Junior help desk technician demographics and statistics in the US
Junior help desk technician demographics research summary. Zippia estimates junior help desk technician demographics and statistics in the United States by using a database of 30 million profiles. Our junior help desk technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about junior help desk technicians after extensive research and analysis:
- There are over 264,798 junior help desk technicians currently employed in the United States.
- 16.2% of all junior help desk technicians are women, while 83.8% are men.
- The average junior help desk technician age is 42 years old.
- The most common ethnicity of junior help desk technicians is White (56.2%), followed by Hispanic or Latino (16.2%), Black or African American (11.2%) and Asian (10.6%).
- Junior help desk technicians are most in-demand in Los Angeles, CA.
- The utilities industry is the highest-paying for junior help desk technicians.
- Freehold, NJ pays an annual average wage of $60,471, the highest in the US.
- In 2022, women junior help desk technicians earned 98% of what men earned.
- 11% of all junior help desk technicians are LGBT.
- New Hampshire is the best state for junior help desk technicians to live.
- Junior help desk technicians are 56% more likely to work at private companies in comparison to public companies.
On this page
Junior help desk technician demographics by:
Junior help desk technician gender statistics
16.2% of junior help desk technicians are women and 83.8% of junior help desk technicians are men.
- Male, 83.8%
- Female, 16.2%
Junior help desk technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 83.8% |
| Female | 16.2% |
Junior help desk technician gender pay gap
Women earn 98¢ for every $1 earned by men
Male income
$49,539
Female income
$48,338
Junior help desk technician gender ratio over time
This data breaks down the percentage of men and women in junior help desk technician positions over time. Currently, 16.2% of junior help desk technicians are female.
Junior help desk technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 79.95% | 20.05% |
| 2011 | 80.72% | 19.28% |
| 2012 | 81.82% | 18.18% |
| 2013 | 82.21% | 17.79% |
| 2014 | 82.50% | 17.50% |
| 2015 | 83.79% | 16.21% |
| 2016 | 83.89% | 16.11% |
| 2017 | 83.82% | 16.18% |
| 2018 | 84.34% | 15.66% |
| 2019 | 83.40% | 16.60% |
| 2020 | 83.77% | 16.23% |
| 2021 | 83.81% | 16.19% |
Junior help desk technician related jobs gender ratio
We compared junior help desk technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Junior Help Desk Technician | 84% | 16% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Junior help desk technician demographics by race
The most common ethnicity among junior help desk technicians is White, which makes up 56.2% of all junior help desk technicians. Comparatively, 16.2% of junior help desk technicians are Hispanic or Latino and 11.2% of junior help desk technicians are Black or African American.
- White, 56.2%
- Hispanic or Latino, 16.2%
- Black or African American, 11.2%
- Asian, 10.6%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Junior help desk technician race
| Junior help desk technician race | Percentages |
|---|---|
| White | 56.2% |
| Hispanic or Latino | 16.2% |
| Black or African American | 11.2% |
| Asian | 10.6% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Junior help desk technician race and ethnicity over time
See how junior help desk technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Junior help desk technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.81% | 11.67% | 7.17% | 13.23% |
| 2011 | 65.51% | 11.76% | 7.31% | 12.73% |
| 2012 | 64.25% | 12.00% | 7.56% | 13.37% |
| 2013 | 63.18% | 11.24% | 8.37% | 13.75% |
| 2014 | 62.89% | 11.45% | 8.02% | 14.46% |
| 2015 | 62.80% | 10.91% | 9.20% | 14.35% |
| 2016 | 62.59% | 10.88% | 9.17% | 14.24% |
| 2017 | 61.81% | 10.54% | 9.63% | 14.64% |
| 2018 | 61.92% | 10.50% | 9.71% | 14.38% |
| 2019 | 60.11% | 10.42% | 10.42% | 15.50% |
| 2020 | 58.07% | 10.99% | 10.20% | 15.67% |
| 2021 | 56.21% | 11.23% | 10.57% | 16.20% |
Junior help desk technician wage gap by race
According to our data, asian junior help desk technicians have the highest average salary compared to other ethnicities. Black or african american junior help desk technicians have the lowest average salary at $47,565.
| Ethnicity | Salary |
|---|---|
| Unknown | $48,267 |
| White | $49,112 |
| Black or African American | $47,565 |
| Asian | $54,641 |
| Hispanic or Latino | $48,427 |
Average junior help desk technician age
See how the average age of junior help desk technicians varies based on ethnicity and gender.
