Junior business analyst jobs in Elyria, OH

Akkodis is seeking a Business Systems Analyst with experience in Healthcare/Insurance/Claims for a direct hire full-time opportunity in the west suburbs of Cleveland, OH. Qualified candidates will have 3+ years of experience in an Analyst role along with strong technical skills in SQL. The Analyst will be responsible for delivering successful new client implementations of applications, as well as ongoing client support. Salary Range: $75-$85K plus 100% employer fully paid benefits and a large annual bonus, total base plus bonus will be about $95K-$105K plus fully paid benefits The is a great chance to join an established and continuously growing Cleveland-based employer! Business System Analyst job responsibilities include: Responsible for data analysis and data translation between proprietary and standard file formats. Utilizes systems and data to resolve business issues in the most effective and productive manner. Responsible for documenting and implementing the functional requirements, technical specifications and template documentation designs for client's business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements. Responsible for reviewing complex data files, creating mapping documents, interpreting client requirements and providing guidance on best practices. Utilize SQL databases to analyze inputs/outputs in order to identify coding issues and/or changes needed. Ability to speak to the internal business product's technical capabilities while understanding client requirements in order to provide direction and guidance to both external and internal stakeholders. Act as a liaison between teams, responsible for system enhancement and defect submissions and correction confirmation in conjunction with the QA Team. Perform validations for all system development. Develop and maintain effective, strong working relationships with new and existing clients. Ability to effectively communicate with clients including executive level stakeholders, technical and non-technical resources. Must have high level of professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals. Collaborate with internal departments including information technology to develop or enhance existing client products including documenting business requirements, ensuring technology meets business requirements, conduct validation processes, perform testing in conjunction with the QA Team, and creating end user documentation and training. Identify and implement opportunities for improvements and escalate issues for resolution as needed. Must have demonstrated ability to ask questions of the business, formulate action plans, and execute and deliver successful projects independently and of high quality. At times, may manage the implementation of new payment delivery technology projects including developing implementation project plans appropriate for each client, in coordination with the Project Management Team. Manage ongoing status meetings and communication with clients to ensure that the implementation project is moving forward in a manner consistent with the project plan. Coordinates resolution of client issues and concerns. Participate in internal daily stand up meetings, related to the projects you are involved in. Achieve proper cadence and discipline as related to the project team in the Software Development Lifecycle; contributing daily through the Agile Methodology QUALIFICATIONS: 3+ years of experience in a Business, Data, or Systems Analyst or related role. Working knowledge and experience with SQL databases required. Must be able to write SQL queries, and have worked with SSMS, joins, tables, and troubleshooting. 1+ year of experience in payment processing systems, payors/payees, hospitals or healthcare providers, insurance, claims, billing or revenue within the healthcare industry is required. Must have worked with Visio or related flow charts/diagrams, along with Azure DevOps or Jira. Experience and knowledge of Agile Methodologies such as KANBAN and Scrum is preferred. Excellent work ethic, leadership skills, interpersonal and organizational skills. Strong analysis, critical thinking and problem-solving skills. Ability to work effectively in a fast paced, results-oriented environment. Ability to work independently in solving business problems. Demonstrates a high level organizational skill with the ability to prioritize and manage change. If you are interested in this Business Analyst role, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Kathy Becher at ************ or ***************************** Equal Opportunity Employer/Veterans/Disabled

Title: Technical Business Analyst - Contact Center / Conversational Platforms KeyBank is looking for a Technical BA to bridge business and technology for projects involving Google Dialogflow, voice/chat bots, Twilio/CPaaS, and integrations with banking platforms. This role will capture requirements, document processes, and support solution design and testing. Key Responsibilities Work with contact center, digital, and business teams to elicit and document requirements for voice bots, chatbots, and messaging use cases. Translate business needs into user stories, use cases, flow diagrams, and acceptance criteria. Document current-state and future-state process flows for customer journeys across voice, SMS, and digital channels. Collaborate with DS Architect and Technical PM to ensure requirements align with overall architecture and delivery roadmap. Support backlog grooming, prioritization, and release planning in Agile environments. Partner with QA and business stakeholders on UAT planning, test case definition, and defect triage. Perform light technical analysis: review API specs, payloads (JSON), logs, and basic SQL queries to support troubleshooting and validation. Required Skills & Experience 6+ years as a Business Analyst in IT, with 3+ years in contact center, digital, or conversational AI projects. Experience working with: Google Dialogflow or similar conversational platforms Voice bot / chatbot projects, ideally integrated with banking or financial services Communication platforms such as Twilio / CPaaS (or Genesys/Avaya/etc.) Strong skills in requirements gathering, documentation, and stakeholder workshops. Ability to understand and communicate API integrations, data flows, and system interactions (familiarity with JSON, REST, basic SQL). Experience working in Agile/Scrum teams using Jira, Azure DevOps, or similar tools. Excellent written and verbal communication skills, comfortable working with both business and technical teams.

