JPMorgan Chase & Co. jobs in Tampa, FL

JobID: 210683214 JobSchedule: Full time JobShift: Day Base Pay/Salary: Jersey City, NJ; $142,500.00-$200,000.00; Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Tech Risk & Controls Lead - Product Assessments in Cybersecurity Technology & Controls, you will be responsible for evaluating product delivery, quality, and integrity across a range of technology control assessment products (including SOX, SOC, PCI, FedRAMP, and other regulatory frameworks). This function is designed to mitigate risks, drive continuous improvement, and enhance stakeholder confidence in the assessment process. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape. Job responsibilities * Lead and execute product assessment reviews across the full lifecycle (planning, design, execution, reporting), ensuring accuracy, reliability, consistency, and compliance throughout all phases. * Operate independently to document product assessment results with clear findings, improvement opportunities, and remediation actions. * Communicate product assessment program status, key findings, and improvement opportunities to senior management and governance committees. * Identify, manage, and mitigate delivery risks, proactively addressing potential roadblocks and implementing contingency plans to maintain program momentum. * Foster a culture of continuous improvement and operational excellence, providing training and driving innovation in methodologies and processes. * Review assessments and reports to validate they are completed on schedule, based on verified data, and address relevant regulatory requirements, risks, and controls. * Ensure methodological rigor, consistent application of standards, and thorough review and validation of deliverables. * Evaluate ongoing improvements to processes and tools, and verify that team members are well-trained and knowledgeable about current regulations and assessment practices. * Ensure assessments are objective, transparent, and ethically conducted, maintaining confidentiality and data privacy, and compliance with all relevant laws, regulations, and internal policies. Required qualifications, capabilities, and skills * Obtain 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation within a financial institution. * Proven ability to lead projects and teams, manage multiple assessment reviews, and collaborate effectively across functions in complex environments. * Exceptional written and verbal communication skills, with the ability to translate complex technical and regulatory information into clear, actionable messaging for diverse audiences including senior leaders, stakeholders, and clients. * Detail-oriented with strong documentation skills and a demonstrated ability to learn and apply new concepts quickly. * Skilled in critical thinking, root cause analysis, and structured problem-solving to drive continuous improvement. * Ability to ensure decisions or constraints affecting program delivery are effectively escalated and addressed in a timely manner. * Strong background in information security, IT General Controls, risk and control frameworks, and regulatory compliance, including hands-on experience with SOX, SOC, PCI, and regulatory technology assessments. * Growth mindset with the ability to drive strategy and execute at scale. Preferred qualifications, capabilities, and skills * CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred #CTC

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Mid-level Fraud Strategy Analyst, you will be accountable for driving USAA's overall fraud strategy, policies, and analytic capabilities for fraud rules management. This role will collaborate with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. This role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Serves as an expert in at least one area of focus within Financial Crimes space to develop solutions for complex problems that align with the business's strategic direction and objectives. Actively participates in and may take ownership of analyses or business strategy initiatives using innovative/quantitative analytical approaches. Extract insights from moderately complex data sets to develop solutions within the Financial Crimes space through a range of data preparation, modeling, and visualization techniques, including predictive analysis, pattern recognition and/or Machine Learning. Uses association rule learning, cluster analysis, anomaly detection, data analysis and visualization (e.g., PowerBI, Tableau), and object-oriented programming (Python, SAS) to identify trends from existing data reports and recommends strategies/analysis that should be performed to mitigate risks. Consults with the business to understand the business direction, environment and strategies for supported domains/clients; gathers requirements to recommend solutions. Advocates for self and teammates to encourage the growth of direct and indirect peers toward continual technical and soft skill progression. Serves as a resource for mathematical skills, business product knowledge, and/or Financial Crimes knowledge. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in financial crimes supporting and participating in stakeholder consultation, needs assessment, requirement translation and prescription of technology solution Previous experience gathering business requirements and applying business rules to recommend technology solutions. Demonstrated experience using fraud rules management to reduce or mitigate loss and fraud exposures. Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Knowledge of bank laws and regulations related to money movement and /or payments, including but not limited to Reg E, Reg CC, UDAAP, FACTA, and Reg Z. Strong written and verbal communication skills, with demonstrated ability synthesizing data and clearly reporting findings. What sets you apart: Prior fraud acquisition experience Fraud Analytics experience specific to retail banking, credit card, debit card, deposits, checking account Programming experience in data analysis tools, data visualizations, and developing analysis queries and automation techniques utilizing SQL, SAS, Tableau, and Snowflake System knowledge operating a fraud detection engine tool i.e. Actimize, PowerCurve Originations (PCO), Advanced Defense, Falcon Expert US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $153,080. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance for Executive team. This Executive should have expertise in Tech Risk Oversight - SLOD. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. *** Relocation assistance is available for this position *** The successful candidate will serve as a key advisor responsible for recognizing and reporting IT and IS strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT and IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to improve the ability to handle risk in an environment built by regulatory change and pioneering, new technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in leading overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, leading and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Proven experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services. 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. 3+ years experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years hands-on experience integrating security throughout the Software Development Lifecycle (SDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. For new hires starting in August, September, October, November and December we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio, Tampa and Colorado Springs office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security. What you'll do: Facilitate the member experience by answering phone calls, emails, and other requests from members. Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. Maintain required Property & Casualty (P&C) licenses and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience Ability to prioritize and multi-task, including navigating through multiple business applications What sets you apart: US military experience through military service or a military spouse/domestic partner Prior experience in a fast-paced contact center environment Compensation range: The hiring range for this position is: $46,370 - $50,300. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Bank Information Technology Governance Lead. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Supports the first line of defense in ensuring the effectiveness, application, and adherence to IT governance, risk management, and compliance programs within the Bank Technology Office. Leads and supports the design, implementation, and continuous improvement of IT governance, risk, and compliance programs within the Bank Technology Office. This role develops and enforces IT policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Collaborates with various stakeholders, including IT teams, business units, legal, and audit, to ensure integrated governance practices. Leads and supports the execution of the bank's first line IT Bank risk strategy aligned with Association risk and regulatory frameworks. Develops, coordinates, and enforces Bank IT and security policies, standards, and procedures to ensure regulatory compliance and risk mitigation. Participates and oversees audits, assessments, and reviews to monitor compliance with internal policies and external regulations. Assesses Bank IT activities for compliance with regulations such as GDPR, HIPAA, and PCI DSS. Serves as the primary liaison for regulatory bodies, ensuring timely reporting and responses to inquiries. Manages third party and regulatory responses, questionnaires. Maintains the Bank IT risk register and leads periodic risk assessments across technology operations. Provides strategic advice to senior management on Bank IT governance and compliance matters. Collaborates with IT, legal, procurement, and other stakeholders to ensure integrated governance practices. Provides input into the budget management process for Bank IT governance initiatives to ensure resources are allocated effectively and aligned with priorities. Assists in establishing, monitoring, and reporting on key performance metrics and reporting mechanisms for governance and compliance initiatives. Produces reporting documentation for Technology and Risk and Compliance Committees. Ensures that Bank IT continually meets any regulatory, statutory, and legal obligations, supports the organization's objectives, works within the defined ethical and cultural framework, and follows the IT governance framework. Oversees compliance responses ensuring that they are validated, communicated appropriately, and evidenced. Supports identification, assessment, and mitigation of risks related to Bank technology operations and monitoring, technology architecture and systems limitations and/or design and development. Supports ongoing oversight of affiliate agreements for IT services, ensuring FSB compliance and risk ownership. Reports on affiliate risk posture and mitigation efforts to senior leadership. Supports incident and issue management processes for Bank impacting technology issues, ensuring rapid triage, root cause analysis, and remediation. Mentors junior members of the IT governance team, providing guidance and support in their professional development. Leverages AI capabilities within the context of the IT Gov function as needed. Stays abreast of emerging technologies and regulations and ensuring IT alignment with business goals. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree). 8 years experience supporting IT governance, risk management, compliance, or IT audit activities, including 2 years experience in a team or people leadership role. In-depth knowledge of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST. Demonstrated experience in developing and implementing IT policies, standards, and procedures. Experience in coordinating IT audits and assessments, and ensuring compliance with regulatory requirements. Demonstrated experience in policy development, audit coordination, and risk-based compliance monitoring. A strong understanding of regulatory and compliance requirements applicable to the organization. Experience communicating technical information to non-technical audiences. Experience partnering with cross-functional team members to deliver results. Advanced knowledge of Microsoft products. What sets you apart: Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.). Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS) Work experience in highly regulated work environments including other large financial institutions Experience with data-driven analysis using AI tools and collaborating to drive process innovation Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision. Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER™ (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Bank Information Security Governance Senior. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Supports the first line of defense in ensuring the effectiveness of Information Security (IS) governance, IS risk management, and compliance programs within the Bank Technology Office. Collaborates with Information Technology (IT) and IS teams, business stakeholders, Compliance, Risk Management, Audit Services, and external parties to support IS governance and IS risk and compliance-based initiatives. Acts as a key liaison between the Association's IS function and various Bank business units, ensuring alignment with enterprise security policies and standards. Continuously monitors IS environments to identify emerging risks related to cybersecurity, infrastructure, applications, and third-party services. Provides consultative services across Bank. Provides expert insights on the development, implementation, and continuous improvement of IT governance frameworks (e.g., COBIT, ITIL) tailored to the Bank organization's specific needs and strategic objectives. Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures. Conducts forward-looking risk assessments for new technology initiatives, system changes, and digital transformation projects. Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures. Partners with and leads IT/IS teams to embed IS risk considerations early in the project lifecycle and ensure timely mitigation strategies. Leads the development, implementation, and continuous improvement of IT governance frameworks (e.g., COBIT, ITIL) tailored to the organization's specific needs and strategic objectives. Defines, maintains, and enforces IS policies, standards, and procedures to ensure compliance with relevant laws, regulations, and industry best practices. Ensures IS risk compliance with legal, regulatory, and contractual requirements, coordinating audits and assessments. Provides governance oversight for IS related initiatives, ensuring they adhere to established standards, policies, and risk management practices. Mentors junior members of the IS governance team, providing guidance and support in their professional development. Enhances, and maintains awareness of the risk governance framework and its elements (RCSA). Performs root cause analysis to determine likelihood, impact, and mitigation approaches of identified risks. Prepares metrics reporting and participates in the metrics refresh process. Maintains awareness of cloud computing principles and AI and understands potential IS risks inherent within this discipline. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years experience supporting IS governance, IS risk management, compliance, or IT audit activities In-depth knowledge and application of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST, CIS Controls and CMMC Experience working on and implementing IT and/or IS policies, standards, and procedures. Experience leading and coordinating IS audits and assessments and ensuring compliance with regulatory requirements. A strong understanding of regulatory and compliance requirements applicable to the organization. Ability to interpret complex IT/IS environments and detect early warning signals. Experience in identifying potential failure points and simulating risk scenarios. Proficiency in using data to identify trends, anomalies, and emerging risks. Understanding of cloud, cybersecurity, and digital transformation risks. Ability to articulate risk insights and influence stakeholders to take preventive actions. Familiarity with GRC platforms, vulnerability management tools, and risk dashboards. What sets you apart: Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.). Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS) Work experience in highly regulated work environments including other large financial institutions Experience with data-driven analysis using AI tools and collaborating to drive process innovation Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision. Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization. Compensation range: The salary range for this position is: $114,080-$218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Injury Adjuster- FPI, you will responsible to adjust non-attorney involved soft tissue bodily injury or auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, C Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. Training Schedule: Must be available to attend mandatory training for 5 weeks. PTO will not be permitted during these time frames. Work Schedule: Must be open and available to work any schedule assigned between Monday - Friday 7:00a.m - 7:30 p.m. What you'll do: Adjusts soft tissue, moderately complex and complex 1st party PIP/MP medical claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution. Delivers a best-in-class member service experience through setting appropriate expectations and proactive communication. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Exercise sound financial judgment and discretion in handling insurance claims. Knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 3+ years PIP/MedPay coverage handling experience. Ongoing Professional Development with a focus on Insurance. Bachelors Degree or higher. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JobID: 210686155 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $95,000.00-$130,000.00; Jersey City,NJ $95,000.00-$130,000.00; Chicago,IL $95,000.00-$107,000.00; Boston,MA $95,000.00-$123,500.00; Newark,DE $95,000.00-$107,000.00; Palo Alto,CA $95,000.00-$130,000.00; Seattle,WA $95,000.00-$130,000.00 About the Program At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program. Commercial & Investment Bank The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Group Overview: Payments: A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money and assets. We tackle complex challenges at every stage of the payment lifecycle and our industry-leading solutions facilitate seamless transactions across borders, industries and platforms. Operating in over 160 countries and handling more than 120 currencies, we are the largest processor of USD payments, with a daily transaction volume of $10 trillion. LOBs: Treasury Services, Trade & Working Capital, Kinexys, FIG Sales, Clearing, Liquidity, Digital Channels, eCommerce Sales, Commercial Card, Merchant Services, Strategy & Transformation What We Look For: Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.

JobID: 210690866 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $120,000.00-$120,000.00; New York,NY $125,000.00-$125,000.00 The JPMorganChase (JPMC) US Military Pathways Program offers a challenging and rewarding work experience that provides acclimation support, coaching and dedicated program managers, the opportunity to rotate into two, one-year roles, job skills training, networking with colleagues and senior level management, and the exposure needed to grow into a future leader across our most demanding business areas. As a Pathways Rotational Associate within JPMorganChase, you will be hired into the firm based on eligibility, organizational fit and interview performance and then work with program management to place into a specific role suitable to personal interest, skill, professional experience, and business priorities. Participants complete up to two different roles via one-year rotations in teams across JPMC lines of business which include Consumer & Community Banking, Corporate/Centralized Functions, Asset & Wealth Management and Commercial & Investment Banking. Lines of business rotation selections will be determined by location, and space availability. Rotations are housed within the following essential business areas: Operations / Technology, Cybersecurity / Client Engagement, Sales / Product Development / Analytics, Strategy / Communications, Marketing / Risk, Controls, Audit / Finance / Resource Management. Job Responsibilities: * Learn and contribute to assigned business area * Seek out and make connections across JPMC * Attend and participate in Pathways Program learning syllabus and extracurricular activities * Utilize transferable skills to make an impact to JPMC businesses * Take advantage of learning and development programs * Participate in mentorship program(s) * Interact with JPMC Sr. Managers and Veteran Sponsors across the firm * Perform Other Duties as assigned Required Qualifications, Capabilities and Skills * Minimum of BA / BS Degree required * Less than 4 years of separation from US Military service * US Military leadership experience, achieved through 5+years as a Commissioned Officer or typically through 8+ years as a Non-Commissioned Officer * Demonstrated experience with organizational and operational readiness, strategic planning and risk mitigation Selected candidates receive pre-hire guidance as well as an intensive overview of the organization and personalized onboarding support in their first 30 days. Continuous learning and development is provided over the program's 24 month period with the opportunity to rotate roles after 12 months. Each opportunity will be focused on individual development allowing you to grow in diverse skill areas such as project or business management, programming, client support, card services, relationship management, analytics, fraud protection an security, digital solutions, people development and more. Upon completion of the US Military Pathways Rotational Program, participants place out into full-time roles based on preference, performance and demonstrated growth potential. Pathways Rotational Program Locations * Columbus, OH * Plano, TX * Chicago, IL * Wilmington, DE * New York City, NY * Tampa, FL

