Epic Professional Billing certification required
100% remote
up to $115k DOE
The PB/HB Analyst is responsible to resolve technical and application issues and support ongoing workflow and optimization issues. This position oversees the design, configuration, testing and support of Epic Patient Billing.
Responsibilities
Design, build and test Epic Patient/Hospital Billing software, including current- and future-state workflows
Troubleshoot and resolve issues, conforming to client change control and change management policies
Work in a complex and quick-moving client environment, meeting all project timelines and critical path requirements.
May be required to participate in 24-hour on-call rotations
Participate in project planning and manage applicable responsibilities
Facilitate and participate in team meetings and work groups
Minimum Requirements
BA with 5+ years' revenue cycle operational experience in healthcare setting
3+ years Epic HB/PB Analyst experience with current Epic certification
Enterprise Operations Analyst
Remote job
This position focuses on the operational aspects of sales management including coordination and completion of Competitive Reviews and RFPs, profit analysis, implementation, reporting and review. This position will lead the team on special projects and major RFP's. Develop quality standards and process improvement initiatives in order to achieve best practices. Develop recommendations to solve problems and issues related to business operations. Prepare presentations and report findings to management. Prepare moderately complex financial analysis, budgeting, forecasting, and reporting. Adheres and follows company and division organizational policies and procedures.
KEY RESPONSIBILITIES:
Responsible for submitting RFP (request for pricing) /RFI (request for information) and Competitive Reviews for our large customers. Works with Legal to ensure that RFPs, bids and agreements are drafted as needed. Collaborate with internal customers to gather requirements, identify issues, and determine the scope of project. Create financial models of "what if" scenarios to help future business planning. Prepare savings reports utilizing lower cost alternative products and/or contract costs. Reach out to Manufactures to obtain best cost available to customers. Develop reports from databases to provide management with information to make sound decisions. Perform data modeling studies and develop basic models.
Document and maintain operational policies and procedures, including documenting detailed process flows. Collect data to analyze new and existing business operations and processes to initiate and recommend best practices and procedures that focus on increased productivity and reduced cost; make recommendation to management to improve. Responsible for management of Enterprise Profit Models. Implement basic databases, including the analysis of data contained in the databases Provide financial and/or business support for management teams
Communicate business results, operational analyses, change recommendations and other information developed and/or received to management, formally present findings to management. Track, and report business metrics and service level agreements to key stakeholders. Coordinates efforts/resources to ensure priorities are met. For example, participates in weekly/monthly calls and meetings with the sales and Enterprise operations teams. Tracks wins, pending deals and loses
Participates in special projects and performs other duties as required.
Act as a project manager, lead process improvement initiatives and provide consultation to users to address business issues. Oversees Enterprise Operations Specialist and Sr. Specialist work for quality and guideline compliance. Available to answer questions from Enterprise Operations Specialist and Sr. Specialist and assist with training and development
SPECIFIC KNOWLEDGE & SKILLS:
Proven track record for leading projects
Demonstrated ability to mentor/advise team members
Proficient in Microsoft Excel (VLOOKUPS and Pivot tables)
Basic business math
Analytical and organizational skills
Proficient in Microstrategy Data Warehouse a +
Proficient in Sales Force a +
Ability to effectively communicate with sales force (proactive) and upper management
Ability to conduct price/cost savings reports utilizing lower cost alternative products and/or contract costs
Ability to review and edit product matches based off of customer usage reports
Knowledge of sales plans and pricing adjustments Ability to edit and review an Enterprise Profit Model
GENERAL SKILLS & COMPETENCIES:
Basic understanding of industry practices
General proficiency with tools, systems, and procedures
Basic planning/organizational skills and techniques
Good decision making, analysis and problem solving skills
Good verbal and written communication skills
Basic presentation and public speaking skills
Basic interpersonal skills
Developing professional credibility
MINIMUM WORK EXPERIENCE:
Typically 2 to 4 years of related professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. No special physical demands required.
The posted range for this position is $55,630 to $86,922 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.
This position is eligible for a bonus not reflected in the posted range.
Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
*******************
. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
Auto-ApplyJunior/Mid Business Analyst- Veterans Affairs (REMOTE)
Remote job
Basic Qualifications:
3+ years' experience as a Business Analyst
Experience working in an agile environment, communicating with stakeholders
Previous experience in business intelligence, analysis, or other related field
Knowledge of software requirements and testing tools, creating user stories, UAT testing
Knowledge of business process engineering, requirement engineering, and testing practices.
Possess the ability to create/analyze requirements accountability records.
Ability to verify that software and its documentation is compliant with applicable requirements functionally.
The candidate must be able to work in a team environment and be proficient in MS Office applications, including Word and Excel.
Strong problem solving and critical thinking skills
Strong attention to detail
Ability to prioritize and multitask
Nice If You Have:
Knowledge of statistical, business process modeling, and business reporting tools
Microsoft SharePoint
ISO/CMMI experience
Understanding of Software Development Lifecycle Process, especially Agile Development (SCRUM and/or Kanban)
Rational, Atlassian JIRA experience
Experience with VistA - the VA's Veterans Health Information System Technology Architecture (VistA) Imaging system
Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client
ThunderYard Solutions is proud to be an Equal Opportunity Employer. We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our community, and our customers. All applicants will be considered for employment without discrimination of race, color, religion, or belief, national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, protected veteran status, family medical history or genetic information.