Key Responsibilities Requirement Gathering & Analysis: Conduct meetings, interviews, and workshops with stakeholders to understand business needs, pain points, and objectives. Documentation: Create detailed Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and wireframes. Process Mapping & Improvement: Analyze existing processes, identify gaps, and recommend enhancements to improve efficiency and business outcomes. Stakeholder Management: Collaborate with cross-functional teams including product, engineering, QA, operations, and leadership. Solution Design Support: Work with technical teams to translate requirements into feasible system solutions. Data Analysis: Utilize data to support decision-making, perform root-cause analysis, and generate insights for business improvements. User Acceptance Testing (UAT): Develop test scenarios, support UAT execution, and ensure delivered solutions meet requirements. Change Management: Assist in creating training materials, SOPs, and communication plans to support solution adoption. Reporting: Prepare dashboards and performance reports for stakeholders. Required Skills & Qualifications Strong analytical and problem-solving ability. Excellent communication and documentation skills. Experience with requirement gathering, process mapping, and stakeholder management. Proficiency in tools like MS Excel, Power BI/Tableau, Jira, Confluence, or similar. Understanding of SDLC, Agile, and Waterfall methodologies. Basic SQL or data analysis skills (preferred). Bachelor's degree in Business, IT, Engineering, or related field.

• Salary: $65,000-$85,000 • Bonus up to 25% of annual salary • 100% Onsite • 100% Company paid Healthcare Benefits • Unlimited PTO. Preferred Skills & Qualities: Prior Business Analyst experience SQL experience, be able to read stored procedures, write queries, run scripts to assist retrieve data Experience with SDLC and implementations Experience w/ the Agile methodology: KANBAN and Scrum preferred Experience with Crystal Reports nice to have

The Business Analyst's role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements. What's in it for you? Compensation based on experience Faith and purposed-based career opportunity! Fully Paid Health Benefit Retirement and Life insurance 12 Paid Holidays PLUS Birthday Lunch is provided DAILY. Professional Certification Development Hybrid remote/on-site work arrangements available Responsibilities Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include: Strategy and Planning Collaborate with project sponsors to determine project scope and vision. Clearly identify project stakeholders and establish user classes, as well as their characteristics. Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Work with stakeholders and project team to prioritize collected requirements. Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Acquisition and Deployment Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts. Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Participate in the selection of any requirements documentation software solutions that the organization may opt to use. Operational Management Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to write requirements specifications accurately and concisely. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Where applicable, develop prototypes of interfaces and attributes based on user requirements. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted. Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders. Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Act as the departmental Solution(s) configuration subject matter expert (SME). Requirements Functional process expertise in Finance and Accounting systems and processes. Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development. Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products. Ability to create systematic and consistent requirements specifications in both technical and user-friendly language. Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required. Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources. Understanding of application development and software development life cycle concepts Able to influence and drive individuals and teams to meet key milestones and overcome challenges. Ability to work in a team and/or be an effective individual contributor. Experience with the following is preferred Professional certifications with International Institute of Business Analysis Accounting Practitioner Healthcare Industry Microsoft Office Suite of Products Monday Project Management Platform Sage Intacct Accounting Software About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

A leading logistics and transportation organization is seeking an experienced OTM Solutions Designer to lead system configuration, optimization, and integration efforts within Oracle Transportation Management (OTM). This role focuses on enhancing fleet operations, improving performance, and ensuring scalability across enterprise systems. Requirements: • 7+ years of experience in OTM solution design and configuration • Deep understanding of the OTM data model, fleet-specific tables, and driver/asset workflows • Proficiency in OTM configuration and automation (agents, workflow logic, event triggers) • Strong background in server performance tuning and OTM environment optimization • Advanced PL/SQL debugging and query optimization for high-volume transactions • Ability to analyze and resolve deadlocks, agent execution delays, and thread contention • Skilled in capacity planning and ensuring system scalability and resilience • Strong analytical and problem-solving skills for complex OTM applications and infrastructure Responsibilities: • Lead hands-on development within OTM Fleet Management modules, including driver management, power unit tracking, and dispatching • Configure and enhance OTM components (agents, workflows, statuses, route groups) • Develop and optimize PL/SQL procedures, triggers, and performance tuning scripts • Integrate OTM with external systems (web services, XML, middleware, telematics/ELD) • Monitor and troubleshoot OTM server-related issues, including log analysis and performance optimization • Perform root cause analysis for agent and workflow bottlenecks and integration delays • Resolve issues related to thread management, agent execution, and database deadlocks • Conduct database and table tuning to improve OTM performance • Collaborate with infrastructure teams on server load balancing, patching, and upgrades • Apply knowledge of transportation operations, fleet optimization, and regulatory compliance • Develop and maintain reporting and analytics tools using BI Publisher or Tableau • Conduct fit-gap analysis and design scalable fleet solutions with minimal customization • Familiarity with OTM Cloud migration and roadmap is a plus

