Junior customer service representative education requirements

1. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. CVS Health Call Center Customer Service

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

4. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

5. Retail Customer Service

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

6. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

7. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

8. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

9. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

10. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

11. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

12. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

13. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

14. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

15. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

16. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

17. Outstanding Customer Service - The Ultimate Guide!

4.5

(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

18. Zendesk for Customer Service Agents Training Course

4.6

(1,065)

How to provide great customer support using Zendesk, a course for beginners...

19. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...