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Top 50 Junior Assistant Manager Skills

Below we've compiled a list of the most important skills for a Junior Assistant Manager. We ranked the top skills based on the percentage of Junior Assistant Manager resumes they appeared on. For example, 23.6% of Junior Assistant Manager resumes contained Customer Service as a skill. Let's find out what skills a Junior Assistant Manager actually needs in order to be successful in the workplace.

These are the most important skills for a Junior Assistant Manager:

1. Customer Service

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high Demand
Here's how Customer Service is used in Junior Assistant Manager jobs:
  • Received multiple reviews acknowledging my level of dedication to excellent customer service.
  • Managed support system engineers performing on-site customer service and maintenance.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Provided customer services including answering customer complaints and inquiries.
  • Provide excellent customer service to ensure customer retention.
  • Received recognition for exceptional customer service including problem-solving.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Assured clients with outstanding customer service that quality and precision of work were attained to technical standards.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Identified and recommended methods to improve work processes, customer service and financial performance.
  • Directed workers in sales, inventory, checking cash receipts, customer service.
  • Provide excellent customer service with detailed knowledge of Rainbow policies and procedures.
  • Provided excellent customer service while scanning customer's purchases.
  • Team up with co-workers to ensure proper customer service.
  • Practice and develop excellent customer service skills.
  • Key holder opening and closing, managing paperwork, schduling, cleaning, customer service.
  • Inventory management, teamwork, customer service and sales.
  • Provide after sales customer service * Conducts Inventory
  • Displayed excellent customer service Assisted in store maintenance Responsible for organization of tasks and money handling
  • Assist Team members with any management needs Open/closing duties Customer service

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1 Customer Service Jobs

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2. Sales Floor

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high Demand
Here's how Sales Floor is used in Junior Assistant Manager jobs:
  • Monitored sales floor to ensure customer satisfaction.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking Inventory.
  • Merchandised sales floor, including creation of visual displays, according to company line sheets and directives.
  • Processed shipment as well as marketed on the sales floor.
  • Maintained cleanliness and presentation of stock room and sales floor.
  • Assist customers in finding items on the sales floor.
  • Stock and setup displays of merchandise on sales floor.
  • Process inventory and stock merchandise onto sales floor.
  • Maintained the appearance of the sales floor.
  • Maintain and Stock the sales floor
  • Ensured continuous flow of merchandise from stock room to sales floor Implemented new floor plans and visual placement of merchandise.
  • Operate registers, assist customers, stock merchandise onto the sales floor.

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3. Bank Deposits

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high Demand
Here's how Bank Deposits is used in Junior Assistant Manager jobs:
  • Assist store manager with closing duties: including handling large sums of money and completing nightly bank deposits
  • Complete required paperwork, including deposit worksheets, store sales logs, supply orders and bank deposits.
  • Open/Closed store, made bank deposits, assisted customers with purchases and returns, and check-out.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Supervised sales staff, trained new employees, prepared bank deposits and work schedules.
  • Make Daily bank deposits for both pick up and drop off of cash.
  • Prepared daily bank deposits and reconciled money in store safe.
  • Bank deposits, cash and credit handling, safe verification.
  • Counted cash drawers and made bank deposits.
  • Prepared daily sales reports and bank deposits.
  • Prepare and transport bank deposits.
  • Submit cash reports Follow up on return credit charges Daily bank deposits

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4. Store Procedures

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Here's how Store Procedures is used in Junior Assistant Manager jobs:
  • Guarantee and ensure all store procedures are carried out thoroughly as required through Company policy

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5. Sales Goals

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Here's how Sales Goals is used in Junior Assistant Manager jobs:
  • Assist store manager with store operations, train new employees, floor sets, payroll, scheduling and sales goals.
  • Helped drive sales goals and achieve monthly quotas.
  • Meet daily/weekly sales goals Prepare inventory Assign daily duties for sales associates
  • Motivated sales staff Achieved sales goals using suggestive selling Daily sales operations Shipping and receiving

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6. New Merchandise

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Here's how New Merchandise is used in Junior Assistant Manager jobs:
  • Analyzed new merchandise trends to project future inventory needs.
  • Input data of new merchandise per daily deliveries.
  • Placed new merchandise on display.
  • Receive and acknowledge new merchandise.

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7. Retail Store

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Here's how Retail Store is used in Junior Assistant Manager jobs:
  • Received company's highest sales award for being District of Tulsa's #1 Retail Store.

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79 Retail Store Jobs

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8. Loss Prevention

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high Demand
Here's how Loss Prevention is used in Junior Assistant Manager jobs:
  • Experience implementing projects to increase loss prevention awareness.
  • Provided support regarding loss prevention.
  • Open and closing the store* Provide excellent customer service* Supervises employees over tasks* Control loss prevention and payroll
  • Complied with loss prevention and cashiering procedures as well as handling daily register and bank deposits.
  • Prepared bank deposits, loss prevention forms and void transaction forms.
  • Implement and follow all loss prevention procedures to minimize store shrinkage.
  • Maintained inventory, finance and loss prevention services during shift.
  • Communicate monthly with District Manager on loss prevention data.

