GIS Data Analyst
Junior business analyst job in Tallahassee, FL
Department Planning, Design & Construction Responsibilities * Supports and advances the university's campus-wide mapping initiatives by incorporating current and emerging GIS technologies. Develops, updates, and maintains spatial databases and data sets using ArcGIS and related applications. Performs quality control and quality assurance (QA/QC) on GIS data. Maintains GIS metadata and ensures data integrity and compliance with university and state standards. Executes queries using SQL, Python, or other scripting languages to automate processes and enhance data analysis. Provides vector spatial analysis as well as modeling to support decision-making processes.
* Collaborates with internal stakeholders and external organizations to assess and address mapping and spatial analysis needs. Designs and produces high-quality maps, graphics, dashboards, and visualizations to support reports, presentations, publications, and planning efforts. Develops and maintains interactive web-based maps accessible to the campus community. Provides cartographic expertise to ensure all map products are clear, accurate, and accessible.
* Supports Facilities Planning land acquisition process by providing data, land use analysis, and recommendations as appropriate. Provides support to Facilities departments with respect to building information modeling and computer assisted design.
* Provides geospatial data management, analysis, and mapping support for the university's maintenance and utility infrastructure, including water, sewer, stormwater, electrical, telecommunications, chilled water, steam, and natural gas systems. Converts, integrates, and validates CAD drawings, as-built plans, and field survey data for incorporation into the GIS database. Supports field crews and engineers by delivering accurate utility maps, locates, and mobile GIS tools to enhance operational efficiency and safety.
* Contributes to special projects and emerging initiatives as directed, applying GIS expertise to support evolving campus needs. Operates university vehicles and equipment as necessary to complete fieldwork and project assignments safely and effectively.
Qualifications
* Bachelor's degree and four years experience or a high school diploma or equivalent and eight years of experience. (Note: or a combination of post high school education and experience equal to eight years.)
* A valid State of Florida or Georgia Driver's License or ability to obtain upon hire.
Preferred Qualifications
Candidates with the following are strongly preferred:
* SIx years of experience, preferably in higher education, municipal, or utility GIS programs.
* Master's degree in a related field or equivalent coursework/advanced GIS certificates.
Other Information
* The work schedule is 8am to 5pm with a 1-hour break.
* This position may serve as an activated employee during campus closures or emergencies, providing critical GIS mapping data, and analysis to support incident response, utility service restoration, and decision-making by emergency management and leadership.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
This position is open until filled.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
IT Business Process Analyst (Temporary Position)
Junior business analyst job in Thomasville, GA
We are seeking a Temporary IT Business Process Analyst to join our Corporate IT Team and work on-site at our Global Corporate Headquarters. This position will play a key role in helping to evaluate, design, and improve how IT systems support business processes across the enterprise. This position is responsible for analyzing workflows, identifying inefficiencies, and partnering with IT and business stakeholders to develop solutions that optimize system performance, reduce complexity, and enhance system effectiveness.
Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!
The ideal candidate will bring strong analytical skills, a structured approach to process mapping, and the ability to translate complex business and system processes into a viewable format that allows for actionable process improvements.
This is a temporary individual contributor role with no direct reports. The temporary position is expected to last between six (6) months to one (1) year. Works very closely with IT project teams and business project teams.
Job Location: Thomasville, GA
This role is not eligible for visa sponsorship. â¯All applicants must possess the legal right to work in the U.S. without the need for current or future visa sponsorship.
Key Responsibilities:
Develop standard process mapping and diagram templates (format and symbols). For both IT (flowchart, network diagram, Data flow, etc.) and Business (Value stream, swimlane, SIPOC, etc.).
Import current process map documents into the new standard template.
Working with IT Teams and Business Teams to conduct detailed current-state business and IT system process mapping.
Work with project teams as necessary to identify inefficiencies, bottlenecks, and opportunities for improvement.
As part of the process mapping, develop and maintain process documentation, including workflows, standard operating procedures, and process maps.
As necessary based on projects, work with stakeholders to design future-state processes aligned with business goals and IT capabilities.
As possible, work with project teams to establish metrics and key performance indicators (KPIs) to measure current process effectiveness and ways to track any future changes.
Qualifications:
Education
Bachelor's degree in Business Administration, Information Systems, or related field required; Master's degree a plus.
Experience
3-5 years of experience in business process analysis, business systems analysis, or a related role.
Experience working with IT systems, ERP, or enterprise applications.
Process improvement certification (Lean, Six Sigma Green Belt, CBAP) a plus.
Skills
Strong analytical, problem-solving, and critical thinking skills.
Experience with business process modeling and mapping tools (e.g., Visio, Draw.io, Lucidchart, etc.).
Knowledge of standard mapping formats (BPMN, BPEL, UML, etc.)
Familiarity with process improvement methodologies such as Lean, Six Sigma, or BPM.
Strong understanding of IT systems and workflows, with the ability to bridge business and technology.
Excellent communication, facilitation, and stakeholder engagement skills.
Proficiency in MS Office Suite, including Excel (advanced), PowerPoint, and Word.
Ability to manage multiple initiatives in a fast-paced environment
Benefits of Being a Cleaver-Brooks Employee
We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, company paid wellness day, generous vacation and 11 paid holidays.
About Cleaver-Brooks
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we're the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They'll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.
Business Analyst
Junior business analyst job in Tallahassee, FL
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have
more than
30 IT Staffing Services contracts
across USA and working
closely with
Fortune 500 Companies
and
Key Private sector Agencies.
We
are providing staffing support to more than
10 State Customers
across USA
and have successfully
staffed for more than 260 roles in last 6 months.
PSB job description for your reference:
Title: Business Analyst
Work Schedule: M-F, 8:00 a.m. - 5:00 p.m.
Duration: 06 to 12 months contract (high possibility of extension)
Location: Tallahassee, FL
Problem Statement:
As part of the WPII and Florida PALM projects, impact to the OOC application “universe” must be determined and the applications must be replaced or modified to interface with the department's new financial management systems solution and the State of Florida's statewide accounting and financial management systems solution. The selected candidate will assist the Business System Administration Manager and Senior Business Systems Analysts within the OOC Systems Support Section in the definition, documentation and determination of the resolution of the OOC application “universe”. The selected candidate may also be assigned to analyze and document other financial related systems owned by OOC or assist in addressing the backlog of maintenance requests for applications owned by OOC.
