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  • Softwareentwickler (m/w/d) Remote

    Dell 4.8company rating

    Remote junior technical specialist job

    Senior Software Engineer The Software Engineering team delivers next-generation application enhancements and new products for a changing world. Working at the cutting edge, we design and develop software for platforms, peripherals, applications and diagnostics - all with the most advanced technologies, tools, software engineering methodologies and the collaboration of internal and external partners. Join us to do the best work of your career and make a profound social impact as a Senior Software Engineer on our Software Engineering Team in Hopkinton, Massachusetts or Research Triangle Park, North Carolina . As a Senior Software Engineer, you will develop advanced and innovative algorithms, considering efficiency, performance, and data reduction opportunities, and debug highly distributed, multi-threaded complex systems. You will be part of an exciting team of senior developers and architects who are working on new business-critical initiatives and the core Data Path of Dell Technologies' leading midrange storage product. The team you will work with is tasked with modeling, developing, debugging, and analyzing performance on the enterprise storage system. Responsible for the development and maintenance of data path software for Dell's storage product in a scrum team-oriented environment Contribute to the design and architecture of new features according to the product owner and customer requirements Develop, review and implement test cases for software products and systems Triage and debug different issues found by testing and in customer cases Storage Array, distributed systems ( multi-threading, locks, scheduling ), storage technologies (SAN, NAS, RAID, snapshot, replication), networking, device drivers, clustering, etc. ~ Strong in Object-oriented design, C/C++ and Python programming skills and strong debugging skills using gdb ~ Strong Linux/Windows kernel programming skills ~ Bachelor's / Master's degree in computer science or related field Knowledge and expertise in file systems and data recovery development Experience with Agile and Scrum methodology Hands-on experience in applying Artificial Intelligence (AI) within enterprise storage environments. AI-driven solutions for storage optimization, predictive analytics, or intelligent data management in large-scale systems If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Read the full Equal Employment Opportunity Policy here .
    $53k-66k yearly est. 2d ago
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  • Service Desk Specialist

    Insight Global

    Remote junior technical specialist job

    Required Skills & Experience - 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background - A+ certification - Reliable internet - Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.) - Experience in call center (30+ call/day) - Ticketing Experience (ServiceNow preferred) - Experience logging calls from end users - Excellent Communication Skills Job Description Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform. This is an ongoing contract with possibility of conversion to FTE. Pay $22/hr M-F, 40 hours/week •Available Shifts: o 6:00am - 3:00pm CT o 8:00am - 5:00pm CT A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
    $22 hourly 5d ago
  • Customer Support

    Aptask 4.4company rating

    Junior technical specialist job in Columbus, OH

    About Client: Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry. The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities. Rate: $19.17/Hr Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on *** accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include *** Cash Management products and services, *** Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center Preference for 1 of the following criteria: College Degree Previous contact center experience Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $19.2 hourly 5d ago
  • Worker Support Specialist (Remote)