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9. Daily Operations

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Here's how Daily Operations is used in Junior Assistant Manager jobs:
  • Ensured seamless flow of daily operations by completing and organizing necessary paperwork.
  • Executed all daily operations of store including making deposits, scheduling, daily paperwork, and store merchandising.
  • Utilized MS Office, Lotus Notes, MS Outlook, MS Excel for daily operations.
  • Assist the store manager and co- manager in daily operations.
  • Supervised 8+ employees to maintain daily operations.
  • Oversee daily operations of clothing store...

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10. JR

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Here's how JR is used in Junior Assistant Manager jobs:
  • Started at the entry level position and worked my way to Jr.
  • Serve Safe Licensed, Management trained, Course OJT Jr Mgmt 1-4 complete.
  • Store maintenance Visual Merchandising Processed and put out shipment Promoted to Jr. Assistant Manager Kept/organize paperwork Checked inventory supervised sales associates markdowns

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11. Customer Complaints

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high Demand
Here's how Customer Complaints is used in Junior Assistant Manager jobs:
  • Increased sales productivity, resolved customer complaints.
  • Handled customer complaints maintaining a positive store experience for other customers upon their entrance into the store.
  • Handled minor customer complaints and issues, and took the proper action when needed.
  • Handled customer complaints, cash control, and supervised and motivated employees.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Assisted patrons with selections and resolved customer complaints and concerns.
  • Resolve customer complaints regarding sales and service.
  • Answered customer complaints and inquiries.
  • Resolve customer complaints if any.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Greet clients and check them in/ out File paperwork for memberships Direct calls and receive appointments Handle customer complaints

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12. Company Policies

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high Demand
Here's how Company Policies is used in Junior Assistant Manager jobs:
  • Played a proactive role in carrying out all company policies and setting a good example for associates.
  • Enforced all company policies and procedures, including health, safety, and security.
  • Interpret and communicate work procedures and company policies to staff.
  • Trained new team members on company policies and procedures.
  • Understand and comply with all company policies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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13. RAN

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Here's how RAN is used in Junior Assistant Manager jobs:
  • Monitored and managed operational activities - Directed the branch/store/bank operational risks, financial aspects and QA and audit processes.
  • Helped customers by providing information; answering questions; obtaining merchandise requested and completing payment transactions.
  • Managed and closely supervised operations for busy restaurant as well as providing employees direction.
  • Provided outstanding employee management - developing and mentoring other restaurant employees.
  • Arranged and rotated merchandise for optimal product placement and maximize sales
  • Maintained professional appearance of store and verified quality of merchandise.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Mentored new scouts by training necessary skills to accomplish rank requirements from Scout rank to Life rank.
  • Filed paper work and handle the money transactions as well as the safe being accounted for.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Worked closely with the district manager to formulate and build the store brand.
  • Ensured company standards are met for store and associate appearance at all times.
  • Assigned user accounts and granted permissions to shared resources within Active Directory.
  • Achieved shift goals for payroll, store shrink and transactions.
  • Ticket, arrange and display merchandise to promote sales.
  • Arrange, organize and display merchandise.
  • Maintained daily record of all transactions.
  • Complete sales transactions on register.
  • Maintained store appearance, updated floorset monthly while maintaining a fashion story in display windows.
  • Obtained Eagle scout rank Organized events for 50+ members Worked with fellow members in solving problems and accomplishing goals

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14. Credit Card Transactions

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high Demand
Here's how Credit Card Transactions is used in Junior Assistant Manager jobs:
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Operated a cash register to process cash, check and credit card transactions.

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15. Open Store

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16. Close Store

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Here's how Close Store is used in Junior Assistant Manager jobs:
  • Cashier, Stock, Greeter Shoe Department Manager paper work Bank deposit Open close store Receiving/sending shipment Supervised sales associates Stock merchandise
  • Cashier, cleaning, stocking, floor room set up, open/close store.
  • Open and close store on time
  • Open and close store Count out registers when store is closed Recorded monthly inventory of all items, ordering/purchasing to ensure budget
  • Train and supervise two to five employees open and close store customer service cashier Reach daily sales goals Bank deposits
  • Manage a 3-5 person shift Prevent store lost at all levels Open and close store
  • Open and Close Store * Merchandise Floor * Make daily sale goals * Acknowledge incoming freight
  • Supervised Store * Open/Close Store Procedures * Filed Paperwork * Cash Handling * Stocked * Data Entry For Weekly Store Numbers

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17. Inventory Control

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Here's how Inventory Control is used in Junior Assistant Manager jobs:
  • Assisted manager in all daily store operation, inventory control, coordinated visual displays and merchandising.
  • Inventory control, sales and promotion of product, store operations.
  • Managed inventory control -Off and on site In charge of hiring, buying, and all social media channels.