Junior Business Analyst
Remote job
Job Title: Remote Junior Business Analyst
Company: Marysville Physical Therapy
Job Type: Full-Time
About Us: Marysville Physical Therapy is dedicated to delivering personalized and evidence-based physical therapy services to help individuals recover, regain mobility, and improve their quality of life. As we continue to grow and expand our digital capabilities, we are seeking a motivated Junior Business Analyst to support our data-driven decision-making and enhance operational performance through actionable insights.
Job Summary:
We are looking for a detail-oriented and analytical Junior Business Analyst to join our remote team. This entry-level position will support business intelligence efforts by gathering and analyzing data, identifying trends, and generating reports to assist leadership in strategic planning and operational improvements.
Key Responsibilities:
Collect, organize, and analyze data related to clinical operations, patient flow, scheduling, and administrative functions
Assist in developing and maintaining dashboards and performance reports
Identify process inefficiencies and support implementation of data-driven improvements
Collaborate with departments to document business needs and translate them into technical requirements
Monitor KPIs and support the preparation of regular business reviews
Participate in the testing and validation of new systems, software, or workflows
Support project tracking and contribute to the documentation of project progress and outcomes
Conduct market and competitor research to inform strategic initiatives
Qualifications:
Bachelors degree in Business Administration, Healthcare Management, Information Systems, or a related field (or currently pursuing a degree)
Strong analytical and problem-solving skills
Proficiency in Microsoft Excel; experience with tools like Power BI, Tableau, or Google Sheets is a plus
Familiarity with data collection methods and basic data analysis
Excellent communication and organizational skills
Ability to work independently and meet deadlines in a remote environment
Interest in healthcare operations and technology-driven solutions
Preferred Qualifications:
Internship or coursework experience related to business analysis, healthcare, or project support
Exposure to EHR systems or clinic management software
Basic understanding of HIPAA compliance and healthcare workflows
What We Offer:
A fully remote and flexible work environment
Mentorship and opportunities for professional development
Access to internal training resources and team collaboration platforms
A supportive and mission-driven culture focused on community health and innovation
Client Operations Delivery Analyst - Licensing Experience and Operations (Remote)
Remote job
The application window is expected to close on: December 15th, 2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. **Meet the Team** The team provides licensing training, portal demo and strategic guidance to Cisco customers and partners, with the goal of enabling their self-sufficiency with licensing management. This team builds deep relationships with CXMs, SEs, AMs. You will also leverage assistance from various other support functions at Cisco. Your main stakeholder would be the Cisco customers/partners.
**Your Impact**
Deliver customized licensing training, portal demos, and best practices to Cisco internal teams, customers and partners.
Responsibilities include:
+ Assist teams in navigating the Cisco licensing ecosystem, ensuring clarity and efficiency.
+ Facilitate Smart Account adoption, helping customers understand and leverage licensing capabilities to maximize return on investment.
+ Provide recommendations to customers on license consolidation, restructuring, conversions, and migrations.
+ Work cross-functionally with internal teams, partners, and customers to ensure seamless licensing engagements.
**Minimum Qualifications**
+ Professional fluency in both English and Spanish (verbal and written).
+ +2 years of experience delivering trainings or presentations to internal or external audiences.
+ +2 Minimum 2 years of experience working directly with customers and/or partners.
**Preferred Qualifications**
+ Experience in conducting training and enablement sessions for customers
+ Exposure to Cisco Licensing
+ Good with MS PowerPoint and slide creation
+ Has strong understanding of Cisco Licensing tools and platforms
+ Excellent communication and presentation skills for demos and training
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
The starting salary range posted for this position is $79,400.00 to $100,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$95,000.00 - $138,400.00
Non-Metro New York state & Washington state:
$84,100.00 - $123,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Legal Operations Analyst II
Remote job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including both Vendor Legal and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You'll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster.
What You'll Do
Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations
Oversee contract database management, ensuring data integrity, and reporting accuracy
Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements
Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting
Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools
Support contract operations and process improvement, identifying opportunities for automation and scalability
Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership
Support cross-functional initiatives, such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed
Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages
Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment
What We Look For
3+ years of in-depth experience in contract management, legal operations, or contract technology administration
Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms
Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful
Demonstrated success implementing legal technology solutions and process automation
Comfort with data analysis, reporting, and metrics-driven decision-making
Project management skills and the ability to coordinate tasks and timelines across multiple stakeholders
In-house legal team experience, working at fast-paced companies that value quick decision-making
You've never met a legal process you couldn't simplify and improve
You adapt quickly to changing processes and new priorities - the only constant here is change
Excellent verbal and written communication skills
Strong bias for action to get stuff done
Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude
A sense of urgency on all matters
Highly responsive and proactive
A team player mindset (no job is too big or too small)
Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself
Base Pay Grade - H
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $140,000
USA base pay range (all other U.S. states) per year: $88,000 - $128,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Auto-ApplySecurity Operations Center Analyst II - Remote
Remote job
The Security Operations Center (SOC) Analyst II is part of the Operations and Security Services (OSS) department, which resides on the SOC team and reports to the SOC Manager. The primary purpose of this position is to help coordinate and report on cyber incidents impacting U.S. State, Local, Tribal, and Territorial (SLTT) governments. This position involves critical duties and responsibilities that must continue to be performed during crisis situations and contingency operations, which may necessitate extended hours of work.
What You'll Do:
Responsible for working in a 24x7 Security Operation Center (SOC) environment
Provide analysis of network and host-based security events and trends of security log data from a large number of heterogeneous security devices
Provide Incident Response (IR) support when analysis confirms actionable incident
Provide threat and vulnerability analysis as well as security advisory services
Analyze and respond to previously undisclosed software and hardware vulnerabilities
Investigate, document, and report on information security issues and emerging trends
Coordinate with Intel analysts on open-source activities impacting SLTT governments
Integrate and share information with other analysts and other teams
Other tasks and responsibilities as assigned
What You'll Need:
Bachelor's degree in a related field or equivalent demonstrated experience and knowledge*
Experience analyzing network and host-based security events
Knowledge of various security methodologies and processes, and technical security solutions
Knowledge of incident response life cycle and steps
Knowledge of TCP/IP Protocols, network analysis, and network/security applications
Knowledge of common internet protocols and applications
This position requires U.S. citizenship
It's a Plus if You Have
GCIA, GCIH, Network+, Security+, or other related certifications
1+ years' experience as a Security/Network Administrator or equivalent knowledge
Working knowledge of databases and database querying languages
Experience in an incident response or incident handler position
*Additional years of relevant experience or a combination of an Associate's degree or equivalent and relevant experience may be substituted for the Bachelor's degree.
At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place
Compensation Range:
$33.95 - $56.06
Auto-ApplyRevenue Operations Analyst
Remote job
Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.
Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we're building a team to shape the future of direct mail.
Revenue Operations Analyst
As a Revenue Operations Analyst at Lob, you'll be at the center of analytics and Go-to-Market collaboration. You'll work under our Sr. Sales Operations & Analytics Manager to track performance metrics and KPIs, investigate shifts in performance, and ensure our revenue tech stack is humming. If you enjoy turning messy data into clear answers, uncovering opportunities for growth, and optimizing processes, you'll thrive in this role.
As the Revenue Operations Analyst, you'll…
Support reporting deliverables for weekly leadership reporting to assess GTM performance.
Develop and maintain internal GTM dashboards across sales, marketing, and customer success.
Support GTM tech stack development and upkeep.
Monitor lead/account/opportunity CRM hygiene to ensure accurate reporting and forecasting.
Investigate week over week changes in KPIs and deliver actionable insights.
Partner with MOPS and Demand Gen to optimize lead routing and source accuracy.
Partner with sales enablement to operationalize cadences and processes.
Conduct analyses and provide insights.
What will you bring to this role…
2-3+ years in Sales Analytics, RevOps, or BizOps roles with GTM exposure in a b2b business.
Strong proficiency and understanding of Salesforce & other GTM platforms, including experience as an SFDC admin.
Strong proficiency in Excel/Google Sheets with modeling experience.
Familiarity with GTM funnel stages and core sales KPIs
Clear communicator with strong attention to detail.
A proactive and collaborative mindset with strong business acumen and problem-solving skills.
Bonus points if you have experience in SQL and data tools like Looker, Redshift, and Polytomic.
Bonus points if you are a certified SFDC administrator.
Bonus points if you have experience building sales compensation plans and forecasting in a usage-based business
At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:
Experience supporting a usage-based business model.
Comfort owning tooling processes and collaborating with cross-functional RevOps peers.
Previous experience working with revenue tech stack tools such as Outreach, Gong, ZoomInfo, or Clari.
Bachelor's degree in a related field (e.g., Business, Economics, Marketing, Analytics).
Compensation Information
The compensation for this role will consist of an annual base salary + RSUs
Annual Base Salary: $90,000.00 - $102,500.00
“Lob's salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and
values diversity
of
backgrounds and perspectives
to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the
San Francisco's Fair Chance Ordinance
.
Recent awards
#88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025
BuiltIn Best Remote Midsize Companies to Work For in 2024
BuiltIn Best Midsize Companies to Work For 2022
Auto-ApplyOperations Analyst
Remote job
Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
More information is available at ************ Connect with NRG on Facebook, Instagram, LinkedIn and X.
NRG Business is seeking a detail-oriented and innovative Operations Analyst to join our dynamic team in the energy sector. This role is pivotal in maintaining and optimizing product and billing configuration across our existing product suite, while also contributing to the development of new and forward-thinking commodity and non-commodity offerings. The analyst will serve as a subject matter expert in billing configuration and product implementation, ensuring accuracy and efficiency through quality control processes and system troubleshooting. The position is responsible for developing and maintaining complex billing configurations, ensuring accurate revenue recognition for over 480,000 service locations and $675M in monthly billed revenue. Acting as a subject matter expert, the analyst collaborates cross-functionally with Sales, Billing, Pricing, Customer Care, Forecasting, Finance and other teams to implement innovative product structures and resolve escalated customer issues.
Ideal candidates will possess strong problem-solving abilities, excellent communication and interpersonal skills, and a strong grasp of process optimization and control methodologies. Success in this role requires strong analytical skills, attention to detail, and the ability to navigate dynamic market conditions with precision and agility. The role operates with limited supervision and has a direct impact on enhancing the customer experience through accurate product and billing configuration to support timely billing execution.
Essential Duties/Responsibilities:
Support the development, launch, and optimization of commercial commodity and non-commodity products, including billing configuration and product setup across ISO markets.
Create and maintain accurate billing configurations for over 480,000 service locations, ensuring timely and complete billing of $675M+ monthly revenue. Monitor quality control and resolve system issues impacting billing.
Partner with Sales, Billing, Finance, Pricing, and other teams to ensure consistent product treatment, costing structures, and revenue recognition.
Analyze regulatory/legal changes and support operational implementation. Calculate net metering accounts based on tariffs and usage
Address complex customer or system issues and provide expert guidance on product configuration and billing across ISO markets
Contribute to continuous improvement initiatives and identify system efficiencies in collaboration with management and SMEs.
Perform related tasks and duties as assigned with limited supervision, maintain a proactive and solution-oriented mindset
Working Conditions:
Open office environment or fully remote work options available.
Travel: Less than 5%.
Minimum Requirements:
Bachelor's degree preferred; concentration in Economics, Finance, Business, or related area
Previous energy industry experience preferred, especially an understanding of wholesale energy markets, the market drivers, settlement processes and intricacies of regional markets
Preferred Qualifications:
Self-starter with strong mathematical, analytical, and problem-solving skills; detail-oriented; under limited supervision, ability to communicate findings and make recommendations; comfortable working with individuals in different organizational levels; with support, effective at managing multiple activities and meeting deadlines
Additional Knowledge, Skills and Abilities:
Demonstrates expertise in utilizing Microsoft Excel, Power BI, Visio, PowerPoint, and Access
An effective communicator with excellent written, verbal, and presentation skills
An understanding of process control techniques, policies, and procedures is a plus especially experience that leverages technology as part of the solution is preferred
Self-motivated and very detail-oriented; ability to work with limited supervision in a fast-paced environment with multiple deadlines
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ************************************************************************
Official description on file with Talent.
Investment Operations Analyst
Remote job
We are seeking a detail-oriented and analytical Investment Operations Analyst to join our team. This role is responsible for compiling and maintaining a variety of investment-related reports and documentation, supporting compliance and operational processes, and ensuring smooth coordination with external managers, vendors, and regulatory bodies.
Key Responsibilities:
Compile and produce daily and periodic investment reports, including:
Daily trades reports
Unsettled trades report
Unrealized gain/loss report
Watchlist reviews
Public asset price valuations
Bloomberg rating reviews
Other reports involving data from external managers and vendors
Track and maintain documentation related to private letter rulings
Support and assist with Federal Home Loan Banks (FHLB) collateral movements
Lead the completion of forms and manage communications related to:
State deposit management
Know Your Client (KYC) requirements
Qualifications:
Bachelor's degree in Accounting, Finance, Business, or a related field is preferred
Relevant work experience may be considered in lieu of a college degree
Strong analytical skills and attention to detail
Effective communication and organizational skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Pay Range:
$25.58 - $37.76 / hour
Salary is commensurate to experience, location, etc.
#VIZI
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy
Auto-ApplyEpic Willow Ambulatory Analyst
Remote job
A pediatric provider is working towards Epic go-live in March of 2026 and is looking for a SME to support the Willow Ambulatory implementation from the Revenue Cycle operations side of the house. This person should understand Willow Ambulatory builds and be able to work cross functionally with internal teams and Epic, to ensure a smooth and successful implementation and build. Strong experience in content, retail, and out patient pharmacy is a must have. This consultant will be the right hand to the Operations Leader. Must be willing to travel when epic is onsite to fully support the team.
We CANNOT hire in:
California, Illinois, Indiana, Massachusetts, Nevada, Ohio, Pennsylvania, Washington, or Wisconsin.
Travel Dates:
1/6/26 - 1/8/26: 60-Day GLRA + End-User Training Kickoff
2/3/26 - 2/5/26: 30-day GLRA (last monthly onsite)
2/13 - 2/15 case conversion weekend
3/1 - 3/21
Job Type & Location
This is a Contract position based out of Kansas City, MO.
Pay and Benefits
The pay range for this position is $95.00 - $120.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 16, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Account Operations Analyst
Remote job
Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients' business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Operations, Analyst.
This position is responsible for understanding the direct marketing industry and being efficient at project processing, including; coordination, multi-tasking, instruction comprehension, professional communications and technical adeptness to successfully use applications and data processing tools. This position will regularly and customarily exercise discretion and independent judgement relative to matters of significance and will act as an advisor to the client.
Essential Job Functions: *
As the primary client contact, maintain a positive relationship, decide course of action to take without direction and ensure accuracy of delivery to exceed client expectations.
Promote positive and professional client partnerships through communications, follow-up and timely research.
Independently develop and monitor project plans to ensure quality, timely delivery.
Demonstrate ability to accurately interpret client instructions and requests.
Refine job related skills by working with and assisting team members and maintain strong relationships across all internal teams.
Refine a working knowledge of technical aspects of position and quality assurance tools to meet standards.
Facilitate professional communication between clients, internal departments and business units, and management.
Interpret client instructions, perform technical analysis, outline job flow and monitor project plans to ensure quality and on-time delivery.
Recognize expectations of sales, internal departments and external contacts.
Keep records of customer interactions and processing requirements, detailing inquiries and actions taken.
Implement improvements in process tools and design.
Analyze existing workflows and processes and recommend innovative improvements.
Identify and evaluate additional business opportunities with current clients and engage appropriate teams.
Maintain and analyze customer fulfillment patterns.
*Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.
Supportive Job Functions: *
Perform other miscellaneous duties as assigned by management.
*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.
Compensation Operations Analyst
Remote job
About the Team OpenAI's People team supports a complex, rapidly growing organization of researchers, engineers, and business teams. The Compensation function ensures accuracy, scalability, and operational excellence across all compensation tools, systems, and data flows.
About the Role
We're hiring a Compensation Operations Analyst to build and run the systems, tools, and processes that power compensation at OpenAI. This role is deeply operational and technical: you will configure HRIS modules, manage compensation tools end-to-end, maintain pristine data quality, and ensure compensation cycles run flawlessly. You'll partner closely with People Systems, Total Rewards, Finance, and vendors to keep our compensation infrastructure accurate, scalable, and audit-ready. This role reports to our Head of Compensation.
Your Responsibilities:
* Own configuration and day-to-day operations of compensation tools and HRIS compensation modules.
* Manage annual and off-cycle compensation processes, ensuring data integrity, testing, QA, and on-time execution.
* Build and maintain compensation datasets, dashboards, audits, and data flows across systems.
* Lead compensation vendor relationships, including implementation, troubleshooting, and data submissions.
* Diagnose and resolve system issues, identify root causes, and drive process and tooling improvements.
* Partner with People Systems and Engineering to enhance architecture, workflows, and automation.
* Ensure high data accuracy across compensation systems and proactively identify gaps, risks, or anomalies.
* Translate technical or complex compensation system issues into clear guidance for stakeholders.
We're Seeking:
* 5+ years in compensation operations, HRIS systems, or total rewards tooling in high-growth or tech environments.
* Strong HRIS configuration experience (Workday preferred), especially compensation planning modules.
* High technical fluency: advanced Excel; familiarity with BI tools (Tableau/Looker); SQL/Python is a plus.
* Rigor and precision in data auditing, validation, and lifecycle management.
* Ability to manage and optimize tools at scale while navigating fast-moving environments.
* Excellent cross-functional communication and comfort working with technical partners.
* Action-oriented, organized, and reliable under tight deadlines.
* Strong ownership mindset and bias toward simple, scalable systems.
Workplace & Location
This role is based in our San Francisco office. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.
While we aren't actively considering remote applications, we do encourage you to apply anyways for future remote opportunities. Please indicate your preferred working locations in your application.
Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Analyst, Onboarding Operations
Remote job
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally.
What you'll do
An exciting opportunity has come up within our U.S. Know Your Customer (KYC) Operations Team. Our KYC Operations team is one of the most critical teams at Airwallex. You will be one of the first points of contact for our new potential customers, assisting them with their applications in order to open an Airwallex account. You'll be responsible for performing the required KYC screenings on customers, documenting the information obtained on the clients as required by U.S. KYC regulations.
This role is based in San Francisco, with the opportunity to be remote working PST hours.
Responsibilities:
Liaising with customers via email and Slack to ensure they have a smooth onboarding experience
Collecting key information (data entry) and helping execute our global operations processes
Supporting our KYC analysts with subject matter expertise and escalations support
Managing and executing our Quality Assurance (QA) program
Who you are
We're looking for people who meet the minimum qualifications for this role.
Minimum qualifications:
2+ years of experience in Operations
AML/KYC knowledge & experience
Excellent focus on attention to detail with the ability to identify quality gaps and clearly provide feedback and coaching to individuals
A knack for identifying process improvement opportunities and an ability to proactively share feedback and ideas with management to help drive change
The willingness to learn new Compliance processes and develop skills at a fast pace
Proficiency with Microsoft Excel/ Google spreadsheets, bonus if you are comfortable with the occasional SQL query!
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.
Auto-ApplyContract Client Accounts Operations Analyst
Remote job
About Our Client Our client is a leading global business law firm looking for a collaborative, results-oriented individual who enjoys working in a fast-paced environment and has exceptional problem-solving skills. Naviga has been engaged to identify a Contract Client Accounts Operations Analyst to join their team. What You Will Do
Support all facets of global client billing, leveraging in-depth knowledge of industry best practices. Support daily operational functions within the department.
Interact with business stakeholders and subject matter experts to understand business problems and define solution requirements.
Analyze business processes and supporting systems, developing business cases, and building metrics/reporting.
Document and communicate clear functional and system requirements, often creating process-flow diagrams.
Work at the intersection of business and technology, representing business requirements during IT system design and modification.
Support project management and reporting efforts, liaising with project participants and following up routinely to ensure effective communication and task completion.
Interface with IT and various departments to execute cross-functional project requirements.
Perform system testing and requirements validation. Manage data sets and perform detailed reporting.
Provide training to internal attorneys and staff on new processes or systems as needed.
Who You Are
A minimum of 3 years of experience successfully managing high-volume billing portfolios and/or financial analysis, preferably within a law firm environment.
Advanced proficiency in Microsoft Excel is mandatory, including mastery of VLookup and PivotTable functions.
Strong analytical skills, excellent written and verbal communication, highly organized, and detail-oriented self-starter. Proven ability to handle multiple concurrent projects and meet tight deadlines.
High School Diploma or GED.
The ideal candidate will have a Bachelor's Degree (4-Year) in Business Administration, Accounting, Finance, or Business Process Management. Be familiarr with Aderant or similar legal billing/financial systems. Is a proven team player who is self-motivated and willing to take on additional work as needed in a small, fast-paced team environment. Join This Team?
Headquartered in both Chicago, IL and London, England.
Multi-Billion Dollar Business, Employing over 3600 Lawyers
Culture includes individuals of high standards, providing support and collaboration throughout the business
Work with a reputable global firm known for its excellence in professional services.
Temporary position with potential for growth and advancement within the firm.
100% remote position
________________________________________ About Naviga Recruiting & Executive Search Naviga Recruiting & Executive Search is a leading provider of Contingent Workforce Solutions, Executive Search, Leadership and Individual Contributor hiring, empowering businesses to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance/accounting and operations hiring. With a commitment to excellence and a deep understanding of market trends, Naviga Recruiting & Executive Search helps organizations build high-performing teams and navigate complex workforce challenges. Naviga Recruiting & Executive Search specializes in U.S. Hiring for Global Businesses.
Operations Analyst
Remote job
Invisible Technologies offers unusual services (a combination of outsourcing and automation) to fast-scaling, innovative companies. Each company understands and uses our services in a variety of ways. It's critical we can communicate to segments of users with visually appealing, and highly communicative assets. You're helping us explain the benefits of our product in a way that words alone never could.
Please apply in the following link: ********************************************************************
Invisible Technologies helps fast-growing companies scale efficiently, so they can improve margins and capture market share at the same time. We partner with our clients to run their business operations using our modern outsourcing platform to deliver efficiency, quality, and flexibility at scale.
Website: ********************
Overview / Sales Deck: *************************************************
Recorded Demo: ************************************************************************
We believe that…
Mission. Invisible is a world-changing company and the Operations Team is responsible for creating the systems that will launch Invisible into the stratosphere.
Ownership. Every partner on the team is the “CEO” of their area - each of us are empowered to jump in and solve the problems in front of us.
Communication. Consistent feedback is key - we are addicted to learning and getting better.
Transparency. What one of us knows, all of us should know.
Self-Improvement. Every new mistake is a learning opportunity.
Meritocracy. The value someone produces should be reflected back in the position of responsibility and compensation that they receive.
The Role
The goal of an Operations Analyst (OA) is to unlock efficiencies and quality improvements in our operations through analysis, process design, and project management. OAs are paired with Operations Directors and serve as an extra pair of eyes, ears, hands, and brain - a catalyst for the Director to achieve their department's overall objectives. Daily responsibilities for an OA vary, but often times include efficiency & quality analyses on process work, financial analyses on different areas of our operations, project management of certain client work, and process design improvement work on important client or internal processes.
The life of an OA is a difficult one, one where a persevering work ethic needs to be paired with an active, creative mind. That said, the OA role is a center for immense learning. Pairing directly with a senior partner and interacting regularly with various facets of the company (from individual agent operators to product managers), OAs will receive a frequent and diverse range of experiences, coaching, and opportunities. Our best OAs go on to become Operations Managers or move on to related roles in other teams at the company.
Who We Want
Operations Analysts (OAs) are very flexible, hybrid partners that have a high growth trajectory and can thrive (with proper coaching) in multiple dimensions. This flexibility is key to continuing our high growth trajectory: we grew over 3x for two consecutive years in a row (2020 & 2021) and plan to do so again in 2022. We are looking for OAs who can harness both the humble trait of being coachable and the ambitious trait of constantly desiring learning. The spirit animal of a junior OA is a sponge. And, over time, they will evolve with more learning, experience, and responsibility.
There are 3 key areas we will focus on growing the skillset of an OA to prepare them for a promotion to Operation Manager: Operations Management, Client Management, & Product Ownership. See job description for Operations Manager for more context on these skills.
Working Times: US (EST or PST) Hours
2022: $60,000 annual OTE (base + bonus) + equity!
Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks.
Healthcare Benefits (or Stipend Option)
Flexible Work Schedule / Unlimited Vacation Days
Work Remotely
Additional Information
********************************************************************
Operations Analyst
Remote job
Heritage Civil Works is Hiring: Operations Analyst (Remote)
$35 $50 per hour | 3+ Years Experience Required | Full Benefits | U.S. Remote
At Heritage Civil Works, we engineer with purpose. From CFD modeling and physical testing to custom hardware and breakthrough engineering solutions, our work powers critical industries like pollution control, energy, aerospace, and biotechnology. We are not just solving problems we are building the future of industrial precision.
We are looking for a sharp, detail-driven, and analytical Operations Analyst to join our remote team. You'll be at the heart of our engine, ensuring our internal systems are optimized, performance is tracked, and projects flow with data-backed efficiency.
This isn't just spreadsheets and reporting this is about driving strategy with numbers, identifying gaps before they become issues, and helping us scale smarter, stronger, and sharper.
What You'll Be Responsible For:
- Monitor and optimize internal workflows, helping departments operate efficiently and meet project milestones.
- Analyze data across engineering, finance, logistics, and project management to identify trends, bottlenecks, and areas for improvement.
- Generate insightful reports and dashboards that help executive leadership make faster, better decisions.
- Work closely with cross-functional teams (engineering, HR, finance, and logistics) to support operations, improve accuracy, and streamline communication.
- Identify inefficiencies and propose clear, scalable solutions that support company-wide performance.
- Collaborate with tech and data teams to improve our tools, systems, and automations helping us reduce manual tasks and elevate focus.
- Track operational KPIs and contribute directly to our quarterly planning and execution framework.
What We are Looking For:
- 3+ years of experience in an operations, business analysis, or data-focused role (engineering or technical industry experience is a plus).
- Strong analytical mindset you love working with data and using it to drive smarter decisions.
- Skilled in Excel/Google Sheets, project management platforms (e.g., Asana, Trello, ClickUp), and data visualization tools (e.g., Tableau, Power BI).
- Comfortable pulling and interpreting data from systems like CRMs, ERPs, or internal dashboards.
- Strong communication skills you can translate operational complexity into clear, actionable insights.
- Self-starter with the discipline and focus to work in a fully remote environment.
Compensation & Benefits:
- Hourly Pay: $35 - $50 (based on experience and skillset)
- Location: Fully Remote (U.S. based candidates preferred)
- Benefits Include:
- Health, dental, and vision insurance
- Paid time off and sick leave
- Learning and development opportunities
- Flexible work hours
- Company laptop and software tools provided
Why Join Heritage Civil Works?
You'll be joining a team that's not only focused on delivering engineering excellence, but also on doing things right internally and externally. We take pride in precision, value autonomy, and build systems that power some of the most advanced industries in the world. If you're someone who can bring order to complexity, sees data as opportunity, and thrives in fast-paced environments this is where you belong.
Security Operations Center (SOC) Analyst
Remote job
Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace. Other customers include the broader Treasury Department, Commerce Department, and State Department.
eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers' environments and challenges.
Security Clearance: Secret clearance (Mandatory). Candidates without active secret clearance will not be considered.
Citizenship: US Citizen (MUST)
Key Responsibilities:
Provide 24x7x365 monitoring, detection, triage, analysis, and response for SBA networks, systems, and applications as part of the Enterprise Security Operations Center (SOC).
Monitor, analyze, and investigate security alerts, logs, events, and anomalies from SIEMs, IDS/IPS, firewalls, endpoint detection, and cloud monitoring tools.
Perform real-time incident triage, assess severity/impact, and escalate confirmed incidents per SBA processes.
Support incident response by creating incident tickets, documenting findings, and preparing shift logs, activity trackers, and daily SOC reports.
Conduct threat analysis and hunting, including correlation of network and endpoint data to identify malicious activity.
Participate in digital forensics, e-discovery, and malware analysis in support of investigations (legal, IG, HR, insider threat).
Support creation and execution of Cyber Defense Playbooks, including attack vector scenarios and red/purple team collaboration.
Maintain awareness of emerging threats, IOCs, and APT tactics; contribute to detection rules and countermeasures.
Assist with SOC tool tuning, detection engineering, and signature/rule development for SIEM/SOAR platforms.
Support COOP exercises and ensure SOC continuity during emergency relocations.
Provide clear, accurate, and timely communication and coordination of cybersecurity events with SBA stakeholders and leadership.
Required Qualifications:
Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field (or equivalent experience).
At least one of the following required: Security+, CySA+, CEH, GCIH. Higher-level certifications (CISSP, GCIA, GCFA) preferred.
3-5+ years of hands-on SOC experience in monitoring, detection, and incident response.
Strong knowledge of network protocols, intrusion detection, malware behavior, log analysis, and SIEM tools.
Familiarity with NIST 800-61, incident response frameworks, and federal cybersecurity reporting requirements.
Experience with cloud monitoring (AWS, O365, Azure) and endpoint protection platforms.
Ability to analyze large datasets, correlate security events, and identify malicious patterns.
Strong verbal/written communication and ability to brief both technical and non-technical audiences.
Location: Work will be primarily onsite at SBA locations in Washington, DC, or other designated sites. Remote work requires prior client approval. Local and occasional out-of-area travel may be required.
Commitment to Diversity -
eTelligent Group provides equal employment opportunities (EEO) to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity, nations origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, and any other characteristic provided in accordance with applicable, federal, state and local laws.
Auto-ApplyStartup Operations Analyst
Remote job
Ai Incube (Parknav) develops and markets a city-knowledge cloud service and software API to enterprises in mobility and smart city. Our customers include fortune-500 enterprises such as car OEMs and telecoms as well as smaller enterprises such as city-solution providers. We increasingly sell software packaged solutions SaaS. Our verticals include SMEs, Smart City, Mobility and Transportation, Telcos, Partners and consumers (B2B, B2G, B2B2C).
We are looking for a Startup Program Manager to help us achieve an ambitious income target through the management and development of new and existing fundraising partnerships.
Building on our solid track record of engagement and support, you'll expand our reach and impact, developing existing and new income streams to underpin Parknav's strategic growth, leading campaigns and communications to maximise impact. You will also collaborate with internal and external stakeholders, monitor and report campaign performance, ensure a smooth investment experience.
Responsibilities
Provide administrative support to the Head of Admin;
Improve operational management systems, processes and best practices;
Administer data inputting, amendments, running reports and creating data queries as necessary to improve profitability;
Contribute to the planning, development, and marketing of fundraising activities and participate in specific events and functions as directed;
Assist with the research of potential fundraising opportunities using a range of marketing resources;
Be responsible for the overall upkeep of the investment database;
Purchase materials, plan inventory and oversee warehouse efficiency;
Manage very senior and high-value relationships with ease, warmth and professionalism (Internal and external stakeholders, suppliers);
Help the organization's processes remain legally compliant;
Find ways to increase quality of customer service;
Required Skills
2+ years of experience in an administrative/operations role, ideally within a fundraising environment;
Experience on start-up environment;
Aptitude for working with databases, ideally in a customer care environment;
Good knowledge of organisational effectiveness and operations management, including business and financial principles;
Experience with KPI's, include budgets and forecasts (nice to have);
CRM Database experience;
Marketing management experience;
Good writing and presentation skills;
Worthwhile Skills
Outstanding organisational skills;
Very comfortable with technology and innovative ways of engaging with external stakeholders;
Energetic, creative and can-do attitude;
Outstanding problem solving skills;
Flexible, willing and able to turn their hand to multiple different tasks as the work requires;
Quick learner.
You should present a keen eye for detail, a very proactive profile and a passion for the start-up environment.
As a fully remote position, we expect that you have a strong track record of independent working ability and at the same time are an outstanding team player.
Lead Fraud Operations Analyst
Remote job
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
About the Role
As the Lead Fraud Operations Analyst at Apollo, you'll be the hands-on technical lead for fraud investigations, detection, and prevention operations across our large-scale SaaS platform. You'll combine security operations discipline, data-driven investigation, and engineering curiosity to safeguard Apollo's customers and systems from abuse, payment fraud, and account compromise.
This is a highly technical, cross-functional role-ideal for someone who thrives in cross occasionally ambiguous environments, loves diving into SQL, logs, and source code, and wants to become the de facto owner of Fraud Operations infrastructure, tooling, and processes.
What You'll Do Lead Fraud Operations and Investigations
Act as the primary escalation point for complex fraud and abuse investigations across Apollo's ecosystem.
Perform root-cause analysis of new exploit behaviors, account takeovers, transactions, and scaled abuse events using data queries (SQL, Python), system logs and testing.
Conduct forensic investigations into fraud model classifications, rule bypasses, and external abuse tool behaviors.
Build and maintain investigation frameworks that allow rapid detection and classification of fraud patterns.
Develop and Optimize Fraud Detection Systems
Configure, tune, and evaluate rules-based and model-driven fraud detection systems (e.g., Stripe Radar, Signified, or internal models).
Collaborate with Engineering to enhance fraud detection logic and event pipelines; identify and close systemic gaps through code- or model-level feedback loops.
Use Cursor or equivalent AI-assisted dev tools to review Ruby-based backend logic, reverse-engineer fraud actor patterns, and suggest mitigations.
Design data instrumentation for new product surfaces to improve visibility and prevention efficacy.
Cross-Team Coordination and Incident Management
Partner with Product, Engineering, and Security to define and operationalize incident handling and postmortem processes for fraud-related events.
Lead cross-functional response efforts for fraud spikes or payment performance degradations.
Serve as a bridge between Customer Support and Technical Teams-ensuring operational processes are consistent, automated, and scalable.
Mentorship and Enablement
Train and coach Fraud Analysts, Support, and Billing teams in investigative methods and data literacy.
Design KYC/KYB verification workflows that balance customer experience and risk control.
Create and maintain documentation, playbooks, and knowledge bases for fraud and abuse response.
What You'll Bring
5+ years of experience in fraud operations, trust & safety, or security operations roles.
Strong SQL proficiency (joins, CTEs, aggregates); familiarity with Python and data visualization tools.
Experience reviewing or debugging application code (Ruby preferred), using tools like Cursor, GitHub Copilot, or IDEs for root-cause exploration.
Familiarity with payment systems (chargebacks, disputes, ACH) and the associated fraud lifecycle.
Understanding of fraud detection models and risk-scoring logic; experience configuring or auditing rule-based systems.
Exposure to threat intelligence, OSINT, or brand abuse takedown workflows a plus.
Demonstrated ability to lead investigations independently, prioritize in ambiguity, and deliver results across multiple teams.
Exceptional written and verbal communication skills; capable of translating technical detail into operational action.
Comfortable working remotely in a fast-paced, data-driven, and highly collaborative environment.
The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
Annual Pay Range$92,000-$125,000 USDWe are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You'll Love Working at Apollo
At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you.
Learn more here!
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