Business Analyst
Junior business analyst job in Charlotte, NC
W2 Contract
Salary Range: $93,600 - $114,400 per year
You will serve as a functional expert in Supply Chain System, specifically Warehouse Management System. You will work closely with the business stakeholders to identify system needs, provides guidance and influence throughout the process from concept to implementation. You will document requirements and assume responsibility for obtaining sign-off from customer and business partners on moderate to highly complex projects.
Duties and Responsibilities:
Performing business analysis activities, working with key users, and continually improving business processes
Performing interviews, workshops, and surveys to gather detailed requirements from business users and stakeholders
Highlighting/identifying gaps in existing functionality and reviewing requirements with stakeholders.
Collaborating on project efforts in the support of existing systems, processes, services, and/or in the execution of new projects, including:
Capturing Business User Stories and Requirements
Developing models such as process flow diagrams, data flow diagrams, and wireframes to illustrate requirements and solutions
Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience.
Creating detailed Functional Designs for technical counterparts
Creating and executing test plans, including capturing and working through solutions to defects
Participating in systems and integration testing (SIT), and user acceptance testing (UAT) to ensure that the delivered solution meets the defined requirements and business needs
Developing user documentation for newly created processes and system enhancements
Using logic and methods to solve difficult problems with effective solutions
Requirements and Qualifications:
Graduate degree in information systems, computer science, or a related technical discipline, or equivalent work experience
7+ years of experience supporting IT systems, processes, or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment
Strong analytical, problem-solving, and root cause analysis skills
Understanding of application development, software development lifecycle concepts
Good written and verbal communication skills are crucial for working with all stakeholders (i.e., Use Case and User Story Development)
Preferred experience with Agile and Waterfall approaches
Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required)
Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries
Proficient in creating process flow charts/diagrams using MS Visio or other diagram/visualization tools
Desired Skills and Experience
Business Analysis, Supply Chain Systems, Warehouse Management Systems (WMS), Requirements Gathering, Stakeholder Management, Process Improvement, User Interviews, Workshop Facilitation, Gap Analysis, User Stories, Business Requirements Documentation, Process Flow Diagrams, Data Flow Diagrams, Wireframing, Functional Design, System Testing, Integration Testing (SIT), User Acceptance Testing (UAT), Test Planning, Defect Management, User Documentation, Problem Solving, Root Cause Analysis, SDLC, Agile Methodology, Waterfall Methodology, Jira, QTest, Confluence, Bitbucket, Jenkins, CI/CD Tools, Oracle Database, Toad, SQL Developer, PL/SQL, Microsoft Visio, Process Mapping, IT Systems Support, Technical Communication, Requirements Sign-off, Project Collaboration, System Analysis, Business Process Modeling
Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.
Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at *************************
IT Business Analyst - Salesforce
Junior business analyst job in Charlotte, NC
Compensation: $120,000-$150,000
IT Business Analyst - Salesforce
Inceed has partnered with a great company to help find a skilled IT Business Analyst!
You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment.
Responsibilities:
Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices.
Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions.
Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget.
Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption.
Build strong relationships across teams and external vendors to foster collaboration and alignment.
Required Qualifications & Experience:
5+ years of Salesforce.com experience, including administration and business process optimization.
Bachelor's degree in Information Services, Business, or related field (or equivalent experience).
Experience developing, implementing, and supporting sales and marketing business processes and systems.
Strong project management skills; PMI or Six Sigma certification a plus.
Excellent analytical, troubleshooting, and customer service skills.
Nice to Have Skills & Experience:
Experience with Microsoft Power BI for reporting and analytics.
Prior experience with Oracle EBS or SAP ERP implementation/support.
Technical background in IT systems, AI tools, or process automation.
Familiarity with multi-site manufacturing or cross-functional collaboration.
Perks & Benefits:
Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving.
Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care.
If you are interested in learning more about the IT Business Analyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Business Analyst/UAT - LaserPro
Junior business analyst job in Charlotte, NC
Apex Systems is currently hiring for a Business Analyst/UAT supporting LaserPro with a leading financial organization. The end goal of this initiative is to integrate LaserPro with nCino whereas currently, LaserPro is integrated with a different tool. This individual will be responsible for reviewing and maintaining loan documentation while conducting user acceptance testing, implementing system enhancements, and collaborating with legal and vendors to ensure accuracy and compliance. Drive transformation initiatives by defining requirements, leading cross-functional sessions, and delivering strategic technology solutions. Ensure clear communication and manage multiple projects in a fast-paced environment.
