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Junior technical specialist skills for your resume and career
15 junior technical specialist skills for your resume and career
1. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Provided support to corporate and consumer customers to help them troubleshoot and resolve complaints such as unauthorized transactions.
- Maintained, troubleshoot and repaired computer peripherals such as scanners, copiers and printers.
2. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Assisted University staff with technical support relating to desktop computers, applications, and her related technologies
- Received recognition for interpersonal skills for excellent technical support and guidance to users.
3. PC
- Executed the creation, installation, and management of deploying computer images and security policies for PC and MAC platforms.
- Deploy, support & administer PC, laptops, printers, and various other IT related devices.
4. SQL
- Create Ad-hoc and other reports using SQL and ad-hoc report generator using DB2 database.
- Developed user Windows-based applications, reports, SQL, and email messages based on platform technology requirements and customized client applications.
5. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Completed data entry; analyzed and wrote up summary data reports for our sponsor, Merck KGaA.
- Performed various duties including data entry and maintenance of information for Nutrition Services Department and preparation of monthly reports.
6. Mac
A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.
- Refresh Support-Migrating Data on Windows and/ MAC OS X.
- Worked with Compaq Deskpro EN series desktop, IBM ThinkPad, Compaq Armada laptops, Apple Mac Pro and MacBook's.
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In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.
- Format and partitioned hard drive and installed Windows OS.
- Installed and configured Windows OS.
8. Java
Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.
- Develop infrastructural tools and programs in Java, Python, and Shell.
- Designed and developed multiple MapReduce jobs in Java for complex analysis.
9. Data Collection
Data collection means to analyze and collect all the necessary information. It helps in carrying out research and in storing important and necessary information. The most important goal of data collection is to gather the information that is rich and accurate for statistical analysis.
- Trained others in the use of software and cameras for field data collection and analysis.
- Designed real time data collection capability using NI LabView and DAQ hardware.
10. Application Support
The efficient operation of an application needs day to day maintenance that is done through application support. It assists users to manage any queries or errors they may face in the daily use of the application as well as provide a contact that users can reach for assistance. It may include a service desk and backups.
- Provide support technical instructions and end user application support for external customers using web interface application and services as required.
- Performed troubleshooting and offered resolutions to network connectivity, hardware, and user migration and application support problems.
11. Network Connectivity
- Provided end-user support relating to network connectivity, domain account configurations, printer accessibility, and account privileges through security groups.
- Supported 250+ computers including technical issues, software installation, hardware functionality, network printing and network connectivity.
12. Computer System
- Recommend components/configurations and assembled customized computer systems.
- Operated communications support computer systems, intelligence data handling computer systems, local area networks, and dedicated communication circuits.
13. Help-Desk Support
- Provided computer help-desk support and technical training on hardware/software to end users.
- Provided computer help-desk support via telephone and email communication with Travel Agents.
14. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Assisted with the implementation of Linux servers.
- Provided systems administrator assistance for applications, hardware, and software development support to staff in a totally Linux environment.
15. Network Troubleshooting
- Assisted and trained coworkers by passing along my knowledge of network troubleshooting approach and Outlook email configurations/troubleshooting.
- Monitored network to ensure network availability to all users and performed network troubleshooting and maintenance as needed.
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What skills help Junior Technical Specialists find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What junior technical specialist skills would you recommend for someone trying to advance their career?
Director and Professor, Dominican University
What type of skills will young junior technical specialists need?
Going back to the previous answer I believe graduates in all fields of study will need a better knowledge of technology and easier adaptability to changing technology. Again, an IS degree is already preparing students for this.
What technical skills for a junior technical specialist stand out to employers?
Computer Engineering Chair, Grand Valley State University
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.
List of junior technical specialist skills to add to your resume

The most important skills for a junior technical specialist resume and required skills for a junior technical specialist to have include:
- Troubleshoot
- Technical Support
- PC
- SQL
- Data Entry
- Mac
- OS
- Java
- Data Collection
- Application Support
- Network Connectivity
- Computer System
- Help-Desk Support
- Linux
- Network Troubleshooting
- Technical Issues
- Analyze Data
- Remote Desktop
- Windows Server
- Network Printers
- Phone Support
- VPN
- Lan
- PCR
- Cell Culture
- TCP/IP
- Sops
- Software Issues
- DNS
- Windows XP
- User Accounts
- Network Infrastructure
- Technical Assistance
- Research Projects
- DNA
- RNA
- RAN
- Data Analysis
- Mobile Device Management
- VoIP
- Trouble Tickets
- Ethernet
- Password Resets
- PowerPoint
Updated January 8, 2025