Education
Bachelor's Degree in Computer Science, Information Systems, or financial related field. Or equivalent work experience.
Experience
A minimum of 5 years of business systems analysis experience, with specific emphasis in business process modeling, data flow analysis and data conversion activities.
Primary Job Duties/ Tasks
The submitted candidate must be able to perform the following duties and/or tasks. Duties of the selected candidate will include, but not be limited to:
Participate in efforts to define the impact on reporting and local computing applications as a result of WPII and Florida PALM. Produce written deliverables including, but not limited to: business process diagrams and narratives, requirements, specifications and business or technical analyses;
Detail data element inputs and outputs with other systems interfacing with OOC maintained applications. Inputs can include manual data entry, direct access to other systems, and batch uploads. Outputs can include data extracts, direct access to data from other systems, and reports;
Prepare specifications in order to communicate Office of Comptroller functional requirements and address dependencies with other interfacing computer applications. Oversees the development of testing strategies, data scenarios and test plans to ensure functional requirements are addressed;
Document business cases and feasibility studies. Facilitate work sessions to elicit and prioritize requirements. Identify any functionality seen as needed, but missing, in OOC maintained systems. Include analysis of outstanding maintenance or enhancement requests;
Coordinate the development of project schedules, implementation plans and documentation for application maintenance releases and new systems development. Present to management, customer and technical staff;
Assist with User Acceptance Testing;
Confer with Central Office and District personnel to ensure the Office of Comptroller systems are performing as required.
Job Specific - Knowledge Skills and Abilities (KSAs)
The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
The selected candidate must have the following required KSAs and experience:
Ability to produce legible and complete functional documentation in a way that thoroughly captures business processes and inputs/outputs of the applications;
Ability to analyze and accurately and completely define processes and workflows to design efficient information solutions, including missing or duplicate functionality in existing applications;
Ability to work effectively with users and a project team, to identify and document requirements for the maintenance, enhancement or development of computer application systems, including technical overviews and context diagrams;
Ability to develop and manage information systems documentation in accordance with the Department's standards;
Knowledge of relational database theories and concepts;
Knowledge of the Florida Accounting Information Resource (FLAIR) system, including transaction type details and interfacing methods;
Skill in testing complex applications and interpreting whether requirements and design were met in the product;
Ability to plan, organize, coordinate, and prioritize work assignments for him/herself or lower level analysts;
Skill in accurately estimating time requirements for requirements analysis and computer programming tasks in a computer application maintenance environment;
Ability to work effectively with Project Managers, Business Analysts, Data Analysts, and Technical Architects to build efficient, viable solutions in the maintenance of business applications utilizing all established departmental standards;
Ability to prepare complex computer program specifications;
Ability to prepare computer program test plans and to create test databases and test environments;
Ability to interpret and communicate technical information related to computer programming and data processing, both verbally and in writing;
Ability to develop and manage technical documentation in accordance with the Department's standards;
Advanced skills with Microsoft products: Word, Excel, PowerPoint and Visio;
Experience working on accounting and financial computing applications and monitoring complex interfaces with external systems.
Preferred KSAs:
Ability to evaluate computer application and system problems;
Skill in performing QA reviews and provide valuable feedback in determining that standards are met and that documents are complete and comprehensive;
Knowledge of mainframe programming languages, computer systems and supporting software;
Skill in data conversion techniques, data cleansing approaches and validating data relationships;
Basic knowledge of Universal Modeling Language (UML) and Sparx Systems Enterprise Architect or equivalent enterprise tool to document business processes, collect requirements, develop test scripts, and manage traceability.
General Knowledge Skills and Abilities (KSAs)
The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:
Communication:
Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
Customer Service:
Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
Decision Making:
Makes sound, well-informed, and objective decisions.
Flexibility:
Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism, and maintain effective work relationships with others.
Interpersonal:
Shows friendliness, courtesy, understanding, and politeness to others.
Leadership:
Motivates, encourages, and challenges others. Is able to adapt leadership styles in a variety of situations.
Problem Solving:
Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
Team Building:
Encourages, inspires, and guides others toward accomplishing the common goal.
Qualifications
Bachelor's Degree in Computer Science, Information Systems, or financial related field. Or equivalent work experience.
Additional Information
Local candidates preferred. Immediate interview and placement! Any Visa type local candidates preferred. Interview type: In person
Lead Business Analyst - Part-Time
Junior business analyst job in Tallahassee, FL
We are recruiting on behalf of our client, We are seeking a part-time Lead Business Analyst to guide the training, documentation, and delivery of Florida PALM financial system education and transition efforts. The Lead BA will set direction, oversee progress, and mentor the full-time analyst and other support staff.
Responsibilities:
Guide the development of training strategies and documentation
Review and approve training content and SOPs
Monitor progress on project deliverables and readiness workplans
Lead stakeholder briefings, risk assessments, and governance activities
Provide strategic insight and direction to support FDVA's successful adoption of Florida PALM
Oversee sustainment planning and new hire onboarding strategy
REQUIREMENTS
Mandatory Requirements:
7+ years of experience in business analysis, with leadership responsibilities
Direct experience managing or mentoring other analysts or trainers
Ability to develop governance frameworks, risk assessments, and change management strategies
Excellent communication and interpersonal skills
Ability to attend required PALM meetings and perform duties onsite
Preferred Qualifications:
Experience leading public sector ERP projects
Familiarity with Florida PALM and/or FLAIR systems
Change management certification (e.g., Prosci, ACMP)
Ability to represent the organization in multi-agency collaboration sessions
Auto-ApplyBusiness Analyst
Junior business analyst job in Tallahassee, FL
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
MUST HAVE:
Bachelor's degree in Computer Science, Information Systems, or financial related field
5+ years' experience as a Business Analyst with specific emphasis in business process modeling, data flow analysis, and data conversion
Knowledge of the Florida Accounting Information Resource (FLAIR) system including transaction type details and interfacing methods
Experience creating complete functional documentation
Ability to analyze and accurately define processes and workflows to design information solutions (including missing or duplicate functionality in existing applications)
Ability to work effectively with users and a project team to identify and document requirements for the maintenance, enhancement or development of computer application systems including technical overviews and context diagrams
Ability to develop and manage information systems documentation in accordance with the Department's standards
Knowledge of relational database theories and concepts
Skill in testing complex applications and interpreting whether requirements and design were met in the product
Ability to plan, organize, coordinate, and prioritize work assignments for him/herself or lower level analysts
Skill in accurately estimating time requirements for requirements analysis and computer programming tasks in a computer application maintenance environment
Ability to work effectively with Project Managers, Business Analysts, Data Analysts, and Technical Architects to build efficient, viable solutions in the maintenance of business applications utilizing all established departmental standards
Ability to prepare complex computer program specifications and test plans, and create test databases and test environments
Ability to interpret and communicate technical information related to computer programming and data processing both verbally and in writing
Ability to develop and manage technical documentation in accordance with the Department's standards
Advanced skills with Microsoft Word, Excel, PowerPoint and Visio
Experience working on accounting and financial computing applications and monitoring complex interfaces with external systems
NICE TO HAVE:
Qualifications
*** Local Candidate Will Be preferred first**
Additional Information
Best Regards,
Amrit Lal
BUSINESS ANALYST - 72004147 1
Junior business analyst job in Tallahassee, FL
Working Title: BUSINESS ANALYST - 72004147 1 Pay Plan: Career Service 72004147 Salary: $54,631.20 Total Compensation Estimator Tool Business Analyst I Division of Real Estate Development and Management
State of Florida Department of Management Services
This position is located in Tallahassee, FL.