Male
Female
Junior help desk technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Junior help desk technician age breakdown
The average age of junior help desk technicians is 40+ years years old, representing 56% of the junior help desk technician population.
Junior help desk technician age breakdown
| Junior Help Desk Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Junior help desk technician educational attainment
The most common degree for junior help desk technicians is associate degree, with 39% of junior help desk technicians earning that degree. The second and third most common degree levels are bachelor's degree degree at 34% and bachelor's degree degree at 13%.
- Associate, 39%
- Bachelor's, 34%
- High School Diploma, 13%
- Diploma, 9%
- Other Degrees, 5%
Junior help desk technicians by degree level
| Junior help desk technician degree | Percentages |
|---|---|
| Associate | 39% |
| Bachelor's | 34% |
| High School Diploma | 13% |
| Diploma | 9% |
| Other Degrees | 5% |
Junior help desk technician jobs you might like
Junior help desk technician wage gap by degree level
According to the data, junior help desk technicians with a Master's degree earn more than those without, at $57,680 annually. With a Doctorate degree, junior help desk technicians earn a median annual income of $55,089 compared to $50,210 for junior help desk technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $57,680 |
| High School Diploma or Less | $45,017 |
| Bachelor's Degree | $50,210 |
| Doctorate Degree | $55,089 |
| Some College/ Associate Degree | $45,991 |
Junior help desk technician employment statistics
Most junior help desk technicians work for a private in the technology industry.
Company size where junior help desk technicians work
Below, you can see the size of companies where junior help desk technicians work.
Junior help desk technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 8% |
| 100 - 500 employees | 20% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 24% |
| > 10,000 employees | 31% |
Junior help desk technician jobs by company type
Employees with the junior help desk technician job title have their preferences when it comes to working for a company. For instance, most junior help desk technicians prefer to work at private companies over public companies.
Junior help desk technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 10% |
| Public | 31% |
| Private | 56% |
| Government | 3% |
Junior help desk technician jobs by industry
The most common industries for junior help desk technicians are technology, professional and education.
Junior help desk technician industry statistics
| Industry | Percentages |
|---|---|
| Technology | 17% |
| Fortune 500 | 15% |
| Professional | 11% |
| Manufacturing | 8% |
| Education | 8% |
| Finance | 7% |
| Health Care | 4% |
| Retail | 4% |
| Hospitality | 3% |
| Transportation | 3% |
| Automotive | 3% |
| Telecommunication | 3% |
| Media | 2% |
| Government | 2% |
| Utilities | 2% |
| Energy | 2% |
| Real Estate | 2% |
| Internet | 1% |
| Construction | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Insurance | 1% |
Junior help desk technician turnover and employment statistics
Junior help desk technician unemployment rate over time
The unemployment rate for junior help desk technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Junior help desk technician unemployment rate by year
| Year | Junior help desk technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average junior help desk technician tenure
The average junior help desk technician stays at their job for 1-2 years, based on the 1,329 junior help desk technicians resumes in Zippia's database.
Junior help desk technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 29% |
| 1-2 years | 32% |
| 3-4 years | 14% |
| 5-7 years | 15% |
| 8-10 years | 5% |
| 11+ years | 5% |
Junior help desk technician LGBT ratio compared to similar jobs
Review the percent of junior help desk technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Network Developer | 7.31% | 168,647 |
| Lead Project Analyst | 8.42% | 187,500 |
| Senior Systems Developer | 8.46% | 345,300 |
| Network Security Officer | 8.59% | 111,524 |
| Network Support Analyst | 9.03% | 118,825 |
| Quality Assurance Monitor | 10.54% | 66,424 |
| Junior Help Desk Technician | 10.88% | - |
Similar junior help desk technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Network Developer | 7.31% | 168,647 |
| Lead Project Analyst | 8.42% | 187,500 |
| Senior Systems Developer | 8.46% | 345,300 |
| Network Security Officer | 8.59% | 111,524 |
| Network Support Analyst | 9.03% | 118,825 |
| Quality Assurance Monitor | 10.54% | 66,424 |
Foreign languages spoken by junior help desk technicians
The most common foreign language among junior help desk technicians is Spanish at 71.4%. The second-most popular foreign language spoken is French at 9.5% and Portuguese is the third-most popular at 4.8%.
- Spanish, 71.4%
- French, 9.5%
- Portuguese, 4.8%
- German, 4.8%
- Carrier, 4.8%
- Other, 4.7%
Junior help desk technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 71.4% |
| French | 9.5% |
| Portuguese | 4.8% |
| German | 4.8% |
| Carrier | 4.8% |
| Other | 4.7% |
