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What does a junior administrator do?

Updated January 8, 2025
8 min read
Quoted expert
Dr. Richard Huff Ph.D.

Junior administrators are responsible for directing operations, improvements in office policies, and managing the work system. They act as mentors to a particular company administrator and work daily on various secretarial and administrative support tasks. Their duties include coordinating administrative roles and duties as well as answering calls and messages related to delivery and procurement. Also, they manage the team and design programs for the director and maintain the security and accuracy of facility records. Additionally, they participate in staff recruitment and training, as well as their supervision and implementing disciplinary actions.

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Junior administrator responsibilities

Here are examples of responsibilities from real junior administrator resumes:

  • Manage the storage infrastructure for virtualization, high availability systems and data consolidation.
  • Develop and maintain various Unix shell scripts to test hard drive performance.
  • Install, configure, maintain and administer Linux / UNIX operating systems and components.
  • Configure, assemble and install microcomputers, workstations and/or peripheral equipment.
  • Standardize workstations with baseline software after identifying software deficiencies throughout the local area network.
  • Monitor network to ensure availability to all system users and perform necessary maintenance to PC support availability.
  • Result in improve customer satisfaction with quality of data, reduce representative training time, and decrease infrastructure support costs.
  • Test and perform QC verification of web application releases in coordination with the software QA group.
  • Implement Nagios and SiteScope monitoring tools for monitoring and eliminating systems downtime.
  • Monitor and network for delivery issues in an NOC environment utilizing Solarwinds.

Junior administrator skills and personality traits

We calculated that 10% of Junior Administrators are proficient in Troubleshoot, Cloud, and Technical Support. They’re also known for soft skills such as Analytical skills, Communication skills, and Problem-solving skills.

We break down the percentage of Junior Administrators that have these skills listed on their resume here:

  • Troubleshoot, 10%

    Identify, troubleshoot, analyze, resolve, track, escalate and accurately resolve various technical Problems.

  • Cloud, 7%

    Cloud security solutions through AVG Anti-Virus Cloud Care installs subscription sales, services, reoccurring revenues.

  • Technical Support, 6%

    Provided technical support for contractors and in-house development staff.

  • Customer Service, 5%

    Provided a positive customer service in a high volume call center environment

  • JR, 5%

    General Fund Enterprise Business System (GFEBS) Jr.

  • Unix, 5%

    Created Batch L files for UNIX system.

Most junior administrators use their skills in "troubleshoot," "cloud," and "technical support" to do their jobs. You can find more detail on essential junior administrator responsibilities here:

Analytical skills. The most essential soft skill for a junior administrator to carry out their responsibilities is analytical skills. This skill is important for the role because "administrators need to evaluate networks and systems to make sure that they perform reliably and to anticipate new requirements as customers’ needs change." Additionally, a junior administrator resume shows how their duties depend on analytical skills: "manage & maintain windows [ ] servers in houston & nj datacenter environment. "

Communication skills. Many junior administrator duties rely on communication skills. "administrators must describe problems and their solutions to non-it workers.," so a junior administrator will need this skill often in their role. This resume example is just one of many ways junior administrator responsibilities rely on communication skills: "ensured communications uptime for video conferencing, pbx patch panel support, voip phone systems, and mobile phones. "

Problem-solving skills. junior administrators are also known for problem-solving skills, which are critical to their duties. You can see how this skill relates to junior administrator responsibilities, because "administrators must quickly resolve problems that arise with computer networks." A junior administrator resume example shows how problem-solving skills is used in the workplace: "used troubleshooting practices to determine issues and resolved them in a timely manner to ensure customer service was maintained. "

Most common junior administrator skills

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Compare different junior administrators

Junior administrator vs. Administrative technical support

Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.

We looked at the average junior administrator salary and compared it with the wages of an administrative technical support. Generally speaking, administrative technical supports are paid $17,300 lower than junior administrators per year.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both junior administrator and administrative technical support positions are skilled in troubleshoot, technical support, and customer service.

While similarities exist, there are also some differences between junior administrators and administrative technical support. For instance, junior administrator responsibilities require skills such as "cloud," "jr," "java," and "travel arrangements." Whereas a administrative technical support is skilled in "phone calls," "data entry," "desk support," and "sharepoint." This is part of what separates the two careers.