Workday Analyst - Payroll and Time Tracking will support, maintain, and optimize our Workday HCM system with a focus on Payroll and Time Tracking modules. This role will partner with Payroll, HR, IT, and business stakeholders to ensure accurate system configuration, testing, and data integrity, as well as to support ongoing enhancements and reporting needs. Key Responsibilities Serve as the subject matter expert (SME) for Workday Payroll and Time Tracking modules. Also includes supporting other time tracking systems such as Reflexis (Zebra). Configure and maintain Workday pay components, and time tracking rules. Partner with Payroll and HR teams to ensure accurate payroll processing and compliance with company policies and regulatory requirements. Support system upgrades, testing, and deployment of new Workday features and functionality. Troubleshoot payroll and time tracking issues, identify root causes, and implement corrective actions. Develop and maintain payroll and time-related reports and dashboards using Workday reporting tools. Ensure data integrity and compliance with federal, state/provincial, and local payroll and timekeeping regulations for US and Canada. Collaborate with cross-functional teams on process improvements, system enhancements, and integrations with third-party vendors. Provide end-user support, documentation, and training on payroll and time tracking processes in Workday. Qualifications Bachelor's degree in Human Resources, Information Systems, Business, or a related field (or equivalent work experience). 3+ years of Workday HCM experience with a focus on Payroll and Time Tracking modules. Strong understanding of US and Canadian payroll processes, wage and hour compliance, and timekeeping practices. Experience with Workday configuration, calculated fields, EIBs, and reporting. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications Experience supporting Canadian payroll and time tracking in Workday. Knowledge of integrations between Workday and payroll/timekeeping vendors. Workday Payroll and/or Time Tracking certification. Experience working in a multi-state, multi-entity organization. Compensation: $68,000 to $95,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America Why Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo. At Oatey, we're doing big things - and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares - about you, our customers and our world. Ready to make an impact in a place where you matter? - Oatey Co. is a privately held global corporation that manufactures and distributes products for plumbing professionals and consumers. The company is headquartered in Cleveland, Ohio and has manufacturing and distribution facilities located in the United States, Canada, Mexico, and China. Oatey products can be found in residential and commercial applications and have achieved excellent brand name recognition with plumbing professionals and consumers. The company continually strives to offer innovative solutions to any plumbing application, and products are backed with the highest quality technical and customer support programs in the industry. 2026 Oatey Summer Internship Program - The Oatey Intern Experience Interested in an internship with challenging projects, high visibility, professional networking, development, and fun? Oatey is currently seeking college students for the summer of 2026 to join our award-winning program: The Oatey Intern Experience. Oatey offers a 12-week summer internship that will expose you to meaningful work and exceed your expectations. You will be a part of a diverse, collaborative team environment yet experience your own personal and individual growth. Our interns deliver excellence through high engagement and performance, which is why we often hire them post-graduation*. * Based on outstanding performance and organizational needs What we're looking for… The Oatey Intern Experience supports our growing organization by attracting talented students to develop them into future leaders. It is unique with one-on-one mentorship, developmental feedback and coaching, lunch series, engaging networking events and weekly forums. You will work closely with experts to develop your skills and gain valuable insight in your chosen career field. Additionally, you will have exposure to all leadership levels of Oatey. Lastly, you will have a great time networking with other interns and forge lasting relationships. Oatey offers a vigorous program that includes: Learning and Development • Peer Mentoring • Challenging Team Projects • Community Involvement IT Business Analyst Intern Position Summary: Under the general supervision of senior IT leadership, the intern will complete a variety of assignments. This internship offers hands-on experience working at the intersection of business and technology, supporting projects that drive digital transformation and operational efficiency. The intern will assist in gathering and analyzing business requirements, documenting processes, and working with cross-functional teams to deliver technical solutions aligned with business goals. Expectations & Accountabilities… Assist in the critical evaluation, project charter creation and management of potential system enhancements and projects. Support the strategy team with their day to day and project work. Assist in the creation of business analysis artifacts and process documentation. Participate in testing, validation, and implementation of IT solutions. Other duties as assigned. What you'll need to be successful… Education and Certification: Pursuing BA/BS in Information Technology & Business or equivalent/related degree. Year: Junior or Senior GPA: 3.0 or greater Self-starter with an inquisitive mindset Structured and analytical thinking Demonstrated high initiative Experience with PowerPoint, Excel, and Visio (or equivalent) Excellent written and oral communication skills