Position Overview and Responsibilities:
This position serves as the Business Analyst of the TRIRIGA support team under the general supervision of the Systems Analyst Administrator in the Division of Real Estate Development and Management (REDM). This is a highly responsible position that works collaboratively with REDM's bureaus, other state agencies, vendors, and other stakeholders to identify opportunities, discover requirements, assess business processes, perform data analysis of existing information systems, map data to newer business solutions, provide technical recommendations and testing, develop reporting, deliver training, create configuration items, perform quality assurance testing, perform quality audits, perform schedule management, and provide customer service to meet user needs.
Conducts Business Analysis Activities
* Support the division's business process improvement initiatives to meet changing operational requirements
* Evaluate processes, anticipate needs, develop optimization strategies, identify activities for potential automation, and communicate solutions for improvement to stakeholders.
* Plan and conduct studies of problems and procedures.
* Help customers align business processes with out-of-the-box TRIRIGA solutions.
* Recommend TRIRIGA enhancements to close the gap between the business processes and TRIRIGA's out-of-the-box functionality.
* Assist with the creation and update of TRIRIGA user guides and operating procedures to include specific data needed at key business decision points.
* Lead efforts to standardize, normalize, and interpret data within the TRIRIGA application to attain operational efficiency, ease of use, and improved trend, predictive, and statistical analyses.
* Participate in TRIRIGA, Report Services, and Content Management discovery sessions to facilitate and design out-of-the-box solutions that meet customer needs.
Supports TRIRIGA Team Activities
* Assist the TRIRIGA support team with the development of ad hoc, weekly, monthly, and yearly reports relating to information contained in the agency's information systems.
* Assist the TRIRIGA support team with the development of configuration items within the agency's TRIRIGA, Report Services, and Content Management Systems.
* Troubleshoot TRIRIGA workflows, reports, queries, and forms to implement acceptable solutions for the customer.
* Perform Quality Assurance Testing and Quality Auditing on developmental items within the agency's TRIRIGA, Report Services, and Content Management Systems.
* Serve as back-up to the AskTRIRIGA help desk to provide Tier 1 customer service to TRIRIGA users.
Training and Support
* Develops and Delivers TRIRIGA, Report Services, and Document Management training to the TRIRIGA Support Team
* Works with REDM's training manager to assist with training REDM staff on TRIRIGA, Report Services, and Document Management functionality.
* Develop Product Manuals and User Guides
The Benefits of Working for the State of Florida:
State of Florida employees enjoy top tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out of pocket contributions. State employees also enjoy the option of selecting between two retirement options, including the FRS Pension Plan and the FRS Investment Plan. As an additional benefit, state employment affords you the opportunity to take part in the tuition waiver program within the state university and community college systems. For a more complete list of benefits, please click **************************************
Knowledge, Skills, and Abilities:
* Knowledge of process improvement methodologies to define opportunity, measure performance, identify root causes, improve process, and implement continuous optimization.
* Knowledge of software development methodologies and algorithms to recommend TRIRIGA enhancements and/or other software projects to improve business processes.
* Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, and their applications.
* Knowledge of statistical analysis methods such as mean, standard deviation, regression, hypothesis testing, and sample size.
* Knowledge of common customer service techniques.
* Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocations, manpower modeling, leadership techniques, and production methods.
* Intermediate skill level with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
* Experience working with large volumes of data to identify patterns and trends and avoid biases and logical errors to produce accurate, trustworthy, data-driven conclusions.
* Experience writing accurate, plain language, user friendly product manuals and user guides.
* Experience collaborating with subject matter experts to develop and test effective instruction or training materials.
* Ability to apply logic and analysis to identify the strengths and weaknesses of different approaches.
* Ability to communicate professionally, both verbally and in writing, to present complex material in a visually appealing and easily understandable format to non-technical users and stakeholders.
* Ability to establish and maintain professional relationships, at all levels, both internally and externally.
* Ability to function proactively and synergistically, as part of a team, or independently to achieve goals and objectives.
* Ability to work in a fast-paced setting, manage time efficiently between multiple priorities, and deliver under tight deadlines.
* Ability to take initiative, exercise good judgment, and use discretion to reach acceptable outcome while protecting sensitive information.
* Ability to model behaviors of Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.
Minimum Qualifications:
A bachelor's degree from an accredited college or university with a major in business administration, computer science, information technology, mathematics, data analytics or a related field or four years of documented experience in the ten years leading up to the date of application performing systems analysis, data analysis, information technology requirements gathering, or developing configuration changes in an information technology environment.
Valid Class E Driver's License
Preferred Qualifications:
* Business Analyst, PMP, or Associate Project Manager Certification
* Experience developing data-driven reports, working with SQL, Java, or any other modern programming language.
* Experience providing successful customer service for an enterprise software platform.
Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS' Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida's state government. It is against this backdrop that DMS strives to demonstrate its motto, "We serve those who serve Florida."
Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
*****************************
******************************
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at **************. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Easy ApplyBusiness Analyst
Junior business analyst job in Tallahassee, FL
General Characteristics Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge. May make recommendations for buy vs. build decision.
Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.
Experience: A minimum of 3 years of relevant technical or business work experience.
Complexity: Intermediate professional level role. Works with business partners within one business function to align technology solutions with business strategies. Demonstrates an informed knowledge of a business area to resolve problems on an ongoing business. Supports several moderately complex business processes. Works on multiple projects as a project team member, occasionally as a project leader. May coach more junior staff.
*Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*
Auto-ApplyBusiness Analyst
Junior business analyst job in Tallahassee, FL
Job Title: Business Analyst Job Type:
Full-Time
The Business Analyst will serve as the liaison between agency business units, technical teams, and vendors to ensure project deliverables meet business needs, comply with State of Florida standards, and are implemented successfully. This role emphasizes business process analysis, documentation, and deliverables management, with light support for testing and implementation activities.
The ideal candidate will have a strong background in requirements elicitation, business process modeling, and Stakeholder Communication, as well as experience working within the State of Florida or other large government environments.
Duties and Responsibilities:
· Conduct requirements-gathering sessions with agency stakeholders, business subject matter experts (SMEs), and technical teams.
· Document functional, non-functional, and technical requirements in alignment with State of Florida IT standards.
· Develop process flow diagrams, use cases, and business process models to capture current-state and future-state workflows.
· Manage project deliverables including requirements documents, traceability matrices, design specifications, and end-user documentation, ensuring accuracy and timely completion.
· Collaborate with the Project Manager to track deliverables against project milestones and ensure stakeholder alignment.
· Serve as the documentation lead, maintaining a central repository of approved project artifacts.
· Support the creation of UAT plans and acceptance criteria in coordination with the QA/UAT team (light testing support).
· Assist in training material development, communication plans, and change management activities to prepare stakeholders for system adoption.
· Ensure deliverables comply with State of Florida accessibility, security, and data governance requirements.
RequirementsMinimum Qualifications/Experience:
· At least 5 years of experience as a Business Analyst on projects.
· Proven experience gathering, analyzing, and documenting business and technical requirements.
· Strong background in business process analysis, modeling, and documentation management.
· Experience with deliverable management and traceability practices throughout the project lifecycle.
· Strong understanding of SDLC methodologies (Waterfall, Agile, or hybrid).
· Experience with requirements management tools (e.g., JIRA, Confluence, Azure DevOps, or similar).
· Excellent written and verbal communication skills, with the ability to work with both technical and non-technical audiences.
· Familiarity with State of Florida systems such as MyFloridaMarketPlace (MFMP) or People First.
· Experience with ERP systems, case management systems, or large-scaled modernization projects.
· Knowledge of Section 508 / WCAG accessibility standards.
Minimum Education:
Bachelor's Degree in Information Technology, Computer Science, Business Administration, or related field.
Required Certifications:
CBAP (Certified Business Analysis Professional) or CCBA certification.
Other:
· Candidates must be able to work onsite in Tallahassee, FL as needed.
Business Analyst
Junior business analyst job in Tallahassee, FL
Requirements: • Experience effectively communicating with both technical and business resources and translate business needs into effective technical specifications; • Experience conducting research into application development issues and products; • Experience preparing reports, correspondence, guidelines and Power Point presentations;
• Experience working in a team-oriented, collaborative environment;
• Experience working on multiple projects as a project team member, occasionally as a project leader;
• Experience creating Visio process maps, requirements traceability matrices, use cases and other business analysis documentation appropriate to the specifically assigned project needs;
• Bachelor's Degree in Computer Science, Information Systems or other Information Technology major or equivalent work experience.
Responsibilities:
• Understand business change needs and assess the business impact of those changes; capture, analyze and
document requirements; support the communication and delivery of requirements with relevant stakeholders;
• Lead requirements definitions meetings with customers;
• Analyze and document requirements for authorizations to determine data entry requirements and mapping to
any existing components necessary to capture the data;
• Analyze data gathered and develop solutions or alternative methods of proceeding;
• Gather, analyze, document and validate user requirements;
• Facilitate the negotiation of requirements amongst multiple stakeholders;
• Create, analyze, and validate detailed functional specifications;
• Facilitate design sessions with the implementation team to define the solution;
• Deliver elements of systems design; including data migration rules, business rules, wireframes or other detailed deliverables;
• Identify any new type of data entry components required. For each new component identified, create and update analysis documentation to include wireframes, process maps, business data definitions and business rules;
• Support multiple moderately complex business processes;
• Assist in the business process redesign and documentation as needed;
• Translate high level business requirements into functional specifications and manage changes to such specifications;
• Work closely with customers, users and team members to understand business requirements that drive the analysis and design of quality technical solutions.
Qualifications
Requirements:
• Experience effectively communicating with both technical and business resources and translate business needs into effective technical specifications;
• Experience conducting research into application development issues and products;
• Experience preparing reports, correspondence, guidelines and Power Point presentations;
• Experience working in a team-oriented, collaborative environment;
• Experience working on multiple projects as a project team member, occasionally as a project leader;
• Experience creating Visio process maps, requirements traceability matrices, use cases and other business analysis documentation appropriate to the specifically assigned project needs;
• Bachelor's Degree in Computer Science, Information Systems or other Information Technology major or equivalent work experience.
Additional Information
If you are interested in this opportunity, please email me your most update resume: I look forward to connecting with you on this and/or other opportunities. I am always looking to network, so if you are in the market or just interested in hearing about future opportunities, please send me a current resume along with your hourly compensation requirements.
