As a Junior Technical Specialist, you will be required to assist the head technical specialist in planning and executing research projects, aiding and support to customers who are experiencing technical, hardware, or software issues.
You may need to troubleshoot issues of slow performance, connection problems, and the inability to store or access data. You will be required to have good communication, listening, and reading skills. You will also need to have technical knowledge in all levels of computer or technical devices.
To become a junior technical support specialist, you will need to have a bachelor's degree or an associate degree in computer science, communications, or another related field. Experience in jobs like technical support specialist, customer service representative, information systems technician is also required and extremely helpful. Depending on where you work, you can expect to make up to $41,000 per year. There are over 60,000 openings in this field, and how hard you work will determine how far you advance.
There is more than meets the eye when it comes to being a junior technical specialist. For example, did you know that they make an average of $25.44 an hour? That's $52,920 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many junior technical specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.
When it comes to the most important skills required to be a junior technical specialist, we found that a lot of resumes listed 10.5% of junior technical specialists included troubleshoot, while 10.1% of resumes included technical support, and 7.4% of resumes included active directory. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the junior technical specialist job title. But what industry to start with? Most junior technical specialists actually find jobs in the technology and finance industries.
If you're interested in becoming a junior technical specialist, one of the first things to consider is how much education you need. We've determined that 57.4% of junior technical specialists have a bachelor's degree. In terms of higher education levels, we found that 12.0% of junior technical specialists have master's degrees. Even though most junior technical specialists have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a junior technical specialist. When we researched the most common majors for a junior technical specialist, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on junior technical specialist resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a junior technical specialist. In fact, many junior technical specialist jobs require experience in a role such as research assistant. Meanwhile, many junior technical specialists also have previous career experience in roles such as internship or laboratory assistant.