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. Engage adjacent ITP teams where additional skill sets and knowledge are required. Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D Professional certification and/or experience leading professional development activities in business analysis, change management or project management. Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. Experience in the Consumer Packaged Goods (CPG) industry. Willingness to learn system configuration Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $65,779 and $83,210, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE The Business System Analyst will serve as a key member of the procurement team. Working under general direction, perform a variety of business and database analyses in the ERP financial system: work with department staff to understand and assist in addressing advanced business and operational issues and problems; frequently perform project leadership responsibilities for assigned procurement projects; translating business and operational requirements into designs and specifications for workable information technology solutions; analyze and document business and work processes, information needs and reporting requirements, evaluate process improvements and develop systems solutions to meet requirements; and develop, communicate and coordinate applications development and other information technology services to meet requirements and specifications. ESSENTIAL FUNCTIONS * Function as the business/project manager for Procurement, balancing multiple projects and priorities within and across modules and customers. Responsible for complete project life cycle, working independently and with emphasis on all customer facing activities by serving as the functional lead and liaison to ERP technical groups, and as part of the ERP team. Maintain the modules of Purchasing, Accounts Payable, and Travel/Expense. Maintain Purchasing and Accounts Payable PeopleSoft user roles and reviews frequently. Partner with the ERP Team to suggest business process improvements and create business process maps. Evaluate system request and work with the PeopleSoft Security administrator as well as the ERP Team to recommend applications security protocols and privileges. Translate procurement needs and requirements with other functional areas (PeopleSoft Financials Support Team and Jaeggar), ITS staff and the Procurement Business Analyst Team. Understand problems from a broad, interactive perspective. Able to develop, negotiate resolution of conflicting/competing requirements, and implement solutions. (20%) * Perform a variety of advanced business and data analysis for procurement. Define project scope and boundaries; perform critical path analyses and sets project priorities; develop project task lists, project plans, and time estimates; perform cost benefit analyses; establish project metrics; oversee and coordinate completion of project tasks to meet time, quality and cost expectations; meet with team to review project status and resolve development and/or implementation issues. Apply business process analysis and technical expertise to identify, evaluate, and define complex technical requirements and scope through research and fact-finding, combined with an understanding of applicable business systems and industry requirements. Define application data requirements, functional system requirements, and file and table structures. Diagram data flow and relationships and recommend database specifications. Responsible for systems analysis and development, systems applications, and business processes with significant operational impact to meet the department's goals. (15%) * Write system requirement and specification documents for the procurement area. Assist in coordinating and leading new information system implementations and version upgrades. Evaluate various vendor solutions and determine if the solution is an appropriate fit. Design test scenarios, conduct system testing, identify types and causes of testing problems, and ensure, diagnose, and mitigate that all new applications are functioning appropriately. Recommend hardware, network and/or software characteristics and requirements. Maintain functional design document for procurement, including documenting major system and business process changes and enhancements. (15%) * Create and manage running daily, weekly, and ad hoc audit reports to identify and/or correct errors related to data entry or system errors. Analyze reports, identify problems, and plan and implement solutions. Create and maintain current operational procedures and standards related to procurement. Use query tools to develop and generate reports for department as needed to fulfil department goals, and design error reports for data management quality control. (10%) * Serve as the department lead in cross-functional teams to solve complex business processes for information systems issues involving interfaces with systems used across procurement services and the university. Coordinate and integrate assigned work with other staff responsible for applications development, database administration, server administration and network administration to ensure application design and functionality is consistent with all requirements and specifications. Consult and provide advice, facilitate discussion, and resolve conflict; build and use cross-functional relationships to accomplish work objectives. Establish trust and actively participates in cross-functional groups to solve problems. (10%) * Analyze systems interface requirements with third party vendors as well as with internal systems related to the procurement area; manage system interfaces; and evaluate work products. Coordinate imports and exports between system and various external software services. Troubleshoot, diagnose and resolve technical problems with internal and third-party vendor systems; evaluate alternatives and make suggestions and/or solve issues. (10%) * Stay abreast of developments and trends in procurement in higher education to anticipate emerging information management, operations, and university needs. Review impacts of these changes and provides analyses and recommendations to remain in compliance; ensuring that department follows industry standards and best practices. Develop and maintain input and validation protocols for vendor database. Responsible for university end user resolution of issues related to the financial modules of Purchasing, Accounts Payables, and Travel/Expense. (10%) * Responsible for the review, recommendation, and implementation of new technologies as they relate to the Purchasing and Accounts Payable operation. Direct all professional training of Purchasing and Accounts Payable groups related to PeopleSoft to include development and documentation of training materials, prioritizing requests, coordinating help desk functions related to purchasing