Junior network specialist job description

Leidos is seeking a Network Transport Monitoring Analyst to support efforts for the NMCI/SMIT program to perform network engineering support for a broad range of programs including planning, designing, and evaluating various components of the Navy's NMCI network. Under the Service Management, Integration, and Transport portion of the SMIT program, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

Network Transport Monitoring Specialist is responsible for monitoring and resolving events and incidents that affect network and service health across the Enterprise and documenting all relevant information and process steps.
Primary Responsibilities

+ The Transport Monitor Team is responsible for monitoring events and incidents that affect Network Transport and service health across the Enterprise, documenting outage information including actions taken to respond to incidents, and resolve or escalate any outage.

+ The Current Operations Watch team monitors multiple Transport solutions (WLAN, LAN, and WAN) which are critical to the functionality of our users' ability to perform their mission on a daily basis.

+ Excellent verbal and written communication skills are a must.

+ Utilize internal systems to report incidents to leadership.

+ Create trouble tickets for incidents and events observed through monitoring tools or customer reports.

+ Performs initial assessment and triage on the criticality and impact of events and engages the appropriate processes and personnel if escalation outside OC is required.

+ Facilitates escalation to higher tiers as required.

+ Interact with outside vendors and specialist WAN/BAN teams to resolve WAN events and incidents

+ Ability to leverage knowledge of Vendor products used in the environment

+ Provides support to Site Operations and other external organizations through the use of problem resolution skills and independent decision making.

+ Maintains timely (5 minutes or less) response to network infrastructure warning, critical and fatal event alert notices.

+ Ensures the Critical Situation Manager is apprised of all details regarding any significant events or incidents.

Basic Qualifications

+ Requires 1-2 years of prior relevant experience or training

+ US Citizen and DoD Secret Clearance

+ Minimum of DoD 8570.01 IAT Level II Certification required prior to onboarding: CompTIA Security+ CE, Cisco CCNA Security, ISC2 SSCP, GSEC, GICSP, or CYSA+ (See DoD 8570.01-M Appendix 3 for valid certifications)

+ Familiarity with ITIL best practices (ITIL Foundations)

+ Knowledgeable on tools used in an Enterprise organization that aids in Event Management; Incident Management and performance Management including experience with SNMP-based network monitoring tools

+ Worked in a DOD environment and understands customer communication

+ Experience in a data center environment

+ Familiarity with Network WAN and LAN Transport technologies, including MPLS, Routing Protocols, Cisco IOS and IOS XE, VLANs, VoIP, Subnet addressing, and switching protocols along with general troubleshooting concepts

+ Performs well under pressure and ability to calm end users

+ Hands-on Experience in working with DoD networks, including NIPR and SIPR

+ Willing to perform shift work

+ Shift 2: Sunday - Tuesday with every other Saturday 1800 - 0600 HST

Preferred Qualifications

+ Prior military experience a plus; USMC or USN IT experience preferred

+ Experience working with networking technologies and data centers

+ Exceptional communication abilities, both verbal and written, including long-form business writing on complex topics

+ An entrepreneurial spirit with the ability to drive innovation independently; have a passion to improve at every opportunity

+ Ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure that committed projects are delivered on schedule by the relevant team members

+ Ability to work in a matrix organization with other teams to resolve issues and communicate status effectively to peers, subordinates and program leadership

+ Motivated self-starter with strong written and verbal communication skills, and the ability to create complex technical reports on analytic findings

Pay Range:Pay Range $36,400.00 - $56,000.00 - $75,600.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

REQNUMBER: R-00094721

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

This position description is subject to change at any time as needed to meet the requirements of the program or company.

The Network Specialist Junior is responsible for managing multiple network operations, ensuring quality standards and work performance on all task orders and projects; planning, organizing and overseeing network efforts; assigning resources; managing personnel; providing risk management; ensuring quality management; monitoring overall network operations performance. Responsible for ensuring senior level management within the client organization, is aware of overall network operations status, including all relevant network and software projects and their potential impact on higher level organizational strategic vision, this may include subject matter and unique technical knowledge. Ensures all network operations work is performed in accordance with (IAW) the terms and conditions of the contract and consistently within the established standards in this PWS and contract.
Responsibilities



Major Job Activities:


•Supports software, virtual environments, and multiple network configurations for the NIPRNet/SIPRNet.
•Supports the installation, configuration, and integration of all networks, software and hardware.
•Supports VoIP Infrastructure Configuration, Infrastructure, and Support.
•Ensures Accurate and Responsive Data and Metrics Collection and Reporting.
•Integrates a variety of software upgrades to support VoIP communication channels.
•Specifically, the C4 contract is serviced by two points of presence and four critical communication facilities: which include voice communications, Non-Secure Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router Network (SIPRNet), and Joint Worldwide Intelligence Communication Systems (JWICS).
•Supports the information technology (IT) requirements for approximately 300+ buildings. The base infrastructure contains 16 Information Transfer Buildings (ITB), 300 End Building (EB), with 1,000 network switches and 18,000 endpoints.


Material & Equipment Directly Used:


•Computers, servers, switches, patch panels, software platforms, virtual environments, and any equipment and software used in support of this PWS in accordance with DoD 8570.01-M.
•Office computers and equipment, telephones, Microsoft Office suite of tools, spreadsheets, and database outputs and reporting, virtual data sharing platforms (e.g., SharePoint, Teams, etc.) and other forms of remote work sharing tools.


Working Environment:


•Primarily performed in an office environment, with work in virtual space, as well as operations centers, network/server rooms, and other datacenter environments.
•The Network Specialist Junior must be available during duty hours, Monday through Friday, except Federal holidays, or when the Government installation/facility is closed for administrative reasons.


Physical Activities:


•Must be able to sit, stand, and work at a computer for long periods of time. Sedentary work.
•Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
•May require extended time in a computer room environment.
•Activities include preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts.


Qualifications



Minimum Qualifications:



Education / Certifications:


•US Citizen.
•Ability to obtain a Secret Clearance.
•Minimum current DoD 8570.01-M IAT-II certification required.
•Bachelor's Degree in technology or computer science, or network administration desired, or relevant years' experience.


Experience:


•Minimum of three (3) years' demonstrated experience in Information Technology (IT) and DoD Network support.


Skills & Technology Used:


•Brocade/Extreme/Ruckus
•Juniper
•Cisco
•Solar Winds, KMETS
•NIPRNet/SIPRNET servers, tape backups, and data storage
•Hatteras/Pairgain modems
•TACLANE
•TDM transport nodes and ancillary equipment
•DISA Circuits
•TDMs: Nortel/Avaya
•VoIP/VoSIP
•Callegra with Lumenvox IVRS systems
•Vesta E911 Servers/ Consoles, and Eventide Recorders
•Cable and LAN Repair Systems, Site Surveys, Dig Permits, underground conduits, aerial and buried cables
•Radio Communications and Antenna Systems, Land Mobile Radios (LMR), and PWCS account management
•Giant Voice/Alert Route Controllers, Towers, Strobes, Public Address systems, and Klaxon intercom systems
•End-User systems (e.g., desktops, laptops, printers and other peripheral systems
•Microsoft SharePoint (SP), VTC and sVTC systems
•Microsoft Office Suite of tools, Microsoft TEAMS and other virtual communications platforms


Supervisory / Budget Responsibilities:


•May be responsible for identifying relevant project fiscal/budget estimates.


We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.