Junior help desk technician education requirements

Updated January 8, 2025

4 min read

There are several educational requirements to become a junior help desk technician. Junior help desk technicians usually study automotive technology, information technology, or computer science. 39% of junior help desk technicians hold a associate degree, and 34% hold an bachelor's degree. We analyzed 1,329 real junior help desk technician resumes to see exactly what junior help desk technician education sections show.

The most common colleges for junior help desk technicians are the University of Phoenix and the University of Phoenix.

There are also many online junior help desk technician courses to help get the education required to be a junior help desk technician.

There are certain junior help desk technician certifications that you should consider. These junior help desk technician certifications include CompTIA A+ Certification and Master Certified Electronics Technician (CETma).

What education do you need to become a junior help desk technician?

What degree do you need to be a junior help desk technician?

The most common degree for junior help desk technicians is associate degree, with 39% of junior help desk technicians earning that degree. The second and third most common degree levels are bachelor's degree degree at 34% and bachelor's degree degree at 13%.

Associate, 39%

Bachelor's, 34%

High School Diploma, 13%

Diploma, 9%

Other Degrees, 5%

What should I major in to become a junior help desk technician?

You should major in automotive technology to become a junior help desk technician. 17% of junior help desk technicians major in automotive technology. Other common majors for a junior help desk technician include information technology and computer science.

Automotive Technology, 17%

Information Technology, 11%

Computer Science, 11%

Computer Information Systems, 10%

Other Majors, 51%

Most common colleges for junior help desk technicians

Junior help desk technicians often get their degrees at University of Phoenix, DeVry University, and California State University - San Bernardino. Here are the most common colleges for junior help desk technicians in the US based on their resumes.

Junior help desk technician common college	Percentages
University of Phoenix	14.29%
DeVry University	12.70%
California State University - San Bernardino	6.35%
Texas Tech University	4.76%
Guilford College	4.76%

Show more common junior help desk technician colleges

Best majors for junior help desk technicians

Rank	Major	Percentages
1	Automotive Technology	16.9%
2	Information Technology	11.0%
3	Computer Science	10.6%
4	Computer Information Systems	10.0%
5	Business	9.1%

Show more common junior help desk technician majors

Best colleges for junior help desk technicians

The best colleges for junior help desk technicians are Purdue University, Liberty University, and SUNY Farmingdale.

A junior help desk technician with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for junior help desk technicians. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become junior help desk technicians.

1. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Enrollment

9,394

2. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Enrollment

33,495

3. Worldwide Campus

Daytona Beach, FL • Private

In-state tuition

$9,360

Enrollment

10,254

4. Vermont Technical College

Randolph, VT • Private

In-state tuition

$15,108

Enrollment

1,350

5. Lewis University

Romeoville, IL • Private

In-state tuition

$32,450

Enrollment

4,217

6. Embry-Riddle Aeronautical University - Daytona Beach

Daytona Beach, FL • Private

In-state tuition

$35,814

Enrollment

5,925

7. Dunwoody College of Technology

Minneapolis, MN • Private

In-state tuition

$22,046

Enrollment

1,294

8. Warner University

Lake Wales, FL • Private

In-state tuition

$21,694

Enrollment

896

9. SUNY College of Technology at Alfred

Alfred, NY • Private

In-state tuition

$8,570

Enrollment

3,721

10. Walla Walla University

College Place, WA • Private

In-state tuition

$28,035

Enrollment

1,604

20 best online courses for junior help desk technicians

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Top 10 most affordable universities for junior help desk technicians

The most affordable schools for junior help desk technicians are Brigham Young University - Idaho, suny farmingdale, and purdue university.

If the best universities for junior help desk technicians are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for junior help desk technicians.

1. Brigham Young University - Idaho

Rexburg, ID • Private

In-state tuition

$4,118

Cost of attendance

12,223

2. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

3. Purdue University

West Lafayette, IN • Private

In-state tuition

$9,992

Cost of attendance

22,430

4. New York City College of Technology of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,120

Cost of attendance

13,997

5. Calvary University

Kansas City, MO • Private

In-state tuition

$11,164

Cost of attendance

18,268

6. Southeastern Oklahoma State University

Durant, OK • Private

In-state tuition

$6,750

Cost of attendance

15,839

7. University of New Mexico

Albuquerque, NM • Private

In-state tuition

$7,633

Cost of attendance

19,235

8. Middle Georgia State University

Macon, GA • Private

In-state tuition

$3,924

Cost of attendance

14,919

9. SUNY College of Technology at Alfred

Alfred, NY • Private

In-state tuition

$8,570

Cost of attendance

23,713

10. Southern Illinois University Carbondale

Carbondale, IL • Private

In-state tuition

$14,704

Cost of attendance

27,945

Top 10 hardest universities to get into for junior help desk technicians

The hardest universities for junior help desk technicians to get into are Purdue University, Liberty University, and SUNY Farmingdale.

Some great schools for junior help desk technicians are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for junior help desk technicians based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Purdue University

West Lafayette, IN • Private

Admissions rate

58%

SAT average

1,309

2. Liberty University

Lynchburg, VA • Private

Admissions rate

56%

SAT average

1,133

3. SUNY Farmingdale

Farmingdale, NY • Private

Admissions rate

46%

SAT average

1,091

4. Southern Illinois University Carbondale

Carbondale, IL • Private

Admissions rate

72%

SAT average

1,124

5. SUNY College of Technology at Alfred

Alfred, NY • Private

Admissions rate

63%

SAT average

1,071

6. Brigham Young University - Idaho

Rexburg, ID • Private

Admissions rate

97%

SAT average

1,140

7. University of New Mexico

Albuquerque, NM • Private

Admissions rate

70%

SAT average

1,120

8. Western Michigan University

Kalamazoo, MI • Private

Admissions rate

81%

SAT average

1,107

9. SUNY College of Technology at Delhi

Delhi, NY • Private

Admissions rate

64%

SAT average

1,011

10. Ferris State University

Big Rapids, MI • Private

Admissions rate

81%

SAT average

1,070

Top 10 easy-to-apply-to universities for junior help desk technicians

The easiest schools for junior help desk technicians to get into are Southern Illinois University Carbondale, suny farmingdale, and brigham young university - idaho.

Some schools are much easier to get into. If you want to start your career as a junior help desk technician without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for junior help desk technicians.

1. Southern Illinois University Carbondale

Carbondale, IL • Private

Admissions rate

72%

SAT average

1,124

2. SUNY Farmingdale

Farmingdale, NY • Private

Admissions rate

46%

SAT average

1,091

3. Brigham Young University - Idaho

Rexburg, ID • Private

Admissions rate

97%

SAT average

1,140

4. Purdue University

West Lafayette, IN • Private

Admissions rate

58%

SAT average

1,309

5. SUNY College of Technology at Canton

Canton, NY • Private

Admissions rate

78%

SAT average

997

6. Western Michigan University

Kalamazoo, MI • Private

Admissions rate

81%

SAT average

1,107

7. Ferris State University

Big Rapids, MI • Private

Admissions rate

81%

SAT average

1,070

8. SUNY College of Technology at Delhi

Delhi, NY • Private

Admissions rate

64%

SAT average

1,011

9. Liberty University

Lynchburg, VA • Private

Admissions rate

56%

SAT average

1,133

10. University of New Mexico

Albuquerque, NM • Private

Admissions rate

70%

SAT average

1,120

Average junior help desk technician salary by education level

According to our data, junior help desk technicians with a Master's degree earn the highest average salary, at $57,680 annually. Junior help desk technicians with a Doctorate degree earn an average annual salary of $55,089.

Junior help desk technician education level	Junior help desk technician salary
Master's Degree	$57,680
High School Diploma or Less	$45,017
Bachelor's Degree	$50,210
Doctorate Degree	$55,089
Some College/ Associate Degree	$45,991

Junior help desk technician education FAQs

What is the best college for Junior Help Desk Technicians?

Have more questions? See all answers to common computer and mathematical questions.

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Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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