and accounts payable, and other related university technology (UTech) needs. perform various monthly analyses to help ensure data integrity within the PeopleSoft AP/PO modules. Develop and maintain interactive Web pages, uses scripts to process input. Work closely with both the UTech Help Desk and UTech Enterprise Resource Planning staff for problem resolution and ongoing development of interfaces, etc. (10%) NONESSENTIAL FUNCTIONS Perform other duties as assigned. ( CONTACTS Department: Continuous contact with staff to provide information, resolve complaints and develop new functionality. University: Continuous contact with staff to provide information, resolve complaints and develop new functionality, resolve complaints for procurement module. External: Moderate to regular contact with outside vendors to gather information, evaluate and implement new technologies, and resolve complaints. Students: Minimal contact with students SUPERVISORY RESPONSIBILITIES None QUALIFICAITONS Experience: 5 to 8 years of experience required: 3 to 5 years of PeopleSoft experience preferred. Experience in higher education preferred. Education: Bachelor's degree in Finance, Business Administration, Computer Science or related field required. Master's degree preferred. REQUIRED SKILLS * PeopleSoft Query, SQL experience demonstrated excellent database theory, design, and development practices, including data modeling, data flow and entity relationship analysis. Has a broad understanding of how technology aligns to other business strategies and initiatives. * Understands and effectively uses established policies and procedures. * Knowledge of principles and methods of systems analysis, including business processes and methods related regulations, policies, and procedures for procurement. * Systems design principles, methodologies, and tools, including those applicable to web-based environments. * Principles and practices of sound business communications in order to establish and maintain effective communication within and across the organization. Communicates clearly and effectively to various audiences of technical and non-technical personnel orally and in writing * Ability to translate business needs, requirements and technology parameters and constraints with information systems professionals. * Ability to work collaboratively with team members, core functional leaders, subject matter experts, a variety of end users, ITS and customer/governance groups to ensure project accountability. * Creates a sense of belonging and ownership among team members; promotes mutual support and interaction. * Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest. * Ability to meet consistent attendance. * Ability to interact with colleagues, supervisors and customers face to face. * Willingness to learn and utilize Artificial Intelligence (AI). WORKING CONDITIONS General office environment. The employee will need to lift up to 25 lbs. and perform repetitive motion using a computer mouse and keyboard to type. Hybrid Eligibility This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Business Analyst - Data Operations is responsible for developing requirements, business processes, and documentation to support data initiatives, including data warehousing, ETL, analysis, data quality, and governance services. This role assists internal customers in understanding data tools and assets, while also defining business processes and requirements. The Business Analyst - Data Operations works closely with vendors, various internal business partners, data engineering, and analytics teams to improve data services and business processes related to loan servicing and portfolio management. Job Responsibilities: * Partner with internal customers to understand business needs and opportunities and convert them to technical requirements for data engineers. * Work directly with vendors and partners on data integration projects. * Develop process maps and drive continuous process improvements. * Help develop data models and integration flows for various CM partner channels. * Support roll-out and maintenance of data governance services, including data glossaries, business rules, stewardship, semantic models, etc. * Support roll-out of data security, privacy, and compliance initiatives. * Participate in projects and troubleshooting to improve various aspects of data quality (uniqueness, integrity, accuracy, consistency, and completeness). * Coach business users in support of best practices. * Support process monitoring and analysis. * Develop analysis and automation tools for business users. Qualifications and Skills: * Bachelor's degree in Business, Information Technology, Information Systems, or a related field, or equivalent work experience. * Experience in business analysis within technology settings, covering process mapping, requirements gathering, work planning, and collaborative brainstorming. * Experience running meetings and facilitating projects. * Excellent prioritization and problem-solving skills. * Excellent customer service and communication skills. * Skilled in building relationships and influencing others. * Skilled in presenting technical ideas in business-friendly language. * Skilled in working independently and taking initiative. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. This position is 100% on-site in Brecksville, OH. Position Summary: This position primarily is to bridge the gap between Business and Information Tech. This position is responsible for implementing, maintaining and improving the various business practices, especially with regards to the company's ERP system. They will act first-hand as an internal consultant providing technical guidance and business process expertise to realize industry best practices. Will be required to learn business processes, research and suggest improvements. Heavy communication with department leads and IT/development. Assist in defining, testing, and maintaining developed solutions. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Oversee functional aspects of the Microsoft Dynamics D365 Finance and Operations implementation, working closely with department leads and IT/development. * Learn overall business operations and help develop innovative solutions to improve productivity, while incorporating better use of the ERP system. * Recommend systems or process changes to IT and Analysis teams, with proper documentation for support, cost, and business impact. * Test various changes to business-critical applications made by development team members and provide analytical feedback on success and failure. * Define functional requirements and system interfaces, assess available technologies to improve system efficiency, usability, and effectiveness. * Support overall business processes and end-users by monitoring daily system operations and helping to resolve system issues. * Develop and maintain relations between business process owners, users and consultants. * Create documentation and develop procedures within the system to ensure needs are met. * Assist key users in testing new functionality, documenting and retaining ERP knowledge. * Assist department leads with solutions for any inefficiency affecting business procedures, even if they don't involve the ERP system. * Research common business practices throughout the community, using various forums and technical references, to draft possible improvements to current systems and processes. * Extensive experience with ERP software packages, preferably Dynamics AX/Dynamics 365 F/O. * Other duties as assigned. Supervisory Responsibilities: None Requirements Requirements: * Proficient with Microsoft Office Suite (Specifically Excel, Word, and Outlook). * Must have excellent written and verbal communication skills with the ability to convey technical information, decisions, and approaches to both technical and non-technical audiences. * Ability to independently identify, research and resolve issues. * Ability to Analyze and act on multiple tasks considering their priority. * ERP implementation experience, preferably with Microsoft Dynamics F/O. * Has a good understanding of best practice business processes and application. * Well- organized individual who can work with minimal amount of supervision. Preferred Qualifications: * 1-3 years of experience with Microsoft Dynamics AX/ Dynamics 365 F&O (Supply Chain/Manufacturing). * Strong Data Analysis and presentation skills. * Experience working with Microsoft DevOps and Visio. * Building SQL queries. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, vendors, non-engineers and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations: Maintains a valid Driver's License. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to operational or other company demands. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of computer system issues and business related issues with IT. Research, read, analyze and interpret written materials, meet and exceed company standards, ensure compliance with company policies, respond appropriately to feedback to make improvements, maintain positive working relationships, troubleshoot and solve problems. * Physical: Must be able to use computer equipment, exerting up to 40 lbs of force occasionally and or a negligible amount of force constantly to move objects, kneel, reach, push, pull and lift for sustained periods of time. Must be able to stand, walk, sit and type for long periods of time. Exposure to moderate noise level. Knowledge, Skills, and Abilities Required: Knowledge of IT, modern business communication, office procedures and methods. Must be able to work with other departments and AMT employees. Must also be able to work with clients, vendors and 3rd party suppliers. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephone, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business * Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. * Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. * Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. * Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects * Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. * Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. * Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. * Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. * Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. * Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. * May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions * Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. * Engage adjacent ITP teams where additional skill sets and knowledge are required. * Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community * Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. * Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: * 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). * Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. * Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. * Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). * Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). * Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): * Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D * Professional certification and/or experience leading professional development activities in business analysis, change management or project management. * Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. * Experience in the Consumer Packaged Goods (CPG) industry. * Willingness to learn system configuration * Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: * Helping our Employees Thrive * Delivering on Our Purpose * Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

As an INSXCloud Business Analyst you will work with cross-functional teams throughout the organization, including the PMO, Development, and other business stakeholders. This role reports directly to a Business Analyst, Team Lead and will be an essential contributor to our existing team of seasoned business analysts. You will work both independently and within the group to complete project deliverables that include site features, upgrades, and large-scale enhancements to our health insurance quoting and enrollment platform. ESSENTIAL DUTIES AND RESPONSIBILITIES * Continual evaluation of platform process flows and form a deep understanding of any impact stakeholder requested changes may introduce. * Act as the subject matter expert (SME) on assigned projects. * Translate high-level project requirements into development-ready technical documentation, user stories, and acceptance criteria. * Develop test case scenarios that align with project outcomes and acceptance criteria. * Execute manual user-acceptance testing (UAT) within test environments and identify gaps or bugs. * Communicate insights and plans to cross-functional team members and management. * Serve as a liaison between INSXCloud, the development team, clients, and business stakeholders. * Monitor project deliverables and ensure timely completion of project milestones. * Identify defects within the platform and define required fixes. * Other duties as assigned.