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Transformation & Ventures team as we evolve our strategy and invest for the future. In this Business Strategist Lead role, you'll align strategy to our most critical investments and help shape our long-term direction. Perfect for someone who excels at driving impact and influencing across teams. As a dedicated Business Strategist Lead, you may also be responsible for managing and communicating the progress and outcomes of business strategic and operational efforts with senior leadership throughout the planning process and ongoing. Provides thought leadership, resources, support, guardrails, and guidance to enable senior leaders across CoSA and enterprise to achieve strategic goals. Contributes to the sustainability of CoSA and functional strategies while also ensuring all production and expense targets are achievable for the plan horizon. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leverage expert business acumen, critical thinking, abstract thinking, and empathy to independently reframe business problems into business opportunities. Develop custom project approaches to uniquely address the specific needs of each defined initiative, ensuring a deep focus on achieving business objectives. Continuously iterate and refine methodologies to optimize business development. Drive continuous improvement by iteratively refining methodologies and approaches to further evolve the business strategy discipline. Lead diverse audiences, including partners, senior executive leadership, stakeholders and users towards a shared vision and desired outcomes through impactful communication and engagement strategies. Conduct comprehensive strategic analysis employing advanced data analysis skills, to manipulate, interpret and study additional data sources to translate findings into comprehensive actionable insights for further business strategy development. Synthesize and interpret large amounts of quantitative and qualitative data to create narratives that communicate strategic recommendations These recommendations may include audience and market recommendations; vision, advantage, scope; experience guardrails; journey maps; prototypes; sketches; visual concepts; narratives; white papers; blueprints. Maintain a deep understanding of business needs, goals, and challenges and connects all aspects of the business strategy to tell a cohesive, impactful story aligning to the enterprise corporate strategy. Define and execute recommendations to enhance the business strategy practice, ensuring alignment of business strategies to the enterprise corporate strategy Elevate experience related opportunities to USAA strategic planning process. Execute and evolve functional strategies developed in partnership with the CoSA strategy team. Understand and supports the execution of functional, CoSA and enterprise strategies with functional implications. Partner with the CoSA strategy team on the USAA strategic planning process. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of business strategy experience to include 4 years of experience leading strategy engagements. Deep expertise in industries such as financial services and/or insurance. Ability to identify strategic needs and lead all aspects of projects with sound business recommendations and alignment with key business partners. Demonstrated experience influencing business decisions and driving strategic outcomes. Demonstrated experience translating complex business strategy and vision into an executable business process and technology plan and successfully delivering component. Demonstrated technical Consulting Skills including but not limited to, Hypothesis-driven problem solving; Primary Market research (e.g. interviews); Secondary Market research (e.g. desk research); Data analysis (e.g. what-if, sensitivity, etc.); Story Telling; PowerPoint / Excel; Presentation skills; Meeting Leadership Advanced quantitative, analytical, written, and oral communication, and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels. What sets you apart: Current or prior P&C insurance industry experience Experience creating strategy, building relationships, and managing executive stakeholders US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Duties: Advise Ultra High Net Worth (UHNW) clients in the Financial Services space on personal balance sheet asset allocation, investment management, wealth planning, credit, and banking needs holistically. Co-manage and oversee growth strategy for the Greater Sarasota market to help the firm generate new assets under management (AUM) annually. Responsible for recruiting new bankers, training new hires, mentoring junior talent, and managing event planning, marketing, and branding efforts, in order to deliver exceptional investment experiences that ultimately maintain and grow client assets. Analyze clients' trusts and estates plan and their equities and fixed income exposure to provide targeted financial advice and develop technical solutions that fulfill clients' needs and objectives in the