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Junior information technology specialist skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Jennifer Richardson Ph.D.,
Ranganathan Chandrasekaran
Below we've compiled a list of the most critical junior information technology specialist skills. We ranked the top skills for junior information technology specialists based on the percentage of resumes they appeared on. For example, 19.7% of junior information technology specialist resumes contained troubleshoot as a skill. Continue reading to find out what skills a junior information technology specialist needs to be successful in the workplace.

15 junior information technology specialist skills for your resume and career

1. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how junior information technology specialists use troubleshoot:
  • Configured, managed, monitored, and troubleshoot computer systems, application/filer server hardware, operating systems, and peripheral equipment.
  • Utilized a range of diagnostic tools to troubleshoot intermittent network connectivity issues.

2. Switches

Here's how junior information technology specialists use switches:
  • Configured and installed routers and switches, diagnosed issues, and maintained firewall.
  • Network installations Cabling, patch panels, switches, routers, work stations, servers, etc.

3. NAT

Here's how junior information technology specialists use nat:
  • Use of various networking technologies and protocols such as EIGRP, BGP, VLANs, VPNs, and NAT.

4. Hardware Upgrades

Here's how junior information technology specialists use hardware upgrades:
  • Evaluate, resolve customer information systems, effect required hardware upgrades and repair to maintain mission capability.

5. Network Services

Here's how junior information technology specialists use network services:
  • Configured, service, repair, and maintain hardware and software for network services, storage networking devices, and servers.
  • Installed and removed software applications for network services, storage network devices, and servers.

6. Server Hardware

Here's how junior information technology specialists use server hardware:
  • Upgrade workstation and server hardware.

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7. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how junior information technology specialists use dod:
  • Tested Contingency and Business Continuity Plan as required by DoD IA Certification andAccreditation Process (DIACAP).
  • Gathered data and authored requirements documents for DOD appropriations necessary to establish and maintain long short-term technology funding plan.

8. Printers

Printers are a technological tool used to permanently apply ink to various surfaces and material but most often paper. They are used for printing books, fliers, images, billboard advertisements, and so on. There are many different types of printers, too, each built for a different purpose, material, and processes. A new generation of printers, usually referred to as 3D printers, can use materials such as plastic or resin to build different three-dimensional physical objects and can be used to create props, statues, and various other items.

Here's how junior information technology specialists use printers:
  • Drafted Telephony jobs using Auto Cad R12-14* Administered and maintained all computers, printers and fax machines throughout the facility.
  • Set up networked printers and configured to labs or teacher devices as needed.

9. VPN

A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.

Here's how junior information technology specialists use vpn:
  • Installed software applications and troubleshot Web access, VPN, e-mail, network accounts management, and printer problems.
  • Worked directly with our NOC to maintain, support, and modify our VPN.

10. User Accounts

A user account is a relationship established between a user and a computer, network, or information service that includes a user name, password, and all information related to the user. A user account may or may not allow a user to connect to a network, another computer, or other shared resources.

Here's how junior information technology specialists use user accounts:
  • Assist in implementing system security policy, to include firewalls, host and client access, file permissions and user accounts.
  • Created domain user accounts within Active Directory and Exchange user mailboxes in the MS XP platform.

11. Desk Support

Here's how junior information technology specialists use desk support:
  • Provided helpdesk support for internal and remote end-users according to the helpdesk Service Level Agreement.
  • Provided help desk support, including user-account and password management, hardware/software installation and configuration, and email services administration.

12. Mac

A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

Here's how junior information technology specialists use mac:
  • Worked with SCCM tool for migration to Windows 7 Troubleshooting hardware and software issues on MAC computers.
  • Managed 26 PC's and 25 Mac's-installing Microsoft Suite, Project Management Software, and Lindo.

13. System Administration

System administration entails the overall management, organization, and operation of system software and hardware. It also extends to the management of servers, workstations, and working operations concerning them all. System administration aims to ensure all functions covering the systems run smoothly and hitch-free.

Here's how junior information technology specialists use system administration:
  • Conducted system administration duties and makes necessary recommendations for information technology actions needed as it relates to all levels of care.
  • Performed software installation and configuration, general operating system and system administration in multiple development environments across approximately forty servers.

14. SharePoint

Here's how junior information technology specialists use sharepoint:
  • Collaborated, assisted in the development and deployment of Windows SharePoint suite on organization business network.
  • Used SharePoint 2007 tickets, Remedy tickets, gave Office 2007 & 2010 support.

15. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how junior information technology specialists use java:
  • Maintained Java application to deliver multiple data extracts.
  • Provided technical solutions supporting IT Security with programs written in Java, Basic, and C++.
top-skills

What skills help Junior Information Technology Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on junior information technology specialist resumes?

Jennifer Richardson Ph.D.Jennifer Richardson Ph.D. LinkedIn profile

Professor, Purdue University

Always the soft skills - they stand out I think first and foremost regardless of where you are coming from and where you are going to. Without the ability to communicate, collaborate, facilitate, and problem-solve it is tough to succeed in today's environment. Experience is also key no matter the position; without prior experience to demonstrate the skills you are indicating you have trained for it is hard for those doing the hiring to know if you have learned the skills or if you have learned and experienced (or applied) those skills. Students should seek out opportunities to apply their skills while still working through their program. I believe going forward with K-12 educators we will see that those that have training or professional development with teaching at a distance will go a long way. Before COVID-19 hit we were already planning a new offering for virtual instruction licensure, it is now garnering a lot of attention.

What junior information technology specialist skills would you recommend for someone trying to advance their career?

Ranganathan ChandrasekaranRanganathan Chandrasekaran LinkedIn profile

Professor and Director of Graduate Studies, University of Illinois

With remote-working and virtual collaborations becoming routine, more firms are increasing their investments in technology. In my opinion, irrespective of the location, many companies will seek to hire technology professionals.

What type of skills will young junior information technology specialists need?

Joshua Davis Ph.D.Joshua Davis Ph.D. LinkedIn profile

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a junior information technology specialist stand out to employers?

Chirag Parikh Ph.D.Chirag Parikh Ph.D. LinkedIn profile

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

List of junior information technology specialist skills to add to your resume

Junior information technology specialist skills

The most important skills for a junior information technology specialist resume and required skills for a junior information technology specialist to have include:

  • Troubleshoot
  • Switches
  • NAT
  • Hardware Upgrades
  • Network Services
  • Server Hardware
  • DOD
  • Printers
  • VPN
  • User Accounts
  • Desk Support
  • Mac
  • System Administration
  • SharePoint
  • Java
  • Remedy
  • Remote Desktop
  • Network Troubleshooting
  • SCCM
  • Software Issues
  • Technical Issues
  • Technical Assistance
  • Technical Problems
  • Windows Server
  • Network Operations
  • Trouble Tickets
  • Enterprise Applications
  • Windows XP
  • PC
  • Peripheral Equipment
  • Remote Technical Support
  • Lan
  • Level Support
  • DNS
  • Computer System
  • Desktop Computers
  • Software Installation

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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