This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent. About RippleMatch RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers. Requirements for the role: A Bachelor's degree in Finance, General Business, or Business Analytics Strong financial and analytical skills Proven ability to organize and interpret large amounts of data Meticulous, organized and proficient at managing multiple workstreams simultaneously Excellent written and verbal communication skills needed to interact with internal team members and external client personnel. Dedicated, result oriented and ability to learn quickly in a fast-paced, dynamic work environment under tight deadlines Highly proficient in Excel; SQL and Tableau experience preferred Proficiency in the English language, including the ability to listen, understand, read and communicate effectively both in writing and verbally in a professional environment.

Company: Davey Resource Group, Inc. Additional Locations: Office | Richfield, OH Work Site: On Site Seeking a Summer 2026 UAM Operations Support Intern to join our fast-paced, collaborative, and innovative team of professionals! The internship offers competitive pay, full-time hours, group and independent working environments, end-of-internship capstone presentations, and experience in a high-demand industry! The UAM Operations Support Interns will assist our team in impacting client experience and team process improvements. The ability to adapt, think critically, and build strong relationships with the operations team is essential to the success of this role. Key areas of focus include data analysis of labor hours, financial data, and planning administrative tasks. Applications are accepted through February 1, 2026. Job Duties What You'll Do: Perform analysis for operations management to support the large contract bid process Perform analysis for work in progress, invoicing, accounts receivable, operational efficiency, and subcontracting services Monitor operating results and identify measures to improve performance and efficiency Work with SAP, Excel, and similar platforms to manage and communicate operational results Year-end planning to assist the Business Operations Manager with building budgeting tools and spreadsheets for all business lines. Qualifications Skills We're Seeking: 1-2 years of relevant work experience, or equivalent coursework Experience working with data from SAP or similar business management software, Excel, and similar formats preferred Comfortability with mathematics, computer science, finance, or similar quantitative disciplines Ability to present analysis to a group audience in person and via webinar Passion for collaborating with and influencing others to drive process change Strong interpersonal, analytical, and problem-solving skills. Ability to be physically onsite in Richfield, OH office Working toward 4-year degree Additional Information A successful candidate will work with multiple groups of people, including operations management, accounting, business operations, and service line leadership. The role will be on-site in Richfield, OH. This position may take many forms as the role is developed and will require a motivated self-starter who can identify key tasks and items necessary for operational success. The ability to work in teams is critical to success in this role. Specifics: Opportunities for advancement $20 starting pay, 40-hour weeks May-August 2026 with the opportunity to return or continue in the fall Capstone end of internship presentation The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law. Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there's a place for you at Davey. To learn more, visit Davey.com. Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions. If you need assistance at any time, please contact us at ************** or at ********************. Employment Type: Intern Job Type: Full Time Travel Expectations: None

Akkodis is seeking a Business System Analyst for a client located in Westlake, OH. In this role, you'll drive new business growth by identifying and engaging prospective customers, qualifying inbound leads, and scheduling product demos. As the first point of contact, you'll uncover customer pain points and build meaningful relationships. The ideal candidate is a strong communicator with a hunter mindset and a passion for contributing to the success of a leading tech organisation. Pay Range: $65k/year - $85k/year (The rate may be negotiable based on experience, education, geographic location, and other factors.) Schedule - Mon - Fri (8 am -5 pm EST, Onsite) Qualifications Must have experience with SQL Server Management Studio. Must have experience with MS Visio (or similar tool like Miro or Draw-to-Dial) to create charts, diagrams, flowcharts etc, as well as PPT and Word. Must have experience with Azure DevOps or Jira (Azure referred). Must come from healthcare billing, claims or revenue cycle management. Strong communication skills are required. Experience with 835 or 837 EDI transactions is a big plus, but not required Duties and responsibilities Responsible for data analysis and data translation between proprietary and standard file formats. Utilizes systems and data to resolve business issues in the most effective and productive manner. Responsible for documenting and implementing the functional requirements, technical specifications and template documentation designs for client's business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements. Responsible for reviewing complex data files, creating mapping documents, interpreting client requirements and providing guidance on best practices. Utilize SQL databases to analyse inputs/outputs in order to identify coding issues and/or changes needed. Ability to speak to the internal business product's technical capabilities while understanding client requirements in order to provide direction and guidance to both external and internal stakeholders. Act as a liaison between teams, responsible for system enhancement and defect submissions and correction confirmation in conjunction with the QA Team. Perform validations for all system development. Develop and maintain effective, strong working relationships with new and existing clients. Ability to effectively communicate with clients including executive level stakeholders, technical and non-technical resources. Must have high level of professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals. Collaborate with internal departments including information technology to develop or enhance existing client products including documenting business requirements, ensuring technology meets business requirements, conduct validation processes, perform testing in conjunction with the QA Team, and creating end user documentation and training. Identify and implement opportunities