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Junior technical specialist hiring summary. Here are some key points about hiring junior technical specialists in the United States:
Here's a step-by-step junior technical specialist hiring guide:
A junior technical specialist is responsible for providing the highest customer service by assisting the end-users in resolving their computer issues and network failures timely and efficiently. Junior technical specialists handle the installments and upgrades of software applications and programs and run multiple diagnostic tests to ensure that the systems meet the quality standards and requirements. A junior technical specialist must have excellent communication and organizational skills, especially in navigating multiple computer tools to help customers with remote troubleshooting and escalations.
The junior technical specialist hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.
Hiring the perfect junior technical specialist also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
This list presents junior technical specialist salaries for various positions.
| Type of Junior Technical Specialist | Description | Hourly rate |
|---|---|---|
| Junior Technical Specialist | Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more | $15-41 |
| Help Desk Analyst | Help Desk Analysts generally provide technical support by assisting customers with their system issues. These analysts are expected to be highly knowledgeable about application processes and basic troubleshooting... Show more | $12-25 |
| Technical Internship | In a technical internship, the responsibilities will vary according to the organization or industry. Despite this, most of the tasks will revolve around accomplishing tasks or directives handed out by managers or supervisors, which might include duties such as researching and analyzing, crafting new ideas from scratch, assisting other personnel, and sharing insights during discussions... Show more | $12-25 |
Including a salary range in your junior technical specialist job description is one of the best ways to attract top talent. A junior technical specialist can vary based on:
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Hawaii | $82,162 | $40 |
| 2 | New York | $73,662 | $35 |
| 3 | New Jersey | $73,550 | $35 |
| 4 | California | $72,620 | $35 |
| 5 | District of Columbia | $72,424 | $35 |
| 6 | Maryland | $71,529 | $34 |
| 7 | Connecticut | $69,973 | $34 |
| 8 | Virginia | $67,666 | $33 |
| 9 | New Mexico | $65,849 | $32 |
| 10 | Illinois | $63,036 | $30 |
| 11 | Massachusetts | $60,520 | $29 |
| 12 | Texas | $56,621 | $27 |
| 13 | Arkansas | $54,343 | $26 |
| 14 | North Carolina | $53,835 | $26 |
| 15 | Florida | $49,095 | $24 |
| 16 | Colorado | $48,664 | $23 |
| 17 | Michigan | $48,580 | $23 |
| 18 | Alabama | $47,728 | $23 |
| 19 | Oklahoma | $45,971 | $22 |
| 20 | Georgia | $45,533 | $22 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | McKinsey & Company Inc | $112,195 | $53.94 | 25 |
| 2 | Chevron | $94,317 | $45.34 | 17 |
| 3 | Deloitte | $84,748 | $40.74 | 1,062 |
| 4 | Fortinet | $84,351 | $40.55 | 17 |
| 5 | World Fuel Services | $76,969 | $37.00 | 2 |
| 6 | Qualis | $76,560 | $36.81 | |
| 7 | Woods Services | $75,481 | $36.29 | |
| 8 | Solugenix | $75,362 | $36.23 | 2 |
| 9 | Baker Concrete Construction | $75,084 | $36.10 | 4 |
| 10 | ICONMA | $74,459 | $35.80 | 5 |
| 11 | TEKsystems | $73,335 | $35.26 | 218 |
| 12 | SCC Soft Computer | $73,258 | $35.22 | 1 |
| 13 | Kforce | $71,798 | $34.52 | 82 |
| 14 | Pacific Architects and Engineers | $69,249 | $33.29 | |
| 15 | Logistics Management Institute | $68,909 | $33.13 | 17 |
| 16 | SAIC | $68,242 | $32.81 | 97 |
| 17 | University of Hawaii Foundation | $66,738 | $32.09 | 5 |
| 18 | Sotheby's | $65,693 | $31.58 | 1 |
| 19 | TCS Healthcare | $62,525 | $30.06 | |
| 20 | Delta Corporate Svcs | $62,000 | $29.81 |
A junior technical specialist job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a junior technical specialist job description:
To find the right junior technical specialist for your business, consider trying out a few different recruiting strategies:
Recruiting junior technical specialists requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.
If your interviews with junior technical specialist applicants aren't enough to make a decision, you should also consider including a test project. These are often the best, most straightforward, and least bias-prone ways of determining who will likely succeed in the role. If you don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've selected the best junior technical specialist candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.
After that, you can create an onboarding schedule for a new junior technical specialist. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Before you start to hire junior technical specialists, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire junior technical specialists pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.
Junior technical specialists earn a median yearly salary is $52,938 a year in the US. However, if you're looking to find junior technical specialists for hire on a contract or per-project basis, hourly rates typically range between $15 and $41.