    Built In One LLC 3.9company rating

    Remote junior technical specialist job

    Title: Worker Support Specialist Department: Customer and Worker Experience Position Type: Full Time Job Level: Specialist About The Company Built In One is a revolutionary technology startup on a mission to unify, simplify, and build the future of the gig economy. We are disrupting the traditional industry by creating a seamless, app-based marketplace that connects customers with reliable, on-demand gig worker professionals. We are fast-paced, data-driven, and people-first. About The Team The Customer and Worker Experience department is the heartbeat of our operations. Our goal is to resolve issues quickly and sustain high satisfaction for both sides of our marketplace-our customers and our gig workers. We are the first line of defense in ensuring trust and reliability within the Built In One ecosystem. About The Role As a Worker Support Specialist, you will be the voice of Built In One. You will handle the day-to-day interactions that keep our platform moving, specifically focusing on scheduling changes, booking issues, and resolving minor complaints. You will act as the bridge between the technology and the people who use it, ensuring a smooth experience for everyone involved. What You'll Do Dual-Sided Support: Assist both customers and gig workers regarding active jobs, mediating inquiries about pairings to ensure clarity and satisfaction. Troubleshooting: Provide Tier 1 technical assistance for app-related concerns (login issues, feature navigation, error messages) to ensure users can successfully utilize the platform. Booking Management: Resolve inquiries related to booking status, order details, and payment verification. Scheduling Coordination: Manage schedule change requests from customers, ensuring updates are communicated effectively to the assigned workers to prevent service disruptions. Quality Assurance: Monitor open bookings to ensure every order is paired with a qualified and vetted gig worker professional in a timely manner. Basic Qualifications (What You'll Need) Experience: Minimum of 1-2 years of experience in Customer Support, preferably in a BPO, Shared Services, or Tech Startup environment. Communication Skills: Excellent written and verbal command of the English language. You must be able to explain complex app processes simply and empathetically. Tech Savviness: Strong familiarity with mobile applications (iOS and Android) and the ability to learn new CRM/Ticketing tools (e.g., Zendesk, Intercom, Salesforce) quickly. Problem Solving: The ability to think on your feet. You can identify the root cause of a booking issue and offer a solution without needing a script. Remote Readiness: A dedicated, quiet workspace with a reliable high-speed internet connection and a working computer/laptop capable of handling support software. Schedule Flexibility: Willingness to work on rotating shifts, weekends, or holidays as needed to support our 24/7 marketplace. Preferred Qualifications (Bonus Points If) Industry Background: Experience working for a gig economy platform (e.g., Ride-sharing, Food Delivery, Home Services apps). Marketplace Experience: Previous experience supporting a two-sided marketplace (dealing with both buyers/consumers and sellers/providers). Tool Proficiency: Prior experience using modern support tools like Intercom, Slack, and Zendesk. Why Join Us? Build the Future: You aren't just processing papers or closing tickets; you are building the workforce that powers our platform and shaping the future of the gig economy. Autonomy: We hate micromanagement. We trust our specialists to identify bottlenecks in the support or onboarding process and empower them to suggest fixes. Career Growth: We are growing fast. As our supply pool grows, so does the need for leadership within the Operations team. High-performing specialists often move into Tier 2, QA, or Team Lead roles. How to Apply Send: Your resume A short video or voice note introducing yourself (optional but preferred) Your expected monthly salary Subject line: Worker Support Specialist - BIO
    $36k-62k yearly est. 5d ago
  • Remote Online Product Support - No Experience

    Glocpa

    Remote junior technical specialist job

    We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
    $35k-47k yearly est. 60d+ ago
  • Remote Entry-Level IT Specialist (Veteran-Friendly) Michigan

    Evolve Systems

    Remote junior technical specialist job

    We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include Set up and maintain computer systems and networks Troubleshoot and resolve basic technical issues Learn installation and configuration of hardware/software Follow cybersecurity and data protection procedures Work as part of a remote IT team Ideal Candidate Veteran discharged 2012 2025 No prior IT experience necessary Strong teamwork and communication skills Eager to learn and develop technical skills Compensation & Benefits Pay: $26 $33/hr Flexible remote work options Paid IT training and certifications Veteran-friendly environment and career advancement Apply today and start your next mission a successful career in IT!
    $26-33 hourly 9d ago
  • Computer Repair Technician

    Accurate It Services

    Junior technical specialist job in Columbus, OH

    QUALIFICATIONS: Basic capacity in using power and hand tools such as drills and screwdrivers. Physical capacity to be able to push, pull, or lift product weighing 125 lb. repeatedly. Solid understanding of computers and associated hardware a plus Familiarization with Processor Generations and Hard Drive / Solid State Capacities a plus Brand knowledge and ability to value assess computer components is a plus Prior experience/knowledge in building PCs, customizing laptops, and OS installation is a plus CERTIFICATES/EDUCATION: High School Diploma / GED required Prior experience in computer or electronics sales prefered but not required Computer Electronics certification/education prefered but not required A+ Certification prefered but not required SKILLS: Sort laptops and desktops based on physical condition and processor generation/type for testing. Navigate a computer BIOS Replace computer components like RAM, HDD, SSD, DVDRW, or Power Supply. Visual Grade product according to standards Perform other duties as assigned. Preform osite software and basic computer repair. Customer Interaction and services skills. No Phone Calls Job Code: 60 Closing On: Closing On: Tuesday, 24th January 2023 Department: Technical Shift: Monday-Friday 9 a.m.-5 p.m. Location: Columbus, Ohio West Columbus 3854 Fisher Rd Job Type: Full Time Education: High School Pay Rate: $16 hr
    $16 hourly 5d ago
  • Support Associate - Soma

    Chico's FAS, Inc. 4.1company rating

    Junior technical specialist job in Columbus, OH

    The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. Participates in pricing changes and markdowns. Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. Customer Experience * Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience. Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. Assists with boutique cleanliness and organization. This position may be found in multiple brands. Some duties may vary from brand to brand. COMPETENCIES: Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Courage - Stepping up to address difficult issues, saying what needs to be said. QUALIFICATIONS: High school diploma or equivalent Previous stock or cashier experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Strong organizational skills and ability to multi-task in a fast-paced environment Able to learn or adapt to technology provided by the company Must be able to work the majority of the shift standing Ability to work quickly and within strict timelines Ability to demonstrate teamwork Exposure to visual merchandising and product placement techniques desired Communicate with customers, Associates, and Management; wear / communicate with headset Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift The wage range for this position is $11.00 - $13.75. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
    $11-13.8 hourly 3d ago
  • Mortgage Technology Support Analyst II

    Lower 4.1company rating

    Remote junior technical specialist job

    Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: The Mortgage Technology (MT) Support Analyst II plays a key role in supporting, troubleshooting, and optimizing mortgage technology systems that drive the loan lifecycle from application to closing. This position serves as an advanced resource for diagnosing and resolving technical issues, maintaining user functionality, and supporting system improvements. The MT Support Analyst II partners closely with business users, technology teams, and leadership to ensure seamless operations and continuous improvement of mortgage technology tools. Pay Range: $32-36/hr Duties and Responsibilities: Provide advanced analysis, troubleshooting, and resolution for end-user support requests across LOS, POS, and Process Automation systems. Monitor ticket trends, identify recurring issues, and recommend process or training improvements. Escalate and collaborate with development and product teams for complex system issues. Assist with system administration tasks, including user setup, maintenance, and access management. Support communication and training related to technology changes, enhancements, or system outages. Maintain system documentation to capture solutions, root causes, and best practices. Participate in special projects as a subject matter expert and provide input on process improvements. Deliver exceptional customer service and serve as a trusted support resource for end users. Position Specifications/Requirement: Associate's or Bachelor's degree in IT, Business, or related field, or equivalent work experience. 1-3 years of experience in technical support, preferably in a help desk, mortgage technology, or financial services environment. Familiarity with mortgage industry processes and exposure to supporting ICE's Encompass software (experience with the desktop version of Encompass LOS and Ncino strongly preferred). Strong problem-solving, analytical, and troubleshooting skills. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Proven ability to prioritize and manage multiple requests in a high-volume, fast-paced environment. Customer-focused mindset with strong organizational skills and attention to detail. Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $32-36 hourly Auto-Apply 14d ago
  • Junior Contracts Support Specialist

    Teracore 4.2company rating

    Remote junior technical specialist job

    Remote Opportunity -- (US Citizenship required to obtain security clearance.) Teracore is a Service Disabled Veteran Owned Small Business (SDVOSB) classified management consulting and information technology services firm. We are committed to creating and maintaining a corporate environment and culture that promotes long-term employment. Diverse talents help us to achieve the missions and objectives of our customers. We hope we can partner together to achieve those goals. Project Background: Regional Procurement Office West (RPOW) Acquisition Support provides acquisition services to seven contracting offices within the Department of Veterans Affairs. Position Description: The services include but are not limited to the following: “cradle-to-grave” acquisition functions including pre-award functions, post-award functions, price & cost analysis, preparation of award documents and supporting documentation, contract administration, and other related non inherently governmental functions. Tasks/Responsibilities: Develop, award and administer limited contract types with some supervision and oversight Perform “cradle to grave” acquisition functions (pre-award to closeout) Review procurement requests to ensure compliance Develop solicitation documents and other contractual documentation (ie. D&Fs, justifications, solicitation amendments, supporting memoranda) Required Skills: Bachelor's Degree Minimum of two (2) years relevant experience with Federal Contracting experience Effectively communicate orally and in writing Documented experience of pre- and post-award acquisitions processes Familiar with FAR and VAAR based procurements Desired Skills: Strong communication skills (i.e. ability to speak clearly and succinctly to matters pertaining to the work being performed); particularly with Federal staff and Contracting personnel Ability to work in a team environment as well as take on individual projects Multi-tasking and reasoning skills to delegate and prioritize workload At Teracore, we support, depend and thrive on differences for the benefit of our associates and customers. Teracore is an equal opportunity employer. Employment decisions are based solely on a person's merit and professional qualifications directly related to job competence.
    $66k-95k yearly est. Auto-Apply 60d+ ago
  • Junior Support Specialist