for improvements and escalate issues for resolution as needed. Must have demonstrated ability to ask questions of the business, formulate action plans, and execute and deliver successful projects independently and of high quality. At times, may manage the implementation of new payment delivery technology projects including developing implementation project plans appropriate for each client, in coordination with the Project Management Team. Manage ongoing status meetings and communication with clients to ensure that the implementation project is moving forward in a manner consistent with the project plan. Coordinates resolution of client issues and concerns. Participate in internal daily stand up meetings, related to the projects you are involved in. Achieve proper cadence and discipline as related to the project team in the Software Development Lifecycle; contributing daily through the Agile Methodology. Qualifications 5+ years' healthcare experience with providers and/or payers for claims and payment processing. 5+ years of experience in a Business Analyst or related role. High level of proficiency with Microsoft Word, Excel and Outlook. Working knowledge and experience with SQL databases required. Experience with Crystal Reports preferred. Excellent work ethic, leadership skills, interpersonal and organizational skills. Strong analysis, critical thinking and problem-solving skills. Ability to work effectively in a fast paced, results-oriented environment. Ability to work independently in solving business problems. Demonstrates a high level organizational skill with the ability to prioritize and manage change. Undergraduate degree in Business or equivalent work experience. Experience and knowledge of Agile Methodologies such as KANBAN and Scrum is preferred. If you are interested in this Business System Analyst job in Westlake, OH, then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Vishal Sharma at ******************************* Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Works with a cross-functional team in optimization of application capabilities & business processes. Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs) . Influence scope of work for new application features and enhancements that are consistent with strategic priorities. Participates in the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a highly complex system and/or multiple systems; understands the SDLC and its impact on deliverables. Translate business requirements into user stories / use cases, and technical requirements, and convey with appropriate level of detail to the development team. Leading ongoing reviews of business processes and developing optimization strategies Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Broaden expertise of the business and work with technical and business teams to support business objectives. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Understands security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Required Qualifications: A minimum of 5 years of experience in business analysis Proven experience in eliciting requirements (business and technical) and testing for moderately to highly complex systems Proven experience in generating requirements, use cases, acceptance criteria, etc. Strong written and verbal communication skills including technical writing skills Strong team player Ability to work independently Preferred Qualifications: Bachelor's degree in IT / Computer Science Experience in vendor system integration Experience in converting data from one system to another system. Experience within a technology environment, including Change Management and Security & Risk considerations Familiarity with Agile mindset, e.g., Agile, Scrum, Kanban approaches Previous hands-on experience with Jira/Confluence is preferred but not mandatory Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

Your Opportunity as Lead Business Analyst, IS Corporate Administration The Smucker Information Services (IS) department enables technology solutions for capabilities that help our business perform, transform and grow. The Lead Business Analyst on the IS Corporate Administration Team realizes this purpose by serving as a key partner and relationship manager for Smucker corporate business functions including Finance and Accounting, Human Resources and Company Services. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This position requires strong relationship building and communication skills, a customer service mindset, critical thinking and a passion to drive initiatives forward. Location: Orrville, Ohio (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business area, including security and compliance needs. Initiate, manage and deliver projects Support business areas with new project generation while constructively challenging ROI, priority and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and formulate improvement opportunities. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Contribute to software vendor evaluation and selection activities. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans and support plans. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. Identify ongoing support needs and ensure proper transition to steady state. Incorporate risk management into project activities and model best practices regarding audit and security controls. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain existing solutions Serve as the primary point of contact for business partners regarding IS support and periodically meet to review progress. Engage adjacent IS teams where additional skill sets and knowledge are required. Facilitate review of software licenses and spend, risk profile and IT general controls compliance pertaining to third-party vendors. Participate in planning and execution of periodic upgrade/release activities for Software-as-a-Service (SaaS) solutions. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analysis Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). Experience working directly with business customers and applying business analysis techniques to create deliverables such as business cases, process flows, requirements documents and project plans. Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): Experience implementing or supporting Enterprise Resource Planning (ERP) or other enterprise level software relating to Finance, Accounting or HR. Professional certification and/or development activities pertaining to business analysis, change management or project management. Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. Experience leading decision analyses and/or solution selection activities. Experience with Sarbanes-Oxley (SOX) compliance, IT general controls and related processes. Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid