Junior administrator job description

The Junior LMS Administrator maintains and supports the learning management system (LMS) to meet regulatory compliance needs and ensure data accuracy and integrity. The LMS serves both our internal Laserfiche employees and our Laserfiche users, so this role requires an understanding of organizational units in the LMS and the associated division(s). This role manages the L&D inboxes for internal employees and external users, and performs administrative functions within the LMS. The Junior LMS Administrator works closely with the L&D team to support the team's use of the LMS and collaborates with stakeholders as needed, especially to provide training-related metrics.
Eligible States for Remote Work : Arizona, California, Florida, Georgia, Hawaii, Maryland, Massachusetts, Minnesota, Nevada, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC, West Virginia and Wisconsin

What You'll Do :
Manages LMS functions which include monitoring course content, course completions, and evaluation processes to ensure processes are completed within given timeframes Creates learning objects in the system, including but not limited to online eLearning classes, instructor-led training, videos, curricula, and PDFs/materials Maintains data integrity rules and processes for the LMS Investigates and resolves any data or system inconsistencies or discrepancies Compiles metrics for monthly usage reporting and training content adoption Provides ongoing technical support to the learning management system Works with members of L&D and stakeholders to ensure proper setup and system support for learning activities within the LMS Manages training-related purchase order requests Manage the inbox for end users and the inbox for employees
What We're Looking For
:

Proficiency in Windows, including Microsoft Word, Excel, Outlook, and PowerPoint Strong attention to detail and data accuracy Ability to effectively communicate with vendor's software support staff regarding system specific issues Ability to establish and maintain effective and cooperative working relationships with members of L&D and stakeholders
Preferred Education and Experience:
Bachelor's Degree Experience with online learning management systems Familiarity with Cornerstone OnDemand (CSOD) Familiarity with Learning & Development processes
#LI-Remote
#LI-Hybrid


What We Offer
:

Remote work opportunities + hybrid work arrangement Temporary or permanent workplace relocation in states we have a business presence Paid volunteer days to give back to the community 15 days of paid time off (to start) + 4-day year-end closure + 3 additional 'me' days 9 days of paid public holidays Generous 401 (k) employer match contribution Professional development and career growth opportunities Mentorship program participation to inspire the rising leaders of Laserfiche Employee Resource Groups (ERG) and opportunities to contribute to our DEI initiatives Employee Referral Program


About Us
:
Laserfiche is the leading SaaS provider of intelligent content management and business process automation. Customers in 5+ industries use Laserfiche cloud-first development approach to boost productivity, scale their business and deliver digital-first customer experiences.

Laserfiche employees in offices around the world are committed to the company's vision of empowering customers and inspiring people to reimagine how technology can transform lives.

Click
here
to learn more about Life at Laserfiche.


Diversity
:
Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions - such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination - without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law.

Challenging Today. Reinventing Tomorrow.

We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.

At Jacobs, we challenge the status quo and redefine how to solve the world's greatest challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world.

Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow

Your Impact:

This Supply Specialist Jr. position will be part of the MARSOC staff located at Stone Bay, Camp Lejeune, NC.

In this Supply Specialist Jr. (Admin Associate Jr.) position, the incumbent will perform the full spectrum of Supply function duties and responsibilities to include but not limited to requisitioning, reconciliation, Due and Status File (DASF), Mechanized Allowance List (MAL), Consolidated Memorandum Receipt (CMR), Fiscal, and other related specialty areas.

The Contractor shall maintain and prepare necessary accounting and supply documents, custody records, perform reconciliations using AIS such as: GCSS-MC; Procurement Request (PR) Builder; G-Invoicing, Wide Area Workflow (WAWF); Standard Accounting Budgeting and Reporting System (SABRS); SABRS Management Analysis Retrieval System (SMARTS); Defense Property Accountability System (DPAS) and SSAVIE.

#ANSDefense #MOIP #cjpost

Here's What You'll Need:

Minimum Education/Experience Requirements: High School or GED equivalent and Four (4) years of relevant, progressive experience or equivalent combination of education and experience. It is imperative that the incumbent possess current GCSS-MC specific experience and expertise.

Must possess an active Secret Security Clearance.

Essential Functions

Work will be performed inside a large facility. Work assignments vary based on client requirements. Position could require some night and weekend work. Some travel may be required based on client requirements.

Physical Requirements

Work may involve sitting or standing for extended periods of time. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 50 lbs. Must have sufficient mobility, included but not limited to: bending, reaching, turning and kneeling to complete daily duties in a timely and efficient manner.

Equipment and Machines

General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other work related tools as required.

Attendance

Work assignments dependent on requirements by the client. It is important to be able to work at least 8 hours a day for 5 days per week (Monday through Friday). Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements.

Other Essential Functions

Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client's standards. Must not pose a safety hazard to employees working in the same general area.

The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), in order to be granted a clearance you will be required to relinquish your citizenship in the foreign country.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

Role and Responsibilities

Summary

The Junior System Center Configuration Manager (SCCM) Administrator/Server Administrator participates in all aspects of design, analysis, implementation and support of systems, software or other solutions to Information Technology and acts as contributing member for all assigned projects.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Participate in design, planning, installation, and support of operating systems, applications, and services.
• Participate in management of OSD process - building, capturing, and updating Windows 10 images.
  • Windows Desktop OS Deployment.
  • Maintain endpoint imaging deployment tasks including optimization of deployment/management processes.
  • Create and maintain driver packages for supported systems (HP Desktops/Workstations, Laptops, All-in-ones).
• Participate in SCCM Application Publishing for Windows workstations.
• Customize device collections for targeted installation/reporting for Windows desktops.
• Customize software packages/installs for 3rd party applications and Software Updates for Windows desktops.
• Curate and maintain the Software Center application portal.
• Maintain system documentation, inventory management, and provide customized reports.
• Ongoing endpoint management for client Windows workstation, including OS version upgrades and monthly patch roll-outs to all CAE USA supported systems/devices.
• Deploy and manage the Configuration Manager client across multiple sites/locations.
• Management of PatchMyPC 3rd party update service.
• Deploy, troubleshoot, and manage Bit locker encryption on Windows workstation devices.
• Liaises with end-users, management and other systems departments.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required.
• Perform routine problem analysis and resolution design for systems and applications.
• Perform and test routine system backups and restores.
• Maintain reports regarding system downtime, plans for preventative maintenance, and disaster recovery.
• Create and maintain documentation of IT configuration, processes, and procedures
• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department management
• Participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices and regulatory requirements
• Exercises independent judgment in the planning, scheduling, organizing, controlling and monitoring of IT projects
• On-call for production system support

Qualifications and Education Requirements

• BS degree in computer related curriculum and 3 years network and operating system experience, or AA degree and 4 years experience in network and operating system design, test and maintenance or equivalent related experience
• Solid understanding of Windows Server technologies (2008 R2-2019 preferred)
• Solid understanding of Active Directory administration, DFS, DNS, DHCP, and Group Policy management
• Knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc)
• Solid understanding of desktop operating system (Windows 10), application, network, and hardware installation and maintenance procedures and techniques
• Must be self-motivated and able to work in a team environment
• Familiarity with Information Assurance programs is a plus
• Must have well refined troubleshooting skills, ability to determine the root cause of a problem and identify and resolve systemic problems
• Ability to manage multiple tasks, while effectively focusing on priority issues.
• Ability to create, document, and follow processes and procedures.
• Experience with virtualization (VMware or HyperV) a plus, but not required
• Incumbent must be eligible for DoD Personal Security Clearance

Preferred Skills

• Experience with SAN and Backup technologies (Nimble, Cohesity, Veeam, and/or DataDomain)
• Experience with any of the following:
  • Microsoft System Center Configuration Manager (SCCM) or Windows Server Update Services (WSUS)
  • Microsoft Exchange Server (2013, 2016)/Exchange Online
  • Microsoft SQL Server (2008-2016)
  • Microsoft Internet Information Server (IIS 7.x-10.x),
• Enterprise Antivirus Management server technologies (TrendMicro, Symantec Enterprise Protection Manager, etc.)
• Experience with system monitoring suites (Solarwinds, WhatsUp Gold, Nagios, etc.)
• Microsoft Certified Professional, VMware Certified Associated, A+

Security Responsibilities

Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

• Incumbent must be eligible for DoD Personal Security Clearance.

Work Environment

• Duties performed in an office environment and manufacturing facility.
• Must be able to work overtime, on and off-shifts as required.
• The employee is on call 24x7 for the resolution of problems and issues.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Employee is regularly required to sit, talk or hear, in person, in meetings and by telephone.
• Manual dexterity to operate computers or other standard office equipment; and reach with hands and arms.
• Able to support rack mounted equipment (up to 7 feet off the ground)

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

CAE USA Inc. is an EOE/AA employer and gives consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here EEO is the Law poster

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

#LI-KP1

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.