Business Systems Analyst (On-Site)
Junior business analyst job in Tallahassee, FL
Job DescriptionFull-Time Business Systems Analyst
Industry: Non-profit organization specializing in SBA 504 loans
Compensation: Competitive annual salary commensurate with experience + full benefit package that includes a generous IRA contribution (see below for details)
Location: Tallahassee, FL
Summary of Important Qualifications:
Must be a U.S. citizen or permanent resident (this is a requirement by the government agencies we work with)
3-5 years of relevant experience in IT, business systems, or software-related roles
Associate or Bachelor's degree in Information Technology (IT), Management Information Systems (MIS), Business, or related field (preferred)
Hands-on experience with administering Business Applications, customer relationship management (CRM) systems, or workflow automation tools
Working knowledge of low-code/no-code (LCNC) development platforms
Proficiency using the Microsoft Suite and data reporting tools
Strong analytical, development, and documentation skills
Experience working within financial, lending, or other regulated industries (preferred)
~~~
About Us: Florida First Capital Finance Corporation (FFCFC) is a self-sufficient, non-profit organization with offices throughout the State of Florida, Alabama and Georgia. At FFCFC, our mission is to drive economic development and job creation by helping small businesses access capital through the SBA 504 loan program. We are especially proud of our goal to increase lending assistance to minority, rural, and women-owned small businesses. FFCFC is a stable and growing non-profit organization, and we have a lot of pride in our achievements and in our mission. Our workplace is a smaller office environment, so you get to know everyone in the office (i.e. you won't be “just a number”).
About This Opportunity: We are seeking a motivated and technically-skilled Business Systems Analyst (BSA) to join our IT team in Tallahassee, FL. The BSA plays a key role in developing and improving the systems that support our operations - including CRM enhancements, lending platforms, internal wikis, analytics dashboards, process automation, and AI-assisted workflows. The position combines technical understanding with business insight. The BSA works closely with departments across the company to understand their needs, design solutions, and help deliver systems that improve efficiency, data quality, and collaboration. The role also provides overlap and support for the IT team to ensure continuity and knowledge sharing across systems and infrastructure.
We are specifically looking for someone who:
Is passionate about improving how technology supports business operations
Can understand both technical systems and business processes
Is a "doer"... that is, someone who has the technical ability to actually build, configure, iterate, and implement system changes
Is proactive, organized, and detail-oriented
Communicates clearly with both technical and non-technical teams
Enjoys solving problems creatively and practically
Can manage multiple projects, priorities, and deadlines
Thrives in a collaborative, team-focused environment
Has a strong work ethic, sense of ownership, and eagerness to learn
Lives in Tallahassee, FL (or is willing to relocate) and is available full-time, Monday - Friday, 8am - 5pm
If these qualities describe you, please read on!
~~~
Essential Functions for This Role:
Collaborates with key stakeholders to analyze workflows and design technology-driven solutions
Designs, configures, and enhances internal business systems (such as Zoho CRM), analytics dashboards, and knowledge bases
Supports and leads system migration projects, including data mapping, testing, validation, and ensuring successful transition to new platforms
Builds automations and integrations between applications using APIs or low-code tools
Leads system enhancement projects through their full lifecycle - from requirements gathering and design to testing, deployment, and documentation
Develops and executes test plans; coordinates User Acceptance Testing (UAT) to ensure system changes meet requirements
Works with data owners and IT to ensure data integrity, accuracy, and compliance with company and industry standards
Supports data reporting and analytics, creating dashboards and visualizations to aid decision-making
Supports company security and compliance efforts for business systems and data management
Coordinates with external vendors and developers for system enhancements, migrations, or integrations
Develops and delivers training materials, documentation, and support resources for system users
Helps lead company initiatives for automation (RPA), AI integration, and business intelligence
Provides added support to the IT team, contributing to infrastructure projects and general technology operations
~~~
Requirements
Mandatory Requirements:
Must be a U.S. citizen or permanent resident (this is a requirement by the government agencies we work with)
3-5 years of relevant experience in IT, business systems, or software-related roles
Administration and enhancement of a CRM or similar enterprise applications
Strong Microsoft 365 skills, including data handling in Excel / BI Applications
Professional experience supporting or improving business systems
Understanding of data integrity, change control, and documentation practices
Basic knowledge workflow automations and generative/agentive AI
Availability to work full-time Monday - Friday, 8am - 5pm, in our Tallahassee, FL office
Already live in the Tallahassee, FL area or are willing to relocate (especially if you have ties to the area)
Can pass a rigorous criminal background check
Preferred Experience:
Associate or Bachelor's degree in Information Technology (IT), Management Information Systems (MIS), Business, or related field
Microsoft 365 system administration
Direct experience with the Zoho ecosystem (CRM, Analytics, Flow, Creator)
Familiarity with analytics and dashboarding tools (Zoho Analytics, Power BI, Tableau)
Exposure to RPA platforms (UiPath, Power Automate RPA, Automation Anywhere)
Experience with AI-assisted workflows or integrations
Hands-on participation in system migrations (data mapping, testing, validation)
Experience with APIs, REST integrations, or webhooks
Experience with documentation systems (Wiki.js, Confluence, Notion)
Even if you don't meet all of the requirements listed above, we still recommend that you apply. We will look at each applicant holistically instead of simply looking at how many boxes they check.
~~~
Benefits
Here at FFCFC, we understand that highly satisfied employees are key to a thriving business. This is why we offer:
Annual salary commensurate with experience (note that we will discuss your salary expectations very early in the application process)
A workplace culture that supports collaboration, teamwork, training, and professional growth
A tight team environment where you get to know all of your colleagues
Health insurance through Capital Health Plan (100% employer paid for the employee, partial coverage for family)
Dental insurance that is 100% employer-paid
Optional vision insurance
Life and long-term disability insurance (100% employer paid)
Voluntary flexible spending account (FSA)
Simple IRA contributions by employer based on the organization's performance
12 vacation days and 10 sick days accrued each year
Seven (7) paid holidays each year
If you think you'd be a good fit, we'd love to see you apply!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are ADA compliant and an E-verify employer.
Business Analyst - Veteran Evaluation Services
Junior business analyst job in Tallahassee, FL
Description & Requirements Maximus is currently hiring a Business Analyst to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Business Analyst is responsible for interpreting data and other information to perform root cause analysis, impact assessments, and/or to identify key measures and indicators of process performance and make recommendations to improve or correct performance.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Identify and determine business requirements and define processes, including clarification on any requirement discrepancies.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions.
- Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to work a schedule between 8am - 5pm CT Monday - Friday required
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
70,000.00
Maximum Salary
$
100,000.00
Easy ApplyMortgage Business Analyst
Junior business analyst job in Tallahassee, FL
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Mortgage Business Analyst for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will provide support in managing a broad variety of departmental operations including special projects, strategic planning processes and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Mortgage Business Analyst, you will develop interim automated solutions to assist various departments, create exception reporting, and automate routines in addition to various other department-related activities.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets.
- Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations.
- Assist business units with developing interim business tools to facilitate an increased level of efficiency.
- Support the Operations team with data analysis and problem-solving.
- Draft policies and procedures for the different department roles and responsibilities.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Bachelor's degree in business administration or related field required.
- Financial Services and, if possible, mortgage industry experience preferred.
Skills and Job-Specific Competencies:
- Highly proficient in Excel, Word, and PowerPoint.
- Must possess superior analytical skills.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141861
### Place of Work
On-site
### Requisition ID
141861
### Application Email
****************************
Easy ApplySenior Analyst, IT Business Solutions
Junior business analyst job in Tallahassee, FL
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Job Summary_**
The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible.
The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations.
**_Responsibilities:_**
+ Application Portfolio Management (APM):
+ Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy.
+ Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow).
+ Monitor Archer dashboards for upcoming deadlines and past-due remediations.
+ Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation.
+ Collaborate with IT and business teams for APM record updates and reporting.
+ Application Security & Compliance:
+ Analyze security threats, vulnerabilities, and audit findings to prioritize remediation.
+ Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives.
+ Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues.
+ Develop and implement testing/validation processes for security system effectiveness.
+ Ensure adherence to enterprise security processes, business, regulatory, and legal requirements.
+ Assist in security incident response using SIEM and other detection platforms.
+ Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework).
+ Support implementation and configuration of application security tools.
+ Monitor and ensure compliance with established application security standards.
+ Assist the Incident Response team with application security investigations.
+ Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred
+ Experience with common application security controls including WAF preferred
+ Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred
+ Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred
+ Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred
+ Ability to learn new software and hardware packages and adapt to changes in technology preferred.
+ Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred.
+ Knowledge of common patterns for AuthN and AuthZ preferred
+ Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred
+ Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred
+ Experience with Veracode preferred
+ One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $80,500 - $103,410
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/24/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
IT Data Quality Analyst
Junior business analyst job in Thomasville, GA
We are seeking a Data Quality Analyst to join our Corporate IT Team and work on-site at our Global Corporate Headquarters. This position will be responsible forâ¯ensuring the accuracy, integrity, completeness, and reliability of our systems and organizational data. This role will work closely with IT and business teams to analyze data, identify and resolve quality issues, and enhance data management practices. The ideal candidate will bring strong technical skills, business acumen, and the ability to collaborate across departments to accomplish their tasks.
Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!
This role will play a critical part in improving the quality and usability of the company's overall system and organizational data. The Data Quality Analyst role will help to establish a foundation for advanced reporting, business intelligence, and future AI-driven initiatives.
This is an individual contributor role with no direct reports. Works very closely with IT project teams and business project teams.
Job Location: Thomasville, GA
This role is not eligible for visa sponsorship. â¯All applicants must possess the legal right to work in the U.S. without the need for current or future visa sponsorship.
Key Responsibilities:
Data Quality & Analysis
Collect, clean, and validate data from multiple sources to ensure accuracy, consistency, and reliability.
Analyze and profile datasets to assess validity, completeness, timeliness, and structure.
Identify and resolve data quality issues using root cause analysis and preventive measures.
Develop and implement data validation, cleansing, and deduplication processes.
Support data integration, transformation, and consolidation across systems.
Governance & Standards
Define, document, and enforce data quality standards, rules, and best practices.
Contribute to data governance initiatives including metadata management, data dictionaries, and data catalogs.
Monitor key data quality metrics and provide regular reporting to leadership.
Collaboration & Communication
Partner with business and IT stakeholders to align data definitions and standards.
Facilitate workshops, data discovery sessions, and requirement gathering efforts.
Prepare clear technical and business documentation, including reports, dashboards, and data flow diagrams.
Communicate findings and recommendations effectively to both technical and non-technical audiences.
Technical Expertise
Write and optimize SQL queries; leverage Python or other scripting languages for data analysis and automation.
Work with multiple database technologies (Oracle, SQL Server, MySQL, Redshift, etc.).
Support data warehousing, reporting, and business intelligence initiatives.
Apply statistical and analytical methods to identify patterns, trends, and insights.
Qualifications:
Education
Bachelor's degree in Data Science, Computer Science, Information Systems, or a related field (or equivalent work experience).
Experience
3-7 years of experience as a Data Analyst or Data Quality Analyst in IT or business environments.
Experience with ERP, Salesforce, master data management (product, customer, employee), and large enterprise data systems preferred.
Hands-on experience with data modeling, data warehousing, APIs (REST/SOAP), and JSON/XML.
Familiarity with data governance principles, metadata standards, and interoperability frameworks.
Prior experience in manufacturing or e-commerce industries is a plus.
Skills
Proficiency in SQL, Python, other scripting languages, and data manipulation tools.
Strong analytical and problem-solving skills with attention to detail.
Knowledge of data lifecycle management and governance best practices.
Experience with multiple database environments including data warehouse technologies.
Ability to work independently, manage multiple projects, and meet tight deadlines.
Excellent written and verbal communication skills; strong collaboration skills with both technical and non-technical teams.
Benefits of Being a Cleaver-Brooks Employee
We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, company paid wellness day, generous vacation and 11 paid holidays.
About Cleaver-Brooks
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we're the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They'll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.
Business Analyst
Junior business analyst job in Tallahassee, FL
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
MUST HAVE:
Bachelor's degree in Computer Science, Information Systems, or financial related field
5+ years' experience as a Business Analyst with specific emphasis in business process modeling, data flow analysis, and data conversion
Knowledge of the
Florida Accounting Information Resource (FLAIR)
system including transaction type details and interfacing methods
Experience creating complete functional documentation
Ability to analyze and accurately define processes and workflows to design information solutions (including missing or duplicate functionality in existing applications)
Ability to work effectively with users and a project team to identify and document requirements for the maintenance, enhancement or development of computer application systems including technical overviews and context diagrams
Ability to develop and manage information systems documentation in accordance with the Department's standards
Knowledge of relational database theories and concepts
Skill in testing complex applications and interpreting whether requirements and design were met in the product
Ability to plan, organize, coordinate, and prioritize work assignments for him/herself or lower level analysts
Skill in accurately estimating time requirements for requirements analysis and computer programming tasks in a computer application maintenance environment
Ability to work effectively with Project Managers, Business Analysts, Data Analysts, and Technical Architects to build efficient, viable solutions in the maintenance of business applications utilizing all established departmental standards
Ability to prepare complex computer program specifications and test plans, and create test databases and test environments
Ability to interpret and communicate technical information related to computer programming and data processing both verbally and in writing
Ability to develop and manage technical documentation in accordance with the Department's standards
Advanced skills with Microsoft Word, Excel, PowerPoint and Visio
Experience working on accounting and financial computing applications and monitoring complex interfaces with external systems
NICE TO HAVE:
Qualifications
*** Local Candidate Will Be preferred first**
Additional Information
Best Regards,
Amrit Lal
Business Analyst
Junior business analyst job in Tallahassee, FL
Job DescriptionGeneral Characteristics Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge. May make recommendations for buy vs. build decision.
Education: Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.
Experience: A minimum of 3 years of relevant technical or business work experience.
Complexity: Intermediate professional level role. Works with business partners within one business function to align technology solutions with business strategies. Demonstrates an informed knowledge of a business area to resolve problems on an ongoing business. Supports several moderately complex business processes. Works on multiple projects as a project team member, occasionally as a project leader. May coach more junior staff.
*Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*
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Business Analyst - Full-Time
Junior business analyst job in Tallahassee, FL
Job Description
We are recruiting on behalf of our client. We are seeking a full-time Business Analyst to support the training, development, and adoption of the Florida PALM financial system. This analyst will be responsible for designing and delivering training, developing SOPs, coordinating communication, and helping end users transition from the legacy FLAIR system.
Responsibilities:
Analyze and document current FLAIR processes
Develop SOPs for Florida PALM workflows
Create training and communications content in collaboration with state personnel
Lead and document meetings, status updates, and stakeholder sessions
Track training project tasks and milestones
Assist with change management and user adoption
Deliver training sessions and maintain training readiness plans
Support end-user sustainment planning and onboarding
REQUIREMENTS
Mandatory Requirements:
Experience developing and delivering training programs
Familiarity with ERP systems (preferably Florida PALM or similar financial systems)
Strong skills in MS Word, Excel, and learning management software
Ability to create SOPs, training plans, risk/issue logs, and governance documents
Proven ability to coordinate with multiple stakeholders and lead communications
Ability to work on-site and provide your own equipment
Excellent written and verbal communication skills
Preferred Qualifications:
Prior work with Florida government systems or Florida PALM
Experience with change management in large-scale ERP transitions
Familiarity with digital adoption platforms
Background in financial systems or public sector accounting workflows
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Business Analyst (College of Arts & Science)
Junior business analyst job in Tallahassee, FL
Department Florida State University College of Arts & Sciences Responsibilities The Business Analyst is an integral member of the highly collaborative Business Operations Support Team (BOST) in the College of Arts & Sciences (CoAS). This position supports continuity of business operations within CoAS departments, programs, centers, and institutes (units), including the Dean's Office and BOST, by analyzing business processes, designing and developing, and recommending systems and solutions to meet operational needs. In addition, they directly assist units within CoAS as needed with day-to-day fiscal and administrative activities.
Typical workload will include:
Systems development and enhancement
* Researching, designing, developing, testing, maintaining, and recommending tools, systems, and processes to enhance the effectiveness and efficiency of CoAS units. This includes meeting and collaborating with units to determine their operational needs and making recommendations.
* Making recommendations to college leadership for the enhancement or creation of business operation subject areas and overall processes. Working to ensure compliance with university policies and procedures.
* Developing strategies for managing systems functionality that will optimize user experience. Including serving as primary point of contact for the daily operations of systems, application workflow, data, and change management requests.
Resource and training development, and participating in strategic planning
* Participating in the development, design, maintenance, and dissemination of CoAS instructional resources such as procedure, template, and job aid documentation relating to fiscal and administrative processes. Encompassing the creation of videos, courses, instructional materials and resources for dissemination. Reviewing and updating the college's fiscal resource documents annually and continually, as updates are required.
* Working with college administration to develop and present supplemental training as needed. Providing training, oversight, and quality control for fiscal and administrative processes in CoAS. Assisting departmental managers in the training and transitions of new employees.
* Working with the Associate Director to develop and implement appropriate operating processes and standards across CoAS units.
* Collecting and analyzing data on business operations and producing reports.
* Working as part of the CoAS team to recommend, develop, and implement internal policies and procedures to achieve immediate and long-range financial and administrative goals. Participating in, designing, developing, and conducting special projects related to the operational efficiencies of the CoAS and its units.
Fiscal and administrative support to CoAS units
* Providing continuity of operations to units within CoAS. Assisting with day-to-day business functions related to budget management, sponsored research activities, auxiliaries, travel, procurement, accounts payable, and human resources within and across units.
* Assisting in problem solving with and for departments by researching transactions and resolving issues. Providing subject matter expertise to departments for administrative and fiscal actions. Liaising with external offices and departments on behalf of the college.
Qualifications
A Bachelor's degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)
Preferred Qualifications
Who is an ideal candidate for this position?
An individual who thrives in a collaborative environment while possessing an exceptional degree of self-motivation and ownership. You are a high-impact contributor, connecting people, ideas, and efforts, making the whole system work better. You elevate the entire team's performance through your combination of self-drive and supportiveness.
Core Attributes:
Exceptional Collaborator & Self-Starter: You excel when working with a team, but do not wait for direction. You are highly self-motivated, taking initiative to drive projects forward and seeking out ways to add value.
The Lifelong Learner: You possess genuine curiosity and a passion for continuous learning. You actively seek out new knowledge, skills, and perspectives, and are excited to apply them to your work.
Creative Problem Solver: When faced with a challenge, you approach it with creativity and resilience. You see obstacles not as roadblocks, but as opportunities to innovate and find elegant solutions.
Agile and Adaptable: You are comfortable working with loose direction and translating it into a concrete action plan. Furthermore, you are highly receptive to constructive feedback, viewing it as an essential tool for refining your work product and achieving excellence.
Impact & Mindset:
Support Vector: You naturally look for ways to enable others' success. You understand that your role is critical to the overall performance of the team, and you derive satisfaction from helping colleagues achieve their goals.