Qualified candidates will have the following experience and skills:
3+ years of experience supporting Finastra LaserPro
5+ years of experience as a Business Analyst or similar
5+ years of experience writing scripts for and executing user acceptance testing
Experience and understanding of terms in commercial loan documents such as Promissory note, credit agreements, Mortgages and guaranty's.
Proficiency with credit origination tools is preferred, especially the document preparation workflow.
Strong ability to interpret loan terms outlined in commercial loan documents
Proven experience gathering requirements and writing user stories
Experience with Salesforce nCino is preferred
Exceptional attention to detail
Duration: 12 Month Contract
Location: Charlotte, NC | Irving, TX | Minneapolis, MN
Onsite expectation: Hybrid, 3 days/week on-site, 2 days/week remote
Pay range: $50-60/hr, negotiable based on experience
If you are interested, please apply here or email an updated copy of your resume to ***********************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Data Governance Analyst
Junior business analyst job in Charlotte, NC
Key Responsibilities:
Identifying and documenting Key Data Elements utilized in high profile dashboards, key business process and other ultimate use of data.
Work closely with stakeholders to understand business processes, IT architecture, data flows (particularly downstream effects) and document system of records (or authoritative data sources), Data Owners, Key Data Elements attributes, Data Lineage.
Together with Data Owners participate in the design and testing of data quality rules to be applied to each Key Data Element.
Maintain the Business Glossary and report inventory (regulatory reports and non-regulatory reports).
Capture data quality issues reported by stakeholders and input detailed information in the Data Quality Incident Management system for tracking purposes.
Produce and monitor Data Quality KPIs.
Support Root Cause analysis when a data quality issue is identified and / or process didn't work as expected.
Document business requirement for future system and/or workflow enhancements and relate such requirements to the Data Governance framework.
Work with data consumers to understand the source, creation process and purpose of data.
Qualifications And Skills:
Demonstrated experience in requirement gathering, documenting functional specification, designing testing scripts, conducting data analysis and gap analysis in tandem with Data Owners and other stakeholders
Ability to present facts, project plans, milestones, achievements and recommended solutions in a concise and intuitive manner.
Highly organized individual with exceptional attention to details, strong sense of accountability and collaboration skills.
Work Experience:
Relevant experience within the Data Governance field for a Financial Institution with focus on: documenting data requirements and data quality rules criteria; data quality issue logging and tracking.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Business Analyst
Junior business analyst job in Charlotte, NC
TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.
Business Analyst
Hybrid - Onsite
Charlotte, NC
1 Year Contract
No C2C Vendors
MAJOR DUTIES AND RESPONSIBILITIES
Daily technical and functional support of meter reading and field service applications.
Conduct usage and system problem analysis and resolution at local and remote locations.
Develop and document the problem resolution with internal and external technical resources.
Interface with end users on existing business processes
Identify user information requirements and develop ad-hoc SQL queries for analysis and translate results into custom report specifications.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of:
Tactics and practices of business analysis
Principles of robust software testing approaches
System life cycles and systems development (SDLC)
Information technology best practices, standards, and terminology
Skilled in:
Analysis and troubleshooting of an integrated software application
Troubleshooting application issues using SQL query tools and MS Excel, to prove a hypothesis
Writing and executing structured test plans
Working in an AGILE environment
Customer service (MUST possess technical skills to guide less technical users)
Interpreting functional and technical requirements for both real-time and batch application interfaces
Ability to:
Understand and follow technical design specifications
Communicate technical topics to all levels of technology users
Devise procedures to solve moderately complex information systems problems
Must be able to work multiple days in-office
Trouble-shoot a technology stack (client & server).
MAJOR DUTIES AND RESPONSIBILITIES
Daily technical and functional support of meter reading and field service applications.
Conduct usage and system problem analysis and resolution at local and remote locations.
Develop and document the problem resolution with internal and external technical resources.
Interface with end users on existing business processes
Identify user information requirements and develop ad-hoc SQL queries for analysis and translate results into custom report specifications.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of:
Tactics and practices of business analysis
Principles of robust software testing approaches
System life cycles and systems development (SDLC)
Information technology best practices, standards, and terminology
Skilled in:
Analysis and troubleshooting of an integrated software application
Troubleshooting application issues using SQL query tools and MS Excel, to prove a hypothesis
Writing and executing structured test plans
Working in an AGILE environment
Customer service (MUST possess technical skills to guide less technical users)
Interpreting functional and technical requirements for both real-time and batch application interfaces
Ability to:
Understand and follow technical design specifications
Communicate technical topics to all levels of technology users
Devise procedures to solve moderately complex information systems problems
Must be able to work multiple days in-office
Trouble-shoot a technology stack (client & server).
TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit ****************
No second parties will be accepted.
Contact Center Business Analyst
Junior business analyst job in Charlotte, NC
Contact Center Business Analyst
Duration: 12+ Months Contract
Contact Center Business Analyst
Key Responsibilities
• Good understanding about Contact Center Technology(CCT) Concepts
• 7 + years of experience in technical writing of business requirements
• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff.
• Identifies, documents, reports, and tracks system issues.
• Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
• Design and optimize CX features in voice and chat applications to enhance user experience.
• Develop detailed documentation and specifications for development and implementation.
• Support the testing and deployment of new features and enhancements.
• Provide ongoing analytical support to ensure continuous improvement of applications.
Required Qualifications
• Proven experience as a Business Analyst in Contact Center domain.
• Strong understanding of voice/chat applications in customer interaction environments.
• Excellent analytical skills and ability to translate business requirements into technical specifications.
• Experience with Agile methodologies and project management tools.
• Strong communication skills, both written and verbal, with the ability to present complex information clearly.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in the telecommunications industry.
Regards,
Hasan Choudhary (Executive Recruiter )
Tel - ************
Fax - ************
Email - ****************
Planned Leave :
Data Management Analyst
Junior business analyst job in Charlotte, NC
Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data.
Moderate to Advanced SQL skills (writing complex queries is a plus)
Commercial Lending (iHub, WICS, WICDR systems)/Commercial Banking Background
Metadata/Data Governance
Regulatory Reporting
Data Management Framework
SQL
Data Quality
Oracle ERP Technical Business Analyst
Junior business analyst job in Charlotte, NC
We re looking for an IT leader with strong Oracle applications expertise to drive business process improvements, deliver technology solutions, and partner with business teams across finance, manufacturing, supply chain, HR, sales, and analytics. This role blends hands-on technical work with project leadership, ensuring that systems and processes are reliable, scalable, and aligned to business needs.
What You ll Do
Lead the delivery, support, and continuous improvement of Oracle-based business applications.
Partner with business and manufacturing teams to identify opportunities, streamline processes, and deliver solutions.
Oversee projects from planning through implementation, ensuring clear objectives, timelines, and budgets.
Provide subject matter expertise in applications, integration, reporting, and business processes.
Build strong relationships with internal stakeholders and external service providers.
Ensure system reliability, data integrity, and disaster recovery readiness.
What We re Looking For
Bachelor s degree in Information Systems, Computer Engineering, or related field.
Experience with Oracle EBS and/or Fusion implementations and support.
Strong SQL and integration development skills (SharePoint, Azure Integration Services, EDI).
Proven track record in business process design and improvement.
Project management expertise; PMI or Six Sigma certifications a plus.
Excellent problem-solving skills and a strong customer service orientation.
Why Join Us?
You ll play a key role in shaping the way technology drives our business from streamlining processes to delivering innovative solutions. If you thrive at the intersection of business and IT, this role offers the chance to make a broad, visible impact.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Desired Skills and Experience
We re looking for an IT leader with strong Oracle applications expertise to drive business process improvements, deliver technology solutions, and partner with business teams across finance, manufacturing, supply chain, HR, sales, and analytics. This role blends hands-on technical work with project leadership, ensuring that systems and processes are reliable, scalable, and aligned to business needs.What You ll DoLead the delivery, support, and continuous improvement of Oracle-based business applications.Partner with business and manufacturing teams to identify opportunities, streamline processes, and deliver solutions.Oversee projects from planning through implementation, ensuring clear objectives, timelines, and budgets.Provide subject matter expertise in applications, integration, reporting, and business processes.Build strong relationships with internal stakeholders and external service providers.Ensure system reliability, data integrity, and disaster recovery readiness.What We re Looking ForBachelor s degree in Information Systems, Computer Engineering, or related field.Experience with Oracle EBS and/or Fusion implementations and support.Strong SQL and integration development skills (SharePoint, Azure Integration Services, EDI).Proven track record in business process design and improvement.Project management expertise; PMI or Six Sigma certifications a plus.Excellent problem-solving skills and a strong customer service orientation.Why Join Us?You ll play a key role in shaping the way technology drives our business from streamlining processes to delivering innovative solutions. If you thrive at the intersection of business and IT, this role offers the chance to make a broad, visible impact.
Business Analyst
Junior business analyst job in Charlotte, NC
Role: Business Analyst (Retail)
Job Type: Full Time
Salary: $95,000 to $105,000
Experience Required: 8+
Business Analyst (Retail Domain) with Scrum Master Role (Onsite)
We are looking for a dynamic and detail-oriented Business Analyst having 8+ years of experience with good Retail domain experience who can also effectively perform the role of a Scrum Master.
The ideal candidate will work onsite with the customer, collaborate closely with business and technical teams, drive requirement analysis, facilitate Agile ceremonies, and ensure smooth delivery of product increments.
Responsibilities:
Business Analysis
Capture, analyze, and refine business requirements from stakeholders across retail functions
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training licensure and certifications, and other business and organizational needs. The salary range displays the minimum and maximum targets for this position across all US locations and has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role. A reasonable estimate of the current salary range for this position is $95,000 to $105,000. Please note that the salary range posted reflects the base salary only and does not include benefits, or variable bonus programs. Final compensation decisions will depend on the unique facts and circumstances of each candidate. Aspire offers the following benefits for this position, subject to applicable eligibility requirements:
Medical / Life Insurance
Paid holidays
FSA & HSA
Commuter Benefits
401(k) plan and contributions
Aspire s Rewards & Recognition program
About Aspire Systems
Aspire Systems is a $180+ million global technology services firm with over 4,500 employees worldwide, partnering with 275+ active customers. Founded in 1996, Aspire has grown steadily at a 19% CAGR since 2020.
Headquartered in Singapore, we operate across the US, UK, LATAM, Europe, the Middle East, India, and Asia Pacific regions, with strong nearshore delivery centers in Poland and Mexico. Aspire has been consistently recognized among India s 100 Best Companies to Work For 12 consecutive years by the Great Place to Work Institute.
Who We Are
Aspire is built on deep expertise in Software Engineering, Digital Services, Testing, and Infrastructure & Application Support. We serve diverse industries including Independent Software Vendors, Retail, Banking & Financial Services, and Insurance. Our proven frameworks and accelerators enable us to create future-ready, scalable, and business-focused systems, helping customers across the globe embrace digital transformation at speed and scale.
What We Believe
At the heart of Aspire is our philosophy of Attention. Always. a commitment to investing care and focus on our customers, employees, and society
Our Commitment to Diversity & Inclusion
At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued.
Privacy Notice
Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws.
Disclaimer
The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Organization retains the discretion to add or change the duties of the position at any time.
Business Analyst (WMS)
Junior business analyst job in Fort Mill, SC
Business Analyst - Supply Chain & DC Automation
GENERAL PURPOSE:
This Business Analyst position focuses on Supply Chain and Distribution Center (DC) Automation initiatives. The Business Analyst serves as a key interface between business teams and IT. The ideal candidate will have deep expertise in technical project delivery best practices, ensuring projects are executed efficiently without impacting system stability.
The role requires a proven track record in balancing desired solution outcomes within support constraints and a pragmatic lens. Responsibilities include gathering user requirements, creating functional specifications, assisting in development processes, ensuring system functionality aligns with user needs, and guiding stakeholders through application usage.
ESSENTIAL FUNCTIONS:
Systems Support
Understand business processes within Supply Chain and DC Automation and how systems enable these processes.
Partner with IT and cross-functional teams to ensure business needs are met.
Troubleshoot issues, provide support, and communicate resolutions effectively.
Project Management
Identify and document project risks, providing recommendations to leadership.
Gather and report project status updates to stakeholders.
Consolidate data for reporting and dashboard creation.
Information Management
Create and analyze process flow documents by engaging with users.
Relationship Management
Serve as a liaison between security, technical, and business teams to interpret and advise on technical questions or business use cases.
Document functional and technical requirements for projects of moderate complexity.
Development Lifecycle
Manage meetings, issue resolution, and escalation during design and build phases.
Understand various tools and technologies to support project execution.
Oversee test execution across all phases, including unit, end-to-end, integration, performance, operational readiness, and user acceptance testing.
Suggest alternate methods for data gathering and presentation.
Technical Operations
Collaborate with key stakeholders to define release and deployment plans.
Lead post-deployment validation as directed by project leadership.
COMPETENCIES:
Building Effective Teams (for managers of people and projects)
Collaboration
Leading by Example
Communicates Effectively
Ensures Accountability and Execution
Manages Conflict
Business Acumen
Planning, Aligning, and Prioritizing
Organizational Agility
Analysis and Judgment
Technical Competence in Data Gathering
Drive Results
Interpersonal Effectiveness
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Bachelor's Degree in Business, Economics, Finance, Computer Science, or a related field.
7 years of experience in IT or equivalent work experience.
Strong ability to interpret instructions and suggest proven alternatives to drive projects forward.
Ability to follow established practices, policies, and procedures.
Strong relationship-building skills.
Excellent communication skills.
Proficiency in productivity software (e.g., Microsoft Office Suite).
Strong analytical and problem-solving skills.
Ability to create simple to complex analytical solutions.
Capability to break down abstract analytical problems into actionable tasks.
Be flexible to travel as needed during the test phases of the project (10-20%)
Experience using various requirements, testing and Defect management tools like Jira, QTest etc.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Product Analyst
Junior business analyst job in Charlotte, NC
Employment Type :- W2
Job Title: Product Analyst
Duration: 12 Months Contract (Possible extension or conversion)
Responsibilities:
• Partner with the product owner to build business visibility through reports, processes, presentations, and other communication channels
• Assist with user research and story writing
• Obtain knowledge of and ability to perform any of the following key activities within a product team: process mapping, value stream mapping, process analysis, process design, methods development, performance standards & metrics development, ROI analysis
• Develop and execute quality assurance plans
• Support change management functions to ensure successful implementation of work
• Collaborate with product team to understand opportunities for continuous improvement initiatives and potential areas to gain efficiencies or cost savings
• Utilize data to help teams develop and implement solutions
• Help keep teams on track by ensuring outcome measurement
• Work with enterprise partners to build empathy and understanding about our audience
• Help consolidate user feedback, user research, employee feedback, etc.
• Must be comfortable interacting and reaching out to various leaders at *** and, at times, managing expectations across multiple business units at once
• Be comfortable thinking quickly on your feet
• Build rapport quickly with key leaders across the company
• Work through ambiguity and be a self -starter who can easily set own deadlines and expectations for accomplishing key deliverables
• Feel comfortable presenting and representing working software in front of large audiences
• Eager to learn and ready to navigate complex landscape of products and services within ***
Required/Basic Qualifications:
• Bachelors degree; in addition to required degree, six (6) years related work experience
• In lieu of Bachelors degree(s) AND 6 year(s) related work experience listed above, High School/GED AND 10 year(s) related work experience
Name :- Vishal Singh
Email :- **********************************
Job ID :- 25-53179
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Asset Management Applications Business Analyst
Junior business analyst job in Charlotte, NC
Immediate need for a talented Senior Asset Management Applications Business Analyst. This is a 12+ months contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25- 93161
Pay Range: $75 - $78.70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Provides senior level consulting services to business groups on process improvement projects designed to improve IT and business management results.
Develops and implements new processes, standards or operational plans that will have impact on the achievement of functional results.
Participates in defining and formulating senior leadership's IT strategy through the review of business objectives and value proposition.
Advises senior leadership on future business direction and aligns IT with business priorities, strategies, and operating models.
Recommends solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
Recommends long-term improvements and changes to organization's IT systems to support future business direction and growth.
Coaches, reviews and delegates work to lower level professionals.
Lead business and technical analysis to evaluate Synfinii's SalesPage, Broadridge SalesVision, and related platforms, focusing on functionality, data integration, and alignment with enterprise strategy.
Partner with Product, Data, Sales, and Marketing stakeholders to define evaluation criteria, including usability, reporting capabilities, scalability, and data model flexibility.
Document current-state workflows, data flows, and reporting use cases that inform the target-state vision for a unified distribution intelligence platform.
Support vendor due diligence by facilitating demonstrations, capturing requirements, and preparing comparison scorecards and recommendations.
Conduct gap analyses to identify where candidate platforms align-or diverge-from organizational needs.
Collaborate with architects and data engineering teams to assess integration points between CRM, data warehouse (Snowflake), and analytics platforms.
Translate evaluation outcomes into Features and Stories in Jira to inform future implementation roadmaps.
Present findings and recommendations to Product and Technology leadership, including readiness assessments, cost/benefit summaries, and risk considerations.
Key Requirements and Technology Experience:
Key skills; BUSINESS ANALYST
SALESFORCE
SALESPAGE
SALESVISION
University (Degree) Preferred
5 Years Required; 7 Years Preferred
Physical Requirements: Sedentary Work
5+ years of experience as a Business Analyst or Systems Analyst within Sales, Marketing, or CRM technology domains
Deep understanding of Salesforce CRM and its data structures
Hands-on experience with enterprise data platforms such as Snowflake and Salesforce Data 360
Proven ability to operate in a SAFe Agile environment, creating and maintaining Features, Epics, and Stories in Jira
Excellent documentation, facilitation, and presentation skills
Experience evaluating or implementing distribution intelligence or sales analytics platforms (e.g., SalesPage, Broadridge SalesVision, DST, or similar)
Background in asset management, financial services, or intermediary distribution
Experience with data visualization tools (e.g., Tableau, Power BI) for interpreting platform outputs
Familiarity with data governance, data lineage, and compliance frameworks for client and sales data
Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Senior Business Analyst
Junior business analyst job in Charlotte, NC
A leading pure-play ServiceNow consultancy is opening a brand-new office in Charlotte and this is your chance to be part of the founding team. If you're an experienced ServiceNow Business Analyst looking for a role where you can shape processes, influence culture, and grow your specialisms, this is the opportunity you've been waiting for.
Why join?
Be part of a new office launch and help define how things are done from day one.
Work with a ServiceNow-focused organization, giving you the chance to deepen your expertise and certifications.
Hybrid working model: 3 days onsite in Charlotte, 2 days remote.
Exposure to enterprise-level projects and cutting-edge ServiceNow implementations.
What you'll do
Collaborate with stakeholders to translate business needs into ServiceNow solutions.
Lead design, configuration, and implementation of ServiceNow modules (ITSM, ITOM).
Drive process improvements and automation opportunities.
Act as a trusted advisor on ITIL best practices.
Mentor junior consultants and contribute to team growth.
What we're looking for
5+ years as a Business Analyst, ideally in ITSM consulting.
Strong ServiceNow platform knowledge (Incident, Change, Problem, Service Catalog).
ITIL experience; certifications preferred.
Excellent communication and stakeholder management skills.
ServiceNow certifications (CSA, CAD) and Agile experience desirable
What's on offer
Competitive salary + performance bonuses.
Comprehensive benefits package.
Professional development and certification opportunities.
The chance to make an impact from day one.
Apply now online for a confidential conversation.
Business Analyst, Multi-Site Operations
Junior business analyst job in Matthews, NC
Media One is a trusted partner in digital printing and textile industries, offering comprehensive solutions for large format printing. From paper, fabric, workflow, and color management to advanced digital printing equipment and finishing, Media One collaborates with top-tier partners to cater to diverse production needs. The company provides nationwide technical support, installation, and service to ensure excellent customer satisfaction. With four strategically located warehouses across the U.S., Media One provides efficient and timely deliveries. Learn more at: *****************************
Join the market leader in digital textile printing.
Media One Digital is seeking a detail-oriented, analytical Business Analyst to support finance, sales, and operations across multiple U.S. locations. Reporting to the CFO, this role plays a critical part in driving data-based decisions through financial analysis, business performance tracking, and strategic insights.
What You'll Do
Analyze financial results, budgets, and forecasts across locations.
Partner with accounting on month-end close, variance, and ROI analysis.
Track sales trends, product mix, and margin performance by customer and site.
Build and maintain dashboards, scorecards, and KPIs for leadership.
Consolidate operational and financial data to support benchmarking across sites.
Improve data integrity across ERP, CRM, and reporting systems.
Lead ad-hoc analysis and scenario modeling for strategic initiatives.
What Success Looks Like
Accurate and timely reporting that enhances decision-making.
Actionable insights that drive measurable improvements in KPIs.
Streamlined, standardized performance tracking across all sites.
What You'll Bring
Bachelor's degree in Finance, Business, Economics, or related field (MBA a plus).
2-3 years' experience in business analysis, FP&A, or operations analysis-preferably in manufacturing or textiles.
Advanced Excel skills; experience with Power BI or Tableau.
Familiarity with ERP (NetSuite, Sage 100) and CRM (Salesforce) systems.
Strong analytical, communication, and problem-solving skills.
Ability to work cross-functionally in a fast-paced, multi-site environment.
