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Top 50 Junior Sales Associate Skills

Below we've compiled a list of the most important skills for a Junior Sales Associate. We ranked the top skills based on the percentage of Junior Sales Associate resumes they appeared on. For example, 23.0% of Junior Sales Associate resumes contained Customer Service as a skill. Let's find out what skills a Junior Sales Associate actually needs in order to be successful in the workplace.

These are the most important skills for a Junior Sales Associate:

1. Customer Service

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high Demand
Here's how Customer Service is used in Junior Sales Associate jobs:
  • Delivered excellent customer service by greeting and assisting each customer.
  • Organized and maintained department appearance while performing customer service duties.
  • Assist customers in finding products that match their needs while providing outstanding customer service and meeting selling standards.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Give Customer Service, and know how to use the cash register
  • Offer exceptional customer service to differentiate and promote the company.
  • Be available to the customers and provide quality customer service.
  • Provided customer service, processed payments in the system.
  • Provided excellent customer service to customers over the phone.
  • Provide excellent customer service to all customers.
  • Trained staff to deliver outstanding customer service.
  • Provided customer service while meeting selling standards.
  • Provided prompt and courteous customer service.
  • Centered around customer service, I was expected to know the merchendise and help customers find what they are looking for.
  • Job Expectations: providing friendly customer service, assisting customers, working at the customer service desk and cashiering Elite Marketing Interactions
  • Awarded Pacesetter for outstanding sales of $325,000 YTD * Awarded All-Star for outstanding Customer Service.
  • Provide outstanding customer service to meet selling standards Provide customers with a satisfying experience so they will shop again at Macy'
  • Maintain and restock inventory Provide customer service Operate computerized cash register system #1 Sales Associate for 30 plus consecutive shifts
  • Activated new phone lines Sold Accessories Sold New phone Switch customers rate plan Customer Service
  • Top seller in the department multiple times Von Maur card memberships Personal shopping and customer service Department Upkeep Markdowns and shipment

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2. New Merchandise

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high Demand
Here's how New Merchandise is used in Junior Sales Associate jobs:
  • Assembled new displays and refurbished them with new merchandise that was received in stock.
  • Put out new merchandise and kept the mannequins up-to-date with the latest trends.
  • Introduce new merchandise and promote Belk Reward cards to increase business.

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3. Sales Goals

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Here's how Sales Goals is used in Junior Sales Associate jobs:
  • Promoted to Designer Sales Associate by exceeding progressively larger sales goals ultimately achieving more than $1.5 million annually.
  • Incorporated my personal style to provide new fresh ways to wear the products while hitting my sales goals.
  • Designed and set up displays; developed marketing/sales strategies to continually exceed department sales goals.
  • Analyzed inventory stocks to achieve sales goals and reduce return rates by 30%.
  • Worked with clients, commission based, made appointments, and met sales goals.
  • Communicated & sold bespoke hardware to high-end Architects & Designers meeting sales goals.
  • Develop and revise daily, weekly, and monthly sales goals and strategies.
  • Provide exceptional customer service and remain organized and focused on sales goals.
  • Established a strong client base to exceed sales goals.
  • Set and achieve personal and departmental sales goals.
  • Exceeded individual sales goals within first month.
  • Helped customers with wardrobing in order to meet sales goals.
  • Meet customers check list Coordinated Fashion shows Organize and Display new Apparel Exceed sales goals monthly

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4. Sales Floor

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Here's how Sales Floor is used in Junior Sales Associate jobs:
  • Maintained cleanliness of fitting rooms and sales floor by cleaning and returning clothing to proper places.
  • Maintain fitting rooms, sales floors, and work areas according to company policy.
  • Assisted in the maintenance of a neat and organized sales floor and inventory.
  • Assist Sales Supervisors and Managers in daily upkeep of sales floor.
  • Stocked shelves to ensure appropriate supply on sales floor.
  • Move merchandise from the stockroom to the sales floor.
  • Maintain and restocked sales floor, and fitting rooms.
  • Maintained fitting rooms, sales floor and work areas.
  • Cashier, keeping sales floor neat and organized.
  • Reorganized the sales floor to meet company demands.
  • Organized sales floor and handled department recovery.
  • Inventory and stocking sales floor.
  • Stock, keep fitting room/sales floor clean and clear thought the day.
  • Clear fitting rooms by removing several clothing items on rack and putting onto sales floor.
  • Assisted customers on sales floor and helped maintained sales goals Maintained merchandise displays
  • Place products onto the sales floors, in a timely manner.
  • Greeted customers and offered assistance Achieved personal and department sales goals Maintained a neat sales floor
  • Maintain a clean sales floor Assist customers minor cashier experience
  • Keep sales floor clean and orderly, Sales driven and a "team player".