short-, medium-, and long-term through a goals-based planning approach and portfolio construction. Deliver exceptional investments experience to maintain clients' assets and continually grow them. Generate new business amongst financial sponsor and financial executive community and acquire new client assets, both from existing client base and via new client acquisition. Partner with internal specialists to provide expertise in yacht, aircraft, and art lending, connecting clients to other lines of business at the firm. Write subscription lines and private equity partner group lending. Strictly adhere to all risk and control policies, regulatory guidelines, and security measures. QUALIFICATIONS: Minimum education and experience required: Master's degree in Management, Finance, Accounting, Economics, Law, or related field of study plus five (5) years of experience in the job offered or as SC Banker, Deals Associate/Advisor, Mergers and Acquisitions (M&A) Manager, Assistant Chief Investment Officer (CIO), or related occupation. The employer will alternatively accept a Bachelor's degree in Management, Finance, Accounting, Economics, Law, or related field of study plus seven (7) years of experience in the job offered or as SC Banker, Deals Associate/Advisor, Mergers and Acquisitions (M&A) Manager, Assistant Chief Investment Officer (CIO), or related occupation. Skills Required: This position requires five (5) years of experience with the following skills: providing financial services, including personal balance sheet asset allocation, investment management, wealth planning, credit advising, private banking, and holistic banking, to high-net-worth (HNW) and ultra-high-net-worth (UHNW) individuals; prospecting UHNW individuals whose investment portfolios total at least $25 million, and converting those UHNW prospects to clients; advising clients on targeted trusts and estate planning strategy, and developing solutions for strategic portfolio construction; developing new client relationships by prospecting, profiling, overcoming objections, negotiation, team selling approach, closing the sale, and asking for referrals; managing and deepening existing client relationships; and building relationships and working with professional centers of influence such as law firms, tax advisers, or the family office adviser community. This position requires five (5) years of experience with marketing the following investment products: managed portfolios; brokerage accounts; global equities; fixed income; mutual funds; ETFs; alternative investments, including private equity and hedge funds; commodities; foreign exchange; derivatives and structured products; deposit and lending products including margin loans and mortgages; and complex lending against illiquid or alternative assets. This position requires knowledge of the following: equities; fixed income; trust, estate, and succession planning concepts, including uses of trusts, corporate entities, and partnerships in personal and estate planning; and corporate trust, estate, and personal tax concepts, including personal and estate taxation. This position requires the following license(s): Series 66. Job Location: 2 North Tamiami Trail, Sarasota, FL 34236

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. As a Bilingual Spanish and English Speaking Account Service Specialist II within JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor. Job responsibilities Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products Demonstrate customer service expertise to interpret needs and deliver continuous insights Leverage multiple computer systems with efficiency, demonstrating adaptability and resilience Demonstrate both independently and collaboratively, driving team success and achieving goals Ensure all regulatory and departmental practices and procedures are followed diligently Maintain ownership of each customer interaction while treating them with respect and responding with empathy Required qualifications, capabilities, and skills Fluency in both Spanish and English, including reading and writing Two years of experience in customer interaction and support, either over the phone or in person, with the ability to multitask using computer systems and maintain accuracy Ability to adapt to new situations and successfully navigate diverse cultural contexts and workplace environments Ability to manage complex customer interactions using empathy, composure, and sound judgment Proven adaptability and efficiency in fast-paced, dynamic, and results-oriented settings Strong problem-solving skills with the capability to clearly present and explain solutions Quick learner of products and systems, with a proactive approach to embracing challenges, seeking feedback, and continuously improving performance to achieve goals Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting High school diploma or GED Preferred qualifications, capabilities, and skills Ability to use data to understand issues and opportunities Possess skills in using AI technology for automation and prompt writing Work Schedule Our operation is active 24 hours a day, 7 days a week. Candidates must be willing and able to work shifts within hours of 9:00 a.m. to 12:00 a.m., which may include evenings, weekends and holidays. This is an onsite position that requires 100% attendance during a three-month training program, held Monday through Friday between 8:00 a.m. to 6:30 p.m. Schedule may change depending on training needs. Please note that training hours may differ from your regular work schedule.