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18. Data Entry

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Here's how Data Entry is used in Junior Assistant Manager jobs:
  • Assist in administrative tasks including filing member folders, maintenance, and data entry of client records and surveys.
  • Interacted with customers Developed sales documents Managed data entry and maintained client files

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19. Phone Calls

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Here's how Phone Calls is used in Junior Assistant Manager jobs:
  • Experience with answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
  • Answer Phone calls and type the meetings that we have once a month.
  • Answer phone calls, and take messages.

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20. Company Standards

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Here's how Company Standards is used in Junior Assistant Manager jobs:
  • Assist in managing and controlling the operations of the store to ensure that company standards and expectations are consistently met.
  • Guide employees in achieving company standards by controlling problems, identifying trends, solving personnel issues, and rewarding accomplishments.
  • Ensured store maintenance, cleaning and appearance was up to company standards at all times.
  • Communicate any variances to company standards to the SM/DM/RM.

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21. Email

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Here's how Email is used in Junior Assistant Manager jobs:
  • Provided customer service and support for students seeking assistance regarding their email accounts and access to the CUNY Portal.
  • Manage payroll, scheduling, reports, email, inventory, and log of daily deposits.
  • Establish and grow relationships with internal and external customers through telephone, email and personal visits.
  • Check all emails and shipments that come in and out of the store.
  • Archive email messages accordingly to ensure new messages will be received.9.

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22. Oversaw

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Here's how Oversaw is used in Junior Assistant Manager jobs:
  • Managed home delivery and oversaw assembly In charge of window displays and all in store product display.
  • Managed and oversaw current procedures and structural developments Cleaned and organized construction site Ordered and received supplies and materials LEADERSHIP

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23. Daily Tasks

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Here's how Daily Tasks is used in Junior Assistant Manager jobs:
  • Assigned daily tasks to store associates.
  • Assigned daily tasks to servers.
  • Assist managers in daily tasks.
  • Assigned daily tasks to associates Opened/closed and balanced registers at start and end of day Processed shipment

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24. Sales Activities

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25. Staff Members

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26. Floor Plans

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Here's how Floor Plans is used in Junior Assistant Manager jobs:
  • Greet customers, reach sales goals, audits, changes floor plans, shipment and operate register sales

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27. Front Desk

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Here's how Front Desk is used in Junior Assistant Manager jobs:
  • Maintain professionalism at front desk and reception area.

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28. Stock Crew

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29. Satisfactory Service

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average Demand
Here's how Satisfactory Service is used in Junior Assistant Manager jobs:
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

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30. Financial Transactions

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low Demand
Here's how Financial Transactions is used in Junior Assistant Manager jobs:
  • Handled financial transactions (currency, checks, credit) promptly, efficiently, and successfully.
  • Handle financial transactions when articles were picked up by client.

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31. POS

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low Demand
Here's how POS is used in Junior Assistant Manager jobs:
  • Referred difficult issues to upper management while maintaining positive rapport with customer.
  • Preformed opening and closing procedures including preparing and delivering deposit.
  • Assisted in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly.
  • Inventoried supplies, completed morning & evening company reports, bank deposits, supervised employees
  • Experienced in schedule, key holder, bank deposits, shipping and receiving.
  • Control of company assets, including deposits, inventory, and payroll.
  • Restocked items and bagged orders; Processed shipment and prepared daily deposits.
  • Interact with the customers on possible solutions to their different financial problem.
  • Conducted inventories, count outs, bank deposits, generated shift schedules.
  • Maintained composure and patience in face of difficult customer situations.
  • Prepared and delivered daily store deposit to the bank.
  • Drop off nightly deposits and do the paperwork needed.
  • Add postings and managed Social Media Sites/ Website.
  • Preformed post voids, refunds, no sales.
  • Manage the money that we deposit daily.
  • Deposited checks and cash in bank.
  • Count money and make bank deposits.
  • Handle the register and deposits.
  • Possessed management ability and demonstrated efficiency in providing service in a timely manner.
  • communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

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32. Training Programs

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33. Entire Store

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Here's how Entire Store is used in Junior Assistant Manager jobs:
  • Assume responsibility of the entire store in the absence of the Store Manage.
  • Maintained visually appealing and effective displays for the entire store.
  • Performed inventory of entire store as needed for management and corporate offices.

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34. Product Knowledge

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Here's how Product Knowledge is used in Junior Assistant Manager jobs:
  • Shared product knowledge with customers while making personal recommendations.
  • Delivered product knowledge and specifications to customers.