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5. Credit Card Applications

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Here's how Credit Card Applications is used in Junior Sales Associate jobs:
  • Offered and processed credit card applications.
  • Exceeded monthly sales goals in in-store credit card applications and JCPenney website sales.
  • Assist Customers in Juniors Department *Perform Inventory of Merchandise *Price and Tag Merchandise *Train New Department Employees *Solicit New Credit Card Applications

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6. Phone Calls

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Here's how Phone Calls is used in Junior Sales Associate jobs:
  • Provided clients with daily research updates via direct phone calls, financial models, and emailing reports.
  • Answered and transferred telephone calls to other departments.
  • Answered and directed phone calls.
  • Answered phone calls, set appointments, greeted guests, provided product/service information, and
  • Answered phone calls and provided assistance to other employees.

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7. New Clients

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Here's how New Clients is used in Junior Sales Associate jobs:
  • Developed relationships with new clients and expanded relationships with existing clients.
  • Asked appropriate marketing related questions, used benefit selling techniques combined with a consultative approach to bring new clients on board.
  • Obtain new clients through phone contact and underwrite working capital business loans in cooperation with the finance division.

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8. Product Knowledge

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Here's how Product Knowledge is used in Junior Sales Associate jobs:
  • Provided product knowledge and developed full hardware specifications for high-end client projects.
  • Shared product knowledge with customers while making personal recommendations.
  • Provide a high level of customer service by sharing product knowledge with customers at Farmers Market and retail store.
  • Greet store patrons, provide product knowledge, and direct customers to fitting rooms.
  • Concentrated on product knowledge and participated in weekly training on current and new merchandise.
  • Worked directly with the buyers to gain first hand product knowledge.
  • Increased brand name recognition and product knowledge.
  • Assist customers with product knowledge.

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9. POS

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high Demand
Here's how POS is used in Junior Sales Associate jobs:
  • Experience in writing a variety of assignments including research proposals, rhetorical analyses, and literary analyses.
  • Prepared and submitted detailed insurance proposals to commercial clients.
  • Created detailed proposals with multiple options for customers, which included sales pricing, lease options and compatible copier accessories.
  • Developed many entry-level associates to leadership positions and quickly became one of the primary trainers of the store.
  • Perform open and close clinic procedures, prepare end of day bank deposits and cash handling.
  • Opened and closed the store, which included counting cash drawers and preparing bank deposits.
  • Enjoy meeting and interacting with customers; I demonstrate an enthusiastic and positive attitude.
  • Accompanied sales associates in the field pursuing and engaged with leads for possible contracts.
  • Performed cashier duties in closing registers and placing the deposit in the office.
  • Assist with closing the store at night and deposit money at the bank.
  • Verify the accuracy and vaulting of nightly deposits of approximately $500+.
  • Provided customer service to ensure a positive sales experience for a customer.
  • Received several awards in part from positive written comments provided by customers.
  • Assist Head Trader in hedging of at-risk position and order fulfillment
  • Reason for leaving: Left position for increase in pay.
  • Cleaned the dressing rooms, did recovery, helped on POS
  • Ring up merchandise and handle returns through POS.
  • Provided thoughtful recommendation for customers to get familiar with new arrivals Enhanced customer satisfaction and reinforced company's positive brand identity
  • Worked the cash register, making sure the customer had a positive experience and checking them out in a timely manner
  • provide outstanding customer service mantain a positive shopping and working enviornment meet and exceed credit card goals and sales quotas

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10. Greeting Customers

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high Demand
Here's how Greeting Customers is used in Junior Sales Associate jobs:
  • Provided outstanding customer service by: greeting customers in a friendly manner.

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11. Front Desk

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high Demand
Here's how Front Desk is used in Junior Sales Associate jobs:
  • Greeted Members/guest upon arrival and assisted in maintain a professional front desk and reception area.
  • Lead and trained the front desk associates in customer service and sales.
  • Check in/out at front desk.
  • Train new front desk staff.

