What does a junior associate do?

As the name entails, phone bankers work for banks, financial institutions, or even at call centers whose primary job is to assist banking customers' needs and inquiries via telephone. Their duties and responsibilities may include handling concerns about bank transactions, keeping customers informed of bank policies and procedures, and processing financial applications. They also help maintain customer retention and satisfaction, participating in marketing campaigns, sales development activities, and referral programs. Phone bankers may do some administrative tasks as needed.

There are some key differences in the responsibilities of each position. For example, junior associate responsibilities require skills like "powerpoint," "litigation," "financial statements," and "press releases." Meanwhile a typical phone banker has skills in areas such as "customer service," "customer inquiries," "compliance guidelines," and "bank products." This difference in skills reveals the differences in what each career does.

A finance sales consultant helps sell financial products and services. They can work in various industries, such as home, automotive, or banking. They essentially assess their client's needs and provide financial solutions. There are a lot of skills needed to become a good finance sales consultant. However, great customer service and communication skills top the demand.

In addition to the difference in salary, there are some other key differences worth noting. For example, junior associate responsibilities are more likely to require skills like "powerpoint," "litigation," "press releases," and "due diligence." Meanwhile, a finance sales consultant has duties that require skills in areas such as "customer satisfaction," "sales process," "financial services," and "customer service." These differences highlight just how different the day-to-day in each role looks.

A merchant is responsible for selling goods and services for an organization to generate revenues by reaching out to existing and potential customers and discuss the products' features. Merchants must have extensive knowledge of the goods offered by the company to be able to respond to customers' inquiries and concerns accurately. They also maintain the adequacy of inventory for store orders, create purchase requests, and analyze sales performance. A merchant coordinates with the sales and marketing team to develop efficient promotional strategies and increase brand awareness on public platforms.

The required skills of the two careers differ considerably. For example, junior associates are more likely to have skills like "litigation," "financial statements," "press releases," and "due diligence." But a merchant is more likely to have skills like "product development," "gross margin," "market trends," and "customer service."

A relationship banker is responsible for providing financial advice by applying financial disciplines in the banking industry. Relationship bankers process financial transactions on their clients' bank accounts, generate account statements, and reiterate bank policies to support clients' financial goals and objectives. They also research the current financial industry, identify new bank services opportunities to gain more clients, and increase profits for the business. A relationship banker must have excellent communication and customer service skills, responding to the clients' inquiries and concerns regarding their bank accounts, and resolving complaints timely and efficiently.