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35. Process Merchandise Returns

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36. Professional Environment

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Here's how Professional Environment is used in Junior Assistant Manager jobs:
  • Create and promote a friendly professional environment with customers, ensure customer service is being maintained throughout the business day.
  • Focused on details while ensuring that procedures and policies are followed in a fun, professional environment.
  • Create and promote a friendly, professional environment with customers, supervisors, and co-workers.

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37. Current Promotions

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Here's how Current Promotions is used in Junior Assistant Manager jobs:
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

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38. Customer Questions

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Here's how Customer Questions is used in Junior Assistant Manager jobs:
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Answer customer questions and concerns and provide information about store policy and procedures.
  • Responded to customer questions and complaints.

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39. Greeting Customers

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Here's how Greeting Customers is used in Junior Assistant Manager jobs:
  • Give customer service by greeting customers and creating a friendly environment.

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40. Positive Attitude

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41. Company Demands

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Here's how Company Demands is used in Junior Assistant Manager jobs:
  • Reorganized the sales floor to meet company demands.

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42. Customer Orders

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Here's how Customer Orders is used in Junior Assistant Manager jobs:
  • Recorded customer orders and repeated them back in a clear, understandable manner.

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43. Merchandise Presentation

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Here's how Merchandise Presentation is used in Junior Assistant Manager jobs:
  • Execute and maintain basic and enhanced merchandise presentation standards.

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44. Customer Sales

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Here's how Customer Sales is used in Junior Assistant Manager jobs:
  • Processed and handle customer sales, exchanges and refunds using POS.
  • Created strategies to develop and expand existing customer sales, which resulted in increase in monthly sales.

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45. Weekly Schedules

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46. Store Policies

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Here's how Store Policies is used in Junior Assistant Manager jobs:
  • Assist with new employee training including store policies, services and register operations.

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47. Sales Receipts

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Here's how Sales Receipts is used in Junior Assistant Manager jobs:
  • Supervised sales associate with inventory, reconciled sales receipts, operating records and daily accounting transactions.

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48. New Associates

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Here's how New Associates is used in Junior Assistant Manager jobs:
  • Solved unresolved customer issues, and trained new associates.

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49. Store Items

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50. Computer System

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Here's how Computer System is used in Junior Assistant Manager jobs:
  • Mastered Point of Sale (POS) computer system for automated order taking.
  • Researched issues on computer systems and databases to resolve complaints and answer inquiries.

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20 Most Common Skills For A Junior Assistant Manager

Customer Service

27.3%

Sales Floor

15.1%

Bank Deposits

14.1%

Store Procedures

6.9%

Sales Goals

4.4%

New Merchandise

4.1%

Retail Store

3.9%

Loss Prevention

3.4%

Daily Operations

2.7%

JR

2.4%

Customer Complaints

2.4%

Company Policies

1.9%

RAN

1.9%

Credit Card Transactions

1.8%

Open Store

1.7%

Close Store

1.7%

Inventory Control

1.2%

Data Entry

1.1%

Phone Calls

1.1%

Company Standards

0.9%
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Typical Skill-Sets Required For A Junior Assistant Manager

Rank Skill
1 Customer Service 23.6%
2 Sales Floor 13.1%
3 Bank Deposits 12.2%
4 Store Procedures 6.0%
5 Sales Goals 3.8%
6 New Merchandise 3.6%
7 Retail Store 3.3%
8 Loss Prevention 2.9%
9 Daily Operations 2.3%
10 JR 2.1%
11 Customer Complaints 2.1%
12 Company Policies 1.7%
13 RAN 1.6%
14 Credit Card Transactions 1.5%
15 Open Store 1.5%
16 Close Store 1.5%
17 Inventory Control 1.0%
18 Data Entry 1.0%
19 Phone Calls 1.0%
20 Company Standards 0.8%
21 Email 0.7%
22 Oversaw 0.7%
23 Daily Tasks 0.7%
24 Sales Activities 0.7%
25 Staff Members 0.6%
26 Floor Plans 0.6%
27 Front Desk 0.6%
28 Stock Crew 0.6%
29 Satisfactory Service 0.5%
30 Financial Transactions 0.4%
31 POS 0.4%
32 Training Programs 0.4%
33 Entire Store 0.4%
34 Product Knowledge 0.4%
35 Process Merchandise Returns 0.4%
36 Professional Environment 0.4%
37 Current Promotions 0.4%
38 Customer Questions 0.4%
39 Greeting Customers 0.4%
40 Positive Attitude 0.4%
41 Company Demands 0.3%
42 Customer Orders 0.3%
43 Merchandise Presentation 0.3%
44 Customer Sales 0.3%
45 Weekly Schedules 0.3%
46 Store Policies 0.3%
47 Sales Receipts 0.3%
48 New Associates 0.3%
49 Store Items 0.3%
50 Computer System 0.3%
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