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12. Inventory Control

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Here's how Inventory Control is used in Junior Sales Associate jobs:
  • Provided customer service while maintaining Junior Department by assisting in inventory control.
  • Executed price changes, sales, markdowns, merchandise stock outs and inventory control.
  • Provide troubleshooting for clients and internal staff for sales orders and inventory control.
  • Learned about warehousing, inventory control methods, and worldwide logistics.
  • Maintained sales records for inventory control.
  • Inventory Control: Update trip seats according

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13. Data Entry

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Here's how Data Entry is used in Junior Sales Associate jobs:
  • Maintain cleanliness of clinic while filing, completing contracts, and data entry.
  • Completed administrative tasks including filing, member folder maintenance, and data entry.
  • Support Sales Level 3 personnel with quoting and data entry.

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14. New Accounts

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Here's how New Accounts is used in Junior Sales Associate jobs:
  • Opened new accounts, placed trades, tracked transfers, and processed any and all customer service requests.

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15. Oversaw

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Here's how Oversaw is used in Junior Sales Associate jobs:
  • Trained and oversaw incoming employees.

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16. Customer Complaints

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Here's how Customer Complaints is used in Junior Sales Associate jobs:
  • Handled customer complaints with professionalism, honesty and discretion.
  • Performed Cashier responsibilities, handled customer complaints and provided feedback to the Store Manager.
  • Handled incoming calls and customer complaints while obtaining feedback on the available goods.
  • Manage and resolve customer complaints.

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17. CRM

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Here's how CRM is used in Junior Sales Associate jobs:
  • Evaluated CRM Learn Marketing Strategies Sold Products Lead a team of drug testers

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18. Internet

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Here's how Internet is used in Junior Sales Associate jobs:
  • Draft merchandises orders via telephone, Internet and interpersonal interactions.
  • Conducted heavy research via internet for potential clientele Reached out daily via telephone to a minimum of 150 prospective consumers.

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19. Kohl

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average Demand
Here's how Kohl is used in Junior Sales Associate jobs:
  • Assisted customers checked and cleaned out fitting rooms.Run cash register.Promote Kohl s charge card.Provide excellent customer service.

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20. Outbound Shipments

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21. Customer Assistance

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Here's how Customer Assistance is used in Junior Sales Associate jobs:
  • Job duties include provide customer assistance.

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22. Bill Payments

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23. Sales Support

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Here's how Sales Support is used in Junior Sales Associate jobs:
  • Provided external sales support to Senior Vice President of institutional sales covering Manhattan and Philadelphia.

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24. Scheduling Appointments

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Here's how Scheduling Appointments is used in Junior Sales Associate jobs:
  • Provided customer service in support of a spa as well as assisted customers with scheduling appointments.

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25. Sales Process

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Here's how Sales Process is used in Junior Sales Associate jobs:
  • Engaged customers in sales process.
  • Engaged customers to cement relationships Assisted in the sales process & prevented shoplifting Maintained store cleanliness & organization with merchandise inventory

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26. Cold Calls

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Here's how Cold Calls is used in Junior Sales Associate jobs:
  • Worked side-by-side with Financial Advisors, making cold calls, setting appointments, and executing trade orders for clients.

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27. Client Relationships

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Here's how Client Relationships is used in Junior Sales Associate jobs:
  • Developed client relationships through collaboration with affiliates - focused on long-term partnerships.

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28. Online Orders

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Here's how Online Orders is used in Junior Sales Associate jobs:
  • Operated register, phone, online orders, and maintained office equipment.

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29. Special Orders

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Here's how Special Orders is used in Junior Sales Associate jobs:
  • Communicated directly with the wholesale department to place special orders and purchase order requests.
  • Assisted customers with financing, repairs, special orders, & satisfaction.
  • Placed special orders and called other stores to find desired items.

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30. Special Events

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low Demand
Here's how Special Events is used in Junior Sales Associate jobs:
  • Worked with this team to create, organize and execute special events within the store
  • Maintained client lists and contacted clients for sales and special events.
  • Set up and take down of all special events.

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31. Credit Accounts

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low Demand
Here's how Credit Accounts is used in Junior Sales Associate jobs:
  • Open new credit accounts for customers.

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32. Financial Transactions

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low Demand
Here's how Financial Transactions is used in Junior Sales Associate jobs:
  • Ensured all financial transactions were correct and maintained accurate cash control.
  • Operated cash registers and completing multiple financial transactions in a swift manner.

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33. Customer Questions

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low Demand
Here's how Customer Questions is used in Junior Sales Associate jobs:
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Answered customer questions about product availability and shipment times.
  • Responded to customer questions and requests in a prompt and efficient manner.