    Lean On Me 3.7company rating

    Remote junior technical specialist job

    Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries. The primary purpose of the Support Specialist role is to deliver an exceptional customer experience by effectively resolving customer concerns and maximizing the end-user's engagement with the company's solutions. This position is crucial in expanding services and nurturing existing customer relationships within our rapidly growing organization. As a key member of the Customer Success team, you will contribute by utilizing technical skills to troubleshoot issues, providing insightful support, and ensuring that clients receive the full value of our healthcare SaaS offerings. The role involves close collaboration within a formal setting, requiring technical communication to bridge the gap between complex software solutions and non-technical stakeholders. You will employ general support methodologies while developing proficiency in using tools like Zendesk and Jira. With the support of our robust internal systems and a commitment to continuous improvement, the Support Specialist will play a vital role in our collective success, ensuring customer satisfaction and contributing to a thriving work environment. Position Title: Support Specialist Location: Hybrid (4 days on-site) What you will be doing: ● Deliver comprehensive client support through inbound help desk chats, emails, and outbound Zoom and phone calls, ensuring exceptional customer experiences. ● Facilitate troubleshooting sessions to identify issues and re-educate clients on the optimal use of the company's products. ● Conduct root cause analysis for client-reported issues in web-based and mobile applications to ensure timely resolution. ● Utilize general support methodologies and defined troubleshooting procedures to guide internal team members and clients in effectively interacting with the applications. ● Recognize and prioritize critical issues, directing them to the appropriate resources, and ensuring follow-through to resolution. ● Meticulously document, process, and track client interactions in Zendesk and JIRA for accurate records and continuous improvement. ● Contribute to the company's knowledge base by updating help center resources to enhance client access to information. ● Develop a deep understanding of our solutions and services, adapting to the dynamic needs of end-user support. ● Translate technical responses from technical teams into accessible language for effective communication with non-technical stakeholders. Requirements & Qualifications To excel in this role, you should possess: ● 1-2 years of product support experience, preferably in a Software as a Service (SaaS) company. ● Strong communication skills, both verbal and written, with the ability to translate technical jargon into layman's terms for non-technical stakeholders. ● Technical aptitude with an enthusiasm for learning new software tools and skills. ● Excellent listening skills to convert customer communications into actionable support or development tasks. ● Self-starter mentality with the ability to manage support tickets independently. ● Strong organizational skills, attention to detail, and motivation to document processes diligently. ● Creative problem solver capable of resolving issues swiftly and effectively. ● Ability to work under pressure, maintaining professionalism and poise during stakeholder interactions. ● General support methodologies and procedures pertinent to SaaS environments. Nice to Have Skills ● Familiarity with Mirth Connect for healthcare data integration. ● Basic knowledge of XML for dealing with data formatting and transfer. ● Experience using Salesforce for customer relationship management. ● Understanding of SFTP for secure file transfer capabilities. ● Proficiency in Snowflake for data warehousing and analytics. ● Basic relational database knowledge, including SQL, for data querying. ● Proficiency with Power BI for analytics, as part of regular duties. ● Prior exposure to Zendesk to enhance support ticket management. Soft Skills ● Exceptional communication skills to convey technical solutions effectively across diverse audiences, ensuring clarity and comprehension for non-technical stakeholders. ● Strong problem-solving abilities to swiftly address challenges, leveraging technical proficiency to troubleshoot and devise solutions relevant to SaaS in the healthcare sector. ● Effective collaboration skills, essential for working within a team-oriented environment to support customer success and harmonize efforts across departments. ● Proactive initiative and self-motivation, enabling independent management of support tickets and maintaining high performance under pressure. ● Adaptability and organizational skills to prioritize workload efficiently in a fast-paced setting, managing multiple tasks with attention to detail. ● Customer-centric mindset, focusing on maximizing user engagement and satisfaction, thus driving value through our solutions. Why you will love Lean Tech: ● Join a powerful tech workforce and help us change the world through technology ● Professional development opportunities with international customers ● Collaborative work environment ● Career path and mentorship programs that will lead to new levels. Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $34k-68k yearly est. Auto-Apply 4h ago
  • Technical Support Analyst

    Rain 3.7company rating

    Remote junior technical specialist job

    About the Company Rain makes the next generation of payments possible across the globe. We're a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. Our Ethos We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role We're looking for Technical Support Analysts to help us deliver exceptional support for Rain's platform and integrations. You'll troubleshoot complex issues, assist internal and external partners, and ensure that our infrastructure and user experience remain seamless and reliable. Work at the intersection of technology and finance, solving real-world problems with global impact. Join a team of smart, driven operators building the future of payments infrastructure. Flexible, fully remote environment with opportunities for growth. Be part of a company shaping how stablecoins are used worldwide. What You'll Do Investigate and resolve advanced customer and partner issues related to Rain's systems, APIs, and integrations Analyze logs, dashboards, and transaction data to identify root causes and escalate issues when needed Collaborate closely with Product, Engineering, and Compliance to resolve technical incidents Maintain accurate documentation and create troubleshooting guides for recurring issues Track trends and suggest improvements to prevent future issues Support new feature testing, integrations, and platform updates as needed Ensure all tickets and incidents meet internal SLAs and quality standards What we're looking for 3+ years of experience in technical support or product operations, ideally in fintech, SaaS, or payments Strong analytical and problem-solving skills with a detail-oriented approach Familiarity with APIs, data analysis, and debugging workflows Experience using tools such as Zendesk, Jira, Notion, or SQL-based systems Clear communication skills with the ability to translate technical information for non-technical users Ability to prioritize effectively and manage multiple complex cases at once A collaborative mindset and a passion for continuous learning Things that enable a fulfilling, healthy, and happy experience at Rain: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you'd like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
    $54k-97k yearly est. Auto-Apply 10d ago
  • IT Help Desk Technician (Remote)

    Capital Rx 4.1company rating

    Remote junior technical specialist job

    About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************
    $24-28 hourly 2d ago
  • Inperson Interview for Help Desk Support in Columbus Ohio

    360 It Professionals 3.6company rating

    Junior technical specialist job in Columbus, OH

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation - Help Desk Analyst 1/HDA1 (Pos. - 1) Duration of Contract 1 Months + Extendable Interview Type In Person Only Location: Columbus, Ohio, 43223, Qualifications · Understanding of Desktop Support and Software Licensing Services. · Uses creativity and innovation to automate and streamline processes and procedures. · Understands customer support, likes to work with people and can ensure that the customer is satisfied. · Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause. · Working knowledge of Excel spreadsheets. · Strong communication/leadership skills. · Strong influence, collaboration and negotiation experience. · Ability to collaborate with supporting resources across business and/or functional lines. · Have excellent oral and written skills/possess strong meeting and work session facilitation skills. · Act as the escalation point for high priority support issues. · Ability to interpret end user license agreements. · Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). · Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements (Software installation requests). · Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. · Must be knowledgeable in the English language/speak clearly and understandably use the English language. Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com
    $37k-63k yearly est. 60d+ ago
  • Part Time Information Technology Help Desk Technician

    Valor Network 4.5company rating

    Remote junior technical specialist job

    Job Title: Information Technology Help Desk Technician Job Classification: Nonexempt Summary: Provides support to end users on a variety of issues for multiple offices by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. 1. Provides customer support for resolution of operational issues as they arise during daytime, evening and overnight shifts. 2. Team member of the call center assisting users with completing functions. 3. Effectively troubleshoots Level 1 technical issues. 4. Resolves or escalates problems to management as needed. 5. Documents, tracks and monitors IT and communications problems to ensure a timely and complete resolution. 6. Maintains a strong working knowledge of supported systems and workflow procedures and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives. 7. Trains users in learning new company-provided applications and assists in problem solving for applications issues. 8. Assists with setup of accounts for users. 9. Provides support with documentation, write up instructions, and procedures. Qualifications: This position is part time with the required hours of 1 p.m. - 9 p.m. EST, Monday thru Sunday. Candidate must be available to work 1 p.m. - 9 p.m. EST, Monday thru Sunday including holidays and weekends. To perform this job successfully, an individual must have strong customer service skills, positive proactive personality and is able to perform basic troubleshooting. Education/Experience: High school degree, additional education is encouraged. Prior customer service or information technology experience. Special Skills: Verbal communication skills Customer service oriented Team player Work Environment: Work is performed remotely on a computer workstation. Physical Requirements: Sitting Keyboarding Speaking Vision for Computer Use Pay Range: $20-25 per hour
    $20-25 hourly 9d ago
  • B-Level Technician

    Project Brilliance

    Remote junior technical specialist job

    Project Brilliance an ABA therapy company committed to providing the best quality, ethical, and most innovative ABA therapy to children on the autism spectrum and other related developmental disabilities, all the while striving to set a standard of care in the field. We aim to not only help children gain valuable skills, but to also help their families lead fulfilled and successful lives together. We are looking for professional, outgoing, energetic and caring candidates with experience to work 1-1 with young children meet and surpass their goals. RBT Pay Rate of $19.00 to $20.00 per hour. Behavior Technician will begin at a probationary rate of $16.00 to $17.00 until RBT credentialing is obtained within their first 60 days of employment. Project Brilliance offers training, guidelines and assistance in completing this job requirement. Responsibilities of a Behavior Technician/ RBT include: · Provides one-on-one therapy to our clients as well as leads or assists in peer play and social groups. · Helps children acquire new skills and work towards individualized goals tailored for improving communication, social interaction, problem solving, and adaptive living skills · Uses of proper teaching, behavior change, Mand training procedures, and data collection. · Works with BCBAs and provides feedback on childs progress · Teaches children appropriate social behaviors · Ensures childrens safety during indoors and outdoors activities · If needed, changes diapers/pull ups, potty training · Mon-Fri 9a-5p 40 hours/week, Center based, Home Therapy also available Requirements of a Behavior Technician/ RBT include: · Bachelor's degree in education, psychology or a related field is preferred, but not required · Registered Behavior Technician (RBT) Certification, preferred but not required · Experience with ABA therapy preferred, but not required we provide training · Ability to improvise and play with young children (ages 2-6) in various settings · Teach children appropriate social behaviors · Prior ABA experience a plus Benefits Offered to Full Time Employees include: · Health Insurance 3 options available: HSA, HMO, PPO · Health Savings Account with company contribution · Flexible Spending Accounts including Medical FSA and Dependent Care · Dental Insurance · Vision Insurance · Company Paid Life Insurance · Supplemental Insurance including Accident, Hospital Indemnity and Pet Insurance · Paid Time Off (PTO) of accrued time for Vacation after 90 days of employment · Personal Day after 90 days of employment · Paid Wellness Days after 1 year of employment · Paid Select Holiday after 1 year of employment · Advancement Opportunities · Supervisions weekly by BCBA · 401K with generous company match after 1 year of employment · Profit Sharing Program · Incentive Programs for Exceeding Expectations (Star Points) · Door Dash Discounted Program · Casual dress code Compensation details: 16-20 Hourly Wage PI2670577409a5-31181-39351101
    $19-20 hourly 8d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Junior technical specialist job in Columbus, OH

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $60k-82k yearly est. 8d ago
  • Technical Support Specialist - East Coast

    Airtable 4.2company rating

    Remote junior technical specialist job

    Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. You have a strong, self-driven desire to exceed expectations and continuously improve your performance. You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.
    $73k-95.3k yearly Auto-Apply 33d ago
  • A - 5/16 - 764156 - Technical Support Specialist -

    FHR 3.6company rating

    Remote junior technical specialist job

    *** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
    $53k-84k yearly est. 15d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Junior technical specialist job in Springfield, OH

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $35k-60k yearly est. 8d ago

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