Administrative technical supports tend to reach similar levels of education than junior administrators. In fact, administrative technical supports are 0.9% less likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

Junior administrator vs. Assistant systems administrator

Assistant systems administrators are responsible for supporting a team with their day-to-day operations of a company's computer systems and networks. They perform varied tasks, including monitoring, maintaining, and testing internet performance, ensuring the availability of computer networks for all users, and troubleshooting system failures and computer hardware and software issues. Assistant systems administrators may conduct training and support other network users within the organization. Additional tasks also include monitoring and evaluating the efficiency of operations and preparing systems and software documentation.

A career as a assistant systems administrator brings a lower average salary when compared to the average annual salary of a junior administrator. In fact, assistant systems administrators salary is $23,276 lower than the salary of junior administrators per year.Only some things about these jobs are the same. Take their skills, for example. Junior administrators and assistant systems administrators both require similar skills like "troubleshoot," "customer service," and "unix" to carry out their responsibilities.

Each career also uses different skills, according to real junior administrator resumes. While junior administrator responsibilities can utilize skills like "cloud," "technical support," "jr," and "java," assistant systems administrators use skills like "patients," "payroll," "powerpoint," and "bed facility."

On average, assistant systems administrators earn a lower salary than junior administrators. Some industries support higher salaries in each profession. Interestingly enough, assistant systems administrators earn the most pay in the health care industry with an average salary of $46,025. Whereas junior administrators have higher pay in the finance industry, with an average salary of $83,047.In general, assistant systems administrators achieve similar levels of education than junior administrators. They're 4.8% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for junior administrators in the next 3-5 years?

Dr. Richard Huff Ph.D.Dr. Richard Huff Ph.D. LinkedIn profile

Assistant professor, assistant chair, Virginia Commonwealth University

The emphasis on data-driven public policy, management, and decision making will continue to require a creative and ethical approach to data analytics. Public agencies will have a need for technical expertise tempered with the recognition of the increasing demands for high levels of trust among stakeholders for how data is safeguarded and managed.

As custodians of sensitive data, in many cases, there is a demand for a high level of trustworthiness to be earned by public officials. I would expect agencies will need to set a high bar for ethical standards and communicate them consistently. This will be particularly true for developing and using artificial intelligence (AI). While the future public servant will need a grounding in understanding, interpreting, and using data in meaningful ways, there will continue to be a critical need for ethical sensitivity and reasoning to ensure public policies and programs heed increasing demands for social equity and justice. Technology advancements are unavoidable for the foreseeable future and need to be harnessed and applied appropriately by professional, principled, and ethical public servants.

Junior administrator vs. Information technology administrator

An Information Technology (IT) administrator is an individual responsible for managing the day-to-day operation of an organization's IT systems and ensuring that the systems are running effectively. IT administrators must conduct consistent analyses of the computer system and install updates when needed. They are required to assess the organization's security programs and run the system for viruses and spyware. IT administrators also extend support to the organization's end-users and train them on desktop applications.

On average scale, information technology administrators bring in higher salaries than junior administrators. In fact, they earn a $9,142 higher salary per year.By looking over several junior administrators and information technology administrators resumes, we found that both roles require similar skills in their day-to-day duties, such as "troubleshoot," "technical support," and "customer service." But beyond that, the careers look very different.

The required skills of the two careers differ considerably. For example, junior administrators are more likely to have skills like "cloud," "jr," "java," and "office equipment." But a information technology administrator is more likely to have skills like "database," "vmware," "switches," and "pc."

Information technology administrators earn the best pay in the finance industry, where they command an average salary of $93,678. Junior administrators earn the highest pay from the finance industry, with an average salary of $83,047.When it comes to education, information technology administrators tend to earn similar degree levels compared to junior administrators. In fact, they're 0.8% less likely to earn a Master's Degree, and 0.4% less likely to graduate with a Doctoral Degree.

Junior administrator vs. Help desk administrator

Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.

Help desk administrators tend to earn a lower pay than junior administrators by an average of $14,255 per year.According to resumes from junior administrators and help desk administrators, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "troubleshoot," "technical support," and "customer service. "

Even though a few skill sets overlap between junior administrators and help desk administrators, there are some differences that are important to note. For one, a junior administrator might have more use for skills like "cloud," "jr," "java," and "office equipment." Meanwhile, some responsibilities of help desk administrators require skills like "desk support," "phone calls," "remote desktop," and "os. "

The finance industry tends to pay the highest salaries for help desk administrators, with average annual pay of $56,503. Comparatively, the highest junior administrator annual salary comes from the finance industry.The average resume of help desk administrators showed that they earn similar levels of education compared to junior administrators. So much so that theyacirc;euro;trade;re 3.9% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.2%.

Types of junior administrator

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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