Strategic & Purpose-Driven: You maintain a clear focus on the end goal in every task. You demonstrate strategic thinking, connecting your daily work to the broader organizational objectives.
Situationally Intelligent: You are highly adaptable and possess a strong sense of self-awareness. You can accurately read the environment, and needs of the workplace, and adjust your communication and work style accordingly to maximize your positive impact.
Essential Technical & Documentation Skills:
You are comfortable working across various software and platforms and able to learn new technologies quickly:
Microsoft Suite: Strong working knowledge of the suite, including advanced proficiency in Excel and Word, as well as familiarity with Teams, SharePoint, and Power Forms.
Documentation & Copy Writing: You are comfortable writing and/or proofreading and editing written words and information in various formats. You have the proven ability to document existing and new processes clearly and accurately.
Digital Workflow Tools: Comfortable learning advanced capabilities of tools such as Adobe Acrobat Pro and DocuSign.
Other Information
The Business Operations Support Team in the College of Arts & Sciences works to ensure continuity of business operations during unexpected challenges and staffing vacancies by providing fiscal and administrative support to the departments, programs, institutes, and centers across our college.
By partnering directly with units, we deliver tailored temporary operational support, comprehensive systems analysis and process implementation, and targeted training services. Our approach focuses on collaboration, customization and excellence.
To learn more, please visit ***************************************************
Helpful
The College of Arts and Sciences is the largest and most academically comprehensive at FSU, encompassing 200-plus major programs of study and approximately 11,000 students.
Every day, an outstanding team of more than 2,200 faculty and staff members in the College of Arts and Sciences work together to deliver exceptional academic programming to our students, conduct groundbreaking research, and provide research and administrative support across nearly three dozen departments, programs, centers and institutes.
A career in the College of Arts & Sciences has global reach and meaningful impact, contributing directly to the success of the research and academic teaching efforts at Florida State University!
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
Anticipated Salary Range
Anticipated starting salary for the position is in $50,000s and will be offered commensurate with experience and qualifications.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
Applicants invited to interview will be asked to conduct a work sample.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Limited Service Reporting Business Analyst
Junior business analyst job in Tallahassee, FL
Description & Requirements Maximus is currently hiring for a Limited Service Reporting Business Analyst. This is a remote opportunity that is anticipated to last approximately 8-12 months. The Reporting Business Analyst is responsible for creating project-required reports, analyzing the report data, identifying trends, translating the data into commentary, and presenting the information to project leadership and stakeholders. Report creation, Excel, Smartsheet, PowerBI/Tableau experience is necessary to be successful in this role. Additionally, written, verbal, and presenting skills are needed.
Benefits of working at Maximus:
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including
Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally,
enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet
insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings
plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave,
along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and
financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee
contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts
exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness
programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs,
workshops, and conferences.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor's requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Understand the data you're reviewing and analyzing the data to identify trends.
- Ability to translate the data into commentary.
- Creating presentations and leading client data presentations.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Excel and Smartsheet experience is required.
- Data visualization utilizing PowerBI and/or Tableau required.
- SQL skills preferred.
- Call center reporting experience required.
- Must be willing and able to accept a limited service position (approximately 8-12 months).
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
44,800.00
Maximum Salary
$
80,000.00
Easy ApplyPROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76000772
Junior business analyst job in Tallahassee, FL
Working Title: PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76000772 Pay Plan: Career Service 76000772 Salary: $41,400.00 Annually Total Compensation Estimator Tool
DIVISION OF MOTORIST SERVICES
BUREAU OF CUSTOMER SERVICE
CSC FIELD SUPPORT CENTER
* Career Service (CS) Opportunity*
* Open Competitive Advertisement*
To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.
Contact Person: Beatrice Parrish, **************
The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include
* Paid Parental Leave
* Annual and Sick Leave Package
* Nine Paid Holidays
* State Health and Life Insurance
* Educational Benefits
* Contributory Retirement Plan
To learn more about FLHSMV and why it's a great place to work, visit our website at: flhsmv.gov/careers.
If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!
Duties and Responsibilities
This is a full-time Career Service position located in the FLHSMV Customer Service Center, which is a high-volume call center. This position provides guidance to inquiries received from Tax Collectors, license plate agencies, and regional office employees regarding driver license or motor vehicle policy and procedures. The incumbent is responsible for analyzing, evaluating, and assisting in improving the effectiveness and efficiency of motor vehicle and driver license programs. The incumbent will also be responsible for troubleshooting motor vehicle and driver license issuance systems and malfunctioning office equipment, such as, printers and scanners.
Knowledge, Skills, and Abilities
* Ability to understand, apply, and interpret rules, regulations, laws, policies, and procedures.
* Knowledge of state and federal laws and statutes related to Driver License, Motor Vehicle Title, Tag and Registration.
* Knowledge of procedural techniques for analysis.
* Knowledge of Orion operating system.
* Skill in using CSC Expert, FDLIS, FRVIS and CDLIS, ORION, DLI, and Motorist Maintenance.
* Skill is using Microsoft Office suites.
* Ability to communicate effectively, both verbally and in writing.
* Ability to establish effective working relationships with others.
* Ability to effectively organize and handle multiple priorities and assignments.
* Skill in analyzing situations, determining key issues, and developing solutions.
* Ability to collect, evaluate, and analyze data to develop, revise, and make recommendations relating to the improvement of daily operations and policies and procedures.
* Skill in providing customer service to internal and external customers.
* Ability to compose written correspondence, policies, and procedures.
* Ability to troubleshoot and/or resolve technical issues for Motor Vehicle and Driver License issuance systems and malfunctioning office equipment.
* Ability to prioritize workloads with minimal direct supervision.
Preferred Qualifications
Preference will be given to candidates with the following:
* One and a half (1 1/2) years Customer Service Analyst II or III experience or one (1) year as a Senior Analyst Trainer or two (2) years as a Driver Licenses Examiner.
* Experience composing correspondence to include emails, letters, reports, and memos.
* Be available for incoming calls/inquiries up to 8 hours a day between the hours of 8:00AM to 5:00PM*, 8:30AM to 5:30PM*, and 9:00AM - 6:00PM*.
General Information
* The elements of the selection process may include a skill assessment and/or oral interview.
* Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
* FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location: