge of agile principles you will facilitate group discussions, decision-making processes, and collaborative activities to build continuous improvement and high performance. Your expertise in coaching, communication, and leadership will enable you to effectively manage complex projects, foster a culture of innovation, and enable the successful delivery of high-quality solutions.
Job responsibilities
* Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
* Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
* Enable agile project delivery by facilitating the prioritization of tasks and managing resources to effectively address complex situations to achieve project goals
* Analyze and interpret policies, identify key barriers, and apply your critical thinking skills to address challenges within the product development lifecycle
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices
* Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
* Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
* Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance
$58k-85k yearly est. Auto-Apply 32d ago
AML/KYC Escalations Governance Associate II - Senior Associate
Jpmorgan Chase & Co 4.8
Senior associate job at JPMorgan Chase & Co.
JobID: 210693092 JobSchedule: Full time JobShift: : The Consumer and Community Banking (CCB) Quality Peer Review (QPR) Program is supported by the CCB Escalations Governance team. The QPR team partners closely with key stakeholders across CCB-including Risk Officers, Compliance, Legal, Operational teams, and Escalations Production teams-to deliver comprehensive guidelines and ensure consistent quality standards through structured peer review processes. As a QPR Program Governance Associate, you will play a critical role in initiating, managing, and executing QPR engagements, facilitating change management, and driving continuous improvement in quality review, risk mitigation, and operational excellence.
You will be responsible for coordinating ad-hoc and scheduled QPR reviews, developing and enhancing peer review procedures, and supporting quality review activities. The role requires strong project management skills, the ability to apply various sampling methodologies, and expertise in analyzing and communicating findings. You will oversee documentation and resource management within designated SharePoint platforms, ensure secure access, and promote collaboration and skill development across teams.
Job Responsibilities:
* Lead and execute Quality Peer Review (QPR) engagements, including ad-hoc and scheduled reviews, to uphold consistent quality standards across CCB Escalations.
* Define scope, gather documentation, and set timelines for QPR engagements in partnership with managers, executives, and team leadership for which the QPR engagements are conducted.
* Develop, review, and enhance operational procedures and business documents to support QPR program objectives and quality review requirements.
* Apply structured testing methodologies and sampling techniques (random, risk-based, stratified, judgmental) to select representative populations for review.
* Analyze processes, workflows, and escalations to evaluate efficiency, effectiveness, and compliance with applicable regulations and best practices.
* Identify and assess potential risks, mitigation strategies, and opportunities for process improvement based on peer review findings.
* Collect input from relevant stakeholders to inform areas of success and opportunities for enhancement.
* Prepare, present, and refine comprehensive reports summarizing key findings, recommendations, and actionable strategies for improvement.
* Oversee documentation and secure access management for QPR SharePoint platforms, ensuring proper storage and confidentiality of review materials.
* Execute autonomously, making sound decisions on day-to-day issues, and escalate project direction or scope decisions as needed.
* Promote a culture of continuous quality improvement and skill development across teams through structured peer review procedures.
Required Qualifications, Capabilities and Skills:
* Bachelor's degree in a business discipline or equivalent experience.
* 5+ years in financial services industry with experience in quality review, operational risk management, or AML/KYC subject matter expertise.
* Strong analytical, problem solving, and critical thinking skills, with attention to detail.
* Demonstrated project management and organizational skills, with the ability to manage multiple projects and priorities.
* Experience in process improvement, documentation, and business requirements development.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with familiarity in SharePoint and shared drives, including security awareness and access management.
* Excellent written and verbal communication skills, with the ability to present information clearly and effectively.
* Strong collaboration, relationship-building, and stakeholder engagement abilities.
* Proactive, results-oriented, and able to work independently in a dynamic, fast-paced environment.
* Understanding of compliance, risk management, regulatory requirements, and sampling methodologies.