JobID: 210687404 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $78,000.00-$135,000.00; Jersey City,NJ $78,000.00-$135,000.00 At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring. The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide. The ReEntry Program is a 15-week fellowship program, beginning April 20, 202 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set. Please refer to our ReEntry Overview page for further information regarding the Program. Compliance at JPMorganChase The Compliance, Conduct and Operational Risk (CCOR) team works across all lines of business. Our team provides oversight of the firm's compliance, conduct and operational risk management activities within Firm's Risk Management and Compliance Function. We are responsible for the design and execution of the CCOR program, which consists of the second line of defense's responsibilities in managing the firm's compliance, conduct, and operational risk. CCOR establishes policies and standards which set forth the requirements for the LOBs and Corporate Functions regarding the management of compliance, conduct, and operational risk and enables oversight and independent assessment over compliance, conduct and operational risks inherent within the firm's activities. Job Responsibilities * Provide an independent, objective view of the business and/or function control environment * Participate in ongoing second line risk reviews and assessments to proactively identify and mitigate operational risks * Assess and aggregate risks across different lines of business and present results to relevant stakeholders on the team and the business * Collaborate and partner effectively with senior leaders and other lines of business and functions * Maintain ongoing financial and organizational discipline * Deliver against new regulatory, industry and internal requirements and standards * Promote the highest standard of culture and conduct by identifying, analyzing and escalating issues What We Look For * Currently on a voluntary career break of at least 2 years * Bachelor's degree * 3+ years of financial services experience within Compliance, Legal, Controls, Risk Management or similar area * Strong analytical and problem-solving skills * Strong organizational skills and attention to detail * Ability to manage multiple projects and deadlines * Exceptional interpersonal, verbal and written communication skills * Preferred experience in legal, governance, regulatory, operational risk, global financial crimes, AML/KYC, monitoring and testing, stress testing

JobID: 210689796 JobSchedule: Full time JobShift: Base Pay/Salary: Brooklyn,NY $76,000.00-$112,000.00; Washington,DC $76,000.00-$112,000.00 Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As Compliance Line of Business Sanctions Digital Assets Officer Associate in the Global Financial Crimes Compliance ("GFCC") Strategy Team, you will provide meaningful guidance to lines of business ("LOB") as it relates to internal JPMorgan Chase GFCC policies and standards as well as promote industry best practices and maintain oversight of the business execution. Your primary objective is providing support to the Commercial & Investment Bank Line of Business (LOB) in complying with the U.S. sanctions regulations administered by Office of Foreign Asset Control ("OFAC"). Additionally, this role will focus on adhering to the compliance requirements under the Firm's Sanctions Standards and will include supporting other projects/initiatives related to sanctions, including the Firm's digital assets initiatives, to help drive change and a strong compliance culture within the LOBs. Job responsibilities * Acting as a point of contact for LOB sanctions compliance issues and escalating U.S. Sanctions issues to GSC and Legal; * Provide guidance and support to the LOBs and Operations partners on the Sanctions Standards (implementation and interpretation); * Escalating significant sanctions-related issues for customer relationship and transaction due diligence reviews; * Research, analyze and provide recommended remediation efforts on Action Plans for clients/products that present sanctions and/or reputational risk; * Support general Compliance activities and other responsibilities, including special projects, implementation and maintenance of procedures, training, and ad-hoc reporting, as assigned; * Drive cross-LOB consistency within the sanctions organization and partner with other relevant Corporate GFCC functions; * Stay abreast of industry trends and sanctions changes in order to anticipate areas of focus and attention of regulators, keeping business management and Compliance colleagues informed Required qualifications, capabilities and skills * Minimum of 5 years relevant experience working with or in Compliance, Risk Management or Audit; * Bachelor's degree or equivalent experience required; * Knowledge of OFAC regulatory requirements; * Banking experience inclusive of knowledge on banking processes, products, and controls; * Ability to work independently on multiple assignments and meet deadlines in a fast paced environment; * Advanced problem solving and critical thinking skills; * Demonstrate strong organizational, analytical, negotiation, written and verbal communication skills with the ability to present complex information to senior management Preferred qualifications, capabilities and skills * Proven experience and extensive familiarity working in a complex multi-national organization