Why Join Us
At Media One Digital we power the digital print ecosystem through smart systems, trusted products, and expert support-so our customers can scale what's next. You'll be part of a collaborative, data-driven culture where your insights shape strategic decisions across the business.
Equal Opportunity Employer:
We're committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic.
Associate Analyst, ICQA Shortage Control
Junior business analyst job in Rock Hill, SC
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Associate Analyst, Inventory Control & Quality Assurance Shortage Control position is responsible for the supporting of all inventory control indicators, transactions, and quality control metrics pertaining to shrink and shortage for the supply chain network. The Associate Analyst will research and provide data analysis to support preventing shrink. This position will partner and collaborate with the executive team, merchants, ICQA team, managers, and senior business analysts.
ESSENTIAL FUNCTIONS:
Research and provide data analysis to support preventing shrink. Identify areas of opportunities related to high shrink. This may include but is not limited to, understanding complex shrink opportunities, purchase orders, over receipts, and open quantities with shortage opportunities
Presenting data in charts, graphs, and tables (to give visual representation to trends);
Partner with multiple departments in resolving problems as requested and communicate research/resolutions.
Actively collaborate with Operations and provide data to help prevent and recover shrink.
Research and recommend alternative actions, procedural updates, audits and potential system updates.
Provide consistent level of internal and external customer service
Conduct ad hoc analysis and special requests as assigned by management.
COMPETENCIES:
Analysis and Judgement
Collaboration
Communication
Planning
Organization
Detail-Oriented
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
2 years of Inventory Control & Quality Assurance or analyst experience preferred.
College degree or equivalent work experience
Ability to import, clean, transform, validate, and/or model data to aid in the decision-making process.
Advanced experience in MS Excel, MS Access, and VBA (or similar coding languages VB, C#, or C++).
SQL + query capability preferred.
Strong communication skills both oral and written, to all levels of the organization.
Ability to interact professionally with all levels within the organization.
Sense of urgency in responding to needs of Associates and Managers.
Ability to coordinate and engage with different teams across the network to accomplish projects.
Attention to detail and ability to work with a high level of accuracy.
Knowledge of Distribution Center processes with some knowledge of DC reports preferred.
Ability to read, speak and understand written instructions in English.
PHYSICAL REQUIREMENTS/ADA:
Must be able to lift up to 50 pounds as needed throughout shift.
Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, reaching, hearing, talking on the telephone, attending in-person meetings, typing, handling objects with hands, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Vision requirements: Ability to see information in print and/or electronically.
Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.
This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Business Analyst
Junior business analyst job in Spartanburg, SC
We are seeking an experienced Business Analyst with extensive Salesforce expertise to join our growing team and help us maximize the value of our Salesforce platform across the organization.
The Business Analyst will serve as the primary liaison between business stakeholders and technical teams, ensuring Salesforce solutions meet business needs and align with company goals. This role requires strong analytical skills, a deep understanding of Salesforce capabilities, and proven experience gathering requirements, designing solutions, and supporting implementation.
Key Responsibilities
Translate business needs into clear, actionable functional and technical specifications.
Work closely with Salesforce developers, administrators, and cross-functional teams to design and deliver effective solutions.
Support data analysis, reporting, and dashboard creation to drive decision-making.
Identify system gaps and recommend enhancements to optimize Salesforce use.
Lead testing efforts, including test planning, execution, and documentation.
Provide training, support, and guidance to end users to maximize adoption and efficiency.
Create and maintain process documentation, workflows, and standard operating procedures.
Qualifications
Bachelor's degree in Business, Information Systems, Computer Science, or related field (or equivalent experience).
5+ years of Business Analyst experience, with at least 3 years focused on Salesforce.
Strong knowledge of Salesforce Sales Cloud, Service Cloud, and/or Marketing Cloud.
Hands-on experience with Salesforce configuration, reporting, dashboards, and workflows.
Familiarity with Salesforce best practices, governance, and release management.
Excellent communication, problem-solving, and analytical skills.
Ability to manage multiple priorities and work with stakeholders at all levels.
Salesforce certifications (Administrator, Business Analyst, or other relevant) strongly preferred.
