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Junior technical analyst skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

David Feldman Ph.D.

Below we've compiled a list of the most critical junior technical analyst skills. We ranked the top skills for junior technical analysts based on the percentage of resumes they appeared on. For example, 24.3% of junior technical analyst resumes contained troubleshoot as a skill. Continue reading to find out what skills a junior technical analyst needs to be successful in the workplace.

15 junior technical analyst skills for your resume and career

1. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how junior technical analysts use troubleshoot:

Loaded, configured and troubleshoot Windows operating systems and applications while adhering to customers specifications, directives, and regulations.
Teamed with quality, engineering and manufacturing personnel to troubleshoot and resolve software and hardware issues and implement process improvements.

2. SQL

Here's how junior technical analysts use sql:

Worked on data analysis by using SQL Developer and Excel.
Identified and evaluated potential threats and vulnerabilities using Cross site scripting and SQL injection methods from clients' websites and products.

3. JavaScript

Here's how junior technical analysts use javascript:

Used SVN as a version control tool.Environment: Java, GWT, JavaScript, Spring framework, Oracle, Tomcat,
Perform data validations using Struts validation framework, Java Server Pages and JavaScript.

4. Technical Problems

Here's how junior technical analysts use technical problems:

Resolved technical problems by troubleshooting steps found in knowledgebase.
Assisted senior Analyst in debugging and disseminating solutions to technical problems in support of various users in the Information Management Department.

5. HTML

Here's how junior technical analysts use html:

Utilized Crimson Editor and Mozilla Firefox to correct errors on the HTML pages of SumTotal LCMS.
Developed documentation and new documentation process for dissemination of information about new networking improvements using HTML and JavaScript.

6. Level Support

Here's how junior technical analysts use level support:

Provided 2nd level support for software of various Microsoft applications and troubleshooting information using Clarify application.
Provided tier 2 level support for account configuration issues requiring escalation.

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7. Technical Issues

Here's how junior technical analysts use technical issues:

Repaired and logged technical issues of customers in ticketing system.
Promoted new products and services to customers and Helped to activate telecommunication products, and assisted to technical issues

8. System Enhancements

Here's how junior technical analysts use system enhancements:

Focus group led to system enhancements and system performance improvement.
Assisted the business in determining if and how new systems or system enhancements may improve process flow and business function.

9. Windows XP

Here's how junior technical analysts use windows xp:

Lead project member of the firm-wide Microsoft Windows XP rollout, upgrading over 25,000 assets.
Supported large Windows-based corporate enterprise network consisting of approximately 21,000 desktops/laptops running Windows XP, and 1500+ validated Windows-based applications.

10. LAN

A Local Area Network (LAN) is a collection of devices that are connected in the same building, office, or network to facilitate the transmission of information among devices. The area of LAN depends upon the number of devices connected which vary according to the size of a building or an office. It includes cables, computers, switches, routers, access points, and other networking components.

Here's how junior technical analysts use lan:

Support Kroger Company and Quality Stores small LAN's and WAN's that run token ring and TCP/IP networks.
Managed inventory of forensic hardware and software utilities of forensic laboratory as well as maintaining forensic workstations and laboratory LAN.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how junior technical analysts use customer service:

Installed and configured operating systems and applications on laptop units with minor sales and customer service.
Communicated daily with all government end users and upper management with support of client-side customer service requests for information.

12. Software Upgrades

Here's how junior technical analysts use software upgrades:

Perform hardware and software upgrades.

13. TCP/IP

Here's how junior technical analysts use tcp/ip:

Redesigned a TCP/IP troubleshooting procedures for the entire Library Information Services department
Configured TCP/IP addressing on gateway, routers, desktops and laptops that needed to be connected to the network.

14. Onsite Support

Here's how junior technical analysts use onsite support:

Provide telephone and onsite support for hardware and software issues for users.
Promoted to go out and provided onsite support with various clients.

15. DNS

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

Here's how junior technical analysts use dns:

Support consisted of DNS issues and configurations, local and wide area network support.
Implement and support TCI/IP technologies such as DNS, DHCP, WINS, etc.

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What skills help Junior Technical Analysts find jobs?

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What skills stand out on junior technical analyst resumes?

David Feldman Ph.D.

Professor of Urban Planning and Public Policy and Political Science, Director, Water UCI, Director, MPP Program, University of California, Irvine

Succinct writing, critical thinking, strong quantitative analytical skills.

Do you want to know more?

List of junior technical analyst skills to add to your resume

The most important skills for a junior technical analyst resume and required skills for a junior technical analyst to have include:

Troubleshoot
SQL
JavaScript
Technical Problems
HTML
Level Support
Technical Issues

System Enhancements
Windows XP
LAN
Customer Service
Software Upgrades
TCP/IP
Onsite Support

DNS
Data Analysis
PC
VPN
Trouble Tickets
PowerPoint

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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