You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs. As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources. Job responsibilities Shares the value of Chase Private Client with clients that may be eligible Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week Adheres to policies, procedures, and regulatory banking requirements Required qualifications, capabilities, and skills Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role Compliance with Dodd Frank/Truth in Lending Act* High school degree, GED, or foreign equivalent Adherence to policies, procedures, and regulatory banking requirements Ability to work branch hours, including weekends and some evenings Preferred qualifications, capabilities, and skills Excellent communication skills College degree or military equivalent Experience cultivating relationships with affluent clients Strong team orientation with a commitment of long-term career with the firm Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: **************************************************************************

JobID: 210686147 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $100,000.00-$120,000.00; Chicago,IL $100,000.00-$120,000.00; Brooklyn,NY $100,000.00-$120,000.00 Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team. As a Sales Associate in Merchant Services, you will assist in contributing to new sales targets and portfolio revenue growth by supporting Merchant Services Business Development Officers. You will actively engage in meetings, seminars, client calls, etc. and develop a network of contacts. You will participate in the three-year development plan designed for a progression of job functions to develop skills over time for a successful career within the firm and ability to pursue more senior roles within Business Development, Relationship Management, or other functional areas within Merchant Services. Job responsibilities * Engage in activities such as call preparation, pitch books, and customer research that assist Merchant Services Business Development Officers in driving profitable revenue through selling * Ensure all client/prospect-facing materials are current and compliant * Develop account plans, briefing memos, and an understanding of competitors' products, positioning, and their shares of wallet within the client/prospect * Coordinate with product partners to develop solutions to identify cross-selling and client growth opportunities * Work with Business Development Officers on proposals including cost/benefit analysis, pricing, profitability models, and ensuring correct pipeline reporting * Understand segment strategies to assist in developing recommendations and/or opportunities and proposal/pitch book generation * Ensure efficient and effective onboarding of new clients and new services * Assist in finalizing sales through documentation coordination/negotiation and smooth handoff to implementation team * Coordinate Credit Risk, Know Your Customer, and other hierarchies with assigned Business Development Officers and Underwriters * Develop broad and deep knowledge of Merchant Services products and their application for clients/prospects * Identify and complete additional career development training (e.g., sales, credit, executive presence) Required qualifications, capabilities, and skills * Bachelor's degree or equivalent experience * Exceptional verbal and written communication skills * Strong organizational and planning skills * Ability to prioritize multiple initiatives * Strong interpersonal and relationship building skills * Client management experience * Ability to understand the Commercial Banking division and demonstrate the ability to speak to the firm's priorities, activities, and financial condition and performance

JobID: 210628741 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals. Job Responsibilities * Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. * Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. * Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. * Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals. * Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities, and Skills * Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment. * Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients. * Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs. * Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience. * Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity. * Ability to quickly and accurately learn products, services, and procedures. * Client service experience or comparable experience. * High school diploma or GED equivalent. Preferred Qualifications, Capabilities, and Skills * Strong desire and ability to influence, educate, and connect customers to technology solutions. * Cash handling experience.

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. **Job responsibilities** + Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm + Improve operational stability and availability through participation in problem management + Monitor production environments for anomalies and address issues utilizing standard observability tools + Assist in the escalation and communication of issues and solutions to the business and technology stakeholders + Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Proficiency in programming languages, including Python and SQL, along with experience using MongoDB + Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes + Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others. + Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework **Preferred qualifications, capabilities, and skills** + Knowledge of one or more general purpose programming languages or automation scripting + Hands-on experience with Windows, Linux, and networking protocols or languages JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $76,000.00 - $105,000.00 / year