Why Join Us
Competitive salary
Weekly pay
Medical, dental, vision, 401-K and more
Professional growth opportunities
Opportunity to make a direct impact on business transformation initiatives
Business Execution Consultant 2
Junior business analyst job in Charlotte, NC
Global Travel Risk Analyst Duration: Contract We are seeking a highly motivated and detail-oriented Business Execution Consultant 2 to join our team. The ideal candidate will play a critical role in driving business initiatives, ensuring operational efficiency, and delivering strategic solutions to meet organizational goals. This position requires strong analytical skills, effective communication, and the ability to collaborate across various teams.
Responsibilities:
Analyze business processes and identify areas for improvement.
Develop and implement strategies to enhance operational efficiency.
Collaborate with cross-functional teams to execute business initiatives.
Monitor project progress and ensure alignment with organizational objectives.
Prepare detailed reports and presentations for stakeholders.
Provide recommendations based on data analysis and market trends.
Qualifications:
Bachelor's degree in Business Administration, Finance, or a related field.
Proven experience in business analysis or project management.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office Suite and project management tools.
Ability to work independently and manage multiple priorities effectively.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $45 - $50
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Business Analyst (Level III)
Junior business analyst job in Charlotte, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• The team is looking for an experienced technical BA with a minimum of 7 years of project experience in technology projects to be able to gather and elicit requirements from a business team and apply technical knowledge in facilitating engineering requirements (e.g. functional, non-functional).
• These positions will create/analyze/edit a high volume of documentation.
• This resource is going to be expected to work independently between business partners and tech development teams.
Qualifications
• Must have full Office suite experience, including Visio and Project.
• Strong analytical skills
• Demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility
• Strong team player with superior time management skills
• Must have excellent communication, verbal and written to conduct presentations and deliver technical requirements.
• Must have technology project background
• Experience with SQL Queries preferred
Additional Information
To know more on this position or to schedule an interview please contact;
Angela Galang
************
2026 Summer Intern: Associate Business Analyst
Junior business analyst job in Charlotte, NC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance * You're a motivated rising senior student with a 3.0 GPA or higher seeking a STEM related major (Science, Technology, Engineering, or Math) bachelor's degree from an accredited college or university.
* This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice.
* Internship program runs from May 27 through July 31, 2026.
* In addition to the role-based projects you'll work on, you'll also participate in professional development sessions, networking opportunities, and have access to a mentor.
The Spectrum Internship Experience
You'll join one of our departments for the summer, where you'll contribute to meaningful projects that give you insight into what it's like to work at a leading connectivity company. You'll have access to:
* Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting.
* Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it's like to work here.
* Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals.
What you can expect in this role
As a Spectrum intern, you'll spend the summer working alongside two teams - your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations.
Internship responsibilities may include
* Building a data analytic solution between Biller Source Data (CSG, Ascendon, National ICOMS) and remote detection monitoring (RDM) working on anomaly detection
* Performing queries on relevant databases and interpreting and analyzing data to support solutions
* Assisting in analyzing business partner's operations to understand opportunities for improvement
Required qualifications
* Must be currently enrolled in an accredited College or University completing a bachelor's degree in a STEM related major (Science, Technology, Engineering, or Math)
* Must have at least a 3.0 GPA or greater in current program
* Must have an expected graduation date between December 2026 and June 2027
* Ability to travel locally to Spectrum intern development events and activities throughout the program
* Authorization to work in the U.S. without restrictions or need for future sponsorship
* Analytical skills
* Communication Skills - Verbal and Written
* Project and time management skills
* Ability to collaborate well with others: self-motivated to drive results
* Proficiency in Microsoft Office: Word, Excel, PowerPoint, Access
#LI-JW3
GGN100 2025-60222 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Business Process Analyst Intern, application via RippleMatch
Junior business analyst job in Charlotte, NC
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
Currently pursuing a Bachelor's or Master's degree in Business Administration, Management Information Systems, Business Analytics, or a related field.
Basic understanding of business process analysis, modeling, and improvement techniques.
Ability to assist in the documentation, analysis, and optimization of business processes.
Strong analytical skills, with the capability to interpret business data and workflows to identify inefficiencies and recommend improvements.
Good organizational and project management skills, capable of managing multiple tasks and contributing to collaborative projects.
Effective communication and interpersonal skills, essential for working with cross-functional teams and documenting process requirements.
Familiarity with ERP systems or other business management software.
Skills in data analysis and the use of analytics tools to support business decisions.
Proficiency with Microsoft Office, particularly Excel, and familiarity with process mapping tools such as Visio or Lucidchart.
Eagerness to learn about operational efficiencies and the application of technology in business processes.
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