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34. Top Performer

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35. Different Departments

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Here's how Different Departments is used in Junior Sales Associate jobs:
  • Communicate by phone with cashiers, customer service, customers, and other associates in different departments.
  • Rotate in different departments such as Operations.

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36. Current Sales

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low Demand
Here's how Current Sales is used in Junior Sales Associate jobs:
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

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37. Trade Shows

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low Demand
Here's how Trade Shows is used in Junior Sales Associate jobs:
  • Generate leads through cold calling, telemarketing, referrals, trade shows, community fairs, in-services, and extensive networking.
  • Presented product line to local distributors and at national trade shows.
  • Networked with potential clients and current customers at trade shows.

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38. Gift Cards

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low Demand
Here's how Gift Cards is used in Junior Sales Associate jobs:
  • Train new hires with booking appointments, filing wellness health charts, selling memberships, retail, and gift cards.

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39. Bank Deposits

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low Demand
Here's how Bank Deposits is used in Junior Sales Associate jobs:
  • Maintain all financial records/ bank deposits etc.

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40. Monetary Transactions

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low Demand

41. Company Standards

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low Demand
Here's how Company Standards is used in Junior Sales Associate jobs:
  • Maintained customer service as per company standards.

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42. Customer Orders

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Here's how Customer Orders is used in Junior Sales Associate jobs:
  • Maintain the office filings of customer orders and quotes 1.

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43. Weekly Basis

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Here's how Weekly Basis is used in Junior Sales Associate jobs:
  • Handled a large volume of shipment on a weekly basis.
  • Opened customer credit applications on a weekly basis.

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44. Account Management

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45. Customer Information

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Here's how Customer Information is used in Junior Sales Associate jobs:
  • Obtained customer information such as name, address, and payment method, and entered orders into computers.
  • Enter new customer information into system.
  • Updated customer information in proprietary CRM software Highrise.

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46. Merchandise Recovery

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47. Proper Area

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48. Clothing Items

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49. Sales Cycle

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50. Business Owners

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20 Most Common Skills For A Junior Sales Associate

Customer Service

27.8%

New Merchandise

21.9%

Sales Goals

7.8%

Sales Floor

7.7%

Credit Card Applications

6.2%

Phone Calls

3.9%

New Clients

3.4%

Product Knowledge

2.7%

POS

2.7%

Greeting Customers

2.4%

Front Desk

1.8%

Inventory Control

1.8%

Data Entry

1.6%

New Accounts

1.2%

Oversaw

1.2%

Customer Complaints

1.2%

CRM

1.1%

Internet

1.1%

Kohl

1.1%

Outbound Shipments

1.1%
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Typical Skill-Sets Required For A Junior Sales Associate

Rank Skill
1 Customer Service 23.0%
2 New Merchandise 18.1%
3 Sales Goals 6.5%
4 Sales Floor 6.4%
5 Credit Card Applications 5.2%
6 Phone Calls 3.2%
7 New Clients 2.8%
8 Product Knowledge 2.3%
9 POS 2.3%
10 Greeting Customers 2.0%
11 Front Desk 1.5%
12 Inventory Control 1.5%
13 Data Entry 1.3%
14 New Accounts 1.0%
15 Oversaw 1.0%
16 Customer Complaints 1.0%
17 CRM 0.9%
18 Internet 0.9%
19 Kohl 0.9%
20 Outbound Shipments 0.9%
21 Customer Assistance 0.9%
22 Bill Payments 0.8%
23 Sales Support 0.8%
24 Scheduling Appointments 0.8%
25 Sales Process 0.8%
26 Cold Calls 0.8%
27 Client Relationships 0.8%
28 Online Orders 0.7%
29 Special Orders 0.7%
30 Special Events 0.7%
31 Credit Accounts 0.7%
32 Financial Transactions 0.6%
33 Customer Questions 0.6%
34 Top Performer 0.6%
35 Different Departments 0.6%
36 Current Sales 0.5%
37 Trade Shows 0.5%
38 Gift Cards 0.5%
39 Bank Deposits 0.5%
40 Monetary Transactions 0.5%
41 Company Standards 0.5%
42 Customer Orders 0.5%
43 Weekly Basis 0.5%
44 Account Management 0.5%
45 Customer Information 0.5%
46 Merchandise Recovery 0.5%
47 Proper Area 0.4%
48 Clothing Items 0.4%
49 Sales Cycle 0.4%
